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Product services manager work from home jobs

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  • Zscaler Technical Product Owner

    Matchpoint 4.2company rating

    Remote job

    Remote 6 months Pay rate $70 to 75/hr The preference will be given to candidates nearest the Whippany, NJ area, as this is a possible right to hire role and if converted to full time, candidates would need to come onsite 2 days/week When working fully remote, they will need to align to UK hours (where Barclays HQ is). Candidates Should willing to work approx. 5am-2pm EST! For this TPO role, they made the distinction that they would like someone who has come up on the technical side of things (I'm thinking at least a networking security background, exposure to Zero Trust Architecture projects would be great and Zscaler specific would of course be even better) and then LEARNED the Project Management/Product Ownership/Agile world throughout their career is the type of profile they are looking for here Must Have: Expertise in the discovery and documentation of business requirements covering the desired outcome including capability roadmaps and high-level system design required for network security automation development, using Event Storming and User Story Mapping workshops. Deep expertise in network security technologies, particularly around Zero Trust Network Access (ZTNA), secure remote access, and modern secure access architectures like SASE. This includes strong practical knowledge of VPN technologies, network segmentation, and modern network defence paradigms (e.g., NAC, Zero Trust, SASE, Cybersecurity Mesh, advanced threat detection). Should be well versed in Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), cloud network security (AWS, Azure, GCP), and Firewall-as-a-Service (FWaaS), with a solid foundation in networking protocols like TCP/IP, DNS, BGP, and SD-WAN. Additionally, should have a clear understanding of DNS security, TLS, and core routing and switching concepts, all supporting secure and resilient access models. Strong experience in leading network engineering or network security teams operating under Agile ways of working driving continuous improvement, and ensuring efficient, secure delivery of network security services and platforms in a fast-paced environment. Proficiency in Agile Methodologies - Scrum/Kanban, backlog and workflow management and SRE specific reporting (MTTR, deployment frequency, SLO etc.) Nice to Have: Strong experience integrating secure access with identity and cloud platforms, leveraging tools like Azure AD, Okta, and Ping using SAML, OAuth2, and OpenID Connect. Should be familiar with security logging, telemetry, and SIEM integration, including tools like Splunk. Experience with automation via REST APIs and infrastructure-as-code tools (e.g., Terraform, Ansible). Adds value, particularly in streamlining policy enforcement and compliance. Experience with recognized security frameworks (NIST 800-207, ISO 27001, CIS Controls), demonstrating the ability to support governance, risk management, and audit readiness across heterogeneous environments. Experience in driving complex, transformational network security initiatives from conception through to enterprise-wide adoption, including securing stakeholder buy-in and investment. Outstanding communication, negotiation, and influencing skills to navigate a complex stakeholder landscape (including business leaders, technology peers, risk, compliance, and audit functions) and foster a culture of security-by-design.
    $70-75 hourly 2d ago
  • Principal Product Manager

    People Inc. 3.0company rating

    Remote job

    | Major goals and objectives and location requirements The Principal Product Manager is experienced and analytically minded and will lead the strategy and development of D/Cipher+ reporting, measurement, and optimization intelligence systems. This role will define how performance data is structured, visualized, and activated across the media lifecycle transforming how internal teams and clients interpret campaign impact and identify optimization opportunities. This cross-functional leadership role will bridge data engineering, analytics, and go-to-market teams to evolve our reporting infrastructure into a dynamic, insight-generating platform. The role is responsible for designing products that simplify complex datasets, automate insight surfacing, and deliver measurable value through predictive reporting and optimization tools. The work will directly power the next generation of D/Cipher Plus measurement experiences - unifying campaign dashboards, attribution systems, and feedback loops that inform both current and future. This position offers remote work flexibility; however, if you reside within a commutable distance to one of our main offices in New York, Des Moines, Birmingham, Los Angeles, Chicago, or Seattle, the expectation is to work from the office three times per week. About The Team | The Team and/or Brand. D/Cipher is People Inc.'s audience data and mindset intelligence offering, focused on transforming People Inc.'s readership insights into scalable off-platform programmatic activations across the ad tech ecosystem. The team's mission is to connect context, intent, and performance - powering smarter marketing decisions at scale across a wide range of inventory channels and platforms. About The Positions Contributions: Reporting & Measurement Systems 34% Own the roadmap for campaign reporting and measurement tools that deliver clear, actionable insights to internal and client-facing users. Lead the design and delivery of unified campaign dashboards that visualize performance across audience, taxonomy, and creative dimensions. Partner with Data Engineering and Measurement Science teams to operationalize multi-touch attribution, conversion tracking, and KPI normalization frameworks. Integrate campaign reporting systems with D/Cipher's predictive and identity frameworks to create a closed-loop view from exposure to outcome. Develop intelligent reporting experiences that surface key wins, contextualize performance, and proactively highlight anomalies or optimization opportunities. Define data models and schemas that enable scalable, reusable reporting templates across client, vertical, and campaign types. Optimization Insights & Predictive Intelligence 33% Build tools that transform measurement outputs into proactive recommendations - helping internal and external users understand not just what happened , but what to do next . Collaborate with Data Science to integrate predictive analytics that estimate performance lift, pacing, and conversion potential. Drive the development of optimization signals that feed into forecasting models and targeting recommendations across D/Cipher's ecosystem. Partner with UX and Design to embed AI-assisted insights (e.g., intelligent summaries, anomaly detection, optimization copilots) into reporting interfaces. Cross-Functional Product Leadership 33% Collaborate with Sales, Client Success, and Insights teams to ensure reporting aligns with client objectives and supports renewal and upsell conversations. Work closely with Engineering and Data teams to ensure measurement products are performant, reliable, and aligned with D/Cipher's overall data infrastructure. Establish clear requirements for data ingestion, normalization, and visualization to support measurement automation and future-proof the reporting architecture. Champion data quality and interpretability, ensuring consistency and transparency in how metrics are calculated and communicated across teams. The Role's Minimum Qualifications and Job Requirements: Education: Bachelor's degree or equivalent preferred Experience: 8+ years of product management experience, ideally in ad tech, martech, analytics, or media measurement. Specific Knowledge, Skills, Certifications and Abilities: Proven experience building and launching data visualization, analytics, or reporting platforms. Strong understanding of media performance metrics, attribution modeling, and campaign measurement frameworks. Experience translating analytical outputs into user-friendly reporting interfaces or storytelling tools. Demonstrated collaboration with data science, analytics, and engineering teams to operationalize complex datasets. Reporting tools evolve from static dashboards to interactive, intelligence-driven systems. Optimization insights are surfaced automatically and integrated into ongoing campaign management. Measurement data directly informs predictive systems, improving planning and targeting performance. Internal teams and clients gain a unified, transparent, and automated view of campaign success and opportunity. Comfort defining KPIs, data taxonomies, and measurement methodologies that scale across multiple products or platforms. Excellent communication and stakeholder management skills; able to synthesize technical and business requirements into a coherent vision. A product mindset that values automation, usability, and interpretability - not just data delivery. Familiarity with agentic or AI-assisted product features that enhance reporting or analytics workflows. Background in predictive modeling or optimization intelligence within ad tech ecosystems. Experience with Datarama, Tableau, or custom visualization tools. Understanding of identity, data collaboration, or privacy-safe measurement systems (e.g., clean rooms, encrypted match frameworks). Strong UX sensibility and ability to simplify data-dense experiences into intuitive, action-oriented designs.
    $113k-158k yearly est. 3d ago
  • Product Owner - Exp in Lockbox/Remote Capture/payments transmission - Onsite - Brooklyn, OH - Direct Client - W2 Only - JOBID662

    Outcome Logix (A Tech 50 Finalist Company 2025 and 2022, By Pittsburgh Technology Council

    Remote job

    Required Qualifications 5-7 years of experience as a Product Owner, Product Manager, or senior Business Analyst with direct responsibility for writing requirements. Demonstrated ability to write high-quality user stories, acceptance criteria, and process flows. Strong understanding of Agile frameworks (Scrum, SAFe, Kanban). Strong communication skills-able to translate between business and technology. Experience partnering with cross-functional teams and vendors. Product Owner certification (CSPO, PSPO, PMPO, or equivalent). Key Responsibilities Backlog & Requirements Leadership Own the product backlog for Transmission Utility; ensure epics, features, and PBIs are clearly written, prioritized, and aligned with business goals. Write high-quality user stories with acceptance criteria that meet Definition of Ready (DOR). Break down complex business and technical needs into actionable requirements. Conduct backlog refinement sessions with engineering, QA, architecture, and stakeholders. Partner with BA, Tech Leads, and architects to define requirements for integrations with Deluxe, and other internal systems. Partner & Stakeholder Alignment Work closely with the Line of Business, UI/UX team, and vendors to ensure requirements accurately reflect needs and constraints. Translate business needs into clear deliverables for the engineering squad. Provide updates, demos, and insights to executives and cross-functional stakeholders. Agile Delivery & Process Discipline Serve as the primary liaison for the squad, ensuring delivery teams have clarity each sprint. Ensure adherence to Agile and release processes, including intake, refinement, sprint planning, and definition of done. Quickly identify risks or blockers, escalating appropriately. Work in alignment with Release Management to support deployments, warranty windows, and production readiness. Quality, Controls, and Continuous Improvement Ensure user stories and requirements support accurate QA test cases and traceability. Monitor delivery metrics and collaborate with engineering to improve throughput. Promote strong controls around requirements, release protocols, and governance. Preferred Qualifications Experience supporting system migration, fintech, banking, payments, or data-heavy application work. Experience with Lockbox, Remote Capture, or payments transmission systems. Experience working with offshore teams.
    $75k-101k yearly est. 1d ago
  • Remote Digital Analytics Manager Job:

    Akkodis

    Remote job

    Contract Pay Rate Range: $40-47.50 per hour based on experience, education, geographic location and other factors. This role blends product ownership with delivery management, you will lead a GA4/GTM implementation, govern event taxonomy, audit data quality, and ensure measurement is aligned to business goals. The Digital Analytics Manager will influence both the implementation of data capture and the output derived from that data, ensuring integrity and usefulness end-to-end. You'll be responsible for defining, refining, and reporting on KPIs that measure both platform health and business performance, while producing actionable insights for Marketing, Merchandising, and leadership. Remote Responsibilities of the Digital Analytics Manager Job: Lead GA4 + GTM implementation (including server-side where applicable). Translate business objectives into measurable KPIs and reporting requirements. Write Features, Epics, and User Stories in Azure DevOps, define acceptance criteria, and manage analytics delivery through development sprints. Partner with Engineering, UX, and Product teams to ensure analytics instrumentation aligns with key user journeys and funnels. Build and manage executive and operational dashboards (Looker Studio/Tableau/BigQuery) for ongoing KPI tracking. Establish measurement standards and KPI definitions across global regions. Audit event collection and funnel integrity; open and track data issues with development teams. Own documentation for tagging guides, measurement frameworks, KPI definitions, and QA protocols. Partner closely with Marketing (campaign attribution, channel ROI, conversion lift) and Merchandising (product performance, catalog optimization, search/browse effectiveness) teams. Provide polished reporting and presentations with actionable insights for cross-functional stakeholders. Deliver weekly/monthly performance reviews with clear storylines: what's happening, why, and what action is recommended. Lead the analytics perspective in planning sessions for campaigns, promotions, merchandising changes, and new feature launches. Remote Qualifications of the Digital Analytics Manager Job: 2-4+ years in digital/web/product analytics with GA4 + GTM experience. Ability to define, refine, and report on KPIs that drive business decisions. Working knowledge of BigQuery/SQL and GA4 exports with commerce/order data. Experience creating dashboards in Looker Studio/Tableau with solid data storytelling skills. Demonstrated collaboration with Marketing and Merchandising teams to optimize performance. Clear communication skills, both written and verbal; comfortable presenting findings to teams and leadership. For more information or to be considered for the Digital Analytics Manager Job please contact *************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
    $40-47.5 hourly 2d ago
  • Remote Online Product Support - No Experience

    Glocpa

    Remote job

    We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
    $68k-111k yearly est. 60d+ ago
  • Staff Product Manager, Billing System & Core Services

    Huntress

    Remote job

    Reports To: Director of Product Management, Platform Compensation Range: $220,000 to $240,000 base plus bonus and equity What We Do: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses-not just the 1%-with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. What You'll Do: In this role as Staff Product Manager for our Billing System and Core Services, you'll be at the helm of the largest group within the platform org, orchestrating billing systems tailored to diverse customers and navigating the complexities of user access for new sales channels. By stepping into the shoes of a Staff PM at Huntress, you'll be instrumental in steering the ship towards more streamlined billing processes that interact smoothly with our new routes to market. It's not just about maintaining the status quo; you have the thrilling prospect of fundamentally molding this position from the ground up, leaving your mark as we evolve our sales channels and billing platform. We need a lead product manager to build out the features and capabilities that boost ARR and growth - including our billing systems, channel infrastructure, and shared services across our platform. You will ensure the platform is a core component of revenue growth. This position focuses on our backend Platform and is not an external customer-facing role. Your primary stakeholders will be the internal Finance, Revenue, and Business Operations teams, as well as other Product teams. To be successful in this position, you must have experience architecting backend services and platforms, with other product teams as your primary stakeholders and customers. You must also have a proven track record of working closely with engineering teams and being able to articulate business goals clearly in technical terms. Responsibilities: Work with designers, engineers, and architects to create detailed business requirements, epics, and user stories that will be used to shape product specifications and architecture Prioritize features by assessing their alignment with the broader product strategy and initiatives as well as unmet market needs Serve as the intermediary between engineering and senior management and other non-technical stakeholders with the ability to break down and translate highly technical information into layman's terms and vice versa Shape the product vision and roadmap for the billing platform, ensuring alignment with customer payment preferences and business needs. Analyze competitors to identify opportunities for system enhancements, and assess the integration potential of new financial technologies. Prioritize features that maximize user value and business impact Engage with teams across the company to ensure billing platform initiatives are in sync with broader company goals. Collaborate with marketing and sales to devise unified strategies for launching new billing features. Foster agreement among product, engineering, and design teams to deliver integrated and seamless billing solutions Lead the charge in developing innovative features for the billing system and put in place continuous improvement processes. Keep a keen eye on emerging billing trends to assess and integrate their applicability to our platform Actively gather feedback on the billing platform's performance from various stakeholders and effectively communicate product updates, including changes to the roadmap. Facilitate workshops to understand stakeholder needs and constraints, and serve as the primary point of contact for all billing platform-related queries and concerns from internal teams What You Bring To The Team: Strong knowledge of billing systems, CRMs, Salesforce, and Stripe Working knowledge of cloud services, microservices architecture, and backend systems Leverage excellent written and verbal communication skills to create epics and stories for engineering that align engineers with intended outcomes Experience with products delivered from Azure or other cloud environments Prior experience as a software developer Expertise in building billing systems from the ground up; designing billing platforms Knowledge of financial technologies and their integration into billing systems Proven record of successfully launching new billing features or systems Demonstrated ability to lead cross-functional projects within billing or payment platforms 7+ years of product management experience in a B2B SaaS company What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote
    $220k-240k yearly Auto-Apply 3d ago
  • Staff Product Manager, Infrastructure as a Service

    Together Ai

    Remote job

    Together AI is building the AI Acceleration Cloud, an end-to-end platform for the full generative AI lifecycle, combining the fast, reliable inference and model shaping services with state-of-the-art AI cloud infrastructure. As a Staff Product Manager, you will play a key role in building the next generation AI cloud platform - a highly available, global, blazing-fast cloud for building and running AI models, agents and applications. Our IaaS services power both our internal SaaS products (inference, fine-tuning) and our external cloud customers, spanning more than a dozen data centers across the world. Some of what you'll work on: Build new cloud services that provide compelling, convenient and economical ways for developers and labs to consume AI-native infrastructure Developing the strategy and execute the roadmap for Together AI's AI-native infrastructure-as-service products that includes compute, storage and networking services Developing and managing the economic model for Together AI's IaaS services, ensuring they are market competitive and profitable. Collaborating with the inference, training & model shaping teams as large internal customers of the IaaS portfolio To be successful, you'll need to be an entrepreneurial product leader who is effective at analyzing markets & needs, formulating strategy, leading teams and partnering with customers. Requirements 4+ years as a product manager who has worked on B2B software infrastructure At least one experience leading a commercial B2B SaaS infrastructure product through the “full lifecycle” from ideation to launch with follow-on releases Experience with cloud infrastructure stacks, devops and CI/CD tools Familiarity with infrastructure automation frameworks such as Kubernetes, Terraform & Ansible Familiarity with virtualization technologies such as KVM, Kubevirt, vGPU and MIG Experience virtualizing GPUs and/or Infiniband a big plus Strong systems knowledge across compute, networking, and storage, including concurrency, memory management, performant I/O, and scale Can develop an easy to follow, framework-driven strategy for a product and market Effective at partnering senior engineers and engineering leaders Ability to lead cross-functional “extended product teams” including stakeholders from sales, marketing and customer experience About Together AI Together AI is a research-driven artificial intelligence company. We believe open and transparent AI systems will drive innovation and create the best outcomes for society, and together we are on a mission to significantly lower the cost of modern AI systems by co-designing software, hardware, algorithms, and models. We have contributed to leading open-source research, models, and datasets to advance the frontier of AI, and our team has been behind technological advancement such as FlashAttention, Hyena, FlexGen, and RedPajama. We invite you to join a passionate group of researchers in our journey in building the next generation AI infrastructure. Compensation We offer competitive compensation, startup equity, health insurance, and other benefits, as well as flexibility in terms of remote work. The US base salary range for this full-time position is: $240,000 - $300,000 + equity + benefits. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge. Equal Opportunity Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. Please see our privacy policy at *******************************
    $240k-300k yearly Auto-Apply 60d+ ago
  • Ultrasound Service Product Manager

    Gehc

    Remote job

    SummaryThe Ultrasound product manager plays a key leadership role in driving and accelerating service growth through service product development and commercial activation excellence for Ultrasound products across the USCAN region, with a focus on all our Ultrasound products, customer service needs, and sales/delivery channels for Value Delivery and Value Creation. Leads New Service Introduction (NSI) coordination, including new product and enterprise digital solutions, internal and commercial readiness, and activation with USCAN Marketing that coincides with New Product Introductions. Leads and creates New Service Offerings for new Go-To-Market offerings that augment and/or replace legacy Service portfolio offerings for the Ultrasound and related Digital Solutions. Leads discussion and strategy regarding End of Service Lifecycle for concerned modalities. GE Healthcare is a leading global innovator in medical technology and digital solutions. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description Essential Responsibilities Provide wing-to-wing leadership for the creation, development, and commercial activation of customer-facing service products and corresponding offerings related to the Ultrasound businesses and related Digital Solutions to increase GE Healthcare service contract capture rate/market share, and enable accelerated growth in targeted region, customer segment, or commercial channel. Focused on Offering Price, Share and Mix of Imaging Portfolio. Drive and prioritize new service introduction and improvement requirements from global product, digital, and engineering teams, regional customers, and commercial teams based on customer value, industry trend, competitive landscape, growth dynamics, speed to market, technical roadmap, and return on investment. Collaborate with Marketing to drive effective value proposition and Key Opinion Leader development per market and segment needs by working with marketing teams. Work with global product and global service teams on understanding new NPIs suitable for the USCAN market based on customer needs and market opportunity, then develop a go-to-market strategy considering commercial considerations such as channel, commercial training, quoting, and revenue recognition. Work with marketing to conduct market research to discover customers' unmet needs and commercial opportunities. Utilizes understanding of industry trends to inform the decision-making process. Manage the investment plan for Ultrasound and related Digital Solutions Portfolio for USCAN Service. Drive investment in what will be featured in offerings vs. new standalone offerings. Determine which offerings need dedicated Sales resources vs. which will use attachment selling and the existing sales team. Drive effective roadmaps and commercial activation strategies to maximize resource utilization and growth outcome by identifying region best practices, integrating various customer-facing service products and offerings in the region, working with region commercial/operation leaders, driving data visibility, digital platform/tool scalability, and digital ecosystem level 1-4 support sustainability and process standardization. Drive effective communication and activation plans with USCAN Marketing, Commercial Excellence, and Commercial Leadership teams. Work closely with the Training teams to ensure appropriate curriculum is in place for the commercial teams selling products and solutions across various channels. Communicate complex messages and negotiate with internal stakeholders across functions with others to adopt a different point of view. Influence and negotiate with peers, product teams, support functions, as well as field commercial and delivery teams. Growth Mindset: the ability to see commercial opportunities for Service and franchise business partners. Developing specialized knowledge of the latest commercial developments in his own area and communication skills to influence others. Contributes towards strategy and policy development, and ensures delivery within his area of responsibility. Interpret internal and external business challenges and recommend best practices to improve products, processes, and services. Qualifications/Requirements Bachelor's Degree in Marketing, Business Administration, or related field. 8+ years' experience in marketing, product management, or related field. Experience in a customer-facing role (Service, Sales, or Applications). Leadership skills - Ability to lead teams and shape/lead growth vision and marketing strategy. Team-oriented - ability to motivate and work well with diverse, cross-functional teams. Excellent oral and written communication skills. Strong analytical and process skills - Demonstrated ability to analyze and resolve problems, and effectively communicate the outcomes. Demonstrated ability to lead and execute commercial programs and manage commercial projects go-to-market activities. Ability to document, plan, market, and monitor performance of commercial programs against measurable business goals. Influencing skills - ability to motivate individuals and demonstrate organizational influence. Ability to travel and willingness to work flexible hours to accommodate the needs of customers and sales teams. Desired Characteristics MBA or Master's degree in Marketing, Business Administration, or related field. 10+ years' experience in marketing, product marketing, or related field. Experience leading and developing teams. Deep marketing expertise in market & customer insights, product commercialization, and branding. Healthcare product/industry acumen. Innovation - develop new ideas through collaboration and execute on creative ideas. Established project management skills. We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $122,400.00-$183,600.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No
    $122.4k-183.6k yearly Auto-Apply 2d ago
  • Staff Product Manager, Support & Services Systems

    Cribl 4.1company rating

    Remote job

    Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Why You'll Love This Role We are seeking a talented and experienced Staff Product Manager to own our Support & Services systems. In this pivotal role, you will define, prioritize, and deliver the product roadmap for our Salesforce Service Cloud, Salesforce Experience Cloud, and a suite of innovative support and services technologies. You will be instrumental in optimizing our customer support, success, and professional services operations, with a particular focus on how AI can enhance efficiency and satisfaction for both our direct customers and our partners. This role reports to the Director of Enterprise Applications and offers a unique opportunity to directly impact our customer relationships and contribute to our company's growth. As An Active Member Of Our Team, You Will… As the Staff Product Manager, Support & Services Systems, you will be the product visionary for our customer-facing and internal support tools. Your key responsibilities will include: Support & Services Systems Strategy & Roadmap: Define and execute a compelling product vision, strategy, and technology roadmap with our Support, Success, and Professional Services leaders. FedRAMP & Compliance: Ensure all system enhancements and new features adhere to strict security and compliance standards, specifically understanding and addressing FedRAMP requirements within Salesforce and integrated tools. AI & Automation Innovation: Identify, evaluate, and integrate emerging AI and automation technologies to enhance self-service capabilities, streamline internal workflows, and proactively address customer and partner needs. Customer & Partner Experience Optimization: Drive initiatives to continually improve both direct customer support experience and the support experience for our managed service (MSP) and service delivery partners, ensuring seamless interactions across all channels and touchpoints. Stakeholder Partnerships: Build strong relationships and collaborate effectively with cross-functional teams including IT, Support, Customer Success, Professional Services, Sales, and Security to align product initiatives with broader company goals. Operational Efficiency: Partner closely with our Support, Success, and Professional Services teams to understand their operational needs and develop solutions that increase efficiency, reduce resolution times, and improve service delivery for all stakeholders. Data-Driven Decisions: Define and track key performance indicators (KPIs) for support and services systems, using data insights to inform product decisions, measure impact, and identify areas for continuous improvement. We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours If You've Got It - We Want It 5+ Years of Support Systems Product Management Experience: A minimum of 5 years of progressive product management experience in B2B SaaS, with a significant focus on customer support, customer success, or professional services systems in a SaaS environment. Salesforce Expertise: Deep functional and technical understanding of Salesforce Service Cloud, including case management, knowledge, chat, and service console. Salesforce Experience Cloud domain expertise is also required. Partners Support: Demonstrated experience in building and optimizing systems that facilitate excellent support experiences for managed service partners (MSPs) and other service delivery partners. You understand the unique needs and workflows of partners interacting with support. Emerging Technology Enthusiast: Demonstrated interest in and understanding of emerging technologies in the customer service space, specifically AI-driven solutions. Business Process Mastery: Strong understanding of SaaS customer support, customer success, and professional services business processes, and the ability to identify pain points and develop technological solutions for both direct customers and partners. FedRAMP Compliance: Experience delivering in regulated environments; you understand FedRAMP constraints and how to build compliant workflows across Salesforce and integrated tooling. Technical Collaboration: Proven ability to work effectively with engineering teams, translating business requirements into technical specifications and participating in design discussions. Analytical Mindset: Excellent analytical skills, with the ability to define metrics, analyze data, and make informed, data-driven product decisions. Communication & Influence: Exceptional written and verbal communication skills, with the ability to articulate complex concepts clearly to diverse audiences and influence stakeholders at all levels. Problem-Solver: A proactive and resourceful problem-solver who can navigate ambiguity and drive solutions from concept to launch. Salary Range ($122,000 - $150,000) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus. #LI-KJ1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
    $122k-150k yearly Auto-Apply 48d ago
  • Product Manager - CS Serviceability & Turnkey Projects

    Innomotics

    Remote job

    Addtional Locations: • Georgia; • Arizona; • Colorado; • Texas; • Utah We are looking for a Product Manager - CS Serviceability & Turnkey Projects to join our team at Innomotics. The Industry-Leader of Motors and Drives Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all the world's most essential industries. Today, we are bringing the #EnergyTransition to life with a portfolio that enables our customers to boost energy efficiency, reduce greenhouse gases, and minimize the carbon footprints of plants. Our Most Powerful Engine: Our People We are a team of more than 15,000 dedicated experts, doers, innovators. For us, engineering the future means keeping businesses in motion. As a global player operating with the spirit and speed of a mid-sized champion, the future holds unlimited opportunities for us. If you share our bold mindset to be best-in-class, we want you IN. Your Future Role We are seeking a skilled and experienced engineering or product management professional to join our Customer Service Product Cluster Management team to be the Serviceability Manager for GH150AC & GH180 Performance Products. This role will have ownership of the serviceability related topics globally & locally for US region for the assigned products. Additionally, this person will act as Product Manager for Turnkey Projects, responsible for the definition, development, and lifecycle management of turnkey service solutions that combine engineering, supply, installation, and commissioning of medium voltage drives and motors. This includes defining standard turnkey scopes, coordinating with sales, engineering, and project execution teams, and ensuring alignment with customer requirements and strategic business goals. The candidate will also lead the integration of serviceability requirements into turnkey offerings, ensuring long-term supportability and reliability of the delivered systems. This position can be based out of Atlanta, GA, Pittsburgh/New Kensington, PA, Norwood, OH, Houston, TX, Denver, CO or UT. Key responsibilities include: Provides local and global technical and organizational support acting as the Serviceability Manager for assigned Products (SAMP) Responsible for definition and development of the Product-specific Service Concept (PsSC) and Service Delivery Specification (SDS) by collaborating with R&D team for responsible products. Collaborates with product management team and the responsible service units globally and locally to ensure readiness and release of Product-specific Service Concept (PsSC) at the time of product and/or feature releases. Acts as first point of contact during the service localization process and thereafter. Guides competence development for the appointed services in their local region, wherever required. Responsible for the requirement engineering of serviceability topics during assigned product PLM stages (e.g., adapt basic serviceability requirements into Product-Spec) and the demand management for all aspects of service delivery. Responsible for the development and implementation of serviceability requirements for the product and service delivery with regards to current service portfolio roadmap. Evaluate field & service experiences for products relevant for R&D PLM feature development or refinements, e.g., evaluation of field service, repair, quality and technical support reports for the fleet. Owns global responsibility for products serviceability when faced with sophisticated technical design or product operational issues. Align with Serviceability Manager (SAM) for all product serviceability topics, both locally and globally, and provides updates on the status of localization, including landmarks and documentation. Actively approaches other SAMP's globally and locally for support on any problems encountered during or after the localization process. Coordinate multi-functionally with business functions for alignment of serviceability roadmaps, portfolio evolution and basic serviceability delivery requirements. Defines and standardizes turnkey scope-of-supply packages for motors and drives in alignment with regional and global execution teams. Collaborate with engineering, sales, and project management teams to ensure flawless planning and execution of turnkey projects. Supports commercial teams during offer preparation by providing technical scope definitions, budgetary estimates, and timelines for turnkey proposals. Ensures alignment of turnkey project execution with product serviceability requirements and long-term lifecycle support strategies. Tracks market trends and customer needs to evolve turnkey offerings and find opportunities for service differentiation. Your Profile Requirements: BS degree in Electrical Engineering or a related field. Advanced degree preferred. 8+ years in electrical engineering or a related field, with a focus on power system engineering and drives systems. Shown understanding of electrical engineering principles, power distribution, and control systems. Experience working on electrical infrastructure products for a diverse customer base like - O&G, Power Gen, Water/Wastewater, Cement, Metals or Mining. In-depth understanding of drives and motor systems, including their integration, control, and solving. Experience in process documentation, configuration management and/or product lifecycle management. Experience leading or supporting turnkey or large-scale engineering projects for industrial customers. Strong understanding of project execution processes, including scheduling, budgeting, and risk management in the context of Customer Service turnkey solutions and coordinated system delivery. Ability to coordinate multi-functional teams and lead multiple collaborators across engineering, supply chain, field service, and proposal functions. The pay range for this position is $97,500 - $167,200. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. What's IN it for you (Our Benefits) Competitive compensation based on qualifications Medical, dental, prescription and vision coverage, first day of employment Matching 401(k) (immediate employer match) Competitive paid time off plan, paid holidays, and floating holidays Career development opportunities Education and tuition reimbursement programs available Flexibility to work remote a few days a week Paid parental leave Ready to power the future with us? Join Innomotics and start making a difference now. #TeamInnomotics #JoinReliableMotion Innomotics is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status. Jobs at Innomotics: Find out more about jobs & careers at Innomotics. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non-Discrimination Provision Innomotics follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, Click here.
    $97.5k-167.2k yearly 60d+ ago
  • US Manager, Digital Revenue

    Henry Schein 4.8company rating

    Remote job

    Don't just work somewhere, join Brasseler and be a valued team member of a world-class health care organization! Our Culture: Provides a safe and welcoming environment where team members can balance their lives and develop their careers. All people and experiences are valued and respected. Different perspectives are encouraged and lead to better results. This makes us who we are and enables us to be a world-class healthcare organization. All who join us are accountable to this charge. Our Philosophy: Quality products sold with integrity has been the hallmark of Brasseler USA from the beginning. Brasseler USA's strong reputation of providing high quality, clinician endorsed and innovative dental and medical instrumentation nationally has spanned over 40 years. We have been offering a full-range of products made in the USA since 1976. Many of our products are manufactured at our headquarters in Savannah, GA. Explore our career opportunities below to learn more. JOB OVERVIEW: This position is responsible for driving digital revenue growth through strategic management of the company's digital marketing channels and platforms. This role requires a deep understanding of digital analytics, website optimization, conversion rate optimization (CRO), paid and organic marketing strategies, and customer engagement across digital platforms. This role will oversee web content strategy, social media, email marketing, SEO, SEM, and overall digital brand presence to optimize online revenue generation. KEY RESPONSIBILITIES: Develop and execute a comprehensive digital revenue strategy aligning digital marketing initiatives with overarching business and revenue objectives. Analyze, interpret, and report on digital campaign performance, providing actionable insights and recommendations to stakeholders and executive leadership. Implement sophisticated digital analytics and tracking tools (e.g., Google Analytics, Adobe Analytics) to measure performance, user engagement, conversion metrics, and revenue attribution. Foster strong cross-functional collaboration with Sales, Product Management, and Marketing teams to enhance digital content effectiveness and support integrated marketing campaigns. Oversee content strategy development and production, ensuring alignment with branding, sales initiatives, and customer lifecycle management across digital platforms. Manage and optimize the company's digital ecosystem, including websites, social media platforms, email campaigns, SEO strategies, and paid digital marketing channels. Monitor digital market trends, competitor strategies, and consumer insights to identify revenue growth opportunities and optimize existing digital marketing efforts. Lead continuous website improvement projects focusing on user experience (UX), conversion optimization, landing page development, and site architecture enhancements. Coordinate paid digital marketing campaigns (PPC, social media advertising, programmatic display) focusing on ROI optimization and revenue growth. Act as the digital marketing SME (Subject Matter Expert) within the company, guiding teams on best practices, emerging trends, and innovative revenue-driving strategies. SPECIFIC KNOWLEDGE & SKILLS: Extensive experience in product management, with a distinguished track record of successful product launches and management. Experience in strategic planning, cross-functional team leadership, and driving product innovation in a competitive market. Expert-level knowledge of digital marketing strategies including SEO, SEM, CRO, email marketing, social media marketing, and content marketing. Proficient with web analytics and marketing platforms (Google Analytics, HubSpot, Marketo, Salesforce Marketing Cloud, Adobe Experience Cloud). Strong technical skills in HTML, CSS, web content management systems (WordPress, Drupal), and familiarity with web authoring and digital graphic design tools (Adobe Creative Suite). Proven ability to create and implement data-driven, revenue-focused digital campaigns. Experience working in both PC and Mac environments, with strong proficiency across diverse digital technologies. GENERAL SKILLS & COMPETENCIES: Strong management and leadership skills and ability to attract, retain, motivate, develop and mentor team members for high performance Outstanding verbal and written communication skills and ability to resolve disputes effectively Excellent presentation and public speaking skills Excellent independent decision making, analysis and problem solving skills Understand and act on financial information that contributes to business profitability Ability to plan and manage successful projects; understand available resources, develop timeline, budget, assign tasks and areas of responsibility Lead team(s) to achieve company goals in creative and effective ways Excellent planning and organizational skills and techniques Communicate effectively with senior management Good negotiating skills and ability to effectively manage outsourced relationships Ability to influence, build relationships, understand organizational complexities and manage conflict Broad professional and managerial skills with a good understanding of industry practices and company policies and procedures Ability to lead virtual teams MINIMUM WORK EXPERIENCE: Typically 10 or more years of increasing responsibility and complexity in terms of any applicable professional experience; 1 or more years of management experience. PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent Business, Marketing, or in a related discipline. Master's degree or global equivalent a plus. TRAVEL / PHYSICAL DEMANDS: Travel typically less than 10%. Office environment. No special physical demands required. Benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, Generous Time Off, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities. *Benefits may vary by location or status. Henry Schein is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. Fraud Alert Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment. Please be advised that Henry Schein's official U.S. website is ******************* . Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal. No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.
    $97k-122k yearly est. Auto-Apply 2d ago
  • Product Manager, Patient Communications (Remote, USA)

    Luma Therapeutics 3.6company rating

    Remote job

    WE'RE LUMA HEALTH. Needing healthcare can be hard - getting care shouldn't be. We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end. The Role: Product Manager, Patient Communications This role is within our team that owns the strategy and execution of Luma Health's Patient Communications portfolio-Reminders & Recalls, Navigator (AI Agent), and Broadcast-to reduce no-shows, reactivate care, and deliver compliant two-way messaging at scale. You'll translate market and customer needs into clear roadmaps and PRDs; define KPIs and escalation paths; and partner cross-functionally on packaging, pricing, enablement. What YOU will do at Luma Health Own the vision & roadmap for Reminders & Recalls, Navigator, and Broadcast across SMS/MMS, email, voice, and emerging channels (e.g., RCS, Apple Messages for Business). Scale the AI Agent (Navigator): define intents/skills, guardrails, escalation paths to staff, closed-loop tasks, prompt & tool design, evaluation harnesses, and safety reviews for PHI. Customer discovery & UX: run research with patients, front-desk teams, and care ops; convert insights into simple, resilient flows and accessible messaging. Insights & experimentation: define KPIs, instrumentation, and A/B tests; analyze funnel drop-offs, carrier blocks, time-of-day effects, and cohort performance to drive roadmap. Go-to-market readiness: partner with CS/Sales/Marketing on packaging, pricing, enablement, and launch plans; create demos, ROI stories, and migration paths from legacy flows. Cross-functional leadership: coordinate with Engineering, Security, Legal/Compliance, Support, and Partnerships. Deliver measurable outcomes: lower no-show rates, increase recall reactivation, improve response and completion rates, raise agent containment, and keep opt-outs and failure rates low. Who You Are 3+ years of experience in product management in messaging, communications platforms, healthcare SaaS, or adjacent domains shipping customer-facing products at scale. BA/BS Degree required Experience in gathering business insights and identifying trends from data Ability to use data to inform and support critical decisions SQL skills highly preferred Entrepreneurial minded self-starter who is able to function in a lean product management structure in a company with aggressive growth goals Superior communication, presentation and interpersonal skills. Demonstrable experience positioning and launching differentiated B2B software that exceeds business expectations (ideally in healthcare). Organized, detail-oriented, and motivated team player with a positive attitude. Ability to work in a fast-paced team environment. Hands-on with LLM/AI products (prompt design, tools/integrations, evaluation, red-teaming, safety guardrails) and clear criteria for human escalation. Ability to write clear PRDs and sequence complex deliveries. Proven ability to lead cross-functional teams, influence without authority, and communicate crisply with executives and customers. We Take Care of You! Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs. Work Life Balance Flexible Time Off Wellness Programs Discounted Perks 401(k) and Company Equity Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include stock options + benefits (including medical, dental, and vision.) Pay Range: $120,000-$130,000 Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace. If you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles. Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here. Come join us if you want to make a difference in health care. Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.
    $120k-130k yearly Auto-Apply 37d ago
  • Product Manager, Communications

    Trueml

    Remote job

    Why TrueML? TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML's approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions. The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system. The Opportunity We seek a results-oriented Product Manager to lead the development and optimization of AI/ML-powered communication capabilities for our SaaS B2B2C platform. This role focuses on driving intelligent, personalized, and scalable communications across outbound channels, including email, SMS, and phone-like channels, to improve customer engagement, retention, and ROI for our enterprise clients. You will sit at the intersection of automation, seamless client control, and consumer empathy. As the product owner, you will define the vision, strategy, and roadmap for our AI/ML-driven communication solutions. You will collaborate with cross-functional teams to deliver innovative capabilities that enable our B2B clients to communicate more effectively with their users and stakeholders. The Role In this role, you will manage the engine that drives how our clients speak to their customers. You will build the tools that enable our B2B clients to configure and trust our system, while simultaneously refining the consumer experience and AI models to ensure the end consumer receives the right message on the right channel at the right time. Key responsibilities for the role are detailed below: Driving the Client Experience (B2B) Empower the Client: Define and deliver intuitive features that allow enterprise clients to configure their communication strategies, compliance constraints, and brand voice within our platform. Transparency & Control: Help create "glass box" visibility into our AI models, giving clients the insights they need to understand why a specific communication strategy was chosen. Seamless Integration: Manage integrations with 3rd-party vendors (e.g., Twilio, Sparkpost) to ensure our experiences can scale effectively. Workflow Optimization: Engage directly with client strategy teams to understand their pain points and translate them into user stories that streamline their daily workflows. Driving Consumer Impact (B2C) Hyper-Personalization: Collaborate with data science teams to implement compliance-first "agentic decisioning" - ensuring the system intelligently selects the best engagement for each individual consumer. Engagement Strategy: Shift the focus from simple "delivery rates" to meaningful consumer outcomes. You will measure success by how well our communications drive positive financial resolution. Experimentation and Feedback Loops: Utilize quantitative engagement data and A/B testing strategies to continuously train our models and improve the consumer journey. Product Strategy & Leadership The Roadmap: Contribute to the product roadmap for AI/ML-driven communications, prioritizing client feature requests alongside long-term innovation. Cross-Functional Bridge: Act as the day-to-day translator between technical teams (Engineering/Data Science) and business stakeholders (Sales/Customer Success). Compliance & Safety: Ensure the platform remains compliant with strict financial regulations (e.g., FDCPA, TCPA) while scaling to meet enterprise volume. What We're Looking For: Experience: 3+ years in Product Management, with exposure to AI/ML, Data, or Communications platforms. The "Double-Sided" Mindset: Experience working on B2B2C products or a strong understanding of how to balance business buyer needs with end-user experience. Channel Expertise: Strong understanding of outbound communication channels (Email deliverability, SMS/MMS regulations) and vendors. Data Fluency: You are comfortable working with Data Science teams on personalization algorithms, audience segmentation, and predictive analytics. Soft Skills: Ability to articulate complex technical concepts to non-technical client stakeholders clearly. Education: Bachelor's degree in Computer Science, Business, or a related field. Why You'll Love This Role: You will have the unique opportunity to use cutting-edge technology not just to optimize metrics, but to help real people navigate difficult financial situations with dignity. We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you're looking for an opportunity to do impactful work, join TrueML and make a difference. Our Dedication to Diversity & Inclusion TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.
    $81k-115k yearly est. Auto-Apply 10d ago
  • Product & Research Communications

    Runway Waiters 3.9company rating

    Remote job

    We are a global AI research and technology company focused on building for the next frontier of intelligence and human creativity. The research we are doing and the tools we are building are maturing rapidly and are quickly becoming the foundation for how we will all soon approach making anything. From images to videos, scripted media to documentaries, graphic design to architecture, interactive games to social media, new forms of learning and the future of entertainment itself. Everyone will be empowered to make anything. There will no longer be any barriers to entry. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. About the role *Open to hiring remote across North America- we also have offices in NYC, San Francisco, and Seattle We are looking for outstanding communicators who are passionate about the future of AI research and content creation. In this role you'll be working closely with our research, product and executive teams to identify timely, interesting stories to tell. You'll interface with media in all forms-particularly via creative, non-traditional channels and work with communications, marketing and brand to develop compelling, clear messaging and narratives for the business. What you'll do Define and refine narratives and messaging across our research and product teams, as well as plan and execute strategies to bring those narratives to mass market Pitch and secure media opportunities for various executives and spokespeople, with a focus on research and product Identify and develop compelling customer success stories for press, on our website and across various owned channels Own awards and speaking programs; Manage speaking opportunities for executives including the CTO and CDO Support Communications, Marketing and Brand teams on Runway-owned events, including speaker and vendor management Work closely with our Research, Engineering, Product, and Marketing teams to share market insights and identify potential storytelling opportunities What you'll need 5+ years of overall experience in a communications role, either within agencies or within high-growth technology companies Demonstrated experience building and maintaining relationships with key reporters at top tier publications Demonstrated experience identifying and working with new and non-traditional forms of media - research journals, niche engineering and research podcasts, up-and-coming influential voices, etc. Ability to synthesize and translate highly complex technical information to a mass audience Ability to source and develop impactful customer stories for external use Exceptional written and verbal communication skills and ability to articulate complex ideas clearly and persuasively Ability to manage multiple projects quickly and simultaneously with minimal oversight Ability to thrive in a constantly changing and growing environment While experience in a public relations role is preferred, it's not required - we'll consider candidates with backgrounds in marketing, research and adjacent fields Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. Salary Range: $160,000 - $220,000 Working at Runway Great things come from great teams. We'd love to hear from you. We're committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway Research Our AI Film Festival Runway Studios Our Behaviors and Company Mission Towards a new media ecosystem with world simulators; $300m Series D funding We're excited to be recognized as a best place to work Crain's | InHerSight | BuiltIn NYC | INC
    $61k-100k yearly est. Auto-Apply 23d ago
  • Assistant Manager, eCommerce Product and Customer Experience (Remote)

    Military, Veterans and Diverse Job Seekers

    Remote job

    Essential Functions and Responsibilities: Assist with web design and development agency on all ecommerce projects Assist with the management of the ecommerce platform release cycle including business case, feature prioritization, requirements, design, use cases, mockups, process maps, testing, and implementation Pitch, build, and test website functionality and tools to increase site performance, user experience, and overall revenue Assist with the management of the day-to-day site operations working with other functional support areas including, IT, Marketing, Distribution, and Customer Engagement Center (CEC) Work with commercial team members to appropriately represent Hotels branding, campaigns, and hotel attributes Ability to analyze website data and distill customer insights, customer struggle points, and conversion opportunities Collaborate with Manager Ecommerce & Channel Marketing on A/B and Multivariate testing opportunities Collaborate with Distribution and CEC Team to optimize platform functionality and customer experience Collaborate with Digital Marketing Team on digital media campaign positioning on website Prepare weekly, monthly, and quarterly reporting and analysis. Ability to communicate complicated trends and analysis data to multiple stakeholders Required Qualifications: Experience working with custom and off-the-shelf Content Management Systems Familiarity with Google Analytics and Adobe Omniture Strong proficiency with task sequencing, dependencies, and third-party vendor responsibilities for eCommerce platform implementation projects Experience with design and server-side languages such as HTML, CSS, JavaScript Working knowledge of SEO best practices Excellent written and verbal skills Ability to work independently and demonstrate keen attention to details Manages prioritization, can meet deadlines, and be flexible based on business requirements Preferred Qualifications: Experience in UX and mobile design Project and product management certifications Project management software experience (MS Project or equivalent) Familiarity with Sabre SynXis CRS, Oracle Opera database, and Hospitality (Micros) products Ecommerce payment solutions experience
    $49k-79k yearly est. 60d+ ago
  • Manager, Revenue

    Jamf 3.8company rating

    Remote job

    At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: Jamf is hiring a Manager of Revenue. The Manager, Revenue is responsible for ensuring the accurate recognition, posting, reporting, and analysis of all company revenue streams in accordance with U.S. GAAP. This role will partner closely with cross-functional teams to provide guidance on revenue recognition, ensure compliance with accounting standards, and support the company's continued growth through process improvement and analytical insight. #LI-Remote What you can expect to do in this role: Revenue Lead and manage the revenue accounting team, ensuring timely and accurate completion of all tasks Manage revenue recognition and deferrals, ensuring accurate cuteoffs and reporting Provide revenue recognition guidance based on authoritative literature and company policy Review contract for terms that impact revenue recognition Oversee standalone selling price (SSP) analysis and ensure appropriate application to revenue allocations Respond to ad hoc reporting and analysis requests Collaborate with the Senior Billings Manager and Billings team to provide training and ensure proper order processing aligned with revenue recognition principles Month End Close Oversee various account reconciliations and review Ensure effective internal controls over revenue processes are designed, implemented, and maintained Support in financial audits, providing necessary documentation and analysis Drive process improvements to enhance efficiency and accuracy Perform other duties and special projects as assigned What we are looking for: Minimum of 5 years of progressive accounting experience (Required) Hands-on experience with Oracle Fusion (Required) Specifically within ERP Subscription, Receivables, and RMCS modules. Strong knowledge of ASC 606 and U.S. GAAP (Required) Software industry experience Leadership experience and process improvement mindset. Ability to thrive in a fast-paced, high-growth environment. Excellent organizational, analytical, and communication skills. Advanced Excel skills. EDUCATION & CERTIFICATIONS Bachelor's Degree in Accounting or Finance (Required) Master's Degree and/or CPA (Preferred) How we help you reach your best potential: Named a 2025 Best Companies to Work For by U.S. News Named a 2025 Newsweek America's Greatest Workplaces for Mental Well-being Named a 2025 Newsweek America's Greatest Workplaces for Gen Z Named one of Forbes Most Trusted Companies in 2024 Named a 2024 Best Companies to Work For by U.S. News Named a 2024 Newsweek America's Greatest Workplaces for Parents & Families Named a 2024 PEOPLE Companies That Care by PEOPLE and Great Place To Work Named a 2024 Best Technology Company to Work For by U.S. News Named a 2023 Best Workplaces for Women™ by Great Place to Work and Fortune Magazine We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees! You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world. We put people over profits - which is why our customers keep coming back to us. Our volunteer time off allows employees to support and give back to our communities. We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful. 22 of 25 world's most valuable brands rely on Jamf to do their best work (as ranked by Forbes). Over 100,000 Jamf Nation users, the largest online IT community in the world. The below annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. Pay Transparency Range$93,700-$199,800 USD What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly. Above it all, waves our banner of #OneJamf - and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security - anytime, anywhere - to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at *******************
    $93.7k-199.8k yearly Auto-Apply 10d ago
  • Revenue Enablement Manager

    Boulevard Ford 4.6company rating

    Remote job

    Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen. We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too. Come Do The Best Work Of Your Life At Boulevard. We are seeking a dynamic and experienced Revenue Enablement Manager to join our team. The Revenue Enablement Manager will play a crucial role in equipping our sales teams (SDR & AEs) with the knowledge, tools, and resources they need to drive revenue growth and deliver exceptional customer outcomes. This role will collaborate closely with sales leadership, marketing, product management, and customer success to develop and implement effective sales enablement strategies and initiatives. As well as onboarding new hires across the revenue organization on our sales tactics and tools. What You'll Do Here: Design & Execute Enablement Strategy: Develop and implement a comprehensive enablement strategy to support the revenue organization in achieving business and customer success goals. Conduct in-depth needs assessments to align onboarding, ever-boarding, and continuous learning programs with GTM segment priorities. Drive Performance Through Insights: Use learning analytics and sales performance data (e.g., time-to-productivity, win rates, sales velocity, and pipeline acceleration) to measure and improve the effectiveness of enablement programs. Champion AI & Innovation: Lead initiatives to integrate AI and automation into GTM processes, identifying new tools and methodologies that enhance productivity and learning effectiveness. Content & Curriculum Development: Create, curate, and maintain impactful enablement content-sales collateral, playbooks, training materials, and presentations-that articulate Boulevard's value proposition and support product launches. Training & Facilitation: Deliver engaging workshops, webinars, and training sessions leveraging blended learning techniques. Partner with client-facing managers to coach, reinforce, and sustain core sales skills and methodologies (e.g., MEDDPICC, Challenger). Cross-Functional Leadership: Collaborate closely with senior stakeholders across Product, Marketing, and Sales Leadership to ensure strategic alignment, resolve complex challenges diplomatically, and maintain message consistency across GTM teams. Operational Excellence: Leverage and manage the RevTech stack (Salesforce, Gong, Highspot, WorkRamp, Articulate, Outreach.io, Chilipiper, LeanData) to drive efficiency, insight, and consistent adoption across teams. Project Management: Lead strategic enablement initiatives from concept to completion by developing project plans, conducting DACI risk assessments, and coordinating internal and external partners to deliver on-time, high-impact outcomes. Performance Monitoring: Analyze sales metrics-such as win/loss trends, cycle length, adoption rates, CSAT, and churn-to identify skill gaps and inform continuous improvement strategies. Trusted Advisor: Act as a key partner to revenue leadership, offering insights and recommendations to optimize sales processes, pipeline management, and customer engagement strategies. What You'll Need To Thrive: Experience: 4+ years of progressive experience in Sales, Revenue, or Enablement roles within a B2B SaaS environment. Results-Driven Mindset: Proven success designing and executing enablement programs that drive measurable improvements in pipeline growth, conversion rates, and productivity. Technical Proficiency: Expertise with core GTM and enablement tools (Salesforce, Gong/Chorus, Highspot/Seismic, WorkRamp, Articulate, Outreach.io, Chilipiper, LeanData, LMS platforms). Sales Methodology Expertise: Deep understanding of modern sales frameworks and the full customer journey, with fluency in MEDDPICC, Challenger, and related methodologies. Project Leadership: Strong organizational and project management skills with the ability to juggle multiple initiatives and manage cross-functional collaboration effectively. Data-Driven Enablement: Strong analytical mindset with the ability to translate performance data and telemetry into actionable enablement strategies. Communication & Influence: Exceptional communication, facilitation, and executive presence, with a proven ability to influence stakeholders at all levels. Growth Orientation: Self-starter who thrives in fast-paced environments, passionate about continuous learning, innovation, and the evolving future of enablement and AI. How we'll take care of you: Your starting total cash compensation for this role is between $120,000 - $132,000 depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement. In addition to the wonderful people you'll get to work with and challenging projects that'll push you - Boulevard is here to make sure you're always at the top of your game emotionally, mentally, and physically. ✨ We've got you covered with a 401(k) match plus dental, medical, vision, and life insurance. 🏝 Take a break whenever you need with our flexible vacation day policy. 🖥 Fully remote so you can choose where you want to work. You'll receive a work from home stipend every month. 💚 Family planning resources and specialized support programs. 🔮 Equity: get ahead on the ground floor and grow with Boulevard. 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $120k-132k yearly Auto-Apply 45d ago
  • Senior Clinical Product Manager - Rare Disease (REMOTE: USA)

    Ambry Genetics Corporation 4.7company rating

    Remote job

    Compensation: $130,000 - $150,000 per year. You are eligible for a Short-Term Incentive Plan with the target at 7.5% of your annual earnings; terms and conditions apply. Senior Product Manager - Rare Disease - Remote or Hybrid in Aliso Viejo, CA This senior team member will play a primary role in managing the molecular testing services for the Ambry Genetics portfolio. A key contributor to Ambry's product strategy, business cases, and portfolio roadmap for new product development targeting clinical exome testing, this team member will report to the Senior Director, Product Management and will work cross functionally within Ambry Genetics to ensure alignment of Ambry's product strategy to the broader product portfolio. The Product Management organization establishes the full product value proposition and product positioning for all customers. The Product Management organization is also accountable to design outstanding customer experiences and works with partners (e.g., R&D, Market Intelligence, Technical Product Management, Clinical Reporting, and Medical Science Liaisons) to deliver best in class products. The ideal candidate possesses exceptional critical thinking skills and is an energetic, entrepreneurial, expert-level Product leader that has implemented and delivered hands-on product management of advanced NGS diagnostic assays as LDTs or IVDs. Essential Functions: Manage the full product life cycle from research and design through development and launch Play leadership role in strategic planning process / development of product roadmaps as informed by customer input, business goals, and R&D competencies Collect voice of customer feedback and performs market research to uncover customer pain points, customer segmentation and portfolio gaps Perform technology/product market & competitive analyses Contribute to establishing product positioning and messaging Drive coordination and prioritization of features with the tech and R&D organizations Responsible for Product P&L, revenue growth, success of product and product feature launches (product adoption and product experience) Partner closely with the commercial teams (marketing and sales) to gain customer insights and execute strategy Collaborates with the Leadership Team and product marketing team to influence the overall objectives and long-range goals for the product, and makes decisions that have significant impact on these objectives and goals Work closely with MSL and GSL teams to establish strong working relationships with key customers and key opinion leaders for insights into technology and clinical application trends Own the customer-driven process to define user workflow in different use settings, with a strong focus on UX Travel up to 15% Other duties as assigned Qualifications: Bachelor's degree or equivalent work experience; MBA or other related graduate level degree preferred 8+ years of industry experience with the majority working in a product management or other pertinent Commercial function Experience in highly complex and competitive markets Demonstrates advanced capability within the following key areas: Customer, product, and market Insights: Ability to understand, integrate and synthesize insights across customers, competitors, therapeutic or business areas and markets to inform customer-centric business decisions Financial acumen: Ability to use financial information and capabilities to inform investment decisions, manage external partners and budgets, and drive sound business decisions Value creation: Ability to develop and communicate the unique value and promise that Ambry products and solutions provide to its customers Business strategy: Ability to make choices and identify key metrics to deliver measurable customer and financial objectives that drive business forward Account marketing and partnerships: Ability to identify, develop and maximize effective working relationships with customers and partners to gain alignment on customer needs and optimize business and customer outcomes Preferred: Deep knowledge of the healthcare ecosystem including health economics, policy, and the regulatory environment Knowledge of each customer type e.g., HCPs, patients, payers Ability to think with an enterprise mindset Ability to flex and thrive in an ambiguous environment undergoing transformational change Strong customer orientation and focus Strong financial acumen and analytical skills to effectively interpret and utilize quantitative and qualitative data to shape strategies and tactics Strong ability to understand & communicate complex scientific/medical concepts in a simple and understandable manner Demonstrated experience building omni-channel marketing campaigns #LI-AC #LI-REMOTE PRIVACY NOTICES To review Ambry's Privacy Notice, Click here: ********************************************* To review the California privacy notice, click here: California Privacy Notice | Ambry Genetics To review the UKG privacy notice, click here: California Privacy Notice | UKG Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $130k-150k yearly Auto-Apply 5d ago
  • Billing and Revenue Manager

    Porch Group 4.6company rating

    Remote job

    Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home. As a leader in the home services software-as-a-service (“SaaS”) space, we've built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title: Biling and Revenue Manager Location: United States Workplace Type: Remote Job Summary The future is bright for the Porch Group, and we'd love for you to be a part of it as our Billing and Revenue Manager. Porch's Warranty organization is seeking a Billing and Revenue Manager to lead and enhance our business operations, with a strong focus on accurate revenue recognition and customer-level cash reporting. This role will be responsible for updating and refining process maps across all transaction types, ensuring adherence to offline business workflows, and maintaining up-to-date documentation when processes evolve. The ideal candidate will work closely with the accounting team to align operational practices with financial reporting standards, ensuring that all revenue is properly recognized. This manager needs to connect the business operations to the accounting for proper reporting and monitoring. Additionally, they will help establish and maintain visibility into financial performance at the customer and policy level, enabling more granular insights and better decision-making across the organization. What You Will Do Evaluate and improve where possible, all transactions managed within the system, as well as any manual process off-line to ensure compliance and adjust as necessary. Collaborate with the accounting department on revenue recognition to ensure accurate financial reporting for existing and new processes. Oversee the billing process, ensuring all invoices are accurate and sent out on time. Document and adhere to billing and revenue collections processes, identifying and addressing gaps to ensure consistency and efficiency Develop process maps and ensure all transaction types (including payments, declines, chargebacks, disputes, delinquency etc.) have customer-level data that ties back to specific policy numbers. Develop and implement strategies to improve the collection of outstanding payments. Identify billing issues at the customer level and implement processes to address them, such as handling delinquencies for specific charges while maintaining regular billing for others. Drive down banking and merchant process fees through optimization activities Work strategically with merchant processors and build APIs where appropriate to provide real-time access and control. Train and support the billing team to achieve departmental goals. Monitor accounts receivable and ensure timely follow-up on overdue accounts. Support integration of billing systems with 3rd-Party partners as needed Communicate with customers to resolve billing discrepancies and payment issues. Prepare and present regular reports on billing and collection activities. Collaborate with other departments to streamline billing and collection processes. Collaborate with the Marketing team to develop and refine process flows for campaigns related to billing and collections. Ensure compliance with state and federal collection laws and regulations. What You Will Bring 8-12 years in finance, billing, or revenue operations. Preferably 1-2 years in a warranty, insurance, or subscription-based business. Proven track record in managing billing operations and revenue recognition. Comfortable presenting to senior leadership and influencing decisions College degree or commensurate experience Ability to manage integrations between CRM, billing, and accounting systems. Data Analysis & Reporting Management of subscription based businesses Ability to manage integrations between CRM, billing, and accounting systems. Data Analysis & Reporting Revenue Recognition & Accounting Principles Billing Systems & ERP Tools (Netsuite experience preferred) Stakeholder Communication Process Improvement Compliance & Audit Readiness Warranty-Specific Knowledge a plus The application window for this position is anticipated to close in 2 weeks (10 business days) from 11/18/2025 . Please know this may change based on business and interviewing needs. At this time, Porch Group does not consider applicants from the following states or jurisdictions for Remote positions: Alaska, Delaware, Hawaii, Iowa, Maine, Mississippi, Montana, New Hampshire, West Virginia, or the District of Columbia. What You Will Get As A Porch Group Team Member Pay Range*: $110,300 - $135,000 *Please know your actual pay at Porch will reflect a number of factors among which are your work experience and skillsets, job-related knowledge, alignment with market and our Porch employees, as well as your geographic location. Additionally, you will be eligible to receive long-term incentive awards, subject to program guidelines and approvals. Our benefits package will provide you with comprehensive coverage for your health, life, and financial wellbeing. Our traditional healthcare benefits include three (3) Medical plan options, two (2) Dental plan options, and a Vision plan from which to choose. Critical Illness, Hospital Indemnity and Accident plans are offered on a voluntary basis. We offer pre-tax savings options including a partially employer funded Health Savings Account and employee Flexible Savings Accounts including healthcare, dependent care, and transportation savings options. We provide company paid Basic Life and AD&D, Short and Long-Term Disability benefits. We also offer Voluntary Life and AD&D plans. Both traditional and Roth 401(k) plans are available with a discretionary employer match. Supportlinc is part of our employer paid wellbeing program and provides employees and their families access to on demand guided meditation and mindfulness exercises, mental health coaching, clinical care and online access to confidential resources including will preparation. LifeBalance is a free resource to employees and their families for year-round discounts on things like gym memberships, travel, appliances, movies, pet insurance and more. #LI-NH1 What's next? Submit your application and our Porch Group Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have! Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work. Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. Porch Group is an E-Verify employer. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
    $110.3k-135k yearly Auto-Apply 30d ago
  • Revenue Strategy & Innovation, Manager - Remote

    Mayo Clinic 4.8company rating

    Remote job

    Serves in an operational leadership role for a defined RSI team, process, and/or function, either on an enterprise (multi-site) basis or a high-impact function for a single site. Coordinates own and team member roles and work assignments to deliver success over the area managed and its outputs. Formally supervises one or more staff, or in lieu of having direct formal HR supervisory duties, is personally accountable for a defined core revenue function or process with large financial impact to organization and requiring manager-level capabilities. Participates in the identification of opportunities to improve revenue performance and efficiency/effectiveness of the assigned area and acts as a catalyst for realizing these improvements. Brings awareness of current external environment issues relevant to the area managed. This position will lead and oversee government reimbursement (Medicare/Medicaid) operations across Mayo Clinic and Mayo Clinic Health System, ensuring strategic alignment, compliance, and optimization of financial performance. Primary Responsibilities Provide strategic direction and oversight for data management and analysis related to Medicare/Medicaid reimbursement, ensuring actionable insights drive organizational performance. Develop and implement strategies to optimize government reimbursement processes, identifying new opportunities and guiding operational improvements. Interpret and advise on regulatory changes for Medicare Part A and B and other government programs, ensuring compliance and influencing practice strategies across the enterprise. Oversee preparation and submission of Medicare cost reports and other government reporting requirements, ensuring accuracy, timeliness, and adherence to compliance standards. Lead cross-functional collaboration with administration, physician leadership, finance, revenue cycle, compliance, and operational teams to align reimbursement strategies with organizational goals. Mentor and guide team members, fostering professional development and building expertise in government reimbursement practices. Bachelors' degree, preferably in a business-related field is required. Minimum three (3) years in a professional role in a health care organization with direct experience in the specific assigned functional area, and involved in the strategic, financial, and technical elements of the function. Specific assigned functional areas can include Pricing/Chargemaster, Medicare Reimbursement, Actuarial Science, Payment Reform, and Reimbursement/Revenue Analytics. Must have outstanding skills in team leadership, stakeholder relationship management, planning, decision making and detail-oriented quantitative analysis. Needs strong skills in verbal and written communications and managing multiple tasks concurrently. Positive attitude and persuasive skills are essential for success. Preferred Qualifications Master's degree in healthcare, accounting/finance, or data science with four years of experience in a healthcare reimbursement, accounting/finance, or data analysis role or bachelor's degree with seven years of healthcare reimbursement, data analysis, accounting, and/or finance related experience. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
    $64k-109k yearly est. Auto-Apply 2d ago

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