What is a Product Services Manager?

Product services managers oversee the development and improvement of a company's product, along with handling customer service interactions, reports, and repairs. Their purpose is to oversee the production process of a particular product to ensure its delivery to the end consumer. Moreover, they also provide after sales service, helping clients and consumers with any queries that they might have.

Some of the duties and responsibilities that they execute in this capacity include determining the product's requirements, researching market trends, discovering details of how the product should operate, and developing its pricing and positioning in the market. Moreover, they handle customer queries, help train new employees, and resolve any problems, internal or external. Essential skills required to succeed in this role include customer service, interpersonal, attention to detail, communication, and leadership.

To qualify for this position, they need a bachelor's degree in business, administration, or a relevant field. Moreover, prior work experience in sales and management would prove advantageous. The average hourly salary for this position is $50.63, which amounts over $105,000 annually. The career is expected to grow in the near future and create new opportunities across the United States.