Post job

Product marketing manager jobs in Concord, NC

- 481 jobs
All
Product Marketing Manager
Product Services Manager
Digital Product Manager
Customer Marketing Manager
Product Manager
Marketing Analytics Manager
Events Marketing Manager
Senior Product Manager
Director Of Product Development
Marketing Director
Product Lead
Group Product Manager
Senior Director, Product Management
Marketing Communications Manager
Manager, Product Management
  • Sr Product Manager- Platform Scalability

    Vaco By Highspring

    Product marketing manager job in Charlotte, NC

    Senior Product Manager - Platform Scalability As a Senior Product Manager - Platform Scalability, you will play a pivotal role in transforming an IRA recordkeeping platform into a fully AI-native, automation-driven solution. You will lead product strategy and execution to enhance operational efficiency, reduce manual interventions, and enable scalable growth across partners and clients. This role requires close collaboration with engineering, data science, compliance, operations, and UX teams to deliver intelligent, resilient, and highly scalable capabilities. You will oversee integrations with recordkeeping and plan administration platforms, payroll connectivity providers, clearing and custody services, and digital investment and portfolio management tools. Responsibilities Strategic Product Leadership Define and implement a comprehensive product roadmap focused on scalability, intelligent automation, real-time data integration, and AI-native design principles. Lead the vision for platform evolution across IRA recordkeeping and retirement plan administration, including participant recordkeeping, plan administration, compliance testing, and regulatory reporting. Develop and manage agile product development processes, aligning priorities, backlogs, and strategy with cross-functional stakeholders. AI & Automation Integration Drive development and integration of AI and machine learning solutions that automate back-office processing, including trade settlement, corporate actions, exception handling, compliance workflows, and customer service automation. Partner with engineering and data science teams to embed predictive analytics, adaptive UI/UX, and autonomous decision-making into core platform capabilities. Guide transition efforts from legacy systems to modern cloud-native, AI-enhanced platforms. Retirement Plan Ecosystem Integrations & Partnership Management Design and oversee API integrations with payroll providers, third-party administrators (TPAs), recordkeeping platforms, and retirement plan service providers for enrollment, contributions, plan setup, and participant account management. Partner with retirement plan service providers to integrate core functions such as census data management, payroll deduction processing, loan administration, distribution processing, and automated compliance testing. Assess and integrate third-party solutions for plan administration, investment menu management, participant communications, and regulatory filing requirements while managing vendor relationships and SLAs. Coordinate with plan sponsors, TPAs, and operations teams to ensure end-to-end data integrity across payroll systems, participant accounts, investment platforms, and regulatory reporting processes. Industry Expertise & Thought Leadership Serve as a domain expert for IRA recordkeeping scalability and retirement plan administration, staying current with regulatory updates, competitive offerings, and emerging technologies. Maintain deep knowledge of retirement plan regulations including ERISA, IRS rules, DOL fiduciary standards, annual compliance testing, RMD requirements, and reporting obligations such as Form 5500. Collaborate with compliance and legal teams to ensure all product features align with regulatory frameworks while supporting innovative participant and plan sponsor experiences. Required Skills & Abilities Industry Experience & Domain Expertise Strong understanding of IRA recordkeeping and custodial systems, including account structures, contribution limits, distribution rules, RMDs, and tax reporting. Extensive experience with participant recordkeeping, plan administration, payroll integration, loan and distribution processing, and compliance testing (ADP/ACP, coverage). Knowledge of employer-sponsored retirement plan operations including enrollment, participant education, investment menu management, and fiduciary oversight. Familiarity with retirement plan systems architecture including payroll integrations, census data workflows, contribution allocation engines, and automated compliance testing systems. Hands-on experience with plan administration processes such as enrollment, beneficiary management, RMDs, hardship withdrawals, plan terminations, and regulatory reporting (Form 5500, 1099-R). Strong understanding of IRS regulations, DOL requirements, ERISA, SECURE Act provisions, and annual testing obligations. Technical Skills & Platform Experience Proven experience scaling cloud-based financial or retirement services platforms. Demonstrated ability to integrate AI-driven capabilities and real-time analytics into financial technology products. Deep familiarity with API integrations, RESTful services, webhook frameworks, and data exchange standards within the retirement plan ecosystem. Experience collaborating with major retirement service providers and understanding their API models, data structures, and integration patterns. Knowledge of legacy system modernization, data migration strategies for plan conversions, and phased rollout approaches across multi-plan environments. Leadership & Communication Ability to translate complex technical and regulatory concepts into clear strategic direction for diverse stakeholders. Demonstrated success leading cross-functional teams through complex product lifecycles in fast-paced, growth-oriented environments. Education and Experience Bachelor's degree in Computer Science, Engineering, Business, or related field; advanced degree preferred. 5+ years of product management experience, including at least 3 years focused on IRA recordkeeping, retirement platforms, or AI-driven financial solutions. Proven success managing complex initiatives in fintech or SaaS environments. Familiarity with platform integrations and digital transformation methodologies. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Desired Skills and Experience Education and Experience Bachelor's degree in Computer Science, Engineering, Business, or related field; advanced degree preferred. 5+ years of product management experience, including at least 3 years focused on IRA recordkeeping, retirement platforms, or AI-driven financial solutions. Proven success managing complex initiatives in fintech or SaaS environments. Familiarity with platform integrations and digital transformation methodologies. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
    $97k-133k yearly est. 1d ago
  • Product Manager 25-26736

    Genesis10 4.5company rating

    Product marketing manager job in Charlotte, NC

    Title: Product Manager Duration: 6 months (with intention to extend) Must have CMS experience, preferably AEM. Needs to have a decent technical acumen and history in technically complex organizations Responsibilities: • Manage and prioritize the product backlog to ensure timely delivery of features. • Translate requirements into clear, detailed user stories and acceptance criteria. • Define test cases, review results, and provide sign-off for feature readiness. • Promote a testing mindset across the team, ensuring quality standards are met. • Partner with the ScrumMaster to remove impediments and keep sprints on track. • Lead team meetings as needed to clarify requirements, review progress, and resolve issues. • Coordinate with engineering and content teams to clarify requirements and support implementation. • Monitor progress against sprint goals and communicate updates to stakeholders. • Support release planning and ensure readiness for deployment. • Oversee testing coordination, including test plans and defect tracking, to maintain high-quality deliverables.
    $78k-112k yearly est. 5d ago
  • Director of Product Development

    Oldcastle APG 4.1company rating

    Product marketing manager job in Charlotte, NC

    Oldcastle APG, a CRH Company, is North America's leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer's portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge. Award-winning brands include Belgard hardscape, Echelon Masonry, MoistureShield composite decking, RDI railing, Catalyst™ Fence Solutions, Sakrete packaged concrete, Amerimix mortar, Pebble Technology International pool finishes, Lawn & Garden mulches and landscape features, and Techniseal sands and sealant technologies. Job Summary Responsible for the company's Product Development department, including staffing, high level product planning and process execution. This includes gathering and prioritizing requirements for the Product Management, engineering and data management teams and collaborating with other leaders from engineering, marketing, sales, finance, customer service and operations departments. Overall goal is to deliver innovative; value add new products to produce product enhancements aligned with the strategic goals of the business. Job Location This is a remote role when not traveling to or at our plants Job Responsibilities Oversee and ensure that the goals and functions of the product development team are efficiently and effectively executed Review and update product development process guidelines to properly manage project deadlines Enhance career development of product development personnel through coaching, mentoring and guiding Encourage category and process ownership among product development teams, as well as sound and timely decision making and problem solving Ensure product management team is informed of, and operations/marketing are aligned with, overall company product development strategy and targets Set product vitality targets based upon company goals and ensure product development roadmaps and product launches align to surpass target Review product proposals and strategies presented by product management team to ensure plan alignment and effective process timelines are maintained Communicate clearly with engineering, marketing, sales and operational personnel to ensure there is an understanding of desired prioritization and expected participation throughout the PM process Work with product managers to ensure costing, pricing and margins are planned in detail, are done in an accurate and timely manner and support the overall strategic goals of the company Align with purchasing on all raw material trends and finance/sr. commercial manager to determine price change requirements Set strategies and partner with product managers to prioritize product timelines to align with business, consumer and market needs Meet with sales, customers and review market research studies to gain a clear understanding of current and future market direction and needs Partner with product managers, sales and brand marketing to develop strategies for successful product implementation Oversee market research and competitive product evaluation activity by product development team Responsible for presenting and promoting all product categories, as needs be, at sales and customer meetings Job Requirements Bachelor's degree required in a related business field 10 plus years of progressive leadership experience within Product Development Solid understanding and demonstrated application of disciplined product development processes and financial modeling Demonstrated ability to manage multiple projects and develop, maintain and, ultimately, hit established deadlines Critical thinker, a solution focused approach with high level of business acumen Proven ability to multi-task in a dynamic, fast paced environment Innate desire to learn about all aspects of the product development process Up to 50% travel Compensation Base salary is $170,000 - $190,000 Bonus is 20% - 30% annually 401(k) / retirement savings program Short- term and long-term disability benefits Life insurance Health, Dental, and Vision insurance Paid time off Paid holidays What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
    $170k-190k yearly 5d ago
  • Marketing Director

    QC Capital 4.2company rating

    Product marketing manager job in Charlotte, NC

    Job Title: Director of Marketing Company: QC Capital Employment Type: Full-Time | On-Site QC Capital is a private equity firm focused on institutional-grade investments spanning multifamily, commercial, and alternative asset classes. The organization is committed to generating strong risk-adjusted results through disciplined underwriting, strategic acquisitions, and proactive asset management within a results-driven, high-performance culture. Position Overview The Director of Marketing will serve as the organizational marketing lead and report directly to the Chief Executive Officer. This role is accountable for developing, operationalizing, and maturing a comprehensive marketing infrastructure that enhances brand visibility, strengthens investor engagement, and supports revenue acceleration across QC Capital's platform. The ideal candidate brings a minimum of seven years of progressive experience in service-based marketing leadership within investment, financial services, private equity, or related industries. Key Responsibilities: Strategic Leadership Execute the firm's marketing roadmap with a focus on brand growth, market differentiation, and strategic visibility. Analyze market dynamics, investor sentiment, and competitive trends to inform positioning, messaging, and prioritization of initiatives. Align marketing programs with organizational imperatives in partnership with Capital Raising, Acquisitions, Investor Relations, and senior leadership teams. Brand Positioning & Market Presence Operationalize a cohesive brand platform that articulates the firm's value proposition across digital and traditional channels. Oversee digital presence, content production, campaign execution, and thought-leadership communications that elevate brand credibility. Ensure quality control and consistency across all marketing deliverables and external communications. Demand Generation & Growth Enablement Deploy targeted, multi-channel campaigns to support investor acquisition, retention, and pipeline development. Enhance lead funnels and digital engagement workflows using data-driven methodologies. Build and maintain reporting dashboards, metrics frameworks, and performance analyses to evaluate ROI and influence budget allocation. Investor & Client Experience Optimization Support the development of tailored communication journeys that enhance investor lifecycle outcomes and reinforce loyalty. Leverage segmentation, personalization, and strategic content deployment to deliver differentiated experiences. Team & Cross-Functional Leadership Lead and expand the marketing function, establishing operating rhythms, accountability standards, and professional development structures. Drive alignment across internal stakeholders to ensure cohesive messaging and coordinated go-to-market execution. Qualifications Bachelor's degree in Marketing, Business, Communications, or related field; advanced degree preferred. Minimum of 7 years of progressive leadership experience in service-based marketing, preferably within financial, investment, or real-estate-focused organizations. Documented success executing marketing strategies that drive measurable business outcomes. Proven background in digital marketing, content strategy, brand management, and demand generation. Strong analytical, financial, and decision-support capabilities. Exceptional communication, organizational influence, and stakeholder management skills. Core Competencies Strategic Marketing Planning Brand Stewardship & Positioning Investor-Focused Demand Generation Digital Analytics & ROI Tracking Cross-Business Collaboration Leadership & Team Development Market Trend Interpretation & Business Alignment Compensation Starting base salary of $125,000+/year, depending on experience. QC Capital is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $125k yearly 3d ago
  • Data & AI Product Strategy Leader

    Citizens 2.9company rating

    Product marketing manager job in Charlotte, NC

    Citizens is in the midst of a bold, enterprise-wide transformation-leveraging the power of data and AI to reimagine how we serve our customers, operate our business, and deliver value. This transformation spans multiple domains and requires a coordinated, strategic approach to integrating data across the organization. As a Data & AI Product Strategy Leader you will play a central role in executing this transformation strategy by owning and orchestrating the data components that fuel it. You'll lead the horizontal enablement of data workstreams, ensuring that product teams are aligned, supported, and delivering against strategic goals. This role is not just about data-it's about driving enterprise outcomes through the thoughtful coordination of people, processes, and technology. You'll serve as a consultative partner to senior leaders, a problem solver for delivery teams, and a hands-on product leader when needed. Your ability to navigate ambiguity, build relationships, and drive execution will be critical in bringing together diverse data efforts into a unified, impactful strategy. Specific Responsibilities Strategic Coordination & Program Enablement Design and implement horizontal routines and governance structures that support cross-functional collaboration. Ensure strategic alignment between data product initiatives and enterprise transformation goals. Serve as a liaison between product teams, program leadership, and business stakeholders to drive integrated planning and execution. Product Leadership & Customer Advocacy Step into product management roles when needed to ensure continuity and customer-centric delivery. Promote a product mindset across teams, focusing on solving customer problems rather than executing predefined requirements. Guide prioritization and decision-making to maximize business value and user impact. Problem Solving & Escalation Management Identify and address risks, inefficiencies, and blockers across delivery teams and workstreams. Facilitate structured problem-solving and escalation processes to maintain momentum and resolve issues. Act as a strategic partner to product and analytic teams navigating complex challenges. Communication & Stakeholder Engagement Communicate effectively across all levels of the organization, translating technical and strategic concepts into actionable insights. Build trust and foster collaboration across diverse stakeholder groups, including technology, business, and executive leadership. Mediate conflicts and promote shared ownership of outcomes. Budgeting & Financial Oversight Support financial planning, budgeting, and resource allocation for data product initiatives. Coordinate with delivery and domain leaders to develop and execute staffing plans that align with strategic priorities and program needs. Act as a consultative partner to senior leaders and stakeholders, helping shape resource strategies and investment decisions through data-driven insights and strategic framing. Qualifications Experience & Skills Proven experience managing financial performance and metrics for programs or small business units. Familiarity with strategic frameworks such as OKRs (Objectives and Key Results). Prior experience in product management or leading complex technology delivery projects. Demonstrated ability in strategic planning and long-term solution development. Strong analytical and structured problem-solving capabilities. Excellent relationship-building and stakeholder management skills. Exceptional verbal and written communication abilities. Experience working in a matrixed environment with cross-functional teams. Consultative mindset with the ability to influence decisions, guide teams, and shape strategy through thoughtful engagement and framing. Education & Certifications Bachelor's degree required; advanced degree or relevant certifications (e.g., in product management, strategy, or analytics) are a plus. Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday - Friday Hybrid: 4 days on-site from a Citizens corporate office, 1 day remote Pay Transparency The salary range for this position is $150,000-$220,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . #LI-Citizens1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
    $150k-220k yearly Auto-Apply 1d ago
  • Senior Director, Product Management, Customer Communications

    Charter Spectrum

    Product marketing manager job in Charlotte, NC

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. BE PART OF THE CONNECTION As the Senior Director of Spectrum's Customer Communications team, you will lead a team of product managers focused on developing and scaling Spectrum's customer lifecycle journey communications. The role is pivotal in driving the strategic roadmap execution and optimizing product performance to ensure customers get the right message at the right time. Your focus will be overseeing the development, and optimization of Spectrum's customer-facing communications and drive innovation within our communications platform to ensure a best-in-class experience across multiple channels, including email, RCS/SMS, push notifications and more. This leader will foster a culture of customer-centric thinking, collaborating closely with Product, Marketing, IT, and other areas of Customer Operations, to deliver seamless and valuable customer experiences. A deep understanding of customer needs, market trends, and data analytics will be crucial to inform product strategy and drive continuous improvement in our communication effectiveness and operational efficiency. WHAT YOU CAN EXPECT TO DO IN THIS ROLE * Develop & execute a long-term customer communications strategy that is focused on the Spectrum's commitment across our residential and business customers. * Implement new technologies such as RCS Business Messaging, to provide communication experiences for our customers that meets them where they are. * Support multiple communication channels including email, text messages, push notifications, online and rich business messaging (RBM). * Leverage market research, business metrics, and product data to make data-driven decisions. Use data to prioritize features, create data-backed roadmaps, justify decisions, and identify areas for optimization. * Partner with key business functions including Product, Marketing, Operations, and IT teams to develop effective communications. * Lead a high-performing team fostering a culture of innovation & creativity through encouraging team members to collaborate and share ideas that enhances our customer communications. In this role you will build, manage, and mentor a team of approximately 12-15 talented communications, and product professionals. You will provide leadership and direction to cross-functional teams, and influence internal and external key stakeholders to build consensus. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications * Experience: Designing or developing customer experience: 10 years or more; team management: 7 years or more * Education: Bachelor's degree (BA/BS) in Journalism, Marketing, Business, Communications, Product Management or other related degree * Skills: Crisis communication: Project management skills; effective communication, leadership, and presentation skills; facilitation, brainstorming, and collaboration skills; highly skilled in mass communications * Abilities: Analyze and present the data to "tell the story"; extensive knowledge of emerging digital trends and technologies; make decisions and solve problems while working under pressure * Working conditions: Office environment #LI-DC3 CSU850 2025-65058 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $124k-175k yearly est. 3d ago
  • Entertainment Value-Add Services Product Manager

    Brightspeed

    Product marketing manager job in Charlotte, NC

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description We are looking for an Entertainment Value-Add Services Product Manager to join our growing team! In this role, you will own the strategy, roadmap, and in-market performance of Brightspeed's entertainment offerings. This includes gaming performance features (e.g. low-latency optimization), partnerships with gaming platforms and peripherals, streaming app bundles and perks, and music subscriptions. You will translate market and customer insights into a prioritized backlog and lead cross-functional delivery to drive attach rate, ARPU, engagement, retention, and NPS-while reducing support costs. In this position, you will deliver a simple, delightful entertainment layer on top of Brightspeed Internet: easy to discover, buy, activate, and enjoy; optimized for quality, latency, and transparency, creating measurable value for customers and the business. As an Entertainment Value-Add Services Product Manager, your duties and responsibilities will include: Product Strategy & Roadmap Define the vision, north-star metrics, and 12-18-month roadmap for entertainment VAS Build business cases for new gaming, streaming, and music offers; size impact, cost, and sequencing Maintain competitive and partner landscape intelligence Backlog Ownership & Delivery Own backlog across catalog/entitlements, activation/linking, in-app/account UX, billing/proration, and QoE features Write clear problem statements and acceptance criteria; lead agile sprints with Engineering, Digital, and CX teams Launch features via flags and A/B tests with KPI baselines Pricing, Packaging & Merchandising Partner with Pricing/Finance on ARPU ladder, trials, lifecycle pricing, and next-best-offer logic Coordinate merchandising across PDPs, configurators, checkout, and account surfaces Ensure ethical UX and clear disclosures Experience & Enablement Drive setup/activation flows, account linking, device/app distribution, and proactive health checks Collaborate with Call Center Ops on scripts, routing, QA, and incentives for VAS sales and support Define QoE targets and guided self-fix patterns Data, AI & Insights Use funnel analytics, session replay, VoC/VoA, and QoE telemetry to prioritize work Publish product health dashboards and leverage AI for recommendations, anomaly detection, and agent-assist Partner & Vendor Management Source and manage partners across gaming, streaming, and music ecosystems Negotiate SLAs, privacy/data terms, co-marketing funds, and joint roadmaps Channel & Journey Orchestration Collaborate with CX Factory and E-commerce on personalization and content merchandising Align with Sales, Indirect, and MDU channels on offers, SPIFs, and enablement. Integrate entertainment moments across customer journeys Governance & Ways of Working Contribute to enterprise top-20 slate; manage dependencies and risks Participate in bi-weekly reviews, monthly health readouts, and quarterly roadmap resets Own the “what/why” and acceptance criteria; share accountability for outcomes 12-Month Outcome Targets Examples Attach/Adoption: +20-35% entertainment attach across prioritized segments; ≥95% account link success ARPU: +$3-$6 net from entertainment bundles/perks QoE: −30-50% buffering; −20-30% video start time; −10-20% gaming latency/jitter Engagement: +25-40% monthly active entertainment users Retention/CX: −10-20% churn among adopters; −15-25% entertainment-related support contacts; +8-12 NPS points Key Performance Indicators (KPIs) Attach rate by channel/segment ARPU/ARPA lift Checkout and in-account upsell CVR Activation/link success & time-to-value Monthly active use and session frequency QoE metrics (startup time, buffering ratio, bitrate), gaming latency/jitter Support contact & containment rate NPS/CSAT for entertainment VAS Churn/save deltas Program ROI Qualifications WHAT IT TAKES TO CATCH OUR EYE: 7+ years in product management across ISP/telecom, gaming, music, or entertainment app ecosystems Proven backlog ownership and agile delivery with cross-functional teams Strong commercial and analytical skills; SQL/BI experience a plus Experience with catalog/entitlements, identity/SSO, billing/proration, QoE telemetry, and device/app ecosystems Familiarity with AI/automation for recommendations, anomaly detection, and agent-assist Competencies: Customer-obsessed Entertainment/gaming savvy Data- and AI-informed Systems thinker who simplifies Bias for action Collaborative, low-ego High ownership and follow-through Tools & Platforms: Jira/Azure DevOps, Confluence GA4/Adobe Analytics, Looker/Tableau/Power BI Feature flags & A/B testing platforms CMS/PIM & catalog/entitlements systems CRM/CS platforms, agent-assist/gen-AI QoE telemetry, CDN/peering analytics #LI-SS1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice
    $82k-110k yearly est. 59d ago
  • Communications And Marketing Manager

    Kumon Math and Reading Center of Charlotte-Prosperity Church Road 4.2company rating

    Product marketing manager job in Charlotte, NC

    Kumon Math And Reading Center Of Charlotte Prosperity Church Road in Huntersville, NC is looking for a Communications and Marketing Manager to join our strong team. We are located on 13010 Eastfield Road, C 500, Huntersville, NC 28078. Our ideal candidate is self-driven, ambitious, and hard-working. Responsibilities Social Media, content & graphic creation, email campaigns, mailing list preparation and mail marketing using our software Work with team members to design and implement marketing strategies Answer phone calls Assist with responding to company emails Respond to inquires and lead generations Regular posts on Facebook, Instagram, Next Door and other social media Maintain files and office documentation Other duties as assigned Qualifications Excellent Organization & Time Management Skills Able to follow instructions Strong Communication Skills Proficient in Microsoft Office Word, Excel, PowerPoint, Outlook Proficient in Canva, Adobe Creative Cloud, or other graphic design software Able to navigate Windows Operating System Experience with social media Have an eye for marketing ideas and layouts Responsible and capable of working independently Preferred Qualifications Associate's Degree 1-2 years Marketing experience This is part-time position Monday through Thursday from 3pm to 8pm and Friday from 12pm-5pm We are looking forward to reading your application.
    $63k-90k yearly est. 60d+ ago
  • Product Lifecyle Manager - Group Retirement

    AXA Equitable Holdings, Inc.

    Product marketing manager job in Charlotte, NC

    At Equitable, our power is in our people. We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential? The team member will be a key member of the Product Lifecycle Squad, supporting product innovation, regulatory compliance, and implementation for Equitable's Enterprise Solutions and Educators businesses. This role blends product expertise with robust project management skills to drive successful product delivery, regulatory change implementation, and continuous improvement across the organization. The team member will be an important part of New Ways of Working (NWOW) at Equitable, working closely with the Team Lead and others on their squad using an Agile methodology / NWOW principles. He or she will adhere to the Squad vision and goals with the Squad and will proactively guide the Squad towards these goals under a test-and-learn culture that entails MVP delivery, innovation, frequent engagement with customers and stakeholders, and continuous iteration. Key Job Responsibilities The team member will be a part of the Product Lifecycle squad under the Educators and Enterprise Solutions Tribes that supports Product Innovation and Implementation for the Equitable Group Retirement business. We are looking for someone with exceptional organizational, operational, problem-solving skills and intellectual curiosity; enabling us to enable and support new product innovation and implementation across educator and enterprise solutions markets. We would like this candidate to identify innovative ways to support the maintenance of the products that create efficiencies and help accelerate our growth. A successful candidate will support and develop: * Support development and maintenance, monitoring of Product collateral - monitoring, review and tracking for needed updates and coordination with Marketing to update, enhance * Liaise with various teams across the organization to coordinate efforts and identify resource and other constraints to initiative implementation * Support the implementation of regulatory changes and other ad hoc required product changes, anything that requires product and platform updates, client, and advisor communications. * Coordinate and implement required client communications, documents at the advisor, plan and participant level for Educator and Enterprise Solutions Product suite. * Lead cross-functional project teams to deliver product initiatives, regulatory changes, and process improvements on time and within scope * Develop and manage project plans, timelines, and deliverables for product launches, updates, and regulatory implementations Center of excellence support: * Sales team technical product support - RVP's, sales desk, via phone and in person for large opportunities * Answer product inquiries from wholesalers, advisors * Ongoing product support and issue resolution for RVP's, advisors, Service and Ops * Product sales training ongoing for RVP's, sales desks, advisors * RFP review and answers in coordination with RFP team * Assist with other tasks as required in support of the Team Leader. The base salary range for this position is $54,000 - $81,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility. For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below. Equitable Pay and Benefits: Equitable Total Rewards Program Required Qualifications * 1 - 5 years of experience in a business, financial services environment * Relevant technical skills and experience required: exceptional knowledge of Word, Excel * Ability to work in a fast-paced environment, which often requires the ability to manage multiple projects and priorities * Strong written and oral communication skills, particularly ability to translate complicated technical topics into clear, concise statements * Comfortable interacting with individuals across a wide range of seniority levels and business areas * Understanding of contracts and forms required to support group retirement plans. * Strong collaborative problem solving skills. Preferred Qualifications * Experience with group retirement business is a plus * Basic knowledge of ERISA and non-ERISA retirement plan regulations, is a plus * Bachelor's in business management, finance, or related field preferred * Project management skills and a detail-oriented individual are preferred * Experience with employee benefits, life insurance, mutual fund and annuity product development, analysis and business data analysis is a plus Skills Communicating Complex Concepts: Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience. Cross-functional Collaboration: Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals. Knowledge of Product Line: Knowledge of methodologies, tools and techniques for specific products; ability to develop product line processes and strategies. Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way. Relationship Building: Knowledge of the importance of creating positive relationships within the team and ability to develop trusting relationships by valuing others' concerns and contributions. #LI-Remote ABOUT EQUITABLE At Equitable, we're a team of over ten thousand strong; committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives. We turn challenges into opportunities by thinking, working, and leading differently - where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities. We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork. We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose. Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws. NOTE: Equitable participates in the E-Verify program. If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at ************** or email us at *******************************.
    $54k-81k yearly 33d ago
  • Product Manager

    Discovery Education 4.1company rating

    Product marketing manager job in Charlotte, NC

    We are looking for a highly skilled Product Manager to join our team. At Discovery Education, we inspire learning - the product team is committed to making a difference for educators and students. The role of product management can be captured as follows: responsibility for evaluating opportunities to determine what should be developed. The Discovery Education product team is organized to enable Agile development - cross functional teams are formed around objectives and measurable key results. Each team collaborates to determine which problems are most pertinent to solve, and which potential tactics will drive the most growth. The Product Manager is responsible for the product backlog and for the viability of the product (or success of the objective). In This Role You Will: Owns / manages the roadmap / backlog for Social Studies product or product area. Represents the business needs through defined requirements and priorities for design and engineering teams. Represents the needs of educators and students, building them directly into priorities - though collaboration with user research, product marketing, data teams, and internal stakeholders. Defines product specific key results (KPIs) and gathers reporting to measure and communicate success. Articulates the product strategy and priority of tactics, including expected value, business growth, and direct ties to key results. Leans on strong relationships across the product and broader organization to garner buy-in, pull workstreams together, and leverage internal expertise. Provides project management leadership during implementation to ensure coordination of release schedules, communicate status, resolve issues, align resources, and adhere to quality standards. Validates tactical viability with various release strategies, feedback forums, and data collection techniques. Helps build business cases for growth. Core Competencies for Success: Always willing to learn something new, not rigid in beliefs or expectations and share new learning or knowledge with others. Have a demonstrated ability to understand, accept and engage with people of diverse backgrounds. A sense of humor because we all need to laugh sometimes. K-12 market expertise / exposure. Credentials and Experience: 3+ years product management (or similar) experience. Experience working in Agile / SCRUM development. Experience working closely with digital designers (product, UI/UX, etc.) and software engineers (both front and back end). Experience evaluating and pitching business growth opportunities to Senior Leadership. Proficiency in Excel/PPT, JIRA, BI tools, SQL, etc. or similar. Legal right to work in the United States. This role is designed to be hybrid/remote.
    $69k-99k yearly est. 9d ago
  • Marketing Analytics Manager

    Ra 3.1company rating

    Product marketing manager job in Charlotte, NC

    About Client: They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!! Job Title: Marketing Analytics Manager Job Level: Mid - Senior Level Job Description: This is what you will do.. You will be using quantitative methods to assess the impact of offline and digital marketing. You will be interacting with the client. You will be providing analyses, recommendations, presentations and advice to clients. You will be doing project-based analytics which includes Marketing Mix Modeling, Multi-Channel Attribution, Digital Analytics, Pricing and Promotion and Demand Forecasting. You will be leading a team and you will be responsible for team's growth. We are looking for someone... Who has nearly 5+ years of experience in the analysis of Marketing data using SAS and other statistical modeling tools. Who is good in management or leadership role. Who is good in providing external consulting. Who is proficient in SAS or other statistical modeling tools. Who enjoys traveling, because this role involves traveling (80% to 100%). Who is proficient in Applied Statistics/Econometrics, Statistical Programming, Database Marketing Management & Operations etc. Who is proficient in Customer-level data analysis. Qualifications Who has nearly 5+ years of experience in the analysis of Marketing data using SAS and other statistical modeling tools. Who is good in management or leadership role. Who is good in providing external consulting. Who is proficient in SAS or other statistical modeling tools. Who enjoys traveling, because this role involves traveling (80% to 100%). Who is proficient in Applied Statistics/Econometrics, Statistical Programming, Database Marketing Management & Operations etc. Who is proficient in Customer-level data analysis. Additional Information All your information will be kept confidential according to EEO guidelines.
    $88k-121k yearly est. 60d+ ago
  • Sr. Digital Product Manager - Wires and Me2me Products

    Wells Fargo 4.6company rating

    Product marketing manager job in Charlotte, NC

    **About this role:** Wells Fargo is seeking a Sr. Digital Product Manager to join the Wires and Me2me Product Management and Development team, part of the CSBB Payments Group. This role reporting directly to the Head of Wires and Me2me Product Management will be responsible for monitoring overall product performance including voice of customer reporting, complaints, production issues, and monthly key performance indicators. This role will take that data to support more senior product managers to develop business cases and product requirements to improve the customer experience and help grow the business. Learn more about the career areas and business divisions at wellsfargojobs.com. **In this role, you will:** + Monitor the pulse of the product by listening to the voice of the customer, scrutinizing Key Performance Indicators, Key Results, and overall product portfolio trends + Support the Product Director on executive presentations for OC and OC+1 consumption + Contribute to large-scale planning related to the execution of the CSBB Payments strategy + Analyze customer and external data to identify root cause/opportunity, develop solutions based on data, and measure results after implementation + Independently execute key risk controls + Collaborate and consult with peers, colleagues and risk partners to resolve issues and achieve goals + Lead smaller project initiatives and support more senior product managers on more complex efforts + Ensuring the alignment of work to the broader CSBB and CSBB Payments strategies. **Required Qualifications:** + 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + Proven background and experience in consulting industry supporting financial services, payment, and/or digital engagements + Experience with one of the following payment products (Wire Transfers, Debit Card Acceptance, ACH Transfers, Mobile Deposit, RTP Transfers) + Foundational understanding of compliance requirements related to payment products (e.g. Reg-E, UDAAP) + Experience managing numerous daily/weekly/monthly routines with minimal direction and high consistency + Understanding of control execution and ownership + Foundational Analytical skills with high attention to detail and accuracy + Ability to effectively communicate, create and deliver dynamic presentations to all levels of the organization + Exceptional organization, coordination, and time management skills + High degree of comfort with data, analysis, metrics, and financials to identify opportunities or understand problems **Job Expectations:** + Willingness to work on-site at stated location on the job opening + This position offers a hybrid work schedule + Ability to travel up to 10% of time **Locations:** + 2700 and 2800 South Price Road, Chandler, Arizona + 550 S 4th St, Minneapolis, Minnesota + 401 S Tryon St, Charlotte, North Carolina Required locations listed above. **Salary Range:** Minnesota: $100,000 - $179,000 annually Actual salary is determined by location, experience and qualifications of the job. This position is not eligible for Visa sponsorship. Please note: Job posting may come down early due to volume of applicants **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $100,000.00 - $179,000.00 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 13 Dec 2025 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-498330
    $100k-179k yearly 60d ago
  • Sr. Customer Marketing Manager (Verticals)

    Honeywell 4.5company rating

    Product marketing manager job in Charlotte, NC

    Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: **click here** _(********************************* **THE BUSINESS GROUP** Honeywell **Building Automation (BA)** is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit **click here** _(********************************** . Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity: **click here** _(***************************************************************** **THE POSITION** As a **Sr. Customer Marketing Manager** here at Honeywell, you will be a key leader responsible for driving customer engagement and loyalty through strategic marketing initiatives. You will lead a team in developing and executing customer marketing strategies that align with business objectives. You will report directly to our **Marketing Director** and you'll work out one of our **BA Strategic Locations** on a **hybrid** work schedule. In this role, you will impact the company significantly by leveraging your extensive experience in customer marketing to drive the development and execution of strategic marketing initiatives that enhance customer engagement, loyalty, and revenue growth. Your ability to analyze market trends, identify customer insights, and deliver targeted campaigns will strengthen customer relationships and position the company as a leader in the industry. **KEY RESPONSIBILITIES** + Lead a team of individual contributors across AMRS in developing and executing customer marketing strategies to drive customer engagement and loyalty in our key verticals. + Collaborate with cross-functional teams, including sales and product management, to understand customer needs and develop targeted marketing campaigns. + Analyze market trends and customer data to identify growth opportunities and provide insights for improvement. **KEY RESPONSIBILITIES** + Develop and execute customer marketing strategies to drive customer engagement, loyalty, and revenue growth + Collaborate with crossfunctional teams to understand customer needs and develop targeted marketing campaigns + Measure and analyze the effectiveness of marketing initiatives and make datadriven recommendations for optimization + Manage customer segmentation and develop personalized marketing communications + Collaborate with sales teams to develop customerfocused sales enablement materials + Stay uptodate with industry trends and best practices in customer marketing **YOU MUST HAVE** + Minimum of 6+ years of experience in customer marketing or related roles, with a proven track record of developing and executing successful marketing strategies. + Strong leadership skills with the ability to lead and inspire a team. + Excellent analytical mindset with the ability to interpret data and make data-driven decisions. + Experience with marketing automation tools and CRM systems. **WE VALUE** + Bachelor's degree in Marketing, Business, or a related field. + Master's degree in Marketing or Business Administration (preferred). + Dynamic and self-motivated individuals who thrive in a fast-paced environment. + Innovative and creative thinking, as we encourage new ideas and approaches to drive continuous improvement. **BENEFITS** + Benefits - Medical, Vision, Dental, Mental Health + Paid Vacation + 401k Plan/Retirement Benefits (as per regional policy) + Career Growth + Professional Development The annual base salary range for this position in **Connecticut** and **Minnesota** is $142,000 - $178,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
    $142k-178k yearly 27d ago
  • Digital Payments Product Manager

    First Horizon Corp 3.9company rating

    Product marketing manager job in Charlotte, NC

    First Horizon Bank is seeking a Digital Payments Product Manager within consumer and small business payments. This role will be a part of the team driving the transformation of our digital payment product suite and will help deliver innovative payment solutions that meet the evolving needs of our customers. Successful candidates will be customer-obsessed, with a passion for delivering transformative digital payment experiences in a large organization. The Digital Payments Product Manager will support money movement capabilities across retail and small business banking customers that may include transfers, P2P, bill pay, remote deposit, wires and digital wallets. This individual will have a strong understanding of agile business practices and technology trends to help drive the future of digital payments. Candidates will bring their direct experience in leading agile teams, drafting requirements and partnering with cross functional teams to deliver digital payment capabilities. Key Responsibilities * Lead an agile team focused on delivering digital payment capabilities and future enhancements using strong agile methodologies * Execute on product roadmap aligned with business goals * Support product outcomes and drive towards the target-state vision, create exceptional digital payment experiences and products with measurable business outcomes and customer benefits * Partner well with cross-functional teams to deliver on digital roadmap * Champion customer needs, using data and insights to drive product strategy * Support OKRs, KPIs and KRIs to achieve goals, measure performance and manage risk * Leverage data and voice of customer to inform decision-making and product enhancements * Ensure product compliance with regulatory standards and manage risks effectively * Represent the digital organization by leading and demonstrating the role of strong product management Qualifications * 7+ years of payments product management experience within banking, fintech, or financial services * Adept in Agile methodologies and product development lifecycles * Excellent written and verbal communication skills at all levels * Experience with vendor/provider ecosystem * Knowledge and understanding of regulatory compliance requirements with experience working in a regulated industry, financial services preferred * Analytic experience to evaluate business opportunities through a data driven approach * Ability to thrive in a matrixed organization working with multiple internal teams * Strong customer focus and ability to translate insights into product vision About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $79k-98k yearly est. 5d ago
  • Event Marketing Manager - Joyce Windows, Sunrooms & Baths

    Joyce Windows, Sunrooms & Baths

    Product marketing manager job in Charlotte, NC

    Job Description Charlotte & Columbia Event Marketing Manager (B2C Lead Gen) Company: Joyce Windows, Sunrooms & Baths Job Type: Full-time, on-site field leadership (evenings/weekends required) Compensation: $60,000 base + monthly bonuses & overrides Benefits: Health, dental, vision, PTO, paid holidays, mileage/car allowance, phone stipend, career growth Why this role exists We drive in-home design consultations for residential home improvement. Your job is to take ownership of event and field marketing in the Charlotte and Columbia area-home shows, retail and partner pop-ups, community events, fairs -and produce a steady flow of qualified appointments for our sales team. This is a working manager role. You'll be out in the field daily recruiting, training, staffing, and leading from the front while hitting aggressive lead goals. What you'll do day-to-day Plan and run events: home shows, retail kiosks, fairs/festivals, local sponsorships, community days, and weekend pop-ups. Hit lead-gen targets: appointments set, show rates, and issued demos. Recruit and staff: source, interview, and onboard part-time event reps and canvassers; manage a team of 5-15. Train and uptrain: teach the pitch, objection handling, and qualification standards. Handle logistics: secure booths, permits, signage, and promo materials; set up/tear down; manage inventory. Build partnerships: develop retail partners and local businesses for kiosks and co-marketing. Focus on quality: deliver qualified appointments that stick. Track lead cost and ROI. Be in the field daily to drive culture, energy, and results. What you bring 2+ years in event marketing, field marketing, canvassing management, retail/experiential marketing, or B2C lead generation. A proven record of hitting appointment, show-rate, and demo goals. Comfortable working evenings and weekends and traveling locally with your team. Strong recruiter and coach who can staff fast, train faster, and hold teams accountable. KPI-driven mindset; you manage by numbers and know how to adjust to hit goals. Valid driver's license and reliable vehicle.
    $60k yearly 5d ago
  • Sr. Customer Marketing Manager - Corporate Campaigns Team

    The Team and Product

    Product marketing manager job in Charlotte, NC

    The future is what we make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. Our people shape technologies that help make the world a better place. Working at Honeywell isn't just about developing cool things. That's why all our employees enjoy access to dynamic career opportunities across different fields and industries. Are you ready to help us make the future? The Sr. Customer Marketing Manager role will help lead corporate marketing efforts for Honeywell in key global markets to drive awareness and demand generation. You will manage the corporate campaign team and oversee company-wide digital campaigns. Collaborating closely with Strategic Business Groups and Marketing Shared Services, this role requires a keen understanding of target audience development, competitive analysis, messaging strategy and overall campaign development and management to guide the team to create compelling, customer-focused campaigns. The role requires a mix of analytical and creative skills to effectively communicate our messaging and customer value proposition to key stakeholders. As a manager, you will work with the team to create campaign strategies, ensure on-time campaign launches, optimize campaigns, align campaigns to business goals and work with Marketing Shared Services on overall campaign program delivery. The ideal candidate will have experience with B2B customer marketing and emerging digital channels with a keen eye for creative-driven solutions and attention to detail with a customer-first mindset to their work. You Must Have Six plus years' experience in customer marketing or related roles with a proven track record of developing and executing successful marketing strategies At least two years' experience using PowerPoint, Marketo and SFDC We Value Bachelor's degree in communications, marketing or related discipline or equivalent experience Ability to work collaboratively in a fast-paced environment Previous people and program management experience Strong understanding of customer segmentation and marketing strategies Exceptional attention to detail and ability to plan and organize to achieve successful results Track record in delivering on key performance indicators and goals Strong writing, verbal, and presentation skills Creative solutioning - the ability to understand business objectives and translate them into forward thinking marketing campaigns Understanding brand guidelines and how to ensure projects bring the brand to life in inspiring ways. Understanding of how to engage target audiences through meaningful media programs Managing agency resources and relationships Evaluates issues in a logical, analytical and pragmatic way Works effectively with others to identify and resolve issues including excellent people skills and successful interactions with all levels of management as well as a diverse workforce Positive attitude and willingness to embrace change Ability to travel as needed Responsibilities: Create and implement customer marketing strategies for Honeywell corporate initiatives Develop and oversee marketing campaigns that drive awareness, demand generation and customer/stakeholder engagement including strategy development, content strategy and development, digital marketing, paid media and email engagements Work with Marketing Shared Services team to manage SLAs for on-time campaign program delivery as well as to monitor and optimize campaign effectiveness Create insights and recommendations for campaign improvements Manage the customer journey across all campaign touchpoints Collaborate with cross-functional teams, including Marketing Shared Services and SBG customer marketing, sales, offering management and leadership, for campaign creation and deployment Stay up to date with industry trends and best practices in customer marketing to bring innovative ideas to drive continuous improvement Manage a team of up to five direct reports Work across functions to amplify corporate marketing campaigns Manage agency resources and relationships
    $73k-108k yearly est. Auto-Apply 25d ago
  • Connectivity Value-Add Services Product Manager

    Brightspeed

    Product marketing manager job in Charlotte, NC

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description We are looking for a Connectivity Value-Add Services Product Manager to join our growing team! In this role, you will own the strategy, roadmap, and in-market performance of Brightspeed's connectivity-related add-ons. This includes whole-home Wi-Fi and mesh/extenders, network and device security (e.g., parental controls, malware/phishing protection), device protection and extended warranties, cloud backup, and connectivity continuity (e.g., LTE/5G failover). You will translate customer and market insights into a prioritized backlog and lead cross-functional delivery to drive ARPU, adoption, retention, and NPS-while reducing support costs. In this position, you will deliver a trusted suite of add-ons that will make Brightspeed Internet safer, more reliable, and more useful-simple to discover, buy, set up, and manage-driving measurable value for customers and the business. As a Connectivity Value-Add Services Product Manager, your duties and responsibilities will include: Product Strategy & Roadmap: Define the vision, north-star metrics, and 12-18-month roadmap for connectivity VAS Build business cases for new offers and vendor solutions, size impact, cost, and sequencing Maintain competitive intelligence across cable, fiber, FWA, and security suites Backlog Ownership & Delivery: Own backlog across packaging, catalog/entitlements, activation, in-app/account experiences, and support workflows Write clear problem statements and acceptance criteria; lead agile sprints with Engineering, Digital, and CX teams Launch features via flags and A/B tests with KPI baselines Pricing, Packaging & Merchandising: Partner with Pricing/Finance on ARPU ladder, bundles, and promo rules. Define next-best-offer logic and lifecycle pricing (intro → evergreen → price-up guardrails) Coordinate merchandising across PDPs, configurators, checkout, and account surfaces Ensure ethical UX and clear disclosures Experience & Enablement: Drive setup/activation flows, guided install, and proactive health checks Define secure defaults and transparent controls for parents and privacy-minded users Partner with Call Center Ops on scripts, routing, QA, and incentives for VAS sales and support Data, AI & Insights: Use telemetry (Wi-Fi performance, security events), funnel analytics, session replay, and VoC/VoA to prioritize work Publish product health dashboards and leverage AI for recommendations, threat detection, and agent-assist Partner & Vendor Management: Source and manage VAS partners across security, backup, mesh hardware, and failover Negotiate SLAs, privacy/security terms, and roadmap alignment; run joint experiments and QBRs Channel & Journey Orchestration: Collaborate with CX Factory and E-commerce on experimentation and upsell surfaces Coordinate with Sales, Indirect, and MDU channels on offers, SPIFs, and enablement Integrate VAS moments across customer journeys (Join, Get/Install, Enjoy, Help/Leave) Governance & Ways of Working: Contribute to enterprise top 20 slate; manage dependencies and risks Participate in bi-weekly reviews, monthly health readouts, and quarterly roadmap resets Own the “what/why” and acceptance criteria, share accountability for outcomes 12-Month Outcome Targets Examples: Attach/Adoption: +15-30% across prioritized segments; +25-40% attach at new-customer checkout ARPU: +$2-$5 net from VAS attach and bundle mix Experience: −15-25% Wi-Fi/performance-related repeat contacts; +8-12 pts NPS among VAS users Security/Backup Engagement: +20-30% monthly active rate; ≥90% threat blocks/alerts resolved Retention: −10-20% churn among VAS adopters; +5-10 pts save-rate when VAS included in offers Key Performance Indicators (KPIs): Attach rate by channel/segment Bundle mix and ARPU/ARPA lift Checkout and in-account upsell CVR Activation success and time-to-value Monthly active use/engagement Wi-Fi satisfaction and performance metrics Security/backup event resolution Support contact rate and containment NPS/CSAT for VAS users Churn/save deltas and program ROI Qualifications WHAT IT TAKES TO CATCH OUR EYE: 7+ years in product management for ISP/telecom, cybersecurity/backup, or adjacent subscription services Proven backlog ownership and agile delivery with cross-functional teams Strong commercial and analytical skills; SQL/BI experience a plus Experience with catalog/entitlements, provisioning/billing, and CPE/app integration Familiarity with privacy/security standards and AI/automation use cases Competencies: Customer-obsessed Trust & safety minded Commercially savvy Data- and AI-informed Systems thinker who simplifies Bias for action Collaborative, low ego High ownership and follow-through Tools & Platforms Examples: Jira/Azure DevOps, Confluence GA4/Adobe Analytics, Looker/Tableau/Power BI Feature flags & A/B testing platforms CMS/PIM & catalog/entitlement systems CRM/CS platforms, agent-assist/gen-AI Network/CPE telemetry, security/backup consoles #LI-SS1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice
    $82k-110k yearly est. 28d ago
  • Marketing Analytics Manager

    Ra 3.1company rating

    Product marketing manager job in Charlotte, NC

    Job Title: Marketing Analytics Manager Job Level: Mid - Senior Level Job Description: This is what you will do.. You will be using quantitative methods to assess the impact of offline and digital marketing. You will be interacting with the client. You will be providing analyses, recommendations, presentations and advice to clients. You will be doing project-based analytics which includes Marketing Mix Modeling, Multi-Channel Attribution, Digital Analytics, Pricing and Promotion and Demand Forecasting. You will be leading a team and you will be responsible for team's growth. We are looking for someone... Who has nearly 5+ years of experience in the analysis of Marketing data using SAS and other statistical modeling tools. Who is good in management or leadership role. Who is good in providing external consulting. Who is proficient in SAS or other statistical modeling tools. Who enjoys traveling, because this role involves traveling (80% to 100%). Who is proficient in Applied Statistics/Econometrics, Statistical Programming, Database Marketing Management & Operations etc. Who is proficient in Customer-level data analysis. Qualifications Who has nearly 5+ years of experience in the analysis of Marketing data using SAS and other statistical modeling tools. Who is good in management or leadership role. Who is good in providing external consulting. Who is proficient in SAS or other statistical modeling tools. Who enjoys traveling, because this role involves traveling (80% to 100%). Who is proficient in Applied Statistics/Econometrics, Statistical Programming, Database Marketing Management & Operations etc. Who is proficient in Customer-level data analysis. Additional Information All your information will be kept confidential according to EEO guidelines.
    $88k-121k yearly est. 2m ago
  • Digital Payments Product Manager

    First Horizon Bank 3.9company rating

    Product marketing manager job in Charlotte, NC

    First Horizon Bank is seeking a Digital Payments Product Manager within consumer and small business payments. This role will be a part of the team driving the transformation of our digital payment product suite and will help deliver innovative payment solutions that meet the evolving needs of our customers. Successful candidates will be customer-obsessed, with a passion for delivering transformative digital payment experiences in a large organization. The Digital Payments Product Manager will support money movement capabilities across retail and small business banking customers that may include transfers, P2P, bill pay, remote deposit, wires and digital wallets. This individual will have a strong understanding of agile business practices and technology trends to help drive the future of digital payments. Candidates will bring their direct experience in leading agile teams, drafting requirements and partnering with cross functional teams to deliver digital payment capabilities. **Key Responsibilities** - Lead an agile team focused on delivering digital payment capabilities and future enhancements using strong agile methodologies - Execute on product roadmap aligned with business goals - Support product outcomes and drive towards the target-state vision, create exceptional digital payment experiences and products with measurable business outcomes and customer benefits - Partner well with cross-functional teams to deliver on digital roadmap - Champion customer needs, using data and insights to drive product strategy - Support OKRs, KPIs and KRIs to achieve goals, measure performance and manage risk - Leverage data and voice of customer to inform decision-making and product enhancements - Ensure product compliance with regulatory standards and manage risks effectively - Represent the digital organization by leading and demonstrating the role of strong product management **Qualifications** - 7+ years of payments product management experience within banking, fintech, or financial services - Adept in Agile methodologies and product development lifecycles - Excellent written and verbal communication skills at all levels - Experience with vendor/provider ecosystem - Knowledge and understanding of regulatory compliance requirements with experience working in a regulated industry, financial services preferred - Analytic experience to evaluate business opportunities through a data driven approach - Ability to thrive in a matrixed organization working with multiple internal teams - Strong customer focus and ability to translate insights into product vision **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook X formerly Twitter LinkedIn Instagram YouTube Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $79k-98k yearly est. 60d+ ago
  • Event Marketing Manager

    Joyce Windows, Sunrooms & Baths

    Product marketing manager job in Charlotte, NC

    Job Description Charlotte & Columbia Event Marketing Manager: Joyce Windows, Sunrooms & Baths Job Type: Full-time, on-site field leadership (evenings/weekends required) Compensation: $60,000 base + monthly bonuses & overrides Benefits: Health, dental, vision, PTO, paid holidays, mileage/car allowance, phone stipend, career growth Why this role exists We drive in-home design consultations for residential home improvement. Your job is to take ownership of event and field marketing in the Charlotte and Columbia area-home shows, retail and partner pop-ups, community events, fairs -and produce a steady flow of qualified appointments for our sales team. This is a working manager role. You'll be out in the field daily recruiting, training, staffing, and leading from the front while hitting aggressive lead goals. What you'll do day-to-day Plan and run events: home shows, retail kiosks, fairs/festivals, local sponsorships, community days, and weekend pop-ups. Hit lead-gen targets: appointments set, show rates, and issued demos. Recruit and staff: source, interview, and onboard part-time event reps and canvassers; manage a team of 5-15. Train and uptrain: teach the pitch, objection handling, and qualification standards. Handle logistics: secure booths, permits, signage, and promo materials; set up/tear down; manage inventory. Build partnerships: develop retail partners and local businesses for kiosks and co-marketing. Focus on quality: deliver qualified appointments that stick. Track lead cost and ROI. Be in the field daily to drive culture, energy, and results. What you bring 2+ years in event marketing, field marketing, canvassing management, retail/experiential marketing, or B2C lead generation. A proven record of hitting appointment, show-rate, and demo goals. Comfortable working evenings and weekends and traveling locally with your team. Strong recruiter and coach who can staff fast, train faster, and hold teams accountable. KPI-driven mindset; you manage by numbers and know how to adjust to hit goals. Valid driver's license and reliable vehicle.
    $60k yearly 28d ago

Learn more about product marketing manager jobs

How much does a product marketing manager earn in Concord, NC?

The average product marketing manager in Concord, NC earns between $69,000 and $131,000 annually. This compares to the national average product marketing manager range of $83,000 to $149,000.

Average product marketing manager salary in Concord, NC

$95,000
Job type you want
Full Time
Part Time
Internship
Temporary