Product management director jobs in Fort Smith, AR

Title: GenAI Product Manager Duration: 6 Months Contract Pay Range: $65-$70/HR W2 What we are looking for: 6 -8 years of experience in product management, 2-3 years of exp with proven AI Expertise: Strong track record in building and scaling GenAI/AI-powered products in a fast-paced, ambiguous, evolving environment. Deep technical and strategic understanding of LLM, AI/ML, particularly in Generative AI applications. Strategic Thinker and Change Driver: Ability to navigate ambiguity, anticipate future trends, and drive a product-led transformation within a complex organization. Strong ability to balance business strategy, technology, and user experience to drive impactful product development. Cross-functional Collaboration: Exceptional ability to align, influence, and communicate effectively across a diverse enterprise.

Dodge Construction Network (Dodge) isseeking an exceptional Senior Director, Product Marketing to define how Dodgeproducts are positioned, messaged, and experienced in the market.This leader will shape the stories that connect our products to the real-world success of our customers-driving conversion, retention, and advocacy across the buyer journey. This role is responsible for the full spectrum of product marketing-from developing compelling positioning and messaging frameworks, to building the proof, tools, and assets that fuel sales success, to creating retention plays that ensure customers realize the full value of Dodge's products. The ideal candidate is a strategic and hands-on marketer who has excelled in data-oriented B2B environments serving both SMB and enterprise audiences. They know how to position products for Sales, Marketing, and Business Development personas, and they can craft confident, outcome-driven messaging that standsout from competitors. If you're passionate about connecting the dots between product, customer, and growth-and thrive in shaping how the market perceives and chooses solutions-this is the role for you. This is a full-time position and reports directly to the Chief Marketing Officer. ****Please include a link to your portfolio, website, or samples of your product marketing work (e.g., positioning, messaging, launch materials, or content).**** **_Preferred Location_** This is a remote, home-office-based role. Candidates located in the continental United States will be considered. **_Travel Requirements_** Some travel is expected for this role. **_Essential Functions_** **Product Positioning & Messaging** + Own the positioning, messaging, and go-to-market narrative for Dodge Construction Network's products and solutions + Develop persona-based messaging that resonates with our key audiences, including Sales, Marketing, and Business Development professionals in the construction ecosystem + Partner with Product to translate complex data-driven capabilities into clear, differentiated, and outcome-oriented value propositions + Build a scalable messaging framework that ensures consistency across demand generation, content, and sales enablement + Create our product, service, and solution naming convention and bring to life in a way that attracts and engages audiences **Social Proof & Market Validation** + Establish a systematic approach to building and amplifying social proof-including customer stories, testimonials, reviews, case studies,total economic impact,and logo showcases + Partner with Customer Success to identify champions and build advocacy programs that turn customer success into brand success + Lead initiatives to improve visibility and credibility through ratings, analyst relations, and industry recognition programs **Sales & SDR Enablement** + Serve as the strategic bridge between Product, SDRs, and Sales-ensuring our teams are armed with the assets and insights needed to convert demand into revenue + Build high-impact enablement tools including video explainers, competitive battlecards, customer-ready decks, and campaign-specific offers or promotions + Collaborate closely with Sales leadership to optimize messaging and materials across each stage of the funnel-from awareness to close + Partner with Demand Generation to ensure product messaging is embedded into campaigns that generate qualified, high-converting opportunities + Generate high-impact product and feature launch campaigns that activate prospects and our customer base **Customer Retention & Product Adoption** + Build retention and adoption programs that help customers find success within our products and maximize their value realization + Develop messaging and in-product content thatdrivesengagement, renewal, and expansion + Partner with Customer Success and Product teams to translate customer insights into playbooks that improve gross retention and customer satisfaction **Measurement & Impact** + Establish clear KPIs that measure the impact of product marketing across the funnel-conversion rate improvements, win rates, retention, and advocacy + Use data and qualitative insights to continuously refine positioning, content, and enablement programs for maximum effectiveness **_Education Requirement_** Bachelor's degree in Marketing, Business, Communications, or related field (MBA preferred)or equivalent education and work experience. **_Required Experience, Knowledge and Skills_** + 10+ years of progressive B2B marketing experience, including at least 5+ years in product marketing leadership roles + Experience in a data & analytics,SaaS,or technology company with a proven record of success positioning complex products for multiple buyer personas + Exceptional ability to translate technical capabilities into simple, differentiated, and compelling stories + Proven success building and optimizing sales enablement and retention programs that drive measurable impact + Strong understanding of competitive positioning, objection handling, and challenger messaging techniques + Comfortable working with data and analytics teams to surface insights that power storytelling and GTM strategy + Skilled communicator and collaborator-adept at influencing executive stakeholders and inspiring cross-functional teams + Passionate about crafting category-defining product marketing that can stand alongsideproduct marketingleaders like ClickUp, Airtable, Mailchimp, and Slack **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** _\#LI-Remote_ _\#LI-SB1_ _\#DE-Remote_ _\#DE-_ _1147-_ _2025_

Industry/Sector Not Applicable Specialism Product Innovation Management Level Manager At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In product management, you will be the general manager of commercial and internal products. You will sit at the intersection of the business, user experience, and the technologies that solve our customer and end-user problems; confirming they meet market demands and drive business growth. You will design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Your involvement will last throughout all stages of a product's lifecycle including modifications, upgrades, maintenance of the product or product line. For commercial products, it also includes commercialization, go-to-market planning, sales, and other key business support activities. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: * Analyse and identify the linkages and interactions between the component parts of an entire system. * Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. * Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. * Develop skills outside your comfort zone, and encourage others to do the same. * Effectively mentor others. * Use the review of work as an opportunity to deepen the expertise of team members. * Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. * Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Software and Product Innovation team you manage the development and utilization of technology to drive product management initiatives. As a Manager you lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for project success and maintaining elevated standards, while embracing technology and innovation to enhance delivery and encourage others to do the same. Responsibilities * Lead and oversee product management initiatives within the team * Utilize technology to drive innovation and enhance product delivery * Mentor and guide junior staff to foster professional growth * Secure successful project execution and uphold quality standards * Develop strategic plans to manage client accounts effectively * Encourage the adoption of new technologies and innovative practices * Cultivate a collaborative and productive team environment * Maintain accountability for project outcomes and client satisfaction What You Must Have * Bachelor's Degree * 5 years of experience * Bachelor's degree or in lieu of a degree, demonstrating, in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college What Sets You Apart * Master's Degree in Analytics, Artificial Intelligence and Robotics, Business Analytics, Computer and Information Science, Computer Engineering, Management Information Systems, or Mathematics preferred * Demonstrating proven leadership in managing technology projects * Possessing proficiency in IT implementation and maintenance * Developing vendor relationships * Presenting at meetings and conferences * Creating and managing product roadmaps * Managing multidisciplinary product teams Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************

The Senior Manager, Global Product Quality - Biologics is responsible for managing quality oversight of clinical and commercial products at CMOs under contract by Otsuka to ensure that they are manufactured, packed, labelled, stored, and transported in a controlled way that is in accordance with regulatory expectations and applicable GMP/GDP quality standards. This role will provide specialized Biologics Quality Assurance support, including oversight of upstream and downstream biologics manufacturing processes, ensuring compliance with biologics-specific GMP requirements. This role has global responsibility for managing clinical and commercial product quality to ensure global supply for Otsuka's patients. **** + Provides Biologics QA support for Drug Substance and Drug Product, including upstream and downstream biologics manufacturing processes, ensuring GMP compliance for cell culture, bioprocessing, purification, and formulation activities. + Responsible for the day-to-day quality oversight of assigned GMP contract manufacturers. + Responsible for the OPDC GPQ batch record review and release activities of assigned products (API, Drug Product and Final Packaged/Labeled Investigational Medicinal Product) for use in clinical studies and commercial products. + Works collaboratively with GMP Suppliers, OPDC Technical Operations, QC and Clinical Supplies Operations, and other Otsuka Companies, Affiliates and Subsidiaries as applicable in releasing R&D products for use in clinical studies and commercial supply. + Reviews/approves deviations, investigations, CAPA plans and change controls per Otsuka Policies and Procedures. Dispositions quality system records to ensure their timely initiation, execution, and closure. + Provides quality oversight for QC-related activities that support OPDC R&D products; including LIMS data, method development & validation, method transfers and testing (release, stability). + Maintains KPIs/quality metrics to monitor performance and help drive continuous improvement activities. + Negotiates quality agreements for assigned GMP Suppliers and ensures they are established per Otsuka Policies and Procedures. + Participates in audits of GMP Suppliers to ensure compliance with local and global requirements as well as applicable regulatory requirements. + Works collaboratively with local and global Otsuka departments and GMP Suppliers in support of regulatory submissions for OPDC R&D products. Performs quality reviews of CMC sections of regulatory submissions. + Authors and maintains Standard Operating Procedures, Working Practices and Job Aids. + Works collaboratively within the Global Quality and other functional areas across Otsuka Affiliates and Subsidiaries ensure Compliance with local and global requirements and regulatory requirements. + Interfaces with project teams supporting research and development projects to assure that the goals set by the team as they relate to potential suppliers are consistent with global and local quality objectives and relevant governmental requirements. **Qualifications** Required + Bachelor's degree in Chemistry, Biology, Engineering or related Science. + Four years of combined experience in pharmaceutical/medical device industry as a manager in Manufacturing, QA or QC role supporting GMP activities for Investigational Medicinal Products or Commercial Products. + Two to three years of quality experience in managing CMOs/CDMOs (or experience in internal/external auditing). + Proven experience with biologics GMP DS and DP manufacturing, including upstream (cell culture, bioreactors) and downstream (purification, filtration, formulation) processes.as well small molecule manufacturing. + Ability to handle interactions and resolve issues with internal customers and GMP suppliers in a tactful, professional, and effective manner. + Experience in using MS Office (Word, Excel, PowerPoint). + Experience in using TrackWise. + Excellent interpersonal and communication skills. + Technical Writing Experience: writing Investigations and performing root cause analysis. + Thorough understanding of GMP requirements and the Drug Development process. + Knowledge of FDA 21 CFR Parts 210 and 211. + Experience with Pre Approval Inspections for NDAs and BLAs. + Analytical problem solving and decision-making skills. + Ability to identify gaps/risks and propose corrective and preventative actions. + Position requires approximately 20% domestic travel; Occasional international travel may also be expected. Preferred + Experience with quality oversight of controlled substances. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $131,153.00 - Maximum $196,075.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Description & Requirements Are you ready to drive strategic growth by leading innovative product development for high-priority government and enterprise initiatives? Maximus is seeking a Senior Product Manager to lead product strategy and lifecycle management, driving technical and business innovation across the organization. This strategic role is vital to our growth engine as you'll bridge deep technical expertise with business strategy to develop differentiated solutions that address complex customer challenges. You will support solution development through reuse and standardization, lead cross-functional product teams, and ensure alignment between offerings and business objectives. The ideal candidate combines technical knowledge, systems engineering, and strategic business acumen to identify and prioritize critical market needs, applying technologies to make real impacts on important government missions and challenges. Your leadership will power Maximus' growth by creating compelling, differentiated offerings that maximize business and mission impacts. This position is remote. Job-Specific Essential Duties and Responsibilities: Lead capability strategy and lifecycle management for high-priority enterprise initiatives Lead product lifecycle management across multiple domains and capability sets, conduct market research and analysis, and leverage customer feedback for gap analysis Define win themes and differentiators for competitive market positioning Incorporate capabilities from Maximus Accelerators and Mission Threads into reusable offerings Drive innovation through emerging technologies and industry best practices Conduct competitive analysis and develop strategies to address market trends Design scalable, extensible products leveraging cutting-edge technologies Lead RFI, RFP, and RFQ response development including whitepaper creation for product solutions Develop estimation models and product pricing strategies Collaborate with capture managers to shape product opportunities pre-RFP Mentor junior product managers and provide guidance across teams Ensure products meet compliance requirements and align with customer needs Minimum Requirements - Bachelor's degree and 10-12 years of relevant experience or equivalent combination of education and experience required. Job-Specific Minimum Requirements: 10+ years of technical IT or product management experience including product development Ability to obtain and maintain required security clearances US Citizenship required for program requirements Deep understanding of government IT landscape, product lifecycle, agile development, and compliance requirements Experience with estimation techniques and competitive product development Expertise in one or more technology domains (cloud, cybersecurity, AI/ML, etc.) Knowledge of security standards, compliance frameworks, and risk management Experience with government proposal processes and competitive analysis Strong written and verbal communication skills with executive presentation experience Ability to articulate complex business and technical concepts to diverse audiences Experience leading cross-functional teams and mentoring junior staff Proven ability to influence stakeholders and drive adoption of new products and practices Knowledge of product lifecycle management, market research, and customer feedback analysis Experience with product roadmap development, go-to-market strategies, and competitive positioning Ability to thrive in flexible, fast-paced environments across multiple time zones #techjobs #verterans Page EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,240.00 Maximum Salary $ 195,360.00

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. PagerDuty is seeking a **Senior Director, Platform Product Management** to join our diverse, customer-focused team in leading the industry's transformation to fully automated operations! Our vision: a world where AI-augmented software developers build and ship applications 10x faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting. In this pivotal role, you'll own the foundation of the PagerDuty Operations Cloud as a key technical product leader across several development teams. You'll define our platform strategy, evolve our roadmap and guide execution. The platform team will create leverage for internal application development teams to build new products faster and enable customers and partners to integrate PagerDuty with other tools. You'll work directly with our largest, most sophisticated customers who seek a high level of configurability, scalability and security to manage real-time work across their tool stack. The ideal candidate will bridge the world between API-first platform principles and understanding the burning problems of application development teams and external developers (in customer accounts, ISVs, plus tech and distribution partners). You're equally comfortable discussing the merits of an API structure and the business case for integration with a potential platform partner. You can rapidly learn 3rd-party applications and their platform concepts (ServiceNow, Atlassian, Salesforce, etc) and design a platform strategy that is valuable, feasible, usable, and viable. **Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference.** **Key Responsibilities** + Guide product strategy, prioritization, and roadmap allocating resources strategically between innovation and sustaining existing products to optimize business outcomes for: + Core services: admin, authentication, security, notification, ingestion, app experience + Developer Experience: APIs & Integrations - docs & tools, strategic integrations + Infrastructure & Internal Tools: Internal admin tools, distribution channel enablement + Build shared services and components to be used by multiple teams to create leverage and accelerate application feature delivery velocity + Deliver APIs, developer tools and content to seamlessly onboard PagerDuty apps and professional services teams and customers onto the platform + Evolve our contextual data platform enabling scalable and secure ingestion and correlation of data across a vast number of sources to be consumed by and contributed to by our apps + Expand our integration ecosystem through internal development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools + Partner with infrastructure and security teams to meet our reliability, scalability, and compliance objectives + Drive project prioritization based on customer value, compliance, developer velocity, cost control, and other business objectives across internal app teams, professional services, customers and 3rd-party partners + Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability + Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader **Basic Qualifications** + 6-10+ years in technical product management for a B2B enterprise SaaS company, preferably with platform experience (APIs, developer tooling, shared services, etc.) + Experience building, coaching and leading high-performing teams of 5+ PMs + Strong knowledge of integration architecture, patterns and platforms, understanding of cross-application business processes and flows, and knowledge of API best practices + Technical knowledge from academic background and/or work experience enabling you to partner with and be respected by experienced engineers + Ability to experiment with 3rd party APIs, designing APIs based on RESTful principles, and collaborating on integration solution design + Excellent collaboration skills with cross-functional teams that include engineering, product management, sales, and marketing + Ability write, speak, and think about complicated and highly technical problems with uncommon lucidity + Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount **Preferred Qualifications** + Bachelors or Masters in Computer Science or technical field, MBA is a plus + Practical experience as a software developer is a big plus The base salary range for this position is 200,000 - 337,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

The Cardinal Health Logistics team delivers products and services that create a differentiated experience for customers while relentlessly improving speed, reliability, and cost through supply chain optimization. We enable growth through effective and efficient movement of over 45 million shipments annually, supporting the flow of materials and products between suppliers, manufacturers, and customers. We are seeking a highly skilled Product Manager for Transportation to drive strategic initiatives within our Supply Chain. In this critical role, you will be responsible for defining and enhancing the technological capabilities and processes that underpin our transportation planning and execution. Your contributions will be vital in fulfilling Cardinal Health's promise to be healthcare's most trusted partner, directly influencing operational excellence, cost optimization, and comprehensive shipment visibility. **_Responsibilities_** + Contribute to the transportation product strategy, encompassing both short-term tactical plans and long-range strategic roadmaps. + Facilitate cross-functional collaboration to elicit detailed requirements, define key performance indicators (KPIs), and conduct robust cost-benefit analyses to quantify return on investment (ROI). + Strategically prioritize roadmap items, exercising the ability to decline non-strategic requests to ensure focus on high-impact deliverables + Communicate regular, transparent updates to all stakeholders, including senior leadership, regarding product progress, potential risks, and critical decisions to ensure organizational alignment. + Proactively identify, analyze, and resolve issues, effectively mitigating risks to maintain delivery timelines and successful delivery of solutions. + Lead the scoping, design, and deployment of innovative logistics products and solutions that enhance and strategically transform global supply chain management and systems. + Champion the successful adoption of logistics products, establishing and monitoring key performance indicators (KPIs), adoption rates, and financial impact metrics to demonstrate tangible business value. + Collaborate closely with Enterprise IT teams within an Agile framework to ensure the timely and effective delivery of initiatives that align with evolving business needs and future strategic capabilities. **_Qualifications_** + Bachelor's Degree in related field or equivalent work experience preferred + 6+ years experience in Transportation, Logistics or Supply Chain IT roles preferred + Project and Product Management experience; and knowledge of Agile practices + Strong proficiency with Microsoft Office products + Professional level business writing skills + Travel Expectations: Approximately 10% **Anticipated salary range:** $105,100 - $135,090 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/31/25 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _\#LI-Remote_ _\#LI-JB1_ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

The Director of Revenue Cycle, reporting to the Chief Financial Officer, is responsible for providing leadership, operational oversight and strategic direction to the facility revenue cycle process. This position will be forward thinking and assist the Chief Financial Officer with working through state and federal initiatives that impact the revenue cycle process. Reporting to this position is the Manager of Patient Access, the Manager of Billing and Insurance Follow-up and the Manager of Health Information Management. The ideal candidate has a minimum of 10 years of experience in patient financial services with a minimum of 5 years in a revenue cycle management role. Demonstrated experience and responsibility in revenue cycle operations, including registration, scheduling, insurance verification, billing, billing follow-up, collections, managed care contracting, and compliance are necessary. Responsible to ensure revenue cycle and health information services targets are continuously met. Responsible for ensuring the accurate and timely posting of charges to patient accounts, coding, claim submissions, follow-up, denial and underpayment management. Ability to organize, delegate and supervise professionals as well as clerical staff. Excellent verbal and written communication skills. Demonstrated strategic thinking and planning abilities. A Bachelor's Degree in business, finance or healthcare administration is required, with a master's preferred. Experience with Epic preferred. Education: 4 Year/Bachelors Degree in business, finance or healthcare administration (Required) Post Graduate Degree (Regarded Favorably) Experience: 5-10 years

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Role:** The GTM Product & Engineering Solutions leader will champion the modernization and reimagining of the company's Go-To-Market Partner ecosystem and technology landscape -modernizing systems, streamlining business processes, and driving technology-enabled performance. A key aspect of the role is to evolve and deliver frictionless experiences, faster time-to-market, and a global scalable platform, improving seller productivity and customer experience. This leadership role will be partnering with Sales, Marketing, CX, Finance, and Engineering to design, launch, and scale high impact capabilities that accelerate revenue and elevate seller and customer experiences. **Key Responsibilities** Strategic Leadership - Define and execute a forward-looking strategy that aligns with the company's overall business and growth objectives. - Serve as a key strategic partner to stakeholders, influencing enterprise priorities and investment decisions. - Leverages data storytelling and insights to gain executive buy-in, simplify complexity, and guide strategic prioritization. Transformation & Modernization - Lead business process transformation across Lead to Cash to improve experience, efficiency, transparency, and agility. - Drive the adoption of automation, data intelligence, and modern platforms to enable real-time insights and predictive capabilities. - Publish future-state architecture and process flows aligned to target blueprint. Innovation & Analytics - Embed AI-driven insights across the GTM lifecycle (pricing, forecasting, and renewal risk to improve decision-making. - Foster an innovation-driven culture that continuously improves productivity, accuracy, and decision support. Cross-Functional Execution - Execution Excellence: Consistently delivers end-to-end products from inception to launch, measuring impact through defined success metrics and adoption data. Leadership - Industry and market research: Always on top of the latest and greatest in the industry, and dynamic to adapt to technological changes. - Cultural Leadership: Promotes a culture of transparency, collaboration, and ownership, mentoring and collaborating with teams. **Basic Qualifications** - 10+ years of progressive experience leading lead to cash transformation, or technology initiatives within complex, global organizations. - Proven record of delivering measurable business outcomes through digital technology modernization. - Deep Domain Knowledge: Proven expertise across the Sales Lifecycle (Quoting → Billing → Invoicing) with a solid command of CRM platforms (Salesforce preferred) and Quote-to-Cash processes.- AI Product Lifecycle Expertise: Led AI-first product initiatives from ideation through experimentation, model deployment, and performance measurement. -Experience with Partner Processes and Ecosystems - Strong executive presence and stakeholder management skills. - Demonstrated ability to lead transformation, manage large-scale programs, and drive organizational alignment. - Strategic thinker with a passion for innovation and operational excellence. - Commitment to innovation, compliance, and continuous improvement. **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $163,900.00 to $235,550.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

[What the role is] GovTech is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round. Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! Learn more about GovTech at tech.gov.sg. [What you will be working on] NDTC (National Development and Transport Cluster) is part of the Economic & National Development Group (ENG) within GovTech's Government Digital Transformation (GDT) division. It supports agencies such as the Ministry of National Development (MND), Building and Construction Authority (BCA), Singapore Land Authority (SLA), National Parks Board (NParks), and Ministry of Transport (MOT) in delivering digital services for housing, built environment, greenary, land management and transport. Our growning product portfolio includes: Urban Planning and Development where we our products digitize and streamline regulatory and planning processes for end-to-end regulatory submissions in the built environment sector, digitize property ownership transactions, geospatial management of greenery, parks and biodiversity. Transport and Mobility where our products enhance transport infrastructure and commuter service through hawker stall bidding decisions, geospatial and mobility data platforms. Built Environment and Sustainability where our products support sustainability and smart building initiatives. Key Responsibilities Product Strategy & Development * Work closely with business users to define product vision, strategy and roadmap based on industry needs and regulatory requirements * Transform business and regulatory requirements into clear product specifications and user stories * Lead discovery sessions with business users to understand pain points and opportunities * Validate proposed solutions with business stakeholders before development * Prioritize features and enhancements based on business value and user impact Product Management * Prioritize product backlog across multiple platforms based on business value and technical feasibility * Define clear product requirements, success metrics, and acceptance criteria * Drive agile development processes and ensure quality of product delivery * Make data-driven decisions using analytics, user research, and industry feedback Technical Collaboration * Work closely with engineering leads on technical feasibility and architecture decisions * Guide integration approaches between regulatory, payment, and enterprise systems * Ensure scalable solutions that meet government security and compliance standards * Balance new feature development with technical sustainability User Experience & Design * Champion user-centric design in regulatory and enterprise platforms * Drive continuous improvements based on user feedback and behavior analytics * Ensure consistent user experience across multiple platforms * Simplify complex regulatory processes through intuitive digital interfaces Team Leadership * Lead product managers, designers, and work closely with engineering teams * Set product development standards and best practices * Coach team members in product thinking and agile methodologies * Build strong product culture focused on user needs and business outcomes Stakeholder Management * Partner with business units to understand regulatory requirements and user needs * Align product decisions with organizational strategy and stakeholder expectations * Drive product adoption through effective change management * Communicate product vision and roadmap to senior leadership * Participate in technical discussions to understand implications of architectural decisions on product roadmap. [What we are looking for] * >12 years product management experience * Track record leading enterprise platforms * Experience with payment or regulatory systems * Strong stakeholder management skills * Team leadership experience Good to Have * Government sector experience * Construction industry knowledge * Digital transformation background * Enterprise architecture expertise GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best. Learn more about life inside GovTech at go.gov.sg/GovTechCareers

Outdoor Cap Company is seeking a Digital Product Manager to own the roadmap and development execution of all company website platforms, including associated plugins and connected web applications across the enterprise. This cross-functional role resides in our Digital Services group and sits at the intersection of marketing, design, technology, and operations to ensure our web platforms meet the needs of the business and our customers. The ideal candidate is analytical, tech-savvy, and execution-driven, with a passion for delivering best-in-class digital experiences with a product manager's mindset. Essential Duties and Responsibilities Website Platform Management Own the roadmap, performance, and experience of our websites and associated tools across B2B and B2C businesses. Partner with stakeholders to prioritize and implement features that improve user experience, drive traffic, and increase conversions. Oversee and manage vendor relationships with platform developers, third-party app providers, and internal teams to execute digital product initiatives. Backlog, Feature, & Plugin Development Create and maintain epics, user stories, and acceptance criteria, leading sprint planning and review sessions and ensuring development efforts stay on track and on-budget. Lead the scoping, development, testing, and deployment of new website features and integrations. Evaluate new technologies and plugins for functionality, security, and experience enhancements. Ensure a cohesive user experience across systems through thoughtful UX/UI and data flow management. Cross-Functional Collaboration Collaborate closely with Marketing, Creative, Sales, Customer Experience, and IT teams to align digital initiatives with business objectives. Support product launches, digital campaigns, and seasonal initiatives through timely site updates and enhancements. Coordinate product content management and ensure merchandising data integrity through partnership with Digital Shelf team members. Performance Optimization Use analytics tools to monitor site performance and user behavior, identifying opportunities for A/B testing and site improvements. Regularly review KPIs related to conversion, engagement, site speed, and error reporting to drive site enhancements. Lead digital QA and user testing processes across all major initiatives. Documentation & Process Development Develop and maintain digital product documentation, project plans, and change logs. Champion agile and iterative development processes across teams. Ensure all deployments follow proper approval workflows and change management protocols. Skills and Competencies Proven experience managing eCommerce and/or content-rich websites. Deep understanding of CMS platforms (e.g., Adobe Commerce/Magento, Shopify, WordPress). Familiarity with web development concepts (HTML, CSS, APIs, GA4, GTM). Proficiency in project management tools such as Asana, Jira, or ClickUp. Strong analytical, organizational, and prioritization skills. Ability to communicate technical information clearly to non-technical stakeholders. Creative problem-solving skills and a detail-oriented mindset. Highly collaborative with the ability to lead cross-functional initiatives. Experience leveraging AI tools to amplify work capacity and efficiency. Physical/Mental Requirements Must be able to remain in a stationary position (seated) 80% of the day and occasionally reach, bend, and move inside the office to access files and product. Required to have close visual acuity to perform computer tasks and operate other office machinery. The person in this position frequently communicates with internal and external customers and must be able to exchange accurate information in a clear manner. Ability to move 10-20 lbs occasionally throughout day. Ability to hear a phone ring. Must be able to visually differentiate colors. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. The American Express Global Commercial Services (GCS) business unit is the global leader in providing payments solutions for Small, Medium and Large businesses. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools. If you are ready for more than just a job, are not afraid of embracing challenges and setting and exceeding big goals, American Express invites you to share your resume to be considered for future opportunities on our newly created Enterprise Sales team. The Director of Enterprise Sales (Revenue Customers) will be responsible for expanding and cross-selling existing revenue managed customers across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division. **Key responsibilities include:** + Expand and Cross-Sell from existing revenue managed clients with annual revenue of $1B in primary and secondary markets + Partner with sales leaders across various sales and account management segments to implement multi-market payment solutions + Lead strategic selling in alignment with compliance and internal partner business requirements + Develop and execute a growth strategy, adapting plans and priorities to address resource/operational requirements + Achieve Sales CV Targets + Execute a transactional sales cycle + Sell core and supplier payments American Express solutions + Spend significant time identifying opportunities, ensuring set-up/ card issuing, and managing expansion signings through the first 19 months of Booked Charge Volume **Minimum Qualifications:** + Advanced analytical skills to bring concepts to life through data + Proven track record in Fintech and/or B2B sales negotiations, leadership and closing skills with Fortune 1000 companies + Hunter mentality + Proven track record in sales negotiations, leadership and closing skills with Fortune 1000 companies + Strong understanding of complexities, nuances, and opportunities in payments industry across a variety of global markets + Thorough knowledge of successful consultative selling techniques within Procurement, Treasury and Finance related to supply payments + Extensive experience with complex sales planning and execution + Strong financial acumen + Leverages lead sources to identify opportunities and proactively schedule warm account review appointments with prospects + Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/ or services + Exceptional thought leadership, strategic thinking skills and project management aptitude + Outstanding presentation and negotiation skills and ability to interface and influence at the most senior levels + Strong collaboration and leadership skills + Ability to travel as required + Bachelor's Degree required; MBA preferred + Must be able to work in a virtual environment **Qualifications** Salary Range: $132,750.00 to $243,500.00 annually sales incentive equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25021838

Full-time Description Job Title: Senior Revenue Cycle Director Reports to: Chief Financial Officer Direct Reports: Admissions and Patient Access, Business Office, Revenue Integrity Teams The Revenue Cycle Director is Full-Time, Exempt position that oversees the full revenue cycle, including Patient Access, Business Office, and Revenue Integrity. This leader ensures accurate documentation, charge capture, coding alignment, and compliant billing to optimize reimbursement, reduce denials, and support excellent patient financial experience. Demonstrates Competency in the Following Areas: Provide leadership across Patient Access, Business Office, and Revenue Integrity. Develop goals, KPIs, and operational plans to support financial objectives. Identify revenue leakage and compliance risks and implement corrective actions. Lea Ensure accurate and complete charge capture and documentation. Oversee chargemaster maintenance and auditing. Monitor underbilling, overbilling, and missed charges. Review new services and supplies for proper charge structure. Collaborate with HIM/Coding and clinical teams to ensure compliance. Implement standardized charge capture processes with reconciliation. Ensure coding accuracy and compliance with CMS, Medicaid, Medicare, and payers. Conduct audits and provide documentation education. Maintain charging system integrity in partnership with IT/IS. Oversee preregistration, registration, verification, authorization, and POS collections. Monitor accuracy, wait times, and financial counseling processes. Resolve issues impacting downstream billing. Lead billing, claims submission, payment posting, AR follow-up, and collections. Ensure timely and accurate claims to reduce denials. Manage appeals and monitor payer trends. Optimize AR days, reimbursement, and bad debt processes. Analyze denial trends and reimbursement variances. Manage RAC, MAC, and commercial audits. Partner with PFS on appeals and corrective action plans. Develop financial analysis dashboards and reporting tools for leadership. Partner with HIM, Coding, Case Management, Clinical Leaders, Finance, and Compliance. Educate clinical and operational teams on documentation and reimbursement. Serve as a liaison with IT/IS, vendors, and auditors. Recruit, train, and evaluate staff across revenue cycle teams. Promote accountability, integrity, and continuous improvement. Support cross-training and staff engagement. Requirements Regulatory Requirements: · Bachelor's degree required; master's degree preferred. · 5-7 years of progressive revenue cycle or revenue integrity leadership. · Experience with Patient Access and Business Office preferred. · Preferred certifications: RHIA, RHIT, CCS, CHRI, CHAM, CRCR. · Strong analytical, leadership, and problem-solving skills. Language Skills: · Able to communicate effectively in English, both verbally and in writing. · Additional languages preferred. Physical Demands: On-site presence required with limited remote flexibility. Evening/weekend work may be required for projects. Some travel for training or conferences, as needed. Normal hospital environment. Close eye work. Hearing within normal range. Operates computer, typewriter, copier, calculator, telephone, fax machine, and general office equipment. Continuous sitting. Occasional standing, walking, and bending within the work areas. Minimal lifting up to 40 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care.

Job Details DRH Business Center (CBO and CWS) - Duncan, OK Full Time 4 Year Degree None Day Shift AdministrativeDescription The leader of the Revenue Cycle, Central Scheduling, and Patient Access team is responsible for maximization of revenue and cash flow and compliant and efficient scheduling and patient registration while maintaining the highest levels of patient, physician/provider, and team member satisfaction and relations; This includes oversight of all business-related functions of the patient visit from point-of-entry to accurate adjudication of the patient's account. Specific areas of responsibility include coding, billing and collection, patient insurance data processing, denial management, integrity of patient accounts, and accounts receivable management. The Director is responsible for the direction of these efforts to ensure the accuracy and timeliness of charge capture, coding, claims submission, follow-up, denial, and underpayment management. RESPONSIBILITIES (ESSENTIAL FUNCTIONS): Lead, manage, and direct patient insurance, billing, collection, and data processing service areas. Lead, manage, and direct Central Scheduling and Patient Access and their respective managers. Oversight and direction of: patient account status ensuring identification and resolution of billing and processing problems in a timely manner; an efficient system for the collection of delinquent accounts; daily operating activity of departments; effective billing and accounts receivable system or software. Supervises leaders, including hiring, scheduling and assigning work, training, orientation, mentoring/coaching, evaluating and reviewing performance, and recommending salary increases, promotions, transfers, demotions, or terminations. Maintains knowledge of and complies with established policies and procedures including government, insurance, and third-party payer regulations. Serves as subject matter expert for questions relating to patient accounts. Creates policies as needed. Provide the CFO and executive team with weekly, monthly, and ad-hoc reports as requested. Establish and maintain internal controls to safeguard assets, ensure accurate and reliable accounting records, promote efficiency of operation, and maintain compliance with system policies and procedures. Maintain professional and technical knowledge through continuing education opportunities including internal and external educational offerings. Must adhere to, and promote, safety protocols at all times. Per DRH policy, all required conditions of employment must be met and maintained including required vaccinations. Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values. Performs other related duties as assigned. LEADER PERFORMANCE EXPECTATIONS: Leaders of Leaders Skills Selecting, Managing and Developing leaders Managing the Whole Function: Listening for and collecting data to make informed decisions through conversation and emotional engagement. Selecting and Leaders Holding Leaders Accountable for Managerial Work Deploying and Redeploying resources among units. Managing Boundaries: Busting silos; help supervisors evolve beyond a purely functional/departmental/clinic mindset. Monitor workflow between supervisors. Deliver results in the following areas: operating efficiency, patient experience, leadership, management, relationships, community engagement and individual technical competence. Work Values Temporal Perspective Shift: Move from annualized thinking to Longer-Term (3-5 years). Time Application: significant time spent in coaching and people development, dedicated time to strategy, dedicated time to network with peers outside Deliver results in the following areas: operating efficiency, patient experience, leadership, management, relationships, community engagement and individual technical competence. Qualifications Minimum Qualifications: Proven leadership and management experience is essential. Strong interpersonal skills to successfully represent the department and organization at all levels; Ability to engage with team members at all levels of the organization and exercise sound judgement. Computer skills with the information technology associated with the position; Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position. Education and/or Experience: Bachelor's degree in business or related field preferred. Three (3) to five (5) years of management experience demonstrating team building, team member coaching, and counseling required. A minimum of five (5) years of hospital revenue cycle required. Experience in home care/hospice and/or physician billing/collections experience preferred. Must have proven experience leading a high performing team as well as the capacity to set and deliver outcomes in a fast-paced environment. Demonstrated knowledge of patient insurance, billing, collections, data processing, and related systems. Demonstrated knowledge of: business management and basic accounting principles; computer accounting programs, spreadsheets, and applications; medical terminology and coding; third-party/insurance company operating procedures, regulations, and billing requirements and government reimbursement programs; provider and facility credentialing and working with CAQH profiles as well as revalidation process; negotiated agreements and managed care contracting. Must be flexible, able to manage multiple priorities and shift resources and priorities as required. Strong leadership, communication, and problem-solving skills. Ability to apply the skills of self-motivation and project management. Ability to exercise initiative, judgment, discretion, and decision making consistent with organizational objectives. Proven ability to analyze and solve problems to deliver results. Certifications, Licenses, Registrations: FEMA ICS 100, 200, and 700 certifications required; May have up to 90 days from day of hire or transfer to obtain. For those positions requiring travel, a current valid driver's license and automobile liability insurance must be maintained. Non Safety-Sensitive Position As a condition of employment, vaccinations are required per DRH Policy. Medical and Religious Exemptions are available upon request.

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America's Best Small Employers. Summit is a growing natural gas utility providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do. We have an exciting hybrid opportunity for a Senior Director of Digital Assets and AI based in Little Rock, Fort Smith, or Fayetteville, Arkansas. POSITION SUMMARY The Senior Director of Digital Assets & AI is responsible for leading the strategic integration of Summit's data, geographic information systems (GIS), and asset information platforms. This role ensures the accuracy, efficiency, and operational reliability of data systems while advancing the organization's capabilities in artificial intelligence and digital transformation. Overseeing GIS operations, asset data and drafting, data engineering, and AI strategy, the Senior Director of Digital Assets and AI align these functions with a focus on delivering high-quality, trusted data and intelligent systems that improve safety, reliability, and affordability. The leader will be responsible for developing a comprehensive enterprise data and artificial intelligence strategy, implementing a company-wide data catalog and governance framework, and leading a portfolio of AI projects that deliver measurable business value by modernizing and innovating how Summit team members complete work and capture, manage, and leverage data to make smarter, faster, more efficient, and increasingly autonomous decisions. Drawing from a deep experience in operational data management, GIS modernization, and practical AI adoption, this leader will serve as a change agent -combining a builder's mindset with strategic vision and people-centered leadership grounded in Summit's PEAKS values: Pioneering, Excellence, Agility, Kindness, and Safety. The Senior Director, Digital Assets & AI brings a strong balance of execution, innovation, and curiosity to create optimal solutions for our team members and deliver exceptional service to our customers. PRIMARY DUTIES AND RESPONSIBILITIES Lead the enterprise vision for Digital Assets & AI, integrating GIS, asset data, and data engineering to improve reliability, affordability, and decision-making. Develop and execute an enterprise data and AI strategy that defines how data and intelligence capabilities will support business outcomes, operational excellence, and innovation. Establish and maintain a comprehensive enterprise data catalog and governance framework to improve data quality, accessibility, and alignment across business functions. Direct asset data integration across ERP (SAP S/4HANA), GIS, and field systems to maintain a reliable source of truth. Lead the architecture, performance, and governance of Summit's data platforms and pipelines. Provide data platform and governance leadership to support enterprise analytics delivered by business partners across the company. Oversee the development of practical, business-aligned AI capabilities that drive efficiency, improve asset intelligence, and enable smarter, faster decision-making. Drive modernization, automation, and artificial intelligence that enable digital field execution and infrastructure insights. Recruit, develop, and lead teams across GIS, Asset Data, Data Engineering, and AI; cultivate a culture of safety, accountability, and continuous improvement. Collaborate with Operations, Engineering, and business leaders to align priorities, outcomes, and funding roadmaps. Communicate progress, risks, and value realization to executive stakeholders; manage budgets and vendor relationships effectively. EDUCATION AND WORK EXPERIENCE Bachelor's degree in Engineering, GIS, Data Science, Computer Science, or related field required; advanced degree preferred. 10+ years of experience in data, GIS, or digital transformation leadership roles; utility, energy, or infrastructure industry experience preferred. Proven experience deploying AI, automation, and data modernization initiatives with measurable operational or financial outcomes. Experience designing and implementing comprehensive data strategy and catalog, including governance and stewardship best practices. Strong understanding of AI program management, including project lifecycle definition, value measurement, and change adoption. Experience leading cross-functional technical and operational teams in complex environments. Demonstrated success in process redesign, efficiency delivery, and change management. KNOWLEDGE, SKILLS, ABILITIES Operational knowledge of GIS platforms (Esri) and asset data management workflows. Expertise with data architecture, governance, integration, and data quality standards. Experience with cloud platforms (Azure, AWS, Oracle), data pipelines, and security by design. Strong understanding of AI/ML lifecycle, MLOps, responsible AI principles, and practical business applications. Excellent communication, storytelling, and influence skills across technical and executive audiences. Financial and ROI-based decision-making capability; disciplined program and vendor management. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified. Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America's Best Small Employers. Summit is a growing natural gas utility providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do. We have an exciting hybrid opportunity for a Senior Director of Digital Assets and AI based in Little Rock, Fort Smith, or Fayetteville, Arkansas. POSITION SUMMARY The Senior Director of Digital Assets & AI is responsible for leading the strategic integration of Summit's data, geographic information systems (GIS), and asset information platforms. This role ensures the accuracy, efficiency, and operational reliability of data systems while advancing the organization's capabilities in artificial intelligence and digital transformation. Overseeing GIS operations, asset data and drafting, data engineering, and AI strategy, the Senior Director of Digital Assets and AI align these functions with a focus on delivering high-quality, trusted data and intelligent systems that improve safety, reliability, and affordability. The leader will be responsible for developing a comprehensive enterprise data and artificial intelligence strategy, implementing a company-wide data catalog and governance framework, and leading a portfolio of AI projects that deliver measurable business value by modernizing and innovating how Summit team members complete work and capture, manage, and leverage data to make smarter, faster, more efficient, and increasingly autonomous decisions. Drawing from a deep experience in operational data management, GIS modernization, and practical AI adoption, this leader will serve as a change agent -combining a builder's mindset with strategic vision and people-centered leadership grounded in Summit's PEAKS values: Pioneering, Excellence, Agility, Kindness, and Safety. The Senior Director, Digital Assets & AI brings a strong balance of execution, innovation, and curiosity to create optimal solutions for our team members and deliver exceptional service to our customers. PRIMARY DUTIES AND RESPONSIBILITIES Lead the enterprise vision for Digital Assets & AI, integrating GIS, asset data, and data engineering to improve reliability, affordability, and decision-making. Develop and execute an enterprise data and AI strategy that defines how data and intelligence capabilities will support business outcomes, operational excellence, and innovation. Establish and maintain a comprehensive enterprise data catalog and governance framework to improve data quality, accessibility, and alignment across business functions. Direct asset data integration across ERP (SAP S/4HANA), GIS, and field systems to maintain a reliable source of truth. Lead the architecture, performance, and governance of Summit's data platforms and pipelines. Provide data platform and governance leadership to support enterprise analytics delivered by business partners across the company. Oversee the development of practical, business-aligned AI capabilities that drive efficiency, improve asset intelligence, and enable smarter, faster decision-making. Drive modernization, automation, and artificial intelligence that enable digital field execution and infrastructure insights. Recruit, develop, and lead teams across GIS, Asset Data, Data Engineering, and AI; cultivate a culture of safety, accountability, and continuous improvement. Collaborate with Operations, Engineering, and business leaders to align priorities, outcomes, and funding roadmaps. Communicate progress, risks, and value realization to executive stakeholders; manage budgets and vendor relationships effectively. EDUCATION AND WORK EXPERIENCE Bachelor's degree in Engineering, GIS, Data Science, Computer Science, or related field required; advanced degree preferred. 10+ years of experience in data, GIS, or digital transformation leadership roles; utility, energy, or infrastructure industry experience preferred. Proven experience deploying AI, automation, and data modernization initiatives with measurable operational or financial outcomes. Experience designing and implementing comprehensive data strategy and catalog, including governance and stewardship best practices. Strong understanding of AI program management, including project lifecycle definition, value measurement, and change adoption. Experience leading cross-functional technical and operational teams in complex environments. Demonstrated success in process redesign, efficiency delivery, and change management. KNOWLEDGE, SKILLS, ABILITIES Operational knowledge of GIS platforms (Esri) and asset data management workflows. Expertise with data architecture, governance, integration, and data quality standards. Experience with cloud platforms (Azure, AWS, Oracle), data pipelines, and security by design. Strong understanding of AI/ML lifecycle, MLOps, responsible AI principles, and practical business applications. Excellent communication, storytelling, and influence skills across technical and executive audiences. Financial and ROI-based decision-making capability; disciplined program and vendor management. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified. Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.

✨Join Our Team at the Mansfield Juvenile Treatment Center - Where Opportunity Meets Purpose✨ Mansfield Juvenile Treatment Center (MJTC) is a 40-bed, all-boys program located on 236 acres at the foot of the stunning Poteau Mountains, offering breathtaking lakeview sunsets and fresh mountain air. Our center is dedicated to providing a safe, supportive environment where students can thrive and achieve their full potential. At MJTC, we offer more than just a job - we offer a chance to make a real difference. Our comprehensive training programs for staff empower individuals to promote a well-rounded, normalized high school experience for our students, while fostering an environment of growth, positive change, and achievement. We welcome individuals who are passionate about making a meaningful impact in the lives of youth. Whether you're a seasoned professional or new to the field, MJTC offers a dynamic work environment where you can grow, learn, and contribute to positive change. Come as you are and help us create lasting change in the lives of the students we serve - all while working in a beautiful, scenic setting. Pay: $50,000/year (negotiable based on experience) Perks & Benefits: Medical, Dental, Vision and Company paid Life Insurance within 90 days, 401k match of up to 6% after 1 year of employment, Paid Time Off that can be used as soon as it accrues and more! ROP-benefits-and-perks-2 What you will do: The Director of Group Living is a member of the Site Management Team, oversees residential services and living units and serves as the Program Director in his/her absence. Primarily responsible for managing all available resources in a manner that provides the students with the highest level of care and to ensure the Rite of Passage program is being implemented in accordance with ROP policies and procedures and Federal, State and Local licensing requirements. The Director of Group Living reports to the Program Director and supervises the Shift Supervisors and direct care staff. To be considered you should: Possess a BA/BS in related field (Master's Degree is preferred); Four years of related experience in residential facility management. ~ Be at least 21 years of age ~ Be able to pass a criminal background check, drug, physical, and TB test ~ Be able to pass a search of the child and adult abuse central registry ~ Must be able to meet the requirements of an ROP-eligible driver, including having an valid Driver's License Schedule: Monday through Friday, 8:00 AM to 5:00 PM (Evenings, Overnight and Weekend hours as needed) Apply today and Make a Difference in the Lives of Youth! After 40 years of improving the lives of youth, we are looking for passionate advocates to continue the legacy of helping young people become successful adults. As a Director of Group Living, you will have the unique opportunity to create a positive, safe, and supportive environment for the youth we serve while building a career rich in growth opportunities and self-fulfillment. Follow us on Social! Instagram / Facebook / Linkedin / Tik Tok / YouTube

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values. What you will do Leads the strategic design and implementation of system-wide care management programs to ensure optimal clinical and financial outcomes for the MLH patient population. Oversees the planning, execution, and continuous improvement of case management and care coordination processes across all MLH facilities. Directs system-level initiatives to reduce extended length of stay and improve patient throughput, especially for complex discharge scenarios. Champions patient-centered care initiatives that align with MLH's mission and promote efficient use of clinical resources. Serves as a senior advisor to MLH executive leadership on regulatory trends, policy changes, and their impact on care delivery and financial performance. Defines and standardizes roles, workflows, and performance expectations for case managers and social workers across the enterprise. Develops integrated care coordination models that support seamless transitions of care between inpatient, outpatient, community, and MLH-affiliated entities (e.g., Alliance). Collaborates with clinical departments to embed care management principles into service lines and care pathways. Leads system-wide planning and response efforts for regulatory audits, ensuring compliance and minimizing financial exposure. Partners with Patient Financial Services, Corporate Compliance, and Clinical Operations to enhance revenue cycle performance and care documentation practices. Works closely with system finance and contracting teams to evaluate payer agreements and identify opportunities for revenue optimization and care alignment. Education Qualifications Master's Degree Clinical Master's Degree Business Administration Experience Qualifications Five (5) years in clinical health care setting, including direct experience in care coordination, discharge planning, patient advocacy, and resource utilization. 7-9 years Social Work Eight (8) years of progressively responsible and leadership in social work, case management or nursing administrative Preferred: Work with EPIC EHR Skills and Abilities Executive presence and strategic communication skills, with the ability to serve as a trusted advisor to MLH system leadership. Deep understanding of regulatory policies, healthcare reform initiatives, patient care delivery models, and advanced care management strategies. Proven expertise in clinical data analysis, performance metrics, and outcomes-based research to drive system-wide improvements. Exceptional oral and written communication skills, with the ability to influence and collaborate across diverse stakeholder groups. Strong working knowledge of financial management, strategic planning, and operational forecasting in a complex healthcare environment. Insight into internal and external forces shaping healthcare delivery, including policy, market dynamics, and community needs. Extensive knowledge of reimbursement practices, payer regulations, and value-based care models. Demonstrated leadership capabilities in coaching, mentoring, and navigating complex organizational challenges with resilience and diplomacy. Comprehensive understanding of care management systems, regulatory compliance, and standards of practice in case management and social work. Mastery of healthcare management principles, including budgeting, workforce planning, and operational oversight of large-scale clinical programs. Licenses and Certifications Care Guidelines Specialist - ISC-GRC - Millman Care Guidelines Licensed Clinical Social Worker Tennessee - Tennessee Board of Social Workers Accredited Case Manager - American Case Management Association Case Manager - The Commission for Case Manager Certification Licensed Master Social Worker Mississippi - Mississippi Board of Examiners for Social Workers Licensed Advanced Practice Social Workers Tennessee - Tennessee Board of Social Workers Licensed Master Social Worker Tennessee - Tennessee Board of Social Workers Registered Nurse Arkansas - Arkansas State Board of Nursing Registered Nurse Mississippi - Mississippi Board of Nursing Registered Nurse Tennessee - Tennessee Board of Nursing Supervision Provided by this Position Manages system utilization review team and facility level case management leadership. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. PagerDuty is seeking a **Senior Director of Product Management, AI and Automation** , to lead the industry's transformation toward fully automated operations. Our vision: a world where empowered developers build and ship applications 10x faster with AI, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting. In this pivotal role, you'll own both our current AI and Automation portfolio and its seamless integration into PagerDuty Operations Cloud. Your work will accelerate incident detection, triage, diagnosis, and remediation-plus enable proactive, planned operations. The result? Our customers' teams spend less time on operational toil and more time building what's next. This is a unique opportunity for a strategic, hands-on leader who thrives at the intersection of vision, execution, and team leadership. You'll report directly to the SVP of Product Management, set the strategic direction with your peers leading Incident Management and AIOps, and inspire a high-performing team to deliver breakthrough value for our customers-and drive PagerDuty's growth. **Key Responsibilities** + Develop a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings. + Allocate resources strategically between innovation and sustaining existing products to optimize business outcomes. + Develop and evangelize our internal AI agent platform to empower product and professional services teams to build agents on our data and integrate them into our interfaces and workflows. + Empower PagerDuty product and professional services teams to build, deploy, and continuously improve generative AI features and agents by evolving our data and agent platforms. + Expand our AI ecosystem through partnerships and integrations across communications platforms, cloud storage, and infrastructure, embracing emerging standards like MCP and A2A. + Set and achieve product engagement targets as a leading indicator of success in our transition to usage-based packaging and pricing models. + Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and financial impact measured by win rates, retention, and ARR. + Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability. + Collaborate closely with Product, Engineering, Design, Product-led Growth, Enterprise GTM, Pricing, and Finance to maximize your products' market and business impact. + Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader. **Basic Qualifications** + Minimum 12 years in product management, with significant experience in SaaS, AI, and/or automation. + Understanding of workflow platforms (triggers, variables, conditions, and actions) and no code, low code, and procode authoring modalities. + Experience with and deep interest in building experiences powered by generative and agentic AI. + Strong technical acumen and experience leading and developing high-performing product management teams. + Proven track record of taking products from concept to market success in a startup or agile innovation environment with a rapid experimentation mindset. + Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount. **Preferred Qualifications** + Experience building and delivering business results from AI/ML, observability, or incident management products. + Experience scaling product ecosystems through technical integration, commercial partnerships, and go to market programs. + MBA degree is beneficial, but not required. + Exceptional analytical, strategic thinking, and problem-solving abilities. + Excellent communication and interpersonal skills, comfortable presenting to executives, customers, and industry analysts. The base salary range for this position is 200,000 - 337,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.