Product operations associate work from home jobs - 263 jobs
Remote Customer Ops Strategy Associate
Clipboard
Remote job
A fast-growing marketplace is seeking a Customer Ops Strategy Associate to enhance customer operations. This role involves redesigning processes, onboarding AI vendors, and managing teams while ensuring efficient cash flow. Candidates do not need specific prior experience but should demonstrate strong problem-solving skills and adaptability. The position offers 100% remote work, allowing for significant impact within the organization.
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$46k-94k yearly est. 6d ago
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Telecommute Business Operations Consultant
MCC 4.3
Remote job
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. The Continuous Improvement Manager is responsible for driving our transition to a Lean culture in the plant, ensuring a high level of commitment and excitement with Lean plant experts, plant leadership and floor employees to exceed the business objectives. Success is measured by the ability to actively engage our plant to achieve tangible results and to educate teams in waste elimination and Continuous Improvement (CI) using Lean Principles. We need someone with exceptional influence, management skills and a proven record of successfully directing employees who are not direct reports. Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays
Knowledge of, understanding of and compliance to all QOD's that are associated with your job description.
Actively participate in Lean, Quality, Product Safety, SQF (Safe Quality Foods), and Workplace Safety Programs.
Analyze reporting and communication of departmental key metrics related to continuous improvements, and Environmental, Health and Safety performance.
Drive Key Performance Indicators (KPI) by utilizing Lean Principles to analyze systems and create action plans to improve them.
Ensure Lean activities are linked to the business objectives and develop a site transformation plan in collaboration with the site management team.
Ensure pre-event training, preparation for events, development and implementation of a communication plan, post-event follow-up and auditing of results, prompt delivery of supplies and materials, and mentoring KPO team members.
Understand and apply financial drivers and Key Performance Indicators (KPI).
Lead team to develop and maintain engineering competencies at the sites by coaching and mentoring to build capabilities.
Teach Lean tools to all levels of the organization (Kaizen, 5S, TPM, Set-up reduction, Standard Work, Visual Management, SQDC boards, MDI, etc.).
Work with a wide variety of corporate leadership, department management, site associates, and outside vendors to drive improvement in Safety, Quality, production efficiency, costs, and loss reduction.
Provide overall support, assistance, direction, and communication to management teams regarding CI initiatives.
Build and maintain the foundation for continuous improvement by ensuring the effective functioning of transformation activities aligned to a Lean Operating System.
Perform relevant duties as assigned by Director of Quality and Operational Excellence.
BS - Engineering or Operations Management or equivalent experience is required.
Lean Six Sigma experience is preferred.
Five or more years of experience in plant leadership, with at least 2 years in a position responsible for driving Lean manufacturing initiatives in complex manufacturing facilities.
Strong change management skills and demonstrated experience changing a culture to a Lean environment.
Significant experience in implementing complex Lean principles as they apply to multiple manufacturing operations.
Proven success designing, implementing, communicating, and meeting policy deployment goals, including improved through-put, shortened cycle time, improved inventory turns and reduced supply chain costs.
Expertise in manufacturing the particular product materials or product type within the span of control of this position.
Experience leading technical resources to successfully maintain production line equipment to achieve high levels of productivity.
Participates in special projects and performs other duties as assigned.
Personal experience participating in or leading more than 10 Kaizen events.
At least one (1) successful transformational experience where Lean was used as part of the catalyst and foundation for the change either in focused transformational leadership role or as part of the Senior Operating team driving the change. Demonstrated impact that translated to clear, bottom line performance results with step-function change.
Formal Lean training from an "academy" organization either through direct consulting experience (e.g. For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world's most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.
MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. If you need assistance or an accommodation in applying, please contact our Human Resources Department at ******************************r is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
$93k-121k yearly est. 1d ago
Vendor Operations Associate - Valuations
Servicelink 4.7
Remote job
Are you in search of an exciting opportunity to learn and grow in a dynamic new career? If so, ServiceLink, the best in the mortgage industry, invites you to apply for the opening of Vendor OperationsAssociate, a position which carries the responsibility of efficiently processing Valuation orders. If you are quality-driven and possess excellent communication skills, you may be the ideal candidate for Vendor OperationsAssociate. Your ability to maintain positive and professional business relationships with vendors and staff will be highly valued by ServiceLink, a company committed to providing on-going training and supporting every employee's motivation to reach career goals.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will…
· Maintain daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification, and appropriate resolution of vendor profile issues.
· Manage vendor timelines, appointments and engagement agreements
· Relay reminders to vendors re: Quality, turnaround times, website usage, etc.
· Provide suggestions as to assist the team with resolving every day operational challenges.
WHO YOU ARE
You possess …
· The ability to maintain a positive and professional business relationship with vendors and internal staff.
· Computer literate with the ability to learn software applications
· A penchant for excellence. You will use your strong attention to detail to maintain our quality standards
· The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients
Responsibilities
· Follow vendor management guidelines for maintaining daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification and appropriate resolution of vendor profile issues and handling of transactional issues.
· Maintain compliance with Independence Guidelines.
· Maintain a positive and professional business relationship with vendors and internal staff.
· Manage vendor timelines, appointments, and engagement agreements.
· Relay reminders to vendors re: Quality, turnaround times, website usage, etc.
· Follow through with established team goals.
· Ensure appropriate escalation paths are followed and timely resolution is accomplished.
· Communication workflow expectations with consumers and vendors.
· Provide suggestions as to assist the team with resolving every day operational challenges.
· Attend and participate in regular department meetings and provide feedback when necessary.
· Responsible to meet department productivity and quality goals.
· Communicate with all stakeholders on a regular basis.
· Perform all other duties as assigned.
Qualifications
· The ability to maintain a positive and professional business relationship with vendors and internal staff.
· Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
· Familiarity with basic Microsoft Office (Outlook, Excel, and Word).
· High School diploma or equivalent.
· Knowledge of office processes, procedures, and technology.
· Computer literate with the ability to learn software applications. Duties require professional verbal and written communication skills and the ability to type 30 wpm. This is normally acquired through one to three years of office experience.
· Role requires willingness to work a flexible schedule.
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$52k-96k yearly est. Auto-Apply 8d ago
Product Operations Associate
Marine Layer Inc. 3.5
Remote job
Job Description
This is a 6 month contract position, for maternity coverage. Full-time, remote work is an option.
Since our humble beginnings of selling absurdly soft t-shirts from a VW bus, we've been pretty busy- building a great brand, opening 39 (and counting!) stores, and, most importantly, continuing to make awesome, super soft clothing. Turns out, all of this requires a good amount of work on the backend, and our HQ team is expanding to keep up… that's where you come in.
We're looking for a ProductOperationsAssociate to join our small but mighty Planning Team- someone who can help us manage our product manufacturing process, encompassing purchase order placement and vendor management.
We need someone with a mind for numbers and a passion for making them work towards building a better business. A successful candidate will thrive in a collaborative, cross-functional, and highly dynamic start-up environment, and is excited to take on new challenges as the business continues to grow, even while we are mostly working from home. We have ambitious plans for 2021 and beyond, and need someone who can jump in and start making an impact immediately.
Job Responsibilities
Purchase Order Management:
Issue and maintain Purchase Orders across ML Mainline and ML Wholesale
Update Purchase Orders based on production shifts or changes
Manage On time PO Reporting
Manage PO Flow Forecasting
Coordinate with Logistics around shipment consolidation opportunities based on production flow/timing
Production/Vendor Management:
Work closely with vendors, product management and logistics team to ensure timely delivery
Establish and maintain effective working relationships with vendors
Proactively flag production issues that will affect ETAs so cross-functional teams can plan accordingly
Track photo sample orders to ensure on-time delivery to marketing
Communicate with vendor and execute on chase or reflow needs set by planning team
QUALIFICATIONS: (it bodes well if you have the below)
Detail Oriented.
Many jobs say you need to be detail-oriented; for this one, we really mean it. We're looking for someone who loves to solve problems through detailed data analysis and making said analysis extremely accurate. Having a penchant for sorting out all the specifics is vital.
A Strong Team Player.
The successful candidate for this position brings a positive approach to new and challenging projects. You are organized, self-motivated and accountable with an enthusiasm for getting stuff done. You will also have to work very closely with a number of other teams, including our Merchants, Production team, and Retail Ops. Communication skills are critical.
Driven to Build Something Great.
Hmmm, how to say this politely, we ain't Levis or the Gap. We're on the precipice of something really special, but we're not there yet. The road ahead is going to be challenging and we're looking for someone who embraces that and is eager to play a key part in getting us to the next level.
An Authentic Brand Advocate.
You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way.
Fine Print: we ask that you have the following qualifications:
Bachelor's Degree, or equivalent work experience
1 year previous experience in production
Bonus points for experience with Netsuite/ERP systems, Lightspeed POS, or Shopify
Excellent communication skills
Strong organizational and time management skills
Ability to multitask and work in a fast-paced environment
Look for opportunities for improvement and take initiative
Understand sense of urgency to meet deadlines and the needs of the business
Coordinate with cross-functional partners and various teammates
$116k-196k yearly est. 25d ago
Member of Trading Operations
Anchorage Digital
Remote job
At Anchorage Digital, we are building the world's most advanced digital asset platform for institutions to participate in crypto. Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the first federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.
The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn.
As a Member of Trading Operations, you are responsible for supporting our clients in their daily activities. You will play a crucial role in supporting the post-trade life-cycle of the activity of various digital assets, ensuring timely settlements, reconciliations, and implementing strong risk mitigation strategies. This position requires a deep understanding of cryptocurrencies, blockchain technology, financial operations, and risk management. The ideal candidate will possess strong technical skills, the ability to handle complex tasks, organizational knowledge, and effective communication and influence capabilities. You have a full understanding of the settlement operations, as well as the regulatory and operational considerations of each step. You support client interactions across multiple teams and work closely with trading to ensure processes and procedures are developed and continuously refined.
We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Member of Trading Operations, Trading Ops role:Technical Skills:
Leverage deep understanding of traditional financial services, products and strategies as required to provide thought leadership and strategic support to Anchorage Digital clients and the goals they have to implement their own strategies.
Efficiently manage all Counterparty and Client settlement requests within agreed SLAs. Monitor progress towards meeting established KPIs for trade operations.
Support day-to-day spot, lending, and derivatives operations, ensuring all relevant processing and maintenance functions are completed accurately, within prescribed time-frames, and in accordance with established procedures.
Utilize blockchain explorers, trading platforms, and other relevant software and tools to reconcile and monitor the activity of different digital assets across both internal ledgers and external systems (banks, custodians, etc.).
Perform cash positioning and inventory management for various product flows to ensure that we have the right assets at the right place at the right time to optimize the firm's treasury management, mitigate risks, and streamline client settlements.
Work with engineering and product teams to streamline trading, settlement, and risk operations workflows
Collaborate with the Accounting and Finance teams to ensure timely provision of accurate trade and settlement data and assist in the resolution of breaks.
Develop and implement process improvement initiatives to ensure optimal operational efficiency
Have an understanding of the crypto industry's landscape, tokens and protocols, and the different verticals in which they're deployed (staking, governance, etc.).
Complexity and Impact of Work:
Adapt and learn quickly as business strategies evolve and new products and tasks are introduced.
Manage the complexities of reconciling and settling transactions involving a wide range of digital assets, including cryptocurrencies, tokenized assets, and fiat currencies.
Handle time-sensitive tasks, prioritize competing demands, and meet deadlines to ensure efficient and timely settlements.
Create internal presentations, reports, and/or lead projects to enhance internal processes or contribute to the development of new tasks.
Be a prolific individual contributor, capable of delivering day-to-day results on core tasks autonomously.
Manage and control the monitoring of all outstanding settlements.
Effectively prioritize and triage competing tasks by ensuring accuracy with both Client and Counterparty monitoring tools.
Effectively gauge risks to the organization and to clients, thoughtfully addressing complicated questions.
Organizational Knowledge:
Stay updated with the evolving cryptocurrency industry trends, regulatory guidelines, and best practices related to trading, settlements and custodial services.
Possess a comprehensive understanding of different cryptocurrencies, their underlying technologies, and the operational processes involved in custodianship.
Ensure that knowledge is shared among the team and do not position yourself or others as a single point of failure.
Be familiar with the responsibilities and interests of interdepartmental teams, as well as foster collaborative relationships and partnerships to achieve common goals.
Communication and Influence:
Identify any shortcomings in current processes and suggest improvements.
Actively contribute to discussions within the team to improve processes and productivity, and thoughtfully convey information and insights with impact when working with other teams to address projects & issues.
Collaborate effectively with internal stakeholders, such as traders, operations teams, compliance officers, and executives, to resolve settlement-related issues.
Cultivate strong client relationships by proactively addressing inquiries, providing expert guidance, and ensuring their needs are met with professionalism and clarity.
You may be a fit for this role if you have:
3+ years experience supporting the settlement activities of institutional clients in both traditional asset classes and crypto assets.
Have experience with and understanding of crypto-native institutions.
Demonstrated problem-solving skills and agility, to identify emerging risks quickly, brainstorm solutions, and pivot when goals change.
Although not a requirement, bonus points if:
Experience in Python, SQL, low-code platforms is a plus.
A passion for building early-stage startups.
You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)
About Anchorage Digital: Who we are
The Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in the evolving digital asset ecosystem. As a diverse team of more than 600 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy.
Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. Anchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. “Anchorage Digital” refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.
Protecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here.
$94k-156k yearly est. Auto-Apply 60d+ ago
Operations Associate - New Products
Teero
Remote job
Ready to help dental offices solve their most pressing problems?
Teero is looking for a driven OperationsAssociate to support the creation of new products and workflows for dental offices nationwide. If you thrive on ownership, aren't afraid of helping a business get from 0 → 1, and want to build something extraordinary, we want you on our team.
About Teero
We're transforming the US dental industry with AI-powered software that makes running a practice easier and more efficient. Our staffing platform is growing fast across the country, and we've just launched our second product. We're venture-backed and rapidly expanding what we offer to become the operating system for modern dental offices.
About the Role
You'll work in-person from our Twin Cities office, supporting the New Products team as we scale our first major expansion: Revenue Cycle Management. You'll help dental offices increase collections through our fully outsourced, AI-enabled dental billing product. You'll onboard customers, collect feedback, and help scale our RCM operations. You'll work directly with sales, design, engineering, and founders to build solutions that drive real revenue impact for dental offices.
As Teero grows, so will you. We're looking for an adaptable A-player ready to grow with us.
What You'll Own
Onboard new dental offices to our RCM product via phone and video calls
Collect feedback, identify new product opportunities, and keep customers happy
Improve operational processes, working with engineering to optimize and scale via AI
Streamline operations, from small details to big initiatives
Take on new challenges as they come up (because they will). Success here could lead to Operations Manager
What You Bring
Must-haves:
0-2 years of experience (Class of 2025, we'd love to hear from you)
Track record of winning. You know what success looks like because you've achieved it before
Strong communication skills: you're great on calls and in writing
Second-order thinking: you see connections and consider ripple effects
Comfortable working with LLMs (ChatGPT, Claude, Gemini, etc.) and confident using them in various situations
Self-motivated and comfortable with ambiguity
Adaptable, coachable, good at building relationships
Nice-to-haves:
Dental industry knowledge
Operations experience at high-growth startups
This Role Isn't for You If:
You prefer stable, well-defined roles with clear boundaries
You're uncomfortable with ambiguity and rapid change
You're not excited about wearing multiple hats and doing whatever it takes
You want a clear roadmap of your exact daily tasks
You only want remote work: this role is in-person for fast iteration
What We Offer
Mentorship in a no-ego startup with direct access to our Co-founder, Christian
Competitive salary + equity that could translate into life-changing value as we grow
Unlimited growth potential: expand your role through success
Opportunities to visit our tech team and founders in Amsterdam
The impact of a fast-growing startup
The chance to help shape Teero's future by launching and building new products
About the Team
We're a compact, high-performing team led by co-founders Nate and Christian, former Uber executives who launched and scaled product lines globally. Both grew up in dental families and maintain deep industry connections, giving us the insights to build faster and smarter.
Our team includes early employees from Uber, Adyen, Yandex, and Google. We're operators and engineers who've built and scaled tech platforms from the ground up.
We value people who take ownership without making excuses, who constantly raise the bar, and who lead with empathy by seeing challenges through the eyes of our customers and teammates.
Ready to get started?
Apply now and help us move the dental industry forward.
$41k-86k yearly est. Auto-Apply 60d+ ago
Customer Success Operations Associate
Figure 4.5
Remote job
Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions.
By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.
Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.
We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance.
About the Role
We are looking for a Markets Success Associate with a strong knowledge of trading platforms to be our first line of support for a wide range of clients and investors for all things Figure Markets. This role will sit in the heart of the action: providing product, technical, and educational support along with working cross functionally with Risk Management, Engineers, People Operations, Accounting, and more.
Your effective communication, task-driven problem solving, and attention to detail will contribute to key outcomes that secure existing business initiatives, drive brand engagement, and ensure customer success. You will keep Figure Markets accountable to its customers by troubleshooting problems and providing solutions with knowledge and empathy and efficiency.
What You'll Do
Be the point of contact and advocate for retail and institutional clients and investors.
Guide new users through the onboarding process to ensure seamless account creation and verification
Educate Exchange clients and investors on Figure Markets and its products with knowledge and enthusiasm.
Act as a bridge between customers and internal teams to address any concerns and to ensure customer satisfaction
Promote brand recognition and loyalty by ensuring unrivaled support to our clients and investors via phone, chat interactions, and email.
Leveraging data-driven insights, provide strategic recommendations to our Product Development team, influencing feature enhancements and ultimately contributing to the creation of an outstanding customer experience.
Provide technical support and troubleshooting on a variety of potential issues. Triage and route the identification of technical bugs. Provide recommendations and track until resolved.
Gather data-driven insights and analysis to operationalize and scale key processes.
Recommend modifications and additions to the Team's guiding documents including relevant policies & procedures.
Create cohesive and visually appealing and professional guides, flow charts, FAQs, and other content to support frictionless customer experiences.
What We Look For
3+ years in a front line support and/or customer-facing role.
2+ years of experience working with trading or an exchange platform, preferred.
Proven background in being a dependable and reliable team player.
Flexibility and adaptability to ongoing refinements in process and structure.
Confident, friendly, and compassionate communication skills.
Successfully complete the required compliance training.
A positive and problem-solving approach to customer service.
Ability to instill trust and rapport with customers.
BA/BS from an accredited university preferred.
Process-driven organizational skills.
A quick and flexible learning style with the ability to navigate new technology platforms.
Salary
Compensation Range: $29/hr-$33/hr
15% bonus target, paid quarterly
This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs
Benefits
Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
Company HSA, FSA, Dependent Care, 401k, and commuter benefits
Employer-funded life and disability insurance coverage
11 Observed Holidays & PTO plan
Up to 12 weeks paid family leave
Continuing education reimbursement
Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.
Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
#LI-SB1 #LI-Hybrid
$29-33 hourly Auto-Apply 19d ago
Strategy & Operations Associate
Lightyear 4.0
Remote job
The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom procurement, network inventory management, telecom bill payment, and much more, and is utilized by companies including Honeywell, Alo Yoga, Palo Alto Networks, and Louis Vuitton. Lightyear has raised nearly $50M from the first investors in Roblox, Discord, Coupang, Robinhood, and Flexport.
The Position: As a Customer Strategy & Ops (CSO) Associate, you will sit at the intersection of our customers, product, and go-to-market teams. You'll guide customers through the full lifecycle with a focus on training, enablement, renewals, and identifying/driving expansion opportunities. You'll spend time ensuring that our customers achieve successful outcomes and work cross-functionally with our Sales, Operations, and Product teams.
As the first CSO hire, you will help refine and execute the foundational playbooks, tooling, and processes that scale Lightyear's customer experience. This role is designed to grow into the right hand of the Head of Customer Success, with significant growth in responsibility and compensation over time.
This position will be full-time and fully remote with competitive total cash compensation ranging from $115-135k based on experience and additional equity compensation.
Key Responsibilities
Build strong, lasting relationships with IT managers, procurement teams, and other customer stakeholders
Deliver relevant training and enablement materials to customers to ensure they have confidence and success with the Lightyear platform
Measure and communicate impact through the use of product analytics and financial metrics, including ROI analyses and customer case studies
Prepare and deliver quarterly business reviews that connect customer goals with Lightyear's product impact
Directly impact GDR and NDR by owning customer renewals, proactively identifying account risks, and leading opportunities for expansion in partnership with Sales
Advocate for customers internally, influencing product and operations decisions
Ideal Qualifications
2+ years experience post undergrad at a top-tier consulting, investment banking, startup, or comparable operationally intensive experience
Proven ability to operate with high velocity, balancing hands-on execution with strategic thinking in a fast-paced environment
Strong communication, presentation, and relationship-building skills
High degree of comfort with Excel including the ability to spot trends, interpret reports, and refine/build dashboards
Bonus if located in Austin (Hiring Manager is based in Austin)
$115k-135k yearly Auto-Apply 28d ago
Operations Associate
Astellas Pharma 4.9
Remote job
Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!
Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at *****************
This position is based in Northbrook, Illinois. Remote work from certain states may be permitted in accordance with Astellas' Responsible Flexibility Guidelines. Candidates interested in remote work are encouraged to apply.
Purpose and Scope:
We are seeking a highly organized and proactive OperationsAssociate to support senior and executive management in the BioPharma and Ophthalmology Division of Research and Development. This role is essential for ensuring smooth daily operations, managing special projects, and facilitating communication across departments. This role is a Global role, requiring navigation of multiple time zones including Japan. This role reports to the Head of BioPharma and Ophthalmology Development and will work closely with the BOD Leadership Team.
Responsibilities and Accountabilities:
Serve as the main point of contact between the Head of BOD and leaders in the US and Japan.
Manage communications between other divisions and important external partners.
Organize and execute events, including meetings, departmental functions and workshops, and other company-wide functions.
Handle correspondence, maintain files, and manage office budgets.
Support governance activities, including taking minutes and ensuring compliance as needed
Manage calendars, schedule meetings, and coordinate travel arrangements.
Track Division operation deadlines and lead special projects as needed (e.g., training initiatives, joint steering committee meetings, BOD requests).
Act as a mentor for administrative assistants that support the Division, including setting and standardizing Division best practices.
$68k-118k yearly est. 1d ago
Fraud Operations Performance Associate II
Affirm 4.7
Remote job
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
Our Customer Operations Team is expanding, and we're seeking a dedicated Fraud Operations Performance Associate II to champion label accuracy and enhance the quality of cases worked.
As an integral part of the Quality Assurance team, you will focus on monitoring and improving label accuracy within internal fraud operations teams as well as external vendors. Working collaboratively with cross-functional partners, you'll improve visibility into accuracy. The responsibilities of this position may also extend to ensuring the overall quality of cases worked. It will also be necessary to dedicate 20% of your time to production to stay current with trends, issues, and workflows.
What You'll Do
Identify knowledge gaps through analysis and QA
Collaborate with the Quality Assurance Team and Fraud Operations Leadership to strengthen training and coaching initiatives
Regularly monitor, evaluate and provide feedback to Fraud Operations Teams on how the teams are performing
Document findings as appropriate and escalate to Leadership
Stay informed about the latest fraud trends, regulatory changes, and best practices to continuously improve fraud prevention efforts
Demonstrate punctuality and ensure you are readily available and responsive, given our current remote work setting
Maintain daily expected cases volume with an accuracy score of 98%+
What We Look For
3+ years of Fraud experience, preferably within the fintech industry
1+ years Quality Assurance experience, preferably within the fintech industry
Demonstrated ability to work independently with leadership and exhibit strong project management skills
Strong analytical skills with the capacity to recognize and address fraud trends, issues, and opportunities for improvement
Proven track record of identifying and resolving quality issues and driving process improvements
Focused, self-motivated and reliable with ability to stay focused on a task and work independently
Possesses a positive attitude with excellent interpersonal skills and the ability to interact and build solid working relationships with all levels of the organization
Experience with industry-specific tools and standards, including but not limited to: Salesforce, TLO, TransUnion, LexisNexis, Ekata, Emailage, Looker, Snowflake, Netverify, and Onfido
Base Pay Grade - D
Equity Grade - 1
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents).
USA base pay range (CA, WA, NY, NJ, CT) per year: $70,000 - $90,000
USA base pay range (all other U.S. states) per year: $62,000 - $82,000
Employees new to Affirm typically come in at the start of the pay range.
Please note that visa sponsorship is not available for this position.
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
$70k-90k yearly Auto-Apply 1d ago
Operation Associate
Heritage Civil Works
Remote job
Job Title: OperationsAssociate
Job Type: Full-Time
Compensation: $35 - $50 per hour (based on experience and qualifications)
Reports To: Director of Operations
At Heritage Civil Works, we don't just engineer solutions we empower industries to perform at their peak. We are a top-tier civil engineering firm specializing in advanced modeling, testing, and custom engineering solutions across sectors like pollution control, power generation, aerospace, and biotechnology.
We work with purpose and our operations team is the engine that keeps everything running smoothly behind the scenes. That's where you come in.
The Role: OperationsAssociate (Remote)
We are looking for a highly organized, proactive, and detail-oriented OperationsAssociate to join our growing remote team. You'll work across departments to help streamline internal workflows, support project execution, and keep our systems, schedules, and communications aligned.
Whether its coordinating meetings with precision, handling data entry with care, or helping improve operational processes, you'll be the kind of person we can count on to keep the gears turning especially in a fast-paced, engineering-driven environment.
What You'll Be Doing
Cross-Functional Support
- Collaborate with the engineering, HR, finance, and project teams to support daily operations.
- Assist in managing project timelines, deliverables, and interdepartmental communications.
Data & Documentation
- Maintain internal records, documents, and reports related to active projects, procurement, contracts, and compliance.
- Perform quality checks to ensure data integrity across platforms.
Scheduling & Coordination
- Coordinate meetings, schedules, and virtual events across multiple time zones.
- Support logistics for onboarding, training, and virtual team events.
Process Optimization
- Identify gaps in workflow processes and help implement more efficient systems using tools like Asana, Notion, or Monday.com.
- Suggest improvements and automations that can make life easier for everyone on the team.
Vendor & Partner Coordination
- Support communications with external vendors, partners, and clients.
- Assist with contract follow-ups, document requests, and scheduling of partner meetings.
Administrative Excellence
- Own small-to-medium-scale admin tasks like creating templates, organizing shared drives, preparing slide decks, and tracking expenses.
What Makes You a Great Fit
Required Skills & Qualifications
- 5 years of experience in operations, project coordination, admin support, or similar roles.
- Strong organizational skills with the ability to prioritize and manage multiple tasks.
- Excellent communication skills, both written and verbal.
- Proficiency in tools like Google Workspace, Microsoft 365, Zoom, Slack, and project management platforms.
- Tech-savvy and comfortable learning new systems quickly.
- Self-starter with a proactive mindset you don't wait to be told what to do.
Work-from-Home Requirements
- Reliable high-speed internet.
- Quiet, professional environment to work from.
- Ability to work independently and attend video meetings as needed.
Bonus Points If You Have
- Experience in the civil engineering, construction, or architecture industry.
- Familiarity with platforms like Asana, Notion, Trello, Airtable, or similar.
- Knowledge of contract management or vendor coordination.
Why Join Heritage Civil Works?
- Competitive pay: $35 - $50 per hour, depending on experience.
- Fully remote: Work from anywhere in the U.S.
- Mission-driven work: Support engineering projects that impact lives and industries.
- Growth-focused: Be part of a growing team with real opportunities to expand your role.
- Collaborative culture: Work with smart, down-to-earth people who care about doing great work.
Heritage Civil Works is an Equal Opportunity Employer. Were committed to building a diverse team and creating an inclusive, empowering work environment where everyone can thrive.
$35-50 hourly 60d+ ago
Operations Associate
Seaport Global Securities 4.7
Remote job
Seaport Global Holdings LLC seeks an entry level OperationsAssociate to support our Operations team. The individual will work out of our midtown Manhattan office with the opportunity to work remotely. This individual will work in a fast-paced environment,providing operational support to trading desks. The ideal candidate will have excellent communication abilities, impeccable attention to detail and strong analytical skills.Responsibilities:
Confirm trades with clients and post trade allocations in Seaport's internal system
Research and reconcile trade posting between Seaport's internal system and our clearing firm's system
Ensure trades are matched before settlement date
Responsible for trade life cycle from booking to settlement, including post settlement fail resolution
Requirements:
Skill in settlement processing equity and fixed income trades
Knowledge of CTM and Alert processing
Knowledge of transfer agent documentation requirements
Ability to work independently with limited supervision
Experience interfacing with institutional clients
Qualifications:
College degree and prior experience in operations/support function role preferred
Adept in utilizing Microsoft Office Suite. Knowledge of Pershing NetX360 a plus
Strong communication and organizational skills
Detail-oriented and meticulous
Strong research skills and problem-solving abilities
Qualified applicants are invited to apply for this position via our Career page. Seaport Global Securities LLC is a full-service, mid-sized independent investment bank that offers capital markets advisory, sales, trading and research services. Headquartered in New York with offices across the US and in Europe, we pair extensive knowledge and relationships with fixed income sales, trading and research. For more information, visit **********************
Seaport Global Holdings LLC is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, gender, gender identity, gender expression, age, sexual orientation, disability (physical or mental), medical condition, marital status, ancestry, protected veteran status, genetics and any other protected group status or non-job related characteristics as directed by law.
$45k-85k yearly est. Auto-Apply 1d ago
Care Model Operations Associate
Pomelo Care
Remote job
About us
Pomelo Care is the national leader in evidence-based healthcare for women and children. We deliver personalized, high-quality clinical interventions from reproductive care and pregnancy, infant care and pediatrics, to hormonal health through perimenopause and menopause, with long-term preventive care and condition management. Our model delivers 24/7 multispecialty care to address the medical, behavioral, and social factors that most significantly impact outcomes for women and children. We partner with payers, employers, and providers to expand access to quality healthcare across the system.
Role Description
The Care Model OperationsAssociate role will be a generalist team member supporting the Care Model Operations team, which is accountable for building and scaling Pomelo's operational systems to improve health outcomes through reliable, sustainable care delivery.
Your North Star: Own, organize, and maintain the mission-critical details that influence the practice's ability to deliver reliable, sustainable care that improves health outcomes at scale.
Your key responsibilities will include:
Reporting to the Head of Care Model Operations, you will own subject matter expertise on key vendors/external platforms used by the practice and make configuration updates as needed, e.g. Athena templates, Acuity configurations, translation service, aspirin delivery vendors, DME vendors
Partner with ProductOperations to scope and maintain playbook requests
Own subject matter expertise and first line on questions for discrete programmatic workflows (e.g., SUD)
Support care ops directors on discrete fact-finding workstreams (e.g., Metabase analysis, interviews, chart investigation) and rollout support as needed (e.g., updating slides, handbooks, team communications)
Who you are
3+ years of experience in care delivery operations, care operations, or analytical roles
Exceptional project management and prioritization skills
Eagerness to own detailed documentation and workflows; organizes information with meticulous attention to detail while simplifying the reading experience for end users
Analytical and investigative skills, with demonstrated ability to develop informed hypotheses and dig into the root cause of a problem
Proactive, reliable communicator who can summarize insights for a cross-functional audience
Experience creating clear and traceable analyses in Google Sheets/Excel (bonus points for comfort with importing and manipulating data with formulas, pivot tables, etc.) and Metabase
Why you should join our team
By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.
We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer:
Competitive healthcare benefits
Generous equity compensation
Generous PTO policy
At Pomelo, we are committed to hiring the best team to improve outcomes for all patients, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $70,000 - $80,000 annually. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.
#LI-Remote
Potential Fraud Warning
Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information.
Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending ******************.
If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at ********************** to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.
$70k-80k yearly Auto-Apply 1d ago
Legal Operations Associate (Remote)
Vc Lab
Remote job
Decile Group (************************ is transforming venture capital into a force for good in the world. We are working to launch 10,000 next-generation venture capital firms by 2030, fundamentally changing the face of venture capital. We operate an integrated platform for modern venture capital, spanning education, software, and fund operations. VC Lab trains the next generation of fund managers. Decile Hub provides AI-enabled tools for fund operations. Start Fund enables managers to launch institutional-grade funds in under 24 hours. Decile Capital deploys capital into emerging managers. Together, these offerings make venture capital more accessible to anyone with world-class ideas and execution.
Role OverviewWe are hiring a Legal OperationsAssociate to help launch and maintain multiple venture capital firms around the world by working with general partners (fund managers) on their fund paperwork and fund operational matters from formation to governance to compliance, etc.
The ideal candidate will have a paralegal and legal/fund operations background, with ideally some knowledge and experience in venture capital. Experience performing legal work under attorney supervision is required.
Decile Group provides a fast-paced startup environment, where everyone has the opportunity to help with everything. You will have an opportunity to experience every facet of venture capital and build the future of venture investing. This is a unique opportunity to ramp up your experience in the field of venture capital.
Remote candidates will be considered. Applicants for this role need to be based in the U.S.
OperationsAssociate responsibilities include:
Support the formation and maintenance/governance needs of general partners (and their funds) around the world, potentially with expanding domiciles
Coordinate with legal partners in preparing fund formation and governance agreements
Work with our evolving premiere SaaS for VC firms
Help take ownership of fund client accounts and relationships
What You Have:
3 + years of experience in legal or fund operations (performing legal work)
Strong professional phone and videoconferencing persona
High digital literacy, able to learn new software quickly
Strong ability to work in a collaborative team environment
Composed in high stress situations
Exceptional written and verbal communication skills
High emotional intelligence and intuition
Proactive attitude to tackle any opportunity or challenge
Skills to create logical solutions to complex problems
Detail-oriented and analytical nature, particularly with respect to legal agreements
Ability to thrive in a fast-growing business
Flexible and adaptable
Nice to Have
2+ years of experience in venture capital
Experience working in a startup
Experience working in a startup or incubator
Experience working with startup financings
Multi-lingual
SaaS experience
What We Offer
Meaningful impact through building infrastructure that expands access to venture capital globally
Opportunity for career growth and role expansion as the platform scales
Competitive compensation commensurate with experience
Remote-first work environment with thoughtful, high-caliber teammates
A working schedule for adults, including flexible hours and flexible PTO
This is great fit if you…
Want to break into the venture capital industry at a startup
Want the ability to help change the world
Want to work in a vibrant work environment with passionate and capable team members
Want opportunities for personal growth and potential role expansion in operations
Are a paralegal wanting to transition into legal and fund operations
How to Apply:If you don't tick every box above, we'd still encourage you to apply. We're building a diverse team whose skills balance and complement one another. Please describe why you are uniquely qualified for this position as a Legal OperationsAssociate in the competitive field of Venture Capital to apply, as well as submit your resume and cover letter.
$38k-72k yearly est. Auto-Apply 60d+ ago
Strategy & Operations Associate
Mashgin
Remote job
About MashginMashgin powers the world's best checkout experience for over 40 million users. Customers just place their items on our kiosks and our AI rings up their entire order in less than a second. With Mashgin, lines are now optional. Mashgin's technology powers over 1 billion transactions at your favorite locations, including over half of all US professional sports teams, 4,000 convenience stores, major airports, universities, and more.
We're not just building cutting-edge AI-we're creating real-world impact and unforgettable experiences. Backed by a well-funded Series B, we're also one of the rare AI startups that's already profitable.
Our secret? A culture of extreme ownership, autonomy, and customer obsession. At Mashgin, you're not just an employee-you're an owner. We might do things differently than most startups… but then again, most startups aren't profitable with an army of raving fans behind them.
Position SummaryAs a Strategy & OperationsAssociate, you will be an integral part of a growing team responsible for driving strategy and operational excellence within Mashgin. Reporting into the Director of Business Operations and working closely with cross-functional leaders, you'll be a trusted thought partner and provide value to the organization by answering questions that are critical to unlock growth drivers. We are looking for someone who is excited to own problems end to end, work autonomously, and partner with stakeholders across the organization. You Will
Develop data-backed perspectives on critical strategic questions to support executive level decision making, including go-to-market plans, operational scaling, and customer success initiatives
Identify and address business challenges across GTM, growth, process improvements, working through the problem from definition and strategy through execution
Contribute to the goal setting and strategic roadmap development for the organization
Lead and manage ad hoc workstreams such as new market assessment and partnership evaluation
Support sales teams in proving value for our customers through data analysis and pilot monitoring
Minimum Qualifications
2-5 years in management consulting or investment banking
Structured problem solver who can break down ambiguous problems
Exceptional communication and interpersonal skills to effectively engage with customer and internal stakeholders
Analytical mindset with ability to interpret data and drive insights; highly proficient in google suite (sheets, pages) and data visualization tools. Ability to write SQL and build dashboards is a plus
Excellent problem-solving and decision-making abilities
Bias to action, self starter, and comfortable in ambiguity
Low ego, humble, team player with a can-do attitude
Preferred Qualifications
B2B SAAS company experience
Start up experience
What We Offer
An opportunity to work on a small, multidisciplinary team with the potential to break new ground in many different industries
Excellent health, dental and vision insurance for you and your dependents
401k plan
Flexible PTO policy
Catered lunch in office with fully stocked snacks and beverages
Pet insurance for your fur babies
Voluntary life insurance plan
Competitive salary and options in a small, rapidly scaling company
Mashgin is proud to be an equal opportunity employer. Individuals seeking employment at Mashgin are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Notice on fraudulent jobs We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, claiming to represent Mashgin. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers. These job postings and offers are not authorized by Mashgin, and Mashgin is not responsible for fraudulent offers or requests for personal information or payments. Mashgin will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process. Candidates who have questions about the validity of Mashgin job postings or offers should consult the job postings on our mashgin.com career site. If you think you've been scammed, please reference this site for more information.
$38k-72k yearly est. Auto-Apply 47d ago
Revenue Operations & Growth Associate
Optimal Dynamics
Remote job
About Our Company
Built on over four decades of pioneering research at Princeton University, our platform represents the leading edge of innovation in freight and transportation planning. We help customers unlock double-digit revenue gains and drive smarter, data-driven operations at scale.
With the recent close of our Series C funding round led by Koch Disruptive Technologies, we're entering an exciting new phase of growth. Today, Optimal Dynamics is a high-growth company of ~70 employees, backed by top-tier investors including Bessemer Venture Partners, The Westly Group, Activate Capital, and Koch.
We're on a mission to redefine the way logistics decisions are made-and we're just getting started.
About Our Team
We are a team of bright, kind, and solution-oriented people focused on creating value for our customers. We can solve problems individually, but understand that the best solutions are found when the team brainstorms ideas together. We are excited about balancing the need to deploy new solutions quickly and designing solutions that are secured, reliable, maintainable, and scalable for the long run.
Role Overview
We are seeking a Revenue Operations & Growth Associate to play a critical role in strengthening and scaling the revenue engine at Optimal Dynamics. You will support our rapidly growing Sales, Marketing, and Customer Success organizations by owning key analyses, processes, and systems that power GTM efficiency and effectiveness.
Your work will build the backbone of our RevOps function and directly influence how we acquire, retain, and grow customers in the freight optimization and AI-driven decision automation market. You will partner closely with GTM leaders to improve forecasting accuracy, increase pipeline visibility, support territory planning, enhance reporting, and elevate our operational rigor.
Your impact will be felt across the entire customer lifecycle as you unlock insights, streamline workflows, and ensure our teams operate with clean data, scalable processes, and actionable analytics.
Key Responsibilities
Flexibility & enthusiasm - no two work weeks will be identical. You will work across a variety of requests and be responsible for exploring any revenue-impacting topic.
Proactively tracking and reporting on all metrics and KPIs that impact our revenue objectives.
Reviewing, combining, and manipulating data across multiple sources to determine attribution across all results.
Identify and implement business process and workflow automation opportunities
Collaborating on the creation and maintenance of the company's corporate direct sales revenue model.
Designing and presenting strategic presentations to our executive team and board of directors.
Solving business problems through data-driven analysis.
Work alongside technical resources to design our GTM tech stack to support our business objectives.
Non Negotiables
Strategy: At least 4 years working on corporate strategy or related themes in SaaS or high-growth businesses.
Finance: Understanding of SaaS concepts and their applications (e.g., recurring revenue, net retention, gross margins).
Operations: Background working with revenue or sales operations teams and tools. Experience with Salesforce is highly valued.
Analytics: Advanced Microsoft Excel skills and other related statistical tools.
Creativity: Ability to design compelling slideshows that communicate complex topics in
less than an hour for an executive audience.
Sales Expertise: Knowledge of the enterprise sales process and sales methodologies.
Collaboration: Enjoy working with a team in a “project” based environment.
Drive: This role requires going above and beyond. Occasionally, that means a time commitment beyond the typical 9-5.
Bonus Points
Experience in logistics, transportation, or supply chain environments
Prior work with revenue forecasting, pipeline modeling, or cohort analysis
Experience in a rapidly growing startup environment
Skilled with tools like: LLMs, Snowflake, Python, SQL, Salesforce, and Clay.
Compensation: $100,000-$175,000 OTE, commensurate with experience
Benefits
Competitive compensation, including Series C level equity
Health / Dental / Vision 100% covered for employee and 50% for dependents
Life Insurance, with optional supplemental insurance
Flexible Spending Account (FSA)
Health Spending Account (HSA)
401(k) with match
Unlimited PTO (vacation, personal days, sick days, jury duty, military leave, bereavement)
11 Holidays
Paid Parental Leave for all employees
Short-term and Long-term Disability Insurances, and AD&D Insurance
Fitness membership reimbursement
Commuter benefits
Optimal Dynamics is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and employees. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law.
Optimal Dynamics is committed to working with and providing access and reasonable accommodation to applicants. If you require an accommodation, please reach out to *************************** once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
$38k-72k yearly est. Auto-Apply 18d ago
Remote Operations Associate
RWE Clean Energy
Remote job
**RWE Clean Energy, LLC** **To start as soon as possible, full time, permanent** **Functional area:** Operations & Maintenance **Remuneration:** Exempt The **Remote OperationsAssociate** provides 24/7 remote monitoring of the RWE North American renewable energy fleet. Remote Operators will interface with teams including Generation Dispatch, Operations, Engineering, IT, OT, Plant Controls, and SCADA Operations to achieve success.
**Role Responsibilities:**
+ Monitor North American (NA) operating sites from the 24/7 Remote Operation Center (ROC)
+ Provide notification of RWE energy technology, including but not limited to Wind, Solar, and Energy Storage Systems (ESS), events and issues to Dispatch, Operations, and Engineering teams as needed
+ Monitor RWE energy technology, including but not limited to Wind, Solar, and Energy Storage Systems (ESS), events, and address status changes per ROC procedures
+ Receive and respond to instructions from RWE personnel, concerning RWE energy technology operations, in accordance with ROC procedures
+ Complete required ROC and OEM training
+ Develop a working knowledge of OEM SCADA systems and other fleet monitoring tools
+ Work or cover 12-hour shifts over days/nights/weekends and holidays
+ Participate in cross-team training on specific topics, systems, and processes
+ Perform ad-hoc data reporting to assist in the preparation of various reports regarding turbine operation and performance
+ Remotely troubleshoot and diagnose operational and technical issues, and communicate to Operations and Engineering, as detailed by ROC procedures
**Job Requirements and Experiences:**
+ Hold a High School Diploma or equivalent
+ A minimum of 2 years of work experience in a technical-related position with at least 1 year of experience in power operations, power control, SCADA operations, renewable energy, or a similar environmen
+ Preferred: Experience with renewable energy troubleshooting tools/ software listed below:
+ ToolboxST,
+ Toolkit,
+ Fluence,
+ SMA,
+ TMEIC,
+ Power Electronics
+ Substitution: A Bachelor's degree in Engineering from an accredited school may substitute for 2 years of work experience. An AS/AA degree in Engineering Technology or a Bachelor's degree in Business from an accredited school may substitute for 1 year of technical experience
+ Ability to walk, climb, and stand extensively during the workday
+ Ability to work within tight deadlines
+ Ability to work independently and as part of a team
+ Strong interpersonal skills, with the ability to manage customer relationships
+ Demonstrated desire to learn about the Company and the renewables space
+ Excellent proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) and Teams
+ Strong leadership and communication, and the ability to meet deadlines
+ Strong organization skills and ability to coordinate multiple tasks and deliverables
+ Ability to multitask, while working independently and as part of a team
+ Motivated self-starter, goal-oriented, and strong problem-solving abilities
+ Proven ability to empathize, build relationships, and effectively communicate with people from a diverse set of backgrounds
+ Responds well to direction, is easy to challenge and develop, and is coachable
+ Is detail-oriented, has strong business acumen, and a sound understanding of business concepts
**Work Environment:**
This position is an office-based role with some travel and visits to other RWECE offices and field locations. The employee must be able to sit, walk, or stand for long durations of time.
**Benefits offered:** Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary.
**Apply with just a few clicks:** ad code **91441**
Any questions? **Contact rwece_********************
We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
RWE Clean Energy is the third largest renewable energy company in the United States, with a presence in most U.S. states from coast to coast. RWE's team of about 2,000 employees in the U.S. stands ready to help meet the nation's growing energy needs. With its homegrown and fastest-to-market product, RWE supports the goal of American Energy dominance and independence. To that end, RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind, solar and battery projects, focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. RWE's energy trading business complements this. RWE is also a major offtaker of American liquified natural gas (LNG).
$30k-59k yearly est. Easy Apply 18d ago
Account Management Operations Associate
Resortpass 4.5
Remote job
About the company:
ResortPass is redefining what it means to be a hotel guest. We're building a new category in hospitality: day access to luxury hotel experiences from breathtaking pools and private beaches to deluxe spas and wellness recharges so people can escape without an overnight stay.
Our marketplace now connects guests with 2,300+ partner hotels and resorts, including Ritz-Carlton, Four Seasons, Marriott Hilton, and more. We've helped millions of people enjoy premium hospitality close to home, making rest more mindful, togetherness more meaningful, and escape more accessible. The result: unforgettable experiences for guests and new revenue streams for partners.
Backed by some of the best consumer and growth investors, including CRV, Declaration, Brian Kelly (The Points Guy), WME, FJ Labs, and more, ResortPass is scaling a product people love and creating an entirely new way to experience hospitality.
About the role
We are currently hiring a new member on our Account Management team! This person will handle many of the manual updates for our team due to system limitations. You will assist the AM team during the busy season and allow them to focus on inventory, pricing and hotel product conversion. This person will not be interacting with the hotels much but assisting with data entry tasks.
This is a wonderful opportunity for someone looking for seasonal remote work. Compensation for this position will be $25 per hour and your shift will be Monday - Friday.
What you'll do
Assist in managing hotel accounts, including updating information and resolving issues
Perform data entry tasks accurately and efficiently to maintain and update partner records
Handle reactive tasks such as responding to client inquiries, providing support, and escalating concerns
Collaborate with the account management team to ensure a seamless and high-quality partner experience
Assist with ad-hoc projects as assigned to support the overall goals of the account management team
Who you are
We encourage candidates to apply even if they don't have 100% of the below qualifications. We believe in a holistic approach when evaluating talent for our team and post new roles often, so even if this role isn't quite right, we want to meet you!
You have at least 1 year of experience in a customer-facing/data entry role and are driven to find the best solutions and build great relationships
An organized multitasker. You have experience efficiently managing multiple online platforms and juggling different tasks in a fast-paced environment while staying detail-oriented
An empathetic partner. You're able to adapt and respond to different personalities and corresponding requests with a friendly, positive, and patient personality
Communicative. You're clear and concise in your written and verbal communications
A problem solver. You're excited by a complex problem and take pride in finding unique and timely solutions
A good human being. While building a startup is hard, being a good human being is not. We are creating a culture of people you want to work with. We create incredible experiences for our guests, and want to do the same for our employees
This contract position requires use of personal equipment including a computer and internet connection.
$25 hourly Auto-Apply 7d ago
Support Operations Associate
Sales Match
Remote job
Job Title: Remote Support OperationsAssociate
Hourly Pay: $20 - $24/hour
We are seeking a proactive and detail-oriented Support OperationsAssociate to join our remote team. In this role, you will assist with ensuring the smooth operation of our customer support function by tracking key metrics, maintaining workflow efficiency, and contributing to operational improvements. If you enjoy working behind the scenes to enhance customer service delivery and are looking for a remote opportunity with growth potential, we would love to hear from you.
Key Responsibilities:
Support daily operations of the customer support department.
Monitor service quality metrics and suggest workflow optimizations.
Track KPIs and prepare regular operational reports.
Identify and address inefficiencies in support processes.
Assist with the development of training resources and best practice documentation.
Collaborate with support leads to maintain operational consistency and excellence.
Contribute ideas for improving tools, systems, and support strategies.
Help implement new processes and measure their effectiveness over time.
Qualifications:
Strong organizational and multitasking skills.
Comfortable using customer service platforms and data analysis tools.
Analytical thinker with a focus on efficiency and continuous improvement.
Excellent written and verbal communication skills.
Ability to work independently in a remote environment.
Previous experience in support operations, customer service, or administrative roles is preferred but not required.
Reliable internet connection and a quiet, dedicated workspace.
Perks & Benefits:
100% remote work with flexible scheduling.
Competitive hourly pay: $20 - $24 based on experience.
Paid training and career development support.
Collaborative, supportive work environment.
Opportunities for career advancement into senior support and operations roles.
$20-24 hourly 60d+ ago
Webinar Operations Associate
Surgent McCoy Cpe LLC 3.1
Remote job
KnowFully Learning Group is growing and is currently in search of a Webinar OperationsAssociate!
KnowFully Learning Group provides comprehensive and engaging continuing education for professionals at all experience levels and support those preparing for certification exams. We service two main industries - Finance/Accounting and Healthcare. Our employees are innovative and passionate about learning. We embrace each other's differences. Through our learning initiatives and teambuilding, we have created a great place to work. If you love what you do and want to work in an environment where hard work is valued, please apply!
This position is a technically savvy and customer-centric individual who is responsible for administering live webinars for the learners and providing customer support via phone and live chat. Proficiency in audio/video technology, combined with their strong organizational and communication skills, will play a vital role in delivering top-notch services to customers. Demonstrating a successful track record in administering daily live webinar broadcasts while upholding excellent service standards and ensuring high customer satisfaction.
Location:
Remote
Supervisory Responsibilities:
None
Duties/Responsibilities:
Capture, record, and deliver high quality webinar broadcasts.
Troubleshoot technical issues that customers might have when viewing our webinars.
Pre-production equipment tests to prevent any issues during live broadcasts and recordings.
Handle complaints, provide appropriate solutions, and alternatives within the time limits and follow up to ensure resolution.
Assist customers with other support related needs.
Follow communication procedures, guidelines, and policies.
Available for evening/weekend work when necessary.
Other duties and responsibilities as assigned.
Required Skills/Abilities:
Ability to collaborate and respond quickly.
Excellent organizational skills and attention to detail, accuracy, and quality.
Excellent communication skills, both written and oral.
Excellent time management skills with a proven ability to meet deadlines.
Strong Computer / Data Entry Skills - Microsoft Office Proficiency.
Problem solving and troubleshooting skills.
Continual focus on improvement, innovation, and creative development.
Ability to work well independently and as a team.
Ability to adapt to the changing needs of the company and department.
Ability to portray a cooperative, professional, and positive attitude towards customers, managers, and other co-workers.
Ability to function well in a high-paced and at times stressful environment.
Ability to multi-task in a flexible environment with minimum supervision
Proficient with Microsoft Office Suite or related software.
Salary:
The starting salary for the Webinar OperationsAssociate position is competitive and will be commensurate with the candidate's qualifications and experience. The starting hourly pay is $20/hour with the potential for an annual discretionary bonus based on company and individual performance. The final offer will be determined based on factors such as the candidate's skills, education, relevant work experience, and location. The company also offers a comprehensive benefits package, including health insurance, retirement plan, paid time off, and other perks like remote work. The total compensation package will be discussed in the interview process and based on fit for the role and the organization.
The company is committed to providing a fair and competitive compensation structure that reflects the value and contributions of its employees. We believe in fostering a work environment that recognizes and rewards excellence, and we are dedicated to attracting and retaining top talent in the industry.
Education and Experience:
BA/BS College degree; Degrees specifically in TV/Film/Video production, Communications, Computer Science, Audio/Visual, or equivalent work experience preferred.
Live Production Experience; Experience in a live production environment, filming, and/or outputting live streaming video.
Remote Production Experience; Experience in a remote production environment, filming, and/or outputting live streaming video.
Strong Computer Skills: Experience in video/audio editing through the Adobe Suite is a major plus. HTML5 video playback knowledge a plus. Familiarity with CRM systems and practices; Microsoft Dynamics experience preferred. Experience with Webinar/video conferencing technology and using webcams. Knowledgeable in both Microsoft and Apple products.
Experience in Customer Service, Technical Support, or related areas with direct customer communication: Phone/Live Chat support experience preferred.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Equal Opportunity Statement:
KnowFully Learning Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$20 hourly Auto-Apply 60d+ ago
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