Process Improvement Associate I
Columbus, OH
Join a dynamic team which drives transformative change by collaborating with senior leaders to re-engineer core business components. We drive operational excellence by optimizing processes and elevating customer experiences. Our mission is to foster a culture of continuous improvement, enhancing employee engagement and mitigating risks. Committed to delivering substantial financial benefits, we shape a future where innovation and excellence are at the core of every endeavor.
As a Process Improvement Associate I within JPMorganChase, you will play a pivotal role in enhancing operational efficiency and reducing risk by developing and implementing continuous process improvement initiatives. You will leverage your broad knowledge of process improvement principles and practices to map, simplify, and document processes, while reducing manual touch points and utilizing digital process tools. Your work will have a significant impact within your department, requiring you to exercise initiative and judgement to resolve short-term problems and propose improvements to current working methods. You will be expected to analyze data, craft compelling narratives to communicate complex ideas, and build diverse teams to achieve common goals. Your ability to innovate, manage change, and delegate tasks effectively will be crucial in driving service-delivery improvement and achieving our departmental objectives.
Job responsibilities
Partner with project team members to interview stakeholders, develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts.
Lead one or more workstreams while demonstrating leadership through influence and enhancing team / organization culture.
Collaborate with the team to build hypothesis sets, analyses, and roadmaps while identifying potential roadblocks / obstacles and escalate issues and risks as needed including for proposed solutions.
Analyze key business processes to identify potential areas for improvement and automation, utilizing data analytics skills to offer continuous insight.
Assist in the development of detailed process maps, workflows, and documentation to synthesize impactful findings, develop recommendations, and help present recommendations to/and influence senior executives, using storytelling skills to effectively convey complex ideas.
Contribute to the testing and deployment of new process tools and technologies, ensuring they align with departmental objectives and operational standards.
Support cross-functional collaboration by working effectively with individuals from different departments to achieve common goals.
Required qualifications, capabilities, and skills
Developed proficiency in data analytics, with experience in interpreting models and diagrams to represent and communicate data requirements and assets.
Demonstrated ability in storytelling, with the capacity to effectively convey complex ideas, concepts, or data to diverse audiences.
Proficient in team building, with experience in constructing diverse teams with varied experiences, skills, and backgrounds.
Baseline knowledge of artificial intelligence foundations, with some exposure to data and knowledge, learning from experience, reasoning and planning, and safe human AI interaction.
Possess strong problem-solving abilities, along with exceptional client management and executive-level communication skills.
Ability to take ownership of tasks and manage most elements of an entire workstream.
Experienced in creating presentations, both written and verbal, tailored for senior audiences.
Preferred qualifications, capabilities, and skills
Utilize systems thinking to analyze complex processes and identify areas for optimization and integration.
Utilize customer service principles to ensure process improvements are aligned with customer needs and enhance overall satisfaction.
Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.
Auto-ApplyRETAIL PROPANE/PROCESSING ASSOCIATE
Heath, OH
Propane/ Processing Associates - Heath Ohio
For Licking/Knox Goodwill
We have full-time or part-time Propane/Processing positions open at our Heath retail location!
Pay-11.67 Per Hr.
Schedule: varies however we do need quite a few morning shifts covered
A successful applicant will….
Have the ability to learn how to safely & properly re-fill propane tanks.
Work with the team to help process the incoming donations
Have great customer service
Assist with some general cleaning.
REQUIREMENTS:
Pass a pre-employment drug test which includes THC
Must be 18 years of age to dispense propane
Have the physical ability to stand, walk, climb, bend, twist, stoop, squat, and reach as required to complete the job. Be able to lift/carry up to 50 lbs.
Benefits:
Medical, vision, and dental insurance available
Company-paid life insurance
Learn about more benefits at *************************************
JOB ID Unlim-12
12/03/2025-01/05/2026
EOE/AA/NGS/VET/Disability
Licking/Knox Goodwill Industries, Inc. provides training, employment, and support services to individuals with disabilities and other barriers to employment.
Auto-ApplyRetail Processing Associate
Newark, OH
Clothing Sorters Needed - Newark Ohio
For Licking/Knox Goodwill Industries, Inc.
Central Processing location
Pay: $11.00 per hr.
Number of positions: 3
Full-time and part-time positions available
Schedule: Monday-Friday with occasional Saturdays
A successful applicant will...
Enjoy working in a Warehouse setting
Work as a team as well as individually
Be able to work a repetitive job
DUTIES:
Sort incoming donations into appropriate categories
Remove damaged or recalled items not suitable for the sales floor
Keep a clean work area as well as assist with light cleaning of Warehouse
Benefits:
Medical, vision, and dental insurance available for purchase
Company-paid life insurance
Learn about more benefits at *************************************
Licking/Knox Goodwill Industries, Inc. provides training, employment, and support services to individuals with disabilities and other barriers to employment.
JOB ID: CENTPROC. -04
10/06/2025-11/08/2025
EOE/AA/NGS/VET/Disability
Auto-ApplyRetail Store Worker
Lancaster, OH
Job Description
Zanesville Welfare Organization and Goodwill Industries, Inc. is seeking individuals to fill the position of Retail Store Worker.
Basic Functions:
Responsibilities include: sorting donations, hanging clothing, pricing/displaying merchandise, providing customer service, running the register, working on the sales floor, performing custodial services, and loading and unloading truck.
*A BACKGROUND CHECK WILL BE DONE AT THE TIME OF HIRE. HR & MANAGEMENT WILL REVIEW THE RESULTS TO DETERMINE PLACEMENT/EMPLOYMENT ELIGIBILITY*
**WE ARE A DRUG FREE WORK PLACE**
Retail Processing Associate
Newark, OH
Pricing Associates needed Newark Oh.
For Licking/Knox Goodwill Industries, Inc.
Central Processing location
Pay: $11.00 per hr.
Number of positions: 3
Full-time and part-time positions available
Schedule: Monday-Friday with occasional Saturdays
A successful applicant will...
Enjoy working in a Warehouse setting
Work as a team as well as individually
Be able to use a pallet jack
DUTIES:
Sort, organize and maintain warehouse goods
Price all salable items to prepare for the stores
Test product as needed
Keep a clean work area as well as assist with light cleaning of Warehouse
Use manual pallet jack
Benefits:
Medical, vision, and dental insurance available for purchase
Company-paid life insurance
Learn about more benefits at *************************************
Licking/Knox Goodwill Industries, Inc. provides training, employment, and support services to individuals with disabilities and other barriers to employment.
JOB ID: CENTPROC. -03
10/06/2025-11/08/2025
EOE/AA/NGS/VET/Disability
Auto-ApplyRetail Store Worker
Lancaster, OH
Zanesville Welfare Organization and Goodwill Industries, Inc. is seeking individuals to fill the position of a Retail Store Worker for our Lancaster store at 1151 East Main St, Lancaster, OH 43130.
Basic Functions:
Responsibilities include: sorting donations, hanging clothing, pricing/displaying merchandise, providing customer service, running the register, working on the sales floor, performing custodial services, and loading and unloading truck.
*A BACKGROUND CHECK WILL BE DONE AT THE TIME OF HIRE. HR & MANAGEMENT WILL REVIEW THE RESULTS TO DETERMINE PLACEMENT/EMPLOYMENT ELIGIBILITY*
**WE ARE A DRUG FREE WORK PLACE**
Auto-ApplyRETAIL PROCESSING ASSOCIATE
Mount Vernon, OH
RETAIL PROCESSING ASSOCIATES NEEDED-Mount Vernon Ohio.
For Licking / Knox Goodwill Industries, Inc.
Accepting applications for Processing positions at our Mount Vernon retail location
Number of positions: 2
Part-time or full-time
Shifts: Must be available Evenings and Weekends
Pay: $10.70 per hour
Why Join the Licking/Knox Goodwill Industries Family?
Discount at all 9 Retail locations.
Scholarship Programs
Paid training
DUTIES:
Sorting donations, pricing and displaying products, maintaining sales records.
Maintain a clean and orderly work area.
Assist with some general cleaning.
Complete required training.
REQUIREMENTS:
Employer conducts pre-employment drug screen and background check.
Have the physical ability to stand, walk, climb, bend, twist, stoop, squat, and reach as required to complete the job. Be able to lift/carry up to 25 lbs.
JOB ID: KNOX-10
11/18/25-12/21/25
EOE/AA/NGS/VET/Disability
Licking/Knox Goodwill Industries, Inc. provides training, employment, and support services to individuals with disabilities and other barriers to employment.
Auto-ApplyOPEN INTERVIEWS - Retail Propane / Processing Associate
Newark, OH
Open Interviews
Friday, November 21st Noon to 4:00 pm | BRING ID
at Goodwill Plaza | 245 Deo Drive, Newark
Propane / Donation Center Attendant
For Licking/Knox Goodwill
May need to train at our Heath location
Pay-11.67 Per Hr.
Hours: Full-time
Schedule: Will vary, but you do need to have open availability
A successful applicant will...
Have the ability to learn how to safely and properly refill propane tanks.
Enjoy helping our customers unload incoming donations
Have great customer service
Keep a clean and organized workstation
Assist with some general cleaning.
Requirements:
Pass a pre-employment drug test, which includes THC
Must be 18 years of age to dispense propane
Have the physical ability to stand, walk, climb, bend, twist, stoop, squat, and reach as required to complete the job. Be able to lift/carry up to 50 lbs.
Benefits:
Medical, vision, and dental insurance available
Company-paid life insurance
Learn about more benefits at *************************************
JOB ID PLAZA 16
11/13/25-12/16/25
EOE/AA/NGS/VET/Disability
Licking/Knox Goodwill Industries, Inc. provides training, employment, and support services to individuals with disabilities and other barriers to employment.
Auto-ApplyRetail Store Worker
Lancaster, OH
Zanesville Welfare Organization and Goodwill Industries, Inc. is seeking individuals to fill the position of Retail Store Worker.
Basic Functions:
Responsibilities include: sorting donations, hanging clothing, pricing/displaying merchandise, providing customer service, running the register, working on the sales floor, performing custodial services, and loading and unloading truck.
*A BACKGROUND CHECK WILL BE DONE AT THE TIME OF HIRE. HR & MANAGEMENT WILL REVIEW THE RESULTS TO DETERMINE PLACEMENT/EMPLOYMENT ELIGIBILITY*
**WE ARE A DRUG FREE WORK PLACE**
Auto-ApplyRetail Propane/Processing Associate
Newark, OH
Propane/ Donation Center Attendant
For Licking/Knox Goodwill
May need to train at our Heath location
Pay-11.67 Per Hr.
Hours: Full-time
Schedule: Will vary but you do need to have open availability, which includes weekends
A successful applicant will….
Have the ability to learn how to safely & properly re-fill propane tanks.
Enjoy helping our customers unloading incoming donations
Have great customer service
Keep a clean and organized workstation
Assist with some general cleaning.
REQUIREMENTS:
Pass a pre-employment drug test which includes THC
Must be 18 years of age to dispense propane
Have the physical ability to stand, walk, climb, bend, twist, stoop, squat, and reach as required to complete the job. Be able to lift/carry up to 50 lbs.
Benefits:
Medical, vision, and dental insurance available
Company-paid life insurance
Learn about more benefits at *************************************
JOB ID CENTPROC-06
10/14/2025-11/16/2025
EOE/AA/NGS/VET/Disability
Licking/Knox Goodwill Industries, Inc. provides training, employment, and support services to individuals with disabilities and other barriers to employment.
Auto-ApplyRetail Store Worker
New Lexington, OH
Job Description
Zanesville Welfare Organization and Goodwill Industries, Inc. is seeking individuals to fill the position of Retail Store Worker.
Basic Functions:
Responsibilities include: sorting donations, hanging clothing, pricing/displaying merchandise, providing customer service, running the register, working on the sales floor, performing custodial services, and loading and unloading truck.
*A BACKGROUND CHECK WILL BE DONE AT THE TIME OF HIRE. HR & MANAGEMENT WILL REVIEW THE RESULTS TO DETERMINE PLACEMENT/EMPLOYMENT ELIGIBILITY*
**WE ARE A DRUG FREE WORK PLACE**
Retail Processing Associate
Heath, OH
Processing Associates needed Newark Oh.
For Licking/Knox Goodwill Industries, Inc.
Central Processing location
Pay: $11.00 per hr.
Number of positions: 5
Full-time and part-time positions available
Schedule: Monday-Friday with occasional Saturdays
A successful applicant will...
Enjoy working in a Warehouse setting
Work as a team as well as individually
Be able to use a pallet jack
DUTIES:
Sort, organize and maintain warehouse goods
Hang, tag and price all saleable items
Test product as needed
Keep a clean working area as well as assist with light cleaning of rest of Warehouse
Use manual pallet jack
Forklift experience helpful but not required, we will train
Benefits:
Medical, vision, and dental insurance available for purchase
Company-paid life insurance
Learn about more benefits at *************************************
Licking/Knox Goodwill Industries, Inc. provides training, employment, and support services to individuals with disabilities and other barriers to employment.
JOB ID: CENTPROC.-01
09/22/25-10/24/25
EOE/AA/NGS/VET/Disability
Auto-ApplyRetail Store Worker
New Lexington, OH
Job Description
Zanesville Welfare Organization and Goodwill Industries, Inc. is seeking individuals to fill the position of a FULLTIME Retail Store Worker.
Basic Functions:
Responsibilities include: sorting donations, hanging clothing, pricing/displaying merchandise, providing customer service, running the register, working on the sales floor, performing custodial services, and loading and unloading truck.
*A BACKGROUND CHECK WILL BE DONE AT THE TIME OF HIRE. HR & MANAGEMENT WILL REVIEW THE RESULTS TO DETERMINE PLACEMENT/EMPLOYMENT ELIGIBILITY*
**WE ARE A DRUG FREE WORK PLACE**
RETAIL PROCESSING ASSOCIATE
Mount Vernon, OH
RETAIL PROCESSING ASSOCIATES NEEDED-Mount Vernon Ohio.
For Licking / Knox Goodwill Industries, Inc.
Accepting applications for Processing positions at our Mount Vernon retail location
Number of positions: 2
Part-time or full-time
Shifts: Must be available Evenings and Weekends
Pay: $10.70 per hour
Why Join the Licking/Knox Goodwill Industries Family?
Discount at all 9 Retail locations.
Scholarship Programs
Paid training
DUTIES:
Sorting donations, pricing and displaying products, maintaining sales records.
Maintain a clean and orderly work area.
Assist with some general cleaning.
Complete required training.
REQUIREMENTS:
Employer conducts pre-employment drug screen and background check.
Have the physical ability to stand, walk, climb, bend, twist, stoop, squat, and reach as required to complete the job. Be able to lift/carry up to 25 lbs.
JOB ID: KNOX-10
11/18/25-12/21/25
EOE/AA/NGS/VET/Disability
Licking/Knox Goodwill Industries, Inc. provides training, employment, and support services to individuals with disabilities and other barriers to employment.
Auto-ApplyRetail Store Worker
New Lexington, OH
Zanesville Welfare Organization and Goodwill Industries, Inc. is seeking individuals to fill the position of a FULLTIME Retail Store Worker.
Basic Functions:
Responsibilities include: sorting donations, hanging clothing, pricing/displaying merchandise, providing customer service, running the register, working on the sales floor, performing custodial services, and loading and unloading truck.
*A BACKGROUND CHECK WILL BE DONE AT THE TIME OF HIRE. HR & MANAGEMENT WILL REVIEW THE RESULTS TO DETERMINE PLACEMENT/EMPLOYMENT ELIGIBILITY*
**WE ARE A DRUG FREE WORK PLACE**
Auto-ApplyRETAIL PROCESSING ASSOCIATE
Mount Vernon, OH
Job Description
RETAIL PROCESSING ASSOCIATES NEEDED-Mount Vernon Ohio.
For Licking / Knox Goodwill Industries, Inc.
Accepting applications for Processing positions at our Mount Vernon retail location
Number of positions: 2
Part-time or full-time
Shifts: Must be available Evenings and Weekends
Pay: $10.70 per hour
Why Join the Licking/Knox Goodwill Industries Family?
Discount at all 9 Retail locations.
Scholarship Programs
Paid training
DUTIES:
Sorting donations, pricing and displaying products, maintaining sales records.
Maintain a clean and orderly work area.
Assist with some general cleaning.
Complete required training.
REQUIREMENTS:
Employer conducts pre-employment drug screen and background check.
Have the physical ability to stand, walk, climb, bend, twist, stoop, squat, and reach as required to complete the job. Be able to lift/carry up to 25 lbs.
JOB ID: KNOX-10
11/18/25-12/21/25
EOE/AA/NGS/VET/Disability
Licking/Knox Goodwill Industries, Inc. provides training, employment, and support services to individuals with disabilities and other barriers to employment.
Retail Store Worker
New Lexington, OH
Zanesville Welfare Organization and Goodwill Industries, Inc. is seeking individuals to fill the position of Retail Store Worker.
Basic Functions:
Responsibilities include: sorting donations, hanging clothing, pricing/displaying merchandise, providing customer service, running the register, working on the sales floor, performing custodial services, and loading and unloading truck.
*A BACKGROUND CHECK WILL BE DONE AT THE TIME OF HIRE. HR & MANAGEMENT WILL REVIEW THE RESULTS TO DETERMINE PLACEMENT/EMPLOYMENT ELIGIBILITY*
**WE ARE A DRUG FREE WORK PLACE**
Auto-ApplyRetail Processing Associate
Mount Vernon, OH
Retail Hardlines Pricer needed -Mount Vernon Ohio.
For Licking / Knox Goodwill Industries, Inc.
Accepting applications for a Hardlines Pricer at our Mount Vernon retail location
Shifts: Evenings
Pay: $10.70 per hour
Why Join the Licking/Knox Goodwill Industries Family?
Discount at all 9 Retail locations.
Scholarship Programs
Paid training
DUTIES:
Sorting donations, pricing and displaying products, maintaining sales records.
Maintain a clean and orderly work area.
Assist with some general cleaning.
Complete required training.
REQUIREMENTS:
Employer conducts pre-employment drug screen and background check.
Have the physical ability to stand, walk, climb, bend, twist, stoop, squat, and reach as required to complete the job. Be able to lift/carry up to 25 lbs.
JOB ID: KNOX-08
10/06/2025-11/08/2025
EOE/AA/NGS/VET/Disability
Licking/Knox Goodwill Industries, Inc. provides training, employment, and support services to individuals with disabilities and other barriers to employment.
Auto-ApplyRETAIL PROPANE/PROCESSING ASSOCIATE
Heath, OH
Propane/ Processing Associates - Heath Ohio
For Licking/Knox Goodwill
We have full-time or part-time Propane/Processing positions open at our Heath retail location!
Pay-11.67 Per Hr.
Schedule: varies however we do need quite a few morning shifts covered
A successful applicant will….
Have the ability to learn how to safely & properly re-fill propane tanks.
Work with the team to help process the incoming donations
Have great customer service
Assist with some general cleaning.
REQUIREMENTS:
Pass a pre-employment drug test which includes THC
Must be 18 years of age to dispense propane
Have the physical ability to stand, walk, climb, bend, twist, stoop, squat, and reach as required to complete the job. Be able to lift/carry up to 50 lbs.
Benefits:
Medical, vision, and dental insurance available
Company-paid life insurance
Learn about more benefits at *************************************
JOB ID Unlim-12
12/03/2025-01/05/2026
EOE/AA/NGS/VET/Disability
Licking/Knox Goodwill Industries, Inc. provides training, employment, and support services to individuals with disabilities and other barriers to employment.
Auto-ApplyRETAIL PROPANE/PROCESSING ASSOCIATE
Heath, OH
Propane/ Processing Associates - Heath Ohio For Licking/Knox Goodwill We have full-time or part-time Propane/Processing positions open at our Heath retail location! Pay-11.67 Per Hr. Schedule: varies however we do need quite a few morning shifts covered
A successful applicant will….
* Have the ability to learn how to safely & properly re-fill propane tanks.
* Work with the team to help process the incoming donations
* Have great customer service
* Assist with some general cleaning.
REQUIREMENTS:
* Pass a pre-employment drug test which includes THC
* Must be 18 years of age to dispense propane
* Have the physical ability to stand, walk, climb, bend, twist, stoop, squat, and reach as required to complete the job. Be able to lift/carry up to 50 lbs.
Benefits:
* Medical, vision, and dental insurance available
* Company-paid life insurance
* Learn about more benefits at *************************************
JOB ID Unlim-12
12/03/2025-01/05/2026
EOE/AA/NGS/VET/Disability
Licking/Knox Goodwill Industries, Inc. provides training, employment, and support services to individuals with disabilities and other barriers to employment.