Product owner jobs in Bowie, MD

47559-1 Lead Product Owner -Hybrid Duration: 12 Months Contract to Hire role Seasoned ServiceNow Product Owner with deep expertise in platform capabilities across ITSM, HRSD, and CRM modules. - Proven ability to deliver post-adoption account management experiences, ensuring customer satisfaction and long-term value realization. - Skilled in building trusted relationships with stakeholders across business and IT functions. - Adept at communicating complex technical concepts in clear, business-friendly language. - Comfortable facilitating workshops, demos, and roadmap discussions with C-level audiences

We're seeking an experienced ServiceNow Product Owner to act as the primary liaison between client stakeholders and internal delivery teams. This role focuses on driving customer adoption, optimizing workflows, and ensuring product solutions deliver measurable business value. Responsibilities: Lead discovery, adoption, and post-adoption support to ensure customers successfully leverage ServiceNow capabilities. Translate client needs into product features, user stories, and roadmap priorities. Conduct discovery sessions, map processes to platform capabilities, identify gaps, and define adoption strategies. Serve as the main point of contact for customer accounts-overseeing onboarding, implementation, and ongoing success reviews. Partner with cross-functional teams to deliver MVPs, enhancements, and continuous improvements. Coach teams on Agile practices and mentor Product Owners. Qualifications: Bachelor's degree in Product Management, IT, Engineering, or related field (or 4 additional years of relevant experience). 6+ years in IT, business analysis, or solutions development OR 4+ years as a Product Owner. Strong ServiceNow platform expertise (ITSM, HRSD, CRM). Excellent problem-solving, communication, and stakeholder-management skills. Experience with large-scale ServiceNow implementations (preferred). Healthcare industry experience (a plus). Certified Scrum Product Owner and ServiceNow certifications (preferred). Required Skills: Strong ability to drive adoption and customer success. Skilled in stakeholder engagement and C-level communication. Ability to translate technical concepts into business value and facilitate workshops/demos.

Role: Lead ServiceNow Product Owner W2 Contract-to-Hire: 12 Months This position is hybrid. Candidates must be comfortable working onsite in Reston, VA, once or twice per week - plus mandatory in-person Sprint and PI Planning sessions. Overview & Responsibilities: Lead the visionary product strategy for a critical, new program-the FEP hub migration-to build a comprehensive Contact Center Solution based on ServiceNow CSM and ITSM modules. This is a strategic role requiring a "visionary" mindset, capable of defining a multi-year roadmap, building business cases for new features (like AI), and leading a large-scale ServiceNow transformation program. You will… • Lead the product vision and define the multi-year roadmap for the new Contact Center Solution. • Drive and lead a large-scale ServiceNow program transformation, focusing on implementation, not just utilizing the tool. • Ideate and evaluate new features (e.g., AI features), determining their business value and building business cases for leadership approval. • Serve as a customer-facing leader, capable of developing presentations and documentation to translate technical information to customers. • Write user stories based on ServiceNow requirements and work with the team to execute the roadmap. • Support numerous meetings with business owners, customers, and internal teams to facilitate roadmap work. Required Qualifications: • Experience leading large-scale ServiceNow program transformation. • Experience with ServiceNow implementation using CSM and ITSM modules. • Proven ability to define multi-year product roadmaps and articulate product vision. • Strong customer-facing communication and presentation skills. • Certified Scrum Product Owner (CSPO) or equivalent Product Owner certification. Preferred Qualifications: • ServiceNow certification. • Prior healthcare experience. • Experience in developing business cases for, or implementing, AI features

Job Title: Lead Product Owner Duration: 12 Months+ Job Purpose: Drives value to both customers and the business by serving as the primary liaison between client stakeholders and internal delivery teams. Partners with customers to guide plan discovery, adoption, and post-adoption support, ensuring that product solutions deliver measurable business outcomes. Represents the voice of the customer in backlog prioritization, roadmap planning, and feature development, while fostering long-term client relationships built on trust and service excellence. ServiceNow expertise is essential to effectively manage product backlogs, streamline workflows, and deliver customer-centric solutions. ESSENTIAL FUNCTIONS: 70% Enable successful customer adoption of solutions by working closely with clients to understand their operational needs, translate those needs into product capabilities, and ensure the current system supports their workflows. Serve as the trusted advisor guiding customers through discovery, adoption, and post-adoption support. Conduct in-depth discovery sessions with customers to capture operational requirements, pain points, and desired outcomes. Map customer processes against product capabilities to identify gaps, opportunities, and adoption pathways. Analyze customer feedback and usage data to continuously refine understanding of adoption challenges and opportunities. Identify key stakeholders and champions within customer organizations to support adoption efforts. Assess readiness for change and tailor adoption strategies accordingly. Develop metrics and KPIs to measure adoption success and inform ongoing improvements. Serve as the accountable owner for customer success across product adoption and lifecycle management. 10% Act as the primary point of contact for customer accounts, providing proactive communication, updates, and support throughout the adoption journey. Guide customers through onboarding and implementation, ensuring smooth transitions and effective use of product capabilities. Partner with business analysts and technologists to break down MVPs into actionable user stories that reflect customer priorities. Provide post-adoption support, including performance reviews, feedback sessions, and continuous improvement planning. Educate customers and internal stakeholders on product features, best practices, and value realization. 10% Support culture change to improve delivery agility. Provide coaching to team members who are new to Scrum and Agile practices. Supports team building and team development by utilizing the abilities and skills of individuals, and fostering a feedback culture. Mentors Product Owners to ensure their success. Required Experience: 8-10 years Product Owner experience Experience in ServiceNow Platform implementation in large scale business transformation projects Previous healthcare experience ServiceNow experience is required Leading ServiceNow programs (CSM, ability to write user stories based on ServiceNow) Customer Facing role, good communication skills, ability to build roadmaps, create presentations, documentations, meetings with business owners, owners and facilitates the roadmaps and work. Looking ground up product. Visionary person required

Robert Half is supporting a client with hiring a full-time, permanent Product Manager. The ideal candidate has experience owning consumable product lifecycles and launches from start to finish. You will also work cross-functionally to complete product roadmaps and discover new opportunities. This role is HYBRID - 3x a week onsite in Baltimore, MD. Responsibilities Own the product lifecycle end-to-end - from consumer insights and research to commercialization and launch Establish and maintain a robust product innovation pipeline, coordinating cross-functional input and guiding concepts from early exploration to actionable opportunities Lead the Stage-Gate process for the innovation product portfolio, ensuring cross-functional alignment and on-time progression through each phase Synthesize market trends, consumer insights, and competitive intelligence to optimize strategy and deliver on key business goals Track product performance post-launch and identify opportunities for product optimization Translate insights into commercially viable and compelling consumer-facing products Qualifications Bachelor's degree required 5+ years of experience in Product Management, Brand Management, or Innovation Strong written, verbal and collaboration skills Proven track record of delivering successful product launches from ideation to commercialization Strong storytelling ability - able to simplify science and innovation into clear, compelling consumer and business narratives. Strong project management skills with the ability to drive cross-functional teams under tight timelines.

Role: Product Manager Duration: 6 Months Contract Over all 13+ years Responsibilities Manage and improve the overall product management process for the product to define the product strategy, roadmap and priorities Deliver product roadmaps, and influence the balance of scope-budget-timelines, strategic planning, and demonstrate agile expertise Ensure the product provides delight to customers with a high customer satisfaction score Be the product champion in various internal and external forums, clearly articulating the value proposition and benefits Deliver a complete product to the market (software, hardware, services, documentation, training) Gather and analyze feedback from customers, marketing, development, and data analysts Become an expert on competitive products in the marketplace Provide regular updates and manage executive stakeholder communication and reporting Perform product demonstrations and product presentations Develop use cases and user stories for new product features Own the product backlog, facilitates discussions, and user story grooming Monitor the status of development projects supporting new features.

Responsibilities: Business & Product Strategy Deeply understand the business of Digital Banking - from member needs to operational processes to revenue and engagement levers. Translate business objectives into a clear product roadmap and measurable outcomes. Partner with business and technology leadership to prioritize initiatives that drive member value and growth. Technical Expertise Work closely with engineering and architecture teams to translate product vision into scalable, performant digital solutions. Understand system dependencies, integration patterns, and constraints across Salesforce, core banking, and digital experience layers. Evaluate technical trade-offs and ensure alignment with long-term platform strategy. Analytics & Insight Define, track, and analyze KPIs for digital adoption, engagement, and performance. Partner with Data and Analytics teams to establish dashboards and reporting that inform decision-making. Use data to articulate the “why” behind product outcomes and continuously drive improvement. Financial Management Lead CapEx and OpEx planning and management for Digital Banking initiatives in partnership with Finance, IT, and Consumer Bank leadership. Track spend, forecast investment needs, and ensure alignment between financials and strategic priorities. Provide clear reporting on financial performance, ROI, and project value realization. Quarterly Planning Organize and lead quarterly planning sessions across Consumer Banking and IT. Align stakeholders around shared priorities, resourcing, and sequencing. Foster a culture of transparency, accountability, and results. Requirements: Bachelor's degree in Business, Computer Science, Engineering, or related field; MBA or advanced degree preferred. 8+ years of experience in Product Management or Technical Product Management; experience in Digital Banking or FinTech strongly preferred. Must have leadership experience. Strong understanding of digital channels (mobile and online banking), APIs, cloud platforms, and core systems integration.

The Platform Team manages and enhances the company's core inventory platform, which houses detailed information on properties, units, amenities, parking, and other key assets. This platform serves as a foundational system for the organization, supporting both corporate operations and on-site management teams. We're seeking an Associate Product Manager with strong product orientation - someone who's eager to grow into a Product Management role - to help translate business needs into impactful product solutions that drive efficiency and value across the company. Key Responsibilities Partner with stakeholders to understand business challenges, identify opportunities, and define clear requirements. Gather, document, and translate requirements into actionable user stories and acceptance criteria for development and data teams. Act as a bridge between business and technical teams, ensuring mutual understanding and alignment throughout the product lifecycle. Analyze data and user behavior to generate insights, measure adoption, and support product decisions. Develop and deliver presentation materials and documentation, including PowerPoint decks, Figma mockups, and Visio process flows. Support rollout, communication, and adoption of new platform features and enhancements. Preferred Skills Experience with Digital Adoption Platforms (DAPs) such as Pendo, WalkMe, Applearn, or Apty. Familiarity with Contract Lifecycle Management (CLM) systems, including DocuSign CLM or similar tools.

Responsibilities: Business-person who has knowledge of secondary mortgage, securitization and communicate with IT and business team in business terminology and provide business inputs / flow / processes etc. Can be able to discuss business with client's PO / PA and IT team leads. At the same time, he can help DEV Team to resolve their doubts about business requirements. Agile knowledge is added advantage. Experience and knowledge of secondary mortgage, securitization is must. Key responsibilities: - Define and own product strategy, roadmap and release plans for secondary mortgage market and securitization capabilities. - Lead the product vision, roadmap and execution for systems and processes that support the secondary mortgage market, with a strong emphasis on securitization workflows and investor delivery. - Act as the single product owner voice between business stakeholders (trading, capital markets, trading ops, servicing, investor relations, risk, legal) and delivery teams to prioritize value, manage scope, and ensure timely, compliant releases. - Own product outcomes: investor settlement accuracy, timeliness of deliveries, quality of loan tapes, complaint handling, regulatory and investor reporting, and automation of manual touchpoints. - Translate business requirements and capital markets practices into well-structured user stories, acceptance criteria and prioritized backlog. - Work deeply with trading, structuring, ops and risk to shape features for loan pooling, MBS/TBA workflows, REMIC/Trust setup, cashflow waterfalls, trustee reporting, and investor accounting. - Ensure systems and data meet investor, rating agency and regulatory requirements (prospectuses, pooling criteria, representations & warranties, remediations). - Coordinate end-to-end delivery across engineering, QA, data, and integration teams; facilitate sprint planning, demos and UAT. - Validate functional and data quality through review of loan-level tapes, settlement exceptions, reconciliations and investor remits. - Partner with legal, compliance and risk to embed controls and automated checks for repurchase triggers, indemnifications and servicing transfers. - Drive continuous improvement: reduce manual reconciliations, automation of investor reporting, increase straight-through-processing and lower settlement risk. - Provide domain expertise to support pricing/valuation, prepayment modeling assumptions and business cases for product investment. Required experience and skills: - Proven product owner or senior business analyst experience in the secondary mortgage market. - Direct experience with mortgage securitization processes (structuring, pooling, deal execution, trustee setup, REMIC/Trust mechanics) strongly preferred. - Strong knowledge of loan-level deliverables and investor requirements (loan tapes, formats, data elements), GSE and agency/non-agency securitizations. - Familiarity with investor platforms, settlements, custodian/trustee interactions, and investor reporting. - Experience working in Agile/Scrum environments and using tools such as JIRA, Confluence and CI/CD practices. - Good technical fluency: ability to review data models, SQL queries, API specifications and system integration points with engineering teams. - Excellent written and verbal communication skills; proven ability to align multiple stakeholders and make trade-offs. - Strong analytical and problem-solving abilities with attention to detail and control orientation. - Domain-focused problem-solver who can move quickly between strategic thinking and detailed operational requirements. - Pragmatic decision-maker who prioritizes risk mitigation and business value. - Collaborative leader with the ability to influence cross-functional teams without direct authority. Preferred qualifications: - Prior work in capital markets, mortgage trading desks, securitization desks, or servicing/loan delivery teams. - Understanding of cashflow waterfalls, credit enhancement structures, tranche mechanics and rating agency considerations. - Experience with loan servicing rights (MSR) systems, investor accounting systems, or mortgage servicing platforms. - Familiarity with regulatory frameworks affecting securitization and investor disclosures. - Bachelor's degree in Finance, Economics, Business or related field; MBA or advanced degree a plus. Success metrics: - Increase in straight-through processing rate for investor deliveries. - Reduction in settlement exceptions and repurchase incidents. - On-time investor reporting and settlements. - Predictability and quality of delivery (release predictability, defect rate). - Business stakeholder satisfaction and time-to-market for critical securitization features.

Our Culture and Impact Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection. Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections. AI at Cvent: Leading the Future Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation-AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation. Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you're excited to be part of a team that's leading the way in AI-powered collaboration, we'd love to meet you. Cvent is seeking a talented Product Lead / Product Manager to join our dynamic Hospitality Cloud team. The Cvent Supplier Network is a global platform that connects hotels and venues with event planners to manage and grow their group and business bookings. We are looking for someone passionate about enhancing the user experience and leveraging the potential of AI to drive innovation within the Cvent Supplier Network and make our marketplace more efficient and capable than ever! In this role, you will focus on evolving and scaling the hotel response and analytics experiences within the Cvent Supplier Network. You will engage with prospects and customers to understand their needs and workflows, collaborating with engineering teams to build, maintain, and enhance features that improve these experiences. You will establish and track metrics to measure the success of these initiatives and work closely with our sales and marketing teams to promote these enhancements. This is an exciting opportunity to be part of a team dedicated to transforming the customer experience! In This Role, You Will: Collaborate with engineering to develop services and features that enhance the Cvent Supplier Network platform. Leverage the latest advancements in AI to enhance product functionalities, improve user experience, and drive innovation within the Cvent Supplier Network. Analyze competitive and complementary offerings to inform strategic improvements to the network's capabilities. Develop product concepts, requirements, and materials to support project deliverables and launches. Create internal training, documentation, and presentations for new product features. Work with the content team to produce documentation and educational resources that facilitate faster adoption of new features. Partner with sales to guide deals in the pipeline by showcasing the unique benefits of our platform. Here's What You Need: Experience in launching and managing product or projects. Detail-oriented with a proactive mindset and strong self-motivation. Excellent critical thinking and problem-solving skills. A sense of urgency, ownership, and drive to accomplish goals. Strong customer focus with an ability to align product development with business outcomes to maximize value for both the company and its clients. Strong written and oral communication skills, with the ability to articulate clear and precise product requirements. Solid understanding of agile software development life cycles, including requirements gathering, analysis and design, development tools and technologies, release and version control, testing methodologies, and deployment management. Passion for driving growth within Cvent's business and working collaboratively with cross-functional teams, partners, and third parties to ensure success. Comfort working within a distributed team of architects, engineers, and marketers to address technical product challenges effectively.

JOOLA is seeking a Senior Product Manager- Enterprise Systems that will be a strategic leader and responsible for driving the vision, roadmap, and delivery of enterprise systems that power our business operations. This role will oversee the Enterprise Systems vertical, working closely with business stakeholders, Product Managers, Business Analysts, and the Technical Delivery team to ensure alignment between business needs and technology solutions. The Senior Product Manager - Enterprise Systems will own the “what and why” for enterprise systems (NetSuite, Salesforce, integrations, and related applications), ensuring that solutions are scalable, standardized, and aligned with organizational goals. This position requires a strong blend of business acumen, technical understanding, and leadership skills to manage complex cross-functional initiatives. Responsibilities: Strategic Ownership Define and maintain the product vision and roadmap for enterprise systems (ERP, CRM, integrations). Align technology initiatives with business objectives and operational priorities. Stakeholder Engagement Act as the primary liaison between business teams and technology teams. Gather and prioritize requirements across Finance, Sales, Operations, SCM, and other departments. Team Leadership Manage and mentor Product Managers and Business Analysts within the Enterprise Systems vertical. Ensure clarity of roles and responsibilities across product and delivery teams. Collaboration Partner with the Technical Delivery team to ensure timely and quality execution of projects. Work closely with the Integration & Architecture team to ensure system interoperability and scalability. Performance & Optimization Monitor system performance and user adoption; identify opportunities for improvement. Evaluate new tools and technologies to enhance enterprise capabilities. Qualifications: Experience: 7+ years in product management, with at least 3 years in enterprise systems (ERP, CRM). Technical Knowledge: Familiarity with NetSuite, Salesforce, and integration platforms (Celigo, MuleSoft). Leadership: Proven ability to lead cross-functional teams and manage multiple priorities. Analytical Skills: Strong problem-solving and decision-making abilities. Communication: Excellent verbal and written communication skills; ability to influence at all levels. Why This Role Is Critical: Centralized Ownership of Enterprise Systems Currently, product responsibilities are distributed across multiple roles. A Senior Product Manager provides a single point of accountability for strategy and roadmap. Alignment Between Business and Technology This role ensures that business needs are translated into scalable technology solutions, reducing misalignment and inefficiencies. Foundation for Standardization Supports your 2026 goal of simplifying and standardizing processes and tools, creating SOPs, and gaining visibility into end-to-end processes. Cross-Functional Leadership Bridges gaps between Product Managers, Business Analysts, Technical Delivery, and Architecture teams, ensuring cohesive execution. Strategic Impact Enables proactive planning for future growth, integrations, and system enhancements rather than reactive fixes. Risk Mitigation Improves governance, compliance, and audit readiness by enforcing standards and documentation. About JOOLA: JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The Federal HCM Core Product Management team at Workday develops innovative software empowering federal agencies to manage human resources effectively. We are passionate about streamlining HR processes and improving the federal employee experience. We thrive in a collaborative, Agile environment, embracing innovation and continuous improvement. Our team is committed to delivering high-quality solutions tailored to the unique needs of the federal sector. We value teamwork, open communication, and a shared commitment to our mission. We're looking for an experienced federal HR domain expert to contribute to our next-generation workforce solutions. About the Role This role will support one or more direct or indirect contracts with the U.S. Federal Government which, due to federal government security requirements, mandates that all Workday personnel working on the contracts be United States citizens (naturalized or native). As a seasoned Principal Product Manager for Federal HR Solutions, you will be the subject matter expert in U.S. Federal Human Resources, guiding our product roadmap and collaborating closely with scrum teams. Working with Workday's Industry Strategy team and Workforce Product Management leadership, you will serve as the voice of the customer for product areas spanning Core HR, Benefits, Compensation, Absence, Time & Scheduling, Recruiting, and other Talent Management areas. Partnering with other Workday functional and technical product experts, you will set priorities and create detailed requirements / documentation. About You You are a highly experienced and knowledgeable Product Manager or Human Resources Subject Matter Expert with a proven track record in the Federal IC community. As a strategic problem solver, you are passionate about building user-centric products and thrive in a fast-paced, collaborative environment. Comfortable working with both technical and non-technical stakeholders, you are a self-starter with excellent communication and presentation abilities, adept at navigating the complexities of the federal government. You are a recognized domain expert, capable of mentoring others on the impact of proposed functionality. You excel at facilitating cross-functional collaboration, ensuring all voices are heard, and managing complex group dynamics. You build consensus and alignment, effectively advocating for ideas and tailoring your communication to diverse audiences. You are a trusted manager of product work, consistently removing obstacles, following procedures, and demonstrating accountability. Required Qualifications and Experience: This position may require a TS/SCI with CI POLY security clearance. Applicants must have the ability to obtain a TS/SCI with CI POLY security clearance. 8+ years of experience in Product Management or related experience in the U.S. Federal market Experience presenting to executive audiences including the federal government agencies Other Qualifications: Experience with federal HR systems currently offered by Shared Service Providers (e.g., HR Connect, EmpowHR, FPPS) Knowledge of Title V, OPM Regulations, GPPA, and the Human Capital Business Reference Model and Human Capital Information Model in the intelligence community Strong interpersonal skills Excellent organizational and leadership skills Skilled in time, priority, and task management Ability to anticipate problems, resolve ambiguity, and take decisive action Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.VA.McLean (Tyson's Corner) Primary Location Base Pay Range: $182,300 USD - $273,400 USD Additional US Location(s) Base Pay Range: $164,900 USD - $288,000 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Babel Street is the trusted technology partner for the world's most advanced identity intelligence and risk operations. We deliver advanced AI and data analytics solutions providing unmatched, analysis-ready data regardless of language, proactive risk identification, 360-degree insights, high-speed automation, and seamless integration into existing systems. Babel Street empowers government and commercial organizations to transform high-stakes identity and risk operations into a strategic advantage. The actionable insights we deliver safeguard lives and protect critical assets around the world. Babel Street is headquartered in Reston, Virginia, with regional offices in Boston, MA and Cleveland, OH, and international offices in Australia, Canada, Israel, Japan, and the U.K. For more information, visit ******************** Role Summary The Senior Director, Product Management will lead the development and execution of Babel Street's next-generation, AI-native product ecosystem spanning risk intelligence, identity, OSINT, and data. This is a high-impact leadership role for a product builder with a proven track record of creating category-defining products, operating with urgency, and driving rapid iteration at scale. Reporting directly to the President and Chief AI Officer, this leader sits at the intersection of engineering, data, AI/ML, and customer operations-responsible for defining product vision, translating real-world intelligence workflows into scalable solution offerings, and driving execution across the full product lifecycle. This role spans three integrated domains: Product Roadmap & AI-Native Architecture: You will define an AI-native product roadmap that guides platform architecture, data unification efforts, and engineering investment. This includes shaping a forward-looking product vision that integrates LLMs, agents, multimodal models, retrieval systems, and advanced evaluation frameworks. Your roadmap direction will directly inform engineering pathways, platform modernization priorities, and cloud-to-edge enablement. Product Architecture, Experience & Requirements: You will design modern, intuitive, AI-first user experiences and define technically credible, deeply detailed requirements that enable Engineering to deliver with speed and predictability. You will partner with Engineering and AI/ML teams to shape the AI architecture and LLMOps infrastructure required for agentic and generative AI product capabilities. You will ensure product designs support cloud-native and future edge-deployable solutions, addressing mobile device constraints, offline workflows, and real-world mission environments. Your work will bring clarity and structure to complex problems while ensuring usability, performance, and scalability. Product Analytics, Instrumentation & Outcomes: You will define-and work with Engineering to operationalize-a robust product instrumentation plan spanning behavioral telemetry, user intent mapping, AI evaluation metrics, churn indicators, and value realization. You will develop a data-driven operating rhythm that connects user behavior to design decisions, roadmap prioritization, and customer outcomes. This includes shaping the analytics and telemetry required to monitor feature performance and cost efficiency. You will ensure every product is measurable, explainable, and continuously improving. Across all domains, you will build and lead a high-performing product organization defined by ownership, urgency, clarity, and close partnership with Sales to ensure the voice of the customer is embedded in product roadmap and execution. You will work in lockstep with Engineering to operate as a unified, outcome-driven system. You will define product roadmaps that prioritize platform investments, enterprise-grade data roadmap, breakthrough AI capabilities, and edge deployment readiness. You will bring measurable impact through disciplined execution, prioritization clarity, technical depth, and a relentless focus on building mission-grade products at scale. This role will be based in our Reston, VA or Somerville, MA office. KEY RESPONSIBILITIES 1. Product Roadmap & AI-Native Architecture Define and own the product roadmap for Babel Street's AI-native product ecosystem, spanning risk intelligence, identity, OSINT, and data-centric workflows. Shape a forward-looking product vision that integrates LLMs, agents, multimodal models, retrieval systems, and advanced evaluation pipelines. Translate market dynamics, competitive trends, and customer insights into clear product priorities that shape Engineering and AI/ML investments. Partner closely with Engineering to guide platform architecture, modularization, shared services, and cloud-native modernization efforts. Identify and validate new product categories, revenue opportunities, mission use cases, and differentiating capabilities enabled by emerging AI technologies. 2. Product Architecture, Experience & Requirements Design modern, intuitive, AI-first user experiences, defining workflows, interaction patterns, and UX/UI standards that incorporate agentic interactions, structured outputs, and explainability. Produce clear, technically credible product requirements (PRDs, specs, workflows, acceptance criteria) that enable Engineering to deliver with speed, predictability, and correctness. Partner with Engineering and AI/ML teams to shape AI architecture and LLMOps requirements, including evaluation criteria, prompt engineering, model selection patterns, and agent workflow design. Ensure product designs align with cloud-native architecture, microservices/API-first paradigms, and platform extensibility. Validate product designs through continuous discovery cycles, prototyping, user testing, simulation environments, and field engagements. 3. Product Analytics, Instrumentation & Outcomes Define a comprehensive product instrumentation methodology covering behavioral telemetry, feature usage, user intent, activation, retention, and value realization. Partner with Engineering to operationalize telemetry collection, real-time dashboards, product analytics pipelines, and outcome measurement tools. Establish a data-driven product operating rhythm that ties user behavior to prioritization, design decisions, and roadmap evolution. Define and monitor key product KPIs, including adoption, retention, engagement, activation, satisfaction, churn signals, and revenue contribution. 4. Organizational Leadership & Culture Build and mentor a high-performing product organization defined by ownership, urgency, clarity, and deep customer empathy. Develop Product Managers through coaching, structured career paths, and intentional skill-building in AI-native product development. Establish non-bureaucratic, high-velocity operating rhythms-roadmaps, checkpoints, product reviews, and cross-functional syncs-that enable predictable delivery without ceremony. Foster a culture of experimentation, data-driven decisions, transparency, and tight alignment with Engineering, Data, AI/ML, and GTM. Champion product excellence across the company, ensuring quality, usability, and mission impact remain central to every product decision. Qualifications: 5+ years of experience in identity, OSINT, data collection, or related risk intelligence fields 10 to 15+ years of Product Management experience, including leadership roles Demonstrated success building and growing AI-powered or data-intensive products Deep understanding of UX/UI principles and ability to guide modern, intuitive product experiences Fluency in modern AI concepts (LLMs, agents, multimodal models) and how to apply them in product Experience defining instrumentation, analytics frameworks, and feedback loops to drive product decisions Proven ability to lead rapid development with small, empowered teams while avoiding process-heavy environments Strong background in conducting detailed assessments and turning insights into action Proven experience working within Agile software development environments Technical acumen and ability to collaborate with engineering and data science teams Prior experience as a Software Engineer or in a technical role is highly preferred Exceptional communication, collaboration, and stakeholder management skills Passion for solving complex real-world problems with scalable product solutions Education: Bachelor's degree in Information Systems, Human-Computer Interaction, Computer Science, Engineering, Psychology, or a related field; or equivalent practical experience in product management. A Master's degree (MBA or relevant technical field) is preferred but not required. Benefits at Babel Street (just to name a few...) Health Benefits: Babel Street covers 85-100% monthly premium costs for Medical, Dental, Vision, Life & Disability insurances - for you and your family! Retirement Plans: Babel Street offers both a Traditional and Roth 401(K) with a very competitive match. Unlimited Flexible Leave: We trust our employees to manage their own time and balance their personal and work lives. Holidays: Babel Street provides employees with 12 paid Federal Holidays Tuition Reimbursement: We are committed to investing in our employees. One way we do that is with our Tuition Reimbursement Program for continuing education. Babel Street is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Babel Street will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination. In addition, Babel Street's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request, we will provide you with more information about such accommodations. Range for this position based on qualifications and experience$190,000-$230,000 USD

Job Description The Commercial and Industrial Product Manager is responsible for supporting BAC's product growth in North America. They will be product experts and represent sales and marketing on cross-functional new product development teams. They will be responsible for new product and enhancement launch activities. They will develop content that strengthens BAC's position in the industry, and they will create and present technical training and industry presentations. They will have a thorough understanding of BAC's markets, product performance, and competitive market data to influence product strategies. PRINCIPAL ACCOUNTABILITIES Develop regional product requirements with Global Marketing team, and represent North America region on cross-functional new product development teams Create product launch plans and lead cross-functional launch activities for North America Identify product needs related to performance, codes and standards, and competition Perform market research, and guide all business functions through sales and market data Develop business cases and set orders targets for new products with the sales team Recommend and support development of technical literature and digital sales tools Assist with market segmentation and product positioning Deliver persuasive presentations to BAC executives, sales representatives, customers, and industry groups Participate in industry events Partner with Sales and Product Applications teams to strengthen product expertise of sales representatives and customers NATURE AND SCOPE The Commercial and Industrial Product Manager will report to the Manager of Product Marketing - North America. This role is responsible for working with BAC employees at all levels of the organization, sales representatives, consultants, contractors, and end users. The assigned location for this position is Jessup, Maryland and there will be some travel to jobsites, sales representative and customer offices, and tradeshows. KNOWLEDGE & SKILLS Bachelor of Science in engineering, marketing, or business administration with the appropriate level of experience and coursework; MBA is a plus At least 5 years of relevant work experience, preferably in HVAC or industrial equipment markets Excellent oral and written communication skills, and strong leadership and interpersonal skills Demonstrated previous experience with new product launches Strong business acumen with experience in analyzing financial and sales data Skilled in product management with experience in pricing analysis, payback analysis, and product positioning Strong project management experience with proven ability to manage multiple projects simultaneously Skilled in market research, communicating market needs, and identifying trends to influence business strategies and new product development WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk up to 20% of the time. Working conditions include those of a normal office environment, as well as the standard hazards associated with construction sites. This position requires occasional lifting of up to 30 lbs and travel up to 25% of the time. BAC Hiring Compensation Range $84,300 - $144,500 BAC offers a comprehensive benefits package to include medical, dental, vision, paid time off, 401k, employee stock ownership plan, and more. Please see additional details on the BAC website at ************************* BAC Employees are eligible to participate in an annual bonus incentive program. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

We're looking for a Product Manager with deep expertise in mobile core networks to help shape the future of next -generation wireless connectivity. In this role, you'll act as the bridge between business goals and technical execution-translating customer needs into product requirements that drive development across 3GPP technologies like GSM, LTE, and 5G. You'll work closely with internal teams (engineering, BD, and technical accounts) and external partners (especially MNOs) to define how new technologies-such as 3GPP -compliant non -terrestrial networks (NTN)-can be adapted to meet real -world connectivity demands. Ultimately, your work will guide the development of a user -facing platform or API that enables mobile network operators to customize and reconfigure networks on the fly. Key Responsibilities: Translate business needs into clear technical requirements for the product and engineering teams. Collaborate with business development, technical account managers, and engineering teams to bring services from concept to launch. Engage with mobile network operators (MNOs) to communicate network architecture and gather insights. Lead product development for mobile core networks, while maintaining an understanding of RAN network products. Develop and execute end -to -end service test plans, and assist with troubleshooting. Investigate customer -reported issues and provide clear root cause analysis and feedback loops. Work cross -functionally to ensure the voice of the customer is represented across technical and non -technical teams. Occasional travel (~25%) to meet partners and support deployments. What You Bring: Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or a related field. 10+ years of experience in the wireless or telecom industry, ideally with operators or network vendors. Deep understanding of mobile network protocols like SS7, DIAMETER, IMS, VoLTE, SMPP, and broadcast/messaging systems. Experience translating customer use cases into technical product roadmaps. Strong communication skills and the ability to work fluidly across technical and business teams. Comfortable operating in fast -paced, high -growth environments with some ambiguity. Nice to Have: Hands -on experience with roaming implementations or messaging aggregation platforms. Knowledge of RF systems and access methods. Familiarity with tools like JIRA, Confluence, and agile workflows. Experience working with international teams or global partners. An MBA or similar advanced degree is a plus.

Position: Manager, Data Privacy & Digital Integrations - Full Time/Exempt Location: College Park, MD (Hybrid) Reports to: Sr. Manager, Digital Marketing Position Overview The Washington Commanders are seeking a Manager, Data Privacy & Digital Integrations to support the Club's compliance with NFL and industry data privacy standards while ensuring seamless integration across our digital products and platforms. This role will split responsibilities between privacy compliance oversight and hands-on support of data and product integrations with internal systems, league partners, and third-party vendors. The ideal candidate has 5-7 years of experience in data privacy, governance, or digital product operations, with a proven ability to collaborate across departments, evaluate technology solutions, and maintain compliance with evolving privacy regulations. Key Responsibilities Data Privacy Compliance Support the development, implementation, and monitoring of the Club's privacy program in alignment with NFL policies and applicable federal/state regulations. Maintain privacy-related policies, forms, and processes in collaboration with Legal, IT, Marketing, Sales/Service, and Business Intelligence. Oversee customer privacy requests (access, correction, deletion, opt-out) and coordinate responses across business units. Track, investigate, and document incidents of improper access, breaches, or disclosure, and assist in reporting/notification processes as required. Stay current on evolving privacy laws (e.g., GDPR, CCPA, state-level requirements) and advise internal stakeholders on practical compliance approaches. Digital Product Integrations Partner with NFL, league vendors, and internal technology teams to design and implement integrations between Club systems (CRM, ticketing, marketing platforms, mobile app, etc.) and third-party tools. Collaborate with external partners to establish data standards, transfer protocols, and governance frameworks. Evaluate and recommend technologies that enable secure, efficient, and compliant data sharing. Troubleshoot integration challenges and support the rollout of new digital products, ensuring data privacy compliance throughout the lifecycle. Contribute to documentation and training related to digital product data flows and privacy practices. Qualifications & Requirements Bachelor's degree in business, information systems, computer science, or related field. 5-7 years of professional experience in data privacy compliance, digital product operations, or system integrations (NFL, sports, or entertainment industry experience preferred). Working knowledge of U.S. and international privacy laws and regulations (GDPR, CCPA, etc.). Experience with digital ecosystem integrations (CRM, marketing automation, ticketing, apps, websites, or similar). Experience in data privacy automations such as unsubscribe journeys, deletion requests, data access requests, etc. Experience with PII standards in data warehouses or relational databases such as Databricks, Snowflake, Redshift, etc. Familiarity with data governance tools and platforms (OneTrust experience a plus). Strong project management skills with the ability to balance multiple priorities in a fast-paced environment. Relevant certifications (CIPP/US, CIPM, CIPT) preferred but not required. Experience with SQL, Python and/or Javascript, Microsoft 365 API, Azure Data Factory and/or Power Automate are preferred but not required Willingness to work flexible hours, including evenings, weekends, and holidays as needed. Excellent collaboration skills; able to communicate effectively across business, technical, and legal stakeholders. Salary Range: $70,000 - $75,000 The Washington Commanders offers a competitive salary and an excellent benefits package. If you meetthe qualifications listed above, please apply online with a resume, cover letter, and salary requirements. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. **Principal Product Manager, Growth** PagerDuty is seeking a Principal Product Manager to lead our Growth initiatives and drive our transformation of value realization throughout different verticals of our product. In this pivotal role, you'll own the end-to-end user journey from trial acquisition through paid conversion and platform adoption for existing customers across our Operations Cloud. You will build experimentation capabilities organization-wide while leading the vision, strategy, and execution of conversion optimization initiatives. You will collaborate closely with product, engineering, design, pricing, and go-to-market teams to transform PagerDuty's value realization and product adoption. Your analytical mindset and ability to synthesize user behavior data with experimentation results will be crucial as you optimize conversion funnels, onboarding experiences, and feature adoption workflows. The ideal candidate excels at building experimentation cultures, demonstrates strong business acumen in hybrid SLG/PLG environments, and thrives in fast-paced settings while managing multiple priorities and training other PMs on growth practices. **Key Responsibilities:** **Growth Strategy & Experimentation** + Lead the vision, strategy, and execution for AI growth products and services. + Lead vision, strategy, and execution for trial-to-paid conversion as well as existing customer optimization across Operations Cloud platform + Build and scale experimentation infrastructure and culture across product teams + Guide products through optimization cycles, setting clear success criteria and stage-gates for conversion improvements + Make data-driven decisions to optimize user onboarding, activation, and expansion metrics **Cross-Functional Leadership & Enablement** + Matrix manage 8 engineers and dedicated UX designer focused on growth initiatives + Train and enable existing PMs to integrate growth mindset and experimentation practices + Collaborate with pricing team on packaging strategies that drive user adoption during consumption model transition + Partner with Marketing, Sales, and Customer Success to define product-led go-to-market strategies **User Experience & Conversion Optimization** + Transform fragmented trial experiences into cohesive user journeys that drive activation + Build in-product growth levers (upgrade prompts, usage dashboards, feature discovery workflows) + Optimize product navigation and information architecture for self-service adoption + Leverage AI capabilities where appropriate to enhance personalization and user guidance **Analytics & Performance** + Establish growth analytics capabilities to understand user behavior and conversion drivers + Design and execute A/B and multivariate testing programs to optimize key growth metrics + Synthesize qualitative customer feedback with quantitative experimentation results to ruthlessly prioritize based on impact + Drive rapid iteration cycles with comfort for frequent testing and learning **Basic Qualifications:** + Deep understanding of a developer and reliability engineer as an end user and how they relate with the rest of their organization + Understanding of the relationship between the core end user and the buyer and how that correlates with growth and retention + Understanding of how modern organizations experience and desire to experience incident management products + 7+ years of product management experience, with at least 3 years focusing on growth products at PLG SaaS organizations + Proven track record optimizing conversion funnels and driving measurable growth metrics in enterprise SaaS environments + Experience with A/B testing platforms, growth analytics tools, and experimentation frameworks + Strong analytical and problem-solving skills with ability to translate data insights into user experience improvements + Matrix management experience leading engineering and design teams + Proven ability to train and enable other PMs on growth practices and experimentation methodologies **Preferred Qualifications:** + Experience building growth capabilities in organizations that balance between sales-led and product-led motions + Background in consumption-based or usage-based pricing model transitions + Experience with AI/ML applications in growth optimization and user personalization + Familiarity with developer tools, infrastructure, or enterprise operations platforms + Track record building experimentation cultures across multiple product teams + Strong business acumen with understanding of enterprise customer adoption patterns and expansion motions This role offers the opportunity to re-build PagerDuty's growth capabilities from the ground up while driving significant business impact through improved user experiences, conversion optimization, and organizational experimentation maturity. The base salary range for this position is 180,000 - 304,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

The Senior Manager provides leadership and direction through managers and is accountable for the performance and results of related teams/functions. Decisions are guided by division/department strategy and priorities. The Leadership impacts results of part of a division/department by providing support to impact the company. The Sr. Mgr. - Technical Product Mgmt. is responsible for managing portfolio managers, technical product teams and/or product owners. Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. 7-10 years experience in attracting, recruiting, and retaining top tier data engineering talent 7-10 years experience in leading, guiding and coaching professional staff 7-10 years experience in resource allocation and management 7-10 years experience in managing multi-million budget and forecasting 7-10 years experience in developing employee performance objectives and conducting performance reviews Knowledge of software development Knowledge of Human Resource products and Oracle HCM within area supported 4+ years technical product management experience 7-10 years experience in attracting, recruiting and retaining top tier engineering talent PMI-PMP certification (desired) Certification LPM (desired) Strong communications skills and demonstrated experience in working with all levels of staff, management, stakeholders, vendors Advanced degree in Information Systems, Computer Science, Engineering, or related field Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 Drive vision, strategy, road map, and product lifecycle for the technical work supporting the Human Resources product portfolio. Responsible for driving successful delivery of products and representing the organization to employees, vendors, partners, and analysts. Responsible for creating strong working relationships and influence across leadership, product management, sales, marketing, engineering, and other functional groups to execute product strategy. Engage customers (business and stakeholders) to develop/refine portfolio strategy, influence customer and industry direction, and execute strategy. Ensure Human Resource product line performance and identify market trends and opportunities. Align Human Resource technical product teams with product/business managers to meet product execution goals Lead and articulate the metrics, dependencies, and risks of multiple concurrent projects for technical and nontechnical stakeholders Lead the technical product teams as the domain expert and identify solutions for project issues and problems Drive demand workflow for intake & completion from ideas to delivery execution Oversee coordination across product teams, horizontal delivery teams, and stakeholders to ensure roadmaps, interdependencies, and priorities are synchronized through portfolio orchestration Enable stakeholder management that drives transparency across all teams

At 2U, we are all in on purpose. We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings - from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential. What We're Looking For: The Curriculum and Content Strategy Lead, Data and AI Products is the primary product owner and subject matter expert for curriculum content aligned with the specific industry domain. They oversee a portfolio of high profile and complex programs through each stage of the life cycle, ensuring each curriculum and/or product is developed according to defined requirements. They use their deep domain expertise to define content strategy for their subject area of expertise, supporting products at various stages including new product creation, maintenance and updates, and retirement. They define product enhancements to maintain and improve quality in existing alternative credential products, lead curricular planning, participate in data-driven evaluation and continuous improvement efforts, provide strategic direction and support for internal stakeholders, external partners, and the curriculum/ product, in alignment with 2U business priorities and target investment. Are you a subject matter expert in data analytics, data science, machine learning, and generative AI and can translate those deep technical skills into product strategy and content design? The Curriculum and Content Strategy Lead, Data and AI Products role encompasses developing curriculum and product architecture, designing for target learners, identifying market needs for new and evolving learning products, and architecting curriculum and learner outcomes based on product requirements. The Curriculum and Content Strategy Lead, Data and AI Products role plays a strategic and important role in that mission of helping build and grow hands-on learning experiences in areas with exciting growth and potential. The Curriculum and Content Strategy Lead, Data and AI Products engages with internal teams such as Content Strategy and Product Marketing in order to drive revenue growth and define the critical pathway to content development. They drive pipeline and portfolio strategy based on product requirements, learner outcomes, and their domain expertise. To do so successfully will require the ability to: Use their domain knowledge and experience to inform product strategy and pipeline decisions Impact and influence external partner teams to deliver high quality curriculum and products on time and meet all product and content requirements. Thrive in an atmosphere of continuous change, while focusing on priorities, and constantly driving toward solutions. Manage multiple competing priorities. Collaborate effectively with key stakeholders and functional leads company-wide. Responsibilities Include, But Are Not Limited To: Data and AI Product & Content Design Act as principal subject-matter expert in the fields of data analytics, data science, machine learning, and generative AI and emerging topics in those fields. Lead the creation of technical and non-technical content for cross-product verticals, including Professional & Industry Certificates, Short Courses, and MOOCs. Research and stay up-to-date on technology trends and new tools, to create content to meet market and student demands. Establish, implement and promote best practices in backwards design content development across 2U/edX's portfolio of Bootcamp & Alternative Credential products. Provide expert guidance on content and technology best practices in the fields of data analytics, data science, machine learning, generative AI, and emerging topics. Collaborate with internal teams and external partners on high-level design choices for the knowledge, skills, and abilities that will be taught in each curriculum. Work with internal teams, learners and industry experts to conceive of and collaborate on new ideas for enhancing student learning outcomes. Define workflows, processes, and standards for developing high quality curricula and identify efficiencies between content and teams in multiple product verticals. Provide strategic guidance to contributors on new content development, based on your knowledge of emerging trends and industry demands to inform future growth of multiple product categories in the Alternative Credential product portfolio. Maintain quality of curriculum to meet product requirements and student needs via data-driven revisions and product enhancements. Prioritize, scope, and submit requests for ongoing course revisions and product enhancements in alignment with investment guidance, learner needs, product requirements, and business strategy. Curriculum and Content Strategy Review and maintain product catalogue of internal and partner owned curricula in your domain of expertise, identifying areas of opportunity, product refreshes, and new product areas. Serve as internal subject matter expert for reviewing external products and content for catalogue fit. Partner with cross functional leads to inform decision-making around new program development and potential opportunities across multiple domains including data analytics, data science, machine learning, generative AI, and emerging topics, and the applications of these fields across a variety of industries. Project Management Work with stakeholders across departments and external leaders to support the future growth of multiple product verticals. Leverage external relationships to support development of new products. Effectively communicate requirements to internal or external teams responsible for content development to ensure all courses are developed to the highest standard of quality and meet agreed-upon requirements. Internal point of contact and representative of Product Strategy for each assigned program; advocate and representative for curricular and partner academic needs. Develop and maintain successful relationships with key members of the internal Product Strategy team and other key stakeholders, as required for each assigned program. Things That Should Be In Your Background: 5-10+ years of experience in data science and machine learning A strong familiarity with technical learning content and domains, including: Data analytics Data visualization Python and/or R Data Science Machine Learning Natural Language Processing Large Language Models Generative AI and its applications across industries Advanced degree or related course work, or equivalent professional experience Product management or development responsibility for digital products or services. defining, communicating, and driving fulfillment of product requirements Familiarity with learning design, online learning platforms and technologies, and development of digital content Experience in OPM and online education market, in either a business or academic setting, including international markets Excellent organizational and multitasking skills with superior attention to detail and demonstrated problem-solving success Working Conditions This is a hybrid position requiring 2-3 days per week at our office in Arlington, VA. Travel estimated to be 10-15%, may include international travel Management Responsibilities No direct reports Benefits & Culture Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you're excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us - and do work that makes a difference. #NoBackRow We offer comprehensive benefits (unique per country) and excellent work/life balance. Full-time, U.S.benefits include: Medical, dental, and vision coverage Life insurance, disability, and 401(k) employer match Employee stock purchase plan Free snacks and drinks in-office Generous paid holidays and leave policies, including unlimited PTO Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break The anticipated base salary range for this role is $130,000 - $160,000 with potential bonus eligibility. Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired. 2U Diversity and Inclusion Statement At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we've taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. About 2U LLC For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings - from free courses to full degrees - and helping unlock human potential. To learn more: visit 2U.com. About edX edX is the education movement for restless learners and a leading global online learning platform from 2U, LLC. Together with the majority of the world's top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there - we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org. Learn more at *********************** #NoBackRow The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. 2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans' status, or any other classifications protected by applicable federal, state or local laws. 2U's equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.