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Processing supervisor skills for your resume and career

Updated January 8, 2025

7 min read

Below we've compiled a list of the most critical processing supervisor skills. We ranked the top skills for processing supervisors based on the percentage of resumes they appeared on. For example, 15.5% of processing supervisor resumes contained sterile processing as a skill. Continue reading to find out what skills a processing supervisor needs to be successful in the workplace.

15 processing supervisor skills for your resume and career

1. Sterile Processing

Here's how processing supervisors use sterile processing:

Instituted daily review of sterilization records and enhanced the sterile processing infection control report to incorporate greater metrics and controls.
Maintained continued education and proficiency in the field of Sterile Processing operations and equipment through education, literature and seminars.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how processing supervisors use customer service:

Developed and conducted stringent training programs focusing on technical aspects of passport administration, quality control, and customer service.
Key areas of responsibility include customer service, supervised data entry clerks, conducted evaluations, monthly meetings with management

3. Patients

Here's how processing supervisors use patients:

Enter insurance payments and PPO's according to EOB on patients accounts.
Cash processor duties are to enter all payments on patients accounts.

4. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how processing supervisors use quality standards:

Maintain performance standards at maximum productivity levels and quality standards to ensure timely and efficient operations.
Monitored quality control and tested products to ensure strict quality standards were consistently adhered to.

5. SPD

Here's how processing supervisors use spd:

Record Documentation for sterilization, decontamination, case carts and biological results from all sterilizer in SPD and OR.
Interfaced with Order Processing, Purchasing, Factory Support and Direct Ordering on WM & SPD issues.

6. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how processing supervisors use safety procedures:

Developed and implemented Lockout / Tag-Out safety procedures plant-wide.
Ensured that all staff followed established safety procedures.

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7. OSHA

Here's how processing supervisors use osha:

Ensured all Safety and OSHA regulations were followed and maintained related reported documentation.
Perform monthly safety inspections in the processing area to ensure that safety and work conditions fell within the OSHA parameters.

8. AAMI

Here's how processing supervisors use aami:

Use resources including OneSource and AAMI standards to ensure instruments are disinfected or sterilized according to manufacturer recommendations.
Evaluated quality and continuation of care in the central service, spa, and sterile core areas using AAMI ST79 standards.

9. Process Improvement

Here's how processing supervisors use process improvement:

Supported and implemented corporate process improvement initiatives
Monitored and analyzed the impact of competitive shopping processes on overall business based on increased margin and continuous process improvements.

10. Surgical Instruments

Here's how processing supervisors use surgical instruments:

Investigated and confirmed that surgical instruments required by Surgeons were processed and available for on-time surgeries.
Order hospital patient equipment, department/patient supplies and surgical instruments.

11. Excellent Interpersonal

Here's how processing supervisors use excellent interpersonal:

Experience with training and writing procedures for production personnel, and excellent Interpersonal and Communication skills.
EXPERIENCE Provide excellent interpersonal skills, maintaining a professional attitude while multitasking and working cases Assigned.

12. Corrective Action

Here's how processing supervisors use corrective action:

Attended and actively participated in Problem Solving Jacket efforts resulting in root cause analysis and implementation of corrective action plans.
Prepared and updated work schedules, analyzed production errors, and recommend/implemented corrective action for assigned shifts.

13. Direct Reports

Here's how processing supervisors use direct reports:

Created performance improvement plans to help direct reports improve individual production and accuracy rates.
Prepared and administered performance and development assessments for direct reports.

14. Lean Manufacturing

Here's how processing supervisors use lean manufacturing:

Managed inventory using AS/400, Navigator inventory management systems, and 5S lean manufacturing standards.
Created and updated processes and procedures to comply with ISO and Lean Manufacturing standards.

15. Product Quality

Product quality is the basic element of a business. It means to add features in a product or service in such a way that it meets the needs and wants of the customers. Enhancing the product quality also means improve the goods from any existing defects to ensure customer satisfaction.

Here's how processing supervisors use product quality:

Improved employee safety, product quality and operational productivity through implementation of formal training plans over the three-shift operation.
Evaluated manufacturing conditions and made adjustments when necessary to improve product quality.

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List of processing supervisor skills to add to your resume

The most important skills for a processing supervisor resume and required skills for a processing supervisor to have include:

Sterile Processing
Customer Service
Patients
Quality Standards
SPD
Safety Procedures
OSHA
AAMI
Process Improvement
Surgical Instruments
Excellent Interpersonal
Corrective Action
Direct Reports
Lean Manufacturing
Product Quality
Customer Satisfaction

PowerPoint
HR
Performance Evaluations
GMP
Sterilizers
Performance Reviews
Disciplinary Actions
Employee Development
Departmental Policies
Sigma
USDA
Inventory Control
Performance Management
Production Schedules
FDA
Performance Standards

R
QA
Autoclaves
Performance Appraisals
Sales Floor
Medicaid
Equipment Maintenance
Production Process
Kronos
Kaizen
Production Reports
Cleaning Validation
HACCP
Order Processing
Production Lines
KPI

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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