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  • Operations Associate

    Mural Group 3.9company rating

    Remote product operations associate job

    Mural Group is a startup focused recruiting firm partnering directly with one of the top VC backed startups in Austin. This client is a Series A marketplace company founded by former startup operators with ground level experience at one of the fastest growing startups of all time. About the Role: In this role you'll support the Operations team in nationwide expansion. Working in-person from the Austin office, you'll work with business customers to drive engagement and adoption of the platform. You'll also lead customer operations, identifying ways to improve processes from ideation to implementation. This is an opportunity to get in on the ground floor with with one of the fastest growing startups in the world. We are looking for high potential, low ego, problems solvers with an analytical toolkit and relentless determination. What You'll Do: Onboard new customers Assist with Customer Support Operations Grow existing customer relationships, and help turn these efforts into scalable processes Drive automation and efficiency; from small details to massive initiatives, you'll build the playbooks to help reach incredible scale. You'll learn to scale yourself as you're challenged in new ways every day. Qualifications 0-3 years of experience. 2025 graduates are encouraged to apply. Experience solving problems using data Excellent storyteller (written and verbal communication) Adaptable, coachable, and good at building relationships This role is not a fit for you if: You prefer receiving a set of tasks to complete vs. seeking out the most import problems to prioritize and solve. You're uncomfortable with ambiguity and rapid change You don't enjoy being on the phone You only want to work from home; this role is in-person in Austin, TX What's in it for you: Mentorship in a "no ego" startup - Direct line to the CEO and Co-founder Competitive salary + equity Unlimited growth potential - expand your ownership and role through success Frequent trips to Amsterdam to collaborate with tech team and founders
    $45k-86k yearly est. 5d ago
  • Operations Coordinator

    TCN Distributors

    Product operations associate job in Washington, DC

    TCN Distributors is a leading wholesale distributor of OTC products, personal care items, household goods, and general merchandise. We serve supermarkets and convenience stores across the DMV, Baltimore, Richmond, and Virginia Beach markets, ensuring timely delivery and exceptional customer service. Position Summary The Operations Coordinator supports daily operations, logistics, and compliance to keep our distribution network running smoothly. This role requires strong organizational skills, adaptability, and the ability to step in for delivery needs when required. Key Responsibilities Coordinate and monitor day-to-day operational activities, including inventory management and order fulfillment. Communicate with suppliers, customers, and internal teams to ensure timely deliveries. Maintain accurate records of shipments, inventory, and operational metrics. Assist in scheduling and routing deliveries. Drive company vans to make deliveries when required by business needs. Support compliance with wholesale distribution standards. Identify process improvements to enhance efficiency and reduce costs. Qualifications High school diploma or equivalent; Associate or Bachelor's degree preferred. 2+ years of experience in operations, logistics, or supply chain management. Strong organizational and communication skills. Proficiency in Microsoft Office and familiarity with inventory systems. Fluent in Spanish and English (required). Additional Requirements Valid driver's license with a clean driving record. Ability to lift up to 50 lbs and work in a fast-paced environment. Flexible schedule to accommodate occasional delivery needs. Preferred Skills Experience in wholesale distribution or FMCG (fast-moving consumer goods). Knowledge of ERP systems and routing software. Compensation & Benefits Competitive salary range: $52,000-$65,000, based on experience and qualifications. Health benefits, paid time off, and opportunities for growth.
    $52k-65k yearly 4d ago
  • Vendor Operations Associate - Valuations

    Servicelink 4.7company rating

    Remote product operations associate job

    Are you in search of an exciting opportunity to learn and grow in a dynamic new career? If so, ServiceLink, the best in the mortgage industry, invites you to apply for the opening of Vendor Operations Associate, a position which carries the responsibility of efficiently processing Valuation orders. If you are quality-driven and possess excellent communication skills, you may be the ideal candidate for Vendor Operations Associate. Your ability to maintain positive and professional business relationships with vendors and staff will be highly valued by ServiceLink, a company committed to providing on-going training and supporting every employee's motivation to reach career goals. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Maintain daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification, and appropriate resolution of vendor profile issues. · Manage vendor timelines, appointments and engagement agreements · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Provide suggestions as to assist the team with resolving every day operational challenges. WHO YOU ARE You possess … · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Computer literate with the ability to learn software applications · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards · The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients Responsibilities · Follow vendor management guidelines for maintaining daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification and appropriate resolution of vendor profile issues and handling of transactional issues. · Maintain compliance with Independence Guidelines. · Maintain a positive and professional business relationship with vendors and internal staff. · Manage vendor timelines, appointments, and engagement agreements. · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Follow through with established team goals. · Ensure appropriate escalation paths are followed and timely resolution is accomplished. · Communication workflow expectations with consumers and vendors. · Provide suggestions as to assist the team with resolving every day operational challenges. · Attend and participate in regular department meetings and provide feedback when necessary. · Responsible to meet department productivity and quality goals. · Communicate with all stakeholders on a regular basis. · Perform all other duties as assigned. Qualifications · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent. · Familiarity with basic Microsoft Office (Outlook, Excel, and Word). · High School diploma or equivalent. · Knowledge of office processes, procedures, and technology. · Computer literate with the ability to learn software applications. Duties require professional verbal and written communication skills and the ability to type 30 wpm. This is normally acquired through one to three years of office experience. · Role requires willingness to work a flexible schedule. We can recommend jobs specifically for you! Click here to get started.
    $52k-96k yearly est. Auto-Apply 10d ago
  • Product Operations Associate

    Marine Layer Inc. 3.5company rating

    Remote product operations associate job

    Job Description This is a 6 month contract position, for maternity coverage. Full-time, remote work is an option. Since our humble beginnings of selling absurdly soft t-shirts from a VW bus, we've been pretty busy- building a great brand, opening 39 (and counting!) stores, and, most importantly, continuing to make awesome, super soft clothing. Turns out, all of this requires a good amount of work on the backend, and our HQ team is expanding to keep up… that's where you come in. We're looking for a Product Operations Associate to join our small but mighty Planning Team- someone who can help us manage our product manufacturing process, encompassing purchase order placement and vendor management. We need someone with a mind for numbers and a passion for making them work towards building a better business. A successful candidate will thrive in a collaborative, cross-functional, and highly dynamic start-up environment, and is excited to take on new challenges as the business continues to grow, even while we are mostly working from home. We have ambitious plans for 2021 and beyond, and need someone who can jump in and start making an impact immediately. Job Responsibilities Purchase Order Management: Issue and maintain Purchase Orders across ML Mainline and ML Wholesale Update Purchase Orders based on production shifts or changes Manage On time PO Reporting Manage PO Flow Forecasting Coordinate with Logistics around shipment consolidation opportunities based on production flow/timing Production/Vendor Management: Work closely with vendors, product management and logistics team to ensure timely delivery Establish and maintain effective working relationships with vendors Proactively flag production issues that will affect ETAs so cross-functional teams can plan accordingly Track photo sample orders to ensure on-time delivery to marketing Communicate with vendor and execute on chase or reflow needs set by planning team QUALIFICATIONS: (it bodes well if you have the below) Detail Oriented. Many jobs say you need to be detail-oriented; for this one, we really mean it. We're looking for someone who loves to solve problems through detailed data analysis and making said analysis extremely accurate. Having a penchant for sorting out all the specifics is vital. A Strong Team Player. The successful candidate for this position brings a positive approach to new and challenging projects. You are organized, self-motivated and accountable with an enthusiasm for getting stuff done. You will also have to work very closely with a number of other teams, including our Merchants, Production team, and Retail Ops. Communication skills are critical. Driven to Build Something Great. Hmmm, how to say this politely, we ain't Levis or the Gap. We're on the precipice of something really special, but we're not there yet. The road ahead is going to be challenging and we're looking for someone who embraces that and is eager to play a key part in getting us to the next level. An Authentic Brand Advocate. You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. Fine Print: we ask that you have the following qualifications: Bachelor's Degree, or equivalent work experience 1 year previous experience in production Bonus points for experience with Netsuite/ERP systems, Lightspeed POS, or Shopify Excellent communication skills Strong organizational and time management skills Ability to multitask and work in a fast-paced environment Look for opportunities for improvement and take initiative Understand sense of urgency to meet deadlines and the needs of the business Coordinate with cross-functional partners and various teammates
    $116k-196k yearly est. 33d ago
  • Data & Product Operations Associate - Breakout Prop

    Kraken 3.3company rating

    Remote product operations associate job

    Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team Breakout is a crypto-native prop trading platform backed by Kraken. Founded in 2023 by industry veterans, we combine deep liquidity, cutting-edge technology, and world-class risk management to deliver an unparalleled trading experience. With a strong commitment to transparency and innovation, we empower traders to succeed in competitive markets while shaping the future of trading. Recently acquired by Kraken, Breakout now benefits from Kraken's global infrastructure and trusted brand, strengthening our ability to scale and innovate at speed. We're looking for a Data & Product Operations Associate to join our team remotely! The #1 goal of this role is to elevate decision-making by uncovering emerging trends and root causes, and by developing tools that turn data into insights and actions offering full visibility into business and product performance. In this role, you'll have the opportunity to turn insights into impact by connecting the dots across Product, Data, and Marketing. You'll help manage analytics tasks, write tickets, test new releases, and coordinate processes between Engineering, Marketing, and Product to ensure smooth launches and clear communication. Additionally, you'll have the chance to scale and optimize workflows, products, and processes, driving efficiency and elevating overall performance. We're seeking someone who isn't afraid to be bold, is coachable, and can build and scale initiatives from the ground up. If you thrive in ambiguity and can operate in a fast-paced, scrappy environment, this role is for you. The opportunity Act as a trusted business advisor who influences decision-making for the marketing and product teams and deeply understands the business, both inside and out. Support product and marketing initiatives by collecting, cleaning, and analyzing performance data. Assist with dashboards and reporting to identify trends, track KPIs, and measure campaign/product performance. Translate product requirements into clear development tickets and test cases for engineering. Work on automated workflows, procedures, and other initiatives to simplify and scale solutions while driving efficiency. Manage QA and test new features before release. Help maintain and improve workflows across Product, Marketing, and Data teams. Write internal documentation, summaries, and release notes to ensure alignment across teams. Assist with the planning and tracking of product roadmaps and launch timelines. Coordinate feedback loops between users, marketing, and engineering. Skills you should HODL You have 1-3 years of experience in product operations, marketing operations, or business/data analysis within the financial services industry - and if you've done it in crypto, even better. You have experience supporting marketing and product teams, with exposure to business KPIs such as NTUs, TVL, ARPU, and other performance marketing metrics Experience analyzing large datasets using Excel/Sheets and are comfortable with advanced formulas such as VLOOKUP (and beyond). You're comfortable with data tools (e.g.Looker, SQL basics, or similar analytics platforms) Capable of creating intuitive dashboards and visualizations to communicate complex insights clearly Strong communicator who can simplify complex data ideas for both technical and non-technical audiences You can manage competing priorities in a fast-moving environment and thrive on making things more efficient You believe in cypherpunk and libertarian crypto values and have experience trading across markets - from TradFi to crypto, and from long-term HODLing to active day trading. Based in the US and fluent in English. This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
    $80k-155k yearly est. Auto-Apply 17d ago
  • Member of Trading Operations

    Anchorage Digital

    Remote product operations associate job

    At Anchorage Digital, we are building the world's most advanced digital asset platform for institutions to participate in crypto. Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the only federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings. The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn. As a Member of Trading Operations, you are responsible for supporting our clients in their daily activities. You will play a crucial role in supporting the post-trade life-cycle of the activity of various digital assets, ensuring timely settlements, reconciliations, and implementing strong risk mitigation strategies. This position requires a deep understanding of cryptocurrencies, blockchain technology, financial operations, and risk management. The ideal candidate will possess strong technical skills, the ability to handle complex tasks, organizational knowledge, and effective communication and influence capabilities. You have a full understanding of the settlement operations, as well as the regulatory and operational considerations of each step. You support client interactions across multiple teams and work closely with trading to ensure processes and procedures are developed and continuously refined. We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Member of Trading Operations, Trading Ops role:Technical Skills: Leverage deep understanding of traditional financial services, products and strategies as required to provide thought leadership and strategic support to Anchorage Digital clients and the goals they have to implement their own strategies. Efficiently manage all Counterparty and Client settlement requests within agreed SLAs. Monitor progress towards meeting established KPIs for trade operations. Support day-to-day spot, lending, and derivatives operations, ensuring all relevant processing and maintenance functions are completed accurately, within prescribed time-frames, and in accordance with established procedures. Utilize blockchain explorers, trading platforms, and other relevant software and tools to reconcile and monitor the activity of different digital assets across both internal ledgers and external systems (banks, custodians, etc.). Perform cash positioning and inventory management for various product flows to ensure that we have the right assets at the right place at the right time to optimize the firm's treasury management, mitigate risks, and streamline client settlements. Work with engineering and product teams to streamline trading, settlement, and risk operations workflows Collaborate with the Accounting and Finance teams to ensure timely provision of accurate trade and settlement data and assist in the resolution of breaks. Develop and implement process improvement initiatives to ensure optimal operational efficiency Have an understanding of the crypto industry's landscape, tokens and protocols, and the different verticals in which they're deployed (staking, governance, etc.). Complexity and Impact of Work: Adapt and learn quickly as business strategies evolve and new products and tasks are introduced. Manage the complexities of reconciling and settling transactions involving a wide range of digital assets, including cryptocurrencies, tokenized assets, and fiat currencies. Handle time-sensitive tasks, prioritize competing demands, and meet deadlines to ensure efficient and timely settlements. Create internal presentations, reports, and/or lead projects to enhance internal processes or contribute to the development of new tasks. Be a prolific individual contributor, capable of delivering day-to-day results on core tasks autonomously. Manage and control the monitoring of all outstanding settlements. Effectively prioritize and triage competing tasks by ensuring accuracy with both Client and Counterparty monitoring tools. Effectively gauge risks to the organization and to clients, thoughtfully addressing complicated questions. Organizational Knowledge: Stay updated with the evolving cryptocurrency industry trends, regulatory guidelines, and best practices related to trading, settlements and custodial services. Possess a comprehensive understanding of different cryptocurrencies, their underlying technologies, and the operational processes involved in custodianship. Ensure that knowledge is shared among the team and do not position yourself or others as a single point of failure. Be familiar with the responsibilities and interests of interdepartmental teams, as well as foster collaborative relationships and partnerships to achieve common goals. Communication and Influence: Identify any shortcomings in current processes and suggest improvements. Actively contribute to discussions within the team to improve processes and productivity, and thoughtfully convey information and insights with impact when working with other teams to address projects & issues. Collaborate effectively with internal stakeholders, such as traders, operations teams, compliance officers, and executives, to resolve settlement-related issues. Cultivate strong client relationships by proactively addressing inquiries, providing expert guidance, and ensuring their needs are met with professionalism and clarity. You may be a fit for this role if you have: 3+ years experience supporting the settlement activities of institutional clients in both traditional asset classes and crypto assets. Have experience with and understanding of crypto-native institutions. Demonstrated problem-solving skills and agility, to identify emerging risks quickly, brainstorm solutions, and pivot when goals change. Although not a requirement, bonus points if: Experience in Python, SQL, low-code platforms is a plus. A passion for building early-stage startups. You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :) About Anchorage Digital: Who we are The Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in the evolving digital asset ecosystem. As a diverse team of more than 300 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. Anchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. “Anchorage Digital” refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation. Protecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here.
    $94k-156k yearly est. Auto-Apply 60d+ ago
  • Product Operations, AI Content

    Pomelo Care

    Remote product operations associate job

    About us Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers who are passionate about improving care for moms and babies. We are transforming outcomes for pregnant people and babies with evidence-based pregnancy and newborn care at scale. Our technology-driven care platform enables us to engage patients early, conduct individualized risk assessments for poor pregnancy outcomes, and deliver coordinated, personalized virtual care throughout pregnancy, NICU stays, and the first postpartum year. We measure ourselves by reductions in preterm births, NICU admissions, c-sections and maternal mortality; we improve outcomes and reduce healthcare spend. Role Description Your North Star: help design, structure, and maintain the clinical, operational, and product knowledge that powers both our clinicians and our AI tools. What you'll do Designing & Structuring Knowledge Organize clinical guidelines, operational workflows, and product documentation into structured, AI- and clinician-friendly formats. Create taxonomies, tagging systems, and metadata to make knowledge searchable and modular by both clinicians and AI agents. Making Knowledge AI-Ready Partner with product and engineering to prepare knowledge for use in LLM-powered tools (e.g., use of Vertex AI for data organization, RAG pipelines, embeddings, structured content). Re-architect existing content into smaller, structured, referenceable units. Maintaining & Governing Knowledge Ensure accuracy, version control, and consistent formatting across knowledge sources. Audit and update content regularly in partnership with clinical and operational stakeholders. Bridging Clinical and Technical Teams Translate clinical workflows and guidelines into structured knowledge for technical teams Provide feedback to engineers and data scientists on how knowledge is being consumed by AI tools. Coordinate closely with Clinical Education team who manages clinician-facing knowledge including onboarding to ensure alignment of knowledge Support clinicians who are using AI tools and accessing organizational knowledge by managing inbound requests/feedback from #help-product Who you are Demonstrated interest or experience in AI/LLMs (e.g., prompt engineering, RAG, embeddings, knowledge graphs, vector databases). Strong information organization skills: detail-oriented, logical thinker, able to design systems for categorizing and structuring knowledge. Technical literacy - comfortable working with structured content (Markdown, JSON, SQL basics, or similar). Curiosity about healthcare and clinical workflows (you do not need to be a clinician or but must be eager to learn). Strong communication skills, able to bridge technical and clinical conversations. Bonus points if you have any of the following Background in healthcare or clinical operations. Experience with knowledge management tools (Confluence, Notion, Guru, or similar). Exposure to AI tooling (LangChain, vector DBs, annotation tools). Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $110,000-$140,000. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash. Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending ******************. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at ********************** to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.
    $110k-140k yearly Auto-Apply 18d ago
  • Product Operations Associate - AI Avatars

    Genies, Inc.

    Remote product operations associate job

    Genies is an avatar technology company powering the next era of interactive digital identity through AI companions. With the Avatar Framework and intuitive creation tools, Genies enables developers, talent, and creators to generate and deploy game-ready AI companions. The company's technology stack supports full customization, AI-generated fashion and props, and seamless integration of user-generated content (UGC). Backed by investors including Bob Iger, Silver Lake, BOND, and NEA, Genies' mission is to become the visual and interactive layer for the LLM-powered internet. Genies is looking for a Product Operations Associate to join our growing Product team and help operationalize the future of Smart Avatars. This role is critical to the success of our AI Avatar initiatives: you'll work closely with Product Managers, Engineers, Designers, and external IP partners to train, test, and optimize AI Avatars, ensuring every experience is delightful, on-brand, and deeply engaging for users. You'll be responsible for avatar research, production coordination, user testing, customer interviews, and prompt iteration-all helping bridge the gap between our creative ambitions and technical execution. This is an in-person role based in Los Angeles or New York, with opportunities for growth into Product Management or other cross-functional roles within the company. What You'll Be Doing Support Avatar Production: Conduct research on talent and IP personas to inform Smart Avatar personality, visual identity, and conversational style. Build, Train, and Test Smart Avatars: Evaluate conversation quality, personality alignment, and fan experience. Write and iterate on prompts, memories, and behaviors. Operationalize Smart Avatar Creation: Roadmap and manage the development schedule of Smart Avatars as they are built and released in the Genies ecosystem. User Research & Interviews: Conduct structured interviews and usability studies with early users and fans. Analyze qualitative data to inform product decisions. QA & Feature Validation: Proactively identify bugs, issues, and mismatches in AI responses. Collaborate with engineers and PMs to suggest fixes and improvements. Document Workflows & Feedback Loops: Help streamline avatar development systems, tracking experiments, training data, version history, and user insights in clean documentation. Benchmarking & Competitive Analysis: Stay on top of emerging trends in AI companions, fandom culture, and character-driven chat experiences. Present findings to the team. Operationalize AI Companion Scaling: Work with cross-functional partners to identify bottlenecks and build scalable playbooks for training and launching AI characters. What You Should Have 1-2 years of experience in product operations, research, QA, or creator/production-oriented roles (internships count!) Strong attention to detail and organizational skills; you naturally spot issues and propose fixes before anyone else does A passion for AI, gaming, entertainment, or digital characters-you're excited about what's coming next Clear communication skills and the ability to give both structured feedback and narrative insights Strong curiosity about how things work and how they can be improved Comfortable with ambiguity and evolving workflows in a startup environment Experience using AI tools like ChatGPT, Midjourney, Perplexity, or Character.ai Bonus: familiarity with Unity, prompt engineering, or 3D production workflows How Genies will support you Genies is a well-funded, growing start-up that cares deeply about each of our employees' growth and success. Our roles and their responsibilities are created with a breadth of scope that introduces each employee to exciting new challenges and opportunities that a growing start-up encounters. The actual base pay is dependent upon a number of factors, including: professional background, training, transferable skills, work experience, education, location, business and product needs, and market demand. The base pay range is subject to change and may be modified in the future. Full-time employees may also be eligible for equity compensation, in addition to a robust health, wellness, and benefits package. Starting Salary Range: $70-120K Here's why you'll love working at Genies: You'll work with a team that you'll be able to learn from and grow with, including support for your own professional development You'll be at the helm of your own career, shaping it with your own innovative contributions to a nascent team and product with flexible hours and a work from home policy You'll enjoy the culture and perks of a startup, with the stability of being well funded Comprehensive health insurance for you and your family (Anthem + Kaiser Options Available), Dental and Vision Insurance Competitive salaries for all full time employees Unlimited paid time off, sick time, and paid company holidays, in addition to paid parental leave, bereavement leave, and jury duty leave for full-time employees Health & wellness support through programs such as monthly wellness reimbursement Working in a brand new, bright, open-environment and fun office space - there's even a slide! Genies is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone.
    $70k-120k yearly Auto-Apply 51d ago
  • Product Operations Associate - AI Avatars

    Jobgether

    Remote product operations associate job

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Operations Associate - AI Avatars in the United States. As a Product Operations Associate, you will play a central role in bringing AI-driven avatars to life, bridging creative vision with technical execution. You will collaborate with cross-functional teams including product managers, engineers, and designers, as well as external partners, to optimize avatar experiences. This position combines research, testing, operational coordination, and iterative feedback to ensure engaging, high-quality digital interactions. You'll contribute to the future of interactive AI companions while gaining exposure to product management and creative development in a fast-paced, innovative environment. This role is based in Los Angeles or New York and offers opportunities for growth within a dynamic, tech-forward team. Accountabilities In this role, you will: Support avatar production by researching talent and IP personas to inform personality, visual identity, and conversational style. Build, train, and test Smart Avatars, evaluating conversation quality, alignment, and user experience. Manage and operationalize avatar development schedules and release roadmaps. Conduct user research and interviews to gather qualitative insights and inform product decisions. Perform QA and feature validation, identifying issues and collaborating with engineers to implement fixes. Document workflows, feedback loops, and training data to streamline avatar creation processes. Conduct benchmarking and competitive analysis to stay informed on trends in AI companions and digital character experiences. Collaborate with cross-functional teams to scale AI companion creation through efficient processes and playbooks. Requirements Candidates should have: 1-2 years of experience in product operations, research, QA, or creator/production-oriented roles (internships count). Strong attention to detail and organizational skills with a proactive approach to spotting and fixing issues. Passion for AI, gaming, entertainment, or digital characters. Clear communication skills, able to provide structured feedback and narrative insights. Curiosity and problem-solving mindset, with comfort navigating ambiguity in evolving workflows. Experience using AI tools such as ChatGPT, Midjourney, Perplexity, or Character.ai. Bonus / Nice-to-Have: Familiarity with Unity, prompt engineering, or 3D production workflows. Benefits This position offers: Competitive starting salary: $70K-$120K. Equity opportunities in a growing, well-funded startup. Full health, dental, and vision coverage with options for family members. Unlimited paid time off, sick leave, parental leave, and company holidays. Wellness support including monthly reimbursements. Flexible work arrangements and the ability to work from home. Professional growth opportunities with a collaborative, mentorship-driven culture. Modern office environment with engaging perks and a fun, creative atmosphere. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1
    $70k-120k yearly Auto-Apply 48d ago
  • Member Service and Operations Associate (retail)

    Daughters of The American Revolution 3.6company rating

    Product operations associate job in Washington, DC

    We are seeking a dedicated and enthusiastic customer service professional to join our team! This role is pivotal in ensuring a seamless shopping experience for our customers and online shoppers. If you have a passion for customer service and thrive in a dynamic eCommerce environment, we want to hear from you! Our DAR Insignia Store sells jewelry quality pins and related items to members. The National Society formally adopted its distinctive Insignia badge and ribbon in 1891, and the original design has never changed. A member's first Insignia purchase is often the DAR Member's Starter Set, which includes a 6" ribbon, engraved Chapter Pin, engraved Patriot Ancestor Bar, and Insignia Badge. Over time, members can add additional pins to reflect service work accomplished, offices held, committees joined, and donations made. Each member's personal Insignia collection is unique and special to her. Primary Responsibilities: Guides and assists members in making purchases from all shopping channels (i.e. online, mail, phone) Respond to customer inquiries via phone and email regarding orders, products, and issues. Create, verify, and qualify new orders using our POS system. Travel to on-site pop-up stores to interact directly with our members. Resolve customer problems efficiently and with a professional manner. Provide assistance with inventory management which includes the processing of incoming inventory and maintaining up-to-date knowledge of Insignia materials and products. Assisting with engraving and order fulfillment when necessary. Qualifications and Needed Skills: Minimum of two years of relevant experience in retail or an eCommerce customer focused environment. Direct experience with POS systems and eCommerce platforms required. A good working knowledge of MS Office and spreadsheet software will be needed. Must possess a solid understanding of order processing and fulfillment which should include shipping and receiving. Strong self-direction and the ability to take ownership of tasks, adapting to changing priorities. Excellent oral and written communication skills and the ability to communicate effectively with a wide range of customers. Will be required to travel to attend and run pop-up shop events (30% - 40% during peak conference season). It will be necessary to lift up to 50 lbs., with or without accommodations, for short periods of time. A valid driver's license is desired. Perks and Pay: Hiring range is between $22.00 - $25.00 per hour, based upon skills and experience. We offer both paid vacation and paid sick leave, up to 12 days each for 1st year of employment and observe 14 holidays. Medical/RX, dental, and vision benefits. HSA with employer contribution if enrolled in the HDHP option. Employer-paid life insurance/AD&D and Long-term disability insurance. Flexible spending accounts (health and dependent care). 403(b) retirement plan with an employer match that is fully vested. Free tickets to Constitution Hall events which includes comedy shows and musical performances. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental, or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The DAR will not tolerate discrimination or harassment based on any of these characteristics.
    $22-25 hourly 13d ago
  • Customer Strategy & Operations Associate

    Lightyear 4.0company rating

    Remote product operations associate job

    The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom procurement, network inventory management, telecom bill payment, and much more, and is utilized by companies including Honeywell, Alo Yoga, Palo Alto Networks, and Louis Vuitton. Lightyear has raised nearly $50M from the first investors in Roblox, Discord, Coupang, Robinhood, and Flexport. The Position: As a Customer Strategy & Ops (CSO) Associate, you will sit at the intersection of our customers, product, and go-to-market teams. You'll guide customers through the full lifecycle with a focus on training, enablement, renewals, and identifying/driving expansion opportunities. You'll spend time ensuring that our customers achieve successful outcomes and work cross-functionally with our Sales, Operations, and Product teams. As the first CSO hire, you will help refine and execute the foundational playbooks, tooling, and processes that scale Lightyear's customer experience. This role is designed to grow into the right hand of the Head of Customer Success, with significant growth in responsibility and compensation over time. This position will be full-time and fully remote with competitive total cash compensation ranging from $115-135k based on experience and additional equity compensation. Key Responsibilities Build strong, lasting relationships with IT managers, procurement teams, and other customer stakeholders Deliver relevant training and enablement materials to customers to ensure they have confidence and success with the Lightyear platform Measure and communicate impact through the use of product analytics and financial metrics, including ROI analyses and customer case studies Prepare and deliver quarterly business reviews that connect customer goals with Lightyear's product impact Directly impact GDR and NDR by owning customer renewals, proactively identifying account risks, and leading opportunities for expansion in partnership with Sales Advocate for customers internally, influencing product and operations decisions Ideal Qualifications 2+ years experience post undergrad at a top-tier consulting, investment banking, startup, or comparable operationally intensive experience Proven ability to operate with high velocity, balancing hands-on execution with strategic thinking in a fast-paced environment Strong communication, presentation, and relationship-building skills High degree of comfort with Excel including the ability to spot trends, interpret reports, and refine/build dashboards Bonus if located in Austin (Hiring Manager is based in Austin)
    $115k-135k yearly Auto-Apply 57d ago
  • ML Ops Associate Director (Open to Remote)

    Penguin Random House 4.4company rating

    Remote product operations associate job

    Apply comprehensive knowledge of statistical modeling, programming tools, data warehousing technologies, and back-end relational databases in designing and programming statistical models of sales and purchasing behavior. Spearhead the development of cutting-edge automation tools designed to enhance operational efficiency. Ensure seamless business operations by providing ongoing support and maintenance for all machine learning models in production, minimizing disruptions and ensuring continuous, reliable output. Identify strategic areas in the organization where automation can be harnessed to streamline workflows and reduce manual intervention. Collaborate with department head and sales teams to refine and execute analytic objectives, approach. Support front-end applications that convert data into business information, and knowledge sharing across a range of delivery methods (reports, dashboards, ad hoc analyses, etc.). Train and supervise junior data scientists and interns on a per project basis. Requires Master's degree or foreign equivalent in computer science, engineering or related quantitative field. Must have 4 years of experience with: Containers, CI/CD tools and Git; designing and deploying end to end ML workflows; and programming in R or Python. Must have demonstrated experience creating measurable business impacts by using statistics and coding to create machine learning models; demonstrated understanding of underlying mathematical concepts behind machine learning models; and aptitude with shell scripting, debugging tools, containerized environments and any flavor of Linux. Must be fluent in SQL. **The salary for this position is $160,000.00.** **All positions are currently eligible for an annual profit award or bonus, subject to company results. ** **Applications for this role will be accepted through November 24, 2025 or until the role is filled. We encourage you to apply early, as we review applications on a rolling basis. Please include your resume and cover letter for consideration. Before applying for any role at Penguin Random House, we recommend you review our** applicant resources page (************************************************************ **and our** FAQs page. (*************************************************************************************** Penguin Random House job postings include a good faith compensation range for each open position. The salary range listed is specific to each particular open position and takes into account various factors including the specifics of the individual role, and candidate's relevant experience and qualifications. Full-time employees are eligible for our comprehensive benefits program. Our range of benefits include, but are not limited to, Medical/Prescription drug insurance, Dental, Vision, Health Care/Dependent Care Flexible Spending Account, Health Savings Account, Pre-Tax and Roth 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, Commuter Benefits, Student Loan Repayment Program, Educational Assistance & generous paid time off. Penguin Random House is the leading adult and children's publishing house in North America, the United Kingdom and many other regions around the world. In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution. Our vibrant and diverse international community of nearly 300 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children's Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others. More information can be found at *********************************** Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. **Company:** Penguin Random House LLC **| Job ID:** 284322 + Apply Now + Start applying with LinkedIn + **Please wait...**
    $160k yearly 4d ago
  • Payment Operations Associate

    Capital Rx 4.1company rating

    Remote product operations associate job

    About Us: JUDI Health is a health technology company offering a wide range of benefits administration solutions for employers and health plans. This includes Capital Rx, a public benefit corporation that provides full-service pharmacy benefit management (PBM) solutions to self-insured employers; JUDI Health™, which offers comprehensive health benefit management solutions for employers, TPAs, and health plans; and JUDI , the industry's leading proprietary Enterprise Health Platform. To learn more, visit **************** Position Summary: Location: Remote (For Non-Local) or Hybrid (Local to NYC area) Capital Rx is seeking a self-driven payment operations associate to support the configuration, and management of provider and member payments for JUDI Health, Capital Rx's enterprise health platform. In year one, this individual will be responsible for the processing and maintenance of medical payments and reports, through third party or internal payments platforms. This individual will also be responsible for assisting customer care for member and provider payment inquiry management, recoupment and adjustment flows, and adhering to prompt-pay timelines. In year two, this individual will be responsible for managing and servicing new and existing clients of JUDI's Medical Claims Adjudication platform. This individual will be expected to maintain an in-depth understanding of the evolving capabilities of JUDI and our medical network support and client base. Exceptional communication skills and attention to detail are critical for communicating with internal and external stakeholders to build holistic support for payments processing. Position Responsibilities: Ensure that payments are processed in accordance with standard prompt pay timelines and contractual obligations. Maintain payments and reporting workflows. Build and maintain trusting relationships with clients through superior customer service. Provide oversight of future network integrations and client implementation. Accountable for accurate and timely transition of new clients into the payments platform. Assist throughout the implementation process, including detailed and strategic guidance for payments infrastructure, processing, reporting, inquiry management, and complex claim situations/requests. Proactively identify execution risks and mitigation strategies. Provide ongoing stakeholder support to troubleshooting inquiries. Identify and drive efficiencies to automate payments flows and reduce risk. Certain times of year may require meeting participation, service support or other requirements outside of standard business hours, including weekends. Monitor and resolve payment exceptions, returned funds, or rejected transactions in a timely manner. Ensure HIPAA, ERISA, and other regulatory and client-specific requirements. Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance. Minimum Qualifications: 1+ years of work experience at a medical payments vendor, health plan, or TPA Well-versed in 837 and 835 EDI files Well-versed in payment regulations in the medical space including NACHA standards and CAQH CORE rules Well-versed in impact of claims processing and adjudication in regards to payments Track record of working in cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables Exceptional project / time management, prioritization, and organizational skills to ensure customer satisfaction Ability to shift between competing priorities and meet organizational goals Proficient in Microsoft office Suite and willing to adapt to software such as Jira, Miro, Confluence, Github, and AWS Redshift Excellent verbal, written, interpersonal and presentation skills Ability to work effectively with virtual teams Preferred Qualifications: Bachelors degree strongly preferred Medicare/Medicaid experience preferred Salary Range$55,000-$65,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. JUDIHealth values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************
    $55k-65k yearly Auto-Apply 11d ago
  • Loan Operations Associate I

    Zillion Technologies 3.9company rating

    Product operations associate job in Columbia, MD

    Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge. Job Description Job Title: Loan Operations Associate I Location: Hybrid at Columbia MD, 21043 or Glen Allen VA, 23060 Position Description This assignment requires a basic understanding of loan products and foundational loan industry experience. The Loan Operations Associate I supports our customers' loan servicing needs and contributes to the development and improvement of all processes, as well as to the objectives of the team and business. The incumbent directly faces internal and external customers and prioritizes delivery of an excellent experience, using strong communication and diplomacy skills, while simultaneously managing a variety of standard loan servicing activities. Position Accountabilities Ability to work effectively with minimal supervision and be a team player Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy and service level agreements Supports other teammates within the team Understanding assigned process and procedures as it relates to the job task Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank's BSA/AML Policy and Procedures Ensure excellent service is provided to our internal partners and customers Identifies and resolves issues within assigned function Performs all other job duties as assigned Provide high degree of professionalism and confidentiality in handling and having access to sensitive information Takes accountability for entire process from receipt of work to resolution and closure; provide recommendations on areas of opportunities Ensures daily production goals are met and maintains quality Participate on assigned projects Comply with dual control standards as required Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing procedures and systems Provide quality customer service by answering incoming calls regarding a wide range of questions and inquiries Perform basic account maintenance Perform basic customer transactions Balance OTE transactions Ensure CIP/CDD information is updated in the Core when new information is delivered Process loan payoffs Manages all incoming and outgoing mail Provide pay off letters, loan verifications, and letters of guaranty Process loan file intake activities and prepare for offsite storage Process basic collateral perfection documentation Qualifications Education & Experience: High School diploma or equivalent required Minimum 1 year of operations or related experience Banking/accounting/finance experience preferred Knowledge & Skills: Experience with MS Office Suite High level of accuracy and great attention to detail Excellent customer service skills Excellent oral and written communication skills Detail oriented and quality focused Flexible, able to adapt to change Ability to prioritize tasks and meet deadlines Additional Information Thanks & Regards, Praveen Kumar, Sr. Recruiter Zillion Technologies Inc E-mail: ************************************** Phone: ************
    $75k-113k yearly est. Easy Apply 60d+ ago
  • Supplier Recovery Operations Specialist

    GE Aerospace 4.8company rating

    Remote product operations associate job

    Coordinate and expedite the flow of materials from suppliers and also within departments according to production schedules. Plan and schedule material/production needs. Impacts departmental operations and responsible for planning/execution. **Job Description** **Roles and Responsibilities** + Provide project leadership for specific Supplier Recovery programs either globally or regionally. Supports the execution of the program. + Coordination for supplier Shingijutsu and kaizen events + Supporting projects for Source Performance hoshin kanri workstream + Supplier Recovery Team workbook standards development and improvements + Utilizes in-depth knowledge of a discipline and analytical thinking to execute policy/strategy. + May lead small projects with low risks and resource requirements. + Explains information, developing skills to bring team members to consensus around topics within field. + Conveys performance expectations and may handle sensitive issues. **Required Qualifications** + Bachelor's degree from an accredited university or college and 3 years' experience in Supply Chain, Manufacturing and/or Lean, or a high school diploma / GED with at least 4 years of experience in Supply Chain, Manufacturing and/or Lean. **Desired Characteristics** + Strong oral and written communication skills. + Demonstrated ability to analyze and resolve problems. + Ability to document, plan, market, and execute programs. + Established project management skills. _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $72k-96k yearly est. 50d ago
  • Google Ads Manager/Analyst - US Remote

    Intentional Marketing

    Remote product operations associate job

    We're a boutique agency built by multifamily insiders, and we know how to make marketing move the needle on leasing. Our clients rely on us to deliver qualified leads, strong digital performance, and clear reporting. If you're sharp with strategy, obsessed with results, and familiar with the leasing world, you might be a great fit. What You'll Do You'll oversee paid ad campaigns for a variety of multifamily properties on the Google platform. From setup through performance tracking, you'll manage the full campaign lifecycle. You'll be the go-to person for turning property insights into ad strategies that generate leases. This role needs someone who understands both digital ads and how leasing works on the ground. Your Day Might Include: Launching and managing ad campaigns across paid search and PMAX Monitoring budgets, adjusting bids, and analyzing results Connecting leasing trends to marketing performance Working closely with our account team to align ad efforts with occupancy goals Recommending creative testing or targeting adjustments Reporting on lead quality, traffic volume, and ROI Staying ahead of changes in platforms or best practices What You Need to Bring Experience managing paid media campaigns, ideally across many accounts Direct experience with multifamily marketing or a strong grasp of leasing operations a HUGE plus Expertise in Google Ads and related platforms Ability to manage time across multiple priorities and campaigns Clear communication skills and a comfort with performance metrics Strong attention to detail and a passion for improvement Why You'll Love It Here Remote flexibility and a collaborative, respectful team culture A chance to work with smart, motivated people who love what they do Room to grow within a rapidly expanding agency A voice in shaping our tools, systems, and strategies
    $91k-130k yearly est. Auto-Apply 60d+ ago
  • Product Analyst & Insights Manager

    Radicle Health

    Remote product operations associate job

    Job Description Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. We believe technology plays a crucial role in the success of the human services sector, but no single system can meet the diverse needs of every agency. That's why we've built Radicle Health as a home for mission-driven products that support organizations in delivering essential services. Under one roof, our teams learn from each other, test ideas faster, and think holistically about the individuals and communities we serve. About the Job: Radicle Health is looking for a Product Analyst & Insights Manager. In this role, you will empower our product teams to operate efficiently make informed decisions and scale product success across the organization. You will have a passion for data storytelling and will enable product teams to focus on strategy deliver impactful solutions and achieve shared goals across teams. Who you are: 5+ years of product analytics experience or demonstration of strong domain expertise in data platforms or similar roles in SaaS or tech environments. Proven experience building and scaling reporting and analytics products, from data models and pipelines to predictive insights. Experience consolidating reporting systems and defining standardized data models for enterprise contexts. Technical fluency and ability to partner effectively with engineering, architecture, and data teams. Strong communication skills with the ability to clearly articulate complex technical concepts to business stakeholders. Passion for empowering both customers and internal teams with timely, actionable, and easy-to-consume insights. Comfortable operating in a fast-paced environment balancing transformation with legacy system constraints. Nice-to-have: Hands-on experience with modern data stacks (e.g. Snowflake) and BI tools such as ThoughtSpot or similar. What you'll be responsible for: Research & Analytics Own the quantitative data strategy for our product portfolio, ensuring accuracy and consistency across platforms (e.g., Pendo, Dovetail). Stay current on, and enforce tagging standards for all product features across multiple applications. Develop dashboards and reports that highlight feature usage, adoption trends, and customer behavior. Monitor adoption trends and provide actionable recommendations based on reliable data. Stay relentlessly curious about customer workflows and domain knowledge to inform adoption strategies Data Storytelling Create compelling content (internal briefs, dashboards, video recordings, adoption playbooks etc.) that tells the story behind the numbers, tailored for non-technical audiences. Develop standardized reporting frameworks and insight templates for Product Managers and leadership. Define measurable goals for insight sharing, such as: Adoption Impact Reports delivered quarterly. Feature Usage Deep Dives for major launches. Executive Dashboards updated monthly. Product Adoption Strategy Identify opportunities to optimize training, enablement, and improve product adoption. Proactively partner with Customer Support and Implementation teams to propose/draft support documentation and content. Monitor adoption metrics and iterate on strategies to improve customer experience and retention Leadership & Collaboration Champion a data-informed, customer-centric mindset within cross-functional teams by making insights accessible and actionable. Inform roadmap decisions that improve our business outcomes by partnering with product and CX teams. Participate in efforts to reconcile usage data with customer feedback and qualitative inputs. What we offer: Unlimited PTO policy Competitive medical, dental, and vision healthcare coverage 401k matching Paid holidays Volunteer time off Paid parental leave Remote work stipend Compensation: $110,000 - $120,000 Location: Remote Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. More information about the salary range specific to your working location and other factors will be shared during the hiring process. Radicle Health is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Radicle Health does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Radicle Health is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Radicle Health does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy.
    $110k-120k yearly 8d ago
  • Webinar Operations Associate

    Surgent McCoy Cpe LLC 3.1company rating

    Remote product operations associate job

    KnowFully Learning Group is growing and is currently in search of a Webinar Operations Associate! KnowFully Learning Group provides comprehensive and engaging continuing education for professionals at all experience levels and support those preparing for certification exams. We service two main industries - Finance/Accounting and Healthcare. Our employees are innovative and passionate about learning. We embrace each other's differences. Through our learning initiatives and teambuilding, we have created a great place to work. If you love what you do and want to work in an environment where hard work is valued, please apply! This position is a technically savvy and customer-centric individual who is responsible for administering live webinars for the learners and providing customer support via phone and live chat. Proficiency in audio/video technology, combined with their strong organizational and communication skills, will play a vital role in delivering top-notch services to customers. Demonstrating a successful track record in administering daily live webinar broadcasts while upholding excellent service standards and ensuring high customer satisfaction. Location: Remote Supervisory Responsibilities: None Duties/Responsibilities: Capture, record, and deliver high quality webinar broadcasts. Troubleshoot technical issues that customers might have when viewing our webinars. Pre-production equipment tests to prevent any issues during live broadcasts and recordings. Handle complaints, provide appropriate solutions, and alternatives within the time limits and follow up to ensure resolution. Assist customers with other support related needs. Follow communication procedures, guidelines, and policies. Available for evening/weekend work when necessary. Other duties and responsibilities as assigned. Required Skills/Abilities: Ability to collaborate and respond quickly. Excellent organizational skills and attention to detail, accuracy, and quality. Excellent communication skills, both written and oral. Excellent time management skills with a proven ability to meet deadlines. Strong Computer / Data Entry Skills - Microsoft Office Proficiency. Problem solving and troubleshooting skills. Continual focus on improvement, innovation, and creative development. Ability to work well independently and as a team. Ability to adapt to the changing needs of the company and department. Ability to portray a cooperative, professional, and positive attitude towards customers, managers, and other co-workers. Ability to function well in a high-paced and at times stressful environment. Ability to multi-task in a flexible environment with minimum supervision Proficient with Microsoft Office Suite or related software. Salary: The starting salary for the Webinar Operations Associate position is competitive and will be commensurate with the candidate's qualifications and experience. The starting hourly pay is $20/hour with the potential for an annual discretionary bonus based on company and individual performance. The final offer will be determined based on factors such as the candidate's skills, education, relevant work experience, and location. The company also offers a comprehensive benefits package, including health insurance, retirement plan, paid time off, and other perks like remote work. The total compensation package will be discussed in the interview process and based on fit for the role and the organization. The company is committed to providing a fair and competitive compensation structure that reflects the value and contributions of its employees. We believe in fostering a work environment that recognizes and rewards excellence, and we are dedicated to attracting and retaining top talent in the industry. Education and Experience: BA/BS College degree; Degrees specifically in TV/Film/Video production, Communications, Computer Science, Audio/Visual, or equivalent work experience preferred. Live Production Experience; Experience in a live production environment, filming, and/or outputting live streaming video. Remote Production Experience; Experience in a remote production environment, filming, and/or outputting live streaming video. Strong Computer Skills: Experience in video/audio editing through the Adobe Suite is a major plus. HTML5 video playback knowledge a plus. Familiarity with CRM systems and practices; Microsoft Dynamics experience preferred. Experience with Webinar/video conferencing technology and using webcams. Knowledgeable in both Microsoft and Apple products. Experience in Customer Service, Technical Support, or related areas with direct customer communication: Phone/Live Chat support experience preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Equal Opportunity Statement: KnowFully Learning Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $20 hourly Auto-Apply 60d+ ago
  • Ice House Operations Associate

    The St. James 4.2company rating

    Product operations associate job in Springfield, VA

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. ICE HOUSE OPERATIONS ASSOCIATE Location: Springfield, VA About us: The St. James is a premier sports, wellness, and entertainment brand, empowering people of all ages to reach their peak potential. Our 450,000-square-foot flagship complex in Springfield, VA, offers a unique combination of world-class sports venues, elite training spaces, recovery amenities, and athletic and wellness programs. We also operate Performance Club locations in Springfield, VA, and Bethesda, MD, providing signature group classes, customized performance training, recovery, and high-performance programming in convenient club settings. From comprehensive training to family-friendly fun, lifestyle events, and sporting experiences, The St. James is your destination to discover your best self. Our People & Culture: At The St. James, we are in the business of human development. Our success in delivering exceptional guest experiences-experiences that engage, inspire, and delight-depends on our ability to recruit, retain, and cultivate team members who embody the true spirit of hospitality. We seek individuals who are committed to personal and organizational excellence, who are proactive and action-oriented, and who thrive in a collaborative team environment. If you have a passion for service and a dedication to continuous growth, we want you to be part of our team. Primary Responsibilities: As part of the Ice House Operations Team, your primary job is to provide the best ice experience possible for our customers. Our ice sheets are expected to be the smoothest, most well maintained, and to provide the best on-ice experience for anyone that comes through our doors. The Ice House Operations Team is responsible for providing this experience through diligent maintenance and housekeeping along with prompt and accurate ice cuts throughout the day. You are also responsible for monitoring all compressor room equipment and maintaining all other ice maintenance equipment. Job Details (general overview): Resurface both ice sheets with Zamboni Ice Resurfacer at scheduled times and complete cuts in the ten-minute time period. Complete routine maintenance on both ice surfaces and all ice maintenance equipment Operate Zamboni Ice Edger; followed by light grooming on ice sheet Change propane tanks on Zamboni as needed Clean and maintain the Zamboni in immaculate condition; following all scheduled preventative maintenance tasks Perform weekly blade change service on Zamboni Fill out compressor system log sheet at scheduled intervals. Clean Dasher Board glass; remove puck marks Perform light janitorial duties through all locker rooms & Ice House spaces Must be willing to work in a cool temperature environment Assist with miscellaneous Facility services as needed Qualifications Must be at least 18 years old. Must possess current and valid Driver's License Must be available and flexible to work various hours during the week and weekend. Previous Ice Resurfacer and/or ice rink experience is preferred Must be able to lift-up to 75 pounds Get to know us better: ****************** https://******************/stj-sports ******************/careers Instagram: @thestjames, @thestj_sports, @thestjamesperfomanceclub @courtedspa ADDITIONAL INFORMATION The St. James is an equal opportunity employer committed to diversity and inclusion. We welcome qualified applicants from a variety of backgrounds inclusive of their race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran.
    $25k-40k yearly est. 37d ago
  • Cybersecurity Vulnerability Analyst (Incident Manager III)

    Solutions³

    Product operations associate job in Arlington, VA

    Solutions³ LLC is supporting our prime contractor and their U.S. Government customer to provide cybersecurity vulnerability analysis support to reduce the prevalence and impact of vulnerabilities and exploitable conditions across Federal Civilian Executive Branch (FCEB) entities and Critical Infrastructure Key Resources (CIKR). Solutions³ LLC is seeking a Cybersecurity Vulnerability Analyst to support this critical mission by utilizing cybersecurity best practices, risk management techniques, critical thinking, and strong analytical skills to analyze information from multiple sources, synthesize that information, and provide expert analysis to senior customer stakeholders. Eligibility: Must be a US Citizen Must have an active TS/SCI clearance Must be able to obtain DHS Suitability prior to starting employment 5+ years of directly relevant experience Responsibilities Include: Utilize creativity and divergent thinking to assess and explain the impact of cybersecurity vulnerabilities on FCEB and CIKR security postures Conduct prevalence and sector analysis of vulnerabilities with Attack Surface Management tools Review vulnerability reporting to identify potential risks and impacts CIKR and FCEB entities Maintain awareness of technical capabilities of Vulnerability Management (VM) Subdivision operational components Evaluate technical requirements of VM operational components and recommend paths forward Understand and articulate the impact of vulnerabilities to organizations Coordinate with VM analysts and leadership to synchronize VM operational activities Coordinate with broader Cybersecurity Division (CSD) analysts and leadership to understand CSD operational priorities and activities Willingness, ability, and flexibility to assist the government to standup this new mission operations area within VM Demonstrated ability to contribute to developing Standard Operating Procedures and Work Instructions as required Demonstrated ability to contribute to weekly operation summaries, intelligence analysis summaries, and other cyber intelligence reports Required Skills: Experience as a hands-on cybersecurity analyst (i.e. SOC Analyst or Penetration Tester) is required Experience with the analysis and characterization of cyber attacks Skilled in identifying different classes of attacks and attack stages Knowledge of system and application security threats and vulnerabilities Knowledge of basic networking protocols, including TCP/IP, UDP, HTTP/HTTPS, SSH, and DNS, and open security standards and projects, including OWASP Knowledge of CVSS and KEV scoring methodology Knowledge of general attack stages (e.g., foot printing and scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks, etc.) Knowledge of VM scanning, Web Application scanning, and red team processes Experience recognizing and categorizing types of vulnerabilities and associated attacks Knowledge of Computer Network Defense policies, procedures, and regulations Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non nation-state sponsored], and third generation [nation-state sponsored]) Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return-oriented attacks, and malicious code) Experience in developing and delivering technical briefings Must be able to work collaboratively across physical and virtual locations Desired Skills: Understanding of OT/ICS/SCADA technologies and associated vulnerabilities Experience with conducting all-source research Understanding of MITRE Adversary Tactics, Techniques and Common Knowledge (ATT&CK) Experience with: SharePoint ServiceNow Palo Alto Networks Cortex Xpanse Desired Certifications: CompTIA Security+, CEH, CISSP, CISM, CISA, CCSP, CIPP, CPT, CCSS Required Education: BS Computer Science, Computer Engineering, Computer Information Systems, Cybersecurity or related degree. HS Diploma with 7+ years of cyber incident management or cybersecurity experience
    $67k-97k yearly est. Auto-Apply 60d+ ago

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