Below we've compiled a list of the most important skills for a process worker. We ranked the top skills based on the percentage of process worker resumes they appeared on. For example, 32.3% of process worker resumes contained customer service as a skill. Let's find out what skills a process worker actually needs in order to be successful in the workplace.

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The six most common skills found on Process Worker resumes in 2020. Read below to see the full list.

15 Essential Process Worker Skills For Your Resume And Career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how customer service is used on process worker resumes:
  • Provide customer service for agents, underwriters and insured to assist in making changes to their policies.
  • Assisted with customer service for making sales on parts in stock and special orders for non-stocked items.
  • Serve as a customer service Inspector in a distribution depot receiving function.
  • Trained new hires to deliver a high standard of customer service.
  • Provided any other customer service ad needed.

2. Unload Trucks

Unload trucks is an activity that is undertaken to remove items that have been carried on a truck. It could be raw materials, work-in-stock or finished products. Unloading a truck may require people and some equipment that may help unload items that are too heavy or dangerous for humans to handle.

Here's how unload trucks is used on process worker resumes:
  • Load / unload trucks on a forklift as time efficiently as possible.
  • Unload trucks and process the material in proper staging areas.
  • Load or unload trucks, conveyors, trailers, and sea vans.
  • load and unload trucks with forklift receive and ship out all military material
  • Pack... Stow... Load & unload trucks..

3. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how data entry is used on process worker resumes:
  • Performed data entry to shared drives for investigation results.
  • Processed job work orders through data entry.
  • Position provided general support functions including documentation preparation and data entry of international trade transactions for a global logistics company.
  • Position includes: Data entry, processing undergraduate admissions applications and supplemental information in preparation for committee review.
  • Created and transferred new shareholder accounts; reviewed legal document for accuracy and completed data entry.

4. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how safety procedures is used on process worker resumes:
  • Followed safety procedures and all required regulations.
  • Execute proper safety procedures and regulations by using protective equipment such as gloves, safety glasses, and earplugs.
  • Assess situation through material safety data MSD sheets and standard safety procedures.
  • Trim meat to quality specifications Follow all safety procedures Use proper PPE at all times Work on fast paced line
  • Comply with all safety procedures.

5. Safety Rules

Principles or regulations that ensure the protection of people, objects, or the environment are called safety rules. These rules can be governing actions, devices, or procedures that help in minimizing the risks of loss, injury, or damage.

Here's how safety rules is used on process worker resumes:
  • Observe all safety rules when working near mobile equipment and operating a variety of manual and automated terminals and equipment.
  • Assured all safety rules, regulations, where followed and safety clothing and equipment were worn.
  • Followed all safety rules and monitored my work area for any safety issues.
  • Observed all depot traffic, safety rules and regulations.
  • Assure that safety equipment is worn and observe all safety rules and regulations.

6. Storage Locations

Here's how storage locations is used on process worker resumes:
  • Manage support of the storing, moving, packing and preparing for shipments of freight from a variety of storage locations.
  • Based on the determined cubic space required, assigns and moves the line items to the new storage location.
  • Determine storage locations to assist in determining basis for overage, shortages, or misplaced items.
  • Use equipment to move freight from carrier vehicle, through receiving process to storage locations.
  • Move high value and controlled freight items to their assigned storage locations.

7. MHE

Here's how mhe is used on process worker resumes:
  • Licensed and certified to operate (MHE) Material Handling Equipment.
  • Operate material handling equipment (MHE) such as scooters, pallet jacks, and forklifts to move/palletize material accordingly.
  • Carry and lift material up to 60 pounds and use MHE or assistance from other DPWs for heavier items.
  • Operated differnt types of Material Handling Equipment (MHE) of up to 20,000 pounds capactiy.
  • Conducted preventative maintenance checks on MHE before and after use.

8. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how logistics is used on process worker resumes:
  • Leveraged effective and results-focused logistics and warehouse operations for all military and state/federal agencies worldwide.
  • Monitored Supply Asset Tracking System/Integrated Logistics System; ensured transaction audit trail accountability.
  • Experienced with JW SIPRNET and NIPRNET tools and databases used to support logistics activities.
  • Provided overall knowledge and management of logistics data in the DPMS environment.
  • Assigned to off-site warehouse as the sole representative and warehouseman for Defense Logistics Agency.

9. Raw Materials

Here's how raw materials is used on process worker resumes:
  • processed raw materials including condensed milk, sugar, and cocoa beans for chocolate production.
  • Weigh, measure, and check raw materials to ensure batches manufactured contain proper ingredients and quantities.
  • Lift raw materials, finished products, and packed items, manually or using hoists.
  • Assisted with investigation of performance of raw materials to be used in the manufacturing process.
  • Use tools to prepare raw materials for final production.

10. Different Types

Different types are categories of any item that have similar characteristics. This could be different types of clothes which include shirts, shorts and trousers or different types of cars such as hatchbacks, sedans, SUVs and trucks. They are a method to distinguish between things to cater to different tastes and preferences.

Here's how different types is used on process worker resumes:
  • Operated different types of material handling equipment such as standard type forklift with a lifting capacity of up to 15,000 pounds.

11. DSS

Here's how dss is used on process worker resumes:
  • Completed on-the-spot corrections of personnel processing mission receiving material and assisted in all floor DSS operations.
  • Operated DSS shipping system efficiently and accurately.
  • Operated DSS protocol efficiently and accurately.
  • Use automated system (DSS) to perform the entire receiving process from in check to stow/ issue of material.
  • Utilize a computer to receive, transmit, pick and stow data into the Distribution Standard System (DSS).

12. Dexterity

Here's how dexterity is used on process worker resumes:
  • Preform all functions of the warehouse with dexterity and safety.
  • Apply learned skills in dexterity and safety.

13. RF

Here's how rf is used on process worker resumes:
  • Used RF guns to scan skids to spur carts and send them out to their proper locations.
  • Use of Radio Frequency (RF) hand-held and vehicle terminal mounts to determine picks.
  • Use RF guns to pick by priority and emergency picks completed as priority.
  • Use of scales, calipers, hand tools, and RF equipment.
  • Use the radio frequency (RF) devices.

14. Physical Inventory

Here's how physical inventory is used on process worker resumes:
  • Prepared physical inventory procedures and schedule inventories.
  • Perform duties in stock selection, location survey, physical inventory, material handling, material examining and identifying, packing.
  • Prepare for and perform physical inventory.
  • Can perform physical inventory and counts.
  • Perform in depth research for analysis determinations for discrepancies identified from physical inventory.

15. DLA

Here's how dla is used on process worker resumes:
  • Suspend incoming material if it does not meet DLA receiving/packaging requirements and ensure proper material/labor repackaging costs are supplied.

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Online Courses For Process Workers

One of the best ways to acquire the skills needed to be a process worker is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since process workers benefit from having skills like customer service, unload trucks, and data entry, we found courses that will help you improve these skills.

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Data Storage and Processing
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The Complete Foundation Stock Trading Course
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Most Common Skills For Process Workers

RankascdescProcess Worker SkillascdescPercentageascdesc
1
Customer Service
32.3%
2
Unload Trucks
7.9%
3
Data Entry
5.3%
4
Safety Procedures
4.6%
5
Safety Rules
4.1%
6
Storage Locations
3.8%
7
MHE
3.6%
8
Logistics
3.3%
9
Raw Materials
3%
10
Different Types
2.3%
11
DSS
2.3%
12
Dexterity
2.2%
13
RF
2%
14
Physical Inventory
1.9%
15
DLA
1.9%
16
DOD
1.9%
17
Distribution Process
1.8%
18
Appropriate Methods
1.5%
19
Stock Number
1.5%
20
Location Surveys
1.2%
21
Computer System
1.2%
22
Hazardous Materials
1.1%
23
Hand Trucks
0.8%
24
Discrepancy Reports
0.6%
25
Condition Code
0.6%
26
Shelf Life
0.6%
27
Stock Selection
0.5%
28
Pallet Jack
0.5%
29
Storage Areas
0.5%
30
NSN
0.5%
31
Assembly Line
0.5%
32
Technical Manuals
0.4%
33
Process Receipts
0.4%
34
Identify Material
0.4%
35
Proper Item
0.4%
36
Appropriate Action
0.4%
37
Utility Vehicles
0.4%
38
Computer Terminals
0.3%
39
Inventory Accuracy
0.3%
40
SDR
0.3%
41
Such Factors
0.3%
42
Extensive Research
0.3%
43
Cycle Counts
0.2%

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