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Become A Product Service Associate

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Working As A Product Service Associate

  • Getting Information
  • Interacting With Computers
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $31,720

    Average Salary

What Does A Product Service Associate Do At Microsoft Corporation

* You will be responsible for collaboratively building and evolving the Digital Workplace Go To Market (GTM) and underlying solutions and readiness in partnership with our portfolio lead, Architects, Program Managers, Chief Solution Architect team, and field delivery resources; specific responsibilities include:
* Contributing to the setting of the Digital Workplace offering strategy and motion with the Product Marketing and Engineering teams, including crafting the Digital Workplace story and related offerings
* Developing a customer-focused cross-product story for how Microsoft can help customers digitally transform their workplace for their employees leveraging M365 and Azure
* Defining Microsoft Services value proposition and messaging for Digital Workplace scenarios & offerings
* Managing the harvesting and creation of intellectual property (IP) to support sales and delivery of projects
* Defining and building the Digital Workplace readiness roadmap for training sales and delivery resources
* Working with key internal partners like the Digital Advisors, Customer Success Managers, SSSP’s, Domain Solution Architects, and field sales teams to drive sales and delivery

What Does A Product Service Associate Do At Fairview Health Services

* Receive, deliver, replenish, clean and maintain supplies/equipment/linen/forms including stat room, OR rooms, inventory locations, and other areas, as appropriate.
* Assist with maintaining adequate inventory levels of equipment and supplies.
* Understanding of inventory control concepts with the ability to calculate par levels and adjust levels as necessary.
* Coordinate the delivery of items arriving at the dock; assemble apply/remove properly tag/transmitter, and log into computer.
* Assure that excess inventory in totes is accounted for, documented, and properly routed.
* Perform gross decontamination of instruments, clean, rinse, and properly route utensils.
* Decontaminate and clean patient care equipment such as, but not limited to: IV pumps, sequential compression devices; syringe pumps
* Answer telephones as needed.
* Pick Cases and other duties as requested and required

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How To Become A Product Service Associate

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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Product Service Associate jobs

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Product Service Associate Demographics

Gender

  • Male

    61.0%
  • Female

    37.9%
  • Unknown

    1.0%

Ethnicity

  • White

    80.1%
  • Hispanic or Latino

    11.1%
  • Asian

    6.7%
  • Unknown

    1.5%
  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    52.0%
  • Portuguese

    16.0%
  • German

    8.0%
  • French

    8.0%
  • Mandarin

    4.0%
  • Malayalam

    4.0%
  • Tamil

    4.0%
  • Italian

    4.0%
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Product Service Associate

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Product Service Associate Education

Product Service Associate

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Full Time
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Top Skills for A Product Service Associate

ResponsiveCustomerServiceCorporatePlanogramsStoreMerchandiseProductServiceProjects/ResetsLoweStoreDisplaysPSAProductSupportMaterialsDisplayProductsIn-StoreServiceProjectsOverallAdministrationBuildingProductsIn-StoreProductsEMSHardwareSalesFloorElectricPalletJackProductPlacementProductKnowledgeCustomerSatisfaction

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Top Product Service Associate Skills

  1. Responsive Customer Service
  2. Corporate Planograms
  3. Store Merchandise
You can check out examples of real life uses of top skills on resumes here:
  • Provided prompt and responsive customer service by helping customers locate products and loading products in their vehicles as needed.
  • Set and reset product displays based on corporate planograms for merchandising in 16 stores in the Denver Metro Area.
  • Answered customer and associate questions regarding store merchandise, department information and pricing.
  • Travel to various Lowe's locations within the Augusta, GA and Aiken, SC area to execute service projects.
  • Managed ans scheduled contracted installers, set, built and maintained store displays for Rockford location.

Top Product Service Associate Employers

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