What does a process worker do?
Process worker responsibilities
Here are examples of responsibilities from real process worker resumes:
- Manage all aspects of the shipping dock, including TDR, truck arrival/departure scheduling, and associate dock assignments.
- Experience with JW SIPRNET and NIPRNET tools and databases used to support logistics activities.
- Verify documentation for accuracy of NSN, quantity, and to visually inspect for damage.
- Compare item quantities, locations, and national stock numbers (NSN) with shipping documents.
- Design, develop and implement a CICS full screen BMS development system and financial management system.
- Use radio frequency (RF) scanners to receive, transmit pick, pack and stow data.
- Correct CRF, CTF, FCF before protocol lock and participate in database lock activities as needed.
- Build pallets and shrink wrap pallets with shrink wrap machines or by hand and then load pallets with maximum cube utilization.
- Fill in as a team leader to help out with ticket distribution, signing out RF devices, and answering employees.
- Operate DSS shipping system efficiently and accurately.
- Leverage effective and results-focuse logistics and warehouse operations for all military and state/federal agencies worldwide.
- Complete on-the-spot corrections of personnel processing mission receiving material and assist in all floor DSS operations.
- Suspend incoming material if it does not meet DLA receiving/packaging requirements and ensure proper material/labor repackaging costs are supply.
- Calibrate instrumentation including digital pH sensors, turbidity meters, conductivity meters, and automate glucose meters according to GMP.
- Place material on air pallet, place plastic top on pallet to cover material, then place top net over plastic.
Process worker skills and personality traits
We calculated that 35% of Process Workers are proficient in Customer Service, Unload Trucks, and Data Entry. They’re also known for soft skills such as Interpersonal skills, Organizational skills, and Writing skills.
We break down the percentage of Process Workers that have these skills listed on their resume here:
- Customer Service, 35%
Utilize customer service skills when communicating with on and off base customers regarding priority shipments and deliveries.
- Unload Trucks, 8%
Load / unload trucks on a forklift as time efficiently as possible.
- Data Entry, 5%
Performed data entry to shared drives for investigation results.
- Safety Procedures, 5%
Followed safety procedures and all required regulations.
- Storage Locations, 4%
Manage support of the storing, moving, packing and preparing for shipments of freight from a variety of storage locations.
- MHE, 4%
Licensed and certified to operate (MHE) Material Handling Equipment.
"customer service," "unload trucks," and "data entry" are among the most common skills that process workers use at work. You can find even more process worker responsibilities below, including:
Interpersonal skills. One of the key soft skills for a process worker to have is interpersonal skills. You can see how this relates to what process workers do because "secretaries and administrative assistants interact with clients, customers, or staff." Additionally, a process worker resume shows how process workers use interpersonal skills: "interacted with customers using interpersonal skills to provide quality customer service. "
Organizational skills. Another essential skill to perform process worker duties is organizational skills. Process workers responsibilities require that "secretaries and administrative assistants keep files, folders, and schedules in order so that an office runs efficiently." Process workers also use organizational skills in their role according to a real resume snippet: "ensured full compliance with organizational standards and safety regulations. "
Writing skills. Another skill that relates to the job responsibilities of process workers is writing skills. This skill is critical to many everyday process worker duties, as "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers." This example from a resume shows how this skill is used: "worked in learning and development, creating and writing tutorials in powerpoint for new employees. "
The three companies that hire the most process workers are:
- Goodwill Industries of San Diego County30 process workers jobs
- Hormel Foods4 process workers jobs
- St. Mary's University2 process workers jobs
Choose from 10+ customizable process worker resume templates
Build a professional process worker resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your process worker resume.
Compare different process workers
Process worker vs. Paste-up artist apprentice
A scanner is responsible for producing digital copies of files and documents for company records and operational needs. Scanners often work within an office industry, assisting office personnel with paperwork by scanning documents through paper machines and equipment. They accurately prepare the files, ensuring the quality and quantity of copies before submitting them to the staff. A scanner must have comprehensive knowledge of the mechanical industry, inspecting the machine's performance and conducting repairs as needed.
There are some key differences in the responsibilities of each position. For example, process worker responsibilities require skills like "customer service," "unload trucks," "data entry," and "safety procedures." Meanwhile a typical paste-up artist apprentice has skills in areas such as "photography," "sculpture," "public art projects," and "public display." This difference in skills reveals the differences in what each career does.
Paste-up artist apprentices tend to reach similar levels of education than process workers. In fact, paste-up artist apprentices are 2.0% more likely to graduate with a Master's Degree and 0.9% less likely to have a Doctoral Degree.Process worker vs. Scanner operator
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that process worker responsibilities requires skills like "customer service," "data entry," "safety procedures," and "storage locations." But a scanner operator might use other skills in their typical duties, such as, "quality checks," "adobe photoshop," "color correction," and "image scanning."
Average education levels between the two professions vary. Typographers tend to reach similar levels of education than process workers. In fact, they're 2.6% less likely to graduate with a Master's Degree and 0.9% less likely to earn a Doctoral Degree.Process worker vs. Stripper
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a process worker is likely to be skilled in "customer service," "unload trucks," "data entry," and "storage locations," while a typical stripper is skilled in "cad," "ran," "platemaking," and "machine operators."
Scanner operators typically earn similar educational levels compared to process workers. Specifically, they're 1.4% less likely to graduate with a Master's Degree, and 0.7% less likely to earn a Doctoral Degree.Process worker vs. Scanner
Even though a few skill sets overlap between process workers and scanners, there are some differences that are important to note. For one, a process worker might have more use for skills like "customer service," "data entry," "safety procedures," and "storage locations." Meanwhile, some responsibilities of scanners require skills like "input data," "scan product," "patient charts," and "hipaa. "
The technology industry tends to pay the highest salaries for scanners, with average annual pay of $33,411. Comparatively, the highest process worker annual salary comes from the manufacturing industry.In general, scanners hold similar degree levels compared to process workers. Scanners are 1.4% less likely to earn their Master's Degree and 0.8% less likely to graduate with a Doctoral Degree.Types of process worker
Updated January 8, 2025
