Product services managers oversee the development and improvement of a company's product, along with handling customer service interactions, reports, and repairs. Their purpose is to oversee the production process of a particular product to ensure its delivery to the end consumer. Moreover, they also provide after sales service, helping clients and consumers with any queries that they might have.
Some of the duties and responsibilities that they execute in this capacity include determining the product's requirements, researching market trends, discovering details of how the product should operate, and developing its pricing and positioning in the market. Moreover, they handle customer queries, help train new employees, and resolve any problems, internal or external. Essential skills required to succeed in this role include customer service, interpersonal, attention to detail, communication, and leadership.
To qualify for this position, they need a bachelor's degree in business, administration, or a relevant field. Moreover, prior work experience in sales and management would prove advantageous. The average hourly salary for this position is $50.63, which amounts over $105,000 annually. The career is expected to grow in the near future and create new opportunities across the United States.
There is more than meets the eye when it comes to being a product services manager. For example, did you know that they make an average of $47.68 an hour? That's $99,170 a year!
Between 2018 and 2028, the career is expected to grow 8% and produce 21,800 job opportunities across the U.S.
There are certain skills that many product services managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and creativity.
When it comes to the most important skills required to be a product services manager, we found that a lot of resumes listed 12.3% of product services managers included product management, while 8.3% of resumes included customer service, and 7.9% of resumes included cloud. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the product services manager job title. But what industry to start with? Most product services managers actually find jobs in the technology and finance industries.
If you're interested in becoming a product services manager, one of the first things to consider is how much education you need. We've determined that 69.3% of product services managers have a bachelor's degree. In terms of higher education levels, we found that 14.4% of product services managers have master's degrees. Even though most product services managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a product services manager. When we researched the most common majors for a product services manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on product services manager resumes include associate degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a product services manager. In fact, many product services manager jobs require experience in a role such as product manager. Meanwhile, many product services managers also have previous career experience in roles such as project manager or manager.