Processor jobs in Richmond, VA

Job Description ROLE PURPOSE The Consumer Loan Servicing Specialist is responsible for assisting members with loan questions, Payment Protection, GAP, CPI, Warranties, vehicle titles, credit bureau disputes, account research, adjustments and corrections, member requests under SCRA and other centralized loan servicing requests as assigned. ESSENTIAL POSITION FUNCTIONS Monitors collateral with DealerTrack to ensure that the credit union's lien position has been perfected. Provides payoff statements and processes payments, payoffs and returned payments. Scans, files and records receipt of collateral documentation. Processes release of collateral for paid loans. Reconstructs, corrects, and modifies loans as needed. Disburses loan proceeds for electronically signed and/or out of state loans. Calculates loan terms, rate, amount financed and payment amount with all eligible insurance coverage(s). Monitors and administers the collateral protection insurance program (CPI) on loans missing proper proof of insurance coverage as well as adjustments, refunds and waivers. File and monitor claims for GAP protection for members as needed. Works with members and their insurance companies in the event collateral is determined to be a total loss. Confirm insurance settlements are properly valued. Processes all credit bureau disputes and makes changes to the E-Oscar system as necessary. Follows procedures for closed account maintenance. Maintains in-depth knowledge of loan and ancillary products and related processes. Maintains knowledge of in and out of state title process for autos, boats, and recreational vehicles. Maintains a strong understanding of the necessity and purpose of each loan document for all loan types and the ability to answer member questions regarding each document. Comply with all state and federal regulations, credit union policies, procedures, and guidelines to protect the credit union, its members and their assets. Actively participates in all branch and staff meetings to maintain awareness of organizational issues, promotional campaigns, stays current on policies, procedures, compliance and makes suggestions for improvement. Works to increase knowledge, technical skills and professional development through available internal and external sources. Works as a member of the Argent Credit Union team to ensure achievement of the credit union's mission and goals. Maintains a professional work environment and businesslike appearance. Perform additional duties and responsibilities as deemed appropriate.

Kinsale Insurance is an Excess & Surplus lines insurer specializing in hard-to-place, small to medium sized commercial accounts. Kinsale is eligible in all states and writes a variety of Property, Casualty and Specialty lines. Given the experience of our staff and our control over the underwriting and claims processes, Kinsale offers unmatched underwriting flexibility to brokers placing difficult E&S accounts. Kinsale will consider offering terms on a wide range of risks including accounts with new or high hazard operations and businesses that have a poor loss history or that are located in high risk venues. Kinsale Insurance is looking for a full time Claims Examiner to join our growing company and Claims team to work onsite in our new office building in Richmond, VA. Responsibilities: Responsible for handling a wide variety of Casualty claims under the direction of a Claims Supervisor Conducts, coordinates, and directs investigation for all aspects of the claims process Determines liability, evaluates exposure, and negotiates claims to resolution Investigates and analyzes coverage; makes coverage determinations; drafts coverage correspondence; effectively communicates coverage determinations to policyholders and other stakeholders Maintains accurate documentation and information in claim file Manages litigated claims filed against insureds; appoints, directs, and manages defense counsel Proactively drives litigation toward resolution Participates in and attends mediations and/or trials to facilitate fair resolutions of claims Qualifications: A minimum of 2 years of experience handling commercial general liability claims involving bodily injury and property damage Superior written and oral communication skills Strong analytical and problem-solving skills Strong organization and time management skills Ability to work in a collaborative environment Ability to multi-task Strong negotiation skills Proficiency in assigning and directing investigations Experience handling claims in litigation Ability to analyze medical records, contracts including risk transfer provisions, property damage estimates, and litigation documentation to determine applicability to claim resolution Exhibit skills in Microsoft Office products (Word, Outlook, Excel, Power Point) Education and Certifications: Four-year college degree is required Adjuster licenses or other industry designations are desired but not required At Kinsale we offer the following great benefits: Competitive salary with performance-based bonus opportunities Single and Family Health, Dental and Vision Insurance plans with HSA funds contributed Short-Term and Long-Term disability Life Insurance Matching 401(k) Generous Paid Time Off and Holidays Education dollars for training and certifications Kinsale values strong financial responsibility. A credit check will be conducted as a part of the selection process for roles that require sound judgement, trustworthiness, or access to sensitive information.

Job Description: We are seeking a highly motivated Entry-Level Claims Examiner to join our team. This role involves evaluating complex coverage scenarios, conducting thorough investigations, and overseeing the resolution of claims in a timely and cost-effective manner. The ideal candidate will be responsible for investigating, evaluating, and settling commercial casualty claims. Strong letter writing skills and an interest in handling other lines of business are essential. Responsibilities: * Review and analyze coverage, liability and damages * Write both coverage and liability position letters * Conduct interviews with claimants, witnesses, and other parties involved in the claim. * Hire and manage outside vendors such as independent adjusters, defense counsel and other experts as needed * Prepare detailed claim reports as needed for upper management * Negotiate settlements with claimants and attorneys * Maintain accurate notes, records and files Qualifications: * Candidates must possess a Bachelor's degree * 0-2 years of experience handling professional liability, management liability, and/or allied healthcare claims * Excellent analytical, organizational, and negotiation skills * Strong verbal and written communication abilities Benefits Overview * Medical, Dental, and Vision insurance plans. FSA/HSA plans available. * Basic Life/AD&D/Short Term/Long Term Disability coverage. * 401(k) - Company match of up to 6% * Flexible PTO plan, 11 paid company-wide holidays, plus your birthday off. * Recognized as a Top Workplace by Richmond Times-Dispatch Equal Employment Opportunity (EEO) Richmond National is an equal employment opportunity employer, the Company's employment decisions and practices are not and will not be unlawfully influenced or affected by race, color, creed, age, religion, national origin, sex, disability, genetic information, veteran status, uniformed services, sexual orientation (including transgender status, gender identity or expression), gender, traits historically associated with race, such as hairstyle, pregnancy, childbirth, or related medical conditions or on any other characteristic protected by applicable federal, state, or local law. This policy of equal employment opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, and all other terms and conditions of employment.

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of low complexity and low exposure claims and provide support to other team members as directed. This position will work closely with their manager to train and develop fundamental claims handling skills. Job Responsibilities * Confirms coverage of claims by reviewing policies and documents submitted in support of claims. * Conducts, coordinates and directs investigation into loss facts and extent of damages. * Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure. * Strong emphasis on customer service to both internal and external customers is a major focus for the ACE as this role will handle small commercial claims that require excellent customer service to insureds and agents. * Set reserves within authority (up to $25,000) and resolve claims within a prompt timeframe avoiding expense relating to independent adjusting. Required Qualifications * This role will is responsible for Equine claims; equine knowledge or hands-on experience working with horses is strongly preferred. * Must have or be eligible to receive claims adjuster license. * Successful completion of basic insurance courses or achievement of industry designations. * Ability to be trained in insurance adjusting up to two years of claims experience. * 2-4 years of experience in general liability, construction defect, or related liability lines preferred. * Bachelor's degree preferred * Excellent written and oral communication skills. * Strong organizational and time management skills. #LI-Hybrid US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. * We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. * All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. * We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: * All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. * All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge SWIFT technologist is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the role include ensuring that SWIFT provided software is installed, configured, and supported to meet functional, non-functional, and compliance requirements. Requires knowledge for different services provided by the SWIFT network. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Richmond, VA/Kennesaw, GA is $100k - $115k/year & benefits (see below). The Role Responsibilities: Business Products & Strategy Financials & Resource Management - financial data and the impact that their role has within a team. Planning, Execution & Process - Facilitates team planning ceremonies against backlog/prioritized work. Manages risk/dependencies/impediments for one team. Ability to answer teams Agile/waterfall framework questions. Test Engineering - testing practices but has not been involved in hands on testing. DevOps & Release Automation - Basic knowledge of automation and continuous delivery practices. Ability to participate in their role and utilize necessary tools with minimal guidance. Application & Data Architecture - Possesses an understanding of architecture. Participates in or supports delivery of architecture designs and implementations. Data Management - Has knowledge of data management practices and technologies but has not been hands on with the development of a data system. Experience Design - Has a basic understanding of experience design principles and familiar with the brand and accessibility guidelines. Promotes Collaboration - Collaborates with own team and across teams. Asks questions to obtain views from others. Influence Decisions - Presents their own point of view with a clear rationale, facts and figures. Clearly displays how their proposed solution or course of action is superior to other options by using facts/evidence to support it. Achieves Sustainable Results - Tracks the effectiveness of solutions through KPI's. Incorporates technical and financial factors when comparing different approaches to solutions. Contribute to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause. Document and communicate required information for deployment, maintenance, support, and business functionality. Requirements: 5-10+ years in Technology industry. 3-5 years hands-on experience in installing patches, maintaining, troubleshoot and testing SWIFT products: SWIFT Alliance Gateway, SWIFT Alliance Access, SWIFT Web Platform, SWIFT Net Link. Able to demonstrate a knowledge of all SWIFT messaging formats. Demonstrated experience in SWIFT protocols. Strong communication skills - written, verbal, visual presentations, and effective listening skills. Ability and desire to think creatively to deliver business results both independently and as part of a team. Agile Delivery - 1+ years of experience with Agile project delivery. Risk/Regulatory/Compliance - 3+ year experience managing completion of application related documentation to meet risk, regulatory and compliance requirements. Infrastructure - Experience with infrastructure upgrade/replacement projects a plus. Industry Formats - Knowledge of ISO20022 Payment Format a plus. Emerging Payments - Knowledge of US RTP, SEPA Instant, Fed Now or relevant Realtime payment processing formats a plus. Experience in Alliance Messaging Hub a plus. Good understanding of the SDLC lifecycle. Experience with SWIFT Hardware Security Modules. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Candidate Application Notice

Process Control Engineer - West Point, VA The opportunity: The Process Control Engineer position: provides technological and engineering expertise for the implementation of new process control technology and equipment; evaluates and resolves problems with existing process control systems utilizing vendor and/or mill maintenance support when necessary; designs and programs changes to the existing process control systems as needed. This position ensures the control systems are properly deployed to provide the greatest return on investment regarding production, costs, quality as well as safe and environmentally sound operations. The Process Control Engineer reports to the E&I Maintenance Superintendent. How you will impact WestRock: * Utilizes modern process control theory to design and configure systems on new and existing processes. * Assists project engineers and managers in the planning, development, and implementation of capital projects. * Engages in development of short and long-term planning of system upgrades and migrations. * During project design, assists with coordinating the development of control logic and system configuration between the Operating Department and control system suppliers. Participate in factory checkout of equipment prior to delivery to confirm design and functionality. * Writes operator training manuals and assists with control system operator training. * Generates procedures used by Maintenance, Operations, and peers. * Works closely with Operations and Engineering personnel to develop job scopes. Write functional specifications for vendor use in quotations. * Maintains a strong emphasis on process improvement projects -- customer focused innovations, cost saving improvements, process optimization, etc. * Utilizes a proactive approach and project skills to develop solutions to short- and long-term issues. * Designs and implements control system logic based on process knowledge, applicable safety and environmental requirements, operational need, and maintenance requirements that provide clearly defined benefits. * Works closely with Maintenance and Operations to identify and resolve issues. * Leads troubleshooting efforts of systems and processes. Helps promote technical skills in EI technicians. * Manage and direct consultants, contractors, and vendors during controls related projects. * As part of the Process Control team, shares in the responsibility of providing weekend and off-hour availability to support Process Control and IT mill needs as well as startup support from planned and unplanned shutdowns. * Adheres to all mill safety rules, participates in or may lead safety programs and meetings with the goal of improving safety at the mill. Supports the mill behavior-based safety program. * Maintains mill-wide data historian (OSIsoft Pi) and related interfaces. * Evaluates, troubleshoots, and maintains system hardware. * Perform other duties as assigned. What you need to succeed: * B.S. Degree in Chemical or Electrical Engineering is preferred, other engineering degree acceptable with adequate DCS, PLC and HMI application experience. * Minimum of five years of industrial experience preferred with degree or 10 years plus of industrial experience in DCS, PLC and HMI applications would be required with two-year degree or equivalent military experience. * Strong knowledge of field instrumentation, control devices, and motor controls required. * Process control experience within with paper industry experience preferred. * Strong troubleshooting skillset for evaluating root cause and addressing technical issues with long term solutions in mind. * Experience with Honeywell TDC, Honeywell Experion, Valmet, Rockwell & Modicon DCS & PLC Systems * Experience with AC and DC variable speed drives. * Strong computer skills including systems deploying VMWare. Process Control Engineer, continued * Experience with Ethernet networks including configuration of switches, routers and VLANs. * Experience with Industrial Communication Protocols including Modbus TCPIP and Ethernet IP. * Experience with control loop tuning and performance evaluation tools. * Strong written and verbal communication skills. * Results oriented individual capable of handling projects individually, yet able to work efficiently in a highly team-oriented environment. * Ability to drive large scale control system projects from concept to commissioning. * Additional skills needed: self-directed, flexible, self-learner, multitasking, results driven, safety focused. * SharePoint / PowerApps / Flow knowledge a plus What we offer: * Corporate culture based on integrity, respect, accountability, and excellence * Comprehensive training with numerous learning and development opportunities * An attractive salary reflecting skills, competencies, and potential * A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work. WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans. Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

The Mortgage Servicing Default Claims Processor is responsible for the timely and accurate preparation, submission, and reconciliation of default-related claims to investors and insurers, including HUD/FHA, VA, USDA, Fannie Mae, Freddie Mac, and private mortgage insurance (MI) companies. This includes evaluating claim submissions, supporting documentation, and reimbursement processes to ensure compliance with investor/insurer guidelines and company standards. The role plays a critical part in mitigating financial risk and ensuring claim recoverability. May assist in developing and implementing policies, procedures, and training materials to maximize efficiency. This role ensures compliance with all regulatory, investor, and insurer guidelines while working to maximize recovery on defaulted loans. Primary Responsibilities include: + Prepare and submit claims for defaulted mortgage loans, including foreclosure, short sale, deed-in-lieu (DIL), and Real Estate Owned (REO). + Review loan documents, servicing notes, and timelines to ensure accuracy and completeness of claim packages. + Ensure compliance with investor/insurer guidelines and servicing timelines. + Communicate with internal departments (foreclosure, bankruptcy, loss mitigation, REO) to gather required documentation and resolve discrepancies. + Utilize servicing systems (e.g., Black Knight MSP, LPS) and investor portals (e.g., FHA Catalyst, VA Servicer Portal) to submit claims. + Monitor and track claim payments, denials, or curtailments and resolve exceptions or rejections. + Maintain accurate records for audit readiness and investor/insurer reporting. + Support internal and external audits by providing requested documentation and clarifications. + Identify process improvement opportunities to increase claim recovery efficiency. Qualifications/Required Skills/Experience: + 2 to 4 years of experience with Mortgage Servicing Operations + Knowledge of the Foreclosure, Loss Mitigation, Bankruptcy and Collection process + Ability to develop and deliver presentations. + Knowledge of business concepts as applicable to ACDC department + Ability to work independently and have strong analytic skills. + Ability to adapt procedures, processes, and techniques to the completion of assignments. + Ability to develop and prepare business analysis. + Ability to process computer data and to format and generate reports. + Able to independently apply competencies in routine and more complex situations. + Knowledge of the Investor/Insurer and MI companies reporting requirements and deadlines. + Work closely with Investor Reporting, Default Cash and Claims as well as all other Default Business lines. + Ability to manage competing priorities. + Knowledge of MSP/ LoanSphere + Advanced Microsoft office skills (Excel/Word/PowerPoint) + Knowledge of regulatory expectations, risk exposure level, compliance deficiencies audit requirements. + Knowledge of strategic analytics, enterprise-wide impacts, and concepts. + Education-Certifications and/or other professional Credentials: HS Diploma, College degree, Associates degree and/or minimum of 3 years mortgage servicing experience Hours & Work Schedule Hours per week: 40 Work Schedule: Monday- Friday 8:00am-5:00pm *This is a hybrid (4 days a week in office) after successful training period* Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 12/31/2025

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Claims Examiner - Auto/Bodily Injury **PRIMARY PURPOSE** : To analyze and process complex auto and commercial transportation claims by reviewing coverage, completing investigations, determining liability and evaluating the scope of damages. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Processes complex auto commercial and personal line claims, including bodily injury and ensures claim files are properly documented and coded correctly. + Responsible for litigation process on litigated claims. + Coordinates vendor management, including the use of independent adjusters to assist the investigation of claims. + Reports large claims to excess carrier(s). + Develops and maintains action plans to ensure state required contact deadlines are met and to move the file towards prompt and appropriate resolution. + Identifies and pursues subrogation and risk transfer opportunities; secures and disposes of salvage. + Communicates claim action/processing with insured, client, and agent or broker when appropriate. **ADDITIONAL FUNCTIONS and RESPONSIBILITIES** + Performs other duties as assigned. + Supports the organization's quality program(s). + Travels as required. **QUALIFICATIONS** **Education & Licensing** Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred. Secure and maintain the State adjusting licenses as required for the position. **Experience** Five (5) years of claims management experience or equivalent combination of education and experience required to include in-depth knowledge of personal and commercial line auto policies, coverage's, principles, and laws. **Skills & Knowledge** + In-depth knowledge of personal and commercial line auto policies, coverage's, principles, and laws + Knowledge of medical terminology for claim evaluation and Medicare compliance + Knowledge of appropriate application for deductibles, sub-limits, SIR's, carrier and large deductible programs. + Strong oral and written communication, including presentation skills + PC literate, including Microsoft Office products + Strong organizational skills + Strong interpersonal skills + Good negotiation skills + Ability to work in a team environment + Ability to meet or exceed Service Expectations **WORK ENVIRONMENT** When applicable and appropriate, consideration will be given to reasonable accommodations. **Mental:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines **Physical:** Computer keyboarding, travel as required **Auditory/Visual:** Hearing, vision and talking _As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $75,000_ _. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits._ The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**

Morton is seeking a Claims Examiner for our client in Richmond, VA. The ideal candidate will be responsible for investigating, evaluating, and settling commercial liability claims. The candidate should have experience with commercial general liability claims handling, which would include reviewing and analyzing coverage, liability and damages. Strong letter writing skills and an interest in handling other lines of business are essential. Responsibilities: Review and analyze coverage, liability and damages Write both coverage and liability position letters Conduct interviews with claimants, witnesses, and other parties involved in the claim. Hire and manage outside vendors such as independent adjusters, defense counsel and other experts as needed Prepare detailed claim reports as needed for upper management Negotiate settlements with claimants and attorneys Maintain accurate notes, records and files Qualifications: Bachelor's Degree - COMPLETED Experience working in the E&S space Experience in commercial casualty claims. Excellent written and verbal communication skills, including letter writing ability. Strong knowledge of commercial liability insurance policies, coverage analysis, and claims handling procedures. Openness to learning and handling other lines of business. Excellent communication, negotiation, and analytical skills. Ability to work independently and as part of a team.

Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Process Control Engineer - West Point, VA The Opportunity The Process Control Engineer position: provides technological and engineering expertise for the implementation of new process control technology and equipment; evaluates and resolves problems with existing process control systems utilizing vendor and/or mill maintenance support when necessary; designs and programs changes to the existing process control systems as needed. This position ensures the control systems are properly deployed to provide the greatest return on investment regarding production, costs, quality as well as safe and environmentally sound operations. The Process Control Engineer reports to the E&I Maintenance Superintendent. How You Will Impact WestRock * Utilizes modern process control theory to design and configure systems on new and existing processes. * Assists project engineers and managers in the planning, development, and implementation of capital projects. * Engages in development of short and long-term planning of system upgrades and migrations. * During project design, assists with coordinating the development of control logic and system configuration between the Operating Department and control system suppliers. Participate in factory checkout of equipment prior to delivery to confirm design and functionality. * Writes operator training manuals and assists with control system operator training. * Generates procedures used by Maintenance, Operations, and peers. * Works closely with Operations and Engineering personnel to develop job scopes. Write functional specifications for vendor use in quotations. * Maintains a strong emphasis on process improvement projects -- customer focused innovations, cost saving improvements, process optimization, etc. * Utilizes a proactive approach and project skills to develop solutions to short- and long-term issues. * Designs and implements control system logic based on process knowledge, applicable safety and environmental requirements, operational need, and maintenance requirements that provide clearly defined benefits. * Works closely with Maintenance and Operations to identify and resolve issues. * Leads troubleshooting efforts of systems and processes. Helps promote technical skills in E\I technicians. * Manage and direct consultants, contractors, and vendors during controls related projects. * As part of the Process Control team, shares in the responsibility of providing weekend and off-hour availability to support Process Control and IT mill needs as well as startup support from planned and unplanned shutdowns. * Adheres to all mill safety rules, participates in or may lead safety programs and meetings with the goal of improving safety at the mill. Supports the mill behavior-based safety program. * Maintains mill-wide data historian (OSIsoft Pi) and related interfaces. * Evaluates, troubleshoots, and maintains system hardware. * Perform other duties as assigned. What You Need To Succeed * B.S. Degree in Chemical or Electrical Engineering is preferred, other engineering degree acceptable with adequate DCS, PLC and HMI application experience. * Minimum of five years of industrial experience preferred with degree or 10 years plus of industrial experience in DCS, PLC and HMI applications would be required with two-year degree or equivalent military experience. * Strong knowledge of field instrumentation, control devices, and motor controls required. * Process control experience within with paper industry experience preferred. * Strong troubleshooting skillset for evaluating root cause and addressing technical issues with long term solutions in mind. * Experience with Honeywell TDC, Honeywell Experion, Valmet, Rockwell & Modicon DCS & PLC Systems * Experience with AC and DC variable speed drives. * Strong computer skills including systems deploying VMWare. Process Control Engineer, continued * Experience with Ethernet networks including configuration of switches, routers and VLANs. * Experience with Industrial Communication Protocols including Modbus TCP\IP and Ethernet IP. * Experience with control loop tuning and performance evaluation tools. * Strong written and verbal communication skills. * Results oriented individual capable of handling projects individually, yet able to work efficiently in a highly team-oriented environment. * Ability to drive large scale control system projects from concept to commissioning. * Additional skills needed: self-directed, flexible, self-learner, multitasking, results driven, safety focused. * SharePoint / PowerApps / Flow knowledge a plus What We Offer * Corporate culture based on integrity, respect, accountability, and excellence * Comprehensive training with numerous learning and development opportunities * An attractive salary reflecting skills, competencies, and potential * A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work. WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans. Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

The Payment Specialist is responsible for processing and applying payments, daily reconciliation with banking reports, and resolving credit-related issues through addressing incoming phone calls and emails from Lansing branch associates and customers. Essential Functions: Process payments via multiple payment methods (ACH, checks and credit cards) from various sources (lockbox, customer portal & branch payments). Post payments to customer accounts and apply to related invoices per customer remittance. Involves daily contact with customers and team members to determine proper application. Daily reconciliation of posted payments to banking reports. Review unapplied cash reports to determine cash application. Respond to incoming phone calls from Lansing associates and customers by resolving credit-related issues. Involves decision-making on managing past due accounts, responding to billing questions, and assist associates with customer portal & payment application issues. Other duties as assigned. Qualifications: Ability to work accurately but quickly to handle a high transaction volume. Ability to manage multiple tasks and meet daily deadlines. Strong problem solving/decision-making skills. Ability to reconcile accounting records. Ability to work with a strong attention to detail. Strong customer focus. Communication Proficiency. Ability to work effectively in a team environment. Basic proficiency with Excel and Word. Supervisory Responsibility: This position has no supervisory responsibilities. Work Environment: This position operates in a professional, office environment. Physical Demands: This is largely a sedentary role, requiring use of typical office equipment such as a computer, phone, copier, check scanner, etc. Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. Education Requirements: High school diploma. 2 years+ related experience in an accounting environment. Bachelor's degree is a plus, but not required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ALJ123

The Mortgage Servicing Default Claims Processor is responsible for the timely and accurate preparation, submission, and reconciliation of default-related claims to investors and insurers, including HUD/FHA, VA, USDA, Fannie Mae, Freddie Mac, and private mortgage insurance (MI) companies. This includes evaluating claim submissions, supporting documentation, and reimbursement processes to ensure compliance with investor/insurer guidelines and company standards. The role plays a critical part in mitigating financial risk and ensuring claim recoverability. May assist in developing and implementing policies, procedures, and training materials to maximize efficiency. This role ensures compliance with all regulatory, investor, and insurer guidelines while working to maximize recovery on defaulted loans. Primary Responsibilities include: Prepare and submit claims for defaulted mortgage loans, including foreclosure, short sale, deed-in-lieu (DIL), and Real Estate Owned (REO). Review loan documents, servicing notes, and timelines to ensure accuracy and completeness of claim packages. Ensure compliance with investor/insurer guidelines and servicing timelines. Communicate with internal departments (foreclosure, bankruptcy, loss mitigation, REO) to gather required documentation and resolve discrepancies. Utilize servicing systems (e.g., Black Knight MSP, LPS) and investor portals (e.g., FHA Catalyst, VA Servicer Portal) to submit claims. Monitor and track claim payments, denials, or curtailments and resolve exceptions or rejections. Maintain accurate records for audit readiness and investor/insurer reporting. Support internal and external audits by providing requested documentation and clarifications. Identify process improvement opportunities to increase claim recovery efficiency. Qualifications/Required Skills/Experience: 2 to 4 years of experience with Mortgage Servicing Operations Knowledge of the Foreclosure, Loss Mitigation, Bankruptcy and Collection process Ability to develop and deliver presentations. Knowledge of business concepts as applicable to ACDC department Ability to work independently and have strong analytic skills. Ability to adapt procedures, processes, and techniques to the completion of assignments. Ability to develop and prepare business analysis. Ability to process computer data and to format and generate reports. Able to independently apply competencies in routine and more complex situations. Knowledge of the Investor/Insurer and MI companies reporting requirements and deadlines. Work closely with Investor Reporting, Default Cash and Claims as well as all other Default Business lines. Ability to manage competing priorities. Knowledge of MSP/ LoanSphere Advanced Microsoft office skills (Excel/Word/PowerPoint) Knowledge of regulatory expectations, risk exposure level, compliance deficiencies audit requirements. Knowledge of strategic analytics, enterprise-wide impacts, and concepts. Education-Certifications and/or other professional Credentials: HS Diploma, College degree, Associates degree and/or minimum of 3 years mortgage servicing experience Hours & Work Schedule Hours per week: 40 Work Schedule: Monday- Friday 8:00am-5:00pm *This is a hybrid (4 days a week in office) after successful training period*

Are you graduating in 2026 - or looking to pivot your career? Kinsale Insurance is seeking motivated graduates and career changers for our Associate Claims Examiner role. This entry-level opportunity provides immediate responsibility, structured training, and long-term advancement in the insurance industry. About Kinsale Insurance Kinsale Insurance is an excess and surplus (E&S) lines insurer specializing in hard-to-place, small to medium commercial accounts. Licensed in all 50 states, we write across Property, Casualty, and Specialty lines. Our Claims team plays a critical role in delivering exceptional service and fair resolutions. What You'll Do A typical day as an Associate Claims Examiner may include: Managing a desk of low-to-moderately complex property and liability claims. Investigating and evaluating claims throughout the process. Drafting and issuing coverage correspondence to policyholders. Determining liability, evaluating exposures, and negotiating settlements. Communicating with policyholders, claimants, and other stakeholders. Maintaining accurate and complete claim documentation. Driving claims toward timely resolution. Qualifications A successful candidate has: Associate's or bachelor's degree (or relevant insurance experience). Strong written and verbal communication skills. Analytical and problem-solving ability. Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint). Organization and time management skills. Ability to collaborate in a fast-paced environment and manage multiple claims simultaneously. A compelling candidate also has: Negotiation skills with proven results. Proficiency in directing and overseeing investigations. Hiring Timeline Phone screens: October 2025 - January 2026 Interviews: January 2026 Offers extended following interviews Start dates: May, June, or July 2026 Benefits Competitive salary with performance-based bonus opportunities Health, dental, and vision insurance with company HSA contributions Short- and long-term disability coverage Life insurance Matching 401(k), fully vested immediately Generous paid time off and holidays Reimbursement for training and professional development Clear promotion paths and career advancement from within Kinsale values strong financial responsibility. A credit check will be conducted as a part of the selection process for roles that require sound judgement, trustworthiness, or access to sensitive information.

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of low complexity and low exposure claims and provide support to other team members as directed. This position will work closely with their manager to train and develop fundamental claims handling skills. Associate Claims Examiner will be responsible for the resolution of claims with the Prompt Resolution Team (PRT) of lower complexity and exposure. This position will have decision-making authority in the amount of $25,000 and work under the general direction of their manager. The ACE position supports all product lines in Casualty with particular emphasis on Binding and Commercial Wholesale Primary and Small Commercial Programs. Job Responsibilities * Confirms coverage of claims by reviewing policies and documents submitted in support of claims. * Conducts, coordinates and directs investigation into loss facts and extent of damages. * Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure. * Strong emphasis on customer service to both internal and external customers is a major focus for the ACE as this role will handle small commercial claims that require excellent customer service to insureds and agents. * Set reserves within authority (up to $25,000) and resolve claims within a prompt timeframe avoiding expense relating to independent adjusting. Required Qualifications * Must have or be eligible to receive claims adjuster license. * Successful completion of basic insurance courses or achievement of industry designations. * Ability to be trained in insurance adjusting up to two years of claims experience. * 2-4 years of experience in general liability, construction defect, or related liability lines preferred. * Bachelor's degree preferred * Excellent written and oral communication skills. * Strong organizational and time management skills. #LI-Hybrid US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Pay information: The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The salary for the position is $25 - $38.25 with a 10% bonus potential. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. * We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. * All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. * We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: * All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. * All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge SWIFT technologist is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the role include ensuring that SWIFT provided software is installed, configured, and supported to meet functional, non-functional, and compliance requirements. Requires knowledge for different services provided by the SWIFT network. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Richmond, VA/Kennesaw, GA is $100k - $115k/year & benefits (see below). The Role Responsibilities: * Business Products & Strategy * Financials & Resource Management - financial data and the impact that their role has within a team. * Planning, Execution & Process - Facilitates team planning ceremonies against backlog/prioritized work. Manages risk/dependencies/impediments for one team. * Ability to answer teams Agile/waterfall framework questions. * Test Engineering - testing practices but has not been involved in hands on testing. * DevOps & Release Automation - Basic knowledge of automation and continuous delivery practices. Ability to participate in their role and utilize necessary tools with minimal guidance. * Application & Data Architecture - Possesses an understanding of architecture. Participates in or supports delivery of architecture designs and implementations. * Data Management - Has knowledge of data management practices and technologies but has not been hands on with the development of a data system. * Experience Design - Has a basic understanding of experience design principles and familiar with the brand and accessibility guidelines. * Promotes Collaboration - Collaborates with own team and across teams. Asks questions to obtain views from others. * Influence Decisions - Presents their own point of view with a clear rationale, facts and figures. Clearly displays how their proposed solution or course of action is superior to other options by using facts/evidence to support it. * Achieves Sustainable Results - Tracks the effectiveness of solutions through KPI's. Incorporates technical and financial factors when comparing different approaches to solutions. * Contribute to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause. * Document and communicate required information for deployment, maintenance, support, and business functionality. Requirements: * 5-10+ years in Technology industry. * 3-5 years hands-on experience in installing patches, maintaining, troubleshoot and testing SWIFT products: SWIFT Alliance Gateway, SWIFT Alliance Access, SWIFT Web Platform, SWIFT Net Link. * Able to demonstrate a knowledge of all SWIFT messaging formats. * Demonstrated experience in SWIFT protocols. * Strong communication skills - written, verbal, visual presentations, and effective listening skills. * Ability and desire to think creatively to deliver business results both independently and as part of a team. * Agile Delivery - 1+ years of experience with Agile project delivery. * Risk/Regulatory/Compliance - 3+ year experience managing completion of application related documentation to meet risk, regulatory and compliance requirements. * Infrastructure - Experience with infrastructure upgrade/replacement projects a plus. * Industry Formats - Knowledge of ISO20022 Payment Format a plus. * Emerging Payments - Knowledge of US RTP, SEPA Instant, Fed Now or relevant Realtime payment processing formats a plus. * Experience in Alliance Messaging Hub a plus. * Good understanding of the SDLC lifecycle. * Experience with SWIFT Hardware Security Modules. We offer: * A highly competitive compensation and benefits package. * A multinational organization with 58 offices in 21 countries and the possibility to work abroad. * 10 days of paid annual leave (plus sick leave and national holidays). * Maternity & paternity leave plans. * A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). * Retirement savings plans. * A higher education certification policy. * Commuter benefits (varies by region). * Extensive training opportunities, focused on skills, substantive knowledge, and personal development. * On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. * Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. * Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. * A flat and approachable organization. * A truly diverse, fun-loving, and global work culture. SYNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Candidate Application Notice

ROLE PURPOSE The Consumer Loan Servicing Specialist is responsible for assisting members with loan questions, Payment Protection, GAP, CPI, Warranties, vehicle titles, credit bureau disputes, account research, adjustments and corrections, member requests under SCRA and other centralized loan servicing requests as assigned. ESSENTIAL POSITION FUNCTIONS Monitors collateral with DealerTrack to ensure that the credit union's lien position has been perfected. Provides payoff statements and processes payments, payoffs and returned payments. Scans, files and records receipt of collateral documentation. Processes release of collateral for paid loans. Reconstructs, corrects, and modifies loans as needed. Disburses loan proceeds for electronically signed and/or out of state loans. Calculates loan terms, rate, amount financed and payment amount with all eligible insurance coverage(s). Monitors and administers the collateral protection insurance program (CPI) on loans missing proper proof of insurance coverage as well as adjustments, refunds and waivers. File and monitor claims for GAP protection for members as needed. Works with members and their insurance companies in the event collateral is determined to be a total loss. Confirm insurance settlements are properly valued. Processes all credit bureau disputes and makes changes to the E-Oscar system as necessary. Follows procedures for closed account maintenance. Maintains in-depth knowledge of loan and ancillary products and related processes. Maintains knowledge of in and out of state title process for autos, boats, and recreational vehicles. Maintains a strong understanding of the necessity and purpose of each loan document for all loan types and the ability to answer member questions regarding each document. Comply with all state and federal regulations, credit union policies, procedures, and guidelines to protect the credit union, its members and their assets. Actively participates in all branch and staff meetings to maintain awareness of organizational issues, promotional campaigns, stays current on policies, procedures, compliance and makes suggestions for improvement. Works to increase knowledge, technical skills and professional development through available internal and external sources. Works as a member of the Argent Credit Union team to ensure achievement of the credit union's mission and goals. Maintains a professional work environment and businesslike appearance. Perform additional duties and responsibilities as deemed appropriate.

The Mortgage Servicing Default Claims Processor is responsible for the timely and accurate preparation, submission, and reconciliation of default-related claims to investors and insurers, including HUD/FHA, VA, USDA, Fannie Mae, Freddie Mac, and private mortgage insurance (MI) companies. This includes evaluating claim submissions, supporting documentation, and reimbursement processes to ensure compliance with investor/insurer guidelines and company standards. The role plays a critical part in mitigating financial risk and ensuring claim recoverability. May assist in developing and implementing policies, procedures, and training materials to maximize efficiency. This role ensures compliance with all regulatory, investor, and insurer guidelines while working to maximize recovery on defaulted loans. Primary Responsibilities include: * Prepare and submit claims for defaulted mortgage loans, including foreclosure, short sale, deed-in-lieu (DIL), and Real Estate Owned (REO). * Review loan documents, servicing notes, and timelines to ensure accuracy and completeness of claim packages. * Ensure compliance with investor/insurer guidelines and servicing timelines. * Communicate with internal departments (foreclosure, bankruptcy, loss mitigation, REO) to gather required documentation and resolve discrepancies. * Utilize servicing systems (e.g., Black Knight MSP, LPS) and investor portals (e.g., FHA Catalyst, VA Servicer Portal) to submit claims. * Monitor and track claim payments, denials, or curtailments and resolve exceptions or rejections. * Maintain accurate records for audit readiness and investor/insurer reporting. * Support internal and external audits by providing requested documentation and clarifications. * Identify process improvement opportunities to increase claim recovery efficiency. Qualifications/Required Skills/Experience: * 2 to 4 years of experience with Mortgage Servicing Operations * Knowledge of the Foreclosure, Loss Mitigation, Bankruptcy and Collection process * Ability to develop and deliver presentations. * Knowledge of business concepts as applicable to ACDC department * Ability to work independently and have strong analytic skills. * Ability to adapt procedures, processes, and techniques to the completion of assignments. * Ability to develop and prepare business analysis. * Ability to process computer data and to format and generate reports. * Able to independently apply competencies in routine and more complex situations. * Knowledge of the Investor/Insurer and MI companies reporting requirements and deadlines. * Work closely with Investor Reporting, Default Cash and Claims as well as all other Default Business lines. * Ability to manage competing priorities. * Knowledge of MSP/ LoanSphere * Advanced Microsoft office skills (Excel/Word/PowerPoint) * Knowledge of regulatory expectations, risk exposure level, compliance deficiencies audit requirements. * Knowledge of strategic analytics, enterprise-wide impacts, and concepts. * Education-Certifications and/or other professional Credentials: HS Diploma, College degree, Associates degree and/or minimum of 3 years mortgage servicing experience Hours & Work Schedule Hours per week: 40 Work Schedule: Monday- Friday 8:00am-5:00pm * This is a hybrid (4 days a week in office) after successful training period* Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award Fair360 Top Regional Company FORTUNE's World's Most Admired Companies Military Friendly Employer

Kinsale Insurance is an Excess & Surplus lines insurer specializing in hard-to-place, small to medium sized commercial accounts. Kinsale is eligible in all states and writes a variety of Property, Casualty and Specialty lines. Given the experience of our staff and our control over the underwriting and claims processes, Kinsale offers unmatched underwriting flexibility to brokers placing difficult E&S accounts. Kinsale will consider offering terms on a wide range of risks including accounts with new or high hazard operations and businesses that have a poor loss history or that are located in high-risk venues. We are hiring a Claims Examiner to join our Casualty Lines Division here in Richmond, VA. Responsibilities Responsible for handling a wide variety of moderate to complex Property Liability claims under the supervision of a Claims Supervisor Conducts investigation throughout all aspects of the claims process Determines liability, evaluates exposure, and negotiates claims to resolution Investigates and analyzes coverage; makes coverage determinations; drafts coverage correspondence; effectively communicates coverage determinations to policyholders and other stakeholders Maintains accurate documentation/information in claim file Handles claims in litigation filed against insureds; appoints, directs, and manages defense counsel Proactively drives litigation toward resolution Participates in and attends mediations to facilitate settlements Qualifications A minimum of 1- 2 years of experience handling property liability claims, or related industry experience Superior written and oral communication skills Strong analytical and problem-solving skills Strong organization and time management skills Exhibit skills in Microsoft Office products (Word, Outlook, Excel, Power Point) Ability to work in a collaborative environment Ability to multi-task Strong negotiation skills Proficiency in assigning and directing investigations Education and Certifications: Minimum of 2 years of professional work experience Four-year college degree At Kinsale we offer the following great benefits: Competitive salary with performance-based bonus opportunities Single and family health, dental, and vision insurance plans with a generous percentage of maximum HSA funds contributed by the company Short-term and long-term disability Life insurance Matching 401(k), fully vested from first day of contribution Generous paid time off and holidays Yearly reimbursement for educational training and development opportunities Promotion from within the company with clear goals and developed career paths Kinsale values strong financial responsibility. A credit check will be conducted as a part of the selection process for roles that require sound judgement, trustworthiness, or access to sensitive information.

Are you a recent college graduate? Or are you seeking a career change? Kinsale Insurance has seen proven success with candidates like you pivoting to our Associate roles! We promote from within and help you establish a career with advancement and financial success. Join our team as an Associate Claims Examiner in Richmond, VA. Kinsale Insurance is an Excess & Surplus lines insurer specializing in hard-to-place, small to medium sized commercial accounts. Kinsale is eligible in all states and writes a variety of Property, Casualty and Specialty lines. Responsibilities Responsible for handling a desk of low-to-moderately complex, Property Liability claims under the supervision of a Claims Supervisor Conducts investigation throughout all aspects of the claims process Investigates, evaluates and drafts appropriate coverage correspondence to policyholders Effectively communicates with policyholders, claimants and other stakeholders' status of claim Determines liability, evaluates exposure, and negotiates claims to resolution Maintains accurate documentation/information in claim file Proactively drives claims toward resolution Qualifications Superior written and oral communication skills Strong analytical and problem-solving skills Strong organization and time management skills Exhibit skills in Microsoft Office products (Word, Outlook, Excel, Power Point) Ability to work in a collaborative environment Ability to multi-task and handle desk of high-volume claims Strong negotiation skills Proficiency in assigning and directing investigations Education and Certifications: Associates or Four-year college degree, or relevant experience in the insurance industry At Kinsale we offer the following great benefits: Competitive salary with performance-based bonus opportunities Single and family health, dental, and vision insurance plans with a generous percentage of maximum HSA funds contributed by the company Short-term and long-term disability Life insurance Matching 401(k), fully vested from first day of contribution Generous paid time off and holidays Yearly reimbursement for educational training and development opportunities Promotion from within the company with clear goals and developed career paths Kinsale values strong financial responsibility. A credit check will be conducted as a part of the selection process for roles that require sound judgement, trustworthiness, or access to sensitive information.