Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between product specialists and client support specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a product specialist, becoming a client support specialist takes usually requires 1-2 years. Additionally, a product specialist has an average salary of $85,932, which is higher than the $39,585 average annual salary of a client support specialist.
The top three skills for a product specialist include customer service, product knowledge and sales floor. The most important skills for a client support specialist are customer service, client support, and client service.
| Product Specialist | Client Support Specialist | |
| Yearly salary | $85,932 | $39,585 |
| Hourly rate | $41.31 | $19.03 |
| Growth rate | 19% | 10% |
| Number of jobs | 103,863 | 136,163 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 62% |
| Average age | 37 | 42 |
| Years of experience | 6 | 2 |
A product specialist is required to have excellent knowledge about a product and work with a business unit to ensure excellent product delivery. Product specialists perform product demonstrations to customers and other stakeholders and assist in their promotions and product releases. To gain increased revenue, product specialists must be able to identify new market opportunities. They are required to conduct product and sales training for the marketing team. They must also provide reports about their product-related activities to the management.
A client support specialist is responsible for assisting the clients' inquiries and concerns, resolving complaints, and processing requests regarding the goods and services offered by the company. Client support specialists manage the accuracy of client information on the database, maintaining client accounts, and ensuring the proper posting of payments. They also provide strategic techniques to sell products effectively by analyzing market trends and identify business opportunities that would generate more revenues and increase the company's profitability.
Product specialists and client support specialists have different pay scales, as shown below.
| Product Specialist | Client Support Specialist | |
| Average salary | $85,932 | $39,585 |
| Salary range | Between $56,000 And $130,000 | Between $29,000 And $53,000 |
| Highest paying City | San Bruno, CA | New York, NY |
| Highest paying state | California | New York |
| Best paying company | ByteDance | NTT Data International L.L.C. |
| Best paying industry | Technology | Manufacturing |
There are a few differences between a product specialist and a client support specialist in terms of educational background:
| Product Specialist | Client Support Specialist | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | University of Georgia | Stanford University |
Here are the differences between product specialists' and client support specialists' demographics:
| Product Specialist | Client Support Specialist | |
| Average age | 37 | 42 |
| Gender ratio | Male, 59.8% Female, 40.2% | Male, 41.7% Female, 58.3% |
| Race ratio | Black or African American, 5.2% Unknown, 5.0% Hispanic or Latino, 12.5% Asian, 10.6% White, 66.6% American Indian and Alaska Native, 0.1% | Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 10% | 11% |