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Product assistant skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical product assistant skills. We ranked the top skills for product assistants based on the percentage of resumes they appeared on. For example, 15.3% of product assistant resumes contained customer service as a skill. Continue reading to find out what skills a product assistant needs to be successful in the workplace.

15 product assistant skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how product assistants use customer service:

Created new processes and systems for increasing customer service satisfaction.- Achieved high sales percentage with consultative, value-focused customer service approach.
Cross-trained and provided back-up for other customer service representatives when needed.- Compute accurate sales prices for purchase transactions.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how product assistants use data entry:

Assisted team members and fellow co-workers by making copies, word processing, faxing, designing, data entry and organizing.
Managed travel and travel calendar, data entry, processing expenses, faxing, filing, copying and daily correspondence.

3. Product Assistance

Here's how product assistants use product assistance:

Worked as a team member performing duties, product assistance along with successful top numbers for the West Tennessee region.
Mount Sterling, KY 40353Worked as a team member performing cashier duties, product assistance and cleaning.

4. Product Development

Product development is the complete procedure of creating a product from concept until release of the final product. Product development has many stages after which a product is released into the market. Identifying the need, creating the opportunity, conceptualizing a product, and providing a solution, all are different stages of product development.

Here's how product assistants use product development:

Gathered information on pricing and product development relating to special categories.
Promoted to Sales/Product Development Coordinator based on strong performance.

5. Market Research

Market research is a collective effort to collect information related to a consumer's needs and wants. It is a systematic approach that involves recording and analysis of both qualitative and quantitative data. Market research helps a business to identify a target market correctly and identify the gaps in potential consumer's expectations.

Here's how product assistants use market research:

Assessed competitors through market research on competitors to identify company strengths and weaknesses.
Managed large database to control distribution of essential market research.

6. Administrative Tasks

Here's how product assistants use administrative tasks:

Operated cashier system and completed daily administrative tasks.
Performed administrative tasks as ordering, purchasing, and tracking of product through completion.

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7. Customer Orders

Here's how product assistants use customer orders:

Handled minor pricing issues and entry of repeat customer orders on labels, ribbons, and miscellaneous supply products.
Process customer orders for key accounts.

8. Product Complaints

Here's how product assistants use product complaints:

Trained numerous new employees quarterly Assisted customers with store and product complaints.
Abided by California health code regulations Assisted customers with product complaints.

9. Store Policies

Here's how product assistants use store policies:

Learned to operate computerized register systems and apply various store policies regarding returns and exchanges.
Box Office New York City, NY Maintained up-to-date Knowledge of store policies regarding payments, returns and exchanges.

10. Inventory Control

Here's how product assistants use inventory control:

Receive, deliver, replenish, and maintain appropriate materials/ equipment/supplies/ forms; assist with maintaining inventory control.
Tracked shipped products and orders for inventory control and consumers.

11. Customer Complaints

Here's how product assistants use customer complaints:

Resolved customer complaints in a professional and effective manner.
Handle Customer complaints and return exchange products.

12. Product Line

Product line is a collection of similar or related products that may be under a single brand manufactured by the same company. It may include different varieties of a specific product of a brand which comes in different categories. In other cases, the product line may differ in some characteristics despite being from the same manufacturer.

Here's how product assistants use product line:

Established Promotional Product Review Program creating higher visibility for the Desktop product line.
Lowered manufacturing and shipping costs by redesigning the product line packaging and relabeling under the OSHA and FDA regulation requirement.

13. Cash Drawers

Here's how product assistants use cash drawers:

Maintained adequate cash supply in cash drawers and balanced accurately.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

14. Computer System

Here's how product assistants use computer system:

Received RFQ's from utilities and electric utility distributors nationwide, analyzed price history, quoted prices using enterprise-wide computer system.
Reduced inefficiencies by temporarily analyzing computer systems, and tracking errors.

15. R

R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.

Here's how product assistants use r:

Plotted various plots using various R libraries to find out the resulting trend.
Served as liaison between Sales, Marketing, Customer Service, R &D and Engineering.

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What skills help Product Assistants find jobs?

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List of product assistant skills to add to your resume

The most important skills for a product assistant resume and required skills for a product assistant to have include:

Customer Service
Data Entry
Product Assistance
Product Development
Market Research
Administrative Tasks
Customer Orders
Product Complaints
Store Policies
Inventory Control
Customer Complaints
Product Line
Cash Drawers
Computer System

R
Quality Communication
Customer Support
Product Knowledge
Sales Floor
POS
Retail Buyers
Track Product
Industrial Design
Product Issues
Emergency Call-Outs
Inventory Balances
Customer Inquiries
Trade Shows

Front Desk
PowerPoint
Competitor Analysis
Customer Satisfaction
Inventory Management
Product Capabilities
Action Calendar
Smoothies
Expense Reports
Inventory Reports
Domestic Vendors
Merchandise Returns

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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