Working as a Product Support Engineer

There is more than meets the eye when it comes to being a product support engineer. For example, did you know that they make an average of $39.31 an hour? That's $81,757 a year!

Between 2018 and 2028, the career is expected to grow 4% and produce 12,800 job opportunities across the U.S.

What Does a Product Support Engineer Do

There are certain skills that many product support engineers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed math skills, mechanical skills and writing skills.

When it comes to the most important skills required to be a product support engineer, we found that a lot of resumes listed 16.9% of product support engineers included technical support, while 13.3% of resumes included product support, and 8.3% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the product support engineer job title. But what industry to start with? Most product support engineers actually find jobs in the technology and manufacturing industries.

How To Become a Product Support Engineer

If you're interested in becoming a product support engineer, one of the first things to consider is how much education you need. We've determined that 51.0% of product support engineers have a bachelor's degree. In terms of higher education levels, we found that 20.5% of product support engineers have master's degrees. Even though most product support engineers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a product support engineer. When we researched the most common majors for a product support engineer, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on product support engineer resumes include associate degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a product support engineer. In fact, many product support engineer jobs require experience in a role such as field service technician. Meanwhile, many product support engineers also have previous career experience in roles such as technical support engineer or customer service representative.

What is the right job for my career path?

Tell us your goals and we'll match you with the right jobs to get there.

Average Salary$81,757
Job Growth Rate4%

Product Support Engineer Jobs

Product Support Engineer Career Paths

Top Careers Before Product Support Engineer
Show More
Top Careers After Product Support Engineer
Show More

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Product Support Engineer

Product Support Engineers in America make an average salary of $81,757 per year or $39 per hour. The top 10 percent makes over $102,000 per year, while the bottom 10 percent under $65,000 per year.
Average Salary
$81,757

Best Paying Cities

City
Average Salary

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Technical Product Support Engineer
Technical Product Support Engineer
Robert Half
Robert Half
04/16/2020
04/16/2020
$50,00004/16/2020
$50,000
Product Support Engineer/It Specialist
Product Support Engineer/It Specialist
Varite
Varite
04/15/2020
04/15/2020
$110,00004/15/2020
$110,000
Product Support Engineer
Product Support Engineer
Dealersocket
Dealersocket
03/08/2020
03/08/2020
$417,40003/08/2020
$417,400
Product Support Engineer
Product Support Engineer
Robert Half
Robert Half
01/29/2020
01/29/2020
$100,00001/29/2020
$100,000
Product Support Engineer
Product Support Engineer
Eliassen Group
Eliassen Group
12/31/2019
12/31/2019
$62,61012/31/2019
$62,610
See More Recent Salaries

Calculate your salary

Use Zippia's Salary Calculator to see how your pay matches up.

Product Support Engineer Demographics

Gender

Male

75.5 %

Female

20.0 %

Unknown

4.6 %
Ethnicity

White

57.7 %

Hispanic or Latino

15.2 %

Asian

12.4 %
Show More
Foreign Languages Spoken

Spanish

35.3 %

French

13.7 %

German

7.8 %
Show More

Product Support Engineer Education

Schools

Northeastern University

9.2 %

More Tech Institute

6.9 %

San Jose State University

6.9 %

Georgia Institute of Technology -

6.9 %
Show More
Majors

Electrical Engineering

23.9 %

Business

14.4 %

Mechanical Engineering

13.2 %

Computer Science

10.4 %
Show More
Degrees

Bachelors

51.0 %

Masters

20.5 %

Associate

11.6 %

Certificate

6.8 %
Show More

Entry Level Jobs For Becoming A Product Support Engineer

Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Product Support Engineer

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 16.9% of product support engineers listed technical support on their resume, but soft skills such as math skills and mechanical skills are important as well.

Best States For a Product Support Engineer

Some places are better than others when it comes to starting a career as a product support engineer. The best states for people in this position are Alaska, Maine, Massachusetts, and New Jersey. Product support engineers make the most in Alaska with an average salary of $106,979. Whereas in Maine and Massachusetts, they would average $97,256 and $95,186, respectively. While product support engineers would only make an average of $92,981 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Massachusetts

Total Product Support Engineer Jobs:
1,620
Highest 10% Earn:
$137,000
Location Quotient:
1.28
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. New Hampshire

Total Product Support Engineer Jobs:
361
Highest 10% Earn:
$125,000
Location Quotient:
1.54
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Vermont

Total Product Support Engineer Jobs:
107
Highest 10% Earn:
$122,000
Location Quotient:
1.19
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
View Full List

Product Support Engineer Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a product support engineer. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

At Zippia, we went through countless product support engineer resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Write a Product Support Engineer Resume

At Zippia, we went through countless product support engineer resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

How Do Product Support Engineer Rate Their Jobs?

Working as a Product Support Engineer? Share your experience anonymously.
Rate
Do you work as a Product Support Engineer?
Rate how you like work as Product Support Engineer. It's anonymous and will only take a minute.
Rate

Top Product Support Engineer Employers

1. Applied Materials
4.8
Avg. Salary: 
$85,027
Product Support Engineers Hired: 
145+
2. Microsoft
4.9
Avg. Salary: 
$124,093
Product Support Engineers Hired: 
45+
3. Imperva
4.8
Avg. Salary: 
$93,327
Product Support Engineers Hired: 
43+
4. EMC
4.7
Avg. Salary: 
$48,624
Product Support Engineers Hired: 
39+
5. Verint Systems
4.8
Avg. Salary: 
$101,502
Product Support Engineers Hired: 
37+
6. Lockheed Martin
4.9
Avg. Salary: 
$78,520
Product Support Engineers Hired: 
36+

Product Support Engineer Videos

Recently Added Product Support Engineer Jobs

Updated October 2, 2020