Automatically apply for jobs with Zippia

Upload your resume to get started.

Product services manager skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Davide , Ph.D. Bolchini Ph.D.,

Matthew Lopresti

Below we've compiled a list of the most critical product services manager skills. We ranked the top skills for product services managers based on the percentage of resumes they appeared on. For example, 11.6% of product services manager resumes contained product management as a skill. Continue reading to find out what skills a product services manager needs to be successful in the workplace.

15 product services manager skills for your resume and career

1. Product Management

Product management is a part of an organization's function that deals with product development, planning, pricing, forecasting, launching, and marketing the product.

Here's how product services managers use product management:

Screened pool of service requests submitted by Product Management team to ensure higher-priority requests receive top development consideration from engineering team.
Restructured all facets of existing business unit including support, operations, development, implementation, product management and sales.

2. Cloud

Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.

Here's how product services managers use cloud:

Identify opportunities to substantially accelerate HP's emerging cloud computing business in the Americas region.
Provided solution support of Access Networking, FTTH, IPTV applications, VoIP applications, RF, Data and Cloud services.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how product services managers use customer service:

Field Manager Customer Service Region Product Specialist Region Product Trainer Customer Service Engineer Product Refurbish technician !
Expanded customer service and revenue by establishing relationships with international business partners in Asia and India.

4. Lifecycle Management

Here's how product services managers use lifecycle management:

Charter member of the leadership team developing an enterprise-wide Product Lifecycle Management process.
Managed and mentored product analyst on effective product lifecycle management.

5. Project Management

Here's how product services managers use project management:

Project management of all customer logistics support projects from inception to final shipment and installation.
Position has also been tasked with operational and project management of various international acquisitions.

6. Product Roadmap

Here's how product services managers use product roadmap:

Formulated and utilized a product roadmap that helped with commercializing and globalizing each product.
Work closely with development, sales, marketing and leadership team to define and execute against the product roadmap.

Choose from 10+ customizable product services manager resume templates

Build a professional product services manager resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your product services manager resume.

7. Product Strategy

Here's how product services managers use product strategy:

Worked closely with financial services business development team and major retailers on product strategy and distribution.
Manage a team of Program Manager and Developers to set and drive product strategy for case management and order administration.

8. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how product services managers use business development:

Supported business development efforts by demonstrating product features and promoting self-service capabilities to existing clients.
Support business development efforts through technical presentations and external client meetings.

9. Cloud Computing

Here's how product services managers use cloud computing:

Leveraged SasS and cloud computing expertise to develop and implement go-to-market strategy that successfully tripled income value proposition.
Adapt Cloud computing services project to B2B program to reach not only existing channels but to create new ones as well.

10. Product Lifecycle

Here's how product services managers use product lifecycle:

Partner with Sales team, agencies, client IT and development teams to balance/re-prioritize the needs along the product lifecycle.
Direct product launches, manage product lifecycle, create product pricing, and develop sales and marketing collateral.

11. Market Research

Market research is a collective effort to collect information related to a consumer's needs and wants. It is a systematic approach that involves recording and analysis of both qualitative and quantitative data. Market research helps a business to identify a target market correctly and identify the gaps in potential consumer's expectations.

Here's how product services managers use market research:

Performed ongoing customer/market research and customer segmentation to identify and capitalize on unmet market needs ahead of the curve.
Performed ongoing customer/market research and demographic profiling to identify and capitalize on market needs.

12. Service Offerings

Here's how product services managers use service offerings:

Provided consulting services for multiple product group software and service offerings as it pertains to IT infrastructure and system integration.
Led market insights research, business plan, strategic marketing, channel plans and forecasting for new service offerings.

13. Emerging Technologies

Here's how product services managers use emerging technologies:

Researched emerging technologies and market dynamics to identify new business opportunities for the products.
Advise management in long-run planning of emerging technologies.

14. Service Delivery

Service delivery means, having any contact with the public administration during which customers including citizens, residents, or firms, require or give data, handle their problems and perform their duties.

Here's how product services managers use service delivery:

Researched and identified partner vendors resulting in a global service delivery network.
Key team member on worldwide company project to integrate an acquired company into our service delivery processes.

15. Customer Satisfaction

Here's how product services managers use customer satisfaction:

Improved coordination and communication for handling customer faults, often involving direct customer contacts, resulting in increased Customer Satisfaction scores.
Identify product quality control issues with vendors and propose possible solutions to ensure swift problem resolution and maintain customer satisfaction.

5 Product Services Manager resume examples

Build a professional product services manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your product services manager resume.

Create my resume

Build a professional resume in minutes using this template.

What skills help Product Services Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on product services manager resumes?

Davide , Ph.D. Bolchini Ph.D.

Professor and Chair, Director, Human-Computer Interaction Program, Indiana University

In my experience, our most successful MS HCI graduates (https://soic.iupui.edu/hcc/graduate/hci/masters/) take the time to put together a compelling online portfolio that showcases their project experience and skill set in action, as applied to specific research opportunities they had with faculty or projects they worked on during their UX internships in the industry. The personal brand of UX junior professional can be greatly enriched when the portfolio includes not only what the student has done, but why and what was the design rationale behind the process and the results, what was the larger context and goal of the project (especially in large collaborative projects), and what was the specific role and contribution of the student. The discussion about the portfolio of a candidate has become a key ingredient of the interview for UX jobs, besides other important activities such as UX design exercises or remote assignments.

What product services manager skills would you recommend for someone trying to advance their career?

Matthew Lopresti

Associate professor of Philosophy and humanities, Hawaii Pacific University

Captains of industry are often asked about the traits they look for in new hires. Critical thinking is always a must, as well as excellent written and oral communication skills.

These are the core competencies of the discipline of philosophy. Top-notch communication abilities begin with a depth of ability to understand nuanced, complex details, and then turn around and clearly communicate these complex ideas in easily digestible bits of information. It is no coincidence that students who graduate with philosophy degrees repeatedly dominate graduate and law-school entrance exams like the GRE and LSAT; they are often the sharpest thinkers with the quickest minds

What technical skills for a product services manager stand out to employers?

Patrick Lindsay

Assistant Lecturer, Miami University

Most all employers expect full competency in creatively using technology for communications. By that I don't mean mobile devices or social media usgae. I mean a widespread working knowledge of technology tools (apps, software, etc). Employers are seeking those candidates who can convey thoughts, ideas, responses in a multi-faceted way. Basic competency in written correspondence is no longer enough. Employers want to see daily business communication not only contain demonstration of good writing (grammar, syntax, formatting) but also being able to create embedded images, video, and relevant web links to better communicate. And not just for a big fancy client presentation, but consistently in regular communication. Further, they want words supported by data; support words with numerical evidence. As such, advanced excel skills and real experience in data sources and extraction stand out to employers.

Similarly, they expect professional virtual audio-visual communication. It is not enough to just be on the Zoom call. The expectation is to be prepared, to be engaged, to be aware of the audio and video angles and backgrounds. To demonstrate active listening as well as enthusiastic, energetic, even animated talking. Body language and facial expression are even more enhanced in virtual communications.

If there was a positive outcome from being thrust into an academic world that was all virtual, it was the need to learn new technical skills, not only for classwork, but also for social interaction. This will not only be appreciated by employers, but for many, expected.

Do you want to know more?

List of product services manager skills to add to your resume

The most important skills for a product services manager resume and required skills for a product services manager to have include:

Product Management
Cloud
Customer Service
Lifecycle Management
Project Management
Product Roadmap
Product Strategy
Business Development
Cloud Computing
Product Lifecycle
Market Research
Service Offerings
Emerging Technologies
Service Delivery
Customer Satisfaction
Product Line

Java
Product Development
Competitive Analysis
Pre Sales
Business Cases
Apis
Revenue Growth
Product Service
Client Facing
Technical Support
Continuous Improvement
Cycle Management
Saas
Product Portfolio
Digital Marketing
Product Design

Cost Savings
Customer Support
Product Support
EPICS
Product Offerings
Cash Management
QA
Process Improvement
Pricing Strategy
Leveraged
Product Enhancements
R
Sales Support
SME
Strategic Direction

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse executive management jobs