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There is more than meets the eye when it comes to being a product support consultant. For example, did you know that they make an average of $44.16 an hour? That's $91,846 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does a Product Support Consultant Do

There are certain skills that many product support consultants have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed listening skills, speaking skills and writing skills.

How To Become a Product Support Consultant

If you're interested in becoming a product support consultant, one of the first things to consider is how much education you need. We've determined that 68.4% of product support consultants have a bachelor's degree. In terms of higher education levels, we found that 10.1% of product support consultants have master's degrees. Even though most product support consultants have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a product support consultant. When we researched the most common majors for a product support consultant, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on product support consultant resumes include master's degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a product support consultant. In fact, many product support consultant jobs require experience in a role such as technical support specialist. Meanwhile, many product support consultants also have previous career experience in roles such as senior programmer analyst or business analyst.

Average Salary for a Product Support Consultant

Product Support Consultants in America make an average salary of $91,846 per year or $44 per hour. The top 10 percent makes over $123,000 per year, while the bottom 10 percent under $68,000 per year.
Average Product Support Consultant Salary
$91,846 Yearly
$44.16 hourly
$68,000
10 %
$91,000
Median
$123,000
90 %

What Am I Worth?

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Product Support Consultant Education

Product Support Consultant Majors

18.5 %

Product Support Consultant Degrees

Bachelors

68.4 %

Associate

16.5 %

Masters

10.1 %

Top Colleges for Product Support Consultants

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

5. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

6. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

7. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

8. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

9. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

10. Worcester Polytechnic Institute

Worcester, MA • Private

In-State Tuition
$50,530
Enrollment
4,571

Top Skills For a Product Support Consultant

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 25.4% of product support consultants listed product support on their resume, but soft skills such as listening skills and speaking skills are important as well.

Product Support Consultant Demographics

Product Support Consultant Gender Distribution

Male
Male
65%
Female
Female
35%

After extensive research and analysis, Zippia's data science team found that:

  • Among product support consultants, 35.2% of them are women, while 64.8% are men.

  • The most common race/ethnicity among product support consultants is White, which makes up 60.5% of all product support consultants.

  • The most common foreign language among product support consultants is Spanish at 100.0%.

Online Courses For Product Support Consultant That You May Like

Advertising Disclosure  The courses listed below are affiliate links. This means if you click on the link and purchase the course, we may receive a commission.
Customer Service, Customer Support, And Customer Experience
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4.4
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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

Production for Management Consultants and Business Analysts
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Practical guide how to improve production and operations in a firm and analyze potential savings in Excel...

Product Management: Agile Requirements using Product Backlog
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Learn to manage requirements as professional scrum product owner using user stories ( Business Analysis, Scrum Master)...

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Top Product Support Consultant Employers

Most Common Employers For Product Support Consultant

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1Planview$112,392$54.032
2Nokia$110,135$52.952
3Sears Holdings$106,213$51.066
4Gentex$101,366$48.732
5Navistar$99,789$47.983
6Caterpillar$98,373$47.299
7SAP$96,340$46.3211
8Thomson Reuters$95,034$45.693
9Fidelity Investments$94,325$45.352
10Infogix$94,289$45.333