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Top 50 Product Representative Skills

Below we've compiled a list of the most important skills for a Product Representative. We ranked the top skills based on the percentage of Product Representative resumes they appeared on. For example, 30.8% of Product Representative resumes contained Product Knowledge as a skill. Let's find out what skills a Product Representative actually needs in order to be successful in the workplace.

These are the most important skills for a Product Representative:

1. Product Knowledge

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high Demand
Here's how Product Knowledge is used in Product Representative jobs:
  • Provided recommendations and product knowledge to both consumers and retail customer associates.
  • Dedicated to continuously improving sales abilities and product knowledge with online training.
  • Shared product knowledge with customers while making personal recommendations.
  • Established track record of superior product knowledge and specialization.
  • Increased profits and consumer knowledge of liquor products using extensive product knowledge and sharp customer service skills.
  • Demonstrate Product Knowledge to Customer * Daily display set up/breakdown for Product demonstration * Achieve daily sales goals
  • Train retail store associates on new and existing products, for product knowledge and effective Sales growth.
  • Launched several new drugs and received several sales performance, selling creativity and product knowledge awards.
  • Aided our regional sales managers in customer meetings, product demonstrations, and product knowledge.
  • Train new hires with focus on developing product knowledge and refinement of customer retention skills.
  • Assisted distributors with joint sales calls, product knowledge, and engineering designs.
  • Maintained constant contact with account base to increase product knowledge of priority releases.
  • Trained retail staff in product knowledge and sales skills.
  • Promoted product knowledge, visibility and increased sales.
  • Learned, referenced and applied product knowledge information.
  • Educated and maintain in-depth product knowledge.
  • Help promote Bathfitter and the company's services through providing product knowledge to the public via venues and monitoring mall kiosk.
  • Hold training sessions for Lowes employees on product knowledge..

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2. Customer Service

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high Demand
Here's how Customer Service is used in Product Representative jobs:
  • Managed wide variety of customer service and administrative tasks to resolve customer issues efficiently.
  • Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
  • Delivered objective oversight of preventive maintenance program and customer service.
  • Researched and created product support documents for customer service representatives.
  • Provided training on customer service guidelines.
  • Increase client satisfaction and promote relationship development, customer service, and retention through frequent customer contact and annual policy review.
  • Ensured customer service excellence and product quality fulfillment, resolved any problems with pricing, product and shipments.
  • Provide excellent customer service to all patients when they call with trouble or in need of help.
  • Applied attention to detail in building product displays and in-store customer service with management and customers.
  • Provided Support as the company's only customer service representative for Apple Inc. at the store.
  • Provided excellent customer service to adults in the local communities with diverse populations.
  • Maintained 150 store account base for customer service including department and electronic retail.
  • Demanded timely, high quality reports from customer service and engineering.
  • Demonstrate customer service and answer any questions interested buyers might have.
  • Provided training on customer service guidelines to the sales department.
  • Maintain project files and customer service.
  • Developed and documented procedures for on-site hardware installation, configuration and training to provide repeatable, consistent delivery of customer services.
  • Maintain strong communication , customer service, organization and prioritizing skills.
  • Acted as the company's "single point of contact" and customer service representative for the western United States.
  • Book keeping and sales reporting Setting, presenting, and cleaning up demonstrations Cooking and handling food Maintaining excellent customer service

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3. New Product Development

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high Demand
Here's how New Product Development is used in Product Representative jobs:
  • Conducted a consumer taste survey related to new product development for PepsiCo.
  • Spearheaded the PanAmerican/Kieft Landscape Initiative, leading to a positive change in new product development and national sales and marketing programs.

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4. Financial Products

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high Demand
Here's how Financial Products is used in Product Representative jobs:
  • Price tracking of electronically delivered financial products.

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5. Sales Goals

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high Demand
Here's how Sales Goals is used in Product Representative jobs:
  • Managed client expectations by communicating sales goals and targets with stake holders, and key decision makers on a monthly basis.
  • Assigned position on numerous product-marketing panels to evaluate and develop sales material used by field representatives to meet sales goals.
  • Achieved regional sales ranking of 13/90 for top priority product in 2009 contributing to company sales goals.
  • Developed trains and direct sales reps to achieve sales goals, and placement objectives.
  • Exceeded sales goals and received merit bonuses for performance.
  • Exceeded sales goals every year.
  • Exceeded targeted sales goals by 12.5% in 2010..
  • Position required a high degree of interaction with walk-in customer traffic, and required performance and tracking to weekly sales goals.

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6. Technical Support

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Here's how Technical Support is used in Product Representative jobs:
  • Provided computer technical support and training to customers to increase customer satisfaction.
  • Received calls from customers who were calling in for technical support and who had not purchased an annual support plan.
  • Traveled extensively throughout the region to large growers to provide technical support and increase sales.
  • Account creation, troubleshooting and technical support for all desktops.
  • Provided minimal technical support for TaxWise and ATX programs.
  • Provide technical support to both customers and sales force.
  • Provided technical support to CCH customers both onsite and in office.
  • Provided technical support and post purchase product setup.
  • Visited mushroom growers Provided technical support for growing media Advised growers on mushroom growing techniques, crop timing and variety selection

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7. Trade Shows

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high Demand
Here's how Trade Shows is used in Product Representative jobs:
  • Recognized by manufacturer for sales achievement at industry trade shows.
  • Attend trade shows, fairs, construction sites, and home-improvement fairs, presenting the company's signature products.
  • Planned, set up and staffed several annual trade shows both internally and with grower customers.
  • Represented national companies (i.e., medical/pharmaceutical) at trade shows and conventions.
  • Represented product at Trade Shows and Home Shows throughout Northwest.
  • Attended trade shows to shop for clients.
  • Attended multiple trade shows and Industry events.
  • Represented SKC at trade shows and conventions.
  • Participated in multiple national trade shows.
  • NAB 2001, AsiaSat 2002 and CommunicAsia 2002 - SatCom Trade Shows.
  • Attended national and regionaltrade shows, open houses and industry-related conferences.
  • Attended beauty trade shows to promote sales of the Maxiglide electric hair straightener and Maxius hair care products.

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8. Customer Relations

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high Demand
Here's how Customer Relations is used in Product Representative jobs:
  • Used excellent written and oral communication skills to drive vendor and customer relationships within the International aviation parts trading industry.
  • Cultivated strategic key customer relationships and conducted large-scale clinical trials and evaluations.
  • Communicate with customers and sales staff to maintain customer relationships and obtain vital feedback that will help improve future provisioning efforts
  • Major Activities: o Identified, quantified and pursued new business opportunities; build and managed customer relationships.
  • Develop and maintain customer relationships by their needs and demands in a professional and efficient manner.
  • Engage both passive and active audience members through building rapport and customer relationships.
  • Assist Sales department with merchandising of Product and Customer Relations.
  • Perform planogram resets Maintain customer relations Promote new Products Presell seasonal products

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9. Rocephin

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high Demand
Here's how Rocephin is used in Product Representative jobs:
  • Educated physician offices on Rocephin buy and bill for community acquired pneumonia patients.
  • Achieved 131% of goal for Rocephin through 3rd quarter.
  • Ranked #3/21 in business unit, #13/169 in region, and #52/562 in the nation for Rocephin sales.
  • Increased market share of Rocephin from 45.2% to 50.2%.
  • Defeated competitor's bid for exclusive formulary status of Rocephin on three separate occasions.
  • Marketed and Promoted Rocephin, Ticlid, E.C.

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10. Market Share

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Here's how Market Share is used in Product Representative jobs:
  • Implemented late night and early morning emergency room in-services to cover all hospital shifts to maintain 73% antibiotic market share.
  • Expanded market share to 15% and was on pace for $85 million in Variable Annuity production in 2007.
  • Increased market share of territory to one of the highest in the nation; Received Exceeds Expectations rating.
  • Increased company market share within the TN/AR area and was instrumental in: - Providing surgery consulting.
  • Used systematic plan and schedule to gain more market share from B-C & D accounts.
  • Ranked in the top 4 percent nationally in sales and market share increases.
  • Increased Market Share by 10%
  • Developed and implemented sales and promotional strategies to healthcare providers in order to drive market share.
  • Maintained highest market share in region for Hytrin

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11. Product Information

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high Demand
Here's how Product Information is used in Product Representative jobs:
  • Supported sales objectives for Detroit region and artist relations by communicating product information and demonstrating products.
  • Organized and participated in vendor shows to promote products and facilitate product information.
  • Conducted detailed reports on science based product information.
  • Communicated product information to opticians and lab technicians.
  • Provided product information and professional advice to perspective customers and convert them to clients.
  • Assessed needs of target physicians and provided detail product information.
  • Supported all customer product information requests for QVC TV shows.
  • Maintain an up to date database for customer and product information
  • Provide customer with product information and recipes.
  • Sample productsEducate customers on product information including ingredients, use and benefits
  • Research product information via the Overstock website as well as via a Google search.

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12. Xenical

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high Demand
Here's how Xenical is used in Product Representative jobs:
  • Achieved 102% of goal for Xenical through 3rd quarter.
  • Ranked #1/21 in business unit, #9/279 in region, and #20/562 in the nation for Xenical sales.
  • Implemented Xenical patient compliance program, conducted dietician seminars, and patient awareness programs.
  • Targeted key physicians generating highest script volume and presented an 8 week support program for patients currently on Xenical therapy
  • Designated the "Xenical Point Person" for the West Texas District.
  • Second place winner in the New York City Xenical market share incentive program Highest growth in the division for sales of Xenical

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13. Primary Care Physicians

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high Demand
Here's how Primary Care Physicians is used in Product Representative jobs:
  • Marketed new and existing products to primary care physicians, specialists, and pharmacists in a two million dollar territory.
  • Promoted antibiotics, weight loss, anti-viral, and loop diuretic preparations to Primary Care physicians and specialists.
  • Called on primary care physicians within downtown Seattle, WA.

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14. Retail Store

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high Demand
Here's how Retail Store is used in Product Representative jobs:
  • Served as an ambassador of Perennial Wood Decking and the Lowe's retail store in which I worked.
  • Worked with retail stores to ensure contractual obligations were being followed.
  • Visited retail stores in the Minnesota area and demonstrated new product models from manufacturers and merchandized.
  • Represented Sony, Toshiba, Panasonic TV's, computers and cameras in retail stores such as Bestbuy.

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15. Product Demonstrations

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Here's how Product Demonstrations is used in Product Representative jobs:
  • Planned and executed trade show participation in addition to product demonstrations at golf courses throughout Southern California.
  • Performed on-site product demonstrations-Provided customer support and technical assistance.-Repaired and supported Hewlett Packard hardware.
  • Provide product demonstrations/presentations for potential clients, including Property Managers and Property Management Companies.
  • Represented manufacturer at product demonstrations to increase sales within territory.
  • Performed product demonstrations to increase brand awareness and visibility.
  • Perform product demonstrations for direct consumer opportunities.
  • Performed product demonstrations to potential customers.
  • Facilitated product demonstrations of Nikes equipment to effectively display the value of the products.

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16. Inventory Control

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Here's how Inventory Control is used in Product Representative jobs:
  • Assist with daily operations to include meeting sales goals, inventory control/management and setting up display configurations for promotions and events.
  • Inventory control averaging $3,000 per store.

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17. Tamiflu

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Here's how Tamiflu is used in Product Representative jobs:
  • Leveraged Tamiflu as number one antiviral, 2000 year-end sales 54.2% vs. 45.8%.
  • Ranked #1 nationally for Tamiflu sales in 2001/2002 season.
  • Promoted Rochephin, Tamiflu, and Xenical within hospital setting and to primary care, infectious disease, and weight loss specialists
  • Increase sales on Xenical, Tamiflu, Rocephin IV or IM.
  • Marketed Xenical, Rocephin, Demadex, Tamiflu to primary care, internal medicine, retail pharmacy, and ER.
  • Implemented sales and marketing for Rocephin, Coreg, Xenical and Tamiflu to 120 physicians in a two state geography.

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18. Market Research

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Here's how Market Research is used in Product Representative jobs:
  • Conducted market research: Identified industry trends and uncovered sales opportunities.
  • Perform detailed market research to identify and pursue purchase opportunities available within the market.
  • Performed market research in China sales territory.
  • Set priorities based on market research direction.

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19. Internal Medicine

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Here's how Internal Medicine is used in Product Representative jobs:
  • Worked with private practices that included Internal medicine, Neuro Surgeons, Endo, and Orthopedic.

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20. Product Sales

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Here's how Product Sales is used in Product Representative jobs:
  • Improved product sales by traveling to grocery stores around the Seattle area and marketing Pirates Booty.
  • Coordinated with other team members on targeting specific locations for highest product sales.

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21. Potential Customers

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Here's how Potential Customers is used in Product Representative jobs:
  • Visited homes of potential customers to produce other means of product exposure for the purpose of final sale.
  • Provided potential customers with a detailed picture of a product in a short amount of time.
  • Inform potential customers about the advantages of using Bath Saver services and products.
  • Traveled the country demonstrating Terex compact construction equipment to potential customers/dealers.
  • Demonstrated and pitched products to potential customers Handled inventory, shipments, and booth maintenance Collected customer information

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22. Sales Representatives

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Here's how Sales Representatives is used in Product Representative jobs:
  • Worked closely with product traders, refinery operations department, and marketing sales representatives to ensure optimal distribution of products.
  • Worked with Regional Sales Managers and District Sales Representatives to demonstrate Caterpillar advantage.
  • Participated in rep-council to create a liaison between management and sales representatives.
  • Provided technical insight to sales representatives and potential customers during sales calls.
  • Coordinated with in-house Sales Representatives, Shipping/Receiving, Product Line Support, and other logistical teams for customer needs.
  • Maintained strong rapport with accounts and label employees; called on distributors; worked with sales representatives.
  • Prospected networking and storage products and services to Tech Data customers and sales representatives.
  • Provided technical support for CCH Sales Representatives in the division (approximately 26).
  • Partnered with on-air product vendors and sales representatives, researching customer inquiries.
  • Supported 20 Sales Representatives in placing sales orders.
  • Assist in phone script development for sales representatives to use to promote and sell new products.

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23. Architectural Community

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Here's how Architectural Community is used in Product Representative jobs:
  • Direct interaction with the architectural community assisting with specifications, product detailing, and system solutions/recommendations.
  • Presented AIA/CES continuing education programs to the architectural community statewide.
  • Served as technical resource to the architectural community statewide.
  • Presented AIA/CES programs to the architectural community.
  • Served as technical resource to the architectural community and presented AIA/CES continuing education programs statewide.

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24. Product Training

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Here's how Product Training is used in Product Representative jobs:
  • Worked closely with management to make sure all new hires would receive product training within the first 30 days of employment.
  • Created and led product training workshops during company annual sales meeting.
  • Counseled 27 new hires through core product training.
  • Trained and mentored sales reps. through joint sales calls and product training.
  • Participated in technical product training to gain expertise in product lines.

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25. Customer Base

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Here's how Customer Base is used in Product Representative jobs:
  • Provided exceptional customer service, focusing on long-term relationships while maintaining a large diverse customer base.
  • Reintroduced the company and its product lines to the customer base and decision makers of every channel of influence.
  • Composed marketing materials, identified new markets, and expanded customer base by 32%.
  • Increased customer base from 7 to over 200 clients in 2 years.
  • Secured new Surgery Centers and managed customer base through solution selling.
  • Worked directly with customer base in sales and customer service position.

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26. New Clients

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Here's how New Clients is used in Product Representative jobs:
  • Prospected for new clients and develop clientele by networking to find new customers, and generate lists of prospective clients.
  • Meet with our sales team & potential new clients to discuss the benefits of our products.

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27. Product Display

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Here's how Product Display is used in Product Representative jobs:
  • Set up and maintained product displays; informed store managers and associates of new products.
  • Design and construct product displays, end caps and hot shelf with POS materials.
  • Ensured optimum product display and sell-through potential for 35 product lines.
  • Planned and carried out product displays and arrangement.

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28. New Accounts

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Here's how New Accounts is used in Product Representative jobs:
  • Prospected for new business, partnered with sales team to win new accounts, and maintained close contact with clients.
  • Set up, schedules and appointments to obtain new accounts and to service existing accounts.
  • Opened all new accounts for the branch and did cross-selling of bank products.
  • Maintain strong customer relationships Control inventory levels within stores Add new accounts Expand the product mix within each store

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29. FDA

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Here's how FDA is used in Product Representative jobs:
  • Investigate and maintain complaint files and determine report-ability in compliance with regulations established by the FDA and international regulatory bodies.
  • Identified significant deficiency with safety data forwarded to FDA regarding post-market-approved Class III silicone-filled breast implants.
  • Addressed regulatory issues with great care and tact, while remaining mindful of FDA (Food and Drug Administration) statutes.
  • Coded and submitted safety data to FDA in compliance with federal regulations (21 CFR, Part 803 and 820).
  • Volunteered to investigate, review, and submit safety data to FDA by working with clinical research department.
  • Assisted patients and physicians offices with adverse event reporting adhering to FDA compliance guidelines.
  • Assign a part number and complete form for validation by the FDA.
  • Determine FDA Product Codes based on the material and its usage.
  • Obtained FDA information on each product.
  • Determined reportability consistent with FDA regulations and upheld established deadlines to maintain compliance.

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30. Sales Presentations

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low Demand
Here's how Sales Presentations is used in Product Representative jobs:
  • Organized and conducted sales presentations for customers to increase company revenue.
  • Delivered sales presentations to small business owners and purchasing managers.
  • Led sales presentations, generated new client leads, conflict resolution and product distribution for LA based fashion designer.
  • Perform quality sales presentations, demos, present special offers and promotions to consumers for increase sales result.

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31. Data Entry

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Here's how Data Entry is used in Product Representative jobs:
  • Redesigned contract activity tracking system to improve accuracy and reduce data entry.
  • Perform all card product back office functions, which included accounting, data entry, filling, reporting and monitoring.

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32. Pharmaceutical Products

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low Demand
Here's how Pharmaceutical Products is used in Product Representative jobs:
  • Increased territory sales 45% by effectively representing pharmaceutical products to physicians and pharmacists.
  • Marketed and sold pharmaceutical products to institutional, primary, and specialty practice customers.
  • Marketed hospital based pharmaceutical products to physicians, hospitals, mental health clinics, pharmacies, and drug wholesalers.

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33. Costco

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low Demand
Here's how Costco is used in Product Representative jobs:
  • Trained sales staff at major retail outlets such as Best Buy, Circuit City, Costco and Sam's Club.
  • Interact with all COSTCO members that approached or passed by the product display to achieve maximum sales for the vendor.
  • Promote and demonstrate various products to Costco members while they are shopping in the Costco warehouse.
  • Promoted various products in QFC stores and Borghese cosmetics in Costco.

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34. Depot

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Here's how Depot is used in Product Representative jobs:
  • Contract Ended with Home DepotMarketing products in a retail environment.
  • Monitored and developed Rejuvenate product line in 50 Home Depot stores in the Chicagoland area.

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35. Extensive Knowledge

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Here's how Extensive Knowledge is used in Product Representative jobs:
  • Possess extensive knowledge of dog/cat food nutrition.

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36. Oversaw

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37. Product Placement

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Here's how Product Placement is used in Product Representative jobs:
  • Coordinate strategic product placement to maximize sales.
  • Maintained and secured relationships between venues and clients for product placement.
  • Insure product placement and presentation meets customer standards.

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38. Customer Complaints

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Here's how Customer Complaints is used in Product Representative jobs:
  • Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.
  • Documented and elevate customer complaints to Quality and Customer Service for resolution.
  • Address, communicate, and help resolve customer complaints.
  • Answer incoming calls, manage and resolve customer complaints.

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39. Sales Floor

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Here's how Sales Floor is used in Product Representative jobs:
  • Worked as a cashier and on the sales floor to assist customers with questions or concerns about products.
  • Greet and assist customers on sales floor with immediate attention.

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40. Grocery Store

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low Demand
Here's how Grocery Store is used in Product Representative jobs:
  • Supervised and trained employees.A brokerage company representing manufacturers, assisting major supermarket chains and independent grocery stores.

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41. Special Achievement Award

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Here's how Special Achievement Award is used in Product Representative jobs:
  • Received Special Achievement Award for performance & development in 2001.
  • Received a Special Achievement Award for my efforts.

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42. Product Promotions

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43. Customer Questions

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Here's how Customer Questions is used in Product Representative jobs:
  • Engage members to approach the booth, highlight benefits of product and address customer questions.
  • Handled customer questions and support while maintaining sales.
  • Handled customer questions regarding storage uses of the Iomega product.

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44. Sales Process

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45. Product Orders

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Here's how Product Orders is used in Product Representative jobs:
  • Handled the logistics of shipping product orders and receiving of raw ingredients for production.
  • Worked with accounting department to handle all vendors billing for product orders.

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46. External Customers

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Here's how External Customers is used in Product Representative jobs:
  • Market products and provide marketing materials and information to both internal and external customers.
  • Provided service to external customers and medical professionals, while investigating adverse events.

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47. Complaint Files

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Here's how Complaint Files is used in Product Representative jobs:
  • Investigated, analyzed and maintained complaint files in accordance with company policy.
  • Initiate, maintain, update database and set up complaint files according to 21 CFR and Quality Management System.
  • Reconciled clinical data for complaint files and distributed it as scheduled to the team with minimal questions.
  • Initiate and set up claim/complaint files.

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48. Medical Devices

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Here's how Medical Devices is used in Product Representative jobs:
  • Conducted maintenance & electrical safety tests on medical devices.
  • Performed hardware & software updates on medical devices.
  • Evaluated complaints for Class III medical devices, and saline and silicone-filled breast implants involved in pre- and post-market clinical studies.

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49. Special Events

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Here's how Special Events is used in Product Representative jobs:
  • Promote and market poultry products at special events in the community.
  • Collaborated with colleagues exchanging selling strategies and marketing information.Taught potential clients about products through seminars and other special events.
  • Marketed Kodak products in Northeast channel through store visits, demo days, trainings and special events.

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50. Sales Activities

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Product Representative Jobs

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20 Most Common Skills For A Product Representative

Product Knowledge

39.6%

Customer Service

15.0%

New Product Development

6.6%

Financial Products

3.9%

Sales Goals

3.2%

Technical Support

2.9%

Trade Shows

2.5%

Customer Relations

2.5%

Rocephin

2.3%

Market Share

2.2%

Product Information

2.2%

Xenical

2.2%

Primary Care Physicians

2.1%

Retail Store

2.0%

Product Demonstrations

1.9%

Inventory Control

1.9%

Tamiflu

1.8%

Market Research

1.8%

Internal Medicine

1.7%

Product Sales

1.7%
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Typical Skill-Sets Required For A Product Representative

Rank Skill
1 Product Knowledge 30.8%
2 Customer Service 11.6%
3 New Product Development 5.1%
4 Financial Products 3.0%
5 Sales Goals 2.5%
6 Technical Support 2.2%
7 Trade Shows 2.0%
8 Customer Relations 2.0%
9 Rocephin 1.8%
10 Market Share 1.7%
11 Product Information 1.7%
12 Xenical 1.7%
13 Primary Care Physicians 1.6%
14 Retail Store 1.6%
15 Product Demonstrations 1.5%
16 Inventory Control 1.5%
17 Tamiflu 1.4%
18 Market Research 1.4%
19 Internal Medicine 1.3%
20 Product Sales 1.3%
21 Potential Customers 1.3%
22 Sales Representatives 1.2%
23 Architectural Community 1.2%
24 Product Training 1.2%
25 Customer Base 1.2%
26 New Clients 1.2%
27 Product Display 1.0%
28 New Accounts 0.9%
29 FDA 0.9%
30 Sales Presentations 0.8%
31 Data Entry 0.8%
32 Pharmaceutical Products 0.8%
33 Costco 0.7%
34 Depot 0.7%
35 Extensive Knowledge 0.7%
36 Oversaw 0.6%
37 Product Placement 0.6%
38 Customer Complaints 0.6%
39 Sales Floor 0.6%
40 Grocery Store 0.6%
41 Special Achievement Award 0.5%
42 Product Promotions 0.5%
43 Customer Questions 0.5%
44 Sales Process 0.5%
45 Product Orders 0.5%
46 External Customers 0.5%
47 Complaint Files 0.5%
48 Medical Devices 0.5%
49 Special Events 0.4%
50 Sales Activities 0.4%
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