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Processor jobs in Durham, NC

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Mortgage Loan Specialist
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Order Processor
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Post Closer
Title Processor
Transactional Specialist
  • Specimen Processor

    Labcorp 4.5company rating

    Processor job in Richmond, VA

    LabCorp is seeking a dedicated and motivated individual to join their Specimen Processing and Accessioning team in Richmond, VA. The Specimen Accessioner will be responsible for performing clinical specimen accessioning, sample sorting and data entry in a fast-paced, high-throughput environment according to established standard operating procedures. Are you organized, accountable, and have always gone the extra mile to make sure things are done right? Imagine the impact those skills can have in ensuring the accuracy of millions of healthcare tests, every month. If you share our passion for strengthening physician care, please apply for the Specimen Accessioner position! The schedule for this position will be: Monday - Friday, 4pm - 12:30am with OT as business needs demand and rotating weekends. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here . Requirements High School Diploma or equivalent No relative experience required; 1-2 years preferred Previous medical or production experience is a plus Comfortable handling biological specimens Ability to accurately identify specimens Experience working in a team environment Strong data entry and organizational skills High level of attention to detail Proficient in MS Office Ability to lift up to 40lbs. Ability to pass a standardized color blind test Job Duties/Responsibilities: Prepare laboratory specimens for analysis and testing Unpack and route specimens to their respective staging areas Accurately identify and label specimens Pack and ship specimens to proper testing facilities Meet department activity and production goals Properly prepare and store excess specimen samples Data entry of patient information in an accurate and timely manner Resolve and document any problem specimens If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. A dditionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement .
    $30k-38k yearly est. 6h ago
  • Claims Processor -w2 only

    Ntech Workforce

    Processor job in Reston, VA

    Terms of Employment • W2 Contract, 5 Months • Candidates must reside in the Eastern or Central Time Zone. Work with a leading healthcare organization's Federal Employee Program (FEP) Claims Department to make a direct impact on their operations. Due to a recent platform upgrade and an expansion of services, the claims team is facing a significant inventory backlog. We are seeking multiple detail-oriented and adaptable Claims Processors to join this team and help them drive down the inventory and ensure timely processing. This is a vital role where your contributions will be immediately felt. The team prides itself on being collaborative and supportive, even in a remote setting. You will… • Process a high volume of HMO and PPO claims within the Facets system. • Adapt to daily shifting priorities, processing various claim types including Medicare claims, paper claims, and subscriber-submitted claims. • Utilize multiple applications daily to research and process claims, including Transaction Insight (TI Portal) for electronic claims and the Stored Information Retrieval (SIR) system for paper claims. • Search for member authorizations using the Guiding Care database. • Analyze claim data and interpret medical terminology from supporting documentation provided by clinical staff. • Use Microsoft Excel spreadsheets to receive and manage claim inventories. Required Qualifications • High School Diploma or GED • 1-3 years Claims processing, billing, or medical terminology experience. • Hands-on experience processing claims directly within the Facets platform (legacy or G6). • Demonstrated experience with the following systems: o TI Portal (Transaction Insight) o SIR (Stored Information Retrieval System) o HealthEdge Guiding Care o SharePoint • A strong understanding of medical terminology. • Proficiency with Microsoft Office, including Excel and Word. • Excellent analytical skills and the ability to multitask in a fast-paced environment.
    $28k-48k yearly est. 1d ago
  • Disability claims processor

    CC Pace Systems, Inc. 4.3company rating

    Processor job in Vienna, VA

    Job Description Hybrid: Pensacola, FL, Vienna, VA, or Winchester, VA - 3x a week starting in April 2026. Shared Services Advisor - Make a Meaningful Impact Join a dynamic team as a Shared Services Advisor where you'll provide essential guidance and support across various shared services functions. In this pivotal role, you'll optimize operations and serve as a trusted resource for employees navigating disability claims. Key Responsibilities: Employee Support & Communication: Serve as the first point of contact for employees after vendor approval of disability claims. Respond to incoming calls and make outbound calls to provide accurate information and compassionate guidance. Case Management: Skillfully manage and resolve employee-submitted cases, including those requiring complex information and detailed guidance, ensuring timely and satisfactory outcomes. Reporting & Data Validation: Create comprehensive reports and perform meticulous validations to ensure accuracy and compliance across all processes. System Updates: Review and update employment statuses in Oracle HCM to maintain accurate records and ensure data integrity. Vendor & Stakeholder Collaboration: Work closely with vendors, contractors, and advisors involved in processing disability payments to ensure seamless coordination and timely resolution of issues. What You'll Bring: Knowledge of shared services models and operational efficiency practices Strong problem-solving and process improvement skills Excellent communication and advisory abilities Understanding of compliance and regulatory standards Join this collaborative team where your contributions will directly impact employee experience and operational excellence. The client offers professional growth opportunities in a supportive environment where your expertise will be valued. CC Pace is an equal opportunity employer. The organization celebrates diversity and is committed to creating an inclusive environment for all employees. CC Pace does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace is committed to employing only candidates who are legally authorized to work in the United States. To comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout the hiring process. As part of standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.
    $63k-90k yearly est. 10d ago
  • Document Processor

    Vellum Mortgage Inc.

    Processor job in Fairfax, VA

    Job Description- Document Processor The Document Processor will work directly with the Post Closing team, managing all mail specifically related to the department. Responsibilities include scanning, sorting, auditing, and ensuring proper shipment of documents. This role requires excellent organizational skills, attention to detail, and strong communication abilities. It's a great opportunity to start your career in the mortgage industry, with support provided to help you learn, grow, and build a successful and fulfilling path in this field. Position Requirements Experience: (None) - Entry Level Position Compensation Range: $15- $21.63/ hr Work Condition: In-office Full-time Occasional Overtime Required Physical Requirement: Must be able to lift 20 lbs. boxes of paperwork. Ability to remain seated at a desk and operate a computer or other standard office equipment for most of the workday. Education: High School Diploma required Expectation: Strong analytical and problem-solving skills Ability to work independently Attention to detail Proactive Strong organizational skills. Excellent verbal and written communication skills. Ability to meet deadlines in a fast-paced environment. Responsibilities: Receive, log and ship out Collateral and Final Documents daily. Audit loan files for completeness and accuracy. Deliver loans to investors within the set delivery lock date. Daily reconciliation of investor exception reports. Clear all deficiencies within the investor lock period. Ensure suspense conditions are accurate. Maintain a daily log of outgoing suspense conditions from Investor. Update notes daily in the Loan Origination System based on Investor suspense reports. Reviews and obtains purchase advice for the accounting department. Contact team members, business partners, and clients to obtain any required documentation via phone calls and emails. Perform other related duties as requested.
    $15-21.6 hourly Auto-Apply 25d ago
  • Business Processor - Data Entry

    Amwins Group 4.8company rating

    Processor job in Charlotte, NC

    Amwins seeks adaptable, driven, and meticulous individuals to join our Client Service Team (CST) Business Engagement team as a Business Processor - Data Entry. This individual will be given the opportunity to gain experience and develop various skills that will assist the Amwins Operations, Technology, and Sales team with our Client Service processes. Reporting to the Business Engineer Sr. Manager, the Business Processor - Data Entry supports optimizing operational processes and achieving business objectives. Objectives Develop and implement strategies to enhance operational efficiency, aiming for a measurable percentage improvement in production output or cost reduction. Establish and monitor quality control procedures, ensuring adherence to industry standards and achieving a measurable decrease in defects or errors. Utilize statistical methods and data analysis tools to assess and improve process performance to achieve a specific percentage increase in overall efficiency. Lead initiatives for continuous process improvement, quantifying success through metrics such as reduced cycle time, increased throughput, or enhanced resource utilization. Investigate and resolve process deviations by conducting root cause analyses, targeting a measurable reduction in incidents or errors. Develop and update processes to support standard operating procedures (SOPs), focusing on measurable process reliability and consistency improvements. Responsibilities Conduct detailed analysis and evaluation of existing manufacturing processes, identifying areas for improvement and recommending appropriate solutions. Design and implement process optimization strategies to enhance efficiency, reduce cycle time, and improve product quality. Collaborate with engineering, production, and quality assurance teams to develop and implement a process that supports standard operating procedures (SOPs) and work instructions. Monitor and analyze process performance metrics, such as cycle time, yield, and scrap rate and develop strategies to meet or exceed targets. Identify and implement process control measures, including statistical process control (SPC) techniques, to ensure consistent quality and reduce process variation. Lead process validation activities, including protocol development, execution, and documentation, ensuring compliance with regulatory requirements. Participate in cross-functional teams to drive root cause analysis, corrective actions, and preventive measures. Stay up to date with the latest advancements in process engineering technologies, methodologies, and best practices. Our ideal candidate will have excellent written and verbal communication skills, be able to manage complexity, optimize work processes, coordinate across all parties to ensure change management timelines and expectations are on track, and liaison between groups for critical communication updates. Qualifications Bachelor's degree or a minimum of 3 years of Process Management experience Experience with creating documentation related to processes, including flow charts, swim lane diagrams, procedural and policy documents Strong MS Office skills, including Visio, Teams, Excel, Azure, and other Microsoft 365 tools preferred Strong presentation skills, organizational skills, prioritizing skills, and work independently Proven success in collaborating with cross-functional parties and all levels of management Flexible, people-oriented, and able to work in a team environment Candidates with superior analytical and critical thinking skills in any industry are encouraged to apply Demonstrate a comfort level/experience with verbal and written communication with various levels of internal stakeholders and external suppliers Ability to learn systematic processes quickly Operations or Lean/Six Sigma certification a plus Insurance Underwriting experience a plus
    $29k-34k yearly est. 60d+ ago
  • Intake Document Processor- LMS

    CSC 4.8company rating

    Processor job in Wilmington, NC

    Intake Document Processor-LMS Wilmington, DE Monday-Friday 9am-6pm Onsite If you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings are can be easily transferred to make a difference in CSC's professional business-to-business environment as a Document Processor. And there's the added bonus of not having to work nights, weekends, or holidays. These positions come with CSC's competitive benefits-paid time off, medical, dental, and 401(k) plans, just to name a few. Some of the things you'll be doing: Reviewing and preparing legal documents Completing data entry of customer information Taking documents and scanning them into internal data base Problem solving issues related to customers and documentation Provide excellent customer service to internal and external customers Electronic filing and retrieval of documents What technical skills, experience, and qualifications do you need? Ability to work in a fast-paced environment Attention to detail Lifting requirement of up to 25 lbs. Strong comprehension and critical thinking skills Superb organizational and time management skills Ability to navigate quickly across multiple systems Strong Computer skills Effective written and verbal communication skills Preferred Qualifications: Transactional or administrative experience (reviewing and evaluating documents) Business to Business Customer Service Experience Legal Compliance experience Proficiency with Microsoft Office #INDC
    $35k-41k yearly est. Auto-Apply 33d ago
  • Transactions Specialist I (Rotating 1st and 3rd)

    JPMC

    Processor job in Charlotte, NC

    Are you detail oriented and enjoy a production-based environment that offers career growth? As a Remittance Processor in Receivables Operations, you will be responsible for processing daily document transactions which can include some moderately complex tasks. Each function may have multiple tasks per transaction. These transactions require judgment and experience with limited direct supervision. While receiving clear instruction, you must maintain the highest level of production and accuracy daily. Job responsibilities: Prepare batches of work by extracting checks and remittances from envelopes Input data into the system while following standard operating procedures and customer specific instructions for processing Operate Imaging/Extraction Equipment (iTRAN, IBML, OPEX 7200, OPEX 150) while validating quality of images Verify negotiability of checks through customer specific instructions for processing Lift and move mail trays weighing up to 50 pounds Work in all areas/departments of production as needed and contributing to meeting team goals Make judgment calls regarding routine duties, but refer non-routine situations to a supervisor and/or manager Required qualifications, skills and capabilities: Detail-oriented Good oral and written communication skills Production environment, focus around meeting deadlines You will need basic computer skills and knowledge of Microsoft applications Alpha/Numeric data entry and typing skills - with excellent accuracy Must be a team player and maintain a positive attitude Physical requirements: Sitting - up to 95% of the time, Standing - up to 10% of the time, Lifting - up to 5% of the time and up to 50 pounds; Walking - up to 10% of the time Work Schedule: Monday - Friday / 7am - 3:30pm and will rotate to 3rd shift and work 11:30pm - 8am during the months of January, June, September, and October, and April will be 7pm - 7am Shift differential: 15% when working 3rd shift This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change. A Government Security Clearance may be required for this position. This includes, but is not limited to: Fingerprints Credit Check Employment History Tax Filing History (possibly) References (possibly) Proof of U.S. Legal Permanent Residence up to 3 year
    $44k-81k yearly est. Auto-Apply 60d+ ago
  • Data Entry Processor

    Metis 4.3company rating

    Processor job in Roanoke, VA

    Job Description Are you looking for a professional career in Roanoke with opportunities for growth? We are seeking Support Team Techs to join our Support Department! In this role, you will provide service and support to our claims department and our customers. Minimum Qualifications: Communication and organizational skills. Strong computer skills. Customer service focus. We offer a very competitive compensation and benefits package including individual dental, life insurance, short-term and long-term disability insurance at no cost, medical insurance with wellness incentives and a Health Savings Account with annual company contribution, generous vacation and sick time, eleven paid holidays, and 401(k) with 200% match up to 6% of salary.
    $27k-32k yearly est. 17d ago
  • Loan Processor

    The Perillo Group

    Processor job in Raleigh, NC

    We are seeking a motivated Loan Processor to join our team in the greater Raleigh area. As a Loan Processor, you will be responsible for reviewing and verifying loan applications, evaluating applicants' financial status, and communicating with clients to gather necessary information. The ideal candidate should have a strong attention to detail, excellent communication skills, and the ability to thrive in a fast-paced environment. Key Responsibilities: Review and verify loan applications for accuracy and completion Evaluate applicants' financial status and creditworthiness Communicate with clients to request additional information or clarification Ensure all loan applications are processed efficiently and in compliance with company policies Collaborate with underwriters, loan officers, and other team members to facilitate the loan approval process Qualifications: Previous experience as a Loan Processor or in a similar role Knowledge of loan processing procedures and regulations Strong analytical and mathematical skills Excellent communication and customer service skills Ability to prioritize tasks and meet deadlines If you are a detail-oriented individual with a passion for helping clients achieve their financial goals, we encourage you to apply for the Loan Processor position. Join our team and be part of a dynamic and supportive work environment. The pay listed for this role is $80k.
    $80k yearly 60d+ ago
  • Mortgage Loan Specialist

    City National Bank of Wv 4.9company rating

    Processor job in Winchester, VA

    EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Implements corporate policies and procedures designed to produce profitable first mortgage loans in the retail market served, in order to meet the strategic and financial goals of the Bank. Essential Functions Include: Establish loan production sales goals with the Mortgage Division Manager Actively sell, refer, deliver and promote mortgage loans Provide loan disclosure forms to applicants within regulatory guidelines Maintain a thorough knowledge of all mortgage loan programs offered and a working knowledge of competitive products and services Maintains a working knowledge of loan origination systems and procedures Serve as a liaison for ARM production for assigned Certified ARM Originators Position Requirements Include: College Degree Preferred Minimum of 3 years mortgage lending experience Must be compliant with Loan Officer Qualification Requirements of the SAFE Mortgage Licensing Act and Regulation Z. Compliance includes a review of the candidate's financial responsibility, character, and general fitness prior to placement in the role and within 30 days of employment compliance with NMLS registration and corresponding background check requirements. Position Standards: Submits thorough loan applications with all applicable disclosures Communicates documentation requirements to borrows Generates sufficient loan volume to meet goals. Minimum annual goal of $10 million in originations is required Critical Skills: Good sales techniques Strong attention to detail Good problem solving skills Excellent communication skills
    $77k-148k yearly est. Auto-Apply 60d+ ago
  • Bilingual Mortgage Loan Processor

    Movement Mortgage 4.4company rating

    Processor job in Virginia Beach, VA

    Join the company defining what it means to be an Impact Lender! Mortgages are what we do, but that doesn't define who we are. In 2008, Movement disrupted the industry with the innovative 6-7-1 mortgage process. In 2023, we pioneered again, helping launch Impact Lending - a new category of lending. Any mortgage lender that commits at least 10% of its profits to helping the neighborhoods it serves is an Impact Lender. At Movement, we are Impact Lenders. We give 40%-50% of our profits to making an impact in our communities. For us, purpose and people have always come before profit. So you want to be a Loan Processor II at Movement Mortgage? We think you've got great taste! What You Need To Know As a Loan Processor at Movement Mortgage, you'll work closely with the underwriter, borrower and sales team to efficiently bring together all the pieces to help families settle into their new homes faster. We pride ourselves by the way we go above and beyond to offer our clients impeccable customer service. Let's break it down: our ideal candidate is well organized, like crazy organized, isn't afraid to pick up the phone and ask for what you need, and is not a quitter! The processor is the backbone of our company and offers the best opportunity for corporate growth. The processing world is your oyster! What We Are Looking For 5-7 years of Mortgage processing experience Strong attention to detail Excellent written and verbal communication skills Highly adaptable team player Extremely organized Spanish speaking -fluent in both speaking and writing The expected salary range for this position is between: $53,600.00 - $72,900.00 The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. We also offer a benefits package that includes: Competitive pay Benefits Offered: Medical, Dental, Vision, Life, Disability, Critical Care, Hospitalization, HSA, FSA, DCFSA and QTE Retirement plan: 401(k) and Roth Paid Time Off: 16 days front loaded. Prorated based on the start date month 11.5 paid holidays per year Employee assistance program Excellent career growth opportunity Fun, team-focused working environment Employee driven community outreach program Relocation packages available The application window is anticipated to close on: December 30, 2025 We're definitely not your average mortgage company. When you're ready to grow your career AND your impact, we're ready for you. We're also one of the nation's top lenders and are redefining corporate culture. We work hard, we have fun, we invest in our people and we make a difference. Sound like a plan? Good. Learn more at *****************
    $53.6k-72.9k yearly Auto-Apply 29d ago
  • Commercial Loan Servicing Representative

    Wells Fargo Bank 4.6company rating

    Processor job in Charlotte, NC

    At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. It all begins with outstanding talent. It all begins with you. About this role: Wells Fargo is seeking a Commercial Loan Servicing Representative as part of the Commercial Banking Operations Division. Learn more about the career areas and lines of business at wellsfargojobs.com In this role, you will: Support internal and external customers with inquiries and complaints regarding loan servicing needs Monitor loan system and resolve customer issues, and process complex transactions online Perform moderately complex administrative, transactional, operational and customer support tasks Act as primary loan servicing contact that involve construction monitoring and disbursements Monitor collateral and preparing payoff letters, releasing collateral Audit loan systems of record for new loan setups, modifications and data input, and customer research and billing Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Good analytical/research/trouble-shooting skills with high attention to detail and accuracy Electronic Data Interchange (EDI) experience Sound organizational, multi-tasking, and prioritizing skills Ability to work effectively and collaboratively in a fast-paced, deadline-drive, team environment Excellent verbal, written, and interpersonal communications skills Basic Microsoft Office skills, including Word and Excel; Ability to quickly learn new systems Exposure to asset-based lending/factoring; Accounts Receivable and Accounts Payable processing Invoicing, purchase orders Job Expectations: Ability to work a hybrid schedule, at least 3 days a week working in office Ability to work additional hours based on business need Posting Location: 1525 West W T Harris Blvd, Charlotte, NC 28262 #CommercialBanking Posting End Date: 7 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $65k-114k yearly est. 2d ago
  • Mortgage Loan Processor

    Primelending 4.4company rating

    Processor job in Charlotte, NC

    Love Processing mortgage loan files? Come join our TOP PRODUCING team in RALEIGH, NC! If you are ready to align yourself with an established leader in the mortgage industry who can help you reach your true potential, look no further. Come home to PrimeLending! PrimeLending continues to grow by leaps and bounds: •Ranked #2 in Top 50 Best Companies to Work For by Mortgage Executive Magazine •Competitive Benefits and 401K match •Fantastic "One Team-One Purpose" Culture and Core Values •Ranked Top 6 Mortgage Lender in the Nation for Purchase business 3 years in a row as listed by Marketrac, 2012, 2013 & 2014 •Hilltop Holdings (NYSE: HTH) -Our parent company was recently ranked No. 18 on Forbes' annual ranking of the 100 largest publicly-traded banks and thrifts. What is unique for our Loan Processors? •Dedicated Underwriting Team and Closing Team working closely and directly with Processing, maintaining best in class service and expertise •Loan Setup Coordinators to open each file that is sent to processing and Closing Coordinators who will facilitate submissions to our closing department •The chance to work in a fast paced environment and to help motivated borrowers who are looking to close quickly with superior customer service from application to funding Job Description Our Processors evaluate all information supplied on the mortgage loan application, verify the validity of the information, and assemble a completely documented file to Underwriting and Closing. Processors are the primary liaison between the Branch, loan officer, loan officer assistant, realtors, builders and the customer(s). •Maintains knowledge of all policies and modifications to the guidelines and standards of the company, federal housing programs, investors, and private mortgage insurers. •Maintains and updates loan application information within loan origination software and other applications. •As applicable, orders appraisals, title, survey, verifications, and any other items required for loan approval; conducts regular follow-ups with outside sources regarding outstanding documents. •Verifies the data collected, analyzes, and decides whether it meets guidelines or if other documentation is needed; documents communication through the conversation log; ensures loan application is in compliance with underwriting, investor, RESPA, and HMDA guidelines. •Calculates income, reviews assets and liabilities. •Reviews all disclosures for completeness and compliance. •Completes final evaluation and analysis of completed application packages and submits eligible files specifying any applicable conditions. •Monitors rate lock information for data integrity and expiration dates; communicates discrepancies to the Loan Officer. •May maintain accurate pipeline to ensure proper projections, closings, and regulatory compliance with Company, Federal, and State standards. •May prepare, when applicable, "Declination Letters." Ensures accurate disclosure of the reason(s) for the adverse action as soon as it is determined that applicants do not qualify. •May schedule closing appointments with respective parties (i.e. title companies, closing attorneys, corporate closing department and customers etc.) Meets customer service standards as outlined by management. •May facilitate training of junior or newly hired processors regarding specific Prime operations including file flow, loan origination software, and other applications. •Updates loan officer, loan officer assistant, realtors, builders and customers on loan status. •Maintains communication with customers throughout the loan process, assisting them with any questions and notifying them of any additional requirements. •Maintains a professional image and adheres to standards consistent with company policies and procedures. •Other duties as assigned. Qualifications •High school diploma or equivalent. •3+ years of Mortgage Processing experience •Interacts with regional & corporate departments, as well as realtors, sales agents, builders, appraisers, etc. •Demonstrated judgment and decision making ability. Excellent and effective presentation and communication skills, both verbal and written. •Ability to quickly assess and process large amounts of data and use of appropriate AU software technology.
    $34k-46k yearly est. 3h ago
  • Lead Loan Servicing Representative

    W.F. Young 3.5company rating

    Processor job in Charlotte, NC

    About this role: Wells Fargo is seeking a Lead Loan Servicing Representative within the Cards, Merchant Services, and Personal Loans (CMSPL) group, part of our Consumer Lending. In this role, you will: Provide application support, documentation, and service to assist with the origination of a high credit limit card products in CMSPL. Provide responsive and empathetic support to high value customers/affluent customers, ensuring a positive experience throughout the application process. Provide feedback and present ideas for improving or implementing processes and tools within Loan Servicing functional area. Perform complex loan origination related servicing activities that require planning, evaluation, and interpretation. Provide subject matter expertise to functional area on wide range of loan servicing activities Interact and communicate with internal partners (ie WIM, product, branch network, etc), and all levels of management, staff, and cross-business units. Provide training to less experienced individuals as team expands. Required Qualifications: 6+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience working with High Value customers and core understanding of relationship management Proven results of best-in-class customer experience Extensive knowledge and experience with Credit Card products Excellent communication and interpersonal skills Experience handling complex or time sensitive inquiries, resolving issues, and processing requests related to loan servicing with accuracy and professionalism. Proven ability to communicate clearly with clients, internal teams, and third-party vendors to ensure transparency and resolution. Ability to partner and collaborate with underwriting, compliance, and risk teams to ensure seamless servicing and issue escalation. Adhere to internal policies and external regulations, identifying and reporting potential risks. Working knowledge of loan products, terms, and servicing systems to support client needs. Ability to adjust to changing priorities, regulatory updates, and client needs with flexibility and resilience. Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $25.48 - $41.83 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 10 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $59k-97k yearly est. Auto-Apply 1d ago
  • Commercial Loan Processor- Raleigh

    First Bank 4.6company rating

    Processor job in Raleigh, NC

    The position of Commercial Loan Processor is responsible for soliciting, negotiating, underwriting and coordinating the closing of routine commercial, residential, equipment, SBA, commercial building and business loans in compliance with the Bank's lending policies and procedures; develops business checking and deposit relationships with customers; and promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. The position of Loan Processor assists in attaining established Bank, region and branch goals through active participation in sales management and officer call programs. ESSENTIAL FUNCTIONS: Engages in business development activities and solicitation of new business; actively involved in instilling and maintaining a positive sales environment through education of the Bank's products and services. Interviews prospective applicants and requests specified information related to loan or credit application; corresponds or re-interviews applicants to resolve questions regarding application information. Performs prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends. Gathers and analyzes all information necessary to present a financing request to senior management or Loan Committee for approval; meets with existing or potential customers; visiting sites of loans; negotiates loan terms and conditions; approves loans within established lending limits or refers and recommends acceptance to the Branch Manager. Assist Branch Manager in processing of approved loans; ensures loans are processed according to agreement, customer needs and conform to Bank lending policies; obtains sufficient information and/or documentation from customers; solves problems relative to processing and servicing of loans within his or her portfolio; approves loan disbursements in accordance with agreements; performs loan collection activities. Ensures that credit inquires and UCC filings are researched to determine credit worthiness and appropriate collateral positioning are achieved. Ensures that certification or deletion of collateral is made by the appropriate personnel. Negotiates, underwrites and processes renewals of credit facilities. Approves loan payments, draws from lines of credit, and fund transfers within specified limits. Authorizes commitment, engagement, auction and decline letters with Branch Managers approval. Reinforces the application of superior customer service through his or her own example along with appropriate follow through with involved customers and employees. Consistently applies good decision making techniques pertaining to inquiries, approvals, requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development. Verifies funds with mortgage companies and contractors. Develops and maintains knowledge of financial industry, economy, market conditions, rates, vendors and competition. Represents the Bank in various community, civic, and community reinvestment functions to further enhance the Bank's image and develop additional business; assists the Bank in establishing and maintaining market position in the financing arena. Provides deposit and loan account ratings. Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated. Updates and corresponds with legal counsel and collectors on workouts, bankruptcies, and charge-offs to ensure all possible precautionary actions or measures are taken. Operates computer terminal or personal computer to obtain and process data. Issues Money Orders, Travelers Checks and Savings Bonds. Answers telephones, answers questions and directs callers to proper Bank personnel. Follow up on loan file documentation deficiencies and monitor wait list. Completes annual compliance courses. Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. Adheres to all levels of our Service Excellence standards. Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. Bachelor's degree in business, finance, or related field or equivalent work experience Work related experience could consist of reception or secretarial duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures. Excellent organizational and time management skills - ability to work with minimal supervision. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $34k-43k yearly est. Auto-Apply 60d+ ago
  • Online Order Processor - Wolfpack Outfitters

    Nc State Campus Enterprises

    Processor job in Raleigh, NC

    Campus Enterprises Mission: Campus Enterprises is NC State University's division of retail and hospitality organizations - NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value, and enrichment of the student experience in support of academic success. Purpose: Provide vital support to Campus Enterprises by providing an excellent experience for all guests shopping at Wolfpack Outfitters. Pay Rate: Students will start at Tier 2 at $12 per hour. Eligible students will receive longevity raises based on years of service within Campus Enterprises. Location: Wolfpack Outfitters in Talley Student Union Work Schedule: Monday-Friday 9 am-6 pm - Weekends are needed, January 10th &11th (move-In Weekend) is included. This position starts on January 8th or 10th and goes until the end of January. Federal Work-Study Eligible Essential functions and responsibilities include, but are not limited to: Pulling online orders Online order processing Customer service with Course Ready students Other duties as assigned. Essential Qualifications Current NC State University student with a flexible schedule Ability to communicate effectively with supervisors, peers, and customers Ability to provide exemplary customer service to every guest Ability to accurately handle a high volume of transactions quickly Attention to detail & organizational skills Computer knowledge Punctual Learn, Grow, and Earn More: Gain experience, grow your skills, and get promoted Earn annual raises Connect with other students beyond the classroom Stand out to future employers Build strong relationships with supervisors who can serve as references Campus Enterprises at NC State University Hiring Standards NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact ************ to speak with a representative of the Office of Equal Opportunity. NC State uses E-Verify to confirm employment eligibility of all newly hired employees. Visit the E-Verify website to learn more about E-Verify, including your rights and responsibilities.
    $12 hourly Auto-Apply 13d ago
  • Consumer Loan Processor

    Farm Credit Services of America 4.7company rating

    Processor job in Greenville, NC

    Are you passionate about supporting agriculture and rural communities? Do you thrive in a relationship-driven environment where your analytical skills and customer service make a real impact? If so, we want to hear from , you! As a Consumer Loan Processor at AgCarolina Farm Credit, you'll play a key role in processing consumer home and lot loans and other disclosures subject to TRID. This job requires an ability to process consumer loan requests timely and accurately while observing all related Federal, State, and FCA regulatory rules and regulations. You should enjoy the challenge of a fast-paced, team-oriented work environment where you maintain excellent attention to detail and customer service skills. You'll be part of a culture that values mentorship, candid conversations, and timely decision-making-all in service of agriculture and rural communities. What You'll Do: Prepare various loans documents in accordance with approved credit package, ensuring terms, rates, conditions, collateral, descriptions, and other related information is accurately conveyed to the borrowing entities Prepare and submit attorney instruction letters, ensuring the attorney provides accurate and timely services for loan closings Work closely with the Loan Officer, Financial Specialists, Servicing Specialists, and 3rd party attorney/closing agents to ensure an accurate and timely loan closing is completed. Process and verify that all intended collateral lien positions are perfected Ensure scanning and filing of pertinent loan documents, forms, and checklists are completed timely to result in a properly set up loan file in accordance with ACA policy and procedure Prepare appropriate loan funding, which may include check(s) and/or wires. Ensure funding is in accordance with ACA internal control policy and procedure Timely and accurately book loan transactions to the system, ensuring both cash and non-cash processing is completed Ensure accuracy between the approved credit package, documents, and final system data entry. Complete initial post-closing loan verification and document quality review to ensure complete and accurate financial reporting Assist when needed with incoming phone calls and branch visitors. Focus on building strong relationships in order to return maximum value Adhere to the ACA's internal controls and compliance policy and procedures as it relates to all actions performed Efficiently supports and prioritizes high quality loan servicing and accounting from application through loan satisfaction/release What We Value: At AgCarolina, we believe in: Customer Focus - Building strong relationships through responsiveness and professionalism Collaboration - Working closely with your team and other departments to deliver exceptional service Excellence - Bringing precision, organization, and integrity to everything you do Growth - Enjoying opportunities for development, innovation, and meaningful contribution What We're Looking For: Education and/or experience equivalent to a Associate's degree in business, finance, accounting, or agricultural economics 2 years of relevant experience, preferred Strong interpersonal, customer service, organization, and problem-solving skills Self-starter with strong analytical, judgement, and communication (oral and written) skills Capability to handle high stress situations in both a business and professional manner Computer experience with intermediate skills in Windows, Microsoft Word, Microsoft Excel, and PowerPoint Quick learner, strong problem solver, and adaptable Work independently under general supervision Foster and promote a team atmosphere Why Join Us? If you're looking for: Competitive pay, including eligibility for incentive pay Comprehensive benefits (medical, dental, life, LTD, and others) Company-matched 401(k) (100% match of the first 6% you defer) Commitment to training and professional development Meaningful work that allows you to make a difference in agricultural and rural communities Opportunities for work-life balance A great work environment with colleagues who share a commitment to our core values AgCarolina Individual Competencies: Communicates Effectively Action-Oriented Makes Good Decisions Collaborates Focuses on Our Members Welcomes Everyone and Treats Them Fairly Leadership Internal candidates must have at least 1 year of Farm Credit experience, a Fully Successful rating or higher on their most recent performance review and have been in their current role for at least 1 year before applying. Interview Process: Applications received within the first 2 weeks of posting date will receive priority consideration. The position will remain open, however, until the vacancy is filled. Phone Screen with AgCarolina HR Representative In-person interview Equal Opportunity Employer/including Disabled/Veterans. AgCarolina is unable to sponsor employment visas at this time.
    $30k-41k yearly est. Auto-Apply 60d+ ago
  • Associate Mortgage Loan Specialist

    State Employees' Credit Union 3.8company rating

    Processor job in Durham, NC

    If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose Entry level real estate lending position with focus on development and training. The Associate Mortgage Loan Specialist position is responsible for obtaining the required knowledge and experience needed to guide current and prospective members through the real estate loan application process. Duties • Receive and assist in the completion of real estate loan applications, while serving as the primary point of contact for applicants during the origination process. • Assess, underwrite, and make recommendations for decision on loan applications considering applicant(s) credit worthiness, ability to repay, collateral valuation, and organizational risk. Communicate approval or denial decisions to members in a clear and professional manner. • Evaluate and verify income documentation, including personal and business tax returns, to make informed approval or denial decisions. • Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications and obtaining required documentation to facilitate initial loan approval with assistance when needed. • Seek guidance for complex lending situations and approval authority from an MLS or above. • Proactively stay updated on market trends, interest rates, and changes in lending policies and regulations to provide members with accurate and timely information. • Assist membership with servicing of existing mortgage and home equity loans. • Follow up with prequalified applicants and on other leads in a timely and effective manner. • Price and disclose loan applications by determining the interest rates and fees associated with a loan, based on factors such as borrower's creditworthiness, loan amount, term and market conditions. • Successful completion of Consumer Lending Program courses and subsequent exam is required. After completion and proficiency shown, granted initial lending limits (Tier 1) with SVP recommendation. • Coordinate member engagement with the Real Estate Lending Processing Center within Loan Administration. • Maintain a comprehensive knowledge of all real estate lending products, policies, procedures, and regulatory compliance. • Educate members on available services and make referrals for other Credit Union products and services based on their needs. • Ensure well documented, easy to review loan application history notes within the Loan Origination System. • Work with Lending Contact Center to provide assistance with mortgage lending calls when needed. • Support branch employees with all real estate related needs and ensuring employees have the information needed to be comfortable referring all potential applicants to discuss mortgage lending opportunities. • Work various contact and follow-up reports to cultivate member engagement throughout the home buying process and make SECU their lender of choice. • Assist as needed with community engagement by meeting with realtors and other third parties as well as attending community events to build and maintain mortgage loan volume. Consumer unsecured lending as assigned. • Answer phone and perform other clerical duties as needed. • Complete additional tasks as assigned by management. • Participate in additional training and continuing education to enhance knowledge of mortgage originations. Requirements • Must have high school diploma or GED equivalent. o Preferred - bachelor's degree, or CCUE Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP). • Attend Excel and Elevate - New Employee Training (E&E). • Real Estate Lending Program (RELP) completed within 6 months. o The following 10 Core Modules will be completed after E&E and subsequent training sessions: Checking Accounts Member Eligibility Money Market Share Accounts SECU Policies Overview Share Accounts Lending Overview NCUA Coverage Cooperative Principles Online Services We Are SECU! o Additional Modules Required: SECU's Member-Facing Websites Branch Security Measures Account Titling & Designations Funds Transfer Member Identification Check Acceptance MARGO Platform Account and Profile Maintenance Advances Safe Deposit Boxes • Previous SECU and/or lending experience preferred. • Minimum tier one lending limits assigned at this level. • Completion of all requirements of the Associate MSO position preferred, but at a minimum must learn the following quick actionable items: o Notaries o Safe deposit box entrance o Opening and closing of the branch o Front desk duties o Other dual control assistance as needed. o Approving Wires and Cashier's Checks • Must possess the highest level of integrity and objectivity. • Must possess excellent communication skills, both verbal and written. • Must be able to communicate with SECU personnel, VPs, SVPs, attorneys, members, appraisers, realtors, etc. • Must have strong networking and relationship development skills. • Meets compliance and regulatory standards. • Makes lending decisions consistent with SECU loan policies. • Has or is eligible to be registered as an active MLO with the NMLS. • Must be organized and meticulous. • Must be willing to engage in ongoing training and professional development. • Must have basic computer skills with an ability to learn more complex software for processing of applications and completing loan servicing. • Has completed all required quarterly training courses & other training assigned by management. • Consistently demonstrates SECU's Core Values. • Recommendation of VP/SVP for advancement to this level. • Must be able to speak and write English fluently. • Must understand and be dedicated to the Credit Union philosophy and work ethic. • Must adhere to the work schedule and attendance policies established by the Credit Union. • Must complete the Credit Union's Core Module Program within 12 months of hire date as a condition of employment. Job Environment • Office setting with physical proximity to other employees and members. • Some background noise from other employees, copy machine, and telephone. • Some local travel may be required. Physical Demands • Must be able to comprehend and carry out job requirements. • Job requires a substantial amount of sitting. • Use hands and fingers to press keys on a computer keyboard to enter or retrieve information. • Use hands and fingers to press telephone keypad and lift telephone receiver. • Answer and operate a telephone. • Lift up to 10-15 lbs. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
    $41k-49k yearly est. Auto-Apply 60d+ ago
  • Real Estate Title Processor

    RL Title and Escrow, Inc.

    Processor job in Falls Church, VA

    Job Description We are looking for an experienced title processor to join our close-knit team of title professionals. The successful candidate will have extensive experience in real estate closings and settlement processing, and a well-rounded skill set that includes customer service, analysis, and detailed research. We provide the training, the team, and the opportunity to take your career to the next level. If this sounds like a job you'll love, apply now! Must be able to work at the office in Falls Church, Virginia. Compensation: $65,500 - $120,000 yearly Responsibilities: Research and verify the accuracy of documentation such as property title records, property ownership, public records, deeds, leases, surveys, contracts, and agreements needed to produce a clear title Assure all closing instructions are followed as per the closing package, and confirm with loan officer, mortgage loan processor, and underwriter to be sure all underwriting commitments have been satisfied Communicate with pre-processor to be sure all items are complete, paralegal or settlement processor to ensure all settlement figures are correct, and with post-closing agent to ensure the transaction is recorded and any outstanding issues are resolved Submit pertinent title and loan documents into software programs to record transactions and track applicant's progress Work with title examiner and underwriter to prepare title insurance policy and binders and title commitments, and with loan closer to prepare HUD-1 real estate settlement statements Qualifications: College is an asset but not required; high school diploma or equivalent is a requirement Proficient computer skills with numerous programs including MS Office is vital A notary public certification is not imperative, but is a bonus Superb research, communications, customer service, and analysis skills are desired Years of experience (3-5) working as a settlement processor with processing and closing experience Advanced knowledge of Qualia About Company RL Title and Escrow, Inc. is an independently owned and operated title company committed to providing the highest level of customer service, and we are very excited to bring you the very best in Title Insurance and Settlement Services. We are committed to providing superior value to clients while maintaining integrity, honesty, and incomparable customer service.
    $34k-51k yearly est. 29d ago
  • Mortgage Loan Specialist

    Burke & Herbert Bank & Trust 4.4company rating

    Processor job in Christiansburg, VA

    Initiates the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Identifies and attracts new clients by networking with real estate agents, financial advisors, and past clients to generate referrals. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Establish and maintain a network of business relationships, consisting of real estate professionals, builders, etc. Meet with potential borrowers regarding their mortgage needs. Present bank's mortgage products and services that meet borrower's financial goals. Complete the borrower's application and analyze the borrowers financial and credit data. Lock rate per company and regulatory guidelines. Prepare or request all applicable loan documentation from the appropriate party or department. Work with Centralized Processing Department to ensure attorney and appraisal work is ordered and all documentation is handled professionally and efficiently. Maintain communication with the borrower regarding the loan status. Maintain thorough knowledge of lending programs, policies, procedures, and regulatory requirements. Service all in-house and secondary market loans in your portfolio. (all requests including, escrows, payments, payoffs, etc.) Interact with clients and internal partners daily to answer questions, solve problems, and deliver the highest-level of customer service. Assist clients with monthly billing and collections cycle. Monitor the status of delinquent payments and follow-up with clients on an ongoing basis, while also working with Debt Management on Collections. Work directly with other departments to resolve any issues or concerns with any customer in your portfolio. Other Duties Look for referral opportunities within the company (insurance, deposits, etc.). Other duties as assigned. Skills/Abilities Requires strong networking and interpersonal skills. Financial/quantitative skills. Attention to detail. Strong computer skills including Excel. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Local travel is required for this position. Education and Experience Must be registered with NMLS Federal Registry. Minimum of two years residential mortgage lending experience. A four-year college degree is preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status
    $33k-40k yearly est. Auto-Apply 25d ago

Learn more about processor jobs

How much does a processor earn in Durham, NC?

The average processor in Durham, NC earns between $19,000 and $37,000 annually. This compares to the national average processor range of $24,000 to $41,000.

Average processor salary in Durham, NC

$27,000
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