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Product quality manager skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical product quality manager skills. We ranked the top skills for product quality managers based on the percentage of resumes they appeared on. For example, 7.2% of product quality manager resumes contained continuous improvement as a skill. Continue reading to find out what skills a product quality manager needs to be successful in the workplace.

15 product quality manager skills for your resume and career

1. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how product quality managers use continuous improvement:
  • Facilitated awareness training of regulations and standards, and continuous improvement efforts of the quality management system annually.
  • Reviewed and approved quality indicator metrics measuring product, process and administrative functions used to evaluate continuous improvements.

2. Data Analysis

Here's how product quality managers use data analysis:
  • Evaluated supplier compliance to internal and external technical requirements, standards and delivery performance through program reviews and data analysis.
  • Provide technical assistance to Project Manager, facilitate Corrective Action Plans, Data analysis and recommend/oversee process improvement actions.

3. Project Management

Here's how product quality managers use project management:
  • Project Management o Monitor each phase of project development, ranging from manufacturing to delivery.
  • Define project management initiatives for security, access control and video projects.

4. Product Development

Product development is the complete procedure of creating a product from concept until release of the final product. Product development has many stages after which a product is released into the market. Identifying the need, creating the opportunity, conceptualizing a product, and providing a solution, all are different stages of product development.

Here's how product quality managers use product development:
  • Appointed by Quality Executives to integrate product development quality processes into virtual engineering process.
  • Launched global quality evaluation program to promote customer involvement in product development cycle.

5. GMP

GMP stands for Good Manufacturing Practice. It is a system that ensures that all products like food, beverages, and medicinal drugs that are produced comply with the quality standards. It helps in minimizing the risks and hazards that cannot be eliminated after the testing of final products.

Here's how product quality managers use gmp:
  • Performed P&G Quality Assurance Key Element Audits on GMP, ISO and regulatory standards and procedures.
  • Obtained 21CFR 110 GMP and 9CFR 417HACCP and SQF level 2 -7.2 edition certifications with excellent rating.

6. Corrective Action

Here's how product quality managers use corrective action:
  • Implemented Customer Quality Clinic to improve effectiveness of Root Cause corrective action on customer escapes.
  • Evaluate internal programs for quality performance and corrective actions.

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7. Supplier Quality

Here's how product quality managers use supplier quality:
  • Demonstrated 3-prong approach to Supplier Quality, Engineering Quality and manufacturing production line assembly reducing defects and warranty claims.
  • Performed Suppliers audit, prepared Supplier Quality performance metrics, and provided manufacturing support to semiconductor industries.

8. ISO

Here's how product quality managers use iso:
  • Coordinated ISO 9001/AS9100 Quality Assurance implementation and accountability throughout the entire organization.
  • Coordinated and program-managed implementation of ISO 9000:2001 certification for CS department

9. Quality Management System

A quality management system is a set of techniques that deals with the procedure, process, and duties to achieve a quality goal and purpose. This particular skill focuses on the coordination and management of the company's policy. With this system, they can determine what needs improvement and understand the level of awareness and efficiency.

Here's how product quality managers use quality management system:
  • Presented quality management system to key customers.
  • Led pioneering work in developing quality management systems, Just-in-Time Manufacturing (Lean), concurrent engineering processes, and DFMA.

10. Customer Satisfaction

Here's how product quality managers use customer satisfaction:
  • Hired to implement quality related customer requirements, agreements and improvements to ensure customer satisfaction.
  • Initiated cross-training programs with entire team, increasing customer satisfaction and operating efficiency.

11. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how product quality managers use quality standards:
  • Collaborated closely with in-house and contract manufacturing quality teams to maintain quality standards and ensure customer requirements are met.
  • Reduced inspection costs by 30% (300K) by reducing manual inspection by driving higher quality standards for incoming material.

12. Quality Metrics

Here's how product quality managers use quality metrics:
  • Analyzed key quality metrics for upper management decision-making as well as publication of quality performance.
  • Presented contractor quality metrics through Power Point Presentations at Quality Council meetings.

13. FMEA

Here's how product quality managers use fmea:
  • Analyze suppliers' SPC data, FMEA & Control Plans and drawings while performing root Cause Analysis.
  • Coordinated with team to ensure minimized backlog management and process bottlenecks through the use of FMEA application with resolution/mitigation efforts.

14. Sigma

In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.

Here's how product quality managers use sigma:
  • Designed and implemented sales processes supporting our consumer segment using Six Sigma methodology.
  • Managed all aspects of quality including reporting, customer visits, and process improvements through Six Sigma methodology.

15. Process Control

Process control is a method pertaining to continuous production processes that uses the aid of ICS (Industrial Control Systems) for production. This method enables production to be done with a level of consistency and safety in an economically friendly manner that is impossible to achieve solely through manual control.

Here's how product quality managers use process control:
  • Analyzed manufacturing processes and statistical process controls using empirical and statistical techniques.
  • Evaluated contractor Statistical process Control Plans and reports.
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List of product quality manager skills to add to your resume

Product quality manager skills

The most important skills for a product quality manager resume and required skills for a product quality manager to have include:

  • Continuous Improvement
  • Data Analysis
  • Project Management
  • Product Development
  • GMP
  • Corrective Action
  • Supplier Quality
  • ISO
  • Quality Management System
  • Customer Satisfaction
  • Quality Standards
  • Quality Metrics
  • FMEA
  • Sigma
  • Process Control
  • Internal Audit
  • Product Line
  • FDA
  • R
  • Customer Complaints
  • QC
  • QA
  • Failure Analysis
  • SPC
  • OEM
  • Quality Processes
  • Product Specifications
  • Product Management
  • Development Process
  • Direct Reports
  • Lean Six Sigma
  • Lean Manufacturing
  • Supplier Audits
  • Process Improvement
  • PPAP
  • Product Quality Issues
  • Customer Expectations
  • Product Complaints
  • TQM
  • Medical Devices
  • TS16949
  • Production Processes
  • API
  • PPM
  • UL
  • Customer Support
  • KPI
  • Poor Quality

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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