Processor jobs in Virginia

Student Financial Services, a department within UVA, is currently recruiting for an Undergraduate Federal Work Study Document Processor position. This position will be located in Carruthers Hall, located at 1001 N. Emmett Street in Charlottesville, Virginia. The Document Processor will process Federal Work Study Vouchers that are submitted for positions across UVA for the Federal Work Study Program. This entails using Word, Excel, Outlook email, SIS, and systems specific for the Federal Work Study program. There will be contact with other hiring departments across Grounds to ensure the Federal Work Study guidelines are being met. There will be frequent updates with the supervisor and regular processing during the week. This position is open to Undergraduate Federal Work Study students. Training will be provided for the right candidate. Qualifications: Excel Word Outlook ImageNow Good attitude Highly organized Time management Confidentiality a MUST Hours: 6-10 hours per week. Position begins August 26, 2025, or later, and ends May 8, 2026. Expectation for this position is in person only with potential for hybrid in Spring term only. This is a paid position. Starting compensation is $14.53 per hour. Returning students are eligible to return in 2026-2027, if Federal Work Study eligible and with hiring manager agreement. Resume and Cover Letter Required Please contact Elizabeth Steppe ****************** with questions related to the position. MINIMUM REQUIREMENTS: This position is open to undergraduate WORK STUDY STUDENTS ONLY. Seeking a first-year student for the possibility for re-hiring for future FWS terms. The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.

Job Description Are you looking for a professional career in Roanoke with opportunities for growth? We are seeking Support Team Techs to join our Support Department! In this role, you will provide service and support to our claims department and our customers. Minimum Qualifications: Communication and organizational skills. Strong computer skills. Customer service focus. We offer a very competitive compensation and benefits package including individual dental, life insurance, short-term and long-term disability insurance at no cost, medical insurance with wellness incentives and a Health Savings Account with annual company contribution, generous vacation and sick time, eleven paid holidays, and 401(k) with 200% match up to 6% of salary.

Verifies, compiles, and enters application information for mortgage loans by performing the following duties. This position performs purely clerical, or administrative tasks, on behalf of loan originators but does not take consumer credit applications, offer, or negotiate credit terms. Responsibilities Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment. Corresponds with credit bureau and employer to verify accuracy of information. Enters or downloads loan application information in mortgage software. Calls specified companies to obtain property abstract, survey, and appraisal. Informs supervisor of discrepancies in title or survey. Submits mortgage loan application file for underwriting approval. Follow-up on any additional requirements by underwriter. Creates and mails approval and denial letters to applicants. Submits approved mortgage loan file to Mortgage Loan Closer for settlement. Records data on status of loans. Provide excellent internal and external customer service. Qualifications Five or more years of recent processing experience with government and convention loans. EEO/AA/M/F/Veteran/Disability

Job Description EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Implements corporate policies and procedures designed to produce profitable first mortgage loans in the retail market served, in order to meet the strategic and financial goals of the Bank. Essential Functions Include: Establish loan production sales goals with the Mortgage Division Manager Actively sell, refer, deliver and promote mortgage loans Provide loan disclosure forms to applicants within regulatory guidelines Maintain a thorough knowledge of all mortgage loan programs offered and a working knowledge of competitive products and services Maintains a working knowledge of loan origination systems and procedures Serve as a liaison for ARM production for assigned Certified ARM Originators Position Requirements Include: College Degree Preferred Minimum of 3 years mortgage lending experience Must be compliant with Loan Officer Qualification Requirements of the SAFE Mortgage Licensing Act and Regulation Z. Compliance includes a review of the candidate's financial responsibility, character, and general fitness prior to placement in the role and within 30 days of employment compliance with NMLS registration and corresponding background check requirements. Position Standards: Submits thorough loan applications with all applicable disclosures Communicates documentation requirements to borrows Generates sufficient loan volume to meet goals. Minimum annual goal of $10 million in originations is required Critical Skills: Good sales techniques Strong attention to detail Good problem solving skills Excellent communication skills

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of low complexity and low exposure claims and provide support to other team members as directed. This position will work closely with their manager to train and develop fundamental claims handling skills. Job Responsibilities Confirms coverage of claims by reviewing policies and documents submitted in support of claims. Conducts, coordinates and directs investigation into loss facts and extent of damages. Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure. Strong emphasis on customer service to both internal and external customers is a major focus for the ACE as this role will handle small commercial claims that require excellent customer service to insureds and agents. Set reserves within authority (up to $25,000) and resolve claims within a prompt timeframe avoiding expense relating to independent adjusting. Required Qualifications This role will is responsible for Equine claims; equine knowledge or hands-on experience working with horses is strongly preferred. Must have or be eligible to receive claims adjuster license. Successful completion of basic insurance courses or achievement of industry designations. Ability to be trained in insurance adjusting up to two years of claims experience. 2-4 years of experience in general liability, construction defect, or related liability lines preferred. Bachelor's degree preferred Excellent written and oral communication skills. Strong organizational and time management skills. # LI-Hybrid US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose ‘Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.

The First Bank and Trust Company is hiring a Commercial Loan Processor to support our Commercial Loan Officers in Waynesboro, Virginia. The individual will process commercial loans which will include obtaining information from customers, composing correspondence, organizing files and maintaining and scanning the commercial loan files. This position requires a variety of banking experience and abilities to implement, manage, and monitor all necessary procedures and other tasks assigned. If you are organized, detail-oriented, and enjoy building relationships then we want to tell you more about the Commercial Loan Processor position. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support the Commercial Loan Officers. Communicates directly with commercial loan customers to obtain the necessary information to get the loan completed. Maintains confidentiality in all aspects of customer and company information. Performs general clerical duties, including but not limited to mailing, filings, copying and faxing. Composition of correspondence and organization and maintenance of commercial file system. Assistance to loan officer in preparing loan packages and loan commitment letters including obtaining credit reports and order appraisals. Creates and maintains organized loan files, to include filing and scanning of applicable loan documents Create, generate, and modify all proper loan documents completely pre-closing and post-closing correctly with quality as best as possible. Coordinates loan closings. Interact with customers to ensure that the loan process runs smoothly. Process declined and withdrawn loan files. Assist lender with past due loans and generate past due letters and documents. File and distribute organization and loan correspondence, records, and reports to proper file location. Prepare responses to correspondence containing routine inquiries and payoffs. Generate wire transfer documentation and process. Prepare correspondence and handle customer inquiries and provide information including resolving loan payment/billing questions and payoffs. Communicate and process payoffs including release of UCC filings and Certificates of Satisfaction. Track and monitor loan exceptions and rectify. Refer customers to bank area for information regarding other bank products. Perform other duties as assigned by commercial loan officers. To learn more about this position and career opportunities at First Bank and Trust, then go to ***************** - Our Company - Careers. MINIMUM EDUCATION AND SKILLS: Associates' degree in Accounting, Finance, Economics, Business Administration, or a related field. Minimum of 3 years of experience in loan processing or related banking field. Working knowledge of Excel, and Word. Excellent communication skills, both written and verbal. Communicate effectively and conformable engaging with clients. Math, analytical, and accounting skills. BENEFITS: PTO Leave is 20 days per year earned on a monthly basis. First Bank and Trust recognizes11 paid holidays, when the holidays occur during the work week. Medical, Dental and Vision Insurance starts the 1st day of the month after hire date. Employees are automatically enrolled in the bank's 401K/ESOP Plan. First Bank and Trust provides basic life insurance coverage equal to two times an employees' base salary. First Bank and Trust provides long-term disability insurance coverage. The First Bank and Trust five core values are (1) High Quality Customer Service (2) Motivated Employees (3) Profits (4) Honesty and (5) Enjoyment First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/Veteran

Atlantic Coast Mortgage, LLC ("ACM") is seeking an experienced Mortgage Processor is to ensure the timely and accurate packaging of all loans originated by loan officers, while ensuring that the applicant's documents are accurate for processing and underwriting. The processor assumes responsibility as the point person from qualification to the final approval. Job Duties and Responsibilities: Strong knowledge of compliance rules and regulations Proficiency in Encompass (LOS) Follows specific guidelines for Fannie Mae and Freddie Mac investor regulations Reviews loan applications for accuracy and completeness, ensuring standards are met. Proficiency in understanding the loan profile to pre-underwrite conditions, with the goal set to manage and streamline the loan process with underwriting Process documents, including income, assets, and employment, and analyze liabilities in a paperless work environment Requirements: Minimum of 2 years of experience as a Mortgage Loan Processor Previous experience with Conv, FHA, VA, VHDA, and USDA loans is required Detail-oriented, ability to prioritize, and outstanding service are critical to succeed Self-motivated with a strong sense of urgency-meet deadlines Excellent verbal and written communication skills - be consistent and proactive with communicating with borrowers, loan originators, and other parties to the transaction while striving to maintain a high level of customer service ACM promotes an Equal Employment Opportunity (EEO) workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other status protected by law. If you are disabled and need assistance in the application process, please contact the ACM Human Resources department.

Job Description Join Brennan Title Company as a Real Estate Title Processor and be a part of a team that consistently delivers exceptional closing services. With our extensive experience in real estate and financial services, you'll have the opportunity to work on diverse and impactful projects. We're a supportive, dynamic group that values your growth and development, providing a platform to enhance your skills in a fast-paced environment. As a vital part of our team, your expertise in ensuring smooth and accurate transactions will be crucial in empowering clients' real estate journeys. If you're motivated, detail-oriented, and ready to take on a rewarding role, let's start your application today and build a successful career together. Responsibilities: Verify ownership, legal descriptions, and restrictions by analyzing liens, maps, public records, leases, plat books, agreements, surveys, and contracts Prepare closing statements after reviewing all closing documents to ensure all title commitments have been met, issue title policy, and transfer title to the new owner Record all legal documents at the county and federal level and present deed to new owners Check for real estate title defects after conducting property search for title issues such as liens, claims, deeds, wills, mortgages, or fraud Qualifications: Prefer process-driven, analytical and detail-oriented individual with excellent communication skills Strong attention to detail and organizational skills to manage multiple transactions efficiently. Excellent communication skills to liaise effectively with clients, real estate agents, and legal professionals. About Company Brennan Title Company was founded in 1991 by John M. Brennan, a Maryland attorney with over 40 years of industry experience in all aspects of real estate law, transactions, and financing, and financial services. Today, Brennan Title Company offers a wide range of locations and services to meet your real estate and financial needs. In addition to traditional sale and refinance transactions, Brennan offers a 1031 Starker Exchange Intermediary, Corporate Relocation, Builder, and Commercial Divisions, including extensive experience with church transactions. We offer these services from our many locations in Maryland, DC, Virginia, and Delaware.

Overview Post Closer Needed We are a well-established real estate settlement company, currently hiring for our Virginia Beach, Virginia office. We are committed to providing exceptional real estate settlement services to our clients. We are seeking a motivated and detail-oriented Post-Closer to join our team. This position offers the opportunity to work in a dynamic and professional environment, focusing on real estate transactions and providing additional support to our team as needed. Duties Review and finalize closing documents to ensure accuracy and compliance with legal requirements. Record deeds, deeds of trust, and other real estate documents with the appropriate clerk's offices. Disburse funds and ensure proper allocation according to closing statements. Coordinate with lenders, title companies, and clients to resolve any post-closing issues. Maintain and organize closing files for future reference and audits. Assist with other administrative tasks and legal support as necessary within the law firm. Attend and assist in closings as needed. Ensure all tasks are completed in a timely and efficient manner. Experience Previous experience in real estate post-closing or closing is preferred. Strong attention to detail and the ability to work independently. Excellent communication and organizational skills. Proficiency in using SoftPro and Microsoft Office Suite. Ability to handle multiple tasks and meet deadlines in a fast-paced environment. A positive attitude and a commitment to providing outstanding service to clients. Job Type: Full-time Pay: $17.00 - $22.00 per hour Expected hours: 40 per week Benefits: Dental insurance Health insurance Paid time off Vision insurance Physical Setting: Office Schedule: Monday to Friday Experience: Two years Ability to Commute: Virginia Beach, VA 23452 (Required) Ability to Relocate:Virginia Beach, VA 23452: Relocate before starting work (Required) Work Location: In person

Job Description We are looking for an experienced title processor to join our close-knit team of title professionals. The successful candidate will have extensive experience in real estate closings and settlement processing, and a well-rounded skill set that includes customer service, analysis, and detailed research. We provide the training, the team, and the opportunity to take your career to the next level. If this sounds like a job you'll love, apply now! Must be able to work at the office in Falls Church, Virginia. Compensation: $65,500 - $120,000 yearly Responsibilities: Research and verify the accuracy of documentation such as property title records, property ownership, public records, deeds, leases, surveys, contracts, and agreements needed to produce a clear title Assure all closing instructions are followed as per the closing package, and confirm with loan officer, mortgage loan processor, and underwriter to be sure all underwriting commitments have been satisfied Communicate with pre-processor to be sure all items are complete, paralegal or settlement processor to ensure all settlement figures are correct, and with post-closing agent to ensure the transaction is recorded and any outstanding issues are resolved Submit pertinent title and loan documents into software programs to record transactions and track applicant's progress Work with title examiner and underwriter to prepare title insurance policy and binders and title commitments, and with loan closer to prepare HUD-1 real estate settlement statements Qualifications: College is an asset but not required; high school diploma or equivalent is a requirement Proficient computer skills with numerous programs including MS Office is vital A notary public certification is not imperative, but is a bonus Superb research, communications, customer service, and analysis skills are desired Years of experience (3-5) working as a settlement processor with processing and closing experience Advanced knowledge of Qualia About Company RL Title and Escrow, Inc. is an independently owned and operated title company committed to providing the highest level of customer service, and we are very excited to bring you the very best in Title Insurance and Settlement Services. We are committed to providing superior value to clients while maintaining integrity, honesty, and incomparable customer service.

Initiates the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Identifies and attracts new clients by networking with real estate agents, financial advisors, and past clients to generate referrals. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Establish and maintain a network of business relationships, consisting of real estate professionals, builders, etc. * Meet with potential borrowers regarding their mortgage needs. * Present bank's mortgage products and services that meet borrower's financial goals. * Complete the borrower's application and analyze the borrowers financial and credit data. * Lock rate per company and regulatory guidelines. * Prepare or request all applicable loan documentation from the appropriate party or department. * Work with Centralized Processing Department to ensure attorney and appraisal work is ordered and all documentation is handled professionally and efficiently. * Maintain communication with the borrower regarding the loan status. * Maintain thorough knowledge of lending programs, policies, procedures, and regulatory requirements. * Service all in-house and secondary market loans in your portfolio. (all requests including, escrows, payments, payoffs, etc.) * Interact with clients and internal partners daily to answer questions, solve problems, and deliver the highest-level of customer service. * Assist clients with monthly billing and collections cycle. * Monitor the status of delinquent payments and follow-up with clients on an ongoing basis, while also working with Debt Management on Collections. * Work directly with other departments to resolve any issues or concerns with any customer in your portfolio. Other Duties * Look for referral opportunities within the company (insurance, deposits, etc.). * Other duties as assigned. Skills/Abilities * Requires strong networking and interpersonal skills. * Financial/quantitative skills. * Attention to detail. * Strong computer skills including Excel. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Local travel is required for this position. Education and Experience * Must be registered with NMLS Federal Registry. * Minimum of two years residential mortgage lending experience. * A four-year college degree is preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status

Seeking an experienced Accounts Receivable Professional, Convenient to Reston, Wiehle Metro. Excellent Manager and work life balance. We are looking for an experienced accounts receivable professional to maintain several vendor accounts. You will be responsible for billing, invoicing, and collecting age receivables, preparing monthly reports. In addition , you will validate invoices and be involved in statement reconciliation and special projects as needed. This is not your typical A/R role as you will be expected to handle several demands and be great with clients. You will not just be doing data entry, etc. If you have 3+ years of AR experience, are an Excel wizard (Pivot Tables, V-Lookups), experienced in MS Office Suite, have a high sense of urgency, and have proven yourself in similar environments, please apply today.

Full-time Description The Loan Processor I is responsible for supporting the Credit Union's loan portfolio growth through building employee and appropriate vendor relationships, ensuring employee adherence to all lending regulations, as well as ensuring accuracy, verifying completeness, data entry, and storage of all lending data and documentation. We may be a great fit for you if you are: Organized Detail oriented Committed to exceptional service Strong in oral and written communication skills Able to handle challenging conversations and help members through difficult financial situations Comfortable working with people at all levels of an organization and building teamwork A strong influencer, with ability to overcome member objections or concerns and get results Effective in applying critical thinking and problem-solving skills to meet team and member needs Able to demonstrate initiative, commitment to continuous learning, and the ability to adapt to changing demands and requirements Comfortable working in a fast-paced environment with frequent interruptions, occasional short deadlines, and stressful situations Able to handle sensitive and confidential information and ensure privacy; and computer literacy (Google Applications and Microsoft Office) What Blue Eagle brings to the table for our Team Members: Quarterly BONUS earning potential Immediately begin earning up to 160 hours of PTO per year (4 weeks) Paid holidays (an additional 10 days off per year) FREE health, dental, vision insurance, in addition to a credit union HSA contribution FREE telemedicine services for all team members (and your immediate family) 401(k) plan with company match of 100% up to 6% Active wellness program with gym membership reimbursements and more! Additional benefits such as cancer, critical illness, accident, and life insurance options Dependent Care flexible spending account Mental Health resources Community involvement opportunities provide an additional 8 hours of paid time off to serve Career development Requirements The 'must haves": A high school diploma Prior experience in a customer service environment with demonstrated ability to problem solve It would be awesome if you also have: Experience working with consumer loans, real estate lending or loan processing Experience working in a bank or credit union Experience with Google Applications: Docs, Sheets, Gmail, Calendar Driven to support our goals: Mission: Delivering Solutions Vision: Enriching Your Life Core Values: Quality Service, Respect, Integrity, Compassion, Education Salary Description $41,600

EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Implements corporate policies and procedures designed to produce profitable first mortgage loans in the retail market served, in order to meet the strategic and financial goals of the Bank. Essential Functions Include: * Establish loan production sales goals with the Mortgage Division Manager * Actively sell, refer, deliver and promote mortgage loans * Provide loan disclosure forms to applicants within regulatory guidelines * Maintain a thorough knowledge of all mortgage loan programs offered and a working knowledge of competitive products and services * Maintains a working knowledge of loan origination systems and procedures * Serve as a liaison for ARM production for assigned Certified ARM Originators Position Requirements Include: * College Degree Preferred * Minimum of 3 years mortgage lending experience * Must be compliant with Loan Officer Qualification Requirements of the SAFE Mortgage Licensing Act and Regulation Z. Compliance includes a review of the candidate's financial responsibility, character, and general fitness prior to placement in the role and within 30 days of employment compliance with NMLS registration and corresponding background check requirements. Position Standards: * Submits thorough loan applications with all applicable disclosures * Communicates documentation requirements to borrows * Generates sufficient loan volume to meet goals. Minimum annual goal of $10 million in originations is required Critical Skills: * Good sales techniques * Strong attention to detail * Good problem solving skills * Excellent communication skills *

Join Brennan Title Company as a Real Estate Title Processor and be a part of a team that consistently delivers exceptional closing services. With our extensive experience in real estate and financial services, you'll have the opportunity to work on diverse and impactful projects. We're a supportive, dynamic group that values your growth and development, providing a platform to enhance your skills in a fast-paced environment. As a vital part of our team, your expertise in ensuring smooth and accurate transactions will be crucial in empowering clients' real estate journeys. If you're motivated, detail-oriented, and ready to take on a rewarding role, let's start your application today and build a successful career together. Strong attention to detail and organizational skills to manage multiple transactions efficiently. Excellent communication skills to liaise effectively with clients, real estate agents, and legal professionals.

We are looking for an experienced title processor to join our close-knit team of title professionals. The successful candidate will have extensive experience in real estate closings and settlement processing, and a well-rounded skill set that includes customer service, analysis, and detailed research. We provide the training, the team, and the opportunity to take your career to the next level. If this sounds like a job you'll love, apply now! Must be able to work at the office in Falls Church, Virginia. Years of experience (3-5) working as a settlement processor with processing and closing experience Advanced knowledge of Qualia

We are looking for a Mortgage Loan Servicing Specialist to join our servicing team at our headquarters in Fairfax, VA. The Loan Servicing Specialist plays a crucial role in managing and maintaining smooth and accurate processing of loan servicing activities. Essential Duties: Interact across departments to promote a better customer experience throughout the servicing process Process borrower payments Process FHA Transfers, PMI Transfers, and Flood Certificate Transfers Reconcile purchase advices and interact with investors accordingly Process insurance mail Process escrow disbursements for taxes and insurance Show excellent customer service, handling inbound phone calls and emails from customers Provide necessary mortgagor loan data and/or documents to subservicer Support the Accounting department with remittance reconciliation research Maintain knowledge of industry regulations and guidelines Knowledge and Skills: Experience in mortgage servicing and banking operations is recommended Strong customer service background Detail-oriented with the ability to analyze information Excellent written and oral communication Proficiency in Microsoft Office with a focus on Excel ACM promotes an Equal Employment Opportunity (EEO) workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other status protected by law. If you are disabled and need assistance in the application process, please contact the ACM Human Resources department.

Initiates the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Identifies and attracts new clients by networking with real estate agents, financial advisors, and past clients to generate referrals. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Establish and maintain a network of business relationships, consisting of real estate professionals, builders, etc. Meet with potential borrowers regarding their mortgage needs. Present bank's mortgage products and services that meet borrower's financial goals. Complete the borrower's application and analyze the borrowers financial and credit data. Lock rate per company and regulatory guidelines. Prepare or request all applicable loan documentation from the appropriate party or department. Work with Centralized Processing Department to ensure attorney and appraisal work is ordered and all documentation is handled professionally and efficiently. Maintain communication with the borrower regarding the loan status. Maintain thorough knowledge of lending programs, policies, procedures, and regulatory requirements. Service all in-house and secondary market loans in your portfolio. (all requests including, escrows, payments, payoffs, etc.) Interact with clients and internal partners daily to answer questions, solve problems, and deliver the highest-level of customer service. Assist clients with monthly billing and collections cycle. Monitor the status of delinquent payments and follow-up with clients on an ongoing basis, while also working with Debt Management on Collections. Work directly with other departments to resolve any issues or concerns with any customer in your portfolio. Other Duties Look for referral opportunities within the company (insurance, deposits, etc.). Other duties as assigned. Skills/Abilities Requires strong networking and interpersonal skills. Financial/quantitative skills. Attention to detail. Strong computer skills including Excel. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Local travel is required for this position. Education and Experience Must be registered with NMLS Federal Registry. Minimum of two years residential mortgage lending experience. A four-year college degree is preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status

Initiates the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Identifies and attracts new clients by networking with real estate agents, financial advisors, and past clients to generate referrals. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Establish and maintain a network of business relationships, consisting of real estate professionals, builders, etc. * Meet with potential borrowers regarding their mortgage needs. * Present bank's mortgage products and services that meet borrower's financial goals. * Complete the borrower's application and analyze the borrowers financial and credit data. * Lock rate per company and regulatory guidelines. * Prepare or request all applicable loan documentation from the appropriate party or department. * Work with Centralized Processing Department to ensure attorney and appraisal work is ordered and all documentation is handled professionally and efficiently. * Maintain communication with the borrower regarding the loan status. * Maintain thorough knowledge of lending programs, policies, procedures, and regulatory requirements. * Service all in-house and secondary market loans in your portfolio. (all requests including, escrows, payments, payoffs, etc.) * Interact with clients and internal partners daily to answer questions, solve problems, and deliver the highest-level of customer service. * Assist clients with monthly billing and collections cycle. * Monitor the status of delinquent payments and follow-up with clients on an ongoing basis, while also working with Debt Management on Collections. * Work directly with other departments to resolve any issues or concerns with any customer in your portfolio. Other Duties * Look for referral opportunities within the company (insurance, deposits, etc.). * Other duties as assigned. Skills/Abilities * Requires strong networking and interpersonal skills. * Financial/quantitative skills. * Attention to detail. * Strong computer skills including Excel. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Local travel is required for this position. Education and Experience * Must be registered with NMLS Federal Registry. * Minimum of two years residential mortgage lending experience. * A four-year college degree is preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status