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Become A Product Advisor

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Working As A Product Advisor

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $83,000

    Average Salary

What Does A Product Advisor Do

Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and cars, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.

Duties

Retail sales workers typically do the following:

  • Greet customers and offer them assistance
  • Recommend merchandise based on customers’ wants and needs
  • Explain the use and benefit of merchandise to customers
  • Answer customers’ questions
  • Show how merchandise works, if applicable
  • Add up customers’ total purchases and accept payment
  • Inform customers about current sales, promotions, and policies about payments and exchanges

The following are examples of types of retail sales workers:

Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise.

In addition to helping customers find and select items to buy, many retail salespersons process the payment for the sale, which typically involves operating cash registers.

After taking payment for the purchases, retail salespersons may bag or package the purchases.

Depending on the hours they work, retail salespersons may have to open or close cash registers. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. They may also make deposits at a cash office.

For information about other workers who receive and disburse money, see the profile on cashiers.

In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays.

For some retail sales jobs, particularly those involving expensive and complex items, retail sales workers need special knowledge or skills. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties.

In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts—procedures that may include notifying security guards or calling police.

Parts salespersons sell spare and replacement parts and equipment, especially car parts. Most work in either automotive parts stores or automobile dealerships. They take customers’ orders, inform customers of part availability and price, and take inventory.

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How To Become A Product Advisor

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Product Advisor Career Paths

Product Advisor
Account Executive Sales Manager
Account Manager
5 Yearsyrs
Account Executive Account Manager
Business Development Manager
9 Yearsyrs
Account Executive Manager
Sales Manager
5 Yearsyrs
Sales Specialist Account Manager
Regional Sales Manager
9 Yearsyrs
Sales Specialist Account Manager Operations Manager
Branch Manager
6 Yearsyrs
Sales Specialist Store Manager
District Sales Manager
7 Yearsyrs
Consultant General Manager Director Of Sales
Director Of Sales And Marketing
9 Yearsyrs
Consultant Project Manager
Product Manager
6 Yearsyrs
Consultant Project Manager Product Manager
Marketing Manager
5 Yearsyrs
Team Leader Manager Vice President
Chief Operating Officer
11 Yearsyrs
Team Leader Manager Sales Manager
Sales And Marketing Manager
6 Yearsyrs
Team Leader Project Manager Business Development Manager
Business Development Director
11 Yearsyrs
Sales Leader Store Manager Owner
Marketing Director
7 Yearsyrs
Sales Leader Assistant Store Manager Sales Manager
Territory Sales Manager
7 Yearsyrs
Sales Leader Store Manager General Manager
Territory Manager
7 Yearsyrs
Technical Advisor Operations Manager Vice President
Founder And Chief Executive Officer
7 Yearsyrs
Technical Advisor Operations Manager Branch Manager
Relationship Manager
6 Yearsyrs
Technical Advisor Supervisor Program Manager
Associate Director
8 Yearsyrs
Technical Support Specialist Field Service Technician Owner/Operator
Sales Account Manager
6 Yearsyrs
Technical Support Specialist Administrator Owner/Manager
Internet Sales Manager
6 Yearsyrs
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Do you work as a Product Advisor?

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Do you work as a Product Advisor?

Product Advisor Demographics

Gender

Male

51.1%

Female

40.0%

Unknown

8.9%
Ethnicity

White

57.9%

Hispanic or Latino

18.0%

Black or African American

10.7%

Asian

8.7%

Unknown

4.7%
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Foreign Languages Spoken

Spanish

36.8%

Portuguese

7.4%

Mandarin

6.3%

Chinese

6.3%

German

6.3%

French

4.2%

Italian

4.2%

Japanese

4.2%

Cantonese

4.2%

Vietnamese

3.2%

Hindi

3.2%

Dutch

3.2%

Russian

2.1%

Urdu

2.1%

Khmer

1.1%

Welsh

1.1%

Dari

1.1%

Bengali

1.1%

Indonesian

1.1%

Occidental

1.1%
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Product Advisor Education

Schools

University of Phoenix

12.1%

University of Washington

8.1%

University of Central Florida

6.1%

Georgia State University

6.1%

Bellevue College

5.6%

University of Houston

5.6%

Northern Virginia Community College

5.6%

Purdue University

5.1%

University of Massachusetts - Lowell

4.5%

Bergen Community College

4.5%

University of Cincinnati

4.0%

Western Connecticut State University

4.0%

Bryant and Stratton College

4.0%

Mesa Community College - Boswell

3.5%

University of North Texas

3.5%

Arizona State University

3.5%

Ohio State University

3.5%

San Jose State University

3.5%

Full Sail University

3.5%

Austin Community College

3.5%
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Majors

Business

30.6%

Communication

6.8%

Marketing

5.8%

Computer Science

5.5%

Psychology

5.5%

Information Technology

5.0%

Graphic Design

4.6%

Criminal Justice

4.3%

Liberal Arts

4.1%

Management

4.0%

Computer Information Systems

3.5%

Accounting

3.0%

Finance

2.6%

Biology

2.5%

Health Care Administration

2.3%

General Studies

2.1%

English

2.1%

Political Science

2.1%

Electrical Engineering

1.8%

Medical Assisting Services

1.8%
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Degrees

Bachelors

46.2%

Other

25.0%

Associate

13.2%

Masters

10.1%

Certificate

3.6%

Diploma

0.9%

Doctorate

0.7%

License

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$83,000
View Detailed Salary Report
$40,000
Min 10%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$175,000
Max 90%
Best Paying Company
Microsoft
Highest Paying City
Denver, CO
Highest Paying State
North Dakota
Avg Experience Level
1.4 years
How much does a Product Advisor make at top companies?
The national average salary for a Product Advisor in the United States is $84,068 per year or $40 per hour. Those in the bottom 10 percent make under $40,000 a year, and the top 10 percent make over $175,000.

Real Product Advisor Salaries

Job Title Company Location Start Date Salary
Advisor, Strategic Product Develpoment CVS Pharmacy, Inc. Woonsocket, RI Aug 11, 2014 $125,000
Product Advisor Quest Software, Inc. San Francisco, CA Dec 10, 2012 $96,300
Edell Product Advisor Dell USA, LP Round Rock, TX Sep 03, 2012 $77,500
Product Advisor Dell USA, LP Round Rock, TX Sep 03, 2012 $77,500
GOL Solution Product Advisor Fedex Trade Networks Transport & Brokerage, Inc. Boston, MA Sep 09, 2014 $64,709 -
$84,708

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Top Skills for A Product Advisor

  1. Product Knowledge
  2. Customer Service
  3. Windows Phone
You can check out examples of real life uses of top skills on resumes here:
  • Provide detailed product knowledge for all Microsoft products and services while presenting a complete solution for customer's unique technological needs.
  • Preform administrative, including retail sales, inventory management, and exceptional customer service abilities.
  • Helped train and inform customers on the new Windows 8, Windows Phone 8, Surface RT, and Surface Pro.
  • Provided customers with limited technical support.
  • Implemented a training program for all employees to increase product offerings and generate revenue.

How Would You Rate Working As a Product Advisor?

Are you working as a Product Advisor? Help us rate Product Advisor as a Career.

Top Product Advisor Employers

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