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Top 50 Product Associate Skills

Below we've compiled a list of the most important skills for a Product Associate. We ranked the top skills based on the percentage of Product Associate resumes they appeared on. For example, 25.7% of Product Associate resumes contained Product Knowledge as a skill. Let's find out what skills a Product Associate actually needs in order to be successful in the workplace.

These are the most important skills for a Product Associate:

1. Product Knowledge

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high Demand
Here's how Product Knowledge is used in Product Associate jobs:
  • Assist customer service with fit and product knowledge to educate them on how to up-sell product and minimize return rates.
  • Increased product knowledge and new customer base by developing training & surgical assist products
  • Offered product knowledge to resolve consumer concerns in a timely and professional manner.
  • Serve as a product knowledge resource for consumers and entry level associates.
  • Focused on developing product knowledge and selling skills.

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1 Product Knowledge Jobs

No jobs at selected location

2. Customer Service

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high Demand
Here's how Customer Service is used in Product Associate jobs:
  • Delivered strong customer service to help established customer base.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Responded to cases submitted by Customer Service on behalf of members inquiring about their plan status.
  • Utilized phone, email and fax to fulfill customer orders while upholding focus on customer service.
  • Paper works, Customer service and Making sure that the store inventory remains in great shape.
  • Delivered excellent customer service and drove sales by maintaining a safe, welcoming environment.
  • Provide excellent customer service by answering phones and accurately and quickly ringing up purchases.
  • Aided in Customer Service with management of patron orders and preparation of foods.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Provided customer service assistance both in person and on the phone.
  • Interfaced with sampling, marketing, customer service departments and vendors.
  • Stock work, customer service, retail, pet care.
  • Performed customer service and stocking activities throughout the store
  • Provide customer service by assisting customers find whatever they need or offering alternative solutions.
  • Performed customer service, including listening and responding to customers' needs, recommending products and services, and cashier duties.
  • Answered customer service inquiries for Cigna members, providers and sales staff.
  • Assist with loss prevention efforts by providing proactive customer service.
  • Managed Quality Assurance for all syrup orders after entry Account Representative/Call Center Customer Service Representative Managed beverage account for McDonalds.
  • Distribute products to specific instructions Assist customers with merchandise selection Expand knowledge on customer service and products
  • Provide excellent Customer Service Stocked and placed merchandise on shelves Answered phones and finalized purchases

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3. New Merchandise

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high Demand

4. Ensure Compliance

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high Demand

5. Financial Products

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high Demand
Here's how Financial Products is used in Product Associate jobs:
  • Structured financial products to allow clients to make efficient use of market dislocations and express their macroeconomic views.
  • Bank of the Philippine Islands - Financial Products and Services GroupCorporate Banking Division - Product Management Department
  • Advised, marketed and sold financial products to consumer markets Assisted supervisor in monthly comparative analysis.
  • Modeled and analyzed cash flows of complex fixed income financial products (e.g.

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6. Sales Floor

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high Demand
Here's how Sales Floor is used in Product Associate jobs:
  • Completed stock replenishment and sales floor presentation to guarantee product availability and promote customer satisfaction.
  • Delivered stock to the sales floor as needed, ensuring that the standard of visual appearance and product rotation was enforced.
  • Train new employees on company Policy and Procedure associated with the stock room and inventory on the sales floor.
  • Reviewed sales floor merchandise integrity to ensure that planned merchandise layout plan is reflected on the sales floor.
  • Worked extensively in the stockroom organizing products, unloading trucks, and moving merchandise to the sales floor.
  • Organized all back stock products as well as restocking items on the sales floor.
  • Operated manual pallet jack to move freight onto sales floor to stock shelves.
  • Operate cash register, sales floor, stockroom and data entry.
  • Operated a forklift to unload freight and move to sales floor.
  • Organized the sales floor while extending adequate and fast customer service.
  • Open shipment containers and make product ready for sales floor.
  • Maintained cleanliness and presentation of warehouse and sales floor.
  • Adjusted and maintained pricing and organization of sales floor.
  • Move merchandise from receiving onto the sales floor.
  • Assisted customers on the sales floor.
  • Maintained cleanliness of sales floor.
  • Replenished sales floor and stock room items using a p.o.s system Unload and organized merchandise from truck to pallet.
  • Process shipment Push product out and merchandise on sales floor Complete daily cleaning tasks in stock room

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5 Sales Floor Jobs

No jobs at selected location

7. FDA

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high Demand
Here's how FDA is used in Product Associate jobs:
  • Understand and operate within guidelines established by regulatory agencies including FDA and Baxter Global Operating Procedures.
  • Submitted electronic Medical Device Reports for FDA notification.
  • Examined medical complaints for FDA reporting eligibility.
  • Documented consumer call information per FDA guidelines.
  • Negotiated and resolved federal and state enforcement disputes through direct negotiations with regulatory agencies (FDA, FTC and CPSC).
  • Filed Adverse Drug Experience Reports and 15-Day Alert Reports to the FDA in compliance with 21CFR 314.80.
  • Represented the complaint handling function and Adverse Event Reporting during multiple FDA inspections with no deficiencies noted.
  • Ensured artwork for exam gloves was consistent with FDA guidelines.
  • Reviewed complaints for compliance to internal procedures and FDA regulations.
  • Maintained knowledge of FDA regulations of medical device reporting.
  • Prepared and submitted FDA MedWatch reports.
  • Audit peer files to ensure they follow both the FDA and company'sstandard.
  • Prepared and filed initial MDRs and supplemental reports per FDA requirement.
  • Submitted MDR/MDV reports for all reportable events to the FDA.
  • Assisted in electronic MDR submittal (FDA form 3500).
  • Assist in responding to client complaints; close complaints (within FDA/ICH timelines) all according to (SOPs).

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2 FDA Jobs

No jobs at selected location

8. Pet Products

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high Demand
Here's how Pet Products is used in Product Associate jobs:
  • Demonstrate a keen understanding of all pet products and services for sustained business growth and profitability.
  • Assisted training of several new Pet Products Associates with stocking and general store procedures.
  • Adopt a leadership role on the team to assist the Pet Products Manager.
  • Reported to Lead Associate and Pet Products Manager for direction and supervision.
  • Helped with inventory and stocking of all pet products that were received.
  • Lead other Pet Products Associates and hold them to commitment standards.
  • Learned a lot about pets and pet products.
  • Stock and organize pet products and food.

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9. Market Research

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high Demand
Here's how Market Research is used in Product Associate jobs:
  • Analyzed and developed market research for FIAT Professional vehicles and FIAT 500 and launched both products.
  • Analyze potential products through market research, cost analysis and product scope.

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10. Inventory Control

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high Demand
Here's how Inventory Control is used in Product Associate jobs:
  • Improved inventory control process reducing time to inventory fish tanks by 25%.
  • Worked off-peak hours to execute pricing, re-organizing and display set-up for the next day Maintained inventory control procedures.
  • Assist customers with high tech and office base product purchases Assist Management with inventory control parameters

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11. Data Entry

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high Demand
Here's how Data Entry is used in Product Associate jobs:
  • Enter data entry from customer's comments and satisfy the customer.
  • Answer all incoming calls welcoming them to Melaleuca Data entry on all telephone orders and specials over the phone.

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12. Pet Care Department

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high Demand

13. Medical Devices

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high Demand
Here's how Medical Devices is used in Product Associate jobs:
  • Managed and handled high-risk or in-depth investigation required complaints for medical devices.
  • Investigate incoming Technical Product Complaint cases for finished products and medical devices in GMP lab.
  • Round Lake, IL 2010 to 2014 Provides medical devices and pharmaceutical drugs for the healthcare industry.

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14. Stock Shelves

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high Demand
Here's how Stock Shelves is used in Product Associate jobs:
  • Processed shipments and maintained organized stock shelves.
  • Stock shelves, racks, cases, bins, and tables.
  • Load and unload shipment; organize stock room.. Construct displays, stock shelves and operate CAO system.
  • Stock shelves.Skills UsedLearned to use a forklift.

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15. New Product Development

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average Demand
2 New Product Development Jobs

No jobs at selected location

16. SOP

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Here's how SOP is used in Product Associate jobs:
  • Process Development and SOP creation for scale-up and manufacturing for Medical Diagnostic products.
  • Followed SOP's pertaining to Corporate Records Management storage and procedures.
  • Develop SOP's and work instructions for production of products.
  • Follow the SOP and GMP rules and regulation.
  • Trained Client Services Level 1 staff on SOPs as a part of a project to reorganize business processes.
  • Assist with revision of the SOPs and process improvement initiatives related to the TPC.

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17. Oversaw

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18. Balance Sheet

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Here's how Balance Sheet is used in Product Associate jobs:
  • Create the daily balance sheet and investigate variances by communicating with stakeholders and producing the results to global desk heads.
  • Monitor Balance Sheet assets vs. liabilities and Regulatory W reporting with treasury and liquidity teams.
  • Reconciled P/L and balance sheet positions between various systems and the General Ledger.

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2 Balance Sheet Jobs

No jobs at selected location

19. ABS

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average Demand
Here's how ABS is used in Product Associate jobs:
  • Generated risk analysis, scenario testing, back testing, and ad hoc reporting, for PIMCO's Absolute Return Strategies
  • Travel & Entertainment like Spice jet, easy cabs, PVR cinemas, Big cinemas & Bookmyshow etc.
  • Used technical sweaters knowledge to develop abstract sweater stitches & patterns inspired by vintage woven protos.

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20. Product Information

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average Demand
Here's how Product Information is used in Product Associate jobs:
  • Communicated with patients to obtain product information for investigations.
  • Trained new associates and managed continuous training of 16 clothing department employees in product information and procedures of the department.
  • Complete safety training and company courses on product information and features.
  • Assist brokers with client account or product information.
  • Communicated with Wallcovering Director regarding new product information and sample status.
  • Created, reviewed and updated the company's SOPs to support the Product Information Area and the Quality Assurance Department.

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21. Technical Support

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average Demand
Here's how Technical Support is used in Product Associate jobs:
  • Review customer and technical support call information to determine complaint investigation requirements and look for trends in complaints.
  • Provided technical support and training to internal and external product users on a daily and on-call basis.
  • Provide technical support to community banks for their all activities.

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22. Risk Management

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average Demand

23. GMP

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average Demand
Here's how GMP is used in Product Associate jobs:
  • Performed Investigations in a uniform and timely manner for medical device returns in compliance with GLP, GDP and GMP regulations.
  • Keep clean room and all equipment according to GMP rules at all the time.
  • Experience working in GMP environment.
  • Performed lab audits to lab space and equipment to in accordance to cGMP practices.
  • Dispositioned clinical drug products by auditing batch records, vendor certificates and associated documents in accordance to cGMPs and approved specifications.

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1 GMP Jobs

No jobs at selected location

24. ISO

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average Demand
Here's how ISO is used in Product Associate jobs:
  • Acted as liaison internally and with external collaborators to develop projects.
  • Assist department supervisors with associate development.
  • Serve as communications liaison to the funds' administrator; coordinate adviser activities for prospectuses and reports.
  • Work directly with the Operations Manager and Supervisor to resolve any issues that arise with production.
  • Serve as liaison between the adviser and marketing areas to drive marketing collateral promoting the funds.
  • Received and handled supervisor requests from associates and customers in absence of Pet Product Manager.
  • Acted as a liaison between internal and external customers throughout the implementation process.
  • Report directly to Supervisors (Team Leads) about current order/line status.
  • Managed CAR(Corrective Action Request) system for ISO 9001.
  • Participated in the bi-weekly Quality Team meetings pertaining to ISO 9001.
  • Reviewed and updated Quality Management System procedures for ISO 9001.
  • Reviewed Corrective Action for completeness and effectiveness for ISO 9001.
  • Created product rate and coverage comparisons for presentation to clients.
  • Track episode budgets and ensure financial targets are met.
  • Obey the Manager, Supervisor or QC Instruction.
  • Selected as Advisory Council member, Software and Menomune point person by manager * Appointed by manager to mentor new hires
  • Served as key relationship manager to 25 clients ranging from investment banks, broker/dealers, and investment advisors.
  • Lead architect and project manager for marketing initiative to allow retail Financial Advisors to market GIPS model performance.
  • Generate and present sales campaigns of discretionary wrap fee asset management programs to financial advisors.
  • Analyzed data from environmental monitoring of ISO Class 7 cleanroom.

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25. Nike

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average Demand

26. SQL

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average Demand
Here's how SQL is used in Product Associate jobs:
  • Created a reporting data warehouse framework using Microsoft Access for upgrade to SQL Server.
  • Utilized T-SQL, SSRS, and SSIS in conjunction with the SQL job scheduler.

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27. Special Projects

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average Demand
Here's how Special Projects is used in Product Associate jobs:
  • Worked on special projects and company initiatives related to Marketing and Promotions.
  • Trained and supervised a special projects team consisting of 5-7 associates in review and action relating to employer participation requirements.
  • Provided 98-100% completion times including both regular and special projects.
  • Selected to work on several special projects with members from leadership.
  • Selected to work on special projects involving onsite sales.

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7 Special Projects Jobs

No jobs at selected location

28. Product Complaints

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average Demand
Here's how Product Complaints is used in Product Associate jobs:
  • Acted as a key contact and subject matter expert for customer product complaints and quality issues intake for whole blood/donor business.
  • Managed and maintained data entry of product complaints via Trackwises and Microsoft excel.

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29. QA

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average Demand

30. Powerpoint

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low Demand
2 Powerpoint Jobs

No jobs at selected location

31. R

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low Demand
Here's how R is used in Product Associate jobs:
  • Proposed adjustments to the client's projected liquidation assumptions methodology to account for various types of modifications.
  • Enter inventory data and process information to keep production tracking accurate.
  • Managed shipping and receiving department.
  • Received Total Quality Management Award.
  • Maintain list of Dental Manufacturers and current information (addresses, contacts, phone and fax numbers).
  • Assist my fellow associates to ensure they are completing their projects completely and efficiently.
  • Labeled, packaged and shipped finished product, always meeting and exceeding product standards.
  • Created use cases and functional requirements for next generation hardware & software products.
  • Provide documentation of test processes, standards, policies and guidelines.
  • Used initiative to help the store be a step ahead.
  • Applied consistent design elements to insure continuity of products.
  • Manufactured and packaged various types of welding wires.
  • Implement and monitor all new processes or procedures.
  • Analyze and resolve problems with database applications.
  • Ensured product shelves were readily available for customers at all times, while also providing detailed information to Pet Parents.
  • Created, assembled, modified and edited product content, including text, images, pricing and technical specifications.
  • Ship and receive products from dental manufacturers and help compiling evaluations.
  • Worked under E-Commerce Manager of Sunandski.com, Toby Craig.
  • Created clean and gripping content in Photoshop, Optimized content according to SEO standards.
  • Designed product mockups for usability tests, prominent company pre-launch signups, and investor pitches.

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32. Bloomberg

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low Demand
Here's how Bloomberg is used in Product Associate jobs:
  • Implement and integrated new processes for tracking U.S. ABS and RMBS performance using ABSnet, Intex, and Bloomberg.

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33. Delivery Trucks

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low Demand
Here's how Delivery Trucks is used in Product Associate jobs:
  • Unload delivery trucks of store merchandise.
  • Ensured product was available for customers Aided customers in determining the right products for them and their pets Processed delivery trucks

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34. Quality Standards

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low Demand
Here's how Quality Standards is used in Product Associate jobs:
  • Operated under minimum oversight and supervision while upholding high quality standards and meeting rigorous deadlines.
  • Complete understanding of the quality standards for all BIW production systems.
  • Maintain quality standards and order for product presentation on the shelves.
  • Ensured quality standards were maintained during selection of garment.
  • Examined products to verify they met quality standards.

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35. Internet

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low Demand
Here's how Internet is used in Product Associate jobs:
  • Support production Electronic Distribution and Internet applications.
  • Set up NT Network and provided general PC, internet and network support.
  • Provided first-ever process that has recently been applied to the Internet.
  • Developed automated internet page creation using Visual Basic and html for several hundred page site.

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36. Osha

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low Demand
Here's how Osha is used in Product Associate jobs:
  • Clean and maintain the warehouse to comply with OSHA regulations, as well as meet our company's standards.
  • Participated in a VPP OSHA environment.
  • Comply with OSHA and SDS standards.
  • Comply with OSHA and MSDS Standards Customer Satisfaction: Ensure that product was available in stock on the floor for customers.

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37. CLO

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low Demand
Here's how CLO is used in Product Associate jobs:
  • Contributed to monthly, quarterly, and yearly closings according to local and international accounting requirements.
  • Maintain timely investigation, management and closure of complaint issues in accordance with federal regulations.
  • Worked closely with suppliers requesting return material authorization numbers, and failure analysis.
  • Worked closely with management on inventory forecast and market trends.
  • Developed an Advertising Disclosures matrix which included current company disclosures, TILA disclosures, California BRE requirements and UDAAP requirements.
  • Work closely to Buyer and Planner to ensure inventory level is accurate and satisfy demand of market at timely manner.
  • Work closely with Market Risk team on monitoring daily VAR movement, CCAR data submission and street testing.
  • Work closely with the Director of Education, Vice President of Sales and Vice President of Marketing
  • Trained new hires, closely monitored sales to communicate product needs to store management.
  • Followed the product complaint handling SOP from creation of the complaint files to closure.
  • Established and coordinated periodic x-rays of battery 2.0 enclosures to determine proper weld construction.
  • Worked closely with IT and operations in resolving daily control and system issues.
  • Posted and reconciled P/L in the general ledger at month/quarter-end closings.
  • Work closely with the copywriter to ensure copy is accurate.
  • Maintained levels of secrecy due to strict non-disclosure contracts.
  • Store closing tidiness for next day business hours.
  • Perform all necessary opening and closing duties.
  • Managed business and technology stakeholders to design and execute product and process changes in a 150,000+ user cloud SaaS environment.
  • Obtained a closed-form solution for day-count knockout puts traded in Japan on both Nikkei and USD/JPY.
  • Analyze and recommend deal structures, prepare all pre-deal financial analysis, assist in all aspects of pre-closing audits.

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38. VBA

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low Demand
Here's how VBA is used in Product Associate jobs:
  • Developed VBA tool to improve supplier compliance by providing account managers with real-time data to drive decision making
  • Developed programs for outputting data from ACCESS to desktop publishing using VBA and hypertext markup languages.
  • Iterate upon VBA application to ensure stability, compatibility with new systems, and data accuracy.
  • Created VBA scripts/procedures to streamline research/reporting project production time by 90%.

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39. RAN

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low Demand
Here's how RAN is used in Product Associate jobs:
  • Prepared master agreements and transaction level documentation in respect of over-the-counter derivatives, repurchase transactions and securities loans.
  • Inspected raw materials and analyzed data for Incoming Quality Assurance department.
  • Negotiated prime brokerage agreements and hedge fund financing arrangements.
  • Created and maintained the SOX 404 procedures to control risks associated with the Master Repurchase and Loan Trading transactions
  • Produced automated weekly report on key financial metrics following new auto insurance product launch in state of Texas.
  • Review Safety/Regulatory impact on identified ECO's (Electronic Change Order) and provide Product assurance.
  • Helped maintain work areas and warehouse halls free of clutter, for safer transit.
  • Pitched to both internal and external brands for sponsorship of the 2016 ActiveHealth Events.
  • Created, developed, and maintained a 24-language database of translations for product labeling.
  • Arrange for meetings with dental manufactures and CRA associates for presentation of new products.
  • Interacted with manufacturing team to provide design and cost options for product range.
  • Maintain company policies and procedures for sales and service and store appearance standards.
  • Developed an understanding of the value drivers for the US Treasury warrant.
  • Assisted clients with finance, insurance and service options.
  • Assisted in transporting purchases to vehicles, as needed.
  • Marked clearance products with updated price tags.
  • Draft briefs regarding discovery disputes in title insurance dispute involving multi-million dollar mortgage fraud.
  • Assisted Cigna insurance holders on utilizing their mail order pharmacy benefits via the telephone.
  • Arrange for sales campaign and display Servicing customers at retail location
  • Used eBudde to record transactions and update inventory.

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40. Customer Complaints

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low Demand
Here's how Customer Complaints is used in Product Associate jobs:
  • Contacted customers regarding lease renewals and terminations, composed customer log files, handled customer complaints and attended monthly department meetings.
  • Identified, lead and implement process improvement activities that resulted in 5% decrease in customer complaints within six months.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

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41. Ensure Accuracy

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low Demand
Here's how Ensure Accuracy is used in Product Associate jobs:
  • Proofread shipping and receiving documents to ensure accuracy.
  • Reviewed product labeling changes and updates to ensure accuracy with the local and core expectancy lists.
  • Monitor inventory to ensure accuracy, research discrepancies, and fix problems as they are identified.

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42. Animal Care

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43. Cmbs

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low Demand

44. Data Analysis

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low Demand
Here's how Data Analysis is used in Product Associate jobs:
  • Directed projects for stability studies and managed stability program which includes scheduling, data analysis, testing and method transfer.

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45. Customer Orders

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low Demand
Here's how Customer Orders is used in Product Associate jobs:
  • Accepted and prepared quotes, customer orders and purchase orders.
  • Assembled, tested and packaged batteries for customer orders.
  • Create customer orders to exact specifications on the order form

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46. Trade Shows

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low Demand
Here's how Trade Shows is used in Product Associate jobs:
  • Led and directed company presence at major industry trade shows including annual meetings of the American
  • Research the market, attend trade shows and identify new opportunities for business development.
  • Represented NFRC at trade shows and educational seminars in the U.S. and Canada.
  • Coordinated all product needs for trade shows (OR, SIA, TRE) and sales meetings.

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47. Intex

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48. Rmbs

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49. Computer System

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low Demand
Here's how Computer System is used in Product Associate jobs:
  • Checked in all new inventory items through the computer system as well as checking out any transfers or markdowns.
  • Assist and comply with customer, shipping and receiving, using computer system and updating database, stock inventory.
  • Work with the GXP (computer system) validation and the entire Standard Operational Procedures.
  • Write calculations on provided worksheets for Order Entry Associates to enter into computer system.
  • Entered all income into computer system.

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50. Adverse Events

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low Demand
Here's how Adverse Events is used in Product Associate jobs:
  • Reviewed source documents and conducted appropriate correspondence regarding adverse events.
  • Escalated reported adverse events and compliance deficiencies to superiors.
  • Assisted the technical Product Complaints department in handing product complaints including adverse events in a timely manner.
  • Triaged adverse events to determine priorities and reviewed Cardiology colleagues' reports.

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Product Associate Jobs

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20 Most Common Skills For A Product Associate

Product Knowledge

31.8%

Customer Service

16.4%

New Merchandise

10.4%

Ensure Compliance

8.2%

Financial Products

4.3%

Sales Floor

3.8%

FDA

2.9%

Pet Products

2.6%

Market Research

2.2%

Inventory Control

2.1%

Data Entry

2.0%

Pet Care Department

2.0%

Medical Devices

1.9%

Stock Shelves

1.7%

New Product Development

1.6%

SOP

1.6%

Oversaw

1.2%

Balance Sheet

1.2%

ABS

1.1%

Product Information

1.1%
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Typical Skill-Sets Required For A Product Associate

Rank Skill
1 Product Knowledge 25.7%
2 Customer Service 13.2%
3 New Merchandise 8.4%
4 Ensure Compliance 6.6%
5 Financial Products 3.4%
6 Sales Floor 3.1%
7 FDA 2.4%
8 Pet Products 2.1%
9 Market Research 1.8%
10 Inventory Control 1.7%
11 Data Entry 1.6%
12 Pet Care Department 1.6%
13 Medical Devices 1.5%
14 Stock Shelves 1.4%
15 New Product Development 1.3%
16 SOP 1.3%
17 Oversaw 1.0%
18 Balance Sheet 1.0%
19 ABS 0.9%
20 Product Information 0.9%
21 Technical Support 0.9%
22 Risk Management 0.8%
23 GMP 0.7%
24 ISO 0.7%
25 Nike 0.7%
26 SQL 0.7%
27 Special Projects 0.7%
28 Product Complaints 0.7%
29 QA 0.7%
30 Powerpoint 0.7%
31 R 0.7%
32 Bloomberg 0.7%
33 Delivery Trucks 0.7%
34 Quality Standards 0.7%
35 Internet 0.7%
36 Osha 0.7%
37 CLO 0.6%
38 VBA 0.6%
39 RAN 0.6%
40 Customer Complaints 0.6%
41 Ensure Accuracy 0.6%
42 Animal Care 0.6%
43 Cmbs 0.6%
44 Data Analysis 0.6%
45 Customer Orders 0.6%
46 Trade Shows 0.6%
47 Intex 0.5%
48 Rmbs 0.5%
49 Computer System 0.5%
50 Adverse Events 0.5%
{[{skill.rank}]} {[{skill.name}]} {[{skill.percentageDisplay}]}%
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