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  • Remote Customer Ops Strategy Associate

    Clipboard

    Remote product operations associate job

    A fast-growing marketplace is seeking a Customer Ops Strategy Associate to enhance customer operations. This role involves redesigning processes, onboarding AI vendors, and managing teams while ensuring efficient cash flow. Candidates do not need specific prior experience but should demonstrate strong problem-solving skills and adaptability. The position offers 100% remote work, allowing for significant impact within the organization. #J-18808-Ljbffr
    $46k-94k yearly est. 2d ago
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  • Loan Operations Specialist

    Insight Global

    Product operations associate job in Columbus, OH

    Loan Specialist Columbus, OH- onsite M-F 8-5 6-month contract + possibility of extensions and conversion 18-20/hour Required Skills & Experience 3+ years of customer service experience 10 key experience- proficient with typing, numbers, tech savvy Excel experience Nice to Have Skills & Experience Banking experience Job Description A client of Insight Global is looking to bring a Loan Specialist on to the team. This person will be joining the funds movement team to help handle checks and pay offs coming in on auto loans. This person will be handling 250 pay offs per day. Estimated pay is $18-20/hr.
    $18-20 hourly 4d ago
  • Operations Coordinator

    Yoh, A Day & Zimmermann Company 4.7company rating

    Product operations associate job in Columbus, OH

    Client: Utilities Company Duration: Contract through June 19, 2026 - potential for extesion and conversion to perm Pay: $20-25/hr. W-2 basis Shift: M-F, 7:30am-4:00pm Responsibilities: This position will provide clerical support to the Gas Operations Integration Center. Timely and accurate preparation of work Highly efficient team environment Effective communications Administrative efficiencies and improvements Excellent internal and external customer service Application, receipt, distribution, communication and execution of permits One Call process Site Readiness details Creation, update and execution of WMS/DIS order types Utilization of various PC Applications (WORD, Excel, PowerPoint) E-mail using the Lotus Notes application Quality customer service Preparation of correspondence Cohesive team work Office administration Customer complaint process Requirements: High school diploma or equivalent Strong written and oral communication skills Experience with PC Applications (WORD, Excel, PowerPoint) Experience working within a team Strong interpersonal skills and demonstrated success in providing extraordinary customer service with both internal and external customers Ability to perform duties with limited direction Preferred Qualifications: Proficient in WMS, DIS and Lotus Notes SAP experience preferred, not required Familiar with Company Policies and Procedures Basic understanding of the utility industry What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************
    $20-25 hourly 2d ago
  • Admin Operations Coordinator

    Kelly 4.1company rating

    Product operations associate job in Columbus, OH

    This position provides clerical and administrative support to the Gas Operations Integration Center, ensuring timely and accurate preparation of work while supporting a highly efficient, team-oriented environment. The role is responsible for applying, receiving, distributing, communicating, and executing permits; supporting the One Call process; managing site readiness details; and creating, updating, and executing WMS/DIS order types. Additional responsibilities include utilizing PC applications such as Word, Excel, and PowerPoint, managing email communications through Lotus Notes, preparing correspondence, supporting office administration, handling customer complaints, and delivering excellent internal and external customer service through effective communication and teamwork.
    $30k-41k yearly est. 2d ago
  • Vendor Operations Associate - Valuations

    Servicelink 4.7company rating

    Remote product operations associate job

    Are you in search of an exciting opportunity to learn and grow in a dynamic new career? If so, ServiceLink, the best in the mortgage industry, invites you to apply for the opening of Vendor Operations Associate, a position which carries the responsibility of efficiently processing Valuation orders. If you are quality-driven and possess excellent communication skills, you may be the ideal candidate for Vendor Operations Associate. Your ability to maintain positive and professional business relationships with vendors and staff will be highly valued by ServiceLink, a company committed to providing on-going training and supporting every employee's motivation to reach career goals. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Maintain daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification, and appropriate resolution of vendor profile issues. · Manage vendor timelines, appointments and engagement agreements · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Provide suggestions as to assist the team with resolving every day operational challenges. WHO YOU ARE You possess … · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Computer literate with the ability to learn software applications · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards · The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients Responsibilities · Follow vendor management guidelines for maintaining daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification and appropriate resolution of vendor profile issues and handling of transactional issues. · Maintain compliance with Independence Guidelines. · Maintain a positive and professional business relationship with vendors and internal staff. · Manage vendor timelines, appointments, and engagement agreements. · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Follow through with established team goals. · Ensure appropriate escalation paths are followed and timely resolution is accomplished. · Communication workflow expectations with consumers and vendors. · Provide suggestions as to assist the team with resolving every day operational challenges. · Attend and participate in regular department meetings and provide feedback when necessary. · Responsible to meet department productivity and quality goals. · Communicate with all stakeholders on a regular basis. · Perform all other duties as assigned. Qualifications · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent. · Familiarity with basic Microsoft Office (Outlook, Excel, and Word). · High School diploma or equivalent. · Knowledge of office processes, procedures, and technology. · Computer literate with the ability to learn software applications. Duties require professional verbal and written communication skills and the ability to type 30 wpm. This is normally acquired through one to three years of office experience. · Role requires willingness to work a flexible schedule. We can recommend jobs specifically for you! Click here to get started.
    $52k-96k yearly est. Auto-Apply 6d ago
  • Product Operations Associate

    Marine Layer Pbc 3.5company rating

    Remote product operations associate job

    This is a 6 month contract position, for maternity coverage. Full-time, remote work is an option. Since our humble beginnings of selling absurdly soft t-shirts from a VW bus, we've been pretty busy- building a great brand, opening 39 (and counting!) stores, and, most importantly, continuing to make awesome, super soft clothing. Turns out, all of this requires a good amount of work on the backend, and our HQ team is expanding to keep up… that's where you come in. We're looking for a Product Operations Associate to join our small but mighty Planning Team- someone who can help us manage our product manufacturing process, encompassing purchase order placement and vendor management. We need someone with a mind for numbers and a passion for making them work towards building a better business. A successful candidate will thrive in a collaborative, cross-functional, and highly dynamic start-up environment, and is excited to take on new challenges as the business continues to grow, even while we are mostly working from home. We have ambitious plans for 2021 and beyond, and need someone who can jump in and start making an impact immediately. Job Responsibilities Purchase Order Management: Issue and maintain Purchase Orders across ML Mainline and ML Wholesale Update Purchase Orders based on production shifts or changes Manage On time PO Reporting Manage PO Flow Forecasting Coordinate with Logistics around shipment consolidation opportunities based on production flow/timing Production/Vendor Management: Work closely with vendors, product management and logistics team to ensure timely delivery Establish and maintain effective working relationships with vendors Proactively flag production issues that will affect ETAs so cross-functional teams can plan accordingly Track photo sample orders to ensure on-time delivery to marketing Communicate with vendor and execute on chase or reflow needs set by planning team QUALIFICATIONS: (it bodes well if you have the below) Detail Oriented. Many jobs say you need to be detail-oriented; for this one, we really mean it. We're looking for someone who loves to solve problems through detailed data analysis and making said analysis extremely accurate. Having a penchant for sorting out all the specifics is vital. A Strong Team Player. The successful candidate for this position brings a positive approach to new and challenging projects. You are organized, self-motivated and accountable with an enthusiasm for getting stuff done. You will also have to work very closely with a number of other teams, including our Merchants, Production team, and Retail Ops. Communication skills are critical. Driven to Build Something Great. Hmmm, how to say this politely, we ain't Levis or the Gap. We're on the precipice of something really special, but we're not there yet. The road ahead is going to be challenging and we're looking for someone who embraces that and is eager to play a key part in getting us to the next level. An Authentic Brand Advocate. You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. Fine Print: we ask that you have the following qualifications: Bachelor's Degree, or equivalent work experience 1 year previous experience in production Bonus points for experience with Netsuite/ERP systems, Lightspeed POS, or Shopify Excellent communication skills Strong organizational and time management skills Ability to multitask and work in a fast-paced environment Look for opportunities for improvement and take initiative Understand sense of urgency to meet deadlines and the needs of the business Coordinate with cross-functional partners and various teammates
    $116k-196k yearly est. Auto-Apply 60d+ ago
  • Member of Client Operations, Fiat (Wire/ACH Operations)

    Anchorage Digital

    Remote product operations associate job

    At Anchorage Digital, we are building the world's most advanced digital asset platform for institutions to participate in crypto. Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the first federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings. The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn. As a Member of Client Operations, Fiat (Wire/ACH Operations) you are responsible for supporting the day-to-day processing and reconciliation of client cash movements. In this role, you ensure an excellent operational experience by reviewing client transactions in a timely and accurate manner. You will become intimately familiar with the operations of our clients and their use of our platform. You will have a full understanding of our fiat operations, as well as the regulatory and operational considerations of each step. You will work closely with your Client Operations teammates to ensure processes and procedures are developed and continuously refined. We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Member of Client Operations role:In this role you will: Service institutional clients by managing operational tasks, developing and executing operational processes in support of our clients needs, and performing transaction reviews and approvals. Execute and monitor the daily processing of client cash deposits, withdrawals, and transfers, primarily via wire and ACH. Perform timely and accurate reconciliation of cash accounts. Investigate and resolve operational inquiries and issues related to cash transactions. Ensure all processes adhere to established procedures and internal controls. Maintain a strong understanding of relevant regulations, including Reg E and Dodd-Frank rules. Collaborate with cross-functional teams, including Client Experience, Sales, Compliance, and Product, to develop operational solutions to complex client requests. Technical Skills: Experience supporting operational needs of institutional clients in a financial services setting, with a familiarity with US Anti-Money Laundering (“AML”) requirements Maintain an understanding of traditional financial services, products and strategies as required to provide support to Anchorage clients and the goals they have to implement their own strategies. Capable of navigating and learning various systems and tools such as Salesforce, JIRA, Looker. Ability to execute the end-to-end processing of fiat operations for institutional clients. This includes receiving, verifying, and reviewing Wire/ACH operations accurately and in a timely manner. Complexity and Impact of Work: Demonstrate a keen ability to adapt and learn quickly as business strategies evolve and new products and tasks are introduced. Collaborate with others to create internal presentations, reporting, and/or participate in projects to enhance internal processes, or contribute to the development of new tasks. Contribute to delivery of day-to-day results on core tasks with some direction. Identify and escalate risks to the organization and to clients to management. Organizational Knowledge: Ability to learn the strategy of Anchorage to support its successful implementation through operational excellence. Communication and Influence: With guidance, ability to engage with other team members, communicate the status of work and share information that impacts other colleagues, manager, and team managers or leads. Contribute to discussions within the team to improve processes and productivity, and thoughtfully conveys information and insights with impact when working with other teams to address project & issues. Communicate with internal counterparties in a clear, articulate, and solution-oriented manner. You may be a fit for this role if you have: You have 2-4 years of experience in banking operations, with a focus on wire processing (Domestic/International). Knowledge of payment systems Demonstrated knowledge and experience with Automated Clearing House (ACH) transactions. Understanding of financial regulations, specifically Reg E and Dodd-Frank rules. Strong attention to detail and a commitment to accuracy. The ability to meet established deadlines and work effectively both independently and as part of a team. A proactive and enthusiastic attitude with a desire to learn about the digital asset industry. You have experience supporting institutional client operations in financial services, or another heavily regulated industry. You have a keen ability to adapt and learn quickly as business strategies evolve and new products are introduced. Although not a requirement, bonus points if: Working knowledge of SWIFT NACHA certifications Wire Callbacks You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :) About Anchorage Digital: Who we are The Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in the evolving digital asset ecosystem. As a diverse team of more than 600 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. Anchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. “Anchorage Digital” refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation. Protecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here.
    $94k-156k yearly est. Auto-Apply 60d+ ago
  • Marketplace Product & Operations

    Mento

    Remote product operations associate job

    Mento is a human and AI coaching company on a mission to help people perform their best at work. We're reinventing how companies develop their talent by pairing them with top operators in their field for 1-on-1 coaching and mentorship, and leveraging AI to build a solution that can scale our impact. Our partners include Anthropic, Gusto, Whatnot, 1Password, Brex, Vercel, and Cox Enterprises. We're backed by leading VCs including Slow Ventures, M13, and Twelve Below. About The Role As Mento's Marketplace Product & Operations lead, you'll transform our member-coach experiences from high-touch, manual processes into scalable workflows without compromising quality. You'll start by owning and evolving Mento's matching process: a system that currently delivers exceptional outcomes (>4.9/5 satisfaction) through a high-touch hands on process. Your job is to help build a scalable system by building and iterating on AI-augmented matching and onboarding. You'll also build and automate workflows across the full member journey and coach-member touchpoints, ranging from email communications to operational tooling. You'll combine marketplace intuition, operational rigor, and hands-on AI fluency to ship systems that improve speed, consistency, and experience quality. Key Responsibilities: Own coach-member marketplace KPIs and use data to drive continuous improvement: match quality, time-to-match, coach utilization, member satisfaction, coach satisfaction, matching efficiency and cost. Develop and execute the strategy to move Mento's matching from human-powered to AI-augmented within 3-4 months, while building, iterating, and deploying LLM-powered matching tools supported by prompt development, evaluation criteria, feedback loops, and human review. Own and optimize the full member journey, and enable transition from a hands-on member experience to a high-touch, personalized experience that can scale. Design experiments to measure model performance vs. human decisions: accuracy, match quality, failure modes, and edge cases. Develop monitoring and QA processes to ensure AI workflows remain reliable and aligned with the experience. Lead with an experimentation mindset - constantly piloting tools, testing solutions, and running experiments that increase efficiency and improve outcomes without sacrificing personalization Maintain deep knowledge of member personas and coach profiles (specializations, styles, capacity) to inform both manual and algorithmic matching decisions. You're Excited About This Opportunity Because You… Have previously built workflows that measurably improved operational speed, efficiency, or quality in previous roles. Understand how to work with AI as a thought partner: you prompt well, evaluate outputs critically, and know when humans should stay in the loop. Love 0→1 problems and want to build systems that scale. You thrive in ambiguity and can create clarity, structure, and momentum. Are analytical and comfortable with data tools (SQL, Excel, etc.) to drive decisions. Have strong interpersonal skills and can build trust with stakeholders. Move quickly with a bias to action: no task is beneath you, and you lead from the front. Enjoy connecting with people, are a great listener, and stay curious about what makes coaching impactful. Are highly organized and able to prioritize and juggle multiple tasks You are a creative thinker who likes to explore the intersection of technology & human capabilities. Preferred Qualifications + years of hands-on experience using LLMs and AI tools to improve workflows in a professional setting, with clear examples and measurable results. Experience improving matching, pairing, or recommendation systems in a two-sided marketplace (coaching, recruiting, talent, matchmaking, etc.). Project management and process improvement experience with measurable results Comfort/fluency with AI tools, CRM systems (Hubspot), workflow automation platforms (Zapier), and scheduling tools. Why Work with Us? We are a company dedicated to empowering professionals to live meaningful careers. That starts with our culture at Mento. You're very excited about being part of a team crafting novel ways for people, teams, and companies to unlock their performance, growth, and how we all work together. We work hard to foster a workplace built around trust, respect, collaboration, and having fun. We are a highly collaborative work environment where every team member plays a critical role in building our products, shaping our culture, and growing our business. We operate in a fast-paced environment where ideas, experimentation, and execution matter equally. This is a unique opportunity to join an early-stage, mission-driven team. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. If you're passionate about helping more people feel and perform their best at work, we want to hear from you. Other benefits and perks include: 🏢 San Francisco Bay Area and LA Offices: we offer a hybrid work model in a collaborative office environment for SF Bay Area or LA-based employees 💰 Competitive salary and equity 🏥 Medical, dental, vision, and a 401k plan 🌴 Unlimited vacation (We actually mean this! it's important to keep yourself fresh) 👥 Access to your own Mento Coach 🚊 Commuter benefits for Bay Area transportation
    $94k-156k yearly est. Auto-Apply 3d ago
  • Operations Associate - New Products

    Teero

    Remote product operations associate job

    Ready to help dental offices solve their most pressing problems? Teero is looking for a driven Operations Associate to support the creation of new products and workflows for dental offices nationwide. If you thrive on ownership, aren't afraid of helping a business get from 0 → 1, and want to build something extraordinary, we want you on our team. About Teero We're transforming the US dental industry with AI-powered software that makes running a practice easier and more efficient. Our staffing platform is growing fast across the country, and we've just launched our second product. We're venture-backed and rapidly expanding what we offer to become the operating system for modern dental offices. About the Role You'll work in-person from our Twin Cities office, supporting the New Products team as we scale our first major expansion: Revenue Cycle Management. You'll help dental offices increase collections through our fully outsourced, AI-enabled dental billing product. You'll onboard customers, collect feedback, and help scale our RCM operations. You'll work directly with sales, design, engineering, and founders to build solutions that drive real revenue impact for dental offices. As Teero grows, so will you. We're looking for an adaptable A-player ready to grow with us. What You'll Own Onboard new dental offices to our RCM product via phone and video calls Collect feedback, identify new product opportunities, and keep customers happy Improve operational processes, working with engineering to optimize and scale via AI Streamline operations, from small details to big initiatives Take on new challenges as they come up (because they will). Success here could lead to Operations Manager What You Bring Must-haves: 0-2 years of experience (Class of 2025, we'd love to hear from you) Track record of winning. You know what success looks like because you've achieved it before Strong communication skills: you're great on calls and in writing Second-order thinking: you see connections and consider ripple effects Comfortable working with LLMs (ChatGPT, Claude, Gemini, etc.) and confident using them in various situations Self-motivated and comfortable with ambiguity Adaptable, coachable, good at building relationships Nice-to-haves: Dental industry knowledge Operations experience at high-growth startups This Role Isn't for You If: You prefer stable, well-defined roles with clear boundaries You're uncomfortable with ambiguity and rapid change You're not excited about wearing multiple hats and doing whatever it takes You want a clear roadmap of your exact daily tasks You only want remote work: this role is in-person for fast iteration What We Offer Mentorship in a no-ego startup with direct access to our Co-founder, Christian Competitive salary + equity that could translate into life-changing value as we grow Unlimited growth potential: expand your role through success Opportunities to visit our tech team and founders in Amsterdam The impact of a fast-growing startup The chance to help shape Teero's future by launching and building new products About the Team We're a compact, high-performing team led by co-founders Nate and Christian, former Uber executives who launched and scaled product lines globally. Both grew up in dental families and maintain deep industry connections, giving us the insights to build faster and smarter. Our team includes early employees from Uber, Adyen, Yandex, and Google. We're operators and engineers who've built and scaled tech platforms from the ground up. We value people who take ownership without making excuses, who constantly raise the bar, and who lead with empathy by seeing challenges through the eyes of our customers and teammates. Ready to get started? Apply now and help us move the dental industry forward.
    $41k-86k yearly est. Auto-Apply 60d+ ago
  • Senior Product Portfolio Operations Associate - Portfolio Management

    JPMC

    Product operations associate job in Columbus, OH

    Take on the challenge of synchronizing efforts across diverse products and interpreting operations data for growth opportunities. Unleash your potential in a role that lets you shape change initiatives and strategize resource allocation. As a Senior Product Portfolio Operations Associate in Operations Portfolio Management Team, you are a significant contributor to your team with a strong knowledge of optimization and integration. You understand what it takes to bring together all the key elements of a product line and its products to ensure coordinated outcomes. Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. Job responsibilities Creates synergies across products to ensure successful delivery against business objectives Collects key inputs from across products to ensure the full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs Calculates metrics for portfolio management operations and analyzes data for areas of opportunity Develops change initiative materials and change timelines Assists in the product-level collection strategy consisting of controls, financials, and resourcing needs Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in program management or performance optimization Proven ability to implement operational effectiveness initiatives Prior working exposure to operations of the product development life cycle and agile methodologies Preferred qualifications, capabilities, and skills Proven ability to operate within matrixed, cross-functional teams, through collaboration, influence, and conflict resolution skills to achieve desired results Strong communication, presentation, and interpersonal communications skills with ability to develop and maintain relationships Prior working exposure to analytical problem solving, creativity, and attention to detail, demonstrated by the ability to make timely and sound decisions Demonstrated flexibility to effectively shift between strategic and detailed tactical management Consumer Community Banking (CCB) Operation and product management experience a plus
    $63k-131k yearly est. Auto-Apply 60d+ ago
  • Product Portfolio Operations - Performance & Learning

    Jpmorgan Chase & Co 4.8company rating

    Product operations associate job in Columbus, OH

    JobID: 210685308 JobSchedule: Full time JobShift: : Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. As a Product Portfolio Operations Manager in HR Employee Development & Performance (ED&P), you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line. Job responsibilities * Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives * Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices * Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized * Implements a product-level collection strategy consisting of controls, financials, and resourcing needs * Adapt and evolve the product-line control framework to address cross-product priorities, optimize sequencing, and manage trade-offs * Oversee business operations to ensure product lines adhere to robust control standards while accelerating time to market * Serve as a subject matter expert to Product Managers, ensuring compliance with regulatory, legal, and industry requirements * Represent the business in partnership with Control Management, providing insights into business roadmaps and addressing control and process-related inquiries * Manage the AI/ML inventory, ensuring operational processes meet evolving control standards and are updated as technology advances * Lead the automation of manual operational reporting and related processes to improve efficiency * Develop control-related training materials to educate and advise product and partner teams, leveraging Learn and Performance processes Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in program management, performance optimization, or related fields * Proven ability to manage and implement operational effectiveness initiatives * Proven ability to operate within the product development life cycle and agile methodologies * Demonstrated success in managing and executing operational effectiveness initiatives * Strong understanding of risk management frameworks, industry standards, and financial industry regulatory requirements * Exceptional analytical and problem-solving skills, with a keen attention to detail * Excellent time management and organizational skills, with the ability to prioritize and manage multiple assignments simultaneously * Proven ability to build strong relationships and collaborate effectively across cross-functional teams and stakeholders * Proficiency in leveraging data and analytics to inform decisions, measure outcomes, and drive continuous improvement * Ability to thrive in a fast-paced, dynamic environment and adapt to shifting priorities Preferred qualifications, capabilities, and skills * Familiarity with relevant technologies, tools, or platforms (such as AI/ML, automation, or portfolio management software) is a plus * In-depth knowledge of operations, reporting, and business analysis best practices * Experience driving process improvement initiatives with a strong focus on risk management and control frameworks * Proficiency in leveraging automation and data analytics tools to optimize business processes while being skilled at synthesizing complex information and presenting it in a clear, concise manner * Outstanding verbal and written communication skills, with the ability to engage executive and cross-functional audiences effectively * Highly adaptable and flexible, with the ability to thrive in fast-paced and evolving environments * Commitment to ongoing professional development and staying current with industry trends and best practices
    $104k-138k yearly est. Auto-Apply 20d ago
  • Revenue Operations Associate

    Rain 3.7company rating

    Remote product operations associate job

    About the Company Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role We're hiring a Revenue Operations Associate to make sure potential clients have a smooth experience with Rain from the very first meeting until their contract is signed. This role is focused on keeping our sales process organized, ensuring follow-ups happen on time, and making sure the right people at Rain are looped in at the right stage. What You'll Do Make sure we hit all the key touchpoints with clients - from the first call through to the signed contract - so nothing falls through the cracks Keep HubSpot up to date with all client activity, meetings, and next steps Keep deals moving by updating BD, Partnerships, Legal, and Compliance teams asynchronously, and by running weekly standups to align on next steps Track pipeline progress and prepare simple reports on status and conversions Create and improve processes to make the sales cycle smoother and faster Help prepare proposals and contracts and coordinate across teams What we're looking for 2-4 years of experience in sales support, revenue operations, or client operations at a high-growth startup (ideally Series A/B stage) Proven track record managing a sales pipeline and client lifecycle in HubSpot (or a similar CRM), including building reports, workflows, and dashboards Demonstrated ability to keep complex, multi-team processes organized and on track, with strong attention to detail Clear, professional communicator who can confidently engage with both clients and internal stakeholders Experience thriving in a fast-moving, changing environment where priorities shift and processes are still being built Nice to have, but not mandatory Working on designing revenue strategies Experience in fintech products and services Things that enable a fulfilling, healthy, and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you'd like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.
    $76k-125k yearly est. Auto-Apply 60d+ ago
  • Strategy & Operations Associate

    Lightyear 4.0company rating

    Remote product operations associate job

    The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom procurement, network inventory management, telecom bill payment, and much more, and is utilized by companies including Honeywell, Alo Yoga, Palo Alto Networks, and Louis Vuitton. Lightyear has raised nearly $50M from the first investors in Roblox, Discord, Coupang, Robinhood, and Flexport. The Position: As a Customer Strategy & Ops (CSO) Associate, you will sit at the intersection of our customers, product, and go-to-market teams. You'll guide customers through the full lifecycle with a focus on training, enablement, renewals, and identifying/driving expansion opportunities. You'll spend time ensuring that our customers achieve successful outcomes and work cross-functionally with our Sales, Operations, and Product teams. As the first CSO hire, you will help refine and execute the foundational playbooks, tooling, and processes that scale Lightyear's customer experience. This role is designed to grow into the right hand of the Head of Customer Success, with significant growth in responsibility and compensation over time. This position will be full-time and fully remote with competitive total cash compensation ranging from $115-135k based on experience and additional equity compensation. Key Responsibilities Build strong, lasting relationships with IT managers, procurement teams, and other customer stakeholders Deliver relevant training and enablement materials to customers to ensure they have confidence and success with the Lightyear platform Measure and communicate impact through the use of product analytics and financial metrics, including ROI analyses and customer case studies Prepare and deliver quarterly business reviews that connect customer goals with Lightyear's product impact Directly impact GDR and NDR by owning customer renewals, proactively identifying account risks, and leading opportunities for expansion in partnership with Sales Advocate for customers internally, influencing product and operations decisions Ideal Qualifications 2+ years experience post undergrad at a top-tier consulting, investment banking, startup, or comparable operationally intensive experience Proven ability to operate with high velocity, balancing hands-on execution with strategic thinking in a fast-paced environment Strong communication, presentation, and relationship-building skills High degree of comfort with Excel including the ability to spot trends, interpret reports, and refine/build dashboards Bonus if located in Austin (Hiring Manager is based in Austin)
    $115k-135k yearly Auto-Apply 34d ago
  • Development Operations Associate

    50Can, Inc. 3.5company rating

    Remote product operations associate job

    About 50CAN 50CAN: The 50-State Campaign for Achievement Now, a nonprofit organization that works at the local level to advocate for a high-quality education for all kids, regardless of their address. We develop local education leaders by providing them with the research, tools and ideas needed to create learning environments that best meet every child's needs. 50CAN operates campaigns in Connecticut, Delaware, Denver, Georgia, Hawaii, New Jersey, New Mexico, North Carolina, Ohio, and Tennessee and is led by CEO & Founder Marc Porter Magee. Development Associate Overview As a key member of the 50CAN national team, the Development Operations Associate is responsible for maintaining and strengthening core processes and systems to support national and local fundraising. This role is focused on donor data management and providing support for the execution of a high-volume of grant writing and fundraising efforts throughout the year. The Development Operations Associate is a virtual position and reports directly to the Director of Strategic Growth, with frequent collaboration with the VP of Strategic Growth, Grant Writing Manager, and Development Manager. Key responsibilities include: Maintaining up-to-date and accurate donor and gift records in our donor database, safeguarding the integrity of fundraising data; Leading donor recognition and gift acknowledgement-confirming donor contact information with teams across the organization and creating donor acknowledgement letters; Preparing working documents to support the development of content for a diverse, high-volume calendar of grant proposals and reports; Driving the communication of cross-team project timelines to ensure deadlines are met; Maintaining tracking systems for important dates, reporting and project metrics; Copy editing all grant documents prior to submission; Supporting with the creation of attachments for submissions; Owning the submission of grant projects through funder portals ensuring the accuracy and high-quality of all materials; Utilizing the donor database and online donation systems to pull relevant donor and gift reports, as requested; Researching grant opportunities and requirements via foundation websites and new donors as directed, using DonorSearch, public filings and internal data; Supporting the Development Manager in the execution of dynamic online fundraising campaigns throughout the year and analyzing online fundraising results to inform future campaigns; and Gather, track, and evaluate campaign metrics data to present compelling narratives of our impact to funders and other stakeholders. Growth opportunities in the role include: Exposure to grant writing best practices through involvement in the production of related materials, such as grant proposals, interim and final reports, funder emails, social media content, brochures, etc.; Development of key skills related to individual and foundation research including observing and engaging in donor cultivation and stewardship strategies; and Working with a highly-supportive, experienced development team committed to organizational success, innovation and individual growth. Who You Are We are seeking a strong project manager who is organized, proactive and can build strong relationships within the organization. In addition, the ideal candidate is: Fast-paced, urgent, and high capacity. The ideal candidate will have the ability to work quickly, under pressure, and with strong attention to detail. Committed to high standards. No matter how small the task, the ideal candidate holds themselves and their work to a high bar, is perpetually open to feedback for growth and has the ability to copy-edit their work (and the work of others). Comfortable with databases and relationship management systems. Ideal candidates have experience working with a variety of databases and/or information management systems, and are self-motivated and unafraid to explore functionalities to meet team needs. Exceptional candidates will have an interest in driving improvement to the team data processes. Driven by strong values, integrity and humility. Our core values (“PORCH”) are plussing it, optimism, relentlessness, candor and humility. The ideal candidate will enjoy collaborating with us to advance the mission in a culture defined by those values, a sense of humor, “roll up your sleeves” work ethic and a willingness to do what it takes. Working at 50CAN This position is fully remote (East Coast hours) with a starting date as soon as possible. The salary range for this position is $58,500 - $65,000 and will be determined based on experience and qualifications. This role will require some travel( In addition, 50CAN offers a comprehensive benefits package. 50CAN is an equal opportunity employer and we encourage people from diverse backgrounds to apply. How to Apply Interested applicants should apply through 50CAN's BambooHR portal here. Please submit your current resume and cover letter through the BambooHR portal.
    $58.5k-65k yearly 6d ago
  • Financial Operations Associate

    Ascensus 4.3company rating

    Remote product operations associate job

    Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. This position will be responsible for day-to-day handling of various financial operations activities including but not limited to: quarterly automated Recordkeeping, RIA, and TPA payment processing and distribution, RIA database oversight and management, Government Savings billings, Managed accounts, Newport Insurance tasks, Subta billing, AFCA deposit and Fee equalization process. Section 2: Job Functions, Essential Duties and Responsibilities Owner of the quarterly and monthly automated RIA & TPA fee process. Responsibilities include payment processing, research and correction of errors / variances, trade confirmation, and payment instruction delivery to the Trust. Respond and / or resolve RIA / TPA related issues, questions, and inquiries. Coordinate custom reporting and delivery of RIA information to various firms. Submit RK HD tickets needed for fee enhancements, research and/or reporting. Maintenance and compliance of Credit Memo and RK Loss databases according to published Table of Authority (TOA) Oversight of the Managed account and Fiduciary service product process. Monthly allocation of fund revenue (SubTA & 12b1's) into plan holding accounts and manage participant fee equalization process. QC quarterly wrap fee calculation. Create invoices and post outgoing wires using various annual, quarterly, and month end journal entries for Government Saving contracts. Monthly reconciliation of billed revenue, insurance and mutual fund commissions. Coordinate the release of monthly or quarterly payments to third parties. Dashboard Reporting & QC of RIA Payments Work closely with the Strategic Business Consultant team and client service to answer questions and ensure a positive advisor payment experience. Ability to successfully prioritize and balance multiple projects concurrently. Assist with other tasks and projects as assigned. Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day-to-day basis showing your support of our organizational culture. Supervision N/A Section 3: Experience, Skills, Knowledge Requirements PC skills in Excel, Word, and PowerPoint. Access a plus. Strong written and verbal communication skills. Ability to handle multiple priorities Bachelor's degree in accounting or finance preferred. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. We are proud to be an Equal Opportunity Employer Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
    $67k-110k yearly est. Auto-Apply 1d ago
  • Cloud Services Ops, Associate Engineer

    Pilot Thomas Logistics

    Remote product operations associate job

    Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Major Responsibilities: Prioritize issues of varying severity, and effectively manage the resolution or escalation of all issues within accepted service levels Manage cases efficiently within our ticketing system Facilitate communication between customers and internal teams to resolve issues Update managers and management team on ticket status as required Includes working with Cloud tools such as Apache, Tomcat, Zabbix, ServiceNow, Salesforce, SALT, SQLDeveloper, Apache Directory Studio, and VMWare Operating systems include Solaris, Linux, Windows Core Competencies: • Action Oriented: Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. • Adaptable to Change: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty • Customer Focused: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect • Problem Solving Expertise: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers • Technical Agility: Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars. Motivational Fit: •Must be able to prioritize and meet deadlines •Able to work and contribute to a team environment •Flexible, detail oriented and organized with the ability to multitask and work independently •Ability to work in a fast paced environment Preferred background: 2+ years working in an IT Help Desk type environment. Understanding of Cloud technology Basic command line Linux Skills Basic Oracle skills Basic troubleshooting skills Basic Qualifications: •Bachelor's degree in Computer Science, Engineering, or other technical field of study •Must have or be able to obtain Security level clearance. PTC carefully considers a wide range of factors when determining compensation. The anticipated annual salary range for this position is between $55,000 - $65,000. The anticipated annual salary range encompasses both the base salary and the on-target incentive compensation that may be attained in this role. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to plan eligibility and other terms and conditions. For more information about PTC's comprehensive benefits, please visit our Careers Page. Applications will be accepted on an on-going basis. At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at *************************. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."
    $55k-65k yearly Auto-Apply 5d ago
  • Remote Operations Associate

    RWE

    Remote product operations associate job

    RWE Clean Energy, LLC To start as soon as possible, full time, permanent Functional area: Operations & Maintenance Remuneration: Exempt The Remote Operations Associate provides 24/7 remote monitoring of the RWE North American renewable energy fleet. Remote Operators will interface with teams including Generation Dispatch, Operations, Engineering, IT, OT, Plant Controls, and SCADA Operations to achieve success. Role Responsibilities: * Monitor North American (NA) operating sites from the 24/7 Remote Operation Center (ROC) * Provide notification of RWE energy technology, including but not limited to Wind, Solar, and Energy Storage Systems (ESS), events and issues to Dispatch, Operations, and Engineering teams as needed * Monitor RWE energy technology, including but not limited to Wind, Solar, and Energy Storage Systems (ESS), events, and address status changes per ROC procedures * Receive and respond to instructions from RWE personnel, concerning RWE energy technology operations, in accordance with ROC procedures * Complete required ROC and OEM training * Develop a working knowledge of OEM SCADA systems and other fleet monitoring tools * Work or cover 12-hour shifts over days/nights/weekends and holidays * Participate in cross-team training on specific topics, systems, and processes * Perform ad-hoc data reporting to assist in the preparation of various reports regarding turbine operation and performance * Remotely troubleshoot and diagnose operational and technical issues, and communicate to Operations and Engineering, as detailed by ROC procedures Job Requirements and Experiences: * Hold a High School Diploma or equivalent * A minimum of 2 years of work experience in a technical-related position with at least 1 year of experience in power operations, power control, SCADA operations, renewable energy, or a similar environmen * Preferred: Experience with renewable energy troubleshooting tools/ software listed below: * ToolboxST, * Toolkit, * Fluence, * SMA, * TMEIC, * Power Electronics * Substitution: A Bachelor's degree in Engineering from an accredited school may substitute for 2 years of work experience. An AS/AA degree in Engineering Technology or a Bachelor's degree in Business from an accredited school may substitute for 1 year of technical experience * Ability to walk, climb, and stand extensively during the workday * Ability to work within tight deadlines * Ability to work independently and as part of a team * Strong interpersonal skills, with the ability to manage customer relationships * Demonstrated desire to learn about the Company and the renewables space * Excellent proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) and Teams * Strong leadership and communication, and the ability to meet deadlines * Strong organization skills and ability to coordinate multiple tasks and deliverables * Ability to multitask, while working independently and as part of a team * Motivated self-starter, goal-oriented, and strong problem-solving abilities * Proven ability to empathize, build relationships, and effectively communicate with people from a diverse set of backgrounds * Responds well to direction, is easy to challenge and develop, and is coachable * Is detail-oriented, has strong business acumen, and a sound understanding of business concepts Work Environment: This position is an office-based role with some travel and visits to other RWECE offices and field locations. The employee must be able to sit, walk, or stand for long durations of time. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary. Apply with just a few clicks: ad code 91441 Any questions? Contact rwece_****************** We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. RWE Clean Energy is the third largest renewable energy company in the United States, with a presence in most U.S. states from coast to coast. RWE's team of about 2,000 employees in the U.S. stands ready to help meet the nation's growing energy needs. With its homegrown and fastest-to-market product, RWE supports the goal of American Energy dominance and independence. To that end, RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind, solar and battery projects, focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. RWE's energy trading business complements this. RWE is also a major offtaker of American liquified natural gas (LNG). Nearest Major Market: Austin Job Segment: Operations Manager, Environmental Engineering, Social Media, Engineer, Operations, Engineering, Marketing
    $30k-59k yearly est. Easy Apply 22d ago
  • Customer Operations Associate

    Nexarideexpress

    Remote product operations associate job

    Job description About the Role As a Customer Operations Associate, you'll be the connective tissue between our clients, project teams, and leadership. Your work helps ensure that nothing slips through the cracks emails get answered, reports get delivered, calendars stay aligned, and clients feel supported every step of the way. This is a fully remote role, ideal for someone who thrives in a structured but flexible work environment, communicates clearly, and loves creating smooth, thoughtful experiences for customers and colleagues alike. What You'll Do Managing and responding to client emails keeping tone professional, warm, and clear Helping schedule and coordinate meetings between clients and engineering teams Assisting with project logistics sending files, managing shared folders, and following up on document deadlines Creating and sending polished client-facing documents, status updates, and delivery confirmations Tracking ongoing project milestones and flagging anything that looks off (well train you on how) Using tools like Notion, Slack, Google Workspace, and ClickUp (or similar) to keep information flowing Maintaining internal documentation so everyone stays on the same page Being a reliable and friendly point of contact who helps our clients feel taken care of You're a Great Fit If You... Are a strong communicator who writes clearly and professionally Love bringing structure to fast-moving environments Are comfortable working remotely and independently Pick up digital tools quickly and enjoy staying organized Have great attention to detail typos, time zones, and inconsistent files bug you Enjoy supporting engineers, scientists, or technical teams even if youre not one yourself Are proactive, helpful, and naturally take initiative when something seems off Preferred Experience 13 years in operations, admin support, project coordination, or customer-facing roles Experience supporting technical or engineering teams is a plus (but not required) Familiarity with tools like ClickUp, Notion, Slack, or Google Workspace Experience in a remote work environment Comfortable with light proofreading and formatting of reports or emails Salary & Benefits Competitive salary based on experience Annual performance-based bonus 401(k) with employer contribution Health, dental, and vision insurance Life and disability insurance 15 days of PTO + 8 paid holidays Flexible working hours Fully remote team culture Room to grow into project management, client success, or operations leadership Why You'll Love Working Here Were small enough that your voice matters, but strong enough to work on national-level projects You'll work with thoughtful, smart, and down-to-earth engineers Our clients trust us and that trust extends to how we treat our team You'll have real flexibility and ownership in your day-to-day work About Heritage Civil Works At Heritage Civil Works, we help industries like aerospace, power generation, pollution control, and biotech tackle real-world engineering challenges through advanced modeling, structural design, testing, and data-driven insights. Were not a typical civil firm were a forward-thinking, remote-first company where precision meets purpose. We partner with engineers, researchers, and project managers to deliver technical excellence and we need someone just as detail-oriented and mission-driven on the customer operations side. Equal Opportunity Employer Nexa Ride Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with criminal records are also encouraged to apply. Job Type: Full-time Pay: $20 - $27 hourly Schedule: Flexible 8-hour shift | Monday to Friday Location: Remote #LI-Remote Job Type: Full-time Pay: $20.01 - $27.00 per hour Expected hours: 40 45 per week Benefits: Health insurance Shift: Evening shift Morning shift Work Location: Remote
    $20-27 hourly 60d+ ago
  • Operations Associate, Jackpocket

    Draftkings 4.0company rating

    Product operations associate job in Reynoldsburg, OH

    At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers. What you'll do as an Operations Associate Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish. Keep our systems updated with real-time customer order statuses and tracking information. Streamline and organize workflows to meet daily objectives and hit deadlines. Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly. Step in to support various operational projects as they arise, contributing to the team's overall success. What you'll bring Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance. Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. Exceptional customer service, communication, and time management skills. Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting. Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
    $25k-32k yearly est. Auto-Apply 8d ago
  • Webinar Operations Associate

    Surgent McCoy Cpe LLC 3.1company rating

    Remote product operations associate job

    KnowFully Learning Group is growing and is currently in search of a Webinar Operations Associate! KnowFully Learning Group provides comprehensive and engaging continuing education for professionals at all experience levels and support those preparing for certification exams. We service two main industries - Finance/Accounting and Healthcare. Our employees are innovative and passionate about learning. We embrace each other's differences. Through our learning initiatives and teambuilding, we have created a great place to work. If you love what you do and want to work in an environment where hard work is valued, please apply! This position is a technically savvy and customer-centric individual who is responsible for administering live webinars for the learners and providing customer support via phone and live chat. Proficiency in audio/video technology, combined with their strong organizational and communication skills, will play a vital role in delivering top-notch services to customers. Demonstrating a successful track record in administering daily live webinar broadcasts while upholding excellent service standards and ensuring high customer satisfaction. Location: Remote Supervisory Responsibilities: None Duties/Responsibilities: Capture, record, and deliver high quality webinar broadcasts. Troubleshoot technical issues that customers might have when viewing our webinars. Pre-production equipment tests to prevent any issues during live broadcasts and recordings. Handle complaints, provide appropriate solutions, and alternatives within the time limits and follow up to ensure resolution. Assist customers with other support related needs. Follow communication procedures, guidelines, and policies. Available for evening/weekend work when necessary. Other duties and responsibilities as assigned. Required Skills/Abilities: Ability to collaborate and respond quickly. Excellent organizational skills and attention to detail, accuracy, and quality. Excellent communication skills, both written and oral. Excellent time management skills with a proven ability to meet deadlines. Strong Computer / Data Entry Skills - Microsoft Office Proficiency. Problem solving and troubleshooting skills. Continual focus on improvement, innovation, and creative development. Ability to work well independently and as a team. Ability to adapt to the changing needs of the company and department. Ability to portray a cooperative, professional, and positive attitude towards customers, managers, and other co-workers. Ability to function well in a high-paced and at times stressful environment. Ability to multi-task in a flexible environment with minimum supervision Proficient with Microsoft Office Suite or related software. Salary: The starting salary for the Webinar Operations Associate position is competitive and will be commensurate with the candidate's qualifications and experience. The starting hourly pay is $20/hour with the potential for an annual discretionary bonus based on company and individual performance. The final offer will be determined based on factors such as the candidate's skills, education, relevant work experience, and location. The company also offers a comprehensive benefits package, including health insurance, retirement plan, paid time off, and other perks like remote work. The total compensation package will be discussed in the interview process and based on fit for the role and the organization. The company is committed to providing a fair and competitive compensation structure that reflects the value and contributions of its employees. We believe in fostering a work environment that recognizes and rewards excellence, and we are dedicated to attracting and retaining top talent in the industry. Education and Experience: BA/BS College degree; Degrees specifically in TV/Film/Video production, Communications, Computer Science, Audio/Visual, or equivalent work experience preferred. Live Production Experience; Experience in a live production environment, filming, and/or outputting live streaming video. Remote Production Experience; Experience in a remote production environment, filming, and/or outputting live streaming video. Strong Computer Skills: Experience in video/audio editing through the Adobe Suite is a major plus. HTML5 video playback knowledge a plus. Familiarity with CRM systems and practices; Microsoft Dynamics experience preferred. Experience with Webinar/video conferencing technology and using webcams. Knowledgeable in both Microsoft and Apple products. Experience in Customer Service, Technical Support, or related areas with direct customer communication: Phone/Live Chat support experience preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Equal Opportunity Statement: KnowFully Learning Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $20 hourly Auto-Apply 60d+ ago

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