What is a product services manager and how to become one

Updated January 8, 2025

5 min read

Quoted expert

Sachin Tuli

A product services manager is an individual who oversees the development, launch, and ongoing support of a company's products and services. They work closely with cross-functional teams, including engineering, marketing and customer support, to ensure that products meet customer needs and are profitable. Product services managers conduct market research to identify trends and prioritize features for development. Overall, they are responsible for the success of their company's products and that they meet both customer and business needs.

What's a day at work look like for a product services manager?

Sachin Tuli

Director, International Business Major, Wisconsin School of Business, University of Wisconsin-Madison

The pandemic accelerated ongoing shifts with work-from-anywhere and use of remote meeting technologies. With mass adoption at all levels, these trends are likely to persist to some degree across fields and industries. There will likely be less travel for a number of years, but concurrently we may see more cross-team and cross-national collaboration and coordination. From an international business perspective, firms do plan to continue their globalization efforts and we know that graduates themselves increasingly seek potential global opportunities and mobility when choosing which organizations to work for.

ScoreProduct Services ManagerUS Average

Salary

8.1

Avg. Salary $119,601

Avg. Salary $59,228

Stability level

7.5

Growth rate 10%

Growth rate 0.3%

Diversity

3.1

Race

American Indian and Alaska Native 0.23%

Asian 8.15%

Black or African American 3.04%

Hispanic or Latino 8.67%

Unknown 5.32%

White 74.58%

Gender

female 29.43%

male 70.57%

Age - 38

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 38

Stress level

7.5

Stress level is high

7.1 - high

Complexity level

9.0

Complexity level is advanced

7 - challenging

Work life balance

3.5

Work life balance is poor

6.4 - fair

What are the pros and cons of being a product services manager?

Pros

Opportunity to develop and launch new products
High level of responsibility and autonomy
Competitive salary and benefits
Ability to make a significant impact on the business
Constant learning and skill development

Cons

High pressure to meet deadlines and targets
Long working hours and high stress levels
Dealing with difficult clients or customers
Balancing multiple projects at once can be overwhelming
Constant need to stay up-to-date with industry trends and innovations

Key steps to become a product services manager

Explore product services manager education requirements

Most common product services manager degrees

Bachelor's

69.3 %

Master's

14.4 %

Associate

9.9 %

Start to develop specific product services manager skills

Skills	Percentages
Product Management	11.64%
Cloud	6.97%
Customer Service	5.78%
Lifecycle Management	5.62%
Project Management	4.40%

Complete relevant product services manager training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New product services managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a product services manager based on U.S. Bureau of Labor Statistics data and data from real product services manager resumes.

Research product services manager duties and responsibilities

Lead the evaluation, execution, and partner development for cloud application services.
Lead key development initiatives such as wireless mobile internet, mobile advertising and cloud services.
Lead cross-functional team in pioneering the application/game download ecosystem with the implementation of Java games and generating significant new revenue stream.
Define platform and handset library requirements to allow access from third party APIs.

Prepare your product services manager resume

When your background is strong enough, you can start writing your product services manager resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a product services manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable product services manager resume templates

Build a professional product services manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your product services manager resume.

Apply for product services manager jobs

Now it's time to start searching for a product services manager job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do product services managers rate their job?

-/5

5 stars

4 stars

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2 stars

1 star

Product services manager reviews

A zippia user wrote a review on Aug 2023

Pros

Solve tough problems, work on agile teams, outlet for creativity,

Cons

high expectations, constantly evolving technology, broad range of topics to learn (product management specifics, industry, technology, software development methods

A zippia user wrote a review on Jun 2020