Product manager jobs in Missouri

Join Us as Our Next Director of Culinary Strategy Inspire. Lead. Create. Elevate. At our table, food is more than a meal ? it?s an experience. We?re a team driven by passion, creativity, and a deep commitment to serving seriously delicious food with world-class hospitality. We lead with integrity, kindness, and curiosity. We?re ambitious and innovative, yet we never lose sight of the joy that comes from what we do. We take our craft seriously ? but we believe that the best culinary experiences are built on teamwork, laughter, and genuine connection. We?re searching for a Director of Culinary Strategy who shares that spirit ? a visionary leader who inspires excellence, cultivates creativity, and sets the standard for what hospitality can be. Based in either St. Louis, MO or Charleston, SC this role leads a talented national culinary team serving a premier client across 20+ locations in multiple states. From vibrant retail cafés and conference dining to high-end catering and special events, you?ll shape programs that delight guests and elevate the dining experience at every level. Responsible for enhancing the food program across the portfolio by creating a wide variety of innovative solutions to meet guest and client expectations. Creates local and diverse partnerships. Oversees and manages all culinary operations to insure best in class, authentic dining across all outlets. Applies standards and processes to deliver and execute daily operations and initiatives. As the Director of Culinary, you?ll: ·Lead with heart, empowering teams to achieve greatness.·Drive national culinary programming and innovation.·Set and uphold the standards for quality, consistency, and creativity.·Foster a culture where passion, excellence, and fun thrive together. If you?re a culinary leader who believes that hospitality is both an art and a calling ? and you?re ready to make a national impact ? we?d love to meet you. Job Responsibilities Leadership: Is a leader and mentor to our talented and diverse team. Empowers our team members to make decisions in the moment that provide the highest level of service to our guests. Ensures authentic, on-trend and precisely executed culinary standards and techniques. Guarantees unique and diverse local partnerships remain a part of who we are. Is a great communicator, trainer, and celebrator of our people. Ignites a passion and hunger to be the best. A serial multitasker, you will need to be well versed in using technology to simplify daily tasks and enable a world class hospitality experience. Development: Ensures proper operational standards and techniques are in place for all aspects of the program. Manages both culinary and operational teams to ensure quality and safety throughout the portfolio. Meets with both client and site leadership as a liaison regarding all things related to culinary development. Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved. Rewards and recognize employees. Plan and execute team meetings. Client Relationship: Develop and maintain effective client and customer rapport for mutually beneficial business relationship. Aggregate and communicate operational and site needs. Financial Performance: Responsible for driving the mark on all areas regarding food, guest experience, safety, sanitation and financials of the business, consistent focus on margin improvement. Forecast, plan, and execute budget set forth by the region. Productivity: Ensure the efficient and profitable business performance of the food program and the optimal utilization of staff and resources. Innovating and developing a leading team for future leaders in our business. Compliance: Maintain compliance with Aramark SAFE food, occupational and environmental safety polices in all operations. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour. Qualifications ? Requires at least 10 years? experience and 3-5 years in a management role. ? Culinary background required. ? Bachelor's degree or equivalent experience ? Willingness to travel 40%+ EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

Search for 2 Product Managers for a diversified industrial near Chesterfield, MO for an expanding client. The ideal candidate will have a strong technical perspective with a background in Technical Sales or Applications Engineering dealing with electro-mechanical equipment; Prior experience working to define Go-To Market Pricing and what makes the product better as well as an understanding of product lifecycle is highly desired; You will have strong analytical skills and experience with CRM's like Salesforce, MS Dynamics 365 and Power BI preferred; Travel is regional and up to 30%+. Prior experience as Technical Product Manager, Sales Engineer or Applications Engineer would be ideal profiles for this role. BA/BS required, technical degree preferred. Some consideration for hybrid support. *We also currently have a Channel Leader and Regional Sales Manager roles as well **Must be a US Person - Client is not sponsoring

Product Owner Duration - 6 months Contract to Hire. Bachelor's degree and 4 years of product or project development experience Strong experience in Business Analysis Proven track record of delivering data driven solutions with a customer-first mindset Established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles Experience successfully driving end-to-end delivery of data and intelligence solutions, including a wide variety of mechanisms, e.g. dashboards, APIs, real time alerts, etc. Experience with procurement, expense management, and treasury businesses and processes The ideal candidate is always looking for ways to improve a product or service to make it better, faster, and more user-friendly. You are responsible for producing technology solutions from concept to delivery that satisfy customer needs in alignment with our overall strategy. Responsibilities Serve as a product expert, product evangelist, and the voice of the customer Work cross-functionally to gather Responsibilities, customer feedback, and communicate priorities Create mockups and prototypes to assist with development Analyze metrics to understand customer and product performance Qualifications Bachelor's degree or equivalent experience in Information Technology 3+ years' of experience in project management Excellent written and verbal communication skills Scrum or Agile experience

NOTE: ALL APPLICANTS NOT LOCATED IN ST. LOUIS, MO WILL NOT BE CONSIDERED. About the Role: is hybrid, 3 days/week in-office (Tues/Wed/Thur) in St. Louis, MO. 14-month contract-to-hire. Full-time hours expected, not a part-time contract. We are seeking an experienced Product Owner to partner closely with Product Management and Engineering to translate business requirements into clear user stories and acceptance criteria, and to manage release execution within an Agile environment. This role plays a key part in ensuring our teams deliver high-quality, impactful product increments that meet business commitments and drive adoption. Key Responsibilities: Backlog & Sprint Management Manage and prioritize the team backlog in alignment with Product Management. Review and refine user stories, ensuring clarity of requirements and acceptance criteria. Lead sprint planning, establish sprint goals, and maintain plans for the current sprint and two future sprints. Drive alignment with upstream teams and dependencies to ensure successful delivery. User Story Quality & Acceptance Ensure strict adherence to acceptance criteria and readiness checklists. Partner with QE and Engineering Leads to define the testing approach, scope, and planning. Provide final sign-off and acceptance of completed stories. Demos & Stakeholder Communication Review and co-prepare sprint and quarterly demos with Product Management. Present demos to stakeholders as needed. Release Planning & Execution Lead release planning and execution to ensure delivery to production meets business timelines and expectations. Feedback, Metrics & Continuous Improvement Capture and synthesize demo feedback into actionable backlog items. Participate in retrospectives, analyzing team velocity, quality issues, incidents, and delivery delays. Identify root causes and collaborate with technology partners to propose and prioritize improvements. Monitor adoption KPIs and incorporate insights into upcoming releases to maximize product value. Qualifications: Required Bachelor's degree in a related discipline (or equivalent experience). 5-7 years of Product Owner experience in a cloud-based and/or SaaS environment. 5+ years of hands-on experience with Atlassian tools (Jira, Confluence). Strong experience working in Agile environments, facilitating ceremonies, and applying Lean product management principles. Proven ability to work effectively with cross-functional teams, including engineering, QE, and product partners Preferred Experience with data structures, data analytics, and AI concepts. Experience monitoring capacity and tracking budgets for product initiatives. Cloud certification (AWS, Azure, or GCP). What We're Looking For: A collaborative, detail-oriented leader who excels at translating business needs into actionable work. Someone who thrives in fast-paced, iterative environments and is passionate about delivering value. A strong communicator who can confidently present to stakeholders and drive continuous improvement.

ABOUT THE ROLE: Are you driven by innovation and passionate about bringing great ideas to life? As a Product Manager at Children's Factory, you'll lead the charge in transforming creative concepts into real-world products that delight and inspire. From the first spark of an idea to the moment it reaches our customers, you'll play a central role in shaping product strategy, guiding development, and ensuring every launch is a success. This role is ideal for a strategic, detail-oriented professional who thrives in a collaborative environment and loves solving complex challenges. If you're energized by market trends, cross-functional teamwork, and creating products that make a difference, this could be the perfect opportunity for you. WHAT YOU'LL DO: As our Product Manager, you will: Lead & Strategize: Drive the full product lifecycle from concept to launch, developing and executing product plans that align with company goals. Research & Analyze: Conduct market research, consumer needs analysis, and competitive assessments to identify opportunities and guide decision-making. Collaborate & Coordinate: Partner with Engineering, Design, Marketing, and Operations to ensure alignment, efficiency, and excellence throughout the product development process. Innovate & Differentiate: Evaluate competitor offerings and market trends to develop innovative products and strong value propositions. Execute & Deliver: Oversee timelines, resources, and priorities to ensure successful on-time, on-budget launches. Price & Position: Develop pricing and positioning strategies that reflect customer insights and business objectives. Support the Lifecycle: Monitor product performance, support ongoing improvements, and contribute to SKU rationalization and portfolio management efforts. Every day, you'll have the chance to collaborate with passionate teams, drive meaningful projects, and bring products to market that make an impact in classrooms, playrooms, and learning environments around the world. ABOUT YOU: You're the right candidate if you: Lead with purpose: You're a natural collaborator who brings cross-functional teams together to achieve shared goals. Think strategically & act decisively: You can see the big picture while managing the details that make a product successful. Communicate clearly & effectively: You excel at connecting ideas, insights, and people through exceptional communication and presentation skills. Balance creativity & analysis: You combine creative problem-solving with data-driven decision-making to create products that delight customers and drive results. Stay curious & adaptable: You thrive in a fast-paced environment, continuously learning, innovating, and improving. Have customer empathy: You understand customer needs deeply and are committed to developing solutions that truly make a difference. REQUIRED SKILLS AND QUALIFICATIONS: Bachelor's degree in Business, Design, or a related field. Proven experience in a product management or associate product management role, with success overseeing the full product lifecycle. Strong proficiency in Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint). Experience with project management tools such as Monday.com or Smartsheet is a plus. Excellent writing, editing, and presentation skills. Highly organized with strong attention to detail and the ability to manage multiple priorities. WHY JOIN US: Be Part of a Dynamic, Supportive Team: We value collaboration and celebrate success together. Grow Your Career: We support professional development and offer opportunities to expand your skills. Make an Impact: Your work will contribute to making a difference in the lives of children, educators, and parents around the world by supporting the financial health of a company that creates innovative and educational products that inspire learning and creativity. Enjoy Competitive Benefits, Including: 12 Paid Holidays: Including Christmas Eve and the Day After Thanksgiving so you can enjoy more time with family. Generous PTO Accrual: Because work-life balance matters. Paid Parental Leave: Support for growing families. Volunteer Time Off: Give back to the community while getting paid. Generous 401(k) Company Match: Helping you plan for your future. Educational Assistance: Invest in your career growth with tuition reimbursement. Comprehensive Benefits: Medical, dental, and vision coverage starting the first of the month following your date of hire. WHO WE ARE At Children's Factory, we create inspired spaces for imagination and learning. For over 40 years, we've been a leading manufacturer and distributor of high-quality products for child development centers, preschools, and elementary education. Simply put- We provide GROWN UPS with the products and resources KIDS need to inspire imagination, build confidence, and develop lifelong learning skills. We do more than just make great products. We make a positive impact on the lives of the children and educators who use them. Each and every member of our team plays a pivotal role in helping children all over the world thrive and discover their full potential. We are looking for problem solvers, difference makers, and challenge takers. People who share our passion for education, and who want to make a difference in the world. Children's Factory is proud to be an Equal Opportunity Employer Children's Factory is an Excelligence Company. Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.

*For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve. *As a Technology Product Manager - KhS, your essential job functions will include the following:* * Manage existing and future product offerings, ensuring account, content, and interaction integrity with a strong emphasis on governance, compliance, and user trust. * Support operations teams through product design and optimization bridging product strategy with internal enablement. * Work closely with Developers and Business Analysts to ensure user experience requirements for business solutions and customers are being followed. * Write high level specifications, prioritize features, build consensus and coordinate product schedules within cross functional teams. * Understand KhS' strategic and competitive position, and work to define and deliver the best products which maintain, shape, and improve position. * Analyze product performance using metrics to drive continuous improvement. * Facilitate communication throughout the development process between a variety of internal teams including operations, finance, sales, executive, and others. * Leverage usability studies, research, and market insights to inform product requirements and enhance customer satisfaction. * Contribute toward the roadmap with new, justifiable ideas to enhance existing functionality or introduce new features. * Maximize efficiency in a constantly changing and growing environment where the process is fluid and unique solutions are desired. *Other Duties as Assigned* *Position Requirements* * 4+ years of experience in product management, with a focus on e-commerce or digital platforms. * Bachelor's degree in marketing, Computer Science, or related field; MBA preferred * Proven track record of launching and scaling digital products in a fast-paced environment. * Strong technical acumen and ability to collaborate with developers and analysts. * Exceptional communication, organizational, and analytical skills. * Statistics background or strong skills in data analysis ROI, etc. * Experience with agile methodologies, product lifecycle management, and data analysis tools. * Familiarity with emerging technologies, digital media, and customer engagement strategies. * Knowledge and Awareness of User Experience. *Physical Job Requirements* * Continuous viewing from and inputting data to a computer screen * Sitting for long periods of time * Travel as necessary, less than 10% *Competencies Required* * Results Orientation * Continuous viewing from and inputting data to a computer screen * Sitting for long periods of time * Travel as necessary, less than 10% * Agility * Initiative * Influence * Customer Focus * Learn Quickly * Recognize Implications * Apply Knowledge *Drug Policy* * Dent Wizard, KhS is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work. The compensation offered for this position will depend on qualifications, experience, and geographic location. The starting compensation is expected to be: $84,000.00 - $90,000.00/ year We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet]( *EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. *ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. The Senior Director, Product and Regulatory Management is responsible for leading teams in three key domains: 1) the development, implementation, and management of the end-to-end product lifecycle for Medicare and commercial lines of business; 2) efficient and effective commercial business administration; and 3) compliant and effective regulatory communications. Working with company leadership, the Senior Director is responsible for developing and implementing products that achieve membership and profitability targets. In support of strategic business plans developed by the leaders responsible for profit and loss of the lines of business, this position ensures the product lifecycles, annual roadmaps, filings, and communications meet business needs. The Senior Director ensures the organization complies with product, filing, and communication-related processes and timelines, as well as manages major milestones, risk and mitigation planning, tracking and reporting, and communication across the organization. The Senior Director leads product strategy, development, the annual bid process, and corresponding initiatives. The product portfolio includes Medicare Advantage, Dual Special Needs Plan (DSNP), fully insured group business, and Individual offerings, on and off exchange, as well as corresponding regulated filings and materials. The communications portfolio supports regulated communications, predominantly for Medicare Advantage, DSNP, and Medicaid plans. The Senior Director manages a leadership team to deliver on this critical work. Essential Responsibilities: Lead the product portfolio development and execution strategy across segments and multiple plan years. Direct the Medicare and Commercial product strategy and portfolio management to ensure profitable growth consistent with business plans. Oversee each step of the work from development to assessment and implementation. Lead, coordinate, and communicate product and lifecycle activities with others in the organization. Oversee successful and timely annual bids, filings, related regulatory submissions, and go-to-market activities. Oversee development and deployment of regulatory communication materials and processes, including Annual Notice of Change, directories, Evidence of Coverage, handbooks, formulary materials, forms, letters, and other regulated materials. Oversee the preparation of all filings and compliant regulatory documents across the product portfolio, including health contracts, self-funded materials, and related documents. Oversee implementation of state and federal benefit mandates, including benefit changes and member communication requirements. Provide strategic advice for PacificSource teams to ensure plan information is accurate and available timely within required timeframes. Ensure proactive communication of new and revised plan designs and benefits to internal stakeholders. Develop and improve processes, driving administrative efficiencies and cost savings, including leading in a matrixed environment and emphasizing execution, market positioning, and operational tactics. Drive operational excellence, sustainability, and profitable growth. Generate local competitive market insights to drive innovation and decision making. Conduct market research, competitive analysis, and financial assessments to evaluate improvement opportunities and business strategies in concert with PacificSource's enterprise strategy. Implement strategies across segments and markets. Develop structures and processes to ensure compliance, including leading cross-functional teams. Collaborate with Marketing, Sales, Operations, Health Services, and Compliance. Develop strategic business partnerships with internal departments and leaders to ensure strong operating performance, high member satisfaction and quality performance, access, compliance and audit readiness, and sound financial performance. Work closely with Compliance and others to ensure policies, procedures, workflows, lifecycle strategies, product offerings, and success initiatives comply with state and federal regulations. Participate in compliance audits, activities, and planning. Negotiate business relationships with vendors and oversee the execution, implementation, and oversight of the contracts. Develop and monitor departmental budgets and take corrective action as necessary. Provide leadership and mentoring to the enterprise product team, the business administration team, and the regulatory communications team. Foster leadership development and advancement. Develop succession plans. Manage, coach, motivate, and guide employees. Support the organization's commitment to diversity, equity, inclusion, and belonging by fostering a culture of dignity, cultural awareness, compassion, and respect. Supporting Responsibilities: Meet department and company performance and attendance expectations. Follow the PacificSource privacy policy HIPAA laws, and regulations concerning confidentiality and security of protected health information. Perform other duties as assigned. SUCCESS PROFILE Work Experience: Minimum of eight years of experience in product, portfolio, lifecycle management, and regulated communications, or substantially equivalent work in highly regulated functions. Exemplary work history with a proven record of success in positions of progressively greater responsibility managing people and achieving business goals and objectives. A solid grasp of the managed care field and insurance regulations is crucial for this role. Experience with strategic planning, communications, sales, product development, regulatory filings, and managing teams required. Leadership experience in a managed care organization requiring advanced knowledge of products, regulatory filings, and regulated communications. Experience with end-to-end product development and lifecycle management of Medicare Advantage, Individual, and group segments, on and off exchange. Experience providing oversight to ensure the successful regulatory filing of all required product materials. Demonstrated success working in a matrixed environment with the ability to set a path and inspire others to follow. Proven record of accomplishment as a driver of process improvement and identifier of efficiency opportunities and ability to lead change. Experience with federal and state regulatory compliance for health insurance plans. Proven ability to quickly assimilate information and make informed decisions; logical, analytical thinker with great influencing abilities; and ability to handle multiple priorities and deal with ambiguity. Education, Certificates, Licenses: Bachelor's degree required with a focus in health care administration, business, public policy, public health, or a related field. Master's degree or other advanced degree preferred. Knowledge: Advanced knowledge of Medicare Advantage, DSNP, fully insured group business, and Individual, on and off exchange, along with a deep understanding of the key attributes, competencies, and strategies for success. Advanced knowledge of state and federal regulations. Knowledge of self-funding arrangements is preferred but not required. Strong understanding of managed care and publicly financed or subsidized health care, including the intersection between retail Medicare Advantage, DSNP, and Medicaid. Demonstrated experience and success in working collaboratively in defining and achieving common goals. Ability to communicate, persuade, influence, and negotiate effectively. Comprehensive knowledge of business principles and administration, organization, and management activities, including knowledge of infrastructure and operational requirements needed to comply with regulatory mandates. Excellent verbal and written communication skills. Solid organizational and problem-solving skills with a keen eye for detail. Proficiency in analyzing market trends, conducting competitive research, and developing strategic product and portfolio roadmaps is essential for success. The ability to multitask, prioritize competing demands, and adapt to a changing regulatory environment is key. Competencies Authenticity Establishing strategic direction Customer focus Leading change Empowerment/delegation Building organizational talent Coaching and developing others Passion for results Cultivating networks Emotional intelligence Optimizing diversity Environment: Work remotely and inside in a general office setting with ergonomically configured equipment. Travel is required approximately 20% of the time. Skills: Accountable leadership, Business & financial acumen, Empowerment, Influential Communications, Situational Leadership, Strategic Planning Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! OverviewThe role is accountable for the full end-to-end product lifecycle, including product strategy(s), product profitability management, pre-sales support, product compliance, product innovation and roadmap delivery. The role will require you to demonstrate strategic thinking, leadership, experience in the security domain. Accountability in the role comes from delivering outcomes and requires an individual with a results-driven mindset to drive the success of the portfolio, requiring an ability to work in a global matrixed environment to deliver results and objectives.Responsibilities The Role: This role will be responsible for leading the portfolio of TNS' Payment Markets Managed Security across the globe. The portfolio of products includes: 3DS (Online payments) Captcha (Online payments) Geo blocking P2PE EMV Certifications PCI-DSS TNSLink for Retail - SD-WAN security features and services Tokenization Scheme Tokenization Fraud Integration Services Other Compliance and/or Regulatory mandates (e.g. FCA, DORA) The strategic value you will bring: You will be responsible for defining the product vision and strategy, aligning it with the company's overall goals and market opportunities by establishing a clear direction for the product. Being the voice of Managed Security across the globe. Understanding trends in security and what that means to TNS. You will be accountable for driving revenue growth, profitability growth / improvement and expanding the company's market presence by delivering innovative products that meet customer needs and outpace competitors. Influential Leadership: Build and nurture relationships across all levels of the organization, including the Payment Market divisional leadership team. In consultation with our Regional Managing Directors, you will champion the voice of the customer throughout the product lifecycle, ensuring that products are designed and delivered with the end-user in mind. Our expectations of you include: Provide global leadership to the Global Managed Security product portfolio. Establishing and maintaining the product portfolio including hardware platforms, strategy and execution. Product lifecycle management including new product development, lifecycle product planning and management, EOL, and sustainable support of existing products in the portfolio Market and customer analysis, requirements development, business case development, collateral content contributions, product strategy, and product positioning Excellent understanding and management of Profit and Loss Management of vendors - Ensuring best price and value for products and services. Source of knowledge in your field of expertise, including trends and technologies. The trusted advisor to our engineering and support teams including training on the challenge's customers are trying to solve with combining Accept, Connect, Orchestrate and Security portfolios. 10+ years of work experience in product management. 7+ years of Managed Security experience Excellent interpersonal, written and verbal communication skills Prior success with supporting Pre-Sales activities including training, and client ideations. Knowledge of electronic payments and related data security best practices (PCI-DSS) Network Security Expertise - experience with network firewalls, intrusion detection systems, and overall network security practices. Familiarity with Security Operations Center (SOC) processes, including incident response and threat analysis. Knowledge of Latest Attack Vectors - Deep understanding of current social engineering tactics and technical exploits used by attackers. API Security Proficiency - Expertise in securing APIs and addressing vulnerabilities specific to API integrations. OWASP Knowledge - Strong knowledge of the OWASP Top Ten security risks and best practices for mitigating web application vulnerabilities. Strong knowledge of the OWASP Top Ten security risks and best practices for mitigating web application vulnerabilities. HSMs Terminal Key Injection Cloud Security Solutions - AWS, Azure, Google Encryption knowledge - symmetrical and asymmetrical encryption Qualifications (nice to have): Bachelor's or master's degree in computer science, Information Security, Business, or a related field. Certifications such as CISSP or CISM. Qualifications An indication of your KPI's: Specific quantifiable measures define success for this role: KPI Determination Financials Revenue and Profitability Growth in the products and portfolio. Market Share Measure changes in market share to gauge the competitiveness of the company's products relative to competitors. Customer Satisfaction Measure customer satisfaction through surveys Resource Utilization and Efficiency Track resource allocation and utilization, including budget spending, staffing levels, and productivity metrics, to ensure efficient use of resources. Competitive Analysis Assess the effectiveness of competitive analysis and intelligence gathering efforts to inform product strategy and positioning relative to competitors. Professional Development Classroom or virtual product and skills training will be required for you to give and participate in The Ideal “You”: Area Competency Definition Product Management Strategy Setting The ability to develop and communicate a compelling product strategy that aligns with the company's overall goals and market opportunities across the globe. Leadership and Communication The role will support or lead cross-functional teams of product managers, engineers, and marketers. You will be able to build Team capability and regular and ongoing communications that motivate teams to achieve goals / KPI's while fostering a culture of delivering, innovating and collaboration. You will be able to effectively communicate our product vision and strategy to various stakeholders, including executives, team members, customers, and partners, with an ability to distill complex ideas into clear and compelling messages. Subject Matter Expertise You will need to have a detailed understanding of the security industry in the product sets outlined in this position description. A knowledge in payments would also be seen as advantageous. Product lifecycle Management You will have a strong background in product management including knowing how to prioritize features, manage product roadmaps, and indirectly drive product development from concept to launch in a global environment. Results and Outcomes Focused You will be focused on delivering measurable results and achieving key performance indicators (KPIs) related to product success, such as revenue growth, product profitability, customer satisfaction, and market share growth. Conflict Management You can adapt to changing market conditions, customer needs, and internal priorities. You will be comfortable operating in a fast-paced environment and can pivot quickly when necessary. Partnership Led You will be able to build and maintain strategic partnerships with key stakeholders, including customers, suppliers, and industry influencers. For this role, we anticipate paying $180,000 to $200,000K. This role is eligible for variable pay, issued as a monetary bonus or in another form. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. TNS offers a competitive benefit package including medical and dental coverage, life insurance, paid holidays and vacations, and a 401K plan with company match. If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

We are seeking a strategic and motivated Product Manager to lead mobile and web app development within the healthcare payer space. This role will focus on building innovative digital products that enhance the experience of members, providers, and internal users across health plan operations. You will shape the vision, define the roadmap, and drive execution for 1-2 key app-based solutions, ensuring they align with business goals, compliance requirements, and evolving user needs. Position Purpose: Responsible for defining the vision and roadmap for 1-2 key digital products and leading their development and delivery. Act as or support the “voice of the customer,” working closely with internal stakeholders and cross-functional teams to ensure product strategies meet customer needs and business objectives. Your leadership and Agile expertise will be critical in shaping the product vision and driving impactful outcomes. Key Responsibilities: 1. Define Product Vision and Roadmap: Develop a clear and actionable product strategy for app-based solutions within the healthcare payer domain (e.g., member apps, provider portals, claims tools). Create and maintain a product roadmap based on market trends, business goals, and user feedback. Write and groom user stories, ensuring alignment with Agile best practices and team workflows. 2. Collaborate Across Cross-Functional Teams: Partner with engineering, UI/UX, QA, compliance, business, and data teams to define, build, and launch products. Act as the liaison between stakeholders, translating business needs into technical requirements. Be the “voice of the customer” across teams to ensure user needs are central to all phases of product development. 3. Lead Product Development Lifecycle: Own the end-to-end development lifecycle-from ideation through design, development, testing, launch, and iteration. Ensure app usability, accessibility, scalability, and compliance (HIPAA, NCQA, CMS) throughout the lifecycle. Oversee and maintain product documentation including roadmaps, feature specs, and release notes. 4. Monitor Performance and Optimize: Track KPIs including app engagement, NPS, retention, and support metrics to identify areas for improvement. Demonstrate strong analytical skills to review performance data, identify trends, and make data-driven product decisions. Define and drive non-functional requirements like performance monitoring, logging, and disaster recovery. 5. Drive Adoption and Support: Launch new features with training, documentation, and marketing support for both internal and external users. Lead product demos, end-user education, and adoption strategies in collaboration with customer success teams. Education / Experience: Bachelor's degree in Computer Science, Engineering, Business, or a related field. Requires 4-6 years of related product management experience. Equivalent experience may be considered based on demonstrated accomplishments and skills reflective of this role. Proven experience in app development (mobile or web) in healthcare or highly regulated industries preferred. Familiarity with payer operations including claims, eligibility, provider directories, and regulatory requirements. Soft Skills & Competencies: Demonstrated analytical and problem-solving skills. Ability to manage multiple projects independently and drive them to completion. Excellent judgment, decision-making, and communication skills, including presenting to senior stakeholders. Strong project management skills and high attention to detail. Ability to gather facts, evaluate complex issues, and make sound product recommendations. Proven ability to thrive in Agile/Scrum environments. Strong communication and stakeholder management across business and technical teams. Preferred Qualifications: Knowledge of healthcare interoperability (FHIR, HL7, X12) and CMS compliance (e.g., Interoperability Rule, Blue Button 2.0). Experience with mobile frameworks (e.g., React Native, Flutter) and app analytics tools (e.g., Firebase, New Relic). Background in user-centered design and digital health product development.

We are seeking a strategic and motivated Product Manager to lead mobile and web app development within the healthcare payer space. This role will focus on building innovative digital products that enhance the experience of members, providers, and internal users across health plan operations. You will shape the vision, define the roadmap, and drive execution for 1-2 key app-based solutions, ensuring they align with business goals, compliance requirements, and evolving user needs. Position Purpose: Responsible for defining the vision and roadmap for 1-2 key digital products and leading their development and delivery. Act as or support the “voice of the customer,” working closely with internal stakeholders and cross-functional teams to ensure product strategies meet customer needs and business objectives. Your leadership and Agile expertise will be critical in shaping the product vision and driving impactful outcomes. Key Responsibilities: 1. Define Product Vision and Roadmap: · Develop a clear and actionable product strategy for app-based solutions within the healthcare payer domain (e.g., member apps, provider portals, claims tools). · Create and maintain a product roadmap based on market trends, business goals, and user feedback. · Write and groom user stories, ensuring alignment with Agile best practices and team workflows. 2. Collaborate Across Cross-Functional Teams: · Partner with engineering, UI/UX, QA, compliance, business, and data teams to define, build, and launch products. · Act as the liaison between stakeholders, translating business needs into technical requirements. · Be the “voice of the customer” across teams to ensure user needs are central to all phases of product development. 3. Lead Product Development Lifecycle: · Own the end-to-end development lifecycle-from ideation through design, development, testing, launch, and iteration. · Ensure app usability, accessibility, scalability, and compliance (HIPAA, NCQA, CMS) throughout the lifecycle. · Oversee and maintain product documentation including roadmaps, feature specs, and release notes. 4. Monitor Performance and Optimize: · Track KPIs including app engagement, NPS, retention, and support metrics to identify areas for improvement. · Demonstrate strong analytical skills to review performance data, identify trends, and make data-driven product decisions. · Define and drive non-functional requirements like performance monitoring, logging, and disaster recovery. 5. Drive Adoption and Support: · Launch new features with training, documentation, and marketing support for both internal and external users. · Lead product demos, end-user education, and adoption strategies in collaboration with customer success teams. Education / Experience: · Bachelor's degree in Computer Science, Engineering, Business, or a related field. · Requires 4-6 years of related product management experience. · Equivalent experience may be considered based on demonstrated accomplishments and skills reflective of this role. · Proven experience in app development (mobile or web) in healthcare or highly regulated industries preferred. · Familiarity with payer operations including claims, eligibility, provider directories, and regulatory requirements. Soft Skills & Competencies: · Demonstrated analytical and problem-solving skills. · Ability to manage multiple projects independently and drive them to completion. · Excellent judgment, decision-making, and communication skills, including presenting to senior stakeholders. · Strong project management skills and high attention to detail. · Ability to gather facts, evaluate complex issues, and make sound product recommendations. · Proven ability to thrive in Agile/Scrum environments. · Strong communication and stakeholder management across business and technical teams. Preferred Qualifications: · Knowledge of healthcare interoperability (FHIR, HL7, X12) and CMS compliance (e.g., Interoperability Rule, Blue Button 2.0). · Experience with mobile frameworks (e.g., React Native, Flutter) and app analytics tools (e.g., Firebase, New Relic). · Background in user-centered design and digital health product development.

We are seeking a detail-oriented and technically strong product manager to oversee the testing, documentation, and deployment readiness of new products within our portfolio. This role bridges engineering, operations, and field installation teams to ensure every product released is tested, documented, and repeatable at scale. The Product Manager will own the process of validating new products through structured testing, documenting approved configurations and SKUs, and developing best practices for installation and system setup. This role ensures our solutions meet both internal standards and customer expectations while enabling scalability across large deployments. Key Responsibilities Product Testing & Validation Develop and execute structured test plans for new hardware, software, and integrated solutions. Manage pilot programs and coordinate lab testing, field testing, and iSOC validation. Capture and analyze test results to recommend design changes, improvements, or go/no-go decisions. Serve as the point of accountability for final product validation prior to general availability. Documentation & SKU Management Document approved product designs, system architectures, and SKUs for inclusion in the product catalog. Maintain an accurate bill of materials (BOM) and ensure SKUs align with sales, operations, and finance requirements. Create and update configuration guides, quick start sheets, and reference architecture documents. Best Practices Development Document and maintain installation playbooks, wiring standards, programming guidelines, and configuration best practices. Collaborate with Operations, iSOC, and Installation Success teams to capture lessons learned and translate them into updated documentation. Ensure all processes are repeatable, scalable, and aligned with customer requirements. Cross-Functional Leadership Partner with Engineering on product design improvements based on test findings. Support Sales Enablement with documentation to enhance customer confidence. Collaborate with Operations and Training teams to ensure new products are supported at scale. Act as subject matter expert for product testing, deployment readiness, and configuration standards. Qualifications Bachelor's degree in Engineering, Computer Science, Product Management, or equivalent experience. 5+ years of experience in product management, technical product testing, or related field. Strong understanding of hardware/software integration, video systems, AI analytics, or security technologies. Proven experience in creating structured documentation, BOM/SKU management, and installation guides. Excellent problem-solving and analytical skills with a focus on repeatability and scale. Ability to communicate effectively with technical and non-technical stakeholders. Preferred Skills Experience with video surveillance systems, intrusion detection, or security operations. Background in developing best practices for system installation or configuration. Knowledge of AI/ML-based detection systems and IoT/edge devices is a plus. This role is remote (U.S.) with up to 10% travel for lab/field pilots and cross-team meetings. Why Join Us This role is pivotal in ensuring our products launch with quality, clarity, and scalability. By owning the testing, documentation, and best practices, you'll directly shape the way our solutions are deployed in the field and how customers experience value from day one. EEO Statement Interface Systems will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin. The contractor will take affirmative action to ensure that applicants are employed and that employees are treated during employment, without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, status as a protected veteran, or individual with a disability. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. Interface Systems will, in all solicitations or advertisements for employees placed by or on behalf of the Interface Systems, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, status as a protected veteran, or individual with a disability. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at ***************************. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

Remote United States The application window is expected to close on 12/12/25 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet the Team Cisco Security & Infrastructure seeks a Product Marketing Manager with deep technical expertise, marketing insights and phenomenal storytelling skills in virtualization and containerization platforms to drive go-to-market strategy for next-generation multicloud infrastructure solutions that bridge traditional and modern application environments. We're global, adaptable, diverse and our portfolio is as extensive as it is groundbreaking. Join an enterprise security and infrastructure leader with a start-up culture, committed to driving innovation and impact. Your Impact You'll be the critical bridge between engineering innovation and market success, translating complex infrastructure capabilities into compelling value propositions. This role demands someone who can engage with enterprise architects on technical transformation challenges while crafting strategic narratives that resonate with C-level executives facing infrastructure modernization decisions. You are primarily responsible for external-facing activities ensuring your product's market success and understanding key industry trends and your customers' struggles. You will work closely with sales, campaigns, and customer success teams to ensure your product positioning resonates with target customers, driving product visibility, adoption, and overall success. Key Responsibilities: * Develop Go-to-Market Strategy for new and existing products: Develop and execute the GTM strategy for hybrid infrastructure solutions, identifying adoption patterns, use cases, target markets and customer segments operating across virtualized and containerized environments * Customer-Centric Product Evolution: Engage directly with early adopters and design partners to understand infrastructure pain points, application dependencies, and operational requirements. Transform these insights into product requirements and positioning that addresses real-world hybrid cloud scenarios * Develop Core Product Positioning, Messaging, and Differentiators: Craft compelling and consistent positioning and messaging around the differentiators that align with the overall product strategy and resonate with customers and partners. Work with inbound product management, engineering, and the field to identify and articulate the outstanding value propositions of Cisco Infrastructure and Security products, ensuring they are communicated and understood by the target audiences. Passionately represent the voice of our customers to internal teams. * Enable Sales and Partners: Develop content for collateral, product training, and other resources for direct sales teams and partner organizations. Engage directly with sales and customers to understand changing needs. Attend industry events. Serve as subject matter expert. * Conduct Market Research: Continuously analyze the market and customer feedback to identify emerging trends, opportunities, and threats. Conduct meticulous competitive analysis to ensure the product is positioned successfully. * Influence Partners, including Executives: Use excellent communication skills for effective engagement. Demonstrate your strong analytical and problem-solving skills with a data-driven mentality to make product and marketing recommendations. Define and monitor metrics to assess GTM success. Minimum Qualifications: * 10+ years in enterprise infrastructure/platform technology with at least 5 years in product marketing or technical product management * Bachelor's degree in computer science, engineering, or equivalent technical experience * Hands-on experience with both VMware vSphere/ESXi and Kubernetes/OpenShift environments * Proven track record working with enterprise customers on infrastructure modernization initiatives * Deep understanding of application architectures, infrastructure dependencies, and platform integration challenges Preferred Qualifications: * Direct experience with infrastructure transformation and application modernization projects * Knowledge of specific technologies: vMotion, Storage vMotion, Kubernetes operators, Helm charts, persistent volumes, and CNI plugins * Understanding of enterprise concerns: compliance, data gravity, licensing optimization, and TCO modeling * Experience with related technologies: Tanzu, Anthos, AWS Outposts, Azure Arc * Experience presenting to business and technical audiences at conferences like KubeCon, VMworld, or Red Hat Summit * Experience speaking publicly to an executive-level audience * Product marketing experience * MBA * Strong project execution skills, attention to detail, and a risk-mitigation mentality * Self-motivation and partnership a strive to find new and innovative solutions * Excellent analytical, problem-solving, and reporting skills in customer-facing roles * Ability to lead and influence via persuasion, perseverance, and energy to drive consensus across functions and teams * Collaboration with internal and external partners Critical Success Factors: * Anticipate customer objections around platform compatibility, performance considerations, and operational complexity * Build trust with skeptical infrastructure teams who've experienced failed transformation initiatives * Create compelling business cases that justify infrastructure investments * Navigate complex enterprise procurement cycles with multiple stakeholders * Balance technical accuracy with accessible storytelling The ideal candidate thinks like an architect, communicates like a strategist, and executes like an entrepreneur. You should be equally comfortable discussing technical issues with an SRE team or presenting TCO analysis to a CFO. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $196,000.00 to $247,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $196,000.00 - $284,100.00 Non-Metro New York state & Washington state: $174,000.00 - $252,100.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Biocytogen is a fast-growing biotech company with broad cutting-edge technologies. You will have the best opportunity to learn and utilize the science and business in the fields of immuno-oncology, animal model gene engineering, preclinical pharmacology, etc. The biggest advantage of working in Biocytogen is that your career will have the best combination of biopharmaceutical science and applications, and you will grow with Biocytogen with confidence and strength. Job Responsibilities Master the science and business skills in the above-mentioned fields. Actively reach out to prospective customers, explore business opportunities, manage negotiations and secure contracts. Attend trade shows/relevant conferences. Support the Marketing Team in branding and building awareness in the marketplace. Requirements Ph.D. in the bioscience field Strong interest to learn advances in biopharmaceutical science and business Enjoy networking with top scientists from biotech and biopharma companies Proven track record of revenue generation is a plus Excellent written and oral communication skills Willingness to travel (i.e., customer meetings, conferences/vendor shows Benefits Medical Insurance Dental Insurance Vision Insurance Health Reimbursement Accounts Life and AD&D Insurance Short & Long Term Disability Insurance 401K with Company Match Paid Time Off Paid Sick Days & Holidays BIOCYTOGEN is an Equal Opportunity Employer. Employment opportunities at BIOCYTOGEN BOSTON CORP are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, color religion, sex, national origin, ancestry, age, sexual orientation, gender identity and expression, veteran status, military status, disability, mental illness, genetic information, or any other characteristic protected by law. This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. PagerDuty is seeking a **Senior Director of Product Management, AI and Automation** , to lead the industry's transformation toward fully automated operations. Our vision: a world where empowered developers build and ship applications 10x faster with AI, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting. In this pivotal role, you'll own both our current AI and Automation portfolio and its seamless integration into PagerDuty Operations Cloud. Your work will accelerate incident detection, triage, diagnosis, and remediation-plus enable proactive, planned operations. The result? Our customers' teams spend less time on operational toil and more time building what's next. This is a unique opportunity for a strategic, hands-on leader who thrives at the intersection of vision, execution, and team leadership. You'll report directly to the SVP of Product Management, set the strategic direction with your peers leading Incident Management and AIOps, and inspire a high-performing team to deliver breakthrough value for our customers-and drive PagerDuty's growth. **Key Responsibilities** + Develop a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings. + Allocate resources strategically between innovation and sustaining existing products to optimize business outcomes. + Develop and evangelize our internal AI agent platform to empower product and professional services teams to build agents on our data and integrate them into our interfaces and workflows. + Empower PagerDuty product and professional services teams to build, deploy, and continuously improve generative AI features and agents by evolving our data and agent platforms. + Expand our AI ecosystem through partnerships and integrations across communications platforms, cloud storage, and infrastructure, embracing emerging standards like MCP and A2A. + Set and achieve product engagement targets as a leading indicator of success in our transition to usage-based packaging and pricing models. + Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and financial impact measured by win rates, retention, and ARR. + Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability. + Collaborate closely with Product, Engineering, Design, Product-led Growth, Enterprise GTM, Pricing, and Finance to maximize your products' market and business impact. + Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader. **Basic Qualifications** + Minimum 12 years in product management, with significant experience in SaaS, AI, and/or automation. + Understanding of workflow platforms (triggers, variables, conditions, and actions) and no code, low code, and procode authoring modalities. + Experience with and deep interest in building experiences powered by generative and agentic AI. + Strong technical acumen and experience leading and developing high-performing product management teams. + Proven track record of taking products from concept to market success in a startup or agile innovation environment with a rapid experimentation mindset. + Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount. **Preferred Qualifications** + Experience building and delivering business results from AI/ML, observability, or incident management products. + Experience scaling product ecosystems through technical integration, commercial partnerships, and go to market programs. + MBA degree is beneficial, but not required. + Exceptional analytical, strategic thinking, and problem-solving abilities. + Excellent communication and interpersonal skills, comfortable presenting to executives, customers, and industry analysts. The base salary range for this position is 200,000 - 337,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Development - Dispute LifecycleWho is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview We're the team that transforms bold ideas into powerful solutions. The Dispute Lifecycle Product Development Team is on a mission to revolutionize the post purchase experience for Mastercard customers worldwide. We design and build intelligent, frictionless tools that not only reduce disputes and combat fraud-but also elevate trust and transparency across every transaction. Our work sits at the intersection of innovation and impact. From reimagining how disputes are resolved to proactively safeguarding the payment ecosystem, we're driving the future of secure commerce. If you thrive on solving complex problems, shaping customer journeys, and delivering real-world value through technology-this is the team where your ideas will make a difference. The Role • Support the Dispute Lifecycle Product Development team in creating and developing innovative products, services, and programs for dispute resolution and value-added services, leveraging advanced data analysis and business process modeling to drive impactful solutions. • Collaborate with other product areas (e.g., Commercial Product, Send, Product Management, Payment Networks, DRM) to gather, document, and deliver business requirements, ensuring solutions are aligned with business objectives and stakeholder needs. • Lead and document the creation and strategic direction for the Mastercard Dispute Lifecycle program, partnering with engineering to design, develop, and deliver core features through agile processes, while applying critical thinking and cost-benefit analysis to guide decision-making. • Participate in special projects and strategic initiatives with cross-functional stakeholders, utilizing strong communication, stakeholder management, and emotional intelligence to foster collaboration and achieve project goals. The Role • Drive Data-Informed Product Strategy: Analyze dispute lifecycle solutions using data insights and visualization tools to support decision-making, identify trends, and solve complex problems related to new services and enhancements. • Lead Business Case and Requirements Development: Build and document business cases with financial and risk assessments, ensuring stakeholder alignment and clarity in business requirements using tools like Aha, JIRA, Confluence, and process modeling software. • Optimize Workflows and Collaborate Across Teams: Map and improve dispute lifecycle workflows for efficiency and cost savings, while working with senior management and stakeholders to prioritize features and align product roadmaps with regional, global, data, and regulatory needs. • Facilitate Communication and Foster Trust: Present findings, lead meetings, and manage expectations across technical, business, and external teams, demonstrating empathy and relationship-building to ensure successful project outcomes and high platform performance. All About You • Proven experience in conceptualizing, designing, and developing products using Agile/SAFe methodologies. • Advanced skills in data analysis and visualization to uncover actionable insights from complex datasets. • Exceptional ability to communicate across technical and business teams, manage stakeholders, and facilitate effective decision-making. • Skilled in business process modeling, cost-benefit and risk analysis, and driving efficiency improvements. • Self-motivated, curious, and empathetic-adept at learning quickly, building relationships, and navigating change. Pay Ranges O'Fallon, Missouri: $119,000 - $190,000 USDMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

**ABOUT YOU** Do you have a passion for enabling business with top-tier technology? Do you thrive in a fast-paced and ever-evolving environment? Then we have the next career move for you! Who are we? We are ARCO, a Family of Construction Companies. We're looking for a strategic and technical Product Manager to own the vision, roadmap, and delivery of our HR and Legal software portfolio. This includes key platforms such as UKG Pro, iCIMS, and other HRIS, talent acquisition, performance management, and legal systems. In this role, you'll work closely with HR and Legal leaders to ensure our technology supports efficiency, compliance, and an exceptional experience for our associates. The right candidate has a strong background in enterprise HR and/or Legal applications, understands how to integrate these tools into complex business processes, and can operate confidently at both the big-picture and hands-on levels. **WHAT WE CAN OFFER YOU** We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world. + Industry-leading performance-based bonus program + Employee Stock Ownership Plan (ESOP) + Traditional and Roth 401k + Tuition reimbursement for associates + Scholarship for associates' children up to $28,000 per child + 1-month paid sabbatical after every five years of employment, plus $5,000 for travel + 1-week paid volunteer leave each year + 100% charitable match + Medical, dental, and vision insurance coverage + 100% paid 12-week maternity leave At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are proud to be a drug-free workplace and an equal opportunity employer, and all qualified applicants will receive consideration for employment. From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country - constructing a team of experts in architecture, design, engineering, project management, and business services. **A DAY IN THE LIFE** + Own and drive the product strategy and roadmap for HR and Legal applications, ensuring alignment with organizational goals, compliance requirements, and user needs. + Lead, mentor, and develop a team of Product Leads, Product Owners, and Specialists supporting multiple HR and Legal systems. + Partner with HR, Legal, and IT teams to deliver scalable, secure, and high-quality solutions. + Define and prioritize initiatives and technical investments for core HR systems (e.g., UKG Pro, iCIMS, performance management tools, LMS, benefits platforms) and Legal systems (e.g., NetDocs, LegalDocs, my COI, OFAC, contract management, compliance tracking). + Ensure data integrity, application security, and compliance across all HR and Legal platforms. + Stay informed on industry trends, emerging technologies, and regulatory changes impacting HR and Legal technology. + Establish and monitor KPIs and metrics to measure product adoption, efficiency gains, and stakeholder satisfaction. + Serve as the primary escalation point for roadmap decisions, cross-functional prioritization, and vendor performance. + Oversee vendor relationships and participate in platform evaluations for new or replacement HR and Legal solutions. **NECESSARY QUALIFICATIONS** **Qualifications** **Required:** + 8+ years in product management, business systems analysis, or software development, with at least 2 years leading teams. + Proven experience with enterprise HR and/or Legal applications such as UKG Pro, iCIMS, Workday, SuccessFactors, Cornerstone, DocuSign CLM, or similar platforms. + Strong understanding of HR processes (payroll, recruiting, onboarding, benefits, performance management, compliance) and Legal workflows (contract lifecycle, regulatory tracking). + Ability to work closely with technical teams to influence architecture, integration design, and data strategy. + Demonstrated success delivering enterprise-grade technology solutions from concept through launch. + Strong leadership, communication, and stakeholder management skills. + Familiarity with Agile, Scrum, DevOps, and process improvement methodologies. **Preferred:** + Experience in construction, engineering, or related industries with complex HR and compliance needs. + Background in HR technology implementation or transformation programs. + Knowledge of data privacy regulations (GDPR, CCPA) and employment law considerations. **Key Technical Competencies** + **Project Management** - Plan, prioritize, and execute enhancements and projects with clearly defined timelines, deliverables, and execution plans. + **Operational Expertise** - Anticipate and prioritize customer needs while identifying measurable operational metrics to guide HR and Legal application performance. + **Process-Driven Mindset** - Analyze business needs, deconstruct workflows, and design scalable, long-term process improvements. + **Budget & Vendor Management** - Oversee vendor relationships, contracts, and resource planning to ensure cost-effective solutions and high-quality service delivery. + **Product & Development Lifecycle** - Define and manage product and development roadmaps in alignment with a predictable, efficient lifecycle. **Key Leadership Competencies** + **Communication** - Deliver clear, concise, and inspiring messages that inform, align, and motivate stakeholders toward shared goals. + **Influence** - Build trust and strong partnerships with cross-functional teams, fostering collaboration and serving as a trusted advisor to the business. + **Vision** - Establish a compelling long-term vision and develop actionable plans to achieve it. + **Team Development** - Assign work effectively, empower team members, and adapt leadership style to meet individual and team needs. **MAKE YOUR MOVE** We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 30 years of experience as design-build experts. We have completed over 6,550 design-build projects nationwide. We ranked #6 on ENR's Design-Build Firms list and #29 on ENR's Top 400 Contractors list of 2025. Most importantly, our clients like us, trust us and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person that can make a difference at ARCO? If the answer is, "Yes!" we look forward to meeting you. _ARCO does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from ARCO's Human Resource team. Pre-approval is required before any external candidate can be submitted. ARCO will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers. Agencies must have a fully executed vendor agreement in place as well as written approval to submit candidates from an ARCO TA Manager for a specific position before submitting candidates._ **LEGAL DISCLAIMER** EOE, including disability/vets

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. PagerDuty is seeking a **Senior Director, Platform Product Management** to join our diverse, customer-focused team in leading the industry's transformation to fully automated operations! Our vision: a world where AI-augmented software developers build and ship applications 10x faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting. In this pivotal role, you'll own the foundation of the PagerDuty Operations Cloud as a key technical product leader across several development teams. You'll define our platform strategy, evolve our roadmap and guide execution. The platform team will create leverage for internal application development teams to build new products faster and enable customers and partners to integrate PagerDuty with other tools. You'll work directly with our largest, most sophisticated customers who seek a high level of configurability, scalability and security to manage real-time work across their tool stack. The ideal candidate will bridge the world between API-first platform principles and understanding the burning problems of application development teams and external developers (in customer accounts, ISVs, plus tech and distribution partners). You're equally comfortable discussing the merits of an API structure and the business case for integration with a potential platform partner. You can rapidly learn 3rd-party applications and their platform concepts (ServiceNow, Atlassian, Salesforce, etc) and design a platform strategy that is valuable, feasible, usable, and viable. **Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference.** **Key Responsibilities** + Guide product strategy, prioritization, and roadmap allocating resources strategically between innovation and sustaining existing products to optimize business outcomes for: + Core services: admin, authentication, security, notification, ingestion, app experience + Developer Experience: APIs & Integrations - docs & tools, strategic integrations + Infrastructure & Internal Tools: Internal admin tools, distribution channel enablement + Build shared services and components to be used by multiple teams to create leverage and accelerate application feature delivery velocity + Deliver APIs, developer tools and content to seamlessly onboard PagerDuty apps and professional services teams and customers onto the platform + Evolve our contextual data platform enabling scalable and secure ingestion and correlation of data across a vast number of sources to be consumed by and contributed to by our apps + Expand our integration ecosystem through internal development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools + Partner with infrastructure and security teams to meet our reliability, scalability, and compliance objectives + Drive project prioritization based on customer value, compliance, developer velocity, cost control, and other business objectives across internal app teams, professional services, customers and 3rd-party partners + Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability + Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader **Basic Qualifications** + 6-10+ years in technical product management for a B2B enterprise SaaS company, preferably with platform experience (APIs, developer tooling, shared services, etc.) + Experience building, coaching and leading high-performing teams of 5+ PMs + Strong knowledge of integration architecture, patterns and platforms, understanding of cross-application business processes and flows, and knowledge of API best practices + Technical knowledge from academic background and/or work experience enabling you to partner with and be respected by experienced engineers + Ability to experiment with 3rd party APIs, designing APIs based on RESTful principles, and collaborating on integration solution design + Excellent collaboration skills with cross-functional teams that include engineering, product management, sales, and marketing + Ability write, speak, and think about complicated and highly technical problems with uncommon lucidity + Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount **Preferred Qualifications** + Bachelors or Masters in Computer Science or technical field, MBA is a plus + Practical experience as a software developer is a big plus The base salary range for this position is 200,000 - 337,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Manager, Product Development - Dispute Lifecycle Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview We're the team that transforms bold ideas into powerful solutions. The Dispute Lifecycle Product Development Team is on a mission to revolutionize the post purchase experience for Mastercard customers worldwide. We design and build intelligent, frictionless tools that not only reduce disputes and combat fraud-but also elevate trust and transparency across every transaction. Our work sits at the intersection of innovation and impact. From reimagining how disputes are resolved to proactively safeguarding the payment ecosystem, we're driving the future of secure commerce. If you thrive on solving complex problems, shaping customer journeys, and delivering real-world value through technology-this is the team where your ideas will make a difference. The Role - Support the Dispute Lifecycle Product Development team in creating and developing innovative products, services, and programs for dispute resolution and value-added services, leveraging advanced data analysis and business process modeling to drive impactful solutions. - Collaborate with other product areas (e.g., Commercial Product, Send, Product Management, Payment Networks, DRM) to gather, document, and deliver business requirements, ensuring solutions are aligned with business objectives and stakeholder needs. - Lead and document the creation and strategic direction for the Mastercard Dispute Lifecycle program, partnering with engineering to design, develop, and deliver core features through agile processes, while applying critical thinking and cost-benefit analysis to guide decision-making. - Participate in special projects and strategic initiatives with cross-functional stakeholders, utilizing strong communication, stakeholder management, and emotional intelligence to foster collaboration and achieve project goals. The Role - Drive Data-Informed Product Strategy: Analyze dispute lifecycle solutions using data insights and visualization tools to support decision-making, identify trends, and solve complex problems related to new services and enhancements. - Lead Business Case and Requirements Development: Build and document business cases with financial and risk assessments, ensuring stakeholder alignment and clarity in business requirements using tools like Aha, JIRA, Confluence, and process modeling software. - Optimize Workflows and Collaborate Across Teams: Map and improve dispute lifecycle workflows for efficiency and cost savings, while working with senior management and stakeholders to prioritize features and align product roadmaps with regional, global, data, and regulatory needs. - Facilitate Communication and Foster Trust: Present findings, lead meetings, and manage expectations across technical, business, and external teams, demonstrating empathy and relationship-building to ensure successful project outcomes and high platform performance. All About You - Proven experience in conceptualizing, designing, and developing products using Agile/SAFe methodologies. - Advanced skills in data analysis and visualization to uncover actionable insights from complex datasets. - Exceptional ability to communicate across technical and business teams, manage stakeholders, and facilitate effective decision-making. - Skilled in business process modeling, cost-benefit and risk analysis, and driving efficiency improvements. - Self-motivated, curious, and empathetic-adept at learning quickly, building relationships, and navigating change. Pay Ranges O'Fallon, Missouri: $119,000 - $190,000 USD Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Job Description PRODUCT MANAGER UNION, MO ABOUT THE ROLE: Do you love bringing real, hands-on products to life - from the first sketch to the finished item in a classroom or playroom? As a Product Manager at Children's Factory, you'll lead the development of innovative, high-quality physical products that inspire learning, creativity, and fun. From early education furniture to imaginative play equipment, you'll oversee every stage of the process... transforming ideas into products that enrich children's environments. You'll thrive here if you're passionate about materials, design, and manufacturing, and enjoy collaborating with creative teams to make great ideas manufacturable, safe, and market-ready. WHAT YOU'LL DO: As our Product Manager, you will: Lead Product Development: Manage the entire lifecycle of physical products, from concept through design, prototyping, testing, and launch. Collaborate Cross-Functionally: Partner with Design, Engineering, Sourcing, Marketing, and Manufacturing to bring innovative, child-centered products to market. Research & Analyze: Conduct market and consumer research to identify trends, opportunities, and unmet needs in the early education and children's product space. Evaluate & Innovate: Assess competitor products and industry benchmarks to guide product design and differentiation. Ensure Manufacturability: Work closely with engineering and production teams to align design intent with cost, quality, and manufacturing capabilities. Plan & Execute Launches: Develop go-to-market strategies, timelines, and positioning plans for new product introductions. Optimize Product Portfolio: Support product lifecycle management, SKU rationalization, and continuous improvement efforts. Every day, you'll have the opportunity to turn creative concepts into meaningful, tangible products that make a difference for teachers, parents, and children alike. ABOUT YOU: You're the right candidate if you: Have hands-on product experience: You've worked with physical products (furniture, toys, learning tools, or consumer goods), not just digital or software-based offerings. Understand design and production: You know how materials, construction, safety, and compliance influence great product design. Collaborate seamlessly: You enjoy partnering across teams - from creative to technical - to make ideas manufacturable and market-ready. Think like a creator and a strategist: You balance creativity and market insight with sound business judgment and practical execution. Are highly organized and proactive: You manage multiple projects, deadlines, and details while keeping the big picture in focus. Have a passion for products that make a difference: You care about designing items that inspire learning, play, and development in real-world settings. REQUIRED SKILLS AND QUALIFICATIONS: Bachelor's degree in Business, Design, Product Development, or a related field. Proven experience managing physical product development - ideally in furniture, educational products, or consumer goods. Demonstrated success leading cross-functional teams through concept, design, sourcing, and launch. Strong proficiency in Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint). Experience with project management tools such as Monday.com or Smartsheet is a plus. Excellent writing, editing, and presentation skills. Highly organized with strong attention to detail and the ability to manage multiple priorities. WHY JOIN US: Be Part of a Dynamic, Supportive Team: We value collaboration and celebrate success together. Grow Your Career: We support professional development and offer opportunities to expand your skills. Make an Impact: Your work will contribute to making a difference in the lives of children, educators, and parents around the world by supporting the financial health of a company that creates innovative and educational products that inspire learning and creativity. Enjoy Competitive Benefits, Including: 12 Paid Holidays: Including Christmas Eve and the Day After Thanksgiving so you can enjoy more time with family. Generous PTO Accrual: Because work-life balance matters. Paid Parental Leave: Support for growing families. Volunteer Time Off: Give back to the community while getting paid. Generous 401(k) Company Match: Helping you plan for your future. Educational Assistance: Invest in your career growth with tuition reimbursement. Comprehensive Benefits: Medical, dental, and vision coverage starting the first of the month following your date of hire. WHO WE ARE At Children's Factory, we create inspired spaces for imagination and learning. For over 40 years, we've been a leading manufacturer and distributor of high-quality products for child development centers, preschools, and elementary education. Simply put- We provide GROWN UPS with the products and resources KIDS need to inspire imagination, build confidence, and develop lifelong learning skills. We do more than just make great products. We make a positive impact on the lives of the children and educators who use them. Each and every member of our team plays a pivotal role in helping children all over the world thrive and discover their full potential. We are looking for problem solvers, difference makers, and challenge takers. People who share our passion for education, and who want to make a difference in the world. Children's Factory is proud to be an Equal Opportunity Employer Children's Factory is an Excelligence Company. Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.