Insurance Process Specialist
Worthington, OH
We are seeking a full time Insurance Process Specialist to join our Insurance Sales Process & Coaching Team! This individual would specifically be supporting our Inside Sales Team. PLEASE NOTE: This position is a hybrid role. Candidates must reside within a commutable distance to our office in Cincinnati, OH, Worthington, OH, Lexington, KY or Wilmington, DE.
To the qualified candidate, we offer:
* The starting base compensation for this position is $51,495 to $93,861. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location
* This position is eligible to participate in our Annual Bonus Program with a target bonus percentage of 3%
The primary duties of the Insurance Process Specialist are:
* Coach individual Insurance Sales Agents to apply ACA's consultative sales program and standardized sales processes in daily sales interactions.
* Provide structured coaching to new agents (
* Guide less tenured agents toward top performance through focused coaching on income maximization, process adherence, and bundling strategies.
* Execute structured coaching plans, including weekly one-on-one coaching sessions for new agents and monthly one-on-one sessions for striving agents, ensuring smooth transitions between segments.
* Facilitate biweekly new agent workshops as an extension of the initial New Hire Training program to reinforce best practices, offer customized support, and foster camaraderie among new hires.
* Lead best-practice sharing through cohort meetings to elevate coaching effectiveness, focusing on analytics, economic-based coaching, and insurance advisory selling skills.
* Maintain accountability through Sales Coach specific reporting, measuring productivity based on their assigned agent pool through metrics including bundled sales, branded sales, and quote volume.
* Collaborate with the training team to reinforce consultative sales skills and process adherence, offering consistent curriculum and resources throughout onboarding.
* Perform other duties as assigned.
Minimum Qualifications:
* Bachelor's degree preferred; equivalent experience may be considered in lieu of degree
* 5+ years' experience selling Property and Casualty or Life insurance products
* 2+ years experience in a role working in a training or mentorship capacity
* Active Property and Casualty License required
* Life Insurance License preferred
* Experience in using CRM and BI tools, including Salesforce required.
Full time Associates are offered a comprehensive benefits package that includes:
* Medical, Dental, and Vision plan options
* Up to 2 weeks Paid parental leave
* 401k plan with company match up to 7%
* 2+ weeks of PTO within your first year
* Paid company holidays
* Company provided volunteer opportunities + 1 volunteer day per year
* Free AAA Membership
* Continual learning reimbursement up to $5,250 per year
* And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Insurance
Auto-ApplyProcessing Specialist
Columbus, OH
About Upstart
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.
Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you!
The Team:
The Home Lending Operations team at Upstart is committed to delivering best-in-class service and operational excellence as we scale our home lending product. This is a fast-growing team working in a pod-based structure composed of both NMLS-licensed and non-licensed team members across a range of experience levels.
As a Processing Specialist, you'll join a Pod team in a non-licensed capacity processing HELOC loan applications, primarily focusing on identity, income and property verification. While you'll report to an Operations Manager, the role can often be autonomous and designed for professionals who excel in dynamic, fast-paced environments and are eager to take ownership of their work.
How you'll make an impact
Accurately and efficiently process loan applications, from documentation verification to final approval.
Manage your own pipeline, ensuring timely follow-ups and driving engagement from applicants throughout the loan process.
Resolve customer escalations professionally and swiftly, balancing regulatory compliance with a strong borrower experience.
Use tools like Vesta and Salesforce to track, manage, and advance loan files while maintaining quality standards.
Collaborate within your pod to identify workflow improvements and contribute to process optimization initiatives.
Support team-wide efforts to scale operations by assisting with side projects and contributing to the development of new servicing channels.
Minimum Qualifications
1-2 years of experience in loan processing, mortgage operations, or customer service within a financial services setting.
Proven ability to manage a personal pipeline, with a track record of meeting or exceeding productivity and quality benchmarks.
Excellent organizational, time management, and problem-solving skills; strong attention to detail is a must.
Ability to work standard hours (9 AM - 5:30 PM EST) and occasional weekend shifts as business needs evolve.
Proficiency with loan origination systems (e.g., Vesta), Salesforce, and general productivity software.
Reside within 60 miles of Columbus, OH, and able to work from the office at least two days per week
Preferred Qualifications
Background in mortgage, home lending, or fintech operations.
Experience working in high-growth or high-volume environments.
Familiarity with compliance considerations in the lending industry.
Experience supporting or working alongside licensed lending professionals (NMLS).
High adaptability, strong sense of ownership, and a growth mindset.
Position location This role is available in the following locations: Columbus, Ohio
Time zone requirements The team operates on the East/West coast time zones.
In-Office requirements You will be required to work from the Columbus, Ohio office 2 days per week (must be within a 60 mile radius). Depending on business needs, agents may be asked to work from the office more often.
What you'll love:
Competitive Compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
#LI-Entry
This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law.
At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
United States | Remote - Anticipated Hourly Rate Range$25.48-$25.48 USD
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email
candidate_accommodations@upstart.com
************************************************
Auto-ApplyFacility Operations Specialist
Columbus, OH
Battelle delivers when others can't. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients-whether they are a multi-national corporation, a small start-up or a government agency.
We recognize and appreciate the value and contributions of individuals from a wide range of backgrounds and experiences and welcome all qualified individuals to apply.
**Job Summary**
This critical role involves the effective management of buildings, power, and equipment, such as control and monitoring systems, and heating, ventilation and air conditioning (HVAC) systems, as well as safety and personal protective equipment.
**This position will cover both of Battelle's central Ohio locations.**
505 King Ave, Columbus, OH and 1425 Plain City- Georgesville Rd, West Jefferson, OH
**Schedule** :
Work 9 hours per day, and off every other Friday. Full time in the office expected with potential for occasional WFH for flexibility needs.
**Responsibilities**
+ Design and develop the maintenance schedules in alignment with the Lab operational and Site leadership, direct the duties and oversee performance of outside contractors, and manage the preventative maintenance contracts.
+ Plan and execute preventative maintenance and emergency service work for lab operations to mitigate the operational impact and outages, with an emphasis on critical facility shutdowns and implement corrective actions to ensure the safety and reliability of critical systems.
+ Develop and enhance preventative maintenance and non-routine repair plans by identifying trends and analyzing equipment performance data-such as blowers, filters, generators, and compressors-to ensure minimal project impact.
+ Evaluate and identify the critical supplies and equipment needed to maintain continuous operations and direct Craft Maintenance Leaders to order and manage inventory levels.
+ Analyze operational data to make informed recommendations to the Maintenance Manager and Building Controls Specialist for reducing operational costs.
+ Ensure all environmental conditions meet specifications by working with Controls Specialists and Maintenance Teams to review the building automation system for alarm conditions.
+ Oversee maintenance budget for operational support and provide recommendations for the annual corporate capitalization plans.
+ Resolve internal and external audit findings to ensure building systems, safety equipment, and personal protective equipment are operational and compliant with U.S. Army and OSHA regulations.
+ Develop and facilitate onboarding and training of maintenance employees and contractors on topics such as mechanical systems, access control, alarms, and responses to equipment.
**Key Qualifications**
+ Bachelor's Degree in related field; 10 years of applicable experience; or an equivalent combination of education and experience in a related field.
+ Regulatory compliance (e.g., environmental, safety, building code, fire code), logistics, quality, purchasing/procurement, budget management, project management, systems coordination, computer and security technology knowledge, ability to interact with outside regulators.
**Preferred Qualifications**
+ Proven ability to create and maintain a master schedule for infrastructure needs, personnel, and projects at multiple sites.
+ Strong critical thinking skills, analytical skills, and ability to work under pressure.
+ Possess excellent communication abilities along with active listening skills.
+ Knowledge of building systems, maintenance procedures, regulatory requirements, and health & safety regulations.
+ Maintain reasonable proficiency with Building Monitoring Systems.
+ Responding appropriately to various alarms and potential emergency situations. Must have the ability to respond to visual/auditory signals and warnings, and take charge, when required.
+ Strong proficiency with Microsoft Office and scheduling programs, such as MS Project, Smartsheet, etc.
**Benefits: Live an Extraordinary Life**
We care about your well-being, not just on the job. Battelle offers comprehensive and competitive benefits to help you live your best life.
+ **Balance life through a compressed work schedule** : Most of our team follows a flexible, compressed work schedule that allows for every other Friday off-giving you a dedicated day to accomplish things in your personal life without using vacation time.
+ **Enjoy enhanced work flexibility, including a hybrid arrangement:** You have options for where and when you work. Our Together with Flexibility model allows you to work 60% in-office and 40% remote, with Monday and Tuesday as common in-office days, dependent on team and position needs.
+ **Take time to recharge** : You get paid time off to support work-life balance and keep motivated.
+ **Prioritize wellness** : Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits.
+ **Better together** : Coverage for partners, gender-affirming care and health support, and family formation support.
+ **Build your financial future** : Build financial stability with an industry-leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that.
+ **Advance your education** : Tuition assistance is available to pursue higher education.
**A Work Environment Where You Succeed**
For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanity's most pressing challenges and creating a safer, healthier and more secure world.
You will have the opportunity to thrive in a culture that inspires you to:
+ Apply your talent to challenging and meaningful projects
+ Receive select funding to pursue ideas in scientific and technological discovery
+ Partner with world-class experts in a collaborative environment
+ Nurture and develop the next generation of scientific leaders
+ Give back to and improve our communities
**Vaccinations & Safety Protocols**
_Battelle may require employees, based on job duties, work location, and/or its clients' requirements to follow certain safety protocols and to be vaccinated against a variety of viruses, bacteria, and diseases as a condition of employment and continued employment and to provide documentation that they are fully vaccinated. If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act or the Rehabilitation Act or for a sincerely held religious belief under Title VII of the Civil Rights Act of 1964 (and related state laws)._
_Battelle is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Battelle._
The above statements are intended to describe the nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, activities and skills required of staff members. **No statement herein is intended to imply any authorities to commit Battelle unless special written permission is granted by Battelle's Legal Department.**
For more information about our other openings, please visit ************************
Commercial Airline Operations Concierge Specialist (Columbus, OH)
Columbus, OH
Full-time Description
Private Jet Services (PJS)
Job Title- Commercial Airline Operations Concierge Specialist
Department- Large Group Charter
Reports to- Lead Concierge
Location- Columbus, OH. This is not a commutable/remote based role. Successful candidates are required to live within one (1) hour of John Glenn Columbus International Airport in Columbus, OH.
Who we are-
As a wholly owned subsidiary of Elevate Aviation Group, Private Jet Services (PJS) is an aviation consultancy and air travel solutions company serving an extensive clientele across diverse industries. Global clientele includes government agencies, presidential candidates, professional and collegiate sports teams, family offices, multinational corporations, and some of the world's most recognized entrepreneurs, entertainers, and high-net-worth individuals. PJS is ever ready to dispatch customized travel itineraries 24 hours a day, 365 days of the year to any destination.
Summary of position-
The Concierge is responsible for the welfare of passengers in all aspects of Part 121 flights. Coordinating all aspects of the flight including, but not limited to catering, commissary, manifests, gate and boarding procedures, passenger identification, and VIP Inflight service.
Essential Duties & Responsibilities-
Fly as Concierge on designated NHL and/or MLB team for the entire NHL and/or MLB season including playoffs.
Staff all appropriate PJS part121 and select Part 135 flights as assigned.
Provide A+ VIP in cabin service on all flights.
Working with the VP Commercial Airline Ops, monitor aircraft and crew schedule to ensure adherence to the team's schedule and expectations.
QC customs, catering, handling, security, and any other operational aspects.
On call 24/7 for 121 staffing support.
Coordinate with the appropriate Sales/Operations team as necessary for trip requirements.
Work closely with the LGC management on all 121 ops including VVIP, Large groups, NCAA, and Ad hoc flights.
Assist other departments on an as needed basis with the approval of the VP, Commercial Airline Operations.
Attend airline Flight Attendant class and qualify as a certified Flight Attendant for the designated partner airline.
Knowledge, Skills & Abilities-
Ability to manage a varied list of duties and tasks.
In cabin service and underwing expertise and knowledge.
Proficient in systems (word, excel, a flight operating system)
Available Weekends and Nights for after-hours calls.
Grow company culture; function as an ambassador of the PJS brand.
Ability to manage a varied list of demanding high-end clients.
Demonstrated ability to take initiative / self-driven.
Attention to detail, highly organized.
High degree of confidentiality and discretion.
Private Charter Standard Security Program (PCSSP) or Aircraft Operator Standard
Security Program (AOSSP) knowledge.
Education & Experience-
Bachelor's Degree or equivalent experience.
121 experiences (broker, operator) in ground service or dispatch capacity or similar role.
In cabin service experience or comparable high-end restaurant/hospitality background.
Schedule & Travel-
Schedule dependent on assignment
Travel required up to 80%.
Miscellaneous-
FLSA Status- full time exempt
Lifting requirements- Up to 25lbs
Must have valid US Passport and able to travel to/from Canada unrestricted.
About Elevate Aviation Group-
Elevate Aviation Group's wholly owned subsidiaries, Private Jet Services, Elevate Jet, and Elevate MRO share a mission to provide aircraft owners and flyers unsurpassed service, safety, and counsel. Whether clients require charter flights, large group travel, aircraft management services, aircraft maintenance or aircraft acquisition services, Elevate Aviation Group delivers highly personalized solutions to meet each client's unique needs 24 hours a day, 365 days of the year to any destination.
Resolution Specialist
Columbus, OH
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Shift Options: 12:00 PM-8:00 PM or 1:00 PM-9:00 PM
Note: Bilingual candidates will be given priority.
Position Summary
As the Resolution Specialist at Gifthealth, you will oversee the resolution of complex patient issues, ensuring timely and effective responses. This role requires close collaboration with cross-functional teams to enhance the patient experience and drive continuous improvement in our support processes.
Key Responsibilities
Escalation Management:
Serve as the primary point of contact for high-priority patient concerns.
Coordinate with internal teams to resolve issues promptly.
Develop and implement protocols for handling escalations efficiently.
Team Leadership:
Mentor and support Patient Care Representatives in managing challenging cases.
Provide training on best practices for issue resolution and customer service.
Monitor team performance and provide feedback for continuous improvement.
Process Improvement:
Analyze escalation trends to identify areas for operational enhancements.
Collaborate with stakeholders to implement solutions that reduce recurrence of issues.
Maintain documentation of processes and updates for transparency and training purposes.
Compliance and Reporting:
Ensure all patient interactions comply with HIPAA and other regulatory standards.
Generate reports on escalation metrics and outcomes for leadership review.
Participate in audits and quality assurance activities as needed
Qualifications
Bachelor's degree in Healthcare Administration, Business, or related field.
Minimum of 3 years in a patient support or customer service role, with at least 1 year in a supervisory capacity.
Strong problem-solving skills and the ability to handle high-stress situations calmly.
Excellent communication and interpersonal skills.
Proficiency in customer service software (e.g., Zendesk) and Microsoft Office Suite.
Knowledge of pharmacy operations and healthcare regulations is a plus.
Success Metrics:
Reduction in escalation resolution time.
Improvement in patient satisfaction scores.
Decrease in repeat escalation cases.
Enhanced team performance and morale.
Work Environment
Location: Hybrid
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Key Essential Functions
Must be able to remain seated and work at a computer for extended periods (up to 8 hours).
Must be able to type and perform repetitive hand/wrist motions throughout the shift.
Must be able to use a headset for phone-based communication for the majority of the workday.
Must be able to navigate multiple computer systems and applications simultaneously.
Must maintain focus and attention to detail while managing a high volume of calls or tasks.
Must be able to communicate clearly and professionally via phone, chat, and email.
Must be able to work onsite/remote (customize) for all scheduled shifts, including potential weekends or evenings depending on business needs.
Must be able to handle occasional escalated or emotionally charged interactions with composure.
Must be able to meet productivity and quality standards consistently.
Employment Classification
Status: Full-time
FLSA: Non-Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Salary Description $22-$28/hr
Resolution Team Specialist
Columbus, OH
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
A Resolution Team Specialist advocates for the patient and portrays "Putting People First" by taking a hands-on approach to help people on their path to better health. In this role, a Resolution Team Specialist will provide a high level of customer service, resolve escalations, and report potential trends to Leadership for review.
**Job Responsibilities:**
+ Develop a deep understanding of Coram processes and learn how customer service impacts a patient's journey from intake to discharge.
+ Build a trusting relationship with patients by engaging in meaningful and relevant conversation.
+ Manage difficult or emotional situations, responding promptly to patient needs, and demonstrating empathy and a sense of urgency when appropriate.
+ Accurately and consistently document each interaction in the appropriate RevCycle system.
+ Record, review, and take next steps to follow-up and resolve patient concerns.
+ Gather and examine patient information to determine eligibility for payment plans or financial assistance.
+ Meet call center metrics that include call volume and call quality.
+ Use technology to effectively liaison with other departments across Coram.
+ Demonstrate an outgoing, enthusiastic, professional, and caring presence over the telephone.
**Required Qualifications**
+ Effective written and verbal customer service skills
+ Ability to work independently and on a team.
+ Ability to offer emotional support and sympathy.
+ Experience with computers, including 1+ years working with Microsoft Word, Outlook, and Excel
+ Flexibility with work schedule to meet business needs, including but not limited to 8-hour work shifts from 6:30am - 5:00pm Arizona time (Monday - Friday)
**Preferred Qualifications**
+ Knowledge of healthcare billing, collections practices, and/or infusion services.
**Education**
+ Verifiable High School Diploma or GED required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $34.15
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 12/12/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Office Specialist
Columbus, OH
Job Details Level: Entry Position Type: Full Time Education Level: High School Salary Range: Undisclosed Job Shift: First Job Category: Nonprofit - Social Services Description Office Specialist The Office Specialist will work with internal and external partners in order to ensure smooth operations within NYAP. This position will work alongside NYAP's clinical team and office staff to assist in day to day operations as well as provide general support.
Scheduled Hours: M, T, F 9-5, W, R- 11:30-7:30
Compensation: $19 - $21 per hour
Working At NYAP
* Generous Time Off: 22 Days of Paid Time Off + 11 Paid Holidays + Half-day Friday's during the summer!
* Health and Wellness: Comprehensive healthcare packages for you and your family; Paid Parental leave
* Professional Growth: Ongoing training/education, CEU's, and supervision hours
* And So Much More! Student loan repayment program, 401K Matching, mileage reimbursement, phone allowance
Responsibilities
* Perform office duties including filing, copying, typing, and answering phones.
* Work with insurance companies.
* Take messages as needed.
* Distribute information to employees.
* Maintain clear and concise records in all areas.
* Submit maintenance requests for office machines as needed.
* Track office supplies and request orders.
* Greet and direct guests to appropriate areas.
* Maintain Excel and Word spreadsheets to help organize work.
* Maintain and organize training rooms, conference rooms and common areas.
* Complete payment requests as needed.
* Distribute incoming mail and maintain the postage machine
* Maintain daily training room schedules and ensure adequate supplies are ready for trainings/classes.
* Provide coverage to other location as needed.
Minimum Qualifications
* High School Diploma or GED equivalent.
* Bilingual a plus! Spanish and English
* Previous experience and proficiency in the use of various office machines, including computers.
* Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.
Other Skills
* Excellent customer service and communication skills
* Sensitivity to cultural diversity
* Enthusiastic self-starter
* Excellent oral and written communication skills
* Strong organizational and administrative skills
* Effective problem-solving and decision-making skills
* Works well independently and as a team member
Driving and Vehicle Requirements
* Valid driver's license
* Reliable personal transportation
* Good driving record
* Minimum automobile insurance coverage of $100,00/$300,000 bodily injury liability
Apply today!
www.nyap.org/employment
Qualifications
An Equal Opportunity Employer, including disability/veterans.
Resolution Specialist
Columbus, OH
Description:
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Shift Options: 12:00 PM-8:00 PM or 1:00 PM-9:00 PM
Note: Bilingual candidates will be given priority.
Position Summary
As the Resolution Specialist at Gifthealth, you will oversee the resolution of complex patient issues, ensuring timely and effective responses. This role requires close collaboration with cross-functional teams to enhance the patient experience and drive continuous improvement in our support processes.
Key Responsibilities
Escalation Management:
Serve as the primary point of contact for high-priority patient concerns.
Coordinate with internal teams to resolve issues promptly.
Develop and implement protocols for handling escalations efficiently.
Team Leadership:
Mentor and support Patient Care Representatives in managing challenging cases.
Provide training on best practices for issue resolution and customer service.
Monitor team performance and provide feedback for continuous improvement.
Process Improvement:
Analyze escalation trends to identify areas for operational enhancements.
Collaborate with stakeholders to implement solutions that reduce recurrence of issues.
Maintain documentation of processes and updates for transparency and training purposes.
Compliance and Reporting:
Ensure all patient interactions comply with HIPAA and other regulatory standards.
Generate reports on escalation metrics and outcomes for leadership review.
Participate in audits and quality assurance activities as needed
Qualifications
Bachelor's degree in Healthcare Administration, Business, or related field.
Minimum of 3 years in a patient support or customer service role, with at least 1 year in a supervisory capacity.
Strong problem-solving skills and the ability to handle high-stress situations calmly.
Excellent communication and interpersonal skills.
Proficiency in customer service software (e.g., Zendesk) and Microsoft Office Suite.
Knowledge of pharmacy operations and healthcare regulations is a plus.
Success Metrics:
Reduction in escalation resolution time.
Improvement in patient satisfaction scores.
Decrease in repeat escalation cases.
Enhanced team performance and morale.
Work Environment
Location: Hybrid
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Key Essential Functions
Must be able to remain seated and work at a computer for extended periods (up to 8 hours).
Must be able to type and perform repetitive hand/wrist motions throughout the shift.
Must be able to use a headset for phone-based communication for the majority of the workday.
Must be able to navigate multiple computer systems and applications simultaneously.
Must maintain focus and attention to detail while managing a high volume of calls or tasks.
Must be able to communicate clearly and professionally via phone, chat, and email.
Must be able to work onsite/remote (customize) for all scheduled shifts, including potential weekends or evenings depending on business needs.
Must be able to handle occasional escalated or emotionally charged interactions with composure.
Must be able to meet productivity and quality standards consistently.
Employment Classification
Status: Full-time
FLSA: Non-Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Requirements:
Fresh Merchandise Operations Specialist
Columbus, OH
**General Information** **Company:** ACO-US **Ref #:** 66025 **Pay Rate:** $ 28.85 wage rate** **Range Minimum:** $ 28.85 **Range Maximum:** $ 28.85 **Function:** Merchandising
**Employment Duration:** Full-time
**Benefits:**
+ Medical, dental and vision insurance
+ Company-paid life insurance, short-term and long-term disability
+ 401k program
+ Generous Paid Time Off (PTO) program
**Description and Requirements**
Fresh Merchandise Operations Specialist, this role ensures operational excellence and maximum sales in fresh food departments across retail locations. The position involves training, coaching, and supporting club teams while maintaining high standards of quality, food safety, and member satisfaction.
**What's in it for you?**
+ Opportunity to lead and influence fresh food operations across multiple retail locations.
+ Professional growth through hands-on training and leadership experience.
+ Exposure to multiple fresh food categories, including Meat, Seafood, Produce, Bakery, and Prepared Foods.
+ Collaborative work environment with other trainers and management teams.
+ Competitive pay and potential for career advancement.
+ Travel opportunities to gain experience across different markets.
**What will you do?**
+ Implement comprehensive training programs for retail club teams, focusing on fresh food operations, including food safety, quality assurance, and merchandising standards.
+ Evaluate and monitor club team performance, providing coaching and feedback to drive continuous improvement.
+ Utilize digital tools and platforms to optimize operational efficiency and effectiveness.
+ Stay current with industry trends and innovations in fresh categories, continually developing skills for competitiveness.
+ Ensure adherence to company standards and regulatory requirements for food safety and sanitation practices.
+ Influence club teams to align with standards, policies, and operational expectations.
+ Identify opportunities to improve fresh food operations processes and collaborate with teams to implement strategic changes.
+ Maintain open communication with club managers and stakeholders, sharing updates on training initiatives, performance metrics, and operational matters.
+ Keep accurate records of all training activities, including attendance, evaluations, and feedback.
+ Travel to various retail locations to deliver training sessions and provide on-site support.
+ Collaborate with fellow trainers and club personnel to ensure consistent training methodologies and operational standards.
+ Champion member-focused fresh food operations, consistently meeting or exceeding expectations for quality and freshness.
+ Lead by example, demonstrating commitment to operational excellence while fostering a positive and inclusive team culture.
**Experience and Qualifications** :
+ 3 to 5 years of hands-on experience in retail fresh food areas, restaurant, bakery, meat processing, quality assurance, or a related field.
+ 3 to 5 years of supervisory or management experience with proven leadership abilities.
+ Excellent communication and influencing skills, with experience supporting senior leaders.
+ Proven track record in fresh food retail operations with an understanding of departmental financial objectives.
+ Adaptability, resilience, and a proactive approach to change and innovation.
+ Strong presentation skills and proficiency in Microsoft Office (Word, Excel, PowerPoint).
+ Comfortable navigating digital platforms such as Teams and Zoom.
+ Valid driver's license and insurance for travel requirements.
Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer
\*Acosta Group, in good faith, believes that any posted range of compensation is the accurate range for this role at the time of this posting. Acosta Group may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
Office Professional 1 - Intermittent
Columbus, OH
Office Professional 1 - Intermittent (250008X8) Organization: TaxationAgency Contact Name and Information: Katie Schuler - ************************** For all other inquiries please contact the HR Mainline at ************ or email the staffing team at *********************** Unposting Date: OngoingWork Location: Northland 1st Floor 4485 Northland Ridge Boulevard Columbus 43229Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $19.71Schedule: Part-time Work Hours: 7:00 AM - 3:30 PMClassified Indicator: UnclassifiedUnion: OCSEA Primary Job Skill: Clerical & Data EntryTechnical Skills: Clerical & Data EntryProfessional Skills: Active Learning, Customer Focus, Problem Solving, Teamwork Agency Overview Creating a seamless and user-centric experience for all Ohio TaxpayersJob DescriptionThe Ohio Department of Taxation is responsible for the administration of individual and business taxes across the state. Guided by our Mission Statement, we are ONE TEAM providing education, innovation, outreach, and exceptional service to our customers through courtesy, accuracy, and responsiveness in each interaction. Taxation is committed to building a strong and skilled workforce. We invest in the development of each employee through comprehensive training, a competitive total compensation package that includes benefits (medical, dental, and vision insurance), tuition reimbursement, health and wellness programs, work-life balance initiatives, and opportunities for career advancement. The Ohio Department of Taxation is seeking multiple Intermittent Office Professional 1 in the Revenue Processing Division.What you'll do as an Office Professional 1:• Open and sort incoming mail• Prepare organized mail for scanning• Must be able to sit for long periods of time • Must be able to lift/carry mail trays To request a reasonable accommodation due to disability for the application or interview process, please contact ADA Coordinator J.D. Hawkins by phone: ************ or by email to: Accessibility@tax.ohio.gov. A full Position Description will be provided during the interview process.This is an intermittent position. Intermittent appointments are limited to 1000 hours per fiscal year and are not eligible for health benefits or paid leave. The wage will remain at step 1 in the pay scale. Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsFormal education in arithmetic that includes addition & subtraction & in reading, writing & speaking common English vocabulary. -Or equivalent of Minimum Class Qualifications for Employment noted above. Technical Skills: Clerical & Data EntryProfessional Skills: Active Learning, Teamwork, Problem Solving and Customer FocusSupplemental InformationThe final candidate selected for the position will be required to undergo a criminal background check. Section 2961 of the Ohio Revised Code prohibits individuals convicted of a felony including but not limited to fraud, deceit, or theft from holding a position that has substantial management or control over the property of a state agency. Additionally, section 5703.081 of the Ohio Revised Code requires the Ohio Department of Taxation employees to promptly file and pay tax returns.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Auto-ApplyProvider Service Specialist - MediGold - Corporate Services Center
Columbus, OH
This position is a full time temporary position. The position is to end 04/04/2026 Why MediGold? MediGold is a not-for-profit Medicare Advantage insurance plan serving seniors and other Medicare beneficiaries across the United States. We're dedicated to providing excellent customer service, cost-effective care, and exceptional healthcare coverage. We rely on talented colleagues in a wide variety of professional roles including information technology, financial analysis, audit, provider relations and more.
About the job:
Provider Service Specialist responds in a timely and accurate manner to provider inquiries made by phone, in person and in writing regarding Plan benefits, services and payment determinations.
What you'll do:
* Receive, interpret and accurately respond to provider inquiries, both verbally and in writing in accordance with department standards, policies and procedures.
* Consistently document and accurately code all inquiries within designated software applications, within required Plan timeframes and according to Plan documentation policies
* Review, investigate and advise providers regarding claims status and payment determinations
* Maintain a comprehensive knowledge of plan benefits, services and stay abreast of changes from year to year
* ·Document and track actions requested from other departments addressing provider or member inquiries and informal complaints to insure prompt resolutions
* Demonstrate effective use of departmental software and technical systems
* Responsible for both incoming and outgoing provider phone initiatives.
What we're looking for:
* Education: High School diploma or equivalent required
* Experience: 2-3 years of prior customer service experience required
* Managed Care Industry knowledge or experience preferred
* Ability to work independently with minimal supervision and also as a team.
* Knowledge of and/or the ability to do data entry, various claim form formats, medical terminology, CPT and ICD9 coding
Ministry/Facility Information:
Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Academic Office Specialist - Transportation Maintenance Technology
Columbus, OH
Compensation Type: HourlyCompensation: $18.81 The Academic Office Specialist provides general administrative, clerical, and project support for an academic department. This role utilizes basic or advanced office and research skills depending upon position assignment and skill level demands. The incumbent assumes responsibility for administrative, clerical, and support tasks specific to the academic department. This position supports the academic functions of all department programs, programmatic accreditation functions, faculty, and Chairperson.
Office Support
Provides administrative and clerical support to Chairperson, faculty, and staff. Maintains and sets up a filing system that is virtual and physical.
Files, organizes and cross-indexes files. Completes and processes forms, records, and other documents in accordance with established procedures. Assists the department in scheduling meetings, including invitations, parking passes, and room scheduling.
Assists with special events by coordinating rooms and partnering with other departments to ensure successful set-up and execution of special events. Coordinates the digitization and maintenance of files and multimedia materials for use in classroom.
May be assigned to originate correspondence on behalf of Chairperson and maintain signature authority on delegated routine matters. Maintains confidential or sensitive records and information.
Academic Support
Works with faculty, Chairperson, and Curriculum Management to setup/modify course sections each semester.
Works with faculty to obtain contract “load and reassigned time” forms each semester, submit to the Chairperson for review/approval, and enter approved information into system of record.
Register students, as requested by Chairperson and Advisors. Works with Office of the Executive Vice President - Administrative Operations (EVPAO) to ensure faculty/adjust load information is accurate every semester.
Runs faculty workload reports for the Chairperson.
May also review and provides feedback to the Chairperson regarding faculty workload reports.
Works with Central Scheduling and EVPAO to ensure all classroom/lab room capacities, and software information is accurate.
Assists Chairperson with departmental accreditation activities.
Provides direct support to department Lead Instructors and Program Coordinators, as needed.
Assists with the department work study students to ensure projects are completed. Works with faculty and the Print Shop to ensure all marketing materials are current and an adequate supply is available.
Utilizes programs to help edit program webpages as needed.
Customer Service
Provides customer services within assigned department or functional area to students, general public and others by furnishing and obtaining information; resolving routine problems; assisting with procedures, processes and requirements; performing other customer service responsibilities, as necessary.
Maintains exceptional public relations and customer service to the general public, students, faculty, staff and others.
Greets and routes students and other visitors to the appropriate place, answers telephone, routes calls, takes messages, and provides general information about the department.
Monitors department e-mail account and distributes/responds appropriately.
Furnishes and obtains information and works to resolve issues with the Chairperson.
Assists with setting up interviews and provides applicant information, as requested. Communicates with faculty and staff regarding messages and student questions in a timely manner.
Facilities & Financial
Monitors budgets and works with Chairperson to initiate/submit budget transfers, as necessary.
Monitors the program budget accounts and informs the Chairperson and faculty, as appropriate, on the amounts left in the accounts, as needed. Orders office and classroom supplies, as necessary. Reconciles P-Card statement monthly.
Organizes the ordering and storing of supplies as needed.
Acts as liaison between Bookstore and faculty for textbook adoptions and classroom supplies. Initiates work orders such as housekeeping, general maintenance, etc. and follows through until completion.
Culture of Respect
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community
Minimum Qualifications
High School Diploma or GED
One (1) year experience in a customer service position
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
Preferred Qualifications
Experience with standard office procedures and office equipment preferred
*An appropriate combination of education, training, coursework and experience may qualify a candidate.
CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.
Full Time/Part Time:
Full time
Union (If Applicable):
Scheduled Hours:
40
Additional Information
In order to ensure your application is complete, you must complete the following:
Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.
Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
Auto-ApplyOffice Professional 1 - Intermittent
Columbus, OH
Office Professional 1 - Intermittent (250008X8) Organization: TaxationAgency Contact Name and Information: Katie Schuler - ************************** For all other inquiries please contact the HR Mainline at ************ or email the staffing team at *********************** Unposting Date: OngoingWork Location: Northland 1st Floor 4485 Northland Ridge Boulevard Columbus 43229Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $19.71Schedule: Part-time Work Hours: 7:00 AM - 3:30 PMClassified Indicator: UnclassifiedUnion: OCSEA Primary Job Skill: Clerical & Data EntryTechnical Skills: Clerical & Data EntryProfessional Skills: Active Learning, Customer Focus, Problem Solving, Teamwork Agency Overview Creating a seamless and user-centric experience for all Ohio TaxpayersJob DescriptionThe Ohio Department of Taxation is responsible for the administration of individual and business taxes across the state. Guided by our Mission Statement, we are ONE TEAM providing education, innovation, outreach, and exceptional service to our customers through courtesy, accuracy, and responsiveness in each interaction. Taxation is committed to building a strong and skilled workforce. We invest in the development of each employee through comprehensive training, a competitive total compensation package that includes benefits (medical, dental, and vision insurance), tuition reimbursement, health and wellness programs, work-life balance initiatives, and opportunities for career advancement. The Ohio Department of Taxation is seeking multiple Intermittent Office Professional 1 in the Revenue Processing Division.What you'll do as an Office Professional 1:• Open and sort incoming mail• Prepare organized mail for scanning• Must be able to sit for long periods of time • Must be able to lift/carry mail trays To request a reasonable accommodation due to disability for the application or interview process, please contact ADA Coordinator J.D. Hawkins by phone: ************ or by email to: Accessibility@tax.ohio.gov. A full Position Description will be provided during the interview process.This is an intermittent position. Intermittent appointments are limited to 1000 hours per fiscal year and are not eligible for health benefits or paid leave. The wage will remain at step 1 in the pay scale. Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsFormal education in arithmetic that includes addition & subtraction & in reading, writing & speaking common English vocabulary. -Or equivalent of Minimum Class Qualifications for Employment noted above. Technical Skills: Clerical & Data EntryProfessional Skills: Active Learning, Teamwork, Problem Solving and Customer FocusSupplemental InformationThe final candidate selected for the position will be required to undergo a criminal background check. Section 2961 of the Ohio Revised Code prohibits individuals convicted of a felony including but not limited to fraud, deceit, or theft from holding a position that has substantial management or control over the property of a state agency. Additionally, section 5703.081 of the Ohio Revised Code requires the Ohio Department of Taxation employees to promptly file and pay tax returns.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Auto-ApplyOperations Specialist I
Columbus, OH
Under direct supervision an Operations Specialist I, the Process Specialist - OPS performs various functions that are routine to moderately complex in nature. These include but are not limited to sorting, processing, researching, extracting, scanning, data entry and filing documents. This position should be able to adapt to change, process changes, and schedule changes, etc. per business need, working in a fast paced, high volume production environment, as well as provide the best customer service by meeting service level standards with a service heart attitude.
Duties and Responsibilities:
Completes daily and recurring work in a timely manner.
Compiles regular reports as needed.
Exchanges information and resolves problems that are somewhat routine with solutions based on past practices.
Cross trained to perform several functions.
Performs other duties as assigned.
Onsite and in office position located at 5555 Cleveland Ave, Columbus, Ohio
Basic Qualifications:
High school diploma, GED or equivalent
1+ years of related experience in a production environment
Other:
Climbing ladders
Lifting up to 30 pounds
Standing for long periods of time
Onsite and in office position located at 5555 Cleveland Ave, Columbus, Ohio
Preferred Qualifications:
1 or more years of processing experience
Proven track record of process improvement or personal development
Excellent verbal and written communication skills
Knowledge of Microsoft Office Suite (Word, Excel, and Access)
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Auto-ApplyAccount Specialist - Germain Insurance
Columbus, OH
BENEFITS EFFECTIVE ON FIRST DAY OF EMPLOYMENT!!
Germain Automotive Partnership consists of state-of-the-art Sales, Service and Insurance facilities in Ohio, Florida, and Michigan. Germain Automotive Partnership offers a wide range of automotive products and services, including new and used vehicles, vehicle maintenance and repair services, vehicle parts and various insurance policies. Our family of great employees has helped Germain Automotive Partnership grow and expand throughout the years by providing world class customer service repeatedly. Germain Automotive Partnership is privately held and a well-respected dealership group.
Overview of the role:
The Account Specialist will assist the Account Executives by calling on prospective leads to set scheduled appointments. The Appointment Scheduler will work directly with the Sales Consultants, Finance and Insurance managers of the car dealership, to gather information on car buyers. This person will follow up with clients on missed or canceled appointments.
Daily Responsibilities:
Make outbound calls to prospective customers.
Enter quoting information into the database.
Manage leads given to by the Auto Sales team.
Communicate with the Finance and Insurance department.
Identify what market is best for customers.
Solve minor software issues.
Communicate with Sales and Service team.
Qualify leads based upon criteria set by management.
Perform administrative tasks.
This is a full-time position that will pay $20.00 hourly plus monthly bonuses. Commission possible if licensed.
Germain Insurance is proud to offer the following benefits for our employees:
Medical Insurance
Dental Insurance
Vision Insurance
401K
Life Insurance
Short and Long-term Disability Insurance
Monday through Friday work schedule.
Will pay to get your insurance license.
Germain Automotive Partnership is an Equal Opportunity Employer and does not discriminate against applicants or employees for employment on the basis of an individual's actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, actual or perceived gender, genetic information or any other status protected by applicable federal, state, or local law.
Credit Servicing Specialist II
Westerville, OH
Jacksonville, Florida;Westerville, Ohio; Plano, Texas **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*******************************************************************************************************
**:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
Responsible for any of the following and specific assignments may vary in order to achieve proper segregation of responsibilities: loan system and general ledger account reconciliation, resolving aged items in accounts, monitoring and clearing system rejects, performing limited variance analysis at the request of finance partners, initiating maintenance requests for general ledger accounts, posting of transactions to customer accounts, clearing items rejected from automated processes, performing maintenance to customer accounts, performing research and correcting problems, preparing and processing general ledger entries, monitoring ticklers and taking appropriate action, inputting and balancing batch work to the loan system, provide specialized processing support.
**Required Qualifications:**
+ 1 year or more experience with Commercial credit servicing
+ Loan IQ experience
+ Experience with manage pipeline queues and meet established business metrics.
+ Credit Center experience
+ Extreme attention to detail in terms of research items such as letter of Credit, Interest and Fess, settlements and Loan documents
+ Ability to multi-task, navigate technology easily, manage pipeline queues and meet established business metrics.
**Skills:**
+ Attention to Detail
+ Customer and Client Focus
+ Data Collection and Entry
+ Prioritization
+ Written Communications
+ Analytical Thinking
+ Collaboration
+ Oral Communications
+ Recording/Organizing Information
+ Issue Management
+ Legal Structures and Legal Forms
+ Policies, Procedures, and Guidelines Management
**Minimum Education Requirement:**
+ High School Diploma / GED / Secondary School or equivalent
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Sales Commission Specialist
Westerville, OH
Vertiv is seeking a detail-oriented Sales Commission Specialist to assist the administration of our sales incentive programs across North America. This role is responsible for setting and maintaining performance targets, and supporting the sales organization through effective reporting, analysis, and dispute resolution. The Sales Commission Specialist will also play a key role in coordinating the prestigious President's Club program, recognizing top sales achievers. We require this individual to work onsite full time in Westerville, Ohio.
RESPONSIBILITIES
Collaborate with Sales Leadership, Strategy, and Finance to establish annual and semi-annual selling motion targets
Work with Sales Leadership to set SIP targets and plan measurements.
Ensure SIP plan designs are aligned with business goals and drive desired sales behaviors.
Track and reconcile SIP dispute tickets and exceptions
Provide regular and ad-hoc reporting to Sales Leadership, Finance, and HR as needed.
Support planning and execution of the President's Club program for the Americas region, including participant selection, communication, and logistics coordination.
QUALIFICATIONS
Bachelor's degree in Business, Finance, or related field
4-8 years of experience in Sales Operations, Compensation, or related roles
Strong analytical skills and proficiency in Excel and with large volumes of data
Experience with sales incentive or compensation plans preferred
Excellent communication and interpersonal skills; ability to work cross-functionally and influence stakeholders.
Strong organizational skills with attention to detail and a focus on accuracy and timeliness.
Report in office full time location is Westerville, Ohio
PHYSICAL & ENVIRONMENTAL DEMANDS
Report in office full-time Westerville, Ohio
Ability to work in standard office environment
TIME TRAVEL REQUIRED
Occasional travel may be required on an annual basis
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
OUR BEHAVIORS
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
At Vertiv, we offer the stability of a global leader in a growing industry
and
the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer.
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to
**********************
. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Auto-ApplyAcademic Office Specialist - Mathematics
Columbus, OH
Compensation Type: Hourly Compensation: $18.81 The Academic Office Specialist provides general administrative, clerical, and project support for an academic department. This role utilizes basic or advanced office and research skills depending upon position assignment and skill level demands. The incumbent assumes responsibility for administrative, clerical, and support tasks specific to the academic department. This position supports the academic functions of all department programs, programmatic accreditation functions, faculty, and Chairperson.
Office Support
* Provides administrative and clerical support to Chairperson, faculty, and staff.
* Maintains and sets up a filing system that is virtual and physical.
* Files, organizes, and cross-indexes files.
* Completes and processes forms, records, and other documents in accordance with established procedures.
* Assists the department in scheduling meetings, including invitations, parking passes, and room scheduling.
* Assists with special events by coordinating rooms and partnering with other departments to ensure successful set-up and execution of special events.
* Coordinates the digitization and maintenance of files and multimedia materials for use in the classroom.
* May be assigned to originate correspondence on behalf of Chairperson and maintain signature authority on delegated routine matters.
* Maintains confidential or sensitive records and information.
Academic Support
* Works with faculty, Chairperson, and Curriculum Management to set up/modify course sections each semester.
* Works with faculty to obtain contract "load and reassigned time" forms each semester, submits to the Chairperson for review/approval, and enters approved information into the system of record. Register students, as requested by the Chairperson and Advisors.
* Works with the Office of the Executive Vice President - Administrative Operations (EVPAO) to ensure faculty/adjust load information is accurate every semester.
* Runs faculty workload reports for the Chairperson.
* May also review and provide feedback to the Chairperson regarding faculty workload reports.
* Works with Central Scheduling and EVPAO to ensure all classroom/lab room capacities and software information are accurate.
* Assists Chairperson with departmental accreditation activities.
* Provides direct support to department Lead Instructors and Program Coordinators, as needed.
* Assists with the department's work study students to ensure projects are completed.
* Works with faculty and the Print Shop to ensure all marketing materials are current and an adequate supply is available.
* Utilizes programs to help edit program webpages as needed.
Customer Service
* Provides customer services within assigned department or functional area to students, general public, and others by furnishing and obtaining information; resolving routine problems; assisting with procedures, processes, and requirements; performing other customer service responsibilities, as necessary.
* Maintains exceptional public relations and customer service to the general public, students, faculty, staff, and others.
* Greets and routes students and other visitors to the appropriate place, answers the telephone, routes calls, takes messages, and provides general information about the department.
* Monitors department e-mail account and distributes/responds appropriately.
* Furnishes and obtains information and works to resolve issues with the Chairperson.
* Assists with setting up interviews and provides applicant information, as requested.
* Communicates with faculty and staff regarding messages and student questions in a timely manner.
Facilities & Financial
* Monitors budgets and works with the Chairperson to initiate/submit the budget transfers, as necessary.
* Monitors the program budget accounts and informs the Chairperson and faculty, as appropriate, on the amounts left in the
accounts, as needed.
* Orders office and classroom supplies, as necessary.
* Reconciles P-Card statement monthly.
* Organizes the ordering and storing of supplies as needed.
* Acts as liaison between Bookstore and faculty for textbook adoptions and classroom supplies.
* Initiates work orders such as housekeeping, general maintenance, etc., and follows through until completion.
Culture of Respect
* Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
Minimum Qualifications
* High School Diploma or GED
* One (1) year of experience in a customer service position.
Additional Information
* State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.
Full Time/Part Time:
Full time
Union (If Applicable):
Scheduled Hours:
40
Additional Information
In order to ensure your application is complete, you must complete the following:
* Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
* Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.
Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
Auto-ApplyCredit Servicing Specialist II
Westerville, OH
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
Responsible for any of the following and specific assignments may vary in order to achieve proper segregation of responsibilities: loan system and general ledger account reconciliation, resolving aged items in accounts, monitoring and clearing system rejects, performing limited variance analysis at the request of finance partners, initiating maintenance requests for general ledger accounts, posting of transactions to customer accounts, clearing items rejected from automated processes, performing maintenance to customer accounts, performing research and correcting problems, preparing and processing general ledger entries, monitoring ticklers and taking appropriate action, inputting and balancing batch work to the loan system, provide specialized processing support.
Required Qualifications:
* 1 year or more experience with Commercial credit servicing
* Loan IQ experience
* Experience with manage pipeline queues and meet established business metrics.
* Credit Center experience
* Extreme attention to detail in terms of research items such as letter of Credit, Interest and Fess, settlements and Loan documents
* Ability to multi-task, navigate technology easily, manage pipeline queues and meet established business metrics.
Skills:
* Attention to Detail
* Customer and Client Focus
* Data Collection and Entry
* Prioritization
* Written Communications
* Analytical Thinking
* Collaboration
* Oral Communications
* Recording/Organizing Information
* Issue Management
* Legal Structures and Legal Forms
* Policies, Procedures, and Guidelines Management
Minimum Education Requirement:
* High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
Credit Services Specialist 1
Columbus, OH
Shift: Monday, Tuesday, Wednesday, Friday: 10am - 7pm ET AND Thursday: 10am - 1pm ET and Saturday: 8am - 1pm ET As a Credit Service Specialist, you will have the opportunity to grow and advance your career within the Credit Administration Department. The Credit Service Team at Huntington provides a "Category of One" customer service experience by potentially cross training specialist on all non-real estate delinquent products. In this position you will assist customers through their financial difficulties by asking probing questions, listening, and offering solutions.
Duties and Responsibilities:
+ Contacts delinquent customers by telephone or mail to collect past due payments or to make alternative payment arrangements.
+ Establishes and maintains files relating to collection activities.
+ Uses basic skip tracing to locate delinquent customers.
+ Recommends action for management decisions in dealing with repossessions, bankruptcy, and/or foreclosure.
+ Arranges for appropriate bank and/or legal action based on account analysis and as directed by manager.
+ Performs other duties as assigned.
Basic Qualifications:
+ High school diploma, GED, or equivalent
+ 1 year of customer service experience
Preferred Qualifications:
+ Call Center experience
+ Must have a desire to educate and assist troubled customers
+ Must demonstrate the ability to effectively communicate over the phone in a professional and personable manner within time constraints
+ Ability to understand complex processes
+ Must be able to easily adapt to change and embrace continuous improvement
+ Must be goal-oriented and self-motivated
+ Must be comfortable using a computer and keyboard
+ Working knowledge of consumer and collection law
+ Knowledge of CACS, RMS and HOGAN systems helpful
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Remote
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.