Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
About The Role
Petco is modernizing how we support pet parents across voice, chat, email, and self-service. We're hiring a product manager who can bring structure, data discipline, and cross-company alignment to a fast-changing space. Customer Care is also one of the clearest areas where smart technology investments translate directly into lower cost-to-serve and measurable operational improvements.
In this role, you'll connect Customer Support, IT, engineering, and other product teams around a shared roadmap for Salesforce Service Cloud, Amazon Connect, and next-generation AI capabilities. This is a highly visible role with significant impact on Petco's efficiency, customer experience, and bottom line.
What You'll Do
ProductOwnership & Strategy
Own the roadmap for Salesforce Service Cloud, Amazon Connect, and emerging AI-enabled capabilities.
Drive a data-informed strategy for agent assist, automated routing, conversational AI, generative responses, and customer self-service.
Turn operational insights from Customer Support into clear, aligned product requirements that IT and engineering can execute on.
Ensure customer care considerations are represented across broader product and platform decisions.
Platform & Technical Expertise
Develop deep expertise in Service Cloud (case management, omni-channel, routing, knowledge, macros, agent workspace).
Build strong working knowledge of Amazon Connect (IVR, call flows, Contact Lens, analytics, AI integrations).
Stay ahead of rapid developments in AI, identifying practical, high-value opportunities Petco can deploy quickly.
Cross-Functional Leadership & Orchestration
Act as the connective tissue between Customer Support, IT, enterprise architecture, and peer product teams.
Translate business needs into technical plans and ensure Customer Care is included in system-wide planning and platform strategy.
Coordinate timelines, dependencies, and priorities so work lands cleanly and consistently.
Partner with vendors and engineering teams to deliver solutions end-to-end.
Execution & Delivery
Write clear user stories, acceptance criteria, and functional requirements.
Lead delivery using Scrum/Agile, while being comfortable operating in hybrid or waterfall structures when needed.
Use qualitative and quantitative data to guide prioritization and demonstrate impact.
Work with analytics teams to ensure we have the right instrumentation and operational visibility-without owning reporting directly.
Deliver improvements that reduce support volume, improve resolution times, and raise CSAT/NPS.
What Success Looks Like
Faster, more efficient support operations powered by automation and AI.
Lower handle time and reduced contact rates.
Strong, predictable coordination between Customer Support, IT, and Product.
Customer Care represented clearly in engineering planning cycles and cross-functional decision making.
A credible, forward-looking AI roadmap grounded in measurable value.
A stable, long-term productowner who builds deep domain expertise and drives continuity in this high-turnover area.
Who You Are
Bachelor's degree or equivalent practical experience.
5+ years of product management experience in customer service, CRM, contact center technologies, or support operations.
Hands-on experience working with customer support teams, ideally with Salesforce Service Cloud or Amazon Connect.
Strong understanding of how AI can improve support efficiency, quality, and cost-to-serve.
Experienced in Scrum/Agile delivery with comfort across hybrid and waterfall models.
Proficient with Jira for backlog management and Figma for collaborating on flows and interaction design.
Analytical thinker with strong data-driven decision-making skills.
Clear, concise communicator who aligns stakeholders and drives outcomes.
Nice to Have
Experience with a national retailer or direct-to-consumer ecommerce company.
Background in analytics, workflow automation, knowledge management, or conversational AI/VOC tools.
#CORP
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
Salary Range: $103,800.00 - $155,700.00
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see ********************************************
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.
$103.8k-155.7k yearly 5d ago
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Product Line Manager
Lancer Worldwide 4.2
Product owner job in San Antonio, TX
Our Company
Lancer Worldwide, a Hoshizaki Company, is an award-winning global leader in beverage dispensing. Through innovation and a commitment to dedication in action, we create products that benefit our customers worldwide, and give them a distinct advantage in the marketplace. We offer our teammates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We welcome talented, passionate, and highly motivated individuals to join our team.
Summary
The Product Line Manager is responsible for leading a cross-functional team that is accountable for bringing new products to market as well as managing existing product lines. This leader will have category P&L responsibility and will have ownership of products within the categories they manage from inception to obsolescence. The Product Line Manager brings a disciplined, business-oriented approach to product planning and category management to achieve business performance objectives. The right candidate will be a product management leader with strategic vision, excellent organizational skills, and experience bringing new successful products to market. Qualified candidates will excel at cross-functional management, internal & external communication, and motivating people to accomplish shared goals in a global organization.
Essential Functions
· Conduct market research to identify industry trends and customer needs.
· Identify new product opportunities and maintain awareness of market developments.
· Lead product development, focusing on innovative beverage dispensing technologies.
· Collaborate with engineers to ensure product design meets usability and durability standards.
· Define product vision, strategy, and roadmap aligned with business goals.
· Prioritize product features based on feedback and market analysis.
· Ensure smooth cross-functional collaboration for product development and launch.
· Focus on product usability, gathering feedback to improve reliability.
· Ensure compliance with food safety and regulatory standards.
· Manage the supply chain and production to meet cost and quality targets.
· Oversee product testing, quality assurance, and continuous improvement.
· Develop competitive pricing strategies balancing cost and profitability.
· Support sales and marketing teams with product training and go-to-market strategies.
· Build strong relationships with customers and distributors for custom solutions.
· Focus on sustainability, integrating eco-friendly technologies and materials
Key Performance Indicators
· Monitor and drive Product Revenue and Profitability
· Support the growth of Market Share
· Support and drive initiatives to increase Product Quality and Reliability
· Drive Innovation and New Product Introductions
· Contribute and drive the health and success of assigned product line(s)
· Support the achievement of project milestones and deadlines
Education and Experience
· A bachelor's degree, or equivalent combination of education and experience
· Product Management Certification (preferred)
· Project Management Professional (PMP) (Preferred)
Experience
· 3-5+ years in product management or a related field.
· Hands-on experience managing product lifecycles, leading cross-functional teams, and driving go-to-market strategies is often more critical than advanced education alone.
· Experience with strategic planning and managing a category P&L.
· Commercial Foodservice and Beverage Dispenser Industry-Specific Experience Preferred.
This job operates in a combination of lab and professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The employee is exposed to outside weather conditions at the manufacturing site. The noise level in the work environment is usually moderate.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, or crouch; talk or hear. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without not
Notice To Third Party Agencies
Please note that LANCER does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, LANCER will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, LANCER explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of LANCER.
EEO Statement
Lancer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$59k-110k yearly est. 3d ago
Product Manager
Leviat In North America
Product owner job in San Antonio, TX
Leviat, a CRH company, is a global leader in lifting, insulating and connecting technology for the construction industry. The company employs nearly 3,000 diverse, talented employees at 60 locations globally. Leviat's engineered products and innovative construction solutions are used in a variety of market segments from residential, non-residential and infrastructure, enabling users to build better, stronger, safer, and faster. We stand together to REINVENT THE WAY OUR WORLD IS BUILT.
Job Summary
We are seeking a dynamic, passionate, and driven individual to join the team as a Product Manager. Innovative products and services are at the foundation of our company; this position reports to the Head of Product Management and is responsible for supporting the development of a multi-year product strategy across Leviat NA lines of business. A key part of the role is the cross-functional partnership and alignment across Operations, R&D, Sales and Finance. As Product Manager, you will be a change agent, working to define category specific product roadmaps and launch strategies. The location for this position will be San Antonio, TX or Riverview, FL.
Job Location
This role is based at our plant in San Antonio, TX or Riverview, FL - hybrid work schedule after 6 months onsite.
Job Responsibilities
Develop and manage Forming and Reinforcing product line roadmap, establishing the value proposition for products and solutions across all markets.
Lead new product development using Stage-Gate process
Manage product line life-cycle management including SKU rationalization, complexity reduction, make vs buy analysis, inventory and pricing management supports
Analyze and benchmark the product offering of key competitors for gaps or opportunities
Work closely with the Commercial teams to collect and analyze key data about the marketplace including market size, competitive landscape, pricing and product gaps
Identifying customer needs and represent the voice of the customer
Lead annual product portfolio review
Partner with key customers to develop customized solutions to drive innovative
Support product training
Support marketing content creation
Job Requirements
This role requires full attention of the candidate & constant communication with our team. We are looking for a passionate, motivated and highly organized individual with self-starting tendencies and a bias towards action. The ideal candidate will feel confident representing the voice and general tone of the company, along with comfortable handling and digesting a large amount of real-time data.
Bachelor's degree or advanced degree in business, marketing or engineering
Minimum 3 years of product management, product marketing or product development experience
Proven record of launching new successful products
Proven leadership and strategic capabilities with ability to engage with different stakeholders within a large organization
Excellent communication skills, with the flexibility and adaptability to liaise with and manage at all levels in organization
Highly organized and proven project management skills
High level of analytical and financial acumen, possess the ability to use information and data to develop an informed business case
Self-motivated, visionary, future-oriented and results driven
Must be adaptable with ability and willingness to efficiently manage multiple priorities and demands that continuously shift in a dynamic and fast paced environment
Travel up to 15%
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Leviat, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
$78k-110k yearly est. 4d ago
Product Manager II
Frost Bank 4.9
Product owner job in San Antonio, TX
It's about innovation and creation.
Are you known for your ability to think outside the box? Are you inspired by leading others and enjoy providing direction? Do you have a background in product management? If so, the Product Manager II role could be for you!
At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Product Manager II,
you
will team with stakeholders to deliver high-value fraud detection and prevention products. You believe in effective communication and will have the opportunity to address significant problems and solutions to complex issues. More than that, this role is about providing top-quality service and doing it with integrity, caring and excellence in mind.
What you'll do:
Create, manage, and prioritize a product backlog to optimize stakeholder priorities and use of resources
Collaborate with support teams to design solution architecture, understand and plan for operational impacts, and ensure that solutions meet stakeholder requirements
Communicate with management and product stakeholders to demonstrate the product vision, business needs, and product roadmap
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you'll need:
Bachelor's degree in computer science, business, a related field, or equivalent work experience
8+ years of experience in product management with a record of successfully leading and delivering complex products and services
Proven ability to perform cost analysis, identify KPIs, and create sound strategies
Extensive experience with Agile methodologies including Scrum and Kanban
Advanced knowledge of bank operations and fraud solutions
Excellent written and verbal communication skills
Proficient in Microsoft computer applications
Additional Preferred Skills:
Master's degree in Business, Finance, or in a related field
Familiarity with fraud risk compliance
Our Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
$100k-122k yearly est. Auto-Apply 36d ago
Product Owner
Stratacuity
Product owner job in San Antonio, TX
If you are interested in applying for this role, please email your resume to Maddie Watt at [email protected] Job Title: ProductOwner Industry: Financial Services Contract term: 12 months - potential to extend or convert
On site expectation: 4 days on site, 1 day remote
Rate: up to $63/hr.
Job Summary:
Our client is seeking an experienced ProductOwner to represent business stakeholders and ensure successful delivery of technology solutions within the Contact Center Technologies domain. This role requires a strong ability to translate business needs into actionable requirements, prioritize work for delivery teams, and guide projects through the product lifecycle. You will work closely with IT, business partners, and cross-functional teams to deliver high-value solutions aligned with strategic objectives.
This position offers an opportunity to influence technology supporting voice, workforce management, and quality monitoring systems in a dynamic, customer-focused environment.
Key Responsibilities
* Serve as the primary liaison between business stakeholders and delivery teams, ensuring alignment on priorities and objectives.
* Elicit, analyze, document, and refine business requirements for technology solutions.
* Represent the customer perspective throughout the product realization cycle.
* Prioritize backlog items, including new features, enhancements, and defect fixes.
* Collaborate with sponsors, stakeholders, and IT teams to define and document business processes and requirements.
* Validate outputs against acceptance criteria and approve deliverables.
* Prepare the business for change, including adoption strategies and risk mitigation.
* Support IT release activities, including occasional evening validations (remote).
* Assist with coaching less experienced ProductOwners and team members.
* Monitor and report on benefits, adoption, and operational risks.
Required Qualifications
* 4+ years of experience as a ProductOwner in a development environment
* Proficient knowledge of multiple software delivery methodologies (Agile, Waterfall).
* Proficient in Microsoft Office and applicable databases.
Preferred Qualifications
* Experience in contact center technologies, including:
o Voice systems: IVR, call routing, call recording
o Quality Monitoring: call transcription, QA, coaching
o Workforce Management systems: NICE WFM or similar tools
* Familiarity with SDLC, DevOps, and SRE best practices.
* Prior experience in insurance or financial services contact channels.
* Exposure to AI-driven solutions in contact center environments.
* Ability to manage multiple priorities and communicate effectively with technical and non-technical stakeholders.
Tools & Technologies
Candidates with experience in the following tools and platforms will be highly valued:
* Workforce Management (WFM): NICE WFM or similar
* Voice & Call Routing: IVR systems, call recording platforms
* Quality Monitoring: Call transcription tools, QA/coaching platforms
* Agile & DevOps: Jira, Confluence, CI/CD pipelines
* General Contact Center Technologies: Any platforms supporting member conversation services, contact routing, or performance optimization
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employee Type:
Contract
Location:
San Antonio, TX, US
Job Type:
Date Posted:
October 29, 2025
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$63 hourly 16d ago
Product Owner III - Data Engineering
Frost (Cullen/Frost Bankers
Product owner job in San Antonio, TX
It's about creating and championing big ideas. Are you the kind of person that can take a big idea and bring it to life? Do you enjoy leading others to accomplish real change? Are you ready to utilize your inquisitive mindset to truly build something new? If so, then the ProductOwner III position might be for you.
At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.
Who you are:
As a ProductOwner III, you are responsible for engaging and collaborating with one or more teams for a complex product area to implement Frost's vision of products and services that are elegant, secure, and improve people's financial lives. You will use your innovative mindset, effective communication skills and desire to do better by constantly creating and improving the Frost user experience. Most importantly, this role is about providing top-quality service and doing it with integrity, caring and excellence in mind.
What you'll do:
* Collaborate with one or more cross-functional teams to deliver world-class, complex, and large scale products and services
* Create long-term product strategies in adherence to Frost Executive direction
* Effectively communicate a project's impact to the quadruple bottom line, priority, development approach, and release plan to the internal and external stakeholders
* Establish relationships and partner with customers, users, subject matter experts, and stakeholders to learn and research the product space
* Communicate business needs, the overarching vision, and the product roadmap for the business solution to all stakeholders from executive management to IT support teams
* Monitor the status of pending projects to ensure that the team remains focused on building relevant products with reliable architecture at an appropriate speed
* Write acceptance criteria and requirements for complex and large scale projects while deciding which projects are feasible and provide business value
* Establish one or more product backlogs that flow work to the appropriate line of business or product implementation teams to maximize joint value
* Ensure that all new features and programs meet business and system requirements
* Evaluate potential process and system improvements to identify and prioritize future projects
* Provide guidance and leadership to other ProductOwners across the enterprise
* Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you'll need:
* Bachelor's degree in a related field or equivalent work experience
* 4+ years of experience in product management, customer experience management, business analysis, software engineering, banking, finance, or a related field
* Strong analytical thinking and problem solving skills
* Proactive, entrepreneurial, and collaborative mindset
* Proficient in Microsoft computer applications
* Excellent written and verbal communication skills
Additional Preferred Skills:
* Experience with digital technologies, including desktop and mobile
* Experience in the banking and/or financial services industries
* Experience with Agile methodologies including Scrum and Kanban
Our Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
* Medical, dental, vision, long-term disability, and life insurance
* 401(k) matching
* Generous holiday and paid time off schedule
* Tuition reimbursement
* Extensive health and wellness programs, including our Employee Assistance Program
* Referral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
$77k-106k yearly est. Auto-Apply 60d+ ago
Lead Product Owner
Marathon Petroleum Corporation 4.1
Product owner job in San Antonio, TX
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. The Lead ProductOwner will join the Measurement, Accounting, & Scheduling Product Team within the Midstream IT Natural Gas & NGL Digital Products Line. As a Lead ProductOwner, you will play a pivotal role in driving the strategic direction and delivery of innovative IT and OT solutions driving the evolution and reimagining of the measurement, accounting, and scheduling capabilities for NG&NGL and adjacent Midstream business segments. This role will be expected to identify, collect, and evaluate new technology ideas, strategic extensions, or enhancements to existing products and/or services to determine their potential to address customer needs and to achieve goals in revenue growth and market share. The productowner manages product lifecycles, including intent, definition, design, planning, development, prototyping and testing. Applies design thinking techniques (e.g. user stories, wireframing, prototyping) to define product features. Will work with internal and external partners, vendors, and supplies to select and customize technology products and/or services.
Key Responsibilities
+ Responsible for continuous delivery of value to the customer through compelling and empowering customer experiences, accountable for a complex/ critical product, or multiple related products (within a product family/portfolio).
+ Has accountability for leading the development of product roadmaps, prioritizing feature releases, and aligning them with business objectives. Drives cross-functional collaboration to gather insights, prioritize initiatives, and plan releases effectively.
+ Collaborates closely with Agile teams, stakeholders, and business representatives to proactively identify and address challenges that arise during product development, ensuring successful execution of the product strategy.
+ Engages senior cross-functional leaders and proactively addresses and resolves issues, fostering effective communication, and promoting alignment between business and operations teams, UX design, product, engineering, analytics, and customer support teams.
+ Organizes stakeholder priorities and works with teams in order to align needs with resources ensuring cadence with customer value, business value, and strategic fit. Consults with the team during planning and grooming sessions and signs off on solutions.
+ Prioritizes product backlog, processes, and release plan (for multiple features for a complex or higher profile product) and plans the coordination of interdependencies with scrum team, across other lines of business.
+ Works with other teams, ensures team is aligned around similar goals and objectives / cross-team prioritization. Carries out ongoing analysis of product capability themes in order to support product direction.
+ Delivers product innovation, definition, deliverables planning (roadmap), and design of entirely new products to deliver against team and company goals.
+ Interprets and communicates product development builds on cross-departmental knowledge and puts the customer at the heart of all product changes.
+ Identifies common client pain points and opportunities and defines right solutions to address; captures stakeholder concerns and implements refinements; serves as the voice of the client, bringing that perspective back to internal stakeholders; serves as an Agile product develop champion across department and/or company.
Education and Experience
+ Bachelor's Degree in Information Systems or equivalent work experience
+ ProductOwner certification required; Product Management certification preferred.
+ 7+ years of relevant productowner experience required.
+ Experience in Natural Gas and NGL Measurements, Operations Accounting, or Scheduling preferred
+ Experience leading deployment and enhancement of Quorum Software Products such as FLOWCAL, TIPS, and TESTit is preferred.
Skills
Agile Methodology - Agile project management is an iterative approach to delivering a project throughout its life cycle, taking incremental steps towards the completion of a project.
Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.
Backlog Management - A prioritized list of work for the development team that is derived from the roadmap and its requirements. The most important items are shown at the top of the product backlog so the team knows what to deliver first.
Business Acumen - Applies knowledge of MPC's business, industry and the marketplace to advance the organization's goals. Makes decisions and recommendations clearly linked to MPC's strategy.
Decision Making - Ability to know when and what decisions should be made and to make several decisions simultaneously in a fast-paced, rapidly changing environment.
Industry Product Knowledge - Industry product knowledge refers to a comprehensive understanding of the products and services within a particular industry. It encompasses familiarity with the features, functionalities, applications, and specifications of the products offered by companies operating in that industry. Industry product knowledge is crucial for professionals working in sales, marketing, customer service, product development, and various other roles within a company. It enables individuals to effectively communicate the value propositions of products, address customer inquiries, identify market trends, make informed business decisions, and contribute to the development and improvement of products and services within the industry. This knowledge often requires staying updated with the latest advancements, technologies, and market dynamics within the specific industry domain.
Product Development - The creation, innovation, enhancement, or improvement of an existing product, or developing an entirely new kind of product to satisfy the requirements of its end-users.
Product Lifecycle Management - The handling of a good as it moves through the typical stages of its product life: development and introduction, growth, maturity/stability, and decline.
User Experience (UX) - User Experience (UX) refers to the overall experience that a person has when interacting with a product, service, or system, especially in terms of how easy or pleasing it is to use.
MINIMUM QUALIFICATIONS:Bachelor's Degree in Information Technology, related field or equivalent experience.7+ years of relevant experience
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Findlay, Ohio
Job Requisition ID:
00019774
Pay Min/Max:
$119,900.00 - $179,800.00 Salary
Grade:
12
Location Address:
539 S Main St
Additional locations:
Denver, Colorado, San Antonio, Texas
Education:
Bachelors: Information Technology
Employee Group:
Full time
Employee Subgroup:
Regular
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
About Marathon Petroleum Corporation
Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
$119.9k-179.8k yearly 26d ago
Development Product Owner
Tata Consulting Services 4.3
Product owner job in San Antonio, TX
Job Title : Development ProductOwner Experience Required - 8+ Years Must Have Technical/Functional Skills * P&C Insurance * ProductOwner, COTS experience like Guidewire, Contact Center Operations * Scrum and Agile development methodologies * SAFe Agile * Jira/Rally
* Leadership
* Software Development
* Communication and Analytical skills
* Product Management
* Product Development
Roles & Responsibilities
* Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements.
* Defining the vision for the team's product
* Creating a product road map based on this vision.
* Managing the product backlog and prioritizing them based on changing requirements.
* Overseeing all stages of product creation including design and development
* Developing user stories and define acceptance criteria.
* Monitoring and evaluating product progress at each stage of the process.
* Liaising with the product team and end-users to deliver updates.
* Participating in Scrum meetings and product sprints
* In-depth knowledge of Scrum and Agile Software Development Methodology
* Working knowledge of product development architecture
* Proficiency in the use of analytic tools
* Ability to groom and prioritize effectively.
* Excellent knowledge of user-centered design principles
* Excellent oral and written communication
* Ability to work with large teams.
* Understanding of design quality standards
* Experience on Contact center operations
Salary Range - $90,000 to $120,000 per year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identi ty Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-JS2
$90k-120k yearly 9d ago
Senior Technical Product Manager - Payments
Swivel 3.8
Product owner job in San Antonio, TX
SWIVEL is seeking a talented individual who is an experienced Senior Technical Product Manager to lead the development of cutting-edge payment technologies. In this senior role, you will take ownership of highly complex projects and drive strategic initiatives, working closely with engineering and leadership teams to deliver innovative solutions. You will play a critical role in shaping product direction, ensuring alignment with business goals, and leading cross-functional teams.
Why You Will Love This Role:
Leads high-impact products in the payments space, working closely with executive leadership to drive innovation. Opportunity to mentor and shape the future of product management within a dynamic and fast-growing company.
Essential duties include the following:
Creates features, epics, and technical user stories with complex Product specifications for Dev teams to build a new platform.
Collaborates with leadership on the creation of the product roadmap.
Produces deep technical documentation for a variety of stakeholders.
Delivers Go to Market and Commercialization materials.
Helps create and update playbooks for migration, beta, pilot, sunset, and release.
Translates solutions into designs, user stories, and acceptance criteria.
Manages the Product backlog for Transaction Processing.
Integrates 3rd party services and SaaS vendors to our platform.
Aligns self and others with company's strategic vision and corporate initiatives.
Leads cross-functional teams in the execution of the product roadmap.
Performs market and competitive research to identify gaps and opportunities.
Engages with users to gain critical insights into their pains and their ideals.
Applies creative thinking to design solutions based on insights and market research.
Manges feature sprint, epic, and product-level iterative life cycles.
Works cross-functionally to address stakeholder needs and concerns.
Articulates feature benefits to customer success and product marketing teams.
Influences, guides, and helps execute version releases and go-to-market plans.
Serious candidates will possess the minimum qualifications:
Bachelor's Degree in Business, Computer Science, or related field.
Minimum six (6) years of experience delivering Core Banking, ACH, loan payment features, debt repayment, ACH, card processing.
Minimum six (6) years of experience in at least one of these three areas, (1) delivering technical features (SDKs, APIs) for FIs/Credit Unions; (2) delivering UIs and white label features for FIs/Credit Unions; (3) managing B2B SaaS based products and services.
Broad knowledge of payment technologies (debt repayment, card processing, ACH, etc.).
Mature product management skills including expert requirements definition
Product experience with scalable, performant, and highly available API based platforms, preferably with Core Banking
Effective communicator: you can get others excited about your product and manage multiple stakeholders across a variety of functions.
Experienced at using data and metrics to inform product decisions.
Expert visual modeler of user journeys, sequence diagrams, and procedural flows.
Demonstrable good judgement and decision-making skills.
Strong interpersonal, teamwork, and collaboration skills.
Willing and able to travel domestically on a quarterly basis to headquarters, conferences, and/or client engagements.
SWIVEL offers*:
Competitive overall compensation package
Work/Life balance
Employee engagement activities and recognition awards
Years of Service awards
Career enhancement and growth opportunities
Leadership Academy and Mentor Program
Continuing education and career certifications
Variety of healthcare coverage options
Traditional and Roth 401(k) retirement plans
Lucrative Wellness Program
*Based upon employee eligibility
Additional Information:
SWIVEL is a Substance-Free Workplace and requires pre-employment drug testing.
Please note, SWIVEL does not hire tobacco users as allowed by law.
To learn more about SWIVEL, visit our website at ************************** If interested, please click the appropriate apply button.
$104k-144k yearly est. Auto-Apply 9d ago
Product Manager, Architectural Films
XPEL Inc. 3.1
Product owner job in San Antonio, TX
The Product Manager position is critical to the growth, expansion, and profitability of XPEL's brands and products. This individual will manage the assigned product portfolio(s) and help drive our market strategy, managing the proper introduction of new products to the market, the improvement of our existing product portfolio based on customer feedback and technological advancement as well as the phase-out of products. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities.
Core Duties
* Develop, own and execute product roadmap, communicate updates, achievements and challenges to the leadership team.
* Performs pricing and competitive analysis through customer and sales channel and recommend strategies to improve market position and improve quality costs.
* Manage whole product lifecycle.
* Identify new market expansion opportunities, collaborate with R&D and develop a unique product offering within the existing and new market.
* Maintain comprehensive knowledge of the specific market including "near neighbor" markets from a user and business perspective.
* Develop and maintain product database with product specifications, warranty and other key product documentation.
* Other duties as assigned.
Basic Qualifications
* Bachelor's degree in business, Marketing, Engineering, or related field
* 3-5 years of product management experience (window film, building materials, coatings, specialty films, glazing, or related industry preferred)
* Strong understanding of product lifecycle management and go-to-market strategies
* Five years of relevant experience in Product Management, Product Development or Project/ Program management preferably with professionally installed products.
* Strong communication, collaboration, and organization skills, particularly the ability to work with cross-functional stakeholders and balance multiple projects and prioritize backlogs.
* Proven track record of influencing global stakeholders, distribution channels and gaining alignment on product vision
* Ability to work independently, and work in a fast-paced environment with strict time constraints.
* Proficient in MS Suite of products (Word, PowerPoint and Excel).
* Strong analytical and presentation skills.
* Outstanding organizational and follow-up skills.
XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$79k-116k yearly est. 53d ago
Product Line Manager
Lancerexternalcareersite
Product owner job in San Antonio, TX
Our Company Lancer Worldwide, a Hoshizaki Company, is an award-winning global leader in beverage dispensing. Through innovation and a commitment to dedication in action, we create products that benefit our customers worldwide, and give them a distinct advantage in the marketplace. We offer our teammates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We welcome talented, passionate, and highly motivated individuals to join our team.
Summary
The Product Line Manager is responsible for leading a cross-functional team that is accountable for bringing new products to market as well as managing existing product lines. This leader will have category P&L responsibility and will have ownership of products within the categories they manage from inception to obsolescence. The Product Line Manager brings a disciplined, business-oriented approach to product planning and category management to achieve business performance objectives. The right candidate will be a product management leader with strategic vision, excellent organizational skills, and experience bringing new successful products to market. Qualified candidates will excel at cross-functional management, internal & external communication, and motivating people to accomplish shared goals in a global organization.
Essential Functions
· Conduct market research to identify industry trends and customer needs.
· Identify new product opportunities and maintain awareness of market developments.
· Lead product development, focusing on innovative beverage dispensing technologies.
· Collaborate with engineers to ensure product design meets usability and durability standards.
· Define product vision, strategy, and roadmap aligned with business goals.
· Prioritize product features based on feedback and market analysis.
· Ensure smooth cross-functional collaboration for product development and launch.
· Focus on product usability, gathering feedback to improve reliability.
· Ensure compliance with food safety and regulatory standards.
· Manage the supply chain and production to meet cost and quality targets.
· Oversee product testing, quality assurance, and continuous improvement.
· Develop competitive pricing strategies balancing cost and profitability.
· Support sales and marketing teams with product training and go-to-market strategies.
· Build strong relationships with customers and distributors for custom solutions.
· Focus on sustainability, integrating eco-friendly technologies and materials
Key Performance Indicators
· Monitor and drive Product Revenue and Profitability
· Support the growth of Market Share
· Support and drive initiatives to increase Product Quality and Reliability
· Drive Innovation and New Product Introductions
· Contribute and drive the health and success of assigned product line(s)
· Support the achievement of project milestones and deadlines
Education and Experience
· A bachelor's degree, or equivalent combination of education and experience
· Product Management Certification (preferred)
· Project Management Professional (PMP) (Preferred)
Experience
· 3-5+ years in product management or a related field.
· Hands-on experience managing product lifecycles, leading cross-functional teams, and driving go-to-market strategies is often more critical than advanced education alone.
· Experience with strategic planning and managing a category P&L.
· Commercial Foodservice and Beverage Dispenser Industry-Specific Experience Preferred.
This job operates in a combination of lab and professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The employee is exposed to outside weather conditions at the manufacturing site. The noise level in the work environment is usually moderate.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, or crouch; talk or hear. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
“Lancer Worldwide is unable to sponsor applicants for employment-based visas for this position. All candidates must be legally authorized to work in the United States at the time of application and throughout employment, without the need for employer-sponsored visa status now or in the future.”
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without not
Notice To Third Party Agencies
Please note that LANCER does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, LANCER will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, LANCER explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of LANCER.
EEO Statement
Lancer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$54k-107k yearly est. 22h ago
Tech Lead, Web Core Product & Chrome Extension - San Antonio, USA
Speechify
Product owner job in San Antonio, TX
The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading - PDFs, books, Google Docs, news articles, websites - into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting - Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.
We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount.
Our interview process involves several technical interviews and we aim to complete them within 1 week.
What You'll Do
Actively ship production code to the web products
Work closely with your dedicated product team
Participate in product discussions to shape the product roadmap
Have the opportunity to work on new and exciting features that will impact millions of lives
An Ideal Candidate Should Have
Experience. You've built and ship products that have scaled to thousands or millions of users
Customer obsession. You are passionate about the field and have the desire to build high quality product that serves customer needs
Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
Tech Stack: Vanilla JS, ReactJS, Redux, Firebase, Typescript
What We Offer
A fast-growing environment where you can help shape the culture
An entrepreneurial crew that supports risk, intuition, and hustle
A hands-off approach so you can focus and do your best work
The opportunity to make an impact in a transformative industry
A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience
Think you're a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don't forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
$79k-119k yearly est. Auto-Apply 7d ago
Product Manager-STILO
Holley Performance
Product owner job in New Braunfels, TX
Simpson Race Products, a racing and motorcycle safety product leader, has an immediate opening for a Product Manager for our STILO brand. This role requires the candidate to be a car/racing enthusiast!
As a Product Manager at Simpson Race Products, you'll play a vital role in contributing to product strategies and cross-functional collaboration. Your role encompasses various facets, including conducting market analysis, gaining insights into competitors, and overseeing the smooth management of the product lifecycle. You will engage cross-functionally to execute the product roadmap, drive growth within designated product lines, and ensure the successful launch of new products.
STILO- Founded in Italy and deeply rooted in motorsports engineering, STILO has earned a reputation for:
Precision-engineered wired and wireless communication systems
Seamless integration with racing helmets and safety equipment
Continuous innovation driven by close collaboration with racers, teams, and sanctioning bodies
STILO products are used across Formula racing, GT, rally, endurance, off-road, and grassroots motorsports, where performance, durability, and safety are non-negotiable.
This position will be located in the office at our New Braunfels, TX, location.
Key Job Elements (Essential Functions Performed):
Product Strategy Support: Assist in product strategy development and execution based on market research and business objectives.
Cross-functional Collaboration Support: Collaborate with teams to align product strategies and support successful launches.
Market Analysis and Competitor Insights: Conduct thorough market research and competitor analysis to maintain competitiveness.
Pricing Analysis and Recommendations: Based on market research and competitor insights, conduct an in-depth pricing analysis and provide recommendations for pricing strategies aligned with product goals and market positioning.
Product Lifecycle Management: Manage the product lifecycle, ensuring products move at an appropriate pace and contributing to inventory management strategies.
Performance Monitoring and KPI Management: Define and track key metrics to optimize product performance.
Product Data Oversight: Oversee product data accuracy and completeness, contributing to informed decision-making.
Stakeholder Engagement Support: Aid in communicating product strategies and progress updates.
Post-Mortem Analysis: Contribute insights to improve future product development endeavors.
This position may attend shows and events as needed.
Basic Qualifications (Education/Experience required):
Car/Racing enthusiast required!
Bachelor's degree in a relevant field.
2+ years of experience in product management or a related role.
Solid understanding of product lifecycle management and market analysis
Proactive personality style, eager to learn and grow within the role.
Analytical mindset with exposure to defining and tracking product metrics and KPIs.
Effective communication skills to collaborate with cross-functional teams and stakeholders.
Familiarity with product data management practices, eager to contribute to accurate and efficient data processes.
Interest in participating in product post-mortem analyses, contributing insights to enhance future product development endeavors.
Physical Requirements:
Must be able to perform extensive standing, sitting, walking, and climbing; lift 45 lbs. regularly; manipulate up to 60 lbs. with assistance in picking up and moving stock materials and supplies; and wear personal protective equipment. Must be able to bend, stoop, and climb to reach materials.
$78k-110k yearly est. Auto-Apply 7d ago
Product Leader - Routing and Contact Interaction
Wells Fargo 4.6
Product owner job in San Antonio, TX
Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top of the best workplaces "to grow your career" in the U.S.
Learn more about the career areas and business divisions at wellsfargojobs.com.
About this role:
Wells Fargo is seeking a Product Leader to join the Routing and Interactions team within Consumer and Small Business Banking Operations (CSBBO) to be a key driver for our technology transformation in support of voice contact management across the enterprise. You will be responsible for leading a team in the development of strategy and the implementation of requirements across our contact center digital platforms. Through the use of AI-driven technologies and intelligent, proactive contact management, you will help to shape the future experience of both customers and employees working across the Wells Fargo Contact Centers.
In this role, you will:
* Manage and develop teams of product professionals, supporting the development and execution of AI -based contact routing and management strategies across a variety of Business Lines.
* Engage and influence stakeholders, internal partners and peers associated with the function or affected by its outcomes
* Identify and recommend opportunities for programs and initiatives with impact across the business line
* Determine appropriate strategy and actions of the team to meet moderate to high risk deliverables
* Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility
* Collaborate with and influence all levels of professionals, including senior managers and LOB executives
* Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives for delivery of contacts and data to contact centers across Wells Fargo.
* Develop and guide a culture of talent development to meet business objectives and strategy in the Routing product area, using AI based rules and proactive decisioning that will ensure optimal performance and customer experience.
Required Qualifications:
* 6+ years of digital product management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
* 6+ years of Management or Leadership experience in support of complex Contact Center Technology projects
Desired Qualifications:
* Experience with routing systems like Genesys, Five 9
* Financial Services/Banking experience
* Experience working in highly complex contact centers, specifically in the product and technology support areas
* Working knowledge of Contact Center as a Service (CCaaS) platforms and routing systems used by cloud providers
* Experience managing and/or being part of a CCaaS transformation
* A working understanding of the Agile methodologies used to deliver technology changes in a contact center
* Strong understanding of surrounding tools such as Interactive Voice Response (IVR), AI-driven Intelligent Virtual Assistant (IVA), Softphone, reporting, and intelligent desktops
* Experience working in environments that have used AI-based routing systems for predictive and proactive treatments.
Job Expectations:
* Must be able to work on-site at one of the listed location(s) - hybrid schedule available
* Relocation assistance is not available
* Visa sponsorship is not available
* Ability to travel up to 20% of the time
Posting Locations:
* 401 S Tryon St. Charlotte, NC 28202
* 401 Las Colinas Blvd., Irving TX 75039
* 4101 Wiseman Blvd., San Antonio, TX 78251
* 2800 S Price Rd., Chandler, AZ 85286
* 2200 Concord Pike, Wilmington, DE 19803
Posting End Date:
29 Jan 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$86k-108k yearly est. 3d ago
Group Manager, Digital Product Management (Mobile)
Petco 4.1
Product owner job in San Antonio, TX
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Principle Duties and Responsibilities:
(approximate percentage of time spent)
Leads staff in the study of end-user needs, definition of product features and coordination of activities across teams to meet quality standards, project deadlines and business objectives.
Oversees the following: gathering and writing of requirements for application features that require cross-team coordination; conducting competitive analyses; and using product discovery techniques to aid in prioritization of features (e.g., A/B, surveys, interviews, etc.).
(10%)
Leads staff in developing long-term product plans (i.e., roadmaps).
(20%)
Reviews reports on product utilization prepared by staff and identifies market trends and opportunities.
(10%)
Prepares project reports for management, clients or others.
(20%)
Confers with staff and others to provide technical advice and resolve problems.
(20%)
Provides supervision to assigned staff: includes activities such as hiring, counseling, guiding, training and delivery of disciplinary processes as required.
(20%)
Minimum Qualifications
Bachelor's degree in information technology, computer science, marketing, business administration or related field, 10 years of experience as a Product Manager or a similar role in an Agile, Scrum, Kanban or similar software application development and/or project management team environment or an equivalent combination of education, experience and/or training.
Strong customer facing digital subject matter expertise with experience working on medium complexity features and/or an entire software application.
2 years of people management experience.
Note: Current responsibilities are impacted by company and team priorities that may have evolved from what is displayed in the Workday job profile. The description provides general job duties and requirements, but the partner's manager may assign additional responsibilities or tasks depending on business needs.
#CORP
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
Salary Range: $142,100.00 - $213,100.00
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see ********************************************
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.
$142.1k-213.1k yearly 2d ago
Senior Product Owner - Control Tech
Marathon Petroleum Corporation 4.1
Product owner job in San Antonio, TX
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. The Refining Control Technology Senior ProductOwner partners with Operational Technology (OT) engineers, architects, product managers, cybersecurity experts, vendors, and technologists to deliver best-in-class OT capabilities across MPC's refining sites. This role serves as a key liaison between OT and business leaders to shape the Control Technology Product Team roadmap for safe, reliable, and secure process control. Using design thinking techniques such as user stories and prototyping, the ProductOwner defines features, maintains the team backlog, and directs work to ensure a sustainable enterprise environment. Acting as a central collaborator across product teams, solution architects, technical experts, business partners, and vendors, this role drives iterative value delivery through a scaled agile framework.
Key Responsibilities
+ Builds customer and internal-facing products with superior user experience across multiple verticals, accountable for an established or moderate complexity product.
+ Ensures alignment between teams to prioritize product roadmaps, plan releases, and align them with business objectives.
+ Collaborates with Agile teams, stakeholders, and business representatives to address and resolve issues that arise during product development.
+ Works collaboratively with cross-functional teams, including R&D, UX, and business and operations teams, to align product strategies, gather insights, and plan releases.
+ Identifies product-related issues, makes decisions, and continuously does trade-off analyses to ensure development stays on track toward deliverable commitments.
+ Prioritizes the short-term feature backlog and releases, as well as the long-term product roadmap for products.
+ Conducts customer research, and product discovery and synthesizes market factors into a cohesive product strategy.
+ Collaborates with customers to understand challenges & opportunities.
+ Collects quantitative data and takes a data-driven approach to evaluate the viability of product initiatives.
+ Writes epics and stories to support completion of initiatives; ensures stories clearly communicate the customer and stakeholder needs to meet key business objectives and strategies for the product; promotes Agile approaches to product development across teams/areas.
+ Help manage centralized OT hardware/software licensing.
+ Coordinate and facilitate OT Lead (SPOC) meetings across all plants.
+ Collaborate with the Refining Agile Release Train (ART) and exchange ideas with MPC Product Teams, including Midstream OT and Cyber & Infrastructure (CI).
+ Builds and maintains strong relationships with the Control Technology Product Manager and Refining Technology leaders to develop a product roadmap and support strategy to ensure safe, reliable and secure Operational Technology refining wide.
+ Support Product Team OKR setting, milestone tracking, and routine portfolio updates.
+ Assist with Product Team Financial Forecasts & Budget Workshops.
+ Support and occasionally lead the creation of product presentations for business leadership.
+ Collaborate with Agile, business, and OT teams to align product goals, manage backlogs, plan releases, and maintain strategic roadmaps using the Azure Dev Ops (ADO) platform.
Education and Experience
+ Bachelor's degree in Information Systems, related field or equivalent work experience.
+ 5+ years of relevant productowner experience required.
+ ProductOwner certification preferred
+ Experience Leading OT Projects preferred.
+ Preferred experience working across both IT (Information Technology) and OT (Operational Technology) domains, including understanding of enterprise systems, network infrastructure, cybersecurity, and industrial control systems
+ Knowledge of Refining Control System (DCS) capabilities preferred
Skills
Agile Methodology - Agile project management is an iterative approach to delivering a project throughout its life cycle, taking incremental steps towards the completion of a project.
Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.
Backlog Management - A prioritized list of work for the development team that is derived from the roadmap and its requirements. The most important items are shown at the top of the product backlog so the team knows what to deliver first.
Business Acumen - Applies knowledge of MPC's business, industry and the marketplace to advance the organization's goals. Makes decisions and recommendations clearly linked to MPC's strategy.
Decision Making - Ability to know when and what decisions should be made and to make several decisions simultaneously in a fast-paced, rapidly changing environment.
Industry Product Knowledge - Industry product knowledge refers to a comprehensive understanding of the products and services within a particular industry. It encompasses familiarity with the features, functionalities, applications, and specifications of the products offered by companies operating in that industry. Industry product knowledge is crucial for professionals working in sales, marketing, customer service, product development, and various other roles within a company. It enables individuals to effectively communicate the value propositions of products, address customer inquiries, identify market trends, make informed business decisions, and contribute to the development and improvement of products and services within the industry. This knowledge often requires staying updated with the latest advancements, technologies, and market dynamics within the specific industry domain.
Product Development - The creation, innovation, enhancement, or improvement of an existing product, or developing an entirely new kind of product to satisfy the requirements of its end-users.
Product Lifecycle Management - The handling of a good as it moves through the typical stages of its product life: development and introduction, growth, maturity/stability, and decline.
User Experience (UX) - User Experience (UX) refers to the overall experience that a person has when interacting with a product, service, or system, especially in terms of how easy or pleasing it is to use.
MINIMUM QUALIFICATIONS:Bachelor's Degree in Information Technology, related field or equivalent experience.5+ years of relevant experience
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Findlay, Ohio
Job Requisition ID:
00019800
Pay Min/Max:
$104,300.00 - $156,400.00 Salary
Grade:
11
Location Address:
539 S Main St
Additional locations:
Anacortes WA Refinery, Canton OH Refinery, Carson CA Refinery, Catlettsburg KY Refinery, Detroit MI Refinery, Dickinson ND Refinery, El Paso TX Refinery, Galveston Bay Refinery, Garyville LA Refinery, Kenai AK Refinery, Los Angeles CA Refinery, Mandan ND Refinery, Martinez CA Refinery, Robinson IL Refinery, Salt Lake City UT Refinery, San Antonio, Texas, St Paul Park MN Refinery, Texas City TX Refinery
Education:
Bachelors: Information Technology
Employee Group:
Full time
Employee Subgroup:
Regular
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
About Marathon Petroleum Corporation
Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
$104.3k-156.4k yearly 23d ago
Development Product Owner
Tata Consulting Services 4.3
Product owner job in San Antonio, TX
Job Title : Development ProductOwner Experience Required - 8+ Years Must Have Technical/Functional Skills 8+ Years of Life Reinsurance Domain expertise These SMEs will play a critical role in Defining and prioritizing product backlog items Translating business needs into functional requirements
Collaborating with technology teams to deliver modernization objectives
Roles & Responsibilities
Customers are initiating a Reinsurance Modernization Program focused on Life and Annuity products. To ensure success, they are looking for experienced domain SMEs who can take on ProductOwner roles and provide deep expertise in Life and Annuity Reinsurance processes
Reinsurance treaties, administration, and reporting
Regulatory and compliance requirements
Integration with policy administration and financial systems
These SMEs will play a critical role in
Defining and prioritizing product backlog items
Translating business needs into functional requirements
Collaborating with technology teams to deliver modernization objectives
Salary Range - $90000 to $110000
TCS Employee Benefits Summary
Discretionary Annual Incentive
Comprehensive Medical Coverage Medical and Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
Family Support Maternal and Parental Leaves
Insurance Options Auto and Home Insurance, Identity Theft Protection.
Convenience and Professional Growth Commuter Benefits and Certification and Training Reimbursement.
Time Off Vacation, Time Off, Sick Leave and Holidays.
Legal and Financial Assistance Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
$90k-110k yearly 6d ago
Product Owner III - Data Engineering
Frost Bank 4.9
Product owner job in San Antonio, TX
It's about creating and championing big ideas.
Are you the kind of person that can take a big idea and bring it to life? Do you enjoy leading others to accomplish real change? Are you ready to utilize your inquisitive mindset to truly build something new? If so, then the ProductOwner III position might be for you.
At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.
Who you are:
As a ProductOwner III,
you
are responsible for engaging and collaborating with one or more teams for a complex product area to implement Frost's vision of products and services that are elegant, secure, and improve people's financial lives. You will use your innovative mindset, effective communication skills and desire to do better by constantly creating and improving the Frost user experience. Most importantly, this role is about providing top-quality service and doing it with integrity, caring and excellence in mind.
What you'll do:
Collaborate with one or more cross-functional teams to deliver world-class, complex, and large scale products and services
Create long-term product strategies in adherence to Frost Executive direction
Effectively communicate a project's impact to the quadruple bottom line, priority, development approach, and release plan to the internal and external stakeholders
Establish relationships and partner with customers, users, subject matter experts, and stakeholders to learn and research the product space
Communicate business needs, the overarching vision, and the product roadmap for the business solution to all stakeholders from executive management to IT support teams
Monitor the status of pending projects to ensure that the team remains focused on building relevant products with reliable architecture at an appropriate speed
Write acceptance criteria and requirements for complex and large scale projects while deciding which projects are feasible and provide business value
Establish one or more product backlogs that flow work to the appropriate line of business or product implementation teams to maximize joint value
Ensure that all new features and programs meet business and system requirements
Evaluate potential process and system improvements to identify and prioritize future projects
Provide guidance and leadership to other ProductOwners across the enterprise
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you'll need:
Bachelor's degree in a related field or equivalent work experience
4+ years of experience in product management, customer experience management, business analysis, software engineering, banking, finance, or a related field
Strong analytical thinking and problem solving skills
Proactive, entrepreneurial, and collaborative mindset
Proficient in Microsoft computer applications
Excellent written and verbal communication skills
Additional Preferred Skills:
Experience with digital technologies, including desktop and mobile
Experience in the banking and/or financial services industries
Experience with Agile methodologies including Scrum and Kanban
Our Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
$105k-126k yearly est. Auto-Apply 30d ago
Tech Lead, Web Core Product & Chrome Extension - New Braunfels, USA
Speechify
Product owner job in New Braunfels, TX
Job Description
The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading - PDFs, books, Google Docs, news articles, websites - into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting - Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.
We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount.
Our interview process involves several technical interviews and we aim to complete them within 1 week.
What You'll Do
Actively ship production code to the web products
Work closely with your dedicated product team
Participate in product discussions to shape the product roadmap
Have the opportunity to work on new and exciting features that will impact millions of lives
An Ideal Candidate Should Have
Experience. You've built and ship products that have scaled to thousands or millions of users
Customer obsession. You are passionate about the field and have the desire to build high quality product that serves customer needs
Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
Tech Stack: Vanilla JS, ReactJS, Redux, Firebase, Typescript
What We Offer
A fast-growing environment where you can help shape the culture
An entrepreneurial crew that supports risk, intuition, and hustle
A hands-off approach so you can focus and do your best work
The opportunity to make an impact in a transformative industry
A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience
Think you're a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don't forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
$79k-119k yearly est. 8d ago
Product Leader - Routing and Contact Interaction
Wells Fargo 4.6
Product owner job in San Antonio, TX
Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top of the best workplaces "to grow your career" in the U.S.
Learn more about the career areas and business divisions at wellsfargojobs.com.
**About this role:**
Wells Fargo is seeking a Product Leader to join the Routing and Interactions team within Consumer and Small Business Banking Operations (CSBBO) to be a key driver for our technology transformation in support of voice contact management across the enterprise. You will be responsible for leading a team in the development of strategy and the implementation of requirements across our contact center digital platforms. Through the use of AI-driven technologies and intelligent, proactive contact management, you will help to shape the future experience of both customers and employees working across the Wells Fargo Contact Centers.
**In this role, you will:**
+ Manage and develop teams of product professionals, supporting the development and execution of AI -based contact routing and management strategies across a variety of Business Lines.
+ Engage and influence stakeholders, internal partners and peers associated with the function or affected by its outcomes
+ Identify and recommend opportunities for programs and initiatives with impact across the business line
+ Determine appropriate strategy and actions of the team to meet moderate to high risk deliverables
+ Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility
+ Collaborate with and influence all levels of professionals, including senior managers and LOB executives
+ Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives for delivery of contacts and data to contact centers across Wells Fargo.
+ Develop and guide a culture of talent development to meet business objectives and strategy in the Routing product area, using AI based rules and proactive decisioning that will ensure optimal performance and customer experience.
**Required Qualifications:**
+ 6+ years of digital product management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ 6+ years of Management or Leadership experience in support of complex Contact Center Technology projects
**Desired Qualifications:**
+ Experience with routing systems like Genesys, Five 9
+ Financial Services/Banking experience
+ Experience working in highly complex contact centers, specifically in the product and technology support areas
+ Working knowledge of Contact Center as a Service (CCaaS) platforms and routing systems used by cloud providers
+ Experience managing and/or being part of a CCaaS transformation
+ A working understanding of the Agile methodologies used to deliver technology changes in a contact center
+ Strong understanding of surrounding tools such as Interactive Voice Response (IVR), AI-driven Intelligent Virtual Assistant (IVA), Softphone, reporting, and intelligent desktops
+ Experience working in environments that have used AI-based routing systems for predictive and proactive treatments.
**Job Expectations:**
+ Must be able to work on-site at one of the listed location(s) - hybrid schedule available
+ Relocation assistance is not available
+ Visa sponsorship is not available
+ Ability to travel up to 20% of the time
**Posting Locations:**
+ 401 S Tryon St. Charlotte, NC 28202
+ 401 Las Colinas Blvd., Irving TX 75039
+ 4101 Wiseman Blvd., San Antonio, TX 78251
+ 2800 S Price Rd., Chandler, AZ 85286
+ 2200 Concord Pike, Wilmington, DE 19803
**Posting End Date:**
29 Jan 2026
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-512548
How much does a product owner earn in San Antonio, TX?
The average product owner in San Antonio, TX earns between $67,000 and $122,000 annually. This compares to the national average product owner range of $71,000 to $130,000.
Average product owner salary in San Antonio, TX
$91,000
What are the biggest employers of Product Owners in San Antonio, TX?
The biggest employers of Product Owners in San Antonio, TX are: