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Product developer full time jobs - 55 jobs

  • Group Product Manager (Platform - Users)

    Coinbase 4.2company rating

    Columbus, OH

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The 'Users' organization, part of our Platform Product Group, holds a broad and critical scope at Coinbase, overseeing some of the company's most visible and high-traffic product experiences. This includes managing access to Coinbase's products-such as sign-in, sign-up, onboarding, KYC, recovery, and 2-step verification-as well as core identity-related surfaces like Profile, Settings, and Business Platform. This organization is fundamental to using every custodial Coinbase product and accessing and navigating our expanding product portfolio. *What you'll be doing (ie. job duties):*** * Own product development from conception to launch, strategically expanding our core product offering. * Collaborate deeply with Engineering, Design, and other cross-functional teams to develop and drive a cohesive product vision, strategy, and roadmap. * Define, instrument, and analyze key metrics to guide product development and drive world-class operational rigor. * Align teams (and the company) on a shared vision, then relentlessly execute against that vision. * Clearly and consistently communicate vision, strategy, and progress with internal stakeholders, partners, and executive leadership. *What we look for in you (ie. job requirements):*** * 8+ years of experience in Product Management. * Proven ability to lead product strategy and align cross-functional teams including Engineering, Security, Compliance, Legal, Design, and Operations. * Proven ability to evangelize and own product vision and strategy with significant executive-level visibility. * Extremely strong analytical and prioritization rigor, gracefully navigating complex and ambiguous trade-off decisions. * Clear, confident, and concise communication combined with the ability to build strong and trusted company-wide relationships. * Creative and entrepreneurial with strong executional rigor and an aptitude for fast-paced and demanding environments. * Committed to building robust and scalable systems to ensure Coinbase performs under all market conditions. * Ultimately, able to land significant company-wide business impact congruent with Coinbase's global vision and strategy. * Domain experience with "identity," KYC, onboarding, and/or IAM. *Nice to haves:* * Domain experience in Onboarding, Identity, or an adjacent domain isn't a must-have but is highly valued. Job ID: GPPM06US *Answers to crypto-related questions may be used to evaluate your onchain experience *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $243,865-$286,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $243.9k-286.9k yearly 60d+ ago
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  • Product Manager (Leadership)

    Meta 4.8company rating

    Columbus, OH

    At Meta, we're shaping innovative experiences in service of giving people the power to build community and bring the world closer together. Our multidisciplinary product teams are creating new ways to help people connect, find communities and grow businesses. Together, we are committed to building innovative technologies - Facebook, Instagram, Messenger, WhatsApp, Workplace, Meta Quest and more - to serve billions of people around the globe.Meta Product Management Leaders work with cross-functional teams of engineers, designers, data scientists and researchers to build products. We are looking for extremely entrepreneurial Product Management Leaders to help innovate and execute product initiatives across the company and value moving quickly. This job description represents different full-time roles across our product suite. **Required Skills:** Product Manager (Leadership) Responsibilities: 1. Lead a team through the ideation, technical development, and launch of innovative products 2. Drive product development with a team of world-class engineers and designers 3. Attract, build, manage, and develop a talented team of product leaders with a broad range of experiences, perspectives, approaches, and backgrounds 4. Establish shared vision across the company by building consensus on priorities leading to product execution 5. Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction 6. Define and analyze metrics that inform the success of products 7. Understand Facebook's strategic and competitive position and deliver products that are recognized best in the industry 8. Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm 9. Manage multiple products and priorities, scale teams, and ensure org is effective, healthy and set up for success by establishing clear and measurable goals 10. Identify and initiate opportunities for new projects or focus areas and builds teams necessary to execute **Minimum Qualifications:** Minimum Qualifications: 11. 12+ years of experience in Product Management and/or Product Design 12. 12+ years of experience working collaboratively with engineering, design and user research teams 13. 8+ years of experience hiring, managing, and developing both individual contributors and senior leaders 14. Critical thinking/analytical leadership experience 15. Experience presenting to senior executive audiences 16. BA/BS in Computer Science or related field **Preferred Qualifications:** Preferred Qualifications: 17. Experience in a consumer focused technology company 18. Experience building 0-1 products, platform/ecosystem products, or marketplaces **Public Compensation:** $249,000/year to $323,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $249k-323k yearly 60d+ ago
  • Manager, Analytics Product Development

    Cardinal Health 4.4company rating

    Columbus, OH

    At Navista, our mission is to empower community oncology practices to deliver patient-centered cancer care. Navista, a Cardinal Health company, is an oncology practice alliance co-created with oncologists and practice leaders that offers advanced support services and technology to help practices remain independent and thrive. True to our name, our experienced team is passionate about helping oncology practices navigate the future. The **Manager, Analytics Product** will be responsible for building and leading a team of data scientists, data engineers and data analysts to develop end-to-end data commercial analytics and data science solutions. The ideal candidate will be a strategic product leader with a strong background in healthcare analytics, a deep understanding of commercial needs in oncology, and proven experience managing cross-functional technical teams. The Manager brings in a product mindset and leverages Agile practices to craft and drive iterations to support building new capabilities, addressing gaps and drive automations for Data Platforms and solutions. Additionally, the Manager brings in a Service Provider mindset, demonstrating exceptional interpersonal skills, strong leadership, and relationship management to build a strong and cohesive team that focuses on building new capabilities and operations. The Manager will work closely with business product owners, business leadership, and individual business users to consistent delivery and data operations. **_Responsibilities_** + Owns the end-to-end product development process, from discovery to post-launch analysis, ensuring timely delivery of high-quality products. + Acts as the IT solution owner for lighthouse projects, responsible for delivering solutions on time, with quality, and within budget. + Establishes operational processes to meet IT controls and applies lean/agile principles for continuous improvement and rapid prototyping of data science solutions. + Leads/Manages data transformation capabilities and operations for Analytics and AI/ML solutions, including planning, demand, and budgetary oversight for Data Platforms. + Oversees the financial aspects of the team, including cloud costs, SOWs, and staff augmentation approvals. + Champions a data-driven approach to product management, utilizing analytics to measure performance, identify improvements, and inform future product iterations. + Recruits, develops, mentors, and retains a high-performing, cross-functional team of Data Engineers, Full-Stack Engineers, Data Scientists, and QA specialists. + Fosters a collaborative and innovative team environment, providing clear direction, coaching, and ensuring accountability for results and professional growth. + Manages expectations and builds strong relationships with key business and IT stakeholders, acting as the primary liaison between technical teams and business. + Collaborates extensively with commercial, sales, marketing, and clinical teams to identify high-value business opportunities, gather requirements, and ensure product adoption. + Drives business outcomes by defining clear goals and metrics and effectively communicates complex data findings and recommendations to influence action across diverse audiences. **_Qualifications_** + 8-12 years of experience in product development, with at least 3 years focused on analytics products or data products, preferred + 3+ years of experience managing technical teams including full time, contract and/or vendor resources (e.g., data engineers, data scientists, full stack developers), preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Preferred experience in the healthcare or life sciences industry, with a strong understanding of commercial operations and data in oncology. + Proven ability to define product strategy, roadmaps, and successfully launch and iterate on data-intensive products. + Strong understanding of data analytics, business intelligence tools (e.g., Power BI, Looker), and data visualization best practices. + Familiarity with software engineering data concepts, cloud data platforms (GCP, Azure), and data science/machine learning workflows. + Exceptional leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of an organization. + Ability to translate complex business problems into clear, actionable product requirements and technical specifications. + Experience with DevOps Agile practices. + Direct experience with commercial oncology analytics solutions (e.g., sales force effectiveness, market access, patient journey analytics). + Experience with agile product development methodologies. + Knowledge of healthcare data standards (e.g., FHIR, OMOP) and regulatory compliance (e.g., HIPAA, GDPR). + Experience working in a fast-paced, product-led organization. **_What is expected of you and others at this level_** + Manages department operations and supervises professional employees, front line supervisors and/or business support staff + Participates in the development of policies and procedures to achieve specific goals + Ensures employees operate within guidelines + Decisions have a short term impact on work processes, outcomes and customers + Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management + Interactions normally involve resolution of issues related to operations and/or projects + Gains consensus from various parties involved **Anticipated salary range:** $105,100 - $165,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $105.1k-165.1k yearly 35d ago
  • Product Development Manager - Senior Associate

    PwC 4.8company rating

    Columbus, OH

    **Specialty/Competency:** Product Innovation **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In product management, you will be the general manager of commercial and internal products. You will sit at the intersection of the business, user experience, and the technologies that solve our customer and end-user problems; confirming they meet market demands and drive business growth. You will design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Your involvement will last throughout all stages of a product's lifecycle including modifications, upgrades, maintenance of the product or product line. For commercial products, it also includes commercialization, go-to-market planning, sales, and other key business support activities. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Respond effectively to the diverse perspectives, needs, and feelings of others. + Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. + Use critical thinking to break down complex concepts. + Understand the broader objectives of your project or role and how your work fits into the overall strategy. + Develop a deeper understanding of the business context and how it is changing. + Use reflection to develop self awareness, enhance strengths and address development areas. + Interpret data to inform insights and recommendations. + Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the Cloud Business Group team you are expected to lead software product development and collaborate with engineering teams, business stakeholders, and end-users. As a Senior Associate you are expected to analyze complex problems, mentor others, and maintain rigorous standards while building meaningful client connections and navigating ambiguity. You are also responsible for utilizing and applying project knowledge of IT implementation, exploring new technologies, and managing product teams to deliver top-quality work. Responsibilities - Lead software product development - Collaborate with engineering teams and stakeholders - Analyze and solve complex problems - Mentor and guide junior team members - Maintain exceptional standards in deliverables - Build and nurture client relationships - Explore new technologies and manage product teams - Navigate complex scenarios to enhance personal and technical growth What You Must Have - Bachelor's Degree - 3 years of experience - Bachelor's degree or in lieu of a degree, demonstrating three years of specialized training and/or progressively responsible work experience in technology for each missing year of college. What Sets You Apart - Bachelor's Degree in Business Analytics, Computer and Information Science, Computer Engineering, Business Administration/Management preferred - CSPO, PSPO - Utilizing and applying IT implementation and maintenance knowledge - Exploring new technologies and managing product teams - Collaborating in multidisciplinary team setups - Defining and prioritizing strategic initiatives - Presenting at meetings and conferences - Representing business and consumer stakeholders - Producing visual and functional prototypes Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: *********************************** \#LI-Hybrid
    $77k-202k yearly 3d ago
  • Product Manager, Pharmacy Operations

    Gifthealth

    Columbus, OH

    About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary We are hiring a Product Manager to support product development within our pharmacy operations. In this role, you will manage and execute individual projects within the broader roadmap. You'll collaborate closely with Engineering and Operations to translate requirements into clear, actionable work and ensure successful delivery. Key Responsibilities Manage and execute multiple dispensing pharmacy-related product projects Work closely with Engineering to run planning sessions, refine requirements, and write development tickets Conduct detailed discovery with Operations to understand problems and define solutions Create and maintain workflow documentation, product specs, and cross-functional materials Support feature launches and hypercare to ensure smooth adoption and operational readiness Develop subject matter expertise in dispensing pharmacy operations and the systems that support them Communicate project status, risks, and milestones to cross-functional partners Qualifications 3-5 years of experience in technical product management, preferably in a complex operational or systems-driven environment Experience in a startup or fast-paced setting, with the ability to deliver results quickly Strong technical understanding and comfort partnering with Engineering teams Ability to learn nuanced processes and workflows rapidly Experience managing multiple projects at once, with strong organizational and prioritization skills Self-starter mentality-comfortable operating with minimal direction while staying aligned with leadership Excellent communication skills and an ability to collaborate across teams Proficiency in basic data analysis, including interpreting data trends and validating assumptions Preferred experience using GitHub for documentation, issue tracking, or collaborating with Engineering Work Environment Location: Hybrid / Remote Schedule: Full-time May require availability flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions Must be able to sit and/or work at a computer for extended periods of time. Must be able to occasionally stand, walk, and move about the office as needed. Must be able to use standard office equipment, including a computer, keyboard, mouse, and telephone. Must be able to perform repetitive motions throughout the workday, including typing, reading, and reviewing documentation. Must be able to communicate effectively with internal and external stakeholders in person, via video conference, and in writing. Must be able to work onsite during standard business hours (or hybrid/on-site as applicable). Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
    $73k-101k yearly est. 32d ago
  • Product Manager, Pharmacy Operations

    Gifthealth Inc.

    Columbus, OH

    Description: About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary We are hiring a Product Manager to support product development within our pharmacy operations. In this role, you will manage and execute individual projects within the broader roadmap. You'll collaborate closely with Engineering and Operations to translate requirements into clear, actionable work and ensure successful delivery. Key Responsibilities Manage and execute multiple dispensing pharmacy-related product projects Work closely with Engineering to run planning sessions, refine requirements, and write development tickets Conduct detailed discovery with Operations to understand problems and define solutions Create and maintain workflow documentation, product specs, and cross-functional materials Support feature launches and hypercare to ensure smooth adoption and operational readiness Develop subject matter expertise in dispensing pharmacy operations and the systems that support them Communicate project status, risks, and milestones to cross-functional partners Qualifications 3-5 years of experience in technical product management, preferably in a complex operational or systems-driven environment Experience in a startup or fast-paced setting, with the ability to deliver results quickly Strong technical understanding and comfort partnering with Engineering teams Ability to learn nuanced processes and workflows rapidly Experience managing multiple projects at once, with strong organizational and prioritization skills Self-starter mentality-comfortable operating with minimal direction while staying aligned with leadership Excellent communication skills and an ability to collaborate across teams Proficiency in basic data analysis, including interpreting data trends and validating assumptions Preferred experience using GitHub for documentation, issue tracking, or collaborating with Engineering Work Environment Location: Hybrid / Remote Schedule: Full-time May require availability flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions Must be able to sit and/or work at a computer for extended periods of time. Must be able to occasionally stand, walk, and move about the office as needed. Must be able to use standard office equipment, including a computer, keyboard, mouse, and telephone. Must be able to perform repetitive motions throughout the workday, including typing, reading, and reviewing documentation. Must be able to communicate effectively with internal and external stakeholders in person, via video conference, and in writing. Must be able to work onsite during standard business hours (or hybrid/on-site as applicable). Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
    $73k-101k yearly est. 3d ago
  • Data & AI Product Strategy Leader- Commercial Banking

    Citizens 2.9company rating

    Columbus, OH

    Citizens is in the midst of a bold, enterprise-wide transformation-leveraging the power of data and AI to reimagine how we serve our customers, operate our business, and deliver value. This transformation spans multiple domains and requires a coordinated, strategic approach to integrating data across the organization. As the Data & AI Product Strategy Leader for Commercial Banking you will lead the delivery of advanced data and intelligence products that empower commercial bankers and other clients facing colleagues with intelligence to prospect, engage, and deepen client relationships. This role is central to bridging cutting-edge AI capabilities ensuring every data product delivers measurable value to bankers and clients. You will play a central role in executing this transformation strategy by owning and orchestrating the data components that fuel it. You'll lead the horizontal enablement of data workstreams, ensuring that product teams are aligned, supported, and delivering against strategic goals. This role is not just about data-it's about driving enterprise outcomes through the thoughtful coordination of people, processes, and technology. You'll serve as a consultative partner to senior leaders, a problem solver for delivery teams, and a hands-on product leader when needed. Your ability to navigate ambiguity, build relationships, and drive execution will be critical in bringing together diverse data efforts into a unified, impactful strategy. The ideal candidate is a strategic thinker and hands-on executor, able to lead without direct authority, manage conflicting priorities, and build strong partnerships across business, technology, and analytics teams. Success in this role requires a passion for innovation, a bias for action, and a proven track record of delivering results in highly matrixed, agile environments. Key Responsibilities Strategic Coordination & Program Enablement · Design and implement horizontal routines and governance structures that support cross-functional collaboration. · Ensure strategic alignment between data product initiatives and enterprise transformation goals. · Serve as a liaison between product teams, program leadership, and business stakeholders to drive integrated planning and execution. · Champion a product mindset, focusing teams on solving customer problems and delivering value, not just executing requirements. Agile Delivery & Stakeholder Engagement · Operate within a complex "scrum of scrums" structure, coordinating within multiple agile pods and delivery teams to achieve program milestones. · Manage conflicting priorities and dependencies, ensuring transparency, accountability, and timely delivery. · Build and sustain strong partnerships with business, technology, and analytics stakeholders. · Communicate effectively across all levels of the organization, translating technical and strategic concepts into actionable insights. Budgeting & Financial Oversight · Support financial planning, budgeting, and resource allocation for data product initiatives. · Coordinate with delivery and domain leaders to develop and execute staffing plans that align with strategic priorities and program needs. · Act as a consultative partner to senior leaders and stakeholders, helping shape resource strategies and investment decisions through data-driven insights and strategic framing. User-Centric Product Design · Translate business requirements into actionable product roadmaps, prioritizing features that drive revenue, efficiency, and client satisfaction. · Lead the design and delivery of data products that provide bankers with a "single pane of glass" experience-centralizing insights, analytics, and next-best-action recommendations within business workflows. · Champion intuitive user experiences, ensuring complex AI outputs are accessible, explainable, and actionable for bankers. AI & Data Enablement · Guide the development of AI-powered analytics engines for sales processes. · Partner with data engineering, architecture, ML Ops and technology teams to ensure guiding the build out of robust data infrastructure including business layer, data pipelines, data controls as well as relevant data needed for training ML solutions including and scalable model deployment. Continuous Improvement & Innovation · Define and track key performance indicators (KPIs) such as banker adoption, revenue impact, client engagement, and operational efficiency. · Gather user feedback, conduct A/B testing, and leverage analytics to continuously refine product features and maximize business value. · Stay abreast of emerging AI, data, and fintech trends, proactively identifying opportunities to enhance the AI Banker platform and maintain competitive advantage. · Foster a culture of experimentation and responsible innovation ensuring adherence to ethics, privacy, model risks and other regulatory needs while balancing for rapid iteration. Qualifications · Strong understanding of data technologies and platforms such as Salesforce, Cloud/Data Engineering, Master Data Management, B2B / Company Databases. · Proven experience leading large, complex transformation programs that integrate Data & AI/ML for driving business process change. · Demonstrated ability to lead without direct reports, influence across organizational boundaries, and manage through ambiguity. · Deep understanding of agile delivery models, including scrum of scrums and pod-based team structures. · Exceptional communication, relationship-building, and stakeholder management skills. · Prior experience in Financial Services or Management Consulting. Education & Certifications · Bachelor's degree required; advanced degree or relevant certifications (e.g., in product management, strategy, or analytics) are a plus. Hours & Work Schedule + Hours per Week: 40 + Work Schedule: Monday - Friday + Hybrid: 4 days on-site from a Citizens corporate office, 1 day remote Pay Transparency The salary range for this position is $150,000-$220,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . #LI-Citizens1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 02/27/2026
    $150k-220k yearly 34d ago
  • Product Manager - Cash and Check Product Group

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH

    JobID: 210699101 JobSchedule: Full time JobShift: : Be a part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Work closely with product managers supporting scrum teams to ensure efficient and effective product development. As a product member on the Cash and Check Discovery & Flex team at JPMorgan Chase, you will play a crucial role in understanding and supporting the execution of our scalable discovery framework. You will lead efforts to foster strategic collaboration, drive program & initiative definition and execution, and enhance discovery efficiency and effectiveness. Your focus will be on promoting customer-centric discovery efforts, and ensuring seamless transition and integration of discovery outcomes to the execution team. Additionally, you will be part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Job Responsibilities * Understand and support the execution of a discovery framework to ensure consistency and efficiency across the organization * Collaborate effectively with cross-functional teams, stakeholders, and business users, including the QUAD, to align discovery efforts with organizational goals * Work closely with product owners & QUAD to define and decompose programs & initiatives into actionable features, ensuring alignment with business value * Ensure that discovery efforts are both effective and efficient, leveraging AI and automated tools to enhance the discovery process * Ensure smooth transition of discovery outputs to the delivery team, ensuring seamless integration and execution * Ensure that customer needs and experiences are central to all discovery efforts, driving strategic initiatives that enhance customer satisfaction * Engage with key stakeholders, including the QUAD, to communicate the value and impact of discovery efforts, driving buy-in and support for strategic initiatives * Monitor and evaluate the effectiveness of the discovery framework, making adjustments to improve outcomes and drive success * Maintain a discovery roadmap and ensure transparency on the status of the discovery phase to key stakeholders Required Qualifications, Capabilities, and Skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle & various functions supporting the life cycle including Design, Data & Analytics, Technology * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Proven experience in supporting the execution of discovery frameworks and working collaboratively with cross-functional teams * Excellent problem-solving skills and the ability to think critically * Strong communication and stakeholder engagement skills to drive buy-in and support for strategic initiatives * Demonstrated prior experience working in a highly matrixed, complex organization
    $141k-179k yearly est. Auto-Apply 6d ago
  • Sr. Product Manager

    Maven 4.2company rating

    Columbus, OH

    We have an opening for a Product Manager who will be leading integrations and API. This role is a full-time opportunity here in Columbus, OH with a fast-growing mortgage organization. This position will work closely with internal and external stakeholders to build integration capabilities that drive lending partnerships with leading enterprise brands. Responsibilities: Develop the product vision, strategy, and roadmap for Lower's API library and corresponding developer and enterprise management portals Lead all aspects of product planning for the API product including initial scoping, defining KPIs, translating business requirements into user stories, and prioritizing tickets for development sprints Work with engineers to groom requirements, estimate timelines, and test solutions Manage the development backlog based on strategy and business objectives Communicate pro-actively with all stakeholders to provide project status, identify problems, create solutions, and anticipate future enhancements Be the subject matter expert for the API library and integration capabilities Conduct demos, create implementation materials, and provide training to attract and retain enterprise clients Qualifications: 7+ years in a Product Manager role, delivering B2B SaaS products to enterprises Experience building API integrations Comfortable interacting with clients, teasing out pain points, and managing feature requests Proven ability to build a product from the ground up Experience in Fintech or mortgage preferred Demonstrated ability to build and maintain relationships Excellent written and verbal communication skills
    $95k-128k yearly est. 60d+ ago
  • Product Operations Lead

    Pearson 4.7company rating

    Columbus, OH

    The Product Operations Lead is a strategic role responsible for shaping and evolving the Pearson Virtual Schools (PVS) Product & Technology organization's delivery tools, agile practices, and operational rhythms. This role serves as the steward of the Jira platform, champions effective delivery processes, and connects product, engineering, design, and leadership teams. You will guide teams in organizing, planning, executing, and measuring their work, ensuring that our tools and our ways of working provide clarity and transparency while supporting continuous improvement. **Core Responsibilities** + Driving standardization in tooling, governance, and reporting across the product development lifecycle. + Own the health, structure, and governance of the Jira platform for the PVS Product & Technology organization. + Establish and maintain standards for workflows, fields, configurations, naming conventions, permissions, and automation. + Guide teams on structuring work in Jira to support effective planning, reporting, and execution. + Serve as the primary point of escalation for Jira platform needs, improvement requests, and cross-team alignment issues. + Champion agile ways of working by helping teams adopt and tailor practices to their context. + Design and deliver learning experiences (workshops, office hours, trainings) that support product and delivery teams in adopting scalable, outcome-driven practices. + Facilitate communities of practice and strategic learning forums to support continuous improvement. + Serve as a change leader during process or tool changes. + Define and uphold the "Rhythm of Business" for delivery operations (planning cadences, review cycles, reporting norms). + Partner with leadership to operationalize strategic initiatives and ensure processes scale effectively. + Ensure teams have the necessary tools, metrics, and processes to drive predictability and transparency. + Design and maintain reporting frameworks to provide actionable insights across the product life cycle capturing key indicators such as velocity, delivery, product adoption, and customer impact. + Collaborate with Product, Engineering, Design, Delivery, and Leadership teams to define key delivery metrics. **Qualifications** + 5+ years of experience in Jira administration, delivery operations, agile coaching, or related fields. + Deep understanding of agile frameworks and their practical application across multiple teams. + Proven expertise in Jira workflow design, system configuration, automation, and governance. + Experience implementing and scaling collaboration platforms to support product strategy and delivery transparency. + Experience improving and maturing organization-wide delivery practices and cadences. + Excellent communication, facilitation, and coaching skills. + Experience designing dashboards and interpreting delivery metrics, demonstrating strong analytical skills. + Ability to drive change and influence stakeholders without direct authority. + Experience with Confluence, Jira Cloud, or similar collaboration tools. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between **$110,000 - $130,000** - This position is eligible to participate in an annual incentive program, and information on benefits offered is here. Applications will be accepted through until the **19 January 2026** . This window may be extended depending on business needs. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Product Management **Job Family:** PRODUCT **Organization:** Virtual Learning **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 22045 \#location
    $110k-130k yearly 6d ago
  • Data & AI Product Strategy Leader

    Citizens Financial Group, Inc. 4.3company rating

    Columbus, OH

    Citizens is in the midst of a bold, enterprise-wide transformation-leveraging the power of data and AI to reimagine how we serve our customers, operate our business, and deliver value. This transformation spans multiple domains and requires a coordinated, strategic approach to integrating data across the organization. As a Data & AI Product Strategy Leader you will play a central role in executing this transformation strategy by owning and orchestrating the data components that fuel it. You'll lead the horizontal enablement of data workstreams, ensuring that product teams are aligned, supported, and delivering against strategic goals. This role is not just about data-it's about driving enterprise outcomes through the thoughtful coordination of people, processes, and technology. You'll serve as a consultative partner to senior leaders, a problem solver for delivery teams, and a hands-on product leader when needed. Your ability to navigate ambiguity, build relationships, and drive execution will be critical in bringing together diverse data efforts into a unified, impactful strategy. Specific Responsibilities Strategic Coordination & Program Enablement * Design and implement horizontal routines and governance structures that support cross-functional collaboration. * Ensure strategic alignment between data product initiatives and enterprise transformation goals. * Serve as a liaison between product teams, program leadership, and business stakeholders to drive integrated planning and execution. Product Leadership & Customer Advocacy * Step into product management roles when needed to ensure continuity and customer-centric delivery. * Promote a product mindset across teams, focusing on solving customer problems rather than executing predefined requirements. * Guide prioritization and decision-making to maximize business value and user impact. Problem Solving & Escalation Management * Identify and address risks, inefficiencies, and blockers across delivery teams and workstreams. * Facilitate structured problem-solving and escalation processes to maintain momentum and resolve issues. * Act as a strategic partner to product and analytic teams navigating complex challenges. Communication & Stakeholder Engagement * Communicate effectively across all levels of the organization, translating technical and strategic concepts into actionable insights. * Build trust and foster collaboration across diverse stakeholder groups, including technology, business, and executive leadership. * Mediate conflicts and promote shared ownership of outcomes. Budgeting & Financial Oversight * Support financial planning, budgeting, and resource allocation for data product initiatives. * Coordinate with delivery and domain leaders to develop and execute staffing plans that align with strategic priorities and program needs. * Act as a consultative partner to senior leaders and stakeholders, helping shape resource strategies and investment decisions through data-driven insights and strategic framing. Qualifications Experience & Skills * Proven experience managing financial performance and metrics for programs or small business units. * Familiarity with strategic frameworks such as OKRs (Objectives and Key Results). * Prior experience in product management or leading complex technology delivery projects. * Demonstrated ability in strategic planning and long-term solution development. * Strong analytical and structured problem-solving capabilities. * Excellent relationship-building and stakeholder management skills. * Exceptional verbal and written communication abilities. * Experience working in a matrixed environment with cross-functional teams. * Consultative mindset with the ability to influence decisions, guide teams, and shape strategy through thoughtful engagement and framing. Education & Certifications * Bachelor's degree required; advanced degree or relevant certifications (e.g., in product management, strategy, or analytics) are a plus. Hours & Work Schedule * Hours per Week: 40 * Work Schedule: Monday - Friday * Hybrid: 4 days on-site from a Citizens corporate office, 1 day remote Pay Transparency The salary range for this position is $150,000-$220,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . #LI-Citizens Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award
    $150k-220k yearly Auto-Apply 25d ago
  • Senior Product Manager

    Pagerduty 3.8company rating

    Columbus, OH

    PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. PagerDuty is seeking a Senior Product Manager, Incident Analysis to join our talented, customer-focused Incident Management team! As Senior Product Manager, you will report to the Director of Product for Incident Management, and partner closely with design, engineering, and go-to-market teams. You will define and deliver data-driven, user-centric experiences that transform incident data into opportunities for continuous improvement and operational excellence. This is an exciting opportunity to own and shape the roadmap for products trusted by some of the world's top DevOps, SRE, and digital operations teams. The ideal candidate thrives at the intersection of analytics, DevOps, and user experience-and is passionate about driving better business outcomes from operational data. **Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference.** KEY RESPONSIBILITIES + Lead the development and execution of roadmap for Incident Analysis products, delivering meaningful outcomes for users and business. + Drive end-to-end product lifecycle, from needs discovery through launch and iteration, with a focus on data-driven insights. + Collaborate with design and engineering to deliver intuitive, seamless user experiences that drive adoption and demonstrable learning. + Engage with customers and cross-functional partners to deeply understand user needs, pain points, and emerging opportunities. + Track and analyze product performance, iterating on features to maximize user value and business impact. BASIC QUALIFICATIONS + 5+ years' experience in product management for B2B SaaS, DevOps, or data-analytics platforms-or equivalent degree or experience. + Demonstrated fluency with data analysis or analytics products (telemetry, observability, post-incident review). + Proven success shipping features focused on workflow automation or operational improvement. + Experience collaborating with cross-functional teams (engineering, design, sales, customer success). + Must be currently authorized to work in the United States on a full-time basis. PREFERRED QUALIFICATIONS + Familiarity with the incident management lifecycle or operational reliability in cloud-native environments. + Direct experience with DevOps, SRE, or related tooling in a SaaS or modern infra context. + Exposure to ML/AI-driven insights or advanced analytics tools (e.g., Tableau, Looker, Splunk). + Demonstrated passion for user experience and continuous product improvement. + Results-oriented, intellectually curious, and collaborative. The base salary range for this position is 161,000 - 271,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.
    $126k-158k yearly est. 35d ago
  • Group Product Manager

    Coinbase 4.2company rating

    Columbus, OH

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining and building the retail customer support experience. In this role, you will drive a product group to build self-service and automated support experiences, as well as user journeys that connect customers to chat, email, or voice support lines accessible through our Help Center (************************** and Social Platforms. You'll drive the next generation of AI-powered self-service and automation, using both internal technology and third party vendors, with an ambitious goal to automate >90% of customer contacts while achieving >95% CSAT across automated and human-handled support contacts. You'll lead a distributed team of product managers, technical program managers, and designers across North America and India, guiding them to define and deliver high-quality, reliable, and intelligent systems that support over 100 million customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer-facing) tooling and you will collaborate closely with Engineering, Data Science, and CX teams to align on ambitious objectives, define strategy, and drive execution for our customer-facing support technology ecosystem. *What you'll be doing (ie. job duties):* * Own all facets of the customer facing support product area from crafting the vision and strategy to executing. * Define and execute a roadmap for retail customer support experiences, impacting over 100 million customers. * Communicate the vision and progress for customer support experiences across the company to technical and non-technical leaders with ease via weekly and monthly program updates. * Investigate and inspect customer user journeys through our self-service and automated support experiences to size opportunities and identify the highest-impact use cases to improve CSAT and increase automation rates. * Partner with design, engineering, and CX to deliver seamless, user-friendly support experiences that scale globally. * Develop novel and innovative ideas to improve the customer support experience and drive higher CSAT for our customers. * Proactively address security, fraud, risk, and compliance considerations while preserving an excellent user experience. * Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean handoffs and touch points between our customers and human agents. * Partner with CX to conduct buy vs. build analysis and RFP's on emerging AI capabilities. * Develop and mentor a globally distributed product group, fostering growth, accountability, and product excellence. *What we look for in you (ie. job requirements):* * 10+ years of Product Management experience, with a proven track record of shipping consumer products at a global scale. * 5+ years of experience launching successful products in fintech, DeFi, or similarly complex domains. * 5+ years of leading and developing Product Management teams. * Product vision & execution: Proven ability to translate bold ideas into delightful, impactful features with measurable results. * User obsession: Relentless focus on creating intuitive, trustworthy, and scalable payment experiences * Cross-functional leadership: Able to align diverse stakeholders-from engineers to compliance teams-behind a shared vision. * Analytical skills: Skilled at market sizing, opportunity assessment, and turning complex data into actionable product insights * Demonstrated experience driving AI-powered customer support solutions, such as chatbots, LLM-based assistants, or automation workflows. * Demonstrated unlimited curiosity: proactively researching, identifying, experimenting with and adapting new technologies and vendors. * Excellent written and verbal communication skills. * Ability to thrive and perform under pressure. *Nice to haves:* * Experience in fintech, payments, or crypto industries. * Experience working in a high-compliance or regulated environment (e.g., finance, banking, or crypto). ID: P72918 *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $205,785-$242,100 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $205.8k-242.1k yearly 60d+ ago
  • Data & AI Product Strategy Leader

    Citizens 2.9company rating

    Columbus, OH

    Citizens is in the midst of a bold, enterprise-wide transformation-leveraging the power of data and AI to reimagine how we serve our customers, operate our business, and deliver value. This transformation spans multiple domains and requires a coordinated, strategic approach to integrating data across the organization. As a Data & AI Product Strategy Leader you will play a central role in executing this transformation strategy by owning and orchestrating the data components that fuel it. You'll lead the horizontal enablement of data workstreams, ensuring that product teams are aligned, supported, and delivering against strategic goals. This role is not just about data-it's about driving enterprise outcomes through the thoughtful coordination of people, processes, and technology. You'll serve as a consultative partner to senior leaders, a problem solver for delivery teams, and a hands-on product leader when needed. Your ability to navigate ambiguity, build relationships, and drive execution will be critical in bringing together diverse data efforts into a unified, impactful strategy. Specific Responsibilities Strategic Coordination & Program Enablement + Design and implement horizontal routines and governance structures that support cross-functional collaboration. + Ensure strategic alignment between data product initiatives and enterprise transformation goals. + Serve as a liaison between product teams, program leadership, and business stakeholders to drive integrated planning and execution. Product Leadership & Customer Advocacy + Step into product management roles when needed to ensure continuity and customer-centric delivery. + Promote a product mindset across teams, focusing on solving customer problems rather than executing predefined requirements. + Guide prioritization and decision-making to maximize business value and user impact. Problem Solving & Escalation Management + Identify and address risks, inefficiencies, and blockers across delivery teams and workstreams. + Facilitate structured problem-solving and escalation processes to maintain momentum and resolve issues. + Act as a strategic partner to product and analytic teams navigating complex challenges. Communication & Stakeholder Engagement + Communicate effectively across all levels of the organization, translating technical and strategic concepts into actionable insights. + Build trust and foster collaboration across diverse stakeholder groups, including technology, business, and executive leadership. + Mediate conflicts and promote shared ownership of outcomes. Budgeting & Financial Oversight + Support financial planning, budgeting, and resource allocation for data product initiatives. + Coordinate with delivery and domain leaders to develop and execute staffing plans that align with strategic priorities and program needs. + Act as a consultative partner to senior leaders and stakeholders, helping shape resource strategies and investment decisions through data-driven insights and strategic framing. Qualifications Experience & Skills + Proven experience managing financial performance and metrics for programs or small business units. + Familiarity with strategic frameworks such as OKRs (Objectives and Key Results). + Prior experience in product management or leading complex technology delivery projects. + Demonstrated ability in strategic planning and long-term solution development. + Strong analytical and structured problem-solving capabilities. + Excellent relationship-building and stakeholder management skills. + Exceptional verbal and written communication abilities. + Experience working in a matrixed environment with cross-functional teams. + Consultative mindset with the ability to influence decisions, guide teams, and shape strategy through thoughtful engagement and framing. Education & Certifications + Bachelor's degree required; advanced degree or relevant certifications (e.g., in product management, strategy, or analytics) are a plus. Hours & Work Schedule + Hours per Week: 40 + Work Schedule: Monday - Friday + Hybrid: 4 days on-site from a Citizens corporate office, 1 day remote Pay Transparency The salary range for this position is $150,000-$220,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . #LI-Citizens Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 02/27/2026
    $150k-220k yearly 34d ago
  • Home Lending Product Manager

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH

    JobID: 210665628 JobSchedule: Full time JobShift: Day : If you're ready to lead with ownership and precision, and have a knack for turning a homeownership vision into reality, we want to hear from you! Unleash your passion for product innovation by spearheading customer-centric development, inspiring groundbreaking solutions, and shaping the future with your strategic vision, influence and execution! As a Product Manager in Home Lending, you'll lead the charge in creating products and features that captivate and delight customers, making a real difference in their lives. You'll harness your expertise to challenge the status quo, eliminate obstacles, and cultivate a culture of continuous innovation. You'll partner with cross-functional teams to deliver transformative solutions and deliver best-in-class products. Join us in redefining the future of Home Lending! We are on a mission to helping customers make the most of home ownership through our digital channels. Job Responsibilities * Define and Prioritize Product Backlog: Work closely with stakeholders to gather requirements, define user stories, and prioritize the product backlog to ensure alignment with business goals and customer needs. * Collaborate with Development Teams: Engage daily with engineering and design teams to set strategy, clarify requirements, provide feedback, and ensure that product increments are delivered on time and meet quality standards. * Conduct User Research and Testing: Organize and participate in user research sessions and usability testing to gather insights and validate product features, iterating based on feedback. * Facilitate Agile Ceremonies: Lead and participate in agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure effective team collaboration and continuous improvement. * Monitor Product Performance: Analyze product performance metrics and user feedback to identify areas for improvement and make data-driven decisions to enhance the product. * Communicate with Stakeholders: Regularly update stakeholders on product progress, challenges, and upcoming priorities, ensuring transparency and alignment across the organization. * Develop Product Roadmaps: Create and maintain product roadmaps that outline the strategic direction and key milestones, ensuring they are communicated and understood by all relevant parties. * Stay Informed on Industry Trends: Continuously research and stay informed about industry trends, competitor products, and emerging technologies to identify opportunities for innovation and differentiation Required qualifications, capabilities, and skills: * 8+ years of experience or equivalent expertise successfully delivering products, projects, or technology applications. * Customer-Centric Mindset: Demonstrate a deep understanding of customer needs and pain points, uncovering root cause, and use this knowledge to guide product development and prioritize features that deliver maximum value. * Visionary Leadership: Ability to articulate a clear product vision and strategy that aligns with the company's goals, and inspire cross-functional teams to work towards achieving it. * Data-Driven Decision Making: Proficiency in using data and analytics to inform product decisions, measure success, and iterate on product features to improve user experience and business outcomes. * Collaboration and Communication: Strong skills in collaborating with engineering, design, and business teams, and effectively communicating product goals, priorities, and progress to stakeholders at all levels. * Technical Acumen: A solid understanding of the technical aspects of product development, enabling effective collaboration with engineering teams and informed decision-making regarding technical trade-offs. * Agile Methodology Expertise: Experience in working within agile frameworks, such as Scrum or Kanban, to manage product backlogs, plan sprints, and ensure timely delivery of high-quality product increments. * Problem-Solving Skills: Ability to identify root cause over symptom problems, formulate real problem statements and address product challenges creatively and efficiently, ensuring that solutions align with both user needs and business objectives. * Market and Competitive Analysis: Conduct thorough market research and competitive analysis to identify opportunities for differentiation and innovation, and incorporate these insights into the product roadmap. Preferred qualifications, capabilities, and skills * Bachelor's Degree in a Relevant Field: A degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience. * Previous experience in user experience design, solution design and personalization * Home Lending experience a plus * Proficient in Figma, JIRA, JIRA Align, Excel, PowerPoint, Process Mapping Tools
    $84k-108k yearly est. Auto-Apply 26d ago
  • Product Owner - Call Center & AI

    Gifthealth

    Columbus, OH

    About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Product Owner - Call Center & AI will play a critical role in designing, building, and scaling technology solutions that power our contact center and AI-driven patient experiences. This role sits at the intersection of product, engineering, operations, and AI, translating real-world call center needs into scalable, high-impact technical solutions. This individual will focus on improving automation, efficiency, and patient experience across voice AI, chat, IVR, CRM, and analytics platforms while ensuring solutions are reliable, compliant, and measurable. Key ResponsibilitiesProduct & Engineering Execution Design, build, and iterate on AI-powered call center solutions, including voice bots, chatbots, IVR flows, and automated workflows Translate operational and business requirements into technical product solutions Own technical implementation from concept, build, launch, iteration Partner closely with Product Managers, Operations, AI teams, and Engineering AI & Automation Improve AI containment, accuracy, and escalation logic for voice and chat Implement monitoring, QA feedback loops, and iteration frameworks for AI performance Work with AI/ML teams to enhance NLP, routing logic, and self-service outcomes Ensure AI solutions reduce agent workload while maintaining high CSAT and compliance Call Center Systems Build and maintain integrations across: Telephony platforms (e.g., Five9, IVR systems) CRM/Ticketing (Zendesk) Analytics tools (e.g., CallMiner, reporting dashboards) Automate back-office workflows (notes, forms, follow-ups, escalations) Optimize routing, queue logic, and agent tooling for efficiency and scale Data & Performance Define and track KPIs related to AI performance, call containment, handle time, and escalation rates Use data to inform product decisions and prioritize improvements Support experimentation and A/B testing of call flows and automation strategies Collaboration & Strategy Act as a technical thought partner for leadership on call center and AI strategy Work cross-functionally with Operations, Clinical, Compliance, and CX teams Help define the long-term roadmap for call center technology and AI innovation Qualifications 5+ years of experience in product engineering, software engineering, or technical product roles Experience building or supporting call center technologies (telephony, IVR, CRM) Strong understanding of AI-driven products (voice AI, chatbots, NLP, automation) Experience integrating APIs and third-party platforms Ability to translate business problems into technical solutions Strong analytical and problem-solving skills Preferred skills: Experience with healthcare, pharmacy, or regulated environments Familiarity with Zendesk, Five9, CallMiner, or similar platforms Experience working in high-growth or scaling environments Exposure to QA frameworks for AI or conversational systems Work Environment Location: Remote - occasional travel required Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with your team, department, or leadership to ensure alignment. Key Essential Functions Must be able to sit and/or work at a computer for extended periods of time. Must be able to use standard computer equipment, including a keyboard, mouse, and monitor, for prolonged periods. Must be able to perform repetitive motions throughout the workday, including typing, reading, and reviewing code and technical documentation. Must be able to communicate effectively with team members and stakeholders via written communication, video conferencing, and in-person meetings. Must be able to participate in meetings, planning sessions, and collaborative work activities during standard business hours. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
    $76k-103k yearly est. 27d ago
  • Product Owner - Call Center & AI

    Gifthealth Inc.

    Columbus, OH

    Description: About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Product Owner - Call Center & AI will play a critical role in designing, building, and scaling technology solutions that power our contact center and AI-driven patient experiences. This role sits at the intersection of product, engineering, operations, and AI, translating real-world call center needs into scalable, high-impact technical solutions. This individual will focus on improving automation, efficiency, and patient experience across voice AI, chat, IVR, CRM, and analytics platforms while ensuring solutions are reliable, compliant, and measurable. Key ResponsibilitiesProduct & Engineering Execution Design, build, and iterate on AI-powered call center solutions, including voice bots, chatbots, IVR flows, and automated workflows Translate operational and business requirements into technical product solutions Own technical implementation from concept, build, launch, iteration Partner closely with Product Managers, Operations, AI teams, and Engineering AI & Automation Improve AI containment, accuracy, and escalation logic for voice and chat Implement monitoring, QA feedback loops, and iteration frameworks for AI performance Work with AI/ML teams to enhance NLP, routing logic, and self-service outcomes Ensure AI solutions reduce agent workload while maintaining high CSAT and compliance Call Center Systems Build and maintain integrations across: Telephony platforms (e.g., Five9, IVR systems) CRM/Ticketing (Zendesk) Analytics tools (e.g., CallMiner, reporting dashboards) Automate back-office workflows (notes, forms, follow-ups, escalations) Optimize routing, queue logic, and agent tooling for efficiency and scale Data & Performance Define and track KPIs related to AI performance, call containment, handle time, and escalation rates Use data to inform product decisions and prioritize improvements Support experimentation and A/B testing of call flows and automation strategies Collaboration & Strategy Act as a technical thought partner for leadership on call center and AI strategy Work cross-functionally with Operations, Clinical, Compliance, and CX teams Help define the long-term roadmap for call center technology and AI innovation Qualifications 5+ years of experience in product engineering, software engineering, or technical product roles Experience building or supporting call center technologies (telephony, IVR, CRM) Strong understanding of AI-driven products (voice AI, chatbots, NLP, automation) Experience integrating APIs and third-party platforms Ability to translate business problems into technical solutions Strong analytical and problem-solving skills Preferred skills: Experience with healthcare, pharmacy, or regulated environments Familiarity with Zendesk, Five9, CallMiner, or similar platforms Experience working in high-growth or scaling environments Exposure to QA frameworks for AI or conversational systems Work Environment Location: Remote - occasional travel required Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with your team, department, or leadership to ensure alignment. Key Essential Functions Must be able to sit and/or work at a computer for extended periods of time. Must be able to use standard computer equipment, including a keyboard, mouse, and monitor, for prolonged periods. Must be able to perform repetitive motions throughout the workday, including typing, reading, and reviewing code and technical documentation. Must be able to communicate effectively with team members and stakeholders via written communication, video conferencing, and in-person meetings. Must be able to participate in meetings, planning sessions, and collaborative work activities during standard business hours. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
    $76k-103k yearly est. 27d ago
  • PwC Tech Product Owner Senior Associate

    PwC 4.8company rating

    Columbus, OH

    **Specialty/Competency:** IFS - Information Technology (IT) **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 40% At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In product management, you will be the general manager of commercial and internal products. You will sit at the intersection of the business, user experience, and the technologies that solve our customer and end-user problems; confirming they meet market demands and drive business growth. You will design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Your involvement will last throughout all stages of a product's lifecycle including modifications, upgrades, maintenance of the product or product line. For commercial products, it also includes commercialization, go-to-market planning, sales, and other key business support activities. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Respond effectively to the diverse perspectives, needs, and feelings of others. + Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. + Use critical thinking to break down complex concepts. + Understand the broader objectives of your project or role and how your work fits into the overall strategy. + Develop a deeper understanding of the business context and how it is changing. + Use reflection to develop self awareness, enhance strengths and address development areas. + Interpret data to inform insights and recommendations. + Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Product Management team you will define product vision, manage the product backlog, and collaborate with cross-functional teams to deliver top-tier products. As a Senior Associate, you will lead the charge in requirement gathering, stakeholder communication, and product release planning, securing alignment with business goals. This position offers a unique chance to advocate for customer needs while driving innovation and continuous improvement in product development. Responsibilities - Lead stakeholder engagement and gather product requirements - Plan and execute product release schedules - Analyze market trends to inform product decisions What You Must Have - High School Diploma - At least 2 years of progressive roles What Sets You Apart - Bachelor's Degree in Information Technology, Business Studies, Computer Science preferred - Certified Scrum Product Owner (CSPO) preferred - Demonstrating proficiency in requirement gathering and analysis - Managing product backlog to align with business goals - Creating clear user stories and acceptance criteria - Facilitating stakeholder communication and collaboration - Leading sprint reviews for stakeholder feedback - Contributing to product vision and roadmap development - Analyzing product performance for continuous enhancement - Possessing experience with product management tools like Aha!, Jira, Confluence, Trello, or similar Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $55,000 - $151,470. For residents of Washington state the salary range for this position is: $55,000 - $187,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
    $55k-187k yearly 39d ago
  • Data & AI Product Strategy Leader- Commercial Banking

    Citizens Financial Group, Inc. 4.3company rating

    Columbus, OH

    Citizens is in the midst of a bold, enterprise-wide transformation-leveraging the power of data and AI to reimagine how we serve our customers, operate our business, and deliver value. This transformation spans multiple domains and requires a coordinated, strategic approach to integrating data across the organization. As the Data & AI Product Strategy Leader for Commercial Banking you will lead the delivery of advanced data and intelligence products that empower commercial bankers and other clients facing colleagues with intelligence to prospect, engage, and deepen client relationships. This role is central to bridging cutting-edge AI capabilities ensuring every data product delivers measurable value to bankers and clients. You will play a central role in executing this transformation strategy by owning and orchestrating the data components that fuel it. You'll lead the horizontal enablement of data workstreams, ensuring that product teams are aligned, supported, and delivering against strategic goals. This role is not just about data-it's about driving enterprise outcomes through the thoughtful coordination of people, processes, and technology. You'll serve as a consultative partner to senior leaders, a problem solver for delivery teams, and a hands-on product leader when needed. Your ability to navigate ambiguity, build relationships, and drive execution will be critical in bringing together diverse data efforts into a unified, impactful strategy. The ideal candidate is a strategic thinker and hands-on executor, able to lead without direct authority, manage conflicting priorities, and build strong partnerships across business, technology, and analytics teams. Success in this role requires a passion for innovation, a bias for action, and a proven track record of delivering results in highly matrixed, agile environments. Key Responsibilities Strategic Coordination & Program Enablement * Design and implement horizontal routines and governance structures that support cross-functional collaboration. * Ensure strategic alignment between data product initiatives and enterprise transformation goals. * Serve as a liaison between product teams, program leadership, and business stakeholders to drive integrated planning and execution. * Champion a product mindset, focusing teams on solving customer problems and delivering value, not just executing requirements. Agile Delivery & Stakeholder Engagement * Operate within a complex "scrum of scrums" structure, coordinating within multiple agile pods and delivery teams to achieve program milestones. * Manage conflicting priorities and dependencies, ensuring transparency, accountability, and timely delivery. * Build and sustain strong partnerships with business, technology, and analytics stakeholders. * Communicate effectively across all levels of the organization, translating technical and strategic concepts into actionable insights. Budgeting & Financial Oversight * Support financial planning, budgeting, and resource allocation for data product initiatives. * Coordinate with delivery and domain leaders to develop and execute staffing plans that align with strategic priorities and program needs. * Act as a consultative partner to senior leaders and stakeholders, helping shape resource strategies and investment decisions through data-driven insights and strategic framing. User-Centric Product Design * Translate business requirements into actionable product roadmaps, prioritizing features that drive revenue, efficiency, and client satisfaction. * Lead the design and delivery of data products that provide bankers with a "single pane of glass" experience-centralizing insights, analytics, and next-best-action recommendations within business workflows. * Champion intuitive user experiences, ensuring complex AI outputs are accessible, explainable, and actionable for bankers. AI & Data Enablement * Guide the development of AI-powered analytics engines for sales processes. * Partner with data engineering, architecture, ML Ops and technology teams to ensure guiding the build out of robust data infrastructure including business layer, data pipelines, data controls as well as relevant data needed for training ML solutions including and scalable model deployment. Continuous Improvement & Innovation * Define and track key performance indicators (KPIs) such as banker adoption, revenue impact, client engagement, and operational efficiency. * Gather user feedback, conduct A/B testing, and leverage analytics to continuously refine product features and maximize business value. * Stay abreast of emerging AI, data, and fintech trends, proactively identifying opportunities to enhance the AI Banker platform and maintain competitive advantage. * Foster a culture of experimentation and responsible innovation ensuring adherence to ethics, privacy, model risks and other regulatory needs while balancing for rapid iteration. Qualifications * Strong understanding of data technologies and platforms such as Salesforce, Cloud/Data Engineering, Master Data Management, B2B / Company Databases. * Proven experience leading large, complex transformation programs that integrate Data & AI/ML for driving business process change. * Demonstrated ability to lead without direct reports, influence across organizational boundaries, and manage through ambiguity. * Deep understanding of agile delivery models, including scrum of scrums and pod-based team structures. * Exceptional communication, relationship-building, and stakeholder management skills. * Prior experience in Financial Services or Management Consulting. Education & Certifications * Bachelor's degree required; advanced degree or relevant certifications (e.g., in product management, strategy, or analytics) are a plus. Hours & Work Schedule * Hours per Week: 40 * Work Schedule: Monday - Friday * Hybrid: 4 days on-site from a Citizens corporate office, 1 day remote Pay Transparency The salary range for this position is $150,000-$220,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . #LI-Citizens1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award
    $150k-220k yearly Auto-Apply 35d ago
  • Product Manager - Identity Proofing and Verification

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH

    JobID: 210692161 JobSchedule: Full time JobShift: : As part of the Product, Experience and Technology (PXT) group focused on Trust and Security for Consumer and Community Banking (CCB), you will join the Chase Identity product team on our journey to establish a "root of trust" for all existing and new Chase customers. More specifically, you will lead efforts to strengthen the capabilities of our Document Validation (Doc Val) product and services, including (1) remote (Digital) and in-person (Branch) validation of government-issued IDs, (2) building confidence in the link between an ID document and a real person using data signals, face liveness detection and biometric comparison, and (3) protecting against identity theft and fraud by preventing malicious actors from using tools such as generative AI and Deepfakes. We are seeking versatile candidates who can take full ownership and accountability for product performance and reliability and balance a strong desire to deliver business value with a keen eye for detail and an empathetic ear for customer and stakeholder concerns. In this role, you will work closely with other product teams and business functions, consider recommendations (and mandates) from our legal, risk, compliance and controls partners, and collaborate with UX designers, engineers and data analysts, both inside and outside the firm. Our ideal candidate will possess the ability to adeptly navigate this complex web of stakeholders and leverage strategic vendor partnerships to drive progress. You will need to effectively set and manage expectations with this support network and ensure to effectively measure, monitor and report on key success metrics that contribute to our organization's objectives. Job responsibilities * Lead enhancements to the Document Validation (Doc Val) product for digital and branch ID verification * Integrate data signals, liveness detection, and biometrics to strengthen identity verification * Address identity theft and fraud, including threats from generative AI and Deepfakes * Collaborate with cross-functional teams and stakeholders to align product strategy * Manage vendor partnerships and set clear expectations * Track and report key product metrics: cost, features, risk, and reliability Required qualifications, capabilities, and skills * 3-5 years in product management or related field (identity, authentication, fraud, cybersecurity) * Sense of ownership, accountability, and drive to improve product performance and deliver business value * Curiosity to learn from all stakeholders and develop subject-matter expertise on many aspects of the product * Excellence in verbal and written communications and presentations, balancing brevity with attention to detail * Ability to exercise sound judgement as you navigate complex organizations and managing external partnerships Preferred qualifications, capabilities, and skills * Experience operating and developing technical knowledge of identity verification and fraud prevention solutions at scale * Experience analyzing logs, datasets and dashboards to identify patterns and make recommendations * Experience working with design teams on UI / UX for customer-facing websites or applications * Experience managing regulatory compliance and legal risk, including data privacy * Experience with financial forecasts and managing burn rate against a budget
    $84k-108k yearly est. Auto-Apply 12d ago

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