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Product Operations Associate remote jobs

- 377 jobs
  • Business Operations Specialist Experience with compensation tools (Everstage Compensation) Denver CO OR Remote

    Red Oak Technologies 4.0company rating

    Remote job

    Business Operations Specialist Experience with compensation tools (Everstage Compensation) Denver, CO Experience with compensation tools (Everstage Compensation - very good to have) This project is envisioned as a short-term managed services engagement (3-6 months), with scalability between 2 FTEs at minimum and 4 FTEs at maximum. Resources may work remotely, with flexibility for on-site support as needed. We are looking for a Business Operations Specialist to codify and document best practices across sales and operations teams. This role focuses on capturing institutional knowledge around governance processes such as forecasting, CRM task tracking, quota timelines, and usage of supporting tools. The ideal candidate will combine organizational and project management skills with a strong understanding of sales processes. Responsibilities: Collaborate with sales and operational leadership to gather process documentation from subject-matter experts. Consolidate and structure best practices into accessible reference materials for team onboarding and continuity. Document workflows for Salesforce task logging, account transitions, and quota management timelines. Review and ensure process alignment with 3rd party software tools used across the sales lifecycle. Maintain organized, searchable repositories (Google Sheets/MS Excel) of governance and procedural content. Qualifications: 2-4 years of advanced Google Sheets or Microsoft Excel usage for documentation and data organization. 2-4 years project management experience, preferably in a sales operation's context. 2-4 years of direct collaboration with sales teams on process improvement or enablement. 2-4 years of Salesforce usage, including reporting, task management, and process tracking. Strong communication skills and ability to translate tribal knowledge into structured operational guidelines.
    $34k-48k yearly est. 2d ago
  • Vendor Operations Associate - Valuations

    Servicelink 4.7company rating

    Remote job

    Are you in search of an exciting opportunity to learn and grow in a dynamic new career? If so, ServiceLink, the best in the mortgage industry, invites you to apply for the opening of Vendor Operations Associate, a position which carries the responsibility of efficiently processing Valuation orders. If you are quality-driven and possess excellent communication skills, you may be the ideal candidate for Vendor Operations Associate. Your ability to maintain positive and professional business relationships with vendors and staff will be highly valued by ServiceLink, a company committed to providing on-going training and supporting every employee's motivation to reach career goals. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Maintain daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification, and appropriate resolution of vendor profile issues. · Manage vendor timelines, appointments and engagement agreements · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Provide suggestions as to assist the team with resolving every day operational challenges. WHO YOU ARE You possess … · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Computer literate with the ability to learn software applications · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards · The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients Responsibilities · Follow vendor management guidelines for maintaining daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification and appropriate resolution of vendor profile issues and handling of transactional issues. · Maintain compliance with Independence Guidelines. · Maintain a positive and professional business relationship with vendors and internal staff. · Manage vendor timelines, appointments, and engagement agreements. · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Follow through with established team goals. · Ensure appropriate escalation paths are followed and timely resolution is accomplished. · Communication workflow expectations with consumers and vendors. · Provide suggestions as to assist the team with resolving every day operational challenges. · Attend and participate in regular department meetings and provide feedback when necessary. · Responsible to meet department productivity and quality goals. · Communicate with all stakeholders on a regular basis. · Perform all other duties as assigned. Qualifications · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent. · Familiarity with basic Microsoft Office (Outlook, Excel, and Word). · High School diploma or equivalent. · Knowledge of office processes, procedures, and technology. · Computer literate with the ability to learn software applications. Duties require professional verbal and written communication skills and the ability to type 30 wpm. This is normally acquired through one to three years of office experience. · Role requires willingness to work a flexible schedule. We can recommend jobs specifically for you! Click here to get started.
    $52k-96k yearly est. Auto-Apply 14d ago
  • Member of Client Operations, Fiat (Wire/ACH Operations)

    Anchorage Digital

    Remote job

    At Anchorage Digital, we are building the world's most advanced digital asset platform for institutions to participate in crypto. Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the only federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings. The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn. As a Member of Client Operations, Fiat (Wire/ACH Operations) you are responsible for supporting the day-to-day processing and reconciliation of client cash movements. In this role, you ensure an excellent operational experience by reviewing client transactions in a timely and accurate manner. You will become intimately familiar with the operations of our clients and their use of our platform. You will have a full understanding of our fiat operations, as well as the regulatory and operational considerations of each step. You will work closely with your Client Operations teammates to ensure processes and procedures are developed and continuously refined. We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Member of Client Operations role:In this role you will: Service institutional clients by managing operational tasks, developing and executing operational processes in support of our clients needs, and performing transaction reviews and approvals. Execute and monitor the daily processing of client cash deposits, withdrawals, and transfers, primarily via wire and ACH. Perform timely and accurate reconciliation of cash accounts. Investigate and resolve operational inquiries and issues related to cash transactions. Ensure all processes adhere to established procedures and internal controls. Maintain a strong understanding of relevant regulations, including Reg E and Dodd-Frank rules. Collaborate with cross-functional teams, including Client Experience, Sales, Compliance, and Product, to develop operational solutions to complex client requests. Technical Skills: Experience supporting operational needs of institutional clients in a financial services setting, with a familiarity with US Anti-Money Laundering (“AML”) requirements Maintain an understanding of traditional financial services, products and strategies as required to provide support to Anchorage clients and the goals they have to implement their own strategies. Capable of navigating and learning various systems and tools such as Salesforce, JIRA, Looker. Ability to execute the end-to-end processing of fiat operations for institutional clients. This includes receiving, verifying, and reviewing Wire/ACH operations accurately and in a timely manner. Complexity and Impact of Work: Demonstrate a keen ability to adapt and learn quickly as business strategies evolve and new products and tasks are introduced. Collaborate with others to create internal presentations, reporting, and/or participate in projects to enhance internal processes, or contribute to the development of new tasks. Contribute to delivery of day-to-day results on core tasks with some direction. Identify and escalate risks to the organization and to clients to management. Organizational Knowledge: Ability to learn the strategy of Anchorage to support its successful implementation through operational excellence. Communication and Influence: With guidance, ability to engage with other team members, communicate the status of work and share information that impacts other colleagues, manager, and team managers or leads. Contribute to discussions within the team to improve processes and productivity, and thoughtfully conveys information and insights with impact when working with other teams to address project & issues. Communicate with internal counterparties in a clear, articulate, and solution-oriented manner. You may be a fit for this role if you have: You have 2-4 years of experience in banking operations, with a focus on wire processing (Domestic/International). Knowledge of payment systems Demonstrated knowledge and experience with Automated Clearing House (ACH) transactions. Understanding of financial regulations, specifically Reg E and Dodd-Frank rules. Strong attention to detail and a commitment to accuracy. The ability to meet established deadlines and work effectively both independently and as part of a team. A proactive and enthusiastic attitude with a desire to learn about the digital asset industry. You have experience supporting institutional client operations in financial services, or another heavily regulated industry. You have a keen ability to adapt and learn quickly as business strategies evolve and new products are introduced. Although not a requirement, bonus points if: Working knowledge of SWIFT NACHA certifications Wire Callbacks You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :) About Anchorage Digital: Who we are The Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in the evolving digital asset ecosystem. As a diverse team of more than 300 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. Anchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. “Anchorage Digital” refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation. Protecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here.
    $94k-156k yearly est. Auto-Apply 60d+ ago
  • Product Operations Associate

    Marine Layer Inc. 3.5company rating

    Remote job

    Job Description This is a 6 month contract position, for maternity coverage. Full-time, remote work is an option. Since our humble beginnings of selling absurdly soft t-shirts from a VW bus, we've been pretty busy- building a great brand, opening 39 (and counting!) stores, and, most importantly, continuing to make awesome, super soft clothing. Turns out, all of this requires a good amount of work on the backend, and our HQ team is expanding to keep up… that's where you come in. We're looking for a Product Operations Associate to join our small but mighty Planning Team- someone who can help us manage our product manufacturing process, encompassing purchase order placement and vendor management. We need someone with a mind for numbers and a passion for making them work towards building a better business. A successful candidate will thrive in a collaborative, cross-functional, and highly dynamic start-up environment, and is excited to take on new challenges as the business continues to grow, even while we are mostly working from home. We have ambitious plans for 2021 and beyond, and need someone who can jump in and start making an impact immediately. Job Responsibilities Purchase Order Management: Issue and maintain Purchase Orders across ML Mainline and ML Wholesale Update Purchase Orders based on production shifts or changes Manage On time PO Reporting Manage PO Flow Forecasting Coordinate with Logistics around shipment consolidation opportunities based on production flow/timing Production/Vendor Management: Work closely with vendors, product management and logistics team to ensure timely delivery Establish and maintain effective working relationships with vendors Proactively flag production issues that will affect ETAs so cross-functional teams can plan accordingly Track photo sample orders to ensure on-time delivery to marketing Communicate with vendor and execute on chase or reflow needs set by planning team QUALIFICATIONS: (it bodes well if you have the below) Detail Oriented. Many jobs say you need to be detail-oriented; for this one, we really mean it. We're looking for someone who loves to solve problems through detailed data analysis and making said analysis extremely accurate. Having a penchant for sorting out all the specifics is vital. A Strong Team Player. The successful candidate for this position brings a positive approach to new and challenging projects. You are organized, self-motivated and accountable with an enthusiasm for getting stuff done. You will also have to work very closely with a number of other teams, including our Merchants, Production team, and Retail Ops. Communication skills are critical. Driven to Build Something Great. Hmmm, how to say this politely, we ain't Levis or the Gap. We're on the precipice of something really special, but we're not there yet. The road ahead is going to be challenging and we're looking for someone who embraces that and is eager to play a key part in getting us to the next level. An Authentic Brand Advocate. You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. Fine Print: we ask that you have the following qualifications: Bachelor's Degree, or equivalent work experience 1 year previous experience in production Bonus points for experience with Netsuite/ERP systems, Lightspeed POS, or Shopify Excellent communication skills Strong organizational and time management skills Ability to multitask and work in a fast-paced environment Look for opportunities for improvement and take initiative Understand sense of urgency to meet deadlines and the needs of the business Coordinate with cross-functional partners and various teammates
    $116k-196k yearly est. 10d ago
  • Product Operations, AI Content

    Pomelo Care

    Remote job

    About us Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers who are passionate about improving care for moms and babies. We are transforming outcomes for pregnant people and babies with evidence-based pregnancy and newborn care at scale. Our technology-driven care platform enables us to engage patients early, conduct individualized risk assessments for poor pregnancy outcomes, and deliver coordinated, personalized virtual care throughout pregnancy, NICU stays, and the first postpartum year. We measure ourselves by reductions in preterm births, NICU admissions, c-sections and maternal mortality; we improve outcomes and reduce healthcare spend. Role Description Your North Star: help design, structure, and maintain the clinical, operational, and product knowledge that powers both our clinicians and our AI tools. What you'll do Designing & Structuring Knowledge Organize clinical guidelines, operational workflows, and product documentation into structured, AI- and clinician-friendly formats. Create taxonomies, tagging systems, and metadata to make knowledge searchable and modular by both clinicians and AI agents. Making Knowledge AI-Ready Partner with product and engineering to prepare knowledge for use in LLM-powered tools (e.g., use of Vertex AI for data organization, RAG pipelines, embeddings, structured content). Re-architect existing content into smaller, structured, referenceable units. Maintaining & Governing Knowledge Ensure accuracy, version control, and consistent formatting across knowledge sources. Audit and update content regularly in partnership with clinical and operational stakeholders. Bridging Clinical and Technical Teams Translate clinical workflows and guidelines into structured knowledge for technical teams Provide feedback to engineers and data scientists on how knowledge is being consumed by AI tools. Coordinate closely with Clinical Education team who manages clinician-facing knowledge including onboarding to ensure alignment of knowledge Support clinicians who are using AI tools and accessing organizational knowledge by managing inbound requests/feedback from #help-product Who you are Demonstrated interest or experience in AI/LLMs (e.g., prompt engineering, RAG, embeddings, knowledge graphs, vector databases). Strong information organization skills: detail-oriented, logical thinker, able to design systems for categorizing and structuring knowledge. Technical literacy - comfortable working with structured content (Markdown, JSON, SQL basics, or similar). Curiosity about healthcare and clinical workflows (you do not need to be a clinician or but must be eager to learn). Strong communication skills, able to bridge technical and clinical conversations. Bonus points if you have any of the following Background in healthcare or clinical operations. Experience with knowledge management tools (Confluence, Notion, Guru, or similar). Exposure to AI tooling (LangChain, vector DBs, annotation tools). Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $110,000-$140,000. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash. Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending ******************. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at ********************** to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.
    $110k-140k yearly Auto-Apply 26d ago
  • Product Operations Associate - AI Avatars

    Genies

    Remote job

    Genies is an avatar technology company powering the next era of interactive digital identity through AI companions. With the Avatar Framework and intuitive creation tools, Genies enables developers, talent, and creators to generate and deploy game-ready AI companions. The company's technology stack supports full customization, AI-generated fashion and props, and seamless integration of user-generated content (UGC). Backed by investors including Bob Iger, Silver Lake, BOND, and NEA, Genies' mission is to become the visual and interactive layer for the LLM-powered internet. Genies is looking for a Product Operations Associate to join our growing Product team and help operationalize the future of Smart Avatars. This role is critical to the success of our AI Avatar initiatives: you'll work closely with Product Managers, Engineers, Designers, and external IP partners to train, test, and optimize AI Avatars, ensuring every experience is delightful, on-brand, and deeply engaging for users. You'll be responsible for avatar research, production coordination, user testing, customer interviews, and prompt iteration-all helping bridge the gap between our creative ambitions and technical execution. This is an in-person role based in Los Angeles or New York, with opportunities for growth into Product Management or other cross-functional roles within the company. What You'll Be Doing Support Avatar Production: Conduct research on talent and IP personas to inform Smart Avatar personality, visual identity, and conversational style. Build, Train, and Test Smart Avatars: Evaluate conversation quality, personality alignment, and fan experience. Write and iterate on prompts, memories, and behaviors. Operationalize Smart Avatar Creation: Roadmap and manage the development schedule of Smart Avatars as they are built and released in the Genies ecosystem. User Research & Interviews: Conduct structured interviews and usability studies with early users and fans. Analyze qualitative data to inform product decisions. QA & Feature Validation: Proactively identify bugs, issues, and mismatches in AI responses. Collaborate with engineers and PMs to suggest fixes and improvements. Document Workflows & Feedback Loops: Help streamline avatar development systems, tracking experiments, training data, version history, and user insights in clean documentation. Benchmarking & Competitive Analysis: Stay on top of emerging trends in AI companions, fandom culture, and character-driven chat experiences. Present findings to the team. Operationalize AI Companion Scaling: Work with cross-functional partners to identify bottlenecks and build scalable playbooks for training and launching AI characters. What You Should Have 1-2 years of experience in product operations, research, QA, or creator/production-oriented roles (internships count!) Strong attention to detail and organizational skills; you naturally spot issues and propose fixes before anyone else does A passion for AI, gaming, entertainment, or digital characters-you're excited about what's coming next Clear communication skills and the ability to give both structured feedback and narrative insights Strong curiosity about how things work and how they can be improved Comfortable with ambiguity and evolving workflows in a startup environment Experience using AI tools like ChatGPT, Midjourney, Perplexity, or Character.ai Bonus: familiarity with Unity, prompt engineering, or 3D production workflows How Genies will support you Genies is a well-funded, growing start-up that cares deeply about each of our employees' growth and success. Our roles and their responsibilities are created with a breadth of scope that introduces each employee to exciting new challenges and opportunities that a growing start-up encounters. The actual base pay is dependent upon a number of factors, including: professional background, training, transferable skills, work experience, education, location, business and product needs, and market demand. The base pay range is subject to change and may be modified in the future. Full-time employees may also be eligible for equity compensation, in addition to a robust health, wellness, and benefits package. Starting Salary Range: $70-120K Here's why you'll love working at Genies: You'll work with a team that you'll be able to learn from and grow with, including support for your own professional development You'll be at the helm of your own career, shaping it with your own innovative contributions to a nascent team and product with flexible hours and a work from home policy You'll enjoy the culture and perks of a startup, with the stability of being well funded Comprehensive health insurance for you and your family (Anthem + Kaiser Options Available), Dental and Vision Insurance Competitive salaries for all full time employees Unlimited paid time off, sick time, and paid company holidays, in addition to paid parental leave, bereavement leave, and jury duty leave for full-time employees Health & wellness support through programs such as monthly wellness reimbursement Working in a brand new, bright, open-environment and fun office space - there's even a slide! Genies is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone.
    $70k-120k yearly Auto-Apply 60d+ ago
  • Fraud Operations Performance Associate II

    Affirm 4.7company rating

    Remote job

    Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Our Customer Operations Team is expanding, and we're seeking a dedicated Fraud Operations Performance Associate II to champion label accuracy and enhance the quality of cases worked. As an integral part of the Quality Assurance team, you will focus on monitoring and improving label accuracy within internal fraud operations teams as well as external vendors. Working collaboratively with cross-functional partners, you'll improve visibility into accuracy. The responsibilities of this position may also extend to ensuring the overall quality of cases worked. It will also be necessary to dedicate 20% of your time to production to stay current with trends, issues, and workflows. What You'll Do Identify knowledge gaps through analysis and QA Collaborate with the Quality Assurance Team and Fraud Operations Leadership to strengthen training and coaching initiatives Regularly monitor, evaluate and provide feedback to Fraud Operations Teams on how the teams are performing Document findings as appropriate and escalate to Leadership Stay informed about the latest fraud trends, regulatory changes, and best practices to continuously improve fraud prevention efforts Demonstrate punctuality and ensure you are readily available and responsive, given our current remote work setting Maintain daily expected cases volume with an accuracy score of 98%+ What We Look For 3+ years of Fraud experience, preferably within the fintech industry 1+ years Quality Assurance experience, preferably within the fintech industry Demonstrated ability to work independently with leadership and exhibit strong project management skills Strong analytical skills with the capacity to recognize and address fraud trends, issues, and opportunities for improvement Proven track record of identifying and resolving quality issues and driving process improvements Focused, self-motivated and reliable with ability to stay focused on a task and work independently Possesses a positive attitude with excellent interpersonal skills and the ability to interact and build solid working relationships with all levels of the organization Experience with industry-specific tools and standards, including but not limited to: Salesforce, TLO, TransUnion, LexisNexis, Ekata, Emailage, Looker, Snowflake, Netverify, and Onfido Base Pay Grade - D Equity Grade - 1 Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). USA base pay range (CA, WA, NY, NJ, CT) per year: $70,000 - $90,000 USA base pay range (all other U.S. states) per year: $62,000 - $82,000 Employees new to Affirm typically come in at the start of the pay range. Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
    $70k-90k yearly Auto-Apply 5d ago
  • Product Operations Associate - AI Avatars

    Jobgether

    Remote job

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Operations Associate - AI Avatars in the United States. As a Product Operations Associate, you will play a central role in bringing AI-driven avatars to life, bridging creative vision with technical execution. You will collaborate with cross-functional teams including product managers, engineers, and designers, as well as external partners, to optimize avatar experiences. This position combines research, testing, operational coordination, and iterative feedback to ensure engaging, high-quality digital interactions. You'll contribute to the future of interactive AI companions while gaining exposure to product management and creative development in a fast-paced, innovative environment. This role is based in Los Angeles or New York and offers opportunities for growth within a dynamic, tech-forward team. Accountabilities In this role, you will: Support avatar production by researching talent and IP personas to inform personality, visual identity, and conversational style. Build, train, and test Smart Avatars, evaluating conversation quality, alignment, and user experience. Manage and operationalize avatar development schedules and release roadmaps. Conduct user research and interviews to gather qualitative insights and inform product decisions. Perform QA and feature validation, identifying issues and collaborating with engineers to implement fixes. Document workflows, feedback loops, and training data to streamline avatar creation processes. Conduct benchmarking and competitive analysis to stay informed on trends in AI companions and digital character experiences. Collaborate with cross-functional teams to scale AI companion creation through efficient processes and playbooks. Requirements Candidates should have: 1-2 years of experience in product operations, research, QA, or creator/production-oriented roles (internships count). Strong attention to detail and organizational skills with a proactive approach to spotting and fixing issues. Passion for AI, gaming, entertainment, or digital characters. Clear communication skills, able to provide structured feedback and narrative insights. Curiosity and problem-solving mindset, with comfort navigating ambiguity in evolving workflows. Experience using AI tools such as ChatGPT, Midjourney, Perplexity, or Character.ai. Bonus / Nice-to-Have: Familiarity with Unity, prompt engineering, or 3D production workflows. Benefits This position offers: Competitive starting salary: $70K-$120K. Equity opportunities in a growing, well-funded startup. Full health, dental, and vision coverage with options for family members. Unlimited paid time off, sick leave, parental leave, and company holidays. Wellness support including monthly reimbursements. Flexible work arrangements and the ability to work from home. Professional growth opportunities with a collaborative, mentorship-driven culture. Modern office environment with engaging perks and a fun, creative atmosphere. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1
    $70k-120k yearly Auto-Apply 60d+ ago
  • Customer Success Operations Associate

    Figure 4.5company rating

    Remote job

    Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We are looking for a Markets Success Associate with a strong knowledge of trading platforms to be our first line of support for a wide range of clients and investors for all things Figure Markets. This role will sit in the heart of the action: providing product, technical, and educational support along with working cross functionally with Risk Management, Engineers, People Operations, Accounting, and more. Your effective communication, task-driven problem solving, and attention to detail will contribute to key outcomes that secure existing business initiatives, drive brand engagement, and ensure customer success. You will keep Figure Markets accountable to its customers by troubleshooting problems and providing solutions with knowledge and empathy and efficiency. What You'll Do Be the point of contact and advocate for retail and institutional clients and investors. Guide new users through the onboarding process to ensure seamless account creation and verification Educate Exchange clients and investors on Figure Markets and its products with knowledge and enthusiasm. Act as a bridge between customers and internal teams to address any concerns and to ensure customer satisfaction Promote brand recognition and loyalty by ensuring unrivaled support to our clients and investors via phone, chat interactions, and email. Leveraging data-driven insights, provide strategic recommendations to our Product Development team, influencing feature enhancements and ultimately contributing to the creation of an outstanding customer experience. Provide technical support and troubleshooting on a variety of potential issues. Triage and route the identification of technical bugs. Provide recommendations and track until resolved. Gather data-driven insights and analysis to operationalize and scale key processes. Recommend modifications and additions to the Team's guiding documents including relevant policies & procedures. Create cohesive and visually appealing and professional guides, flow charts, FAQs, and other content to support frictionless customer experiences. What We Look For 3+ years in a front line support and/or customer-facing role. 2+ years of experience working with trading or an exchange platform, preferred. Proven background in being a dependable and reliable team player. Flexibility and adaptability to ongoing refinements in process and structure. Confident, friendly, and compassionate communication skills. Successfully complete the required compliance training. A positive and problem-solving approach to customer service. Ability to instill trust and rapport with customers. BA/BS from an accredited university preferred. Process-driven organizational skills. A quick and flexible learning style with the ability to navigate new technology platforms. Salary Compensation Range: $29/hr-$33/hr 15% bonus target, paid quarterly This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401k, and commuter benefits Employer-funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid
    $29-33 hourly Auto-Apply 4d ago
  • Operations Associate - New Products

    Teero

    Remote job

    Ready to help dental offices solve their most pressing problems? Teero is looking for a driven Operations Associate to support the creation of new products and workflows for dental offices nationwide. If you thrive on ownership, aren't afraid of helping a business get from 0 → 1, and want to build something extraordinary, we want you on our team. About Teero We're transforming the US dental industry with AI-powered software that makes running a practice easier and more efficient. Our staffing platform is growing fast across the country, and we've just launched our second product. We're venture-backed and rapidly expanding what we offer to become the operating system for modern dental offices. About the Role You'll work in-person from our Twin Cities office, supporting the New Products team as we scale our first major expansion: Revenue Cycle Management. You'll help dental offices increase collections through our fully outsourced, AI-enabled dental billing product. You'll onboard customers, collect feedback, and help scale our RCM operations. You'll work directly with sales, design, engineering, and founders to build solutions that drive real revenue impact for dental offices. As Teero grows, so will you. We're looking for an adaptable A-player ready to grow with us. What You'll Own Onboard new dental offices to our RCM product via phone and video calls Collect feedback, identify new product opportunities, and keep customers happy Improve operational processes, working with engineering to optimize and scale via AI Streamline operations, from small details to big initiatives Take on new challenges as they come up (because they will). Success here could lead to Operations Manager What You Bring Must-haves: 0-2 years of experience (Class of 2025, we'd love to hear from you) Track record of winning. You know what success looks like because you've achieved it before Strong communication skills: you're great on calls and in writing Second-order thinking: you see connections and consider ripple effects Comfortable working with LLMs (ChatGPT, Claude, Gemini, etc.) and confident using them in various situations Self-motivated and comfortable with ambiguity Adaptable, coachable, good at building relationships Nice-to-haves: Dental industry knowledge Operations experience at high-growth startups This Role Isn't for You If: You prefer stable, well-defined roles with clear boundaries You're uncomfortable with ambiguity and rapid change You're not excited about wearing multiple hats and doing whatever it takes You want a clear roadmap of your exact daily tasks You only want remote work: this role is in-person for fast iteration What We Offer Mentorship in a no-ego startup with direct access to our Co-founder, Christian Competitive salary + equity that could translate into life-changing value as we grow Unlimited growth potential: expand your role through success Opportunities to visit our tech team and founders in Amsterdam The impact of a fast-growing startup The chance to help shape Teero's future by launching and building new products About the Team We're a compact, high-performing team led by co-founders Nate and Christian, former Uber executives who launched and scaled product lines globally. Both grew up in dental families and maintain deep industry connections, giving us the insights to build faster and smarter. Our team includes early employees from Uber, Adyen, Yandex, and Google. We're operators and engineers who've built and scaled tech platforms from the ground up. We value people who take ownership without making excuses, who constantly raise the bar, and who lead with empathy by seeing challenges through the eyes of our customers and teammates. Ready to get started? Apply now and help us move the dental industry forward.
    $41k-86k yearly est. Auto-Apply 56d ago
  • Associate, Trading Operations

    Gemini 4.9company rating

    Remote job

    About the Company Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all - bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure. As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach, and impact. The Department: Trading Gemini is a regulated, full service crypto service provider where technology is the core of the company. There are a wide range of tough problems to solve at Gemini - from properly securing hundreds of millions of dollars worth of customer funds, to facilitating customer crypto trading needs, to finding new techniques to combat fraud, to shaving microseconds off our API response times, and everything in between. Our growing OTC Trading team is made up of skilled traders, engineers, and product managers who combine knowledge of traditional financial markets with crypto experience to provide best in class products & services for our clients. As a member of this department you will cover institutional OTC (over the counter) client flow & trading systems. On the cutting edge of execution services, this department will evolve into both new products and new jurisdictions as the market progresses and regulation permits. The Role: Associate, Trading Operations We're looking for an entrepreneurial, mission-driven Trading Operations expert to help us streamline the trading life cycle & workflows of our OTC Trading business across a number of verticals, including Voice OTC Trading (spot & derivatives) as well as our streaming OTC trading platform “eOTC.” Working closely with Traders, Engineers, Product Managers, as well as other departments, you'll employ a data-driven decision-making process and a growth mindset to ensure our platform's features and functionality lead the market in innovation, efficiency, and excellence. The ideal candidate has solid experience in the front, middle, or back office of a trading firm, whether in crypto or in traditional asset classes. This role is required to be in person twice a week at our New York City, NY office. Responsibilities: eOTC: Partner with Gemini's Risk team during eOTC onboarding to help establish & monitor client credit based on Gemini account balances & the eOTC welcome letter. Monitoring of order flow and identification of potential problems, escalation to the relevant tech support teams. Monitoring of trade Settlement cadence, including communication with customers to make sure that assets are delivered on time. Identification of potential settlement loops and rebooking when appropriate. Setup new customers and related parameters on eOTC as per the existing workflow with BD and Risk. Update parameters (credit limits) when needed. Monitoring proper funding levels for the eOTC account and moving assets as needed to ensure a smooth settlement. Managing the onboarding queue for new liquidity partners for both spot & options trading. Voice OTC: Monitoring of the Consolidated Trade Blotter and proper recording of trades. Improvement to the various trade blotters and record keeping systems. Assist with quoting Voice OTC clients. Perpetuals Exchange Insurance Fund: Monitoring of positions in the insurance fund from liquidations and prompt hedging of risk. Participate in designing an automated hedging system, including external venue selection, funding and overall ops. OTC Derivatives: Assist with producing confirmations for executed trades. Book trades, premiums, and option payouts. Margin management & capital efficiency. Producing ad hoc and regular valuation and position reports for customers. Systematic Trading: Monitor the performance of existing trading strategies. Monitor funding and capital allocation between trading venues and strategies. Rebalancing as per the predefined limits. Help in designing new strategies or improving existing ones for all the product types traded: spot, futures, perps and options. Qualifications: 3+ years of experience in trading operations at high-growth financial services and/or technology companies. Experience trading crypto or traditional financial assets (professionally or personally). Have a successful track record of engaging with cross-functional teams to help deliver new customer products and features. Have experience building in-house and integrating third party products. Strong commitment to excellence. It Pays to Work Here The compensation & benefits package for this role includes: Competitive starting salary A discretionary annual bonus Long-term incentive in the form of a new hire equity grant Comprehensive health plans 401K with company matching Paid Parental Leave Flexible time off Salary Range: The base salary range for this role is between $82,500 - $110,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate's compensation, we consider a number of factors including skillset, experience, job scope, and current market data. In the United States, we offer a hybrid work approach at our hub offices, balancing the benefits of in-person collaboration with the flexibility of remote work. Expectations may vary by location and role, so candidates are encouraged to connect with their recruiter to learn more about the specific policy for the role. Employees who do not live near one of our hubs are part of our remote workforce. At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know. #LI-MW1
    $82.5k-110k yearly Auto-Apply 46d ago
  • Sales Operations Associate

    Sunmed LLC

    Remote job

    At AirLife, we are dedicated to improving the quality of every breath. Excellence with Every Breath is not just a tag line, but the way we work and take care of our customers. With a mindset to evolve, innovate, and grow, we are a premier manufacturer of the highest-quality and market-leading breathing consumables. This growth philosophy has positioned us to increase our global footprint and business reach, impacting even more people around the world. Our expanding family of the most trusted brands offers a product portfolio that spans the continuum of care from first responder to home care, with safety, patient comfort, and clinical performance in mind. Collective expertise allows us to provide quality products and experiences to our patients, customers, and our people. Our values of Customer first, Differentiate with our People, Bias for Action, Continuous Improvement and Accountability define who we are and how we work. Join us! POSITION SUMMARY The Sales Operations Associate is a key member of the commercial operations team, responsible for supporting sales effectiveness, contract management, and compliance activities. In this role, the Sales Operations Associate will manage excel databases/ contract repositories, and charge back reconciliation. POSITION QUALIFICATIONS Knowledge, Skills, & Abilities: Exceptional organizational skills, meticulous attention to detail. Advanced proficiency in Microsoft Excel required Proficiency in Microsoft Word and PowerPoint. Strong analytical background. Ability to thrive in a fast-paced environment, ensuring operational accuracy and consistency across the sales process, contract execution, and reporting. Level of Experience: 3+ years experience in Sales Operations, Commercial Operations, or RFI/RFP bid management. Sales reporting and/or Finance background in healthcare preferred. Level of Education: Bachelor's degree required. Travel: As the business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES RFI/RFP Management Track, manage, and complete Requests for Information (RFIs) and Requests for Proposal (RFPs) in collaboration with cross-functional stakeholders. Ensure timely and accurate submission of all RFI/RFP documents, maintaining brand consistency and compliance with company standards. Develop and maintain a centralized database of prior submissions to streamline future responses. Contract Lifecycle Management Oversee the full contract cycle, including review, execution, and implementation across all applicable systems and departments. Ensure contracts are accurately reflected in sales systems, pricing databases, and other operational tools. Collaborate with internal teams to ensure contract compliance and renewal tracking. GPO Membership Maintenance Manage and maintain membership data for a single Group Purchasing Organization (GPO). Ensure timely updates, accurate roster alignment, and seamless communication between internal and external stakeholders. Prepare reports and summaries to track GPO performance and membership changes. Compliance & Reporting Run regular compliance reports to identify and resolve discrepancies across contracts, pricing, and memberships. Develop analytical insights from compliance and performance data to support strategic decision-making. Maintain detailed documentation for audits and internal review processes. Chargeback & Administrative Fee Processing Support chargeback validation and processing to ensure accuracy and timely resolution of discrepancies. Assist in administrative fee payout reporting, ensuring correct calculations and transparency. Coordinate with finance and sales teams to align on payment timelines and issue resolution. OTHER RESPONSIBILITIES Uphold and embody AirLife's values in all aspects of work. Demonstrate accuracy and thoroughness in daily work; look for ways to improve and promote quality & safety. Inspire the trust of others; treat people with respect and dignity and embrace the value of diversity. Use time efficiently; perform job accurately, thoroughly, and conserve Company resources to improve profits. Contribute to building and maintaining a positive team environment. Assure all policies and guidelines are implemented and followed. QUALITY POLICY At AirLife, Quality is our promise. It is our commitment to customer satisfaction and our dedication to product excellence in an evolving global healthcare market. This promise is kept through a continuously improving and effective Quality Management System and compliance to Regulatory Requirements. DEIA STATEMENT At AirLife, we are committed to building a diverse workforce and an inclusive workplace that reflects the communities and customers we serve. We believe our philosophy on Diversity, Equity, Inclusion, and Advancement (DEIA) encourages excellence and equips us to serve an evolving global marketplace. Please note: The responsibilities outlined above are not exhaustive and may evolve over time. The role holder may be required to undertake additional duties as reasonably expected to meet the needs of the company.
    $38k-72k yearly est. Auto-Apply 53d ago
  • Legal Operations Associate (Remote)

    VC Lab

    Remote job

    Decile Group (************************ is transforming venture capital into a force for good in the world. We are working to launch 1,000 next-generation venture capital firms by 2025, changing the face of venture capital. We run VC Lab, the leading venture capital accelerator worldwide and operate the Decile Hub platform, reducing the barriers of entry for next generation investors to launch and grow meaningful early-stage investment firms. We are hiring a Legal Operations Associate to help launch and maintain multiple venture capital firms around the world by working with general partners (fund managers) on their fund paperwork and fund operational matters from formation to governance to compliance, etc. The ideal candidate will have a paralegal and legal/fund operations background, with ideally some knowledge and experience in venture capital. Experience performing legal work under attorney supervision is required. Decile Group provides a fast-paced startup environment, where everyone has the opportunity to help with everything. You will have an opportunity to experience every facet of venture capital and build the future of venture investing. This is a unique opportunity to ramp up your experience in the field of venture capital. Remote candidates will be considered. Applicants for this role need to be based in the U.S. Scam WarningVC Lab and Decile Group never conduct hiring interviews via chat, and we will never ask candidates to send money, purchase equipment, or share financial information. Scammers may impersonate real employee names. If you are contacted about a role outside our official channels, do not engage.Operations Associate responsibilities include: Support the formation and maintenance/governance needs of general partners (and their funds) around the world, potentially with expanding domiciles Coordinate with legal partners in preparing fund formation and governance agreements Work with our evolving premiere SaaS for VC firms Help take ownership of fund client accounts and relationships What You Have: 3 + years of experience in legal or fund operations (performing legal work) Strong professional phone and videoconferencing persona High digital literacy, able to learn new software quickly Strong ability to work in a collaborative team environment Composed in high stress situations Exceptional written and verbal communication skills High emotional intelligence and intuition Proactive attitude to tackle any opportunity or challenge Skills to create logical solutions to complex problems Detail-oriented and analytical nature, particularly with respect to legal agreements Ability to thrive in a fast-growing business Flexible and adaptable What We Offer: Ability to help change the world Perks of a fast-growing startup Flexible remote work environment Medical and dental Flexible PTO This is great fit if you… Want to break into the venture capital industry at a startup Want the ability to help change the world Want to work in a vibrant work environment with passionate and capable team members Want opportunities for personal growth and potential role expansion in operations Are a paralegal wanting to transition into legal and fund operations Bonuses: 2+ years of experience in venture capital Experience working in a startup Experience working in a startup or incubator Experience working with startup financings Multi-lingual SaaS experience $80,000 - $125,000 a year How to Apply:If you don't tick every box above, we'd still encourage you to apply. We're building a diverse team whose skills balance and complement one another. Please describe why you are uniquely qualified for this position as a Legal Operations Associate in the competitive field of Venture Capital to apply, as well as submit your resume and cover letter.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $80k-125k yearly Auto-Apply 60d+ ago
  • Operations Associate

    Nutrafol 3.8company rating

    Remote job

    Keep Growing with Nutrafol We're a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey. Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation. Keep growing. It's our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow. About You: The ideal candidate is ready to join a rapidly growing team. We are looking for an Operations Associate, who is technically savvy and ready to wear multiple hats. We value strategic thinkers, motivated self-starters with positive attitudes and strong work ethic. You should have superlative organizational and communication skills and a strong eye for quality and detail. We are looking for someone who is very flexible and is willing to work during the weekend. The Operations Associate will work with third-party fulfillment centers, shipping carrier relationships, customer experience, supply chain team and offshore team. This is a full-time role with a Tuesday-Saturday schedule (8:30am to 5:30pm ET) to ensure team coverage and support during peak business needs. Role Responsibilities: DTC: Perform daily fraud-screening on orders flag for secondary verification before releasing. To handle and maintain E-commerce, Fraud, Payment Gateway, and 3PL Systems. (Magento, Kount, Authorize.net and PayPal preferred) Handle all Fulfillment/Shipping issues and work closely with 3PL vendors. Assist and troubleshoot any system issues raised by the customer experience team. Triage any new projects and issues internally before escalating it to the development team. Ensuring that all orders are being fulfilled and tracking is reported to the system in a timely manner. Handle all order errors and returns. Liaising directly with the Card Processing Team for account specifics. Process and submit documentation for chargebacks. Ability to learn and handle the tasks needed for B2B and Retail channels. Responsible for ensuring all orders are fulfilled in a timely manner. Investigate any potential order and system errors General knowledge of handling data Ensuring that all orders are being fulfilled and tracking is reported to the system in a timely manner. B2B: Handle all Fulfillment/Shipping issues and work closely with the fulfillment center. Responsible for ensuring all orders are fulfilled in a timely manner. Review and release orders that are verified orders. Work closely with the Business Services Executive Team for any shipping related issues that the Business Development Manager escalated. Triage any new projects and issues internally before escalating. Investigate any potential order errors, returns and chargebacks. Requirements: Bachelor's degree or equivalent combination of education and experience 2- 5 years experience in operations and hands-on technical experience Knowledge on ecommerce business model (i.e. Fulfillment/Shipping needs, Customer Service, User Experience, business processes, etc.) Experience with Kount, Magento, Shopify, Skubana, or Salesforce is a plus Strong organizational, time management, communication, process orientation and problem-solving skills Some experience in analysis and documentation of functional requirements for ecommerce projects Ability to multi-task that can manage several projects under a tight deadline and accommodate any changes An entrepreneurial spirit with operational skills to ensure self-directed projects and ideas are seen through to execution Ability to interact effectively with internal business teams (Sales, Customer Experience and Marketing, Supply Chain), at different levels of the organization In-state and out-of-state traveling required for on-site audits and 3PL visits A flexible mindset willing to accommodate the potential need for after hours coverage Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.Salary Range:$60,000-$65,000 USDPerks & Benefits Fully remote work experience Comprehensive medical, dental, and vision package, including FSA program 401K with employer match Quarterly Bonus Program Flexible PTO Two company-wide wellness breaks every day Free lunch on us every Tuesday and Thursday via Seamless/Grubhub Monthly wellness stipend Monthly internet stipend Monthly cell phone stipend Annual learning & development stipend Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays Free meditation app membership (Headspace) Free Nutrafol subscription Pet insurance discounts and benefits California residents may review our CCPA notice here.
    $60k-65k yearly Auto-Apply 3d ago
  • Account Management Operations Associate

    Resortpass 4.5company rating

    Remote job

    About the company: ResortPass is redefining what it means to be a hotel guest. We're building a new category in hospitality: day access to luxury hotel experiences from breathtaking pools and private beaches to deluxe spas and wellness recharges so people can escape without an overnight stay. Our marketplace now connects guests with 2,300+ partner hotels and resorts, including Ritz-Carlton, Four Seasons, Marriott Hilton, and more. We've helped millions of people enjoy premium hospitality close to home, making rest more mindful, togetherness more meaningful, and escape more accessible. The result: unforgettable experiences for guests and new revenue streams for partners. Backed by some of the best consumer and growth investors, including CRV, Declaration, Brian Kelly (The Points Guy), WME, FJ Labs, and more, ResortPass is scaling a product people love and creating an entirely new way to experience hospitality. About the role We are currently hiring a new member on our Account Management team! This person will handle many of the manual updates for our team due to system limitations. You will assist the AM team during the busy season and allow them to focus on inventory, pricing and hotel product conversion. This person will not be interacting with the hotels much but assisting with data entry tasks. This is a wonderful opportunity for someone looking for seasonal remote work. Compensation for this May-September contract position will be $25 per hour and your shift will be Monday - Friday. What you'll do Assist in managing hotel accounts, including updating information and resolving issues Perform data entry tasks accurately and efficiently to maintain and update partner records Handle reactive tasks such as responding to client inquiries, providing support, and escalating concerns Collaborate with the account management team to ensure a seamless and high-quality partner experience Assist with ad-hoc projects as assigned to support the overall goals of the account management team Who you are We encourage candidates to apply even if they don't have 100% of the below qualifications. We believe in a holistic approach when evaluating talent for our team and post new roles often, so even if this role isn't quite right, we want to meet you! You have at least 1 year of experience in a customer-facing/data entry role and are driven to find the best solutions and build great relationships An organized multitasker. You have experience efficiently managing multiple online platforms and juggling different tasks in a fast-paced environment while staying detail-oriented An empathetic partner. You're able to adapt and respond to different personalities and corresponding requests with a friendly, positive, and patient personality Communicative. You're clear and concise in your written and verbal communications A problem solver. You're excited by a complex problem and take pride in finding unique and timely solutions A good human being. While building a startup is hard, being a good human being is not. We are creating a culture of people you want to work with. We create incredible experiences for our guests, and want to do the same for our employees This contract position requires use of personal equipment including a computer and internet connection.
    $25 hourly Auto-Apply 37d ago
  • Marketing Operations Associate

    Proposed Spaces

    Remote job

    Job Description Status: Part‑time (30 hrs/wk) to Full‑time within 2-3 months Compensation: $30/hour (contract/freelance to start; option to convert to W‑2 employee or remain freelance) Start: Immediate About Us Proposed Spaces is a professional drafting and 3D graphics studio supporting Architects and Interior Designers with high‑quality backend production-CAD drafting, BIM-ready plan sets, photorealistic renderings, and fly‑through videos-so they can scale on demand without adding headcount. We serve clients nationwide, with an initial focus on Florida. We are a well‑organized startup with strong production systems in place and are now hiring a marketing expert to help us scale fast. The Opportunity We're looking for a Marketing Operations Associate who blends strategy with execution across inbound and outbound. You understand messaging first (ICP, pain points, offers, USP), and you can translate it into channel‑appropriate campaigns that generate qualified leads and booked calls. You're collaborative, open to feedback, and thrive in a builder's environment. What You'll Do Messaging & Positioning Develop our core narrative, ICPs, and USP tailored to Architects & Interior Designers; craft value propositions for each service line. Inbound Engine Build and run content calendars (LinkedIn, Instagram, email, blog), case studies, landing pages, and lead magnets; manage basic SEO and on‑page optimization. Outbound Programs Research target accounts, create segmented prospect lists, and execute respectful multi‑touch sequences (email + LinkedIn) that drive discovery calls. Funnel & CRM Ops Stand up/optimize our CRM, pipelines, automations, lead routing, and reporting; maintain clean data and attribution. Ads & Demand Gen (starter budgets) Launch/iterate simple LinkedIn/Meta/Google test campaigns; monitor KPIs and propose scale plans. Sales Enablement Produce one‑pagers, offer sheets, portfolio highlights, and proposal templates aligned to our messaging. Analytics & Reporting Establish weekly scorecards; track CPL, CTR, conversion to MQL/SQL, and booked meetings. 30/60/90 Expectations 30 Days • Clarify ICPs, buyer pains, and USP. • Audit channels, assets, and data. • Implement basic CRM and a simple content + outbound calendar. 60 Days • Launch 1-2 lead magnets + 2-3 landing pages. • Run pilot outbound sequence to 50-100 targets/week. • Ship first case study + email nurture. 90 Days • Produce consistent weekly pipeline of qualified intros. • Hit baseline KPIs (see below) and propose a quarterly scale plan. KPIs You'll Own (baseline targets) 8-12 qualified intro calls per month by Day 90 ≤ $150 Cost per Qualified Intro from paid channels ≥ 3% Outbound positive reply rate and ≥ 25% content CTR (email/LinkedIn posts to landing pages) Clean CRM hygiene (100% leads tracked with source + stage) What You Bring 2-4+ years in B2B marketing operations, demand gen, or growth for services/SMB/SaaS; AEC (Architecture/Design/Construction) or professional services experience is a plus. Strong copywriting and message‑market fit instincts; can translate technical services into buyer‑centric value. Hands‑on with CRM + automations (HubSpot, ActiveCampaign, Pipedrive, or similar). Working knowledge of funnels, email marketing, and basic paid (LinkedIn/Meta/Google). Comfortable with analytics (GA4, UTM tracking, dashboards) and making decisions from data. Collaborative, coachable, and able to operate with startup urgency and professionalism. Nice to Have Familiarity with Monday.com or similar PM tools. Experience marketing to Architects/Interior Designers. Portfolio of campaigns, landing pages, or case studies. Tools We Use (or Similar) Google Workspace • LinkedIn • HubSpot/ActiveCampaign/Pipedrive • MailerLite/Klaviyo • Webflow/WordPress • Google Analytics (GA4) • Meta/LinkedIn Ads • Monday.com • Canva/Adobe CC Compensation & Hours $30/hour, 30 hours/week to start (contract/1099). Anticipated transition to full‑time within 2-3 months as traction grows (option to convert to W‑2 employee or remain freelance). Fully remote; preference for some overlap with U.S. Eastern Time. How to Apply (via WorkWolf) Apply through our Proposed Spaces job portal on WorkWolf (posting title: Marketing Operations Associate - Proposed Spaces ). Please include: Resume Short cover letter explaining why you're the right candidate and how you'd grow our pipeline 2-3 brief work samples (landing page, case study, ad, or sequence screenshots) A 150-250 word USP draft for Proposed Spaces aimed at Architects or Interior Designers Your earliest start date and preferred weekly schedule Complete Packfinder Assesment Answer all WorkWolf Screening questions Applications submitted through WorkWolf that follow the steps above will be reviewed first. We are hiring immediately. Hiring Process WorkWolf application (resume, cover letter, screening questions) Intro screen (20-30 min) Practical task (paid micro‑project or portfolio walkthrough) Panel interview + Q&A Reference check and offer Proposed Spaces is an equal opportunity employer. We celebrate diversity and are committed to a respectful, professional, and inclusive work environment.
    $30 hourly 6d ago
  • Customer Operations Associate

    Nexarideexpress

    Remote job

    Job description About the Role As a Customer Operations Associate, you'll be the connective tissue between our clients, project teams, and leadership. Your work helps ensure that nothing slips through the cracks emails get answered, reports get delivered, calendars stay aligned, and clients feel supported every step of the way. This is a fully remote role, ideal for someone who thrives in a structured but flexible work environment, communicates clearly, and loves creating smooth, thoughtful experiences for customers and colleagues alike. What You'll Do Managing and responding to client emails keeping tone professional, warm, and clear Helping schedule and coordinate meetings between clients and engineering teams Assisting with project logistics sending files, managing shared folders, and following up on document deadlines Creating and sending polished client-facing documents, status updates, and delivery confirmations Tracking ongoing project milestones and flagging anything that looks off (well train you on how) Using tools like Notion, Slack, Google Workspace, and ClickUp (or similar) to keep information flowing Maintaining internal documentation so everyone stays on the same page Being a reliable and friendly point of contact who helps our clients feel taken care of You're a Great Fit If You... Are a strong communicator who writes clearly and professionally Love bringing structure to fast-moving environments Are comfortable working remotely and independently Pick up digital tools quickly and enjoy staying organized Have great attention to detail typos, time zones, and inconsistent files bug you Enjoy supporting engineers, scientists, or technical teams even if youre not one yourself Are proactive, helpful, and naturally take initiative when something seems off Preferred Experience 13 years in operations, admin support, project coordination, or customer-facing roles Experience supporting technical or engineering teams is a plus (but not required) Familiarity with tools like ClickUp, Notion, Slack, or Google Workspace Experience in a remote work environment Comfortable with light proofreading and formatting of reports or emails Salary & Benefits Competitive salary based on experience Annual performance-based bonus 401(k) with employer contribution Health, dental, and vision insurance Life and disability insurance 15 days of PTO + 8 paid holidays Flexible working hours Fully remote team culture Room to grow into project management, client success, or operations leadership Why You'll Love Working Here Were small enough that your voice matters, but strong enough to work on national-level projects You'll work with thoughtful, smart, and down-to-earth engineers Our clients trust us and that trust extends to how we treat our team You'll have real flexibility and ownership in your day-to-day work About Heritage Civil Works At Heritage Civil Works, we help industries like aerospace, power generation, pollution control, and biotech tackle real-world engineering challenges through advanced modeling, structural design, testing, and data-driven insights. Were not a typical civil firm were a forward-thinking, remote-first company where precision meets purpose. We partner with engineers, researchers, and project managers to deliver technical excellence and we need someone just as detail-oriented and mission-driven on the customer operations side. Equal Opportunity Employer Nexa Ride Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with criminal records are also encouraged to apply. Job Type: Full-time Pay: $20 - $27 hourly Schedule: Flexible 8-hour shift | Monday to Friday Location: Remote #LI-Remote Job Type: Full-time Pay: $20.01 - $27.00 per hour Expected hours: 40 45 per week Benefits: Health insurance Shift: Evening shift Morning shift Work Location: Remote
    $20-27 hourly 60d+ ago
  • Product Strategy & Operations Lead, Advertising

    Roku 4.9company rating

    Remote job

    Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the Team Ad Product Strategy & Operations (PS&O) is a hybrid strategy and execution function within Roku's Ad Product organization. We partner with product managers and cross-functional teams to accelerate decision-making, ensure launch readiness, and operationalize product strategy across Roku's advertising portfolio. The team sits at the intersection of product development and business enablement. Our focus is on driving clarity, scalability, and alignment across initiatives, from roadmap planning through launch execution. We also collaborate closely with commercialization partners to ensure new products and solutions are effectively brought to market. About the Role Roku's key verticals - including Political, Pharma, Sports Betting/Gambling, and Alcohol - represent critical growth opportunities but also come with unique complexities in policy, compliance, and operations. As the Product Strategy & Operations Lead for Vertical Strategy, you will ensure these categories are strategically scaled by identifying roadblocks, influencing the product roadmap, and aligning cross-functional stakeholders. This role emphasizes inbound product strategy: applying systems thinking, conducting market and policy analysis, and defining scalable frameworks that unlock revenue while maintaining compliance. The ideal candidate is a strategic operator with deep problem-solving skills, strong cross-functional leadership, and experience navigating regulated advertising categories. For New York Only - The estimated annual salary for this position is between $140,000 - $176,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. What you'll be doing Develop and maintain product strategy for high-priority verticals, ensuring business needs and market dynamics are reflected in roadmaps and prioritization Analyze systems, workflows, and dependencies across ad-serving platforms, targeting frameworks, and operational processes to identify gaps and propose scalable solutions Partner with Product Management, Sales, Operations, and Legal to unblock revenue opportunities by addressing compliance, operational, and policy challenges Establish frameworks for scaling verticals across programmatic and direct channels, and across formats, including video, display, and sponsorships units Act as the directly responsible individual (DRI) for vertical-specific initiatives, ensuring cross-functional teams are aligned, accountable, and delivering measurable outcomes Track industry trends, policy changes, and competitor strategies to inform decision-making and maintain Roku's differentiation in regulated ad categories We're excited if you have 6+ years of experience in strategy & operations, management consulting, product marketing, or equivalent practical experience, ideally within digital advertising Strong preference for experience in at least one regulated vertical (political, pharma, gambling, or alcohol) Demonstrated ability to shape product strategy through market analysis, competitive insights, and cross-functional alignment Strong systems thinker with proven ability to scale operational processes and deliver measurable business outcomes Exceptional communication and influence skills, with the ability to bring clarity and alignment in ambiguous environments Proven track record of growth and progression in prior roles, reflecting strong performance and increasing responsibility #LI-DH2Our Hybrid Work Approach Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy. Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. Accommodations Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to **************************. The Roku Culture Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit ************************************ By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
    $140k-176k yearly Auto-Apply 21h ago
  • Investment & Trading Operations Associate

    Claire Myers Consulting

    Remote job

    Job Description Investment & Trading Operations Associate Compensation: Base salary + bonuses + benefits Our client is a premier retirement management practice that goes beyond just managing investments. Through comprehensive planning, they serve as guides for their clients as they begin to unwind their hard-earned retirement savings. This firm is a top-tier practice, managing over a billion in assets. The level of care and the services they provide leave their clients feeling secure and ready for the future. Their core values are integrity, accountability, and courage. They are seeking to add an Investment & Trading Operations Associate to their inclusive and fun working environment with room for growth and advancement. They place a high value on team culture and take pride in the special environment they have created together. They offer a competitive salary, benefits package, work from home flexibility and amazing team events and outings. Responsibilities: Executing buy and sell orders, rebalancing, and maintaining asset allocation in Envestnet Following up and resolving all trade-related issues Preparing and processing all paperwork needed for investment/advisory accounts Executing, monitoring, and following up on asset transfers as well as initial and subsequent funding of advisory accounts Discussing potential rollover opportunities from other retirement plans Processing proposal amendments, monitoring alerts and annual reviews in Envestnet Monitoring holdings for program eligibility in advisory accounts Executing and monitoring asset movement in accounts Running performance reports in Envestnet, Morningstar, Ycharts, and NMCIR Qualifications: Bachelor's Degree in business, finance, and/or related field SIE, Series 7 & 66 2-5 years of financial planning or investment experience Extremely client-focused, initiative-taking, “what more can I do?" approach Ability to work independently, as well as part of a team, and actively contribute to the group to complete tasks, meet goals or manage projects Current with client-specific strategies recommended by the Advisor, with the ability to reiterate the "how" and "why"
    $32k-60k yearly est. 13d ago
  • Area Operations Specialist

    The USO 4.4company rating

    Remote job

    Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job it's a calling, and we believe in doing what you love and loving what you do. Don t take our word for it. The external Great Place To Work survey found that: The USO is a Certified Great Place to Work 2023-2024 93% feel good about the ways we contribute to the community. 93% are proud to tell others they work here. 88% feel their work has special meaning: this is not "just a job." 89% feel that when you join the company, you are made to feel welcome. 91% feel people here are treated fairly regardless of their race. 87% feel people here are treated fairly regardless of their gender. The Area Operations Specialist position is responsible for operations and for delivering programs and services at multiple USO centers and/or field program delivery sites within an assigned geographic area; assisting in evaluating current programs, activities and events, and suggesting program improvements or new programs. The position may also coordinate communications with Area media outlets. Principal Duties and Responsibilities (*Essential Duties) Deliver area-wide programs, activities and events and assist in their evaluation. Develop, document and maintain standard operating procedures, program kits, and program reference manuals. Assist in reviewing program and service needs within assigned area and in researching and recommending changes or new programs, activities and events based on results. Implement suggested and/or required changes.* In cooperation with higher level colleagues, develop, improve and maintain working relationships with U.S. Military, local business, and community leadership to support procurement and growth of financial and other in-kind resources necessary for area operations.* Execute special fundraising events within assigned area. Help to develop area-wide public awareness plans that support sustainable growth of sponsorships and other fundraising.* Coordinate with area media outlets including online, print and broadcast, to inform and ensure coverage of programs and events.* Monitor programs budget and assist with budget creation. Prepare, review and complete budget and expense reports. Serve as liaison between internal USO resources, external vendors and donors in order to facilitate prompt problem resolution.* May lead and mentor Area operations support staff and/or volunteers. May be required to operate a USO or personal motor vehicle. Backfill as requested for higher level operations staff and perform other duties as assigned. Job Specifications High school diploma or equivalent required. 2+ years progressively responsible work experience in an administrative, business operations, programs, events or related role. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred. Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism. Proficiency using computers and electronics equipment. General knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise. Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs. Ability to achieve desired results while working collaboratively in a team environment. Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver s license. Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions) Must be a strong advocate of the USO s mission. Details This position is a fully remote position. Applicant must reside within 90 minutes of Albany, NY. The salary range for this position is $56,000 - $70,000. Travel of 40% in NY Resume and cover letter are required for full consideration. Background check education, criminal and driving required. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. If that s not enough to convince you, here are some direct quotes from employees: The organization truly cares about the people who work here. I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level. There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization. Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for. The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work. The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of. #the USO Apply today. Join the mission. Join Team USO.
    $56k-70k yearly 60d+ ago

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