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Processing specialist skills for your resume and career

Updated January 8, 2025
6 min read
Processing specialist example skills
Below we've compiled a list of the most critical processing specialist skills. We ranked the top skills for processing specialists based on the percentage of resumes they appeared on. For example, 20.2% of processing specialist resumes contained customer service as a skill. Continue reading to find out what skills a processing specialist needs to be successful in the workplace.

15 processing specialist skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how processing specialists use customer service:
  • Provided general customer service and Broker Dealer related information and problem resolution as needed to the clients and internal business partners.
  • Detected fraudulent money transfers and suspicious activity in order to mitigate company loss while providing customer service and resolving escalated calls.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how processing specialists use data entry:
  • Perform data entry skills by keying alpha/numeric information of remittance documents as indicated by the keying instructions a designated secure system.
  • Performed exceptional administrative and clerical duties including collection letter composition, data entry, tracking, file management and follow up.

3. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how processing specialists use quality standards:
  • Prioritized all work performed in lithography semiconductor manufacturing allowing for maximum through-put, while maintaining the highest quality standards.
  • Recognized for maintaining excellent quality standards, consistently exceeding department and team standards.

4. Process Improvement

Here's how processing specialists use process improvement:
  • Project Management, Client Service Delivery with aligning business needs with innovative technology, information/knowledge based solutions and business process improvements.
  • Provide regular feedback and case analysis to Operational and Support functions to ensure process continuity and continuous process improvement.

5. Patients

Here's how processing specialists use patients:
  • Prepared patients for physical therapy treatment by welcoming, comforting, providing and assisting patients into physical therapy apparel.
  • Communicate with insurance companies and patients regarding outstanding insurance claims.

6. Excellent Interpersonal

Here's how processing specialists use excellent interpersonal:
  • Provided excellent interpersonal communications between co-workers in Florida and Bangalore.
  • Develop trust and rapport with internal and external customers through excellent interpersonal, communications, and follow up skills.

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7. PowerPoint

Here's how processing specialists use powerpoint:
  • Developed PowerPoint presentations for all company training schools.
  • Created training guides for new processors for the SAP system using PowerPoint and MS Word.

8. Business Process

A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.

Here's how processing specialists use business process:
  • Managed team in the telecommunications B2B provisioning industry to identity business process redundancies, inefficiencies, and waste.
  • Attended seminars related to Business Process simplification * Conducted seminars to introduce and improve new and existing programs

9. OpEx

Here's how processing specialists use opex:
  • Execute daily operations of office machines, equipment, and software such as OPEX, Microsoft Outlook, MS Office products.
  • Operated OPEX machine, Open and Sorted Mail, Processed and encoded checks.

10. Excellent Organizational

Here's how processing specialists use excellent organizational:
  • Utilize excellent organizational skills and experience in a fast-paced multicultural environment.
  • Exhibited excellent organizational, interpersonal, and customer relation skills.

11. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how processing specialists use management system:
  • Assumed additional responsibilities of managing the Deviation Management System and final QA approval of all validation documentation.
  • Manage inventory management system ensuring accurate product count; valuable resource tool for co-workers

12. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how processing specialists use financial statements:
  • Prepare monthly financial statements, reports and records by collecting, analyzing and summarizing account information.
  • Provided advisory assistance in annual auditing of client financial statements and confirmation of account balances.

13. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how processing specialists use troubleshoot:
  • Maintained and troubleshoot product displays to ensure functionality and performance.
  • Provide documentation for all incidents reported and troubleshoot Network Connectivity.

14. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how processing specialists use hr:
  • Reduced expenses by partnering with HR functional areas to provide HR content information electronically.
  • Provided HR\Benefit contact for escalated processing issues and vendor questions.

15. Sigma

In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.

Here's how processing specialists use sigma:
  • Supported projects by using Six Sigma Methodology and presented results to Senior Management.
  • Documented quality processes and developed performance metrics by utilizing Six Sigma tools.
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List of processing specialist skills to add to your resume

Processing specialist skills

The most important skills for a processing specialist resume and required skills for a processing specialist to have include:

  • Customer Service
  • Data Entry
  • Quality Standards
  • Process Improvement
  • Patients
  • Excellent Interpersonal
  • PowerPoint
  • Business Process
  • OpEx
  • Excellent Organizational
  • Management System
  • Financial Statements
  • Troubleshoot
  • HR
  • Sigma
  • Training Materials
  • Payroll
  • Credit Card
  • SharePoint
  • ISO
  • ACH
  • Tax Returns
  • Client Database
  • Financial Institutions
  • Customer Accounts
  • Computer System
  • Customer Inquiries
  • General Ledger
  • External Clients
  • Level Agreements
  • QA
  • Regulatory Obligations
  • Collating
  • Medicaid
  • Telephone Calls
  • Commercial Banking
  • Outbound Calls
  • Escrow Accounts
  • Loan Applications
  • ATM
  • Subpoenas
  • Bank Secrecy Act
  • Inbound Calls
  • IRS
  • Financial Transactions
  • KPI

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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