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Process worker skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical process worker skills. We ranked the top skills for process workers based on the percentage of resumes they appeared on. For example, 34.5% of process worker resumes contained customer service as a skill. Continue reading to find out what skills a process worker needs to be successful in the workplace.

15 process worker skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how process workers use customer service:
  • Utilize customer service skills when communicating with on and off base customers regarding priority shipments and deliveries.
  • Provide customer service for agents, underwriters and insured to assist in making changes to their policies.

2. Unload Trucks

Unload trucks is an activity that is undertaken to remove items that have been carried on a truck. It could be raw materials, work-in-stock or finished products. Unloading a truck may require people and some equipment that may help unload items that are too heavy or dangerous for humans to handle.

Here's how process workers use unload trucks:
  • Load / unload trucks on a forklift as time efficiently as possible.
  • Unload trucks and process the material in proper staging areas.

3. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how process workers use data entry:
  • Performed data entry to shared drives for investigation results.
  • Processed job work orders through data entry.

4. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how process workers use safety procedures:
  • Followed safety procedures and all required regulations.
  • Execute proper safety procedures and regulations by using protective equipment such as gloves, safety glasses, and earplugs.

5. Storage Locations

Here's how process workers use storage locations:
  • Manage support of the storing, moving, packing and preparing for shipments of freight from a variety of storage locations.
  • Recounted or searched other storage locations to assist in determining the basis for over, short, or misplaced items.

6. MHE

Here's how process workers use mhe:
  • Licensed and certified to operate (MHE) Material Handling Equipment.
  • Operate material handling equipment (MHE) such as scooters, pallet jacks, and forklifts to move/palletize material accordingly.

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7. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how process workers use logistics:
  • Leveraged effective and results-focused logistics and warehouse operations for all military and state/federal agencies worldwide.
  • Monitored Supply Asset Tracking System/Integrated Logistics System; ensured transaction audit trail accountability.

8. Pallets

Here's how process workers use pallets:
  • Replenish materials in work area such as pallets, tape, boxes, paper, shrink-wrap, envelopes, and tags.
  • Work involves receiving, staging, and loading pallets and material on trucks, vans, rail cars, etc.

9. Safety Rules

Principles or regulations that ensure the protection of people, objects, or the environment are called safety rules. These rules can be governing actions, devices, or procedures that help in minimizing the risks of loss, injury, or damage.

Here's how process workers use safety rules:
  • Observe all safety rules when working near mobile equipment and operating a variety of manual and automated terminals and equipment.
  • Assured all safety rules, regulations, where followed and safety clothing and equipment were worn.

10. DSS

Here's how process workers use dss:
  • Completed on-the-spot corrections of personnel processing mission receiving material and assisted in all floor DSS operations.
  • Operated DSS shipping system efficiently and accurately.

11. RF

Here's how process workers use rf:
  • Used RF guns to scan skids to spur carts and send them out to their proper locations.
  • Use of Radio Frequency (RF) hand-held and vehicle terminal mounts to determine picks.

12. Physical Inventory

Physical inventory is an inventory method in which store personnel manually count items in a company's inventory. This may involve counting, weighing, and other measurements of volumes and objects, as well as asking third parties to count inventory items entrusted to them. This is done to keep track of the inventory cost of items sold and purchased, damaged, expired, and/or stolen.

Here's how process workers use physical inventory:
  • Prepared physical inventory procedures and schedule inventories.
  • Perform duties in stock selection, location survey, physical inventory, material handling, material examining and identifying, packing.

13. DLA

Here's how process workers use dla:
  • Suspend incoming material if it does not meet DLA receiving/packaging requirements and ensure proper material/labor repackaging costs are supplied.

14. Materials Handling

Here's how process workers use materials handling:
  • Obtain a license/certification to operate materials handling equipment.
  • Moderate physical effort is used in operating hand and foot controls when operating materials handling equipment.

15. DOD

Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

Here's how process workers use dod:
  • Completed initial and refresher training in accordance with DOD Component requirements.
  • Resolved database integrity on 5 Supply Discrepancy Report items; recouped over $17K for DoD stock fund.
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List of process worker skills to add to your resume

Process worker skills

The most important skills for a process worker resume and required skills for a process worker to have include:

  • Customer Service
  • Unload Trucks
  • Data Entry
  • Safety Procedures
  • Storage Locations
  • MHE
  • Logistics
  • Pallets
  • Safety Rules
  • DSS
  • RF
  • Physical Inventory
  • DLA
  • Materials Handling
  • DOD
  • Distribution Process
  • Location Surveys
  • Computer System
  • Hazardous Materials
  • Safety Regulations
  • Hand Trucks
  • Discrepancy Reports
  • Corrective Action
  • Condition Code
  • Shelf Life
  • Stock Selection
  • NSN
  • Pallet Jack
  • Technical Manuals
  • Assembly Line
  • Process Receipts
  • Identify Material
  • Utility Vehicles
  • Computer Terminals
  • Inventory Accuracy
  • SDR
  • Roller Conveyors
  • Containerization
  • Depot
  • Perform Routine Maintenance
  • Conveyance

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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