There is more than meets the eye when it comes to being a product support engineer. For example, did you know that they make an average of $39.31 an hour? That's $81,757 a year!
Between 2018 and 2028, the career is expected to grow 4% and produce 12,800 job opportunities across the U.S.
There are certain skills that many product support engineers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed math skills, mechanical skills and writing skills.
When it comes to the most important skills required to be a product support engineer, we found that a lot of resumes listed 16.9% of product support engineers included technical support, while 13.3% of resumes included product support, and 8.3% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the product support engineer job title. But what industry to start with? Most product support engineers actually find jobs in the technology and manufacturing industries.
If you're interested in becoming a product support engineer, one of the first things to consider is how much education you need. We've determined that 51.0% of product support engineers have a bachelor's degree. In terms of higher education levels, we found that 20.5% of product support engineers have master's degrees. Even though most product support engineers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a product support engineer. When we researched the most common majors for a product support engineer, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on product support engineer resumes include associate degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a product support engineer. In fact, many product support engineer jobs require experience in a role such as field service technician. Meanwhile, many product support engineers also have previous career experience in roles such as technical support engineer or customer service representative.