Product line manager full time jobs - 71 jobs

Meta Product Management Leaders work with cross-functional teams of engineers, designers, data scientists and researchers to build products. We are looking for extremely entrepreneurial Product Management Leaders to help innovate and execute product initiatives across the company and value moving quickly. This job description represents different full-time roles across Meta. **Required Skills:** Product Management, Director Responsibilities: 1. Lead a team through the ideation, technical development, and launch of innovative products 2. Attract, build, manage, and develop a talented team of product leaders with a broad range of experiences, perspectives, approaches, and backgrounds 3. Establish shared vision across the company by building consensus on strategies and priorities leading to product execution 4. Drive product development with a team of world-class engineers and designers 5. Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction 6. Define and analyze metrics that inform the success of products 7. Understand Meta's strategic and competitive position and deliver products that are recognized as best in the industry 8. Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm 9. Manage multiple products and priorities, scale teams, and ensure org is effective, healthy and set up for success by establishing clear and measurable goals **Minimum Qualifications:** Minimum Qualifications: 10. 12+ years of experience in Product Management and/or Product Design 11. 12+ years of experience working collaboratively with engineering, design and user research teams 12. 8+ years of experience hiring, managing, and developing both individual contributors and senior leaders 13. Critical thinking/analytical leadership experience 14. Experience presenting to senior executive audiences 15. BA/BS in Computer Science or related field **Preferred Qualifications:** Preferred Qualifications: 16. Experience in a consumer focused technology company 17. Experience building 0-1 products, platform/ecosystem products, or marketplaces **Public Compensation:** $249,000/year to $323,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Location: Van Wert, OH; Dublin, OHWork Model: Hybrid Position type: Full time - salary We're a team of employees passionate about delivering best-in-class customer service and driving innovation in IT support. Integrity, relationships, and excellence are at the heart of everything we do. Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do! We are seeking an experienced and forward‑thinking Senior Manager to lead our Personal Lines Insurance Product team. This role will be instrumental in shaping product strategy, driving innovation, and ensuring our offerings continue to meet the evolving needs of our customers and distribution partners. The ideal candidate brings deep expertise in personal lines, a strong analytical mindset, and a passion for developing high‑performing teams. If you thrive in a collaborative environment and are motivated by the opportunity to influence product direction, we'd love to talk with you. Key Responsibilities of the Role Own the P&L performance of the Personal Lines portfolio and drive its profitability. Establish and communicate a clear product vision in alignment with corporate objectives and decide which opportunities to pursue. Analyze market discovery research relating to the competitive landscape, industry trends, and emerging technology affecting the overall Personal Lines portfolio. Review individual product research and look for cross-product opportunities. Work closely with leaders in product, pricing, data science and underwriting to align priorities that will impact the Personal Lines product portfolio. Oversee the Personal Lines product roadmap and manage stakeholder expectations by clearly communicating prioritization decisions. Coordinate and communicate progress towards business outcomes across the product portfolio. Communicate any objections, delays or potential blockers to stakeholders and adjust the Personal Lines roadmap as necessary. Lead, develop and mentor a team of Product Managers. Proactively develop talent by leading regular team meetings and individual check-ins to gauge team health, monitor performance, support development, and address challenges. Proactively perpetuate Central's culture - integrity, relationships, excellence - by effectively communicating strategy and expectations, and holding yourself and your team accountable for results. Required Qualifications Master's degree in business management and 4 years direct Insurance Product experience including 1 year of management experience Or Bachelor's degree in business management and 6 years direct Insurance Product experience including 1 year of management experience Or 8 years direct Insurance Product Leadership experience including 1 year of management experience Preferred Qualifications Experience working in an agile environment Knowledge, Skills, and Abilities Strong strategic thinking and decision-making skills to translate research and market insights into an actionable product roadmap Clear communication style to explain prioritization decisions and articulate product strategy and roadmaps Strong leadership, public speaking and presentation skills Exhibits a growth mindset and creative-thinking skills to identify opportunities and blue-sky solutions Basic financial accounting skills to understand portfolio-level P&L and make effective recommendations Ability to effectively lead, influence and collaborate cross-functionally Total Rewards Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees' financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security. For more information, see Central Insurance Benefits

JobID: 210699101 JobSchedule: Full time JobShift: : Be a part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Work closely with product managers supporting scrum teams to ensure efficient and effective product development. As a product member on the Cash and Check Discovery & Flex team at JPMorgan Chase, you will play a crucial role in understanding and supporting the execution of our scalable discovery framework. You will lead efforts to foster strategic collaboration, drive program & initiative definition and execution, and enhance discovery efficiency and effectiveness. Your focus will be on promoting customer-centric discovery efforts, and ensuring seamless transition and integration of discovery outcomes to the execution team. Additionally, you will be part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Job Responsibilities * Understand and support the execution of a discovery framework to ensure consistency and efficiency across the organization * Collaborate effectively with cross-functional teams, stakeholders, and business users, including the QUAD, to align discovery efforts with organizational goals * Work closely with product owners & QUAD to define and decompose programs & initiatives into actionable features, ensuring alignment with business value * Ensure that discovery efforts are both effective and efficient, leveraging AI and automated tools to enhance the discovery process * Ensure smooth transition of discovery outputs to the delivery team, ensuring seamless integration and execution * Ensure that customer needs and experiences are central to all discovery efforts, driving strategic initiatives that enhance customer satisfaction * Engage with key stakeholders, including the QUAD, to communicate the value and impact of discovery efforts, driving buy-in and support for strategic initiatives * Monitor and evaluate the effectiveness of the discovery framework, making adjustments to improve outcomes and drive success * Maintain a discovery roadmap and ensure transparency on the status of the discovery phase to key stakeholders Required Qualifications, Capabilities, and Skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle & various functions supporting the life cycle including Design, Data & Analytics, Technology * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Proven experience in supporting the execution of discovery frameworks and working collaboratively with cross-functional teams * Excellent problem-solving skills and the ability to think critically * Strong communication and stakeholder engagement skills to drive buy-in and support for strategic initiatives * Demonstrated prior experience working in a highly matrixed, complex organization

Description: About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary We are hiring a Product Manager to support product development within our pharmacy operations. In this role, you will manage and execute individual projects within the broader roadmap. You'll collaborate closely with Engineering and Operations to translate requirements into clear, actionable work and ensure successful delivery. Key Responsibilities Manage and execute multiple dispensing pharmacy-related product projects Work closely with Engineering to run planning sessions, refine requirements, and write development tickets Conduct detailed discovery with Operations to understand problems and define solutions Create and maintain workflow documentation, product specs, and cross-functional materials Support feature launches and hypercare to ensure smooth adoption and operational readiness Develop subject matter expertise in dispensing pharmacy operations and the systems that support them Communicate project status, risks, and milestones to cross-functional partners Qualifications 3-5 years of experience in technical product management, preferably in a complex operational or systems-driven environment Experience in a startup or fast-paced setting, with the ability to deliver results quickly Strong technical understanding and comfort partnering with Engineering teams Ability to learn nuanced processes and workflows rapidly Experience managing multiple projects at once, with strong organizational and prioritization skills Self-starter mentality-comfortable operating with minimal direction while staying aligned with leadership Excellent communication skills and an ability to collaborate across teams Proficiency in basic data analysis, including interpreting data trends and validating assumptions Preferred experience using GitHub for documentation, issue tracking, or collaborating with Engineering Work Environment Location: Hybrid / Remote Schedule: Full-time May require availability flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions Must be able to sit and/or work at a computer for extended periods of time. Must be able to occasionally stand, walk, and move about the office as needed. Must be able to use standard office equipment, including a computer, keyboard, mouse, and telephone. Must be able to perform repetitive motions throughout the workday, including typing, reading, and reviewing documentation. Must be able to communicate effectively with internal and external stakeholders in person, via video conference, and in writing. Must be able to work onsite during standard business hours (or hybrid/on-site as applicable). Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:

About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary We are hiring a Product Manager to support product development within our pharmacy operations. In this role, you will manage and execute individual projects within the broader roadmap. You'll collaborate closely with Engineering and Operations to translate requirements into clear, actionable work and ensure successful delivery. Key Responsibilities Manage and execute multiple dispensing pharmacy-related product projects Work closely with Engineering to run planning sessions, refine requirements, and write development tickets Conduct detailed discovery with Operations to understand problems and define solutions Create and maintain workflow documentation, product specs, and cross-functional materials Support feature launches and hypercare to ensure smooth adoption and operational readiness Develop subject matter expertise in dispensing pharmacy operations and the systems that support them Communicate project status, risks, and milestones to cross-functional partners Qualifications 3-5 years of experience in technical product management, preferably in a complex operational or systems-driven environment Experience in a startup or fast-paced setting, with the ability to deliver results quickly Strong technical understanding and comfort partnering with Engineering teams Ability to learn nuanced processes and workflows rapidly Experience managing multiple projects at once, with strong organizational and prioritization skills Self-starter mentality-comfortable operating with minimal direction while staying aligned with leadership Excellent communication skills and an ability to collaborate across teams Proficiency in basic data analysis, including interpreting data trends and validating assumptions Preferred experience using GitHub for documentation, issue tracking, or collaborating with Engineering Work Environment Location: Hybrid / Remote Schedule: Full-time May require availability flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions Must be able to sit and/or work at a computer for extended periods of time. Must be able to occasionally stand, walk, and move about the office as needed. Must be able to use standard office equipment, including a computer, keyboard, mouse, and telephone. Must be able to perform repetitive motions throughout the workday, including typing, reading, and reviewing documentation. Must be able to communicate effectively with internal and external stakeholders in person, via video conference, and in writing. Must be able to work onsite during standard business hours (or hybrid/on-site as applicable). Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

At Navista, our mission is to empower community oncology practices to deliver patient-centered cancer care. Navista, a Cardinal Health company, is an oncology practice alliance co-created with oncologists and practice leaders that offers advanced support services and technology to help practices remain independent and thrive. True to our name, our experienced team is passionate about helping oncology practices navigate the future. The **Manager, Analytics Product** will be responsible for building and leading a team of data scientists, data engineers and data analysts to develop end-to-end data commercial analytics and data science solutions. The ideal candidate will be a strategic product leader with a strong background in healthcare analytics, a deep understanding of commercial needs in oncology, and proven experience managing cross-functional technical teams. The Manager brings in a product mindset and leverages Agile practices to craft and drive iterations to support building new capabilities, addressing gaps and drive automations for Data Platforms and solutions. Additionally, the Manager brings in a Service Provider mindset, demonstrating exceptional interpersonal skills, strong leadership, and relationship management to build a strong and cohesive team that focuses on building new capabilities and operations. The Manager will work closely with business product owners, business leadership, and individual business users to consistent delivery and data operations. **_Responsibilities_** + Owns the end-to-end product development process, from discovery to post-launch analysis, ensuring timely delivery of high-quality products. + Acts as the IT solution owner for lighthouse projects, responsible for delivering solutions on time, with quality, and within budget. + Establishes operational processes to meet IT controls and applies lean/agile principles for continuous improvement and rapid prototyping of data science solutions. + Leads/Manages data transformation capabilities and operations for Analytics and AI/ML solutions, including planning, demand, and budgetary oversight for Data Platforms. + Oversees the financial aspects of the team, including cloud costs, SOWs, and staff augmentation approvals. + Champions a data-driven approach to product management, utilizing analytics to measure performance, identify improvements, and inform future product iterations. + Recruits, develops, mentors, and retains a high-performing, cross-functional team of Data Engineers, Full-Stack Engineers, Data Scientists, and QA specialists. + Fosters a collaborative and innovative team environment, providing clear direction, coaching, and ensuring accountability for results and professional growth. + Manages expectations and builds strong relationships with key business and IT stakeholders, acting as the primary liaison between technical teams and business. + Collaborates extensively with commercial, sales, marketing, and clinical teams to identify high-value business opportunities, gather requirements, and ensure product adoption. + Drives business outcomes by defining clear goals and metrics and effectively communicates complex data findings and recommendations to influence action across diverse audiences. **_Qualifications_** + 8-12 years of experience in product development, with at least 3 years focused on analytics products or data products, preferred + 3+ years of experience managing technical teams including full time, contract and/or vendor resources (e.g., data engineers, data scientists, full stack developers), preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Preferred experience in the healthcare or life sciences industry, with a strong understanding of commercial operations and data in oncology. + Proven ability to define product strategy, roadmaps, and successfully launch and iterate on data-intensive products. + Strong understanding of data analytics, business intelligence tools (e.g., Power BI, Looker), and data visualization best practices. + Familiarity with software engineering data concepts, cloud data platforms (GCP, Azure), and data science/machine learning workflows. + Exceptional leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of an organization. + Ability to translate complex business problems into clear, actionable product requirements and technical specifications. + Experience with DevOps Agile practices. + Direct experience with commercial oncology analytics solutions (e.g., sales force effectiveness, market access, patient journey analytics). + Experience with agile product development methodologies. + Knowledge of healthcare data standards (e.g., FHIR, OMOP) and regulatory compliance (e.g., HIPAA, GDPR). + Experience working in a fast-paced, product-led organization. **_What is expected of you and others at this level_** + Manages department operations and supervises professional employees, front line supervisors and/or business support staff + Participates in the development of policies and procedures to achieve specific goals + Ensures employees operate within guidelines + Decisions have a short term impact on work processes, outcomes and customers + Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management + Interactions normally involve resolution of issues related to operations and/or projects + Gains consensus from various parties involved **Anticipated salary range:** $105,100 - $165,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Citizens is in the midst of a bold, enterprise-wide transformation-leveraging the power of data and AI to reimagine how we serve our customers, operate our business, and deliver value. This transformation spans multiple domains and requires a coordinated, strategic approach to integrating data across the organization. As a Data & AI Product Strategy Leader you will play a central role in executing this transformation strategy by owning and orchestrating the data components that fuel it. You'll lead the horizontal enablement of data workstreams, ensuring that product teams are aligned, supported, and delivering against strategic goals. This role is not just about data-it's about driving enterprise outcomes through the thoughtful coordination of people, processes, and technology. You'll serve as a consultative partner to senior leaders, a problem solver for delivery teams, and a hands-on product leader when needed. Your ability to navigate ambiguity, build relationships, and drive execution will be critical in bringing together diverse data efforts into a unified, impactful strategy. Specific Responsibilities Strategic Coordination & Program Enablement + Design and implement horizontal routines and governance structures that support cross-functional collaboration. + Ensure strategic alignment between data product initiatives and enterprise transformation goals. + Serve as a liaison between product teams, program leadership, and business stakeholders to drive integrated planning and execution. Product Leadership & Customer Advocacy + Step into product management roles when needed to ensure continuity and customer-centric delivery. + Promote a product mindset across teams, focusing on solving customer problems rather than executing predefined requirements. + Guide prioritization and decision-making to maximize business value and user impact. Problem Solving & Escalation Management + Identify and address risks, inefficiencies, and blockers across delivery teams and workstreams. + Facilitate structured problem-solving and escalation processes to maintain momentum and resolve issues. + Act as a strategic partner to product and analytic teams navigating complex challenges. Communication & Stakeholder Engagement + Communicate effectively across all levels of the organization, translating technical and strategic concepts into actionable insights. + Build trust and foster collaboration across diverse stakeholder groups, including technology, business, and executive leadership. + Mediate conflicts and promote shared ownership of outcomes. Budgeting & Financial Oversight + Support financial planning, budgeting, and resource allocation for data product initiatives. + Coordinate with delivery and domain leaders to develop and execute staffing plans that align with strategic priorities and program needs. + Act as a consultative partner to senior leaders and stakeholders, helping shape resource strategies and investment decisions through data-driven insights and strategic framing. Qualifications Experience & Skills + Proven experience managing financial performance and metrics for programs or small business units. + Familiarity with strategic frameworks such as OKRs (Objectives and Key Results). + Prior experience in product management or leading complex technology delivery projects. + Demonstrated ability in strategic planning and long-term solution development. + Strong analytical and structured problem-solving capabilities. + Excellent relationship-building and stakeholder management skills. + Exceptional verbal and written communication abilities. + Experience working in a matrixed environment with cross-functional teams. + Consultative mindset with the ability to influence decisions, guide teams, and shape strategy through thoughtful engagement and framing. Education & Certifications + Bachelor's degree required; advanced degree or relevant certifications (e.g., in product management, strategy, or analytics) are a plus. Hours & Work Schedule + Hours per Week: 40 + Work Schedule: Monday - Friday + Hybrid: 4 days on-site from a Citizens corporate office, 1 day remote Pay Transparency The salary range for this position is $150,000-$220,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . #LI-Citizens Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 02/27/2026

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. PagerDuty is seeking a Senior Product Manager, Incident Analysis to join our talented, customer-focused Incident Management team! As Senior Product Manager, you will report to the Director of Product for Incident Management, and partner closely with design, engineering, and go-to-market teams. You will define and deliver data-driven, user-centric experiences that transform incident data into opportunities for continuous improvement and operational excellence. This is an exciting opportunity to own and shape the roadmap for products trusted by some of the world's top DevOps, SRE, and digital operations teams. The ideal candidate thrives at the intersection of analytics, DevOps, and user experience-and is passionate about driving better business outcomes from operational data. **Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference.** KEY RESPONSIBILITIES + Lead the development and execution of roadmap for Incident Analysis products, delivering meaningful outcomes for users and business. + Drive end-to-end product lifecycle, from needs discovery through launch and iteration, with a focus on data-driven insights. + Collaborate with design and engineering to deliver intuitive, seamless user experiences that drive adoption and demonstrable learning. + Engage with customers and cross-functional partners to deeply understand user needs, pain points, and emerging opportunities. + Track and analyze product performance, iterating on features to maximize user value and business impact. BASIC QUALIFICATIONS + 5+ years' experience in product management for B2B SaaS, DevOps, or data-analytics platforms-or equivalent degree or experience. + Demonstrated fluency with data analysis or analytics products (telemetry, observability, post-incident review). + Proven success shipping features focused on workflow automation or operational improvement. + Experience collaborating with cross-functional teams (engineering, design, sales, customer success). + Must be currently authorized to work in the United States on a full-time basis. PREFERRED QUALIFICATIONS + Familiarity with the incident management lifecycle or operational reliability in cloud-native environments. + Direct experience with DevOps, SRE, or related tooling in a SaaS or modern infra context. + Exposure to ML/AI-driven insights or advanced analytics tools (e.g., Tableau, Looker, Splunk). + Demonstrated passion for user experience and continuous product improvement. + Results-oriented, intellectually curious, and collaborative. The base salary range for this position is 161,000 - 271,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

**Specialty/Competency:** Product Innovation **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In product management, you will be the general manager of commercial and internal products. You will sit at the intersection of the business, user experience, and the technologies that solve our customer and end-user problems; confirming they meet market demands and drive business growth. You will design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Your involvement will last throughout all stages of a product's lifecycle including modifications, upgrades, maintenance of the product or product line. For commercial products, it also includes commercialization, go-to-market planning, sales, and other key business support activities. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Respond effectively to the diverse perspectives, needs, and feelings of others. + Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. + Use critical thinking to break down complex concepts. + Understand the broader objectives of your project or role and how your work fits into the overall strategy. + Develop a deeper understanding of the business context and how it is changing. + Use reflection to develop self awareness, enhance strengths and address development areas. + Interpret data to inform insights and recommendations. + Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the Cloud Business Group team you are expected to lead software product development and collaborate with engineering teams, business stakeholders, and end-users. As a Senior Associate you are expected to analyze complex problems, mentor others, and maintain rigorous standards while building meaningful client connections and navigating ambiguity. You are also responsible for utilizing and applying project knowledge of IT implementation, exploring new technologies, and managing product teams to deliver top-quality work. Responsibilities - Lead software product development - Collaborate with engineering teams and stakeholders - Analyze and solve complex problems - Mentor and guide junior team members - Maintain exceptional standards in deliverables - Build and nurture client relationships - Explore new technologies and manage product teams - Navigate complex scenarios to enhance personal and technical growth What You Must Have - Bachelor's Degree - 3 years of experience - Bachelor's degree or in lieu of a degree, demonstrating three years of specialized training and/or progressively responsible work experience in technology for each missing year of college. What Sets You Apart - Bachelor's Degree in Business Analytics, Computer and Information Science, Computer Engineering, Business Administration/Management preferred - CSPO, PSPO - Utilizing and applying IT implementation and maintenance knowledge - Exploring new technologies and managing product teams - Collaborating in multidisciplinary team setups - Defining and prioritizing strategic initiatives - Presenting at meetings and conferences - Representing business and consumer stakeholders - Producing visual and functional prototypes Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: *********************************** \#LI-Hybrid

**INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** The Global Marketing Manager at ANGI Energy, a Vontier company, plays a key role in driving profitable growth for the Alternative Fuels product lines (CNG, RNG, Hydrogen). This hands-on position develops and executes strategic marketing plans that enhance brand awareness and generate quality leads. Success requires strong collaboration with commercial and aftermarket teams, deep customer insight, and expertise in digital marketing and data analysis to identify new sales opportunities. The role reports to the Global Head of Marketing - Alternative Fuels and offers full-time remote work with opportunities for domestic and international travel. **Responsibilities:** **Lead Generation:** + Devise, plan and implement an omnichannel digital and account-based marketing strategy aimed at generating quality leads that support business priorities. (see 'Digital Marketing' below) + Work with internal stakeholders to segment customer/prospect data to develop targeted value propositions. + Successfully execute new product launches. + Collaborate with Vontier's marketing Centers of Excellence and/or external agencies to brief and manage campaign and content requirements. + Support business development activities by conducting regular industry research to identify new prospects and opportunities ('whitespace'). + Partner with the Commercial team to strategize and execute on targeted campaigns to drive sales linearity and support bookings and revenue targets. **Lead Management:** + Manage the end-to-end lead management and automation process in the Sales and Marketing CRMs. + Maintain lists for outbound marketing, ensuring compliance with relevant local data privacy regulations. + Build custom reports tracking lead status through the sales funnel. + Report on the efficacy/ROI of all marketing activities in relation to defined KPIs and strategic business priorities. **Digital Marketing:** + Lead omni-channel digital and account-based marketing strategies, identifying relevant paid, owned and earned promotional opportunities to increase online visibility. + Build and implement an engaging social media strategy. + Engage with trade media, associations and directories to identify and negotiate relevant advertising opportunities. + Work with the Vontier Centers of Excellence and/or external agencies to develop compelling content to drive conversions across digital platforms. + Collaborate with the Vontier Digital Marketing team to ensure global websites are kept up-to-date and optimized for SEO. + Track digital campaign and website performance, implementing optimization tactics to drive increased traffic and conversion rates. **Sales Enablement:** + Manage the creation and maintenance of sales tools (brochures, presentations, quoting tools, videos, etc.), leveraging Vontier's Creative Studio and/or outside agencies. + Conduct regular industry and competitor research to ensure sales tools remain current and relevant (i.e. industry and regulatory landscape). + Work with Engineering/Product teams to ensure materials are kept up-to-date with the latest technical and regulatory information. + Coordinate translation of marketing materials into requisite languages. **Exhibitions & Events:** + Support ANGI Energy's yearly exhibition plan across North America and Europe. + Collaborate closely with Vontier and other Vontier companies on shared exhibition initiatives. + Assist with coordinating and promoting live and virtual speaking opportunities (e.g. panel discussions, webinars, conference talks). + Manage event leads, devising and implementing post-event nurturing campaigns. **Brand:** + Serve as a brand guardian, ensuring ANGI and Vontier brand guidelines are followed across all platforms. + Support PR and content marketing strategies aimed at driving thought leadership and building brand awareness. + Collaborate with Vontier and other fleet-facing Vontier companies to support the articulation of Vontier's narrative to the Fleet segment. **Internal Communications:** + Collaborate with internal communications lead(s) at ANGI to ensure internal visibility of marketing and commercial activities. **WHO YOU ARE (Qualifications)** **Essential** **:** + Bachelor's degree in Digital Marketing, Marketing Communications, Public Relations, Business, or related field, or equivalent professional experience. + Minimum 5 years of relevant work experience in B2B marketing. + Excellent verbal and written communication skills. + Experience running annual marketing plans and budgets. + Digitally savvy - able to ideate, develop, launch and track effective omnichannel digital marketing campaigns. + A good eye for creative and knack for developing effective campaign briefs. + CRM and marketing automation software skills (Salesforce marketing cloud preferred). + Experience partnering with sales teams to develop compelling value propositions and sales tools. + Experience working closely with product/engineering teams to translate complex data in digestible formats. + Solid project and time management skills, with a proven track record of managing multiple and competing priorities across diverse groups of stakeholders. + Willingness to travel (domestic and overseas, estimated 15-20% of role). **Preferable:** + In-depth (8+) relevant industry experience (e.g. industrial manufacturing, cleantech, automotive). + Experience working in a matrix and/or multi-market environment. Experience in North America and/or Europe advantageous. + Experience working within Sales & Marketing organizations with multiple channels of distribution. + Event management skills. + Graphic design experience (Adobe Creative Suite). **Outcomes and Deliverables:** **Deliverables:** + Annual strategic marketing plan. + Targeted account-based marketing strategies to defined key accounts. + Effective sales enablement tools and digital content. + Yearly tradeshow & events schedule. **Outcomes:** + Increase in Marketing Qualified Leads (MQLs) and conversion to Sales Qualified Leads (SQLs). + Increased brand awareness and leads from industry whitespace. + Effective budget management + Demonstrable ROI on marketing activities **Physical Demands:** + Frequent use of computer, phone, and other office equipment. + Ability to participate in virtual meetings and presentations for extended periods. + Occasional travel (domestic and international) requiring air travel, ground transportation, and navigating airports and conference venues (estimated 15-20% of time). + Ability to attend and support exhibitions, conferences, and events, which may involve standing, walking, and setting up or managing event materials. + Handling and transporting marketing materials, samples, or sales tools during events (light lifting, carrying up to 15-20lbs). + Coordinating event logistics which may require moderate physical activity such as walking, standing, and occasional lifting or arranging displays. + Ability to remain focused on detailed digital work, including data analysis and content creation, requiring fine motor skills and visual acuity. + Ability to work flexible hours occasionally to accommodate global time zones and meetings/events. **Work Environment:** + Office-based/remote work involving extended periods of sitting and computer use. + Exhibitions, Conferences, and Events.. The base compensation range for this position is $85,000 to $120,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. For this specific role, you may be eligible to participate in an annual bonus plan. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS ANGI** ANGI Energy Systems LLC ('ANGI'), a Vontier company, is a U.S. based manufacturer of quality engineered gas compression equipment and a leading supplier of compressed natural gas (CNG) and renewable natural gas (RNG) equipment and systems. ANGI has a longstanding reputation as a leader and innovator in both the compression and natural gas vehicle (NGV) refueling industries and has over 40 years of experience providing worldwide clients with high quality products and services. In 2022 ANGI launched its expanded alternative energy platform offering, to include hydrogen refueling station (HRS) solutions as it harnesses its unique position as a multi-energy systems supplier ready to support global clients in their decarbonization programs. ANGI sits within Vontier's Alternative Energy and Sustainable Fleets Platform, which is focused on providing innovative and sustainable solutions for optimizing and decarbonizing the fleet industry. Sister companies include Gasboy, Teletrac Navman, Driivz and Sparkion. For more information on ANGI's alternative energy solutions, visit angienergy.com. **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

Citizens is in the midst of a bold, enterprise-wide transformation-leveraging the power of data and AI to reimagine how we serve our customers, operate our business, and deliver value. This transformation spans multiple domains and requires a coordinated, strategic approach to integrating data across the organization. As a Data & AI Product Strategy Leader you will play a central role in executing this transformation strategy by owning and orchestrating the data components that fuel it. You'll lead the horizontal enablement of data workstreams, ensuring that product teams are aligned, supported, and delivering against strategic goals. This role is not just about data-it's about driving enterprise outcomes through the thoughtful coordination of people, processes, and technology. You'll serve as a consultative partner to senior leaders, a problem solver for delivery teams, and a hands-on product leader when needed. Your ability to navigate ambiguity, build relationships, and drive execution will be critical in bringing together diverse data efforts into a unified, impactful strategy. Specific Responsibilities Strategic Coordination & Program Enablement * Design and implement horizontal routines and governance structures that support cross-functional collaboration. * Ensure strategic alignment between data product initiatives and enterprise transformation goals. * Serve as a liaison between product teams, program leadership, and business stakeholders to drive integrated planning and execution. Product Leadership & Customer Advocacy * Step into product management roles when needed to ensure continuity and customer-centric delivery. * Promote a product mindset across teams, focusing on solving customer problems rather than executing predefined requirements. * Guide prioritization and decision-making to maximize business value and user impact. Problem Solving & Escalation Management * Identify and address risks, inefficiencies, and blockers across delivery teams and workstreams. * Facilitate structured problem-solving and escalation processes to maintain momentum and resolve issues. * Act as a strategic partner to product and analytic teams navigating complex challenges. Communication & Stakeholder Engagement * Communicate effectively across all levels of the organization, translating technical and strategic concepts into actionable insights. * Build trust and foster collaboration across diverse stakeholder groups, including technology, business, and executive leadership. * Mediate conflicts and promote shared ownership of outcomes. Budgeting & Financial Oversight * Support financial planning, budgeting, and resource allocation for data product initiatives. * Coordinate with delivery and domain leaders to develop and execute staffing plans that align with strategic priorities and program needs. * Act as a consultative partner to senior leaders and stakeholders, helping shape resource strategies and investment decisions through data-driven insights and strategic framing. Qualifications Experience & Skills * Proven experience managing financial performance and metrics for programs or small business units. * Familiarity with strategic frameworks such as OKRs (Objectives and Key Results). * Prior experience in product management or leading complex technology delivery projects. * Demonstrated ability in strategic planning and long-term solution development. * Strong analytical and structured problem-solving capabilities. * Excellent relationship-building and stakeholder management skills. * Exceptional verbal and written communication abilities. * Experience working in a matrixed environment with cross-functional teams. * Consultative mindset with the ability to influence decisions, guide teams, and shape strategy through thoughtful engagement and framing. Education & Certifications * Bachelor's degree required; advanced degree or relevant certifications (e.g., in product management, strategy, or analytics) are a plus. Hours & Work Schedule * Hours per Week: 40 * Work Schedule: Monday - Friday * Hybrid: 4 days on-site from a Citizens corporate office, 1 day remote Pay Transparency The salary range for this position is $150,000-$220,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . #LI-Citizens Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award

**Become a part of our caring community and help us put health first** The Senior IT Product Manager - Information Marketplace & Data Governance is responsible for the strategic vision, roadmap, and execution of the Information Marketplace and its ecosystem of integrated enterprise capabilities. This role owns the end-to-end product lifecycle for the Information Marketplace as well as integrations with its supporting capabilities, data discovery, data quality and observability, metadata management, data cataloging, semantic enablement, and governed data usage processes such as the Protected Information Review Council (PIRC). The Information Marketplace serves as the front door and starting off point for finding and understanding Humana's data. It serves a large role in day-to-day data usage and management processes and that role will continue to expand and evolve. The Senior IT Product Manager partners closely with data governance leadership, architecture, engineering, security, compliance, and business stakeholders to ensure these capabilities operate as a cohesive, scalable product that enables trusted data use, risk reduction, and business value realization. They will create, prioritize and manage product backlogs with a focus on iteration and scalability. They will directly influence department strategy and make decisions on moderately complex to complex issues regarding technical and non-technical approaches for project components. Work will be performed without direction and considerable latitude will need to be exercised in determining objectives and approaches. Detailed Responsibilities **Product Strategy & Vision** + Define and own the long-term product vision and roadmap for the Information Marketplace and its integration to supporting capabilities and processes. + Translate enterprise data governance, compliance, and analytics strategies into actionable product capabilities and prioritized initiatives. + Act as the product authority for how data discovery, quality, observability, metadata management, and semantic layers work together as a unified experience. **Information Marketplace Ownership** + Own the Information Marketplace as a core enterprise product, including user experience, adoption, scalability, and extensibility. + Ensure the Marketplace enables intuitive discovery of curated and un-curated data assets. + Drive continuous improvement of Marketplace capabilities based on usage analytics, stakeholder feedback, and emerging governance trends. **Platform Integrations & Ecosystem Management** + Lead integration strategy and execution across platforms supporting: + Data quality and observability + Data cataloging and metadata management + Data lineage and impact analysis + Semantic layers and business term enablement + Workflow and approval processes (e.g., PIRC) + Partner with architecture and engineering teams to ensure integrations are scalable, secure, resilient, and aligned with enterprise standards. + Manage dependencies across internal platforms, vendor tools, and custom-built solutions. **Stakeholder Engagement & Leadership** + Serve as the primary product interface between data governance leadership and stakeholders. + Facilitate prioritization decisions. + Communicate product strategy, roadmap progress, and outcomes to executive and senior leadership audiences. **Delivery & Execution** + Own and manage the product backlog, ensuring clear articulation of epics, features, and acceptance criteria. + Partner with agile delivery teams to ensure timely, high-quality execution of product initiatives. + Define and track success metrics related to adoption, data trust, operational efficiency, and risk reduction. **Use your skills to make an impact** **Required Qualifications** + 8+ years of experience in product management, technology product ownership, or platform leadership roles. + Proven experience managing complex, enterprise-scale platforms with multiple integrations and stakeholders. + Demonstrated success owning products across the full lifecycle, from strategy and vision through delivery and adoption. + Ability to work effectively with architects and engineers on integration patterns, APIs, metadata flows, and platform interoperability. + Experience operating in hybrid or multi-platform environments, including vendor tools and custom-built solutions. + Exceptional stakeholder management skills, with the ability to influence without direct authority. **Preferred Qualifications** + Strong understanding of data governance concepts, including metadata management, data quality, data lineage, and data stewardship. + Experience with data discovery, data cataloging, or information marketplace-style platforms. + Familiarity with compliance-driven data usage processes (e.g., privacy reviews, data access approvals, risk assessments). + Strong understanding of how semantic layers, business glossaries, and metadata drive analytics and AI enablement. + Strong executive communication skills, including the ability to translate complex technical concepts into business outcomes. + Experience supporting regulated industries (e.g., healthcare, financial services, insurance). + Exposure to data observability platforms, data quality automation, or AI-enabled governance capabilities. + Experience operationalizing governance processes through workflow tools or custom platforms. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 03-26-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining and building the retail customer support experience. In this role, you will drive a product group to build self-service and automated support experiences, as well as user journeys that connect customers to chat, email, or voice support lines accessible through our Help Center (************************** and Social Platforms. You'll drive the next generation of AI-powered self-service and automation, using both internal technology and third party vendors, with an ambitious goal to automate >90% of customer contacts while achieving >95% CSAT across automated and human-handled support contacts. You'll lead a distributed team of product managers, technical program managers, and designers across North America and India, guiding them to define and deliver high-quality, reliable, and intelligent systems that support over 100 million customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer-facing) tooling and you will collaborate closely with Engineering, Data Science, and CX teams to align on ambitious objectives, define strategy, and drive execution for our customer-facing support technology ecosystem. *What you'll be doing (ie. job duties):* * Own all facets of the customer facing support product area from crafting the vision and strategy to executing. * Define and execute a roadmap for retail customer support experiences, impacting over 100 million customers. * Communicate the vision and progress for customer support experiences across the company to technical and non-technical leaders with ease via weekly and monthly program updates. * Investigate and inspect customer user journeys through our self-service and automated support experiences to size opportunities and identify the highest-impact use cases to improve CSAT and increase automation rates. * Partner with design, engineering, and CX to deliver seamless, user-friendly support experiences that scale globally. * Develop novel and innovative ideas to improve the customer support experience and drive higher CSAT for our customers. * Proactively address security, fraud, risk, and compliance considerations while preserving an excellent user experience. * Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean handoffs and touch points between our customers and human agents. * Partner with CX to conduct buy vs. build analysis and RFP's on emerging AI capabilities. * Develop and mentor a globally distributed product group, fostering growth, accountability, and product excellence. *What we look for in you (ie. job requirements):* * 10+ years of Product Management experience, with a proven track record of shipping consumer products at a global scale. * 5+ years of experience launching successful products in fintech, DeFi, or similarly complex domains. * 5+ years of leading and developing Product Management teams. * Product vision & execution: Proven ability to translate bold ideas into delightful, impactful features with measurable results. * User obsession: Relentless focus on creating intuitive, trustworthy, and scalable payment experiences * Cross-functional leadership: Able to align diverse stakeholders-from engineers to compliance teams-behind a shared vision. * Analytical skills: Skilled at market sizing, opportunity assessment, and turning complex data into actionable product insights * Demonstrated experience driving AI-powered customer support solutions, such as chatbots, LLM-based assistants, or automation workflows. * Demonstrated unlimited curiosity: proactively researching, identifying, experimenting with and adapting new technologies and vendors. * Excellent written and verbal communication skills. * Ability to thrive and perform under pressure. *Nice to haves:* * Experience in fintech, payments, or crypto industries. * Experience working in a high-compliance or regulated environment (e.g., finance, banking, or crypto). ID: P72918 *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $205,785-$242,100 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

At Meta, we're shaping innovative experiences in service of giving people the power to build community and bring the world closer together. Our multidisciplinary product teams are creating new ways to help people connect, find communities and grow businesses. Together, we are committed to building innovative technologies - Facebook, Instagram, Messenger, WhatsApp, Workplace, Meta Quest and more - to serve billions of people around the globe.Meta Product Management Leaders work with cross-functional teams of engineers, designers, data scientists and researchers to build products. We are looking for extremely entrepreneurial Product Management Leaders to help innovate and execute product initiatives across the company and value moving quickly. This job description represents different full-time roles across our product suite. **Required Skills:** Product Manager (Leadership) Responsibilities: 1. Lead a team through the ideation, technical development, and launch of innovative products 2. Drive product development with a team of world-class engineers and designers 3. Attract, build, manage, and develop a talented team of product leaders with a broad range of experiences, perspectives, approaches, and backgrounds 4. Establish shared vision across the company by building consensus on priorities leading to product execution 5. Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction 6. Define and analyze metrics that inform the success of products 7. Understand Facebook's strategic and competitive position and deliver products that are recognized best in the industry 8. Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm 9. Manage multiple products and priorities, scale teams, and ensure org is effective, healthy and set up for success by establishing clear and measurable goals 10. Identify and initiate opportunities for new projects or focus areas and builds teams necessary to execute **Minimum Qualifications:** Minimum Qualifications: 11. 12+ years of experience in Product Management and/or Product Design 12. 12+ years of experience working collaboratively with engineering, design and user research teams 13. 8+ years of experience hiring, managing, and developing both individual contributors and senior leaders 14. Critical thinking/analytical leadership experience 15. Experience presenting to senior executive audiences 16. BA/BS in Computer Science or related field **Preferred Qualifications:** Preferred Qualifications: 17. Experience in a consumer focused technology company 18. Experience building 0-1 products, platform/ecosystem products, or marketplaces **Public Compensation:** $249,000/year to $323,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Citizens is in the midst of a bold, enterprise-wide transformation-leveraging the power of data and AI to reimagine how we serve our customers, operate our business, and deliver value. This transformation spans multiple domains and requires a coordinated, strategic approach to integrating data across the organization. As the Data & AI Product Strategy Leader for Commercial Banking you will lead the delivery of advanced data and intelligence products that empower commercial bankers and other clients facing colleagues with intelligence to prospect, engage, and deepen client relationships. This role is central to bridging cutting-edge AI capabilities ensuring every data product delivers measurable value to bankers and clients. You will play a central role in executing this transformation strategy by owning and orchestrating the data components that fuel it. You'll lead the horizontal enablement of data workstreams, ensuring that product teams are aligned, supported, and delivering against strategic goals. This role is not just about data-it's about driving enterprise outcomes through the thoughtful coordination of people, processes, and technology. You'll serve as a consultative partner to senior leaders, a problem solver for delivery teams, and a hands-on product leader when needed. Your ability to navigate ambiguity, build relationships, and drive execution will be critical in bringing together diverse data efforts into a unified, impactful strategy. The ideal candidate is a strategic thinker and hands-on executor, able to lead without direct authority, manage conflicting priorities, and build strong partnerships across business, technology, and analytics teams. Success in this role requires a passion for innovation, a bias for action, and a proven track record of delivering results in highly matrixed, agile environments. Key Responsibilities Strategic Coordination & Program Enablement · Design and implement horizontal routines and governance structures that support cross-functional collaboration. · Ensure strategic alignment between data product initiatives and enterprise transformation goals. · Serve as a liaison between product teams, program leadership, and business stakeholders to drive integrated planning and execution. · Champion a product mindset, focusing teams on solving customer problems and delivering value, not just executing requirements. Agile Delivery & Stakeholder Engagement · Operate within a complex "scrum of scrums" structure, coordinating within multiple agile pods and delivery teams to achieve program milestones. · Manage conflicting priorities and dependencies, ensuring transparency, accountability, and timely delivery. · Build and sustain strong partnerships with business, technology, and analytics stakeholders. · Communicate effectively across all levels of the organization, translating technical and strategic concepts into actionable insights. Budgeting & Financial Oversight · Support financial planning, budgeting, and resource allocation for data product initiatives. · Coordinate with delivery and domain leaders to develop and execute staffing plans that align with strategic priorities and program needs. · Act as a consultative partner to senior leaders and stakeholders, helping shape resource strategies and investment decisions through data-driven insights and strategic framing. User-Centric Product Design · Translate business requirements into actionable product roadmaps, prioritizing features that drive revenue, efficiency, and client satisfaction. · Lead the design and delivery of data products that provide bankers with a "single pane of glass" experience-centralizing insights, analytics, and next-best-action recommendations within business workflows. · Champion intuitive user experiences, ensuring complex AI outputs are accessible, explainable, and actionable for bankers. AI & Data Enablement · Guide the development of AI-powered analytics engines for sales processes. · Partner with data engineering, architecture, ML Ops and technology teams to ensure guiding the build out of robust data infrastructure including business layer, data pipelines, data controls as well as relevant data needed for training ML solutions including and scalable model deployment. Continuous Improvement & Innovation · Define and track key performance indicators (KPIs) such as banker adoption, revenue impact, client engagement, and operational efficiency. · Gather user feedback, conduct A/B testing, and leverage analytics to continuously refine product features and maximize business value. · Stay abreast of emerging AI, data, and fintech trends, proactively identifying opportunities to enhance the AI Banker platform and maintain competitive advantage. · Foster a culture of experimentation and responsible innovation ensuring adherence to ethics, privacy, model risks and other regulatory needs while balancing for rapid iteration. Qualifications · Strong understanding of data technologies and platforms such as Salesforce, Cloud/Data Engineering, Master Data Management, B2B / Company Databases. · Proven experience leading large, complex transformation programs that integrate Data & AI/ML for driving business process change. · Demonstrated ability to lead without direct reports, influence across organizational boundaries, and manage through ambiguity. · Deep understanding of agile delivery models, including scrum of scrums and pod-based team structures. · Exceptional communication, relationship-building, and stakeholder management skills. · Prior experience in Financial Services or Management Consulting. Education & Certifications · Bachelor's degree required; advanced degree or relevant certifications (e.g., in product management, strategy, or analytics) are a plus. Hours & Work Schedule + Hours per Week: 40 + Work Schedule: Monday - Friday + Hybrid: 4 days on-site from a Citizens corporate office, 1 day remote Pay Transparency The salary range for this position is $150,000-$220,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . #LI-Citizens1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 02/27/2026

JobID: 210612798 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $110,200.00-$160,000.00 As a General Manager of payment products, you own the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high quality products that resonate with clients. As a General Manager in Business Banking Cash Management Product team, you will play a pivotal role in shaping the future of our cash management products with a strong emphasis on strategy, execution, and performance reporting for wires and other money movement products. This role is central to our efforts in redefining how small businesses optimize their cash flows through innovative product strategies and market expansion. Job Responsibilities * Develop and execute the product strategy and roadmap. Engage in research and discovery to launch solutions that best meet customer needs. * Manage strategic projects with cross functional partners across product, analytics, design and sales organizations to deliver. * Own the P&L (Profit and Loss) for multiple products across the Cash Management product line with a strategic focus on driving financial and operational results that align with the business objectives. * Lead go to market efforts to define the strategy and execution to commercialize new offerings. * Establish and maintain a robust control environment in collaboration with partner teams. Required Qualifications, Capabilities, and Skills * Minimum of 5 years of experience in product management or relevant domain areas * Strong financial and business acumen with a strong bias towards practical execution * Ability to prioritize and thrive in a fast-paced environment while maintaining strong relationships with business partners * Excellent communication and interpersonal skills * Ability to work collaboratively with cross-functional teams * Strong analytical and problem solving skills Preferred qualifications, capabilities, and skills * Experience working with Treasury Services or money movement products

Citizens is in the midst of a bold, enterprise-wide transformation-leveraging the power of data and AI to reimagine how we serve our customers, operate our business, and deliver value. This transformation spans multiple domains and requires a coordinated, strategic approach to integrating data across the organization. As the Data & AI Product Strategy Leader for Commercial Banking you will lead the delivery of advanced data and intelligence products that empower commercial bankers and other clients facing colleagues with intelligence to prospect, engage, and deepen client relationships. This role is central to bridging cutting-edge AI capabilities ensuring every data product delivers measurable value to bankers and clients. You will play a central role in executing this transformation strategy by owning and orchestrating the data components that fuel it. You'll lead the horizontal enablement of data workstreams, ensuring that product teams are aligned, supported, and delivering against strategic goals. This role is not just about data-it's about driving enterprise outcomes through the thoughtful coordination of people, processes, and technology. You'll serve as a consultative partner to senior leaders, a problem solver for delivery teams, and a hands-on product leader when needed. Your ability to navigate ambiguity, build relationships, and drive execution will be critical in bringing together diverse data efforts into a unified, impactful strategy. The ideal candidate is a strategic thinker and hands-on executor, able to lead without direct authority, manage conflicting priorities, and build strong partnerships across business, technology, and analytics teams. Success in this role requires a passion for innovation, a bias for action, and a proven track record of delivering results in highly matrixed, agile environments. Key Responsibilities Strategic Coordination & Program Enablement * Design and implement horizontal routines and governance structures that support cross-functional collaboration. * Ensure strategic alignment between data product initiatives and enterprise transformation goals. * Serve as a liaison between product teams, program leadership, and business stakeholders to drive integrated planning and execution. * Champion a product mindset, focusing teams on solving customer problems and delivering value, not just executing requirements. Agile Delivery & Stakeholder Engagement * Operate within a complex "scrum of scrums" structure, coordinating within multiple agile pods and delivery teams to achieve program milestones. * Manage conflicting priorities and dependencies, ensuring transparency, accountability, and timely delivery. * Build and sustain strong partnerships with business, technology, and analytics stakeholders. * Communicate effectively across all levels of the organization, translating technical and strategic concepts into actionable insights. Budgeting & Financial Oversight * Support financial planning, budgeting, and resource allocation for data product initiatives. * Coordinate with delivery and domain leaders to develop and execute staffing plans that align with strategic priorities and program needs. * Act as a consultative partner to senior leaders and stakeholders, helping shape resource strategies and investment decisions through data-driven insights and strategic framing. User-Centric Product Design * Translate business requirements into actionable product roadmaps, prioritizing features that drive revenue, efficiency, and client satisfaction. * Lead the design and delivery of data products that provide bankers with a "single pane of glass" experience-centralizing insights, analytics, and next-best-action recommendations within business workflows. * Champion intuitive user experiences, ensuring complex AI outputs are accessible, explainable, and actionable for bankers. AI & Data Enablement * Guide the development of AI-powered analytics engines for sales processes. * Partner with data engineering, architecture, ML Ops and technology teams to ensure guiding the build out of robust data infrastructure including business layer, data pipelines, data controls as well as relevant data needed for training ML solutions including and scalable model deployment. Continuous Improvement & Innovation * Define and track key performance indicators (KPIs) such as banker adoption, revenue impact, client engagement, and operational efficiency. * Gather user feedback, conduct A/B testing, and leverage analytics to continuously refine product features and maximize business value. * Stay abreast of emerging AI, data, and fintech trends, proactively identifying opportunities to enhance the AI Banker platform and maintain competitive advantage. * Foster a culture of experimentation and responsible innovation ensuring adherence to ethics, privacy, model risks and other regulatory needs while balancing for rapid iteration. Qualifications * Strong understanding of data technologies and platforms such as Salesforce, Cloud/Data Engineering, Master Data Management, B2B / Company Databases. * Proven experience leading large, complex transformation programs that integrate Data & AI/ML for driving business process change. * Demonstrated ability to lead without direct reports, influence across organizational boundaries, and manage through ambiguity. * Deep understanding of agile delivery models, including scrum of scrums and pod-based team structures. * Exceptional communication, relationship-building, and stakeholder management skills. * Prior experience in Financial Services or Management Consulting. Education & Certifications * Bachelor's degree required; advanced degree or relevant certifications (e.g., in product management, strategy, or analytics) are a plus. Hours & Work Schedule * Hours per Week: 40 * Work Schedule: Monday - Friday * Hybrid: 4 days on-site from a Citizens corporate office, 1 day remote Pay Transparency The salary range for this position is $150,000-$220,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . #LI-Citizens1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award

Description: About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Product Owner - Call Center & AI will play a critical role in designing, building, and scaling technology solutions that power our contact center and AI-driven patient experiences. This role sits at the intersection of product, engineering, operations, and AI, translating real-world call center needs into scalable, high-impact technical solutions. This individual will focus on improving automation, efficiency, and patient experience across voice AI, chat, IVR, CRM, and analytics platforms while ensuring solutions are reliable, compliant, and measurable. Key ResponsibilitiesProduct & Engineering Execution Design, build, and iterate on AI-powered call center solutions, including voice bots, chatbots, IVR flows, and automated workflows Translate operational and business requirements into technical product solutions Own technical implementation from concept, build, launch, iteration Partner closely with Product Managers, Operations, AI teams, and Engineering AI & Automation Improve AI containment, accuracy, and escalation logic for voice and chat Implement monitoring, QA feedback loops, and iteration frameworks for AI performance Work with AI/ML teams to enhance NLP, routing logic, and self-service outcomes Ensure AI solutions reduce agent workload while maintaining high CSAT and compliance Call Center Systems Build and maintain integrations across: Telephony platforms (e.g., Five9, IVR systems) CRM/Ticketing (Zendesk) Analytics tools (e.g., CallMiner, reporting dashboards) Automate back-office workflows (notes, forms, follow-ups, escalations) Optimize routing, queue logic, and agent tooling for efficiency and scale Data & Performance Define and track KPIs related to AI performance, call containment, handle time, and escalation rates Use data to inform product decisions and prioritize improvements Support experimentation and A/B testing of call flows and automation strategies Collaboration & Strategy Act as a technical thought partner for leadership on call center and AI strategy Work cross-functionally with Operations, Clinical, Compliance, and CX teams Help define the long-term roadmap for call center technology and AI innovation Qualifications 5+ years of experience in product engineering, software engineering, or technical product roles Experience building or supporting call center technologies (telephony, IVR, CRM) Strong understanding of AI-driven products (voice AI, chatbots, NLP, automation) Experience integrating APIs and third-party platforms Ability to translate business problems into technical solutions Strong analytical and problem-solving skills Preferred skills: Experience with healthcare, pharmacy, or regulated environments Familiarity with Zendesk, Five9, CallMiner, or similar platforms Experience working in high-growth or scaling environments Exposure to QA frameworks for AI or conversational systems Work Environment Location: Remote - occasional travel required Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with your team, department, or leadership to ensure alignment. Key Essential Functions Must be able to sit and/or work at a computer for extended periods of time. Must be able to use standard computer equipment, including a keyboard, mouse, and monitor, for prolonged periods. Must be able to perform repetitive motions throughout the workday, including typing, reading, and reviewing code and technical documentation. Must be able to communicate effectively with team members and stakeholders via written communication, video conferencing, and in-person meetings. Must be able to participate in meetings, planning sessions, and collaborative work activities during standard business hours. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:

About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Product Owner - Call Center & AI will play a critical role in designing, building, and scaling technology solutions that power our contact center and AI-driven patient experiences. This role sits at the intersection of product, engineering, operations, and AI, translating real-world call center needs into scalable, high-impact technical solutions. This individual will focus on improving automation, efficiency, and patient experience across voice AI, chat, IVR, CRM, and analytics platforms while ensuring solutions are reliable, compliant, and measurable. Key ResponsibilitiesProduct & Engineering Execution Design, build, and iterate on AI-powered call center solutions, including voice bots, chatbots, IVR flows, and automated workflows Translate operational and business requirements into technical product solutions Own technical implementation from concept, build, launch, iteration Partner closely with Product Managers, Operations, AI teams, and Engineering AI & Automation Improve AI containment, accuracy, and escalation logic for voice and chat Implement monitoring, QA feedback loops, and iteration frameworks for AI performance Work with AI/ML teams to enhance NLP, routing logic, and self-service outcomes Ensure AI solutions reduce agent workload while maintaining high CSAT and compliance Call Center Systems Build and maintain integrations across: Telephony platforms (e.g., Five9, IVR systems) CRM/Ticketing (Zendesk) Analytics tools (e.g., CallMiner, reporting dashboards) Automate back-office workflows (notes, forms, follow-ups, escalations) Optimize routing, queue logic, and agent tooling for efficiency and scale Data & Performance Define and track KPIs related to AI performance, call containment, handle time, and escalation rates Use data to inform product decisions and prioritize improvements Support experimentation and A/B testing of call flows and automation strategies Collaboration & Strategy Act as a technical thought partner for leadership on call center and AI strategy Work cross-functionally with Operations, Clinical, Compliance, and CX teams Help define the long-term roadmap for call center technology and AI innovation Qualifications 5+ years of experience in product engineering, software engineering, or technical product roles Experience building or supporting call center technologies (telephony, IVR, CRM) Strong understanding of AI-driven products (voice AI, chatbots, NLP, automation) Experience integrating APIs and third-party platforms Ability to translate business problems into technical solutions Strong analytical and problem-solving skills Preferred skills: Experience with healthcare, pharmacy, or regulated environments Familiarity with Zendesk, Five9, CallMiner, or similar platforms Experience working in high-growth or scaling environments Exposure to QA frameworks for AI or conversational systems Work Environment Location: Remote - occasional travel required Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with your team, department, or leadership to ensure alignment. Key Essential Functions Must be able to sit and/or work at a computer for extended periods of time. Must be able to use standard computer equipment, including a keyboard, mouse, and monitor, for prolonged periods. Must be able to perform repetitive motions throughout the workday, including typing, reading, and reviewing code and technical documentation. Must be able to communicate effectively with team members and stakeholders via written communication, video conferencing, and in-person meetings. Must be able to participate in meetings, planning sessions, and collaborative work activities during standard business hours. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.