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Best product support engineer certifications
The best certifications for a product support engineer are Six Sigma Green Belt, Master Certified Electronics Technician (CETma), and Microsoft Certified Desktop Support Technician (MCDST).
Product support engineer certifications demonstrate your competency as a product support engineer to employers. However, not all product support engineer certifications provide the same value.
Below is a list of the best product support engineer certifications. Obtaining a product support engineer certification will give you a leg up when you apply for jobs and increase your potential salary.
7 best certifications for product support engineers
| Rank | Product support engineer certification | Organization |
|---|---|---|
| 1 | Six Sigma Green Belt | IASSC |
| 2 | Master Certified Electronics Technician (CETma) | ETA |
| 3 | Microsoft Certified Desktop Support Technician (MCDST) | MS |
| 4 | Engineer In Training Certification (EIT) | NCEES |
| 5 | Certified Manager of Software Testing (CMST) | ISCB |
| 6 | Project Management Professional (PMP) | PMI |
| 7 | Certified Energy Manager (CEM) | AEE |
7 best product support engineer certifications
1. Six Sigma Green Belt
The IASSC Certified Lean Six Sigma Green Belt (ICGB) is a professional who is well versed in the Lean Six Sigma Methodology who both leads or supports improvement projects, typically as a part-time role. A Lean Six Sigma Green Belt possesses a thorough understanding of all aspects within the phases of D-M-A-I-C. They understand how to perform and interpret Six Sigma tools and how to use standard principles of Lean.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required?
2. Master Certified Electronics Technician (CETma)
A technician with six or more years combined work and electronics training may be eligible for the ETA Master Certified Electronics Technician (CETma) certification. The Master certification was created to showcase those technicians who are able to demonstrate proficiency in the many fields of electronics. In addition to the Associate level certification, one must successfully obtain six other certifications, with no more than two originating from the same specialized category, in order to qualify.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
3. Microsoft Certified Desktop Support Technician (MCDST)
Boost your IT support career with unmatched validation as a Microsoft Certified Desktop Support Technician (MCDST). This credential proves your ability to successfully troubleshoot desktop environments that run on the Microsoft Windows operating system. It also shows you have the necessary soft skills to educate users and help them solve hardware and software operation and application problems on Windows.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? No
4. Engineer In Training Certification (EIT)
The EIT Certification, which is formally known as the Engineer In Training Certification, is simply a document, a number, granted by the individual’s state engineering board after they pass the Engineer In Training Exam. The Engineer in Training Exam (EIT Exam) is the first of two exams you will take as you move towards obtaining your Professional Engineering License (PE). This exam, which you may also hear referred to as the Fundamentals of Engineering exam (FE Exam), is developed and administered in all states (and a number of locations outside the US) by the National Council of Examiners for Engineering and Surveying (NCEES). The FE Exam is offered to eligible students year-round in four different testing windows.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? No
- Renewal required? No
5. Certified Manager of Software Testing (CMST)
The Certified Manager of Software Testing (CMST) certification establishes a worldwide standard for the assessment of the capabilities and competencies of software testing professionals that are working at, or soon will work at, the software testing management level.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
6. Project Management Professional (PMP)
The PMP designation following your name tells current and potential employers that you have demonstrated a solid foundation of knowledge from which you can competently practice project management.To be eligible for a PMP Credential, you must first meet specific educational and project management experience requirements and agree to adhere to a code of professional conduct. The final step to becoming a PMP is passing a rigorous multiple-choice examination designed to objectively assess and measure your ability to apply project management knowledge in the following six domains: initiating the project, planning the project, executing the project, monitoring and controlling the project, closing the project, and professional and social responsibility. This computer-based examination is administered globally with translation aids in 10 languages.
- More than two years of education or training after high school required? No
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
7. Certified Energy Manager (CEM)
CEM, which stands for Certified Energy Manager®, recognizes individuals who have demonstrated high levels of experience, competence, proficiency, and ethical fitness in the energy management profession. Each CEM candidate must meet one of the following criteria. A four-year engineering degree and/or P.E., with at least three years experience in energy engineering or energy management.A four-year business or related degree, with at least five years experience in energy engineering or energy management.A two-year technical degree, with eight years experience in energy engineering or energy management.Ten years or more verified experience in energy engineering or energy management.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
What is the best certification for a product support engineer?
The best product support engineer certification is Six Sigma Green Belt. The Six Sigma Green Belt is awarded by the International Association of Six Sigma Certification. The advanced certification is for more experienced employees as it often requires some work experience to acquire.
Here's a bit more background on how to obtain this product support engineer certification:
- To become a certified Six Sigma Green Belt, you need to pass the exam.
- This certificate requires more than two years of work experience.
- Renew certification every year.
The most common combination of product support engineer certifications include: Six Sigma Green Belt, Master Certified Electronics Technician (CETma), and Microsoft Certified Desktop Support Technician (MCDST).
Online courses for product support engineers to earn certifications
1. Introduction to Technical Support
Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...
2. Engineering and Product Design Processes
Welcome to “Engineering and Product Design Processes!” In this short course, you will learn how engineering design processes and product design processes are carried out. After the course, you will be familiar with the steps in both design processes. You will also be familiar with the main goal of each design process, as well as their similarities and differences...
3. Product Development & Systems Engineering
The complete Product Development & Systems Engineering course! Earn 25 contact hours AND prepare to take the INCOSE Exam...
4. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
5. Machine Learning Engineering for Production (MLOps)
Understanding machine learning and deep learning concepts is essential, but if you’re looking to build an effective AI career, you need production engineering capabilities as well.\n\nEffectively deploying machine learning models requires competencies more commonly found in technical fields such as software engineering and DevOps. Machine learning engineering for production combines the foundational concepts of machine learning with the functional expertise of modern software development and...
6. Akamai Customer Consulting and Support
Are you interested in end-to-end project management? Want to deliver the best solutions to our customers while collaborating with teams from all over the world? You will never stop learning in this fast-moving environment and across our cutting-edge technologies. This beginner level certificate is designed to provide you with in-demand skills that range from internet technology fundamentals, networking, operating systems and problem solving techniques.\n\nThis certificate program consists of...
7. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
8. Technical Product Management: learn on 4 real industry cases
Boost your technicality (as a PM) or tech product skills (as an engineer) to grow in your current role...
9. IT Support Technical Skills Helpdesk
Hands-on Technical skills for IT Support Learners...
10. Desktop IT Support Level 1 & 2 in real life (Troubleshooting
Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...
11. IT Support Technical Skills Bootcamp
Hands-on Technical skills for IT Support Professionals...
12. Mechanical design and Product development process
Learn the basic ideas and concepts behind developing mechanical products related to mechanical engineering...
13. Insightful Customer Interviews for Product Managers
Direct conversations with real customers to gain insight, test product concepts, and drive product success...
14. IT & Technical Support Guide to Helpdesk, Desktop & Servers
Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...
15. Manufacturing Guide for Mechanical Product Development
Learn how everyday physical products are manufactured with no prior experience in engineering...
16. Comprehensive Product management for Product managers
Become a great product manager with comprehensive product management Real world case study with JIRA & Confluence...
17. Product Design Management for Agile Practitioners
Application of product design management principles, concepts, tools and techniques in agile product management...
18. Product Management Crash Course; IT Product Management
Product Management Essentials & Product Management Fundamentals to kick-start your career in Product Management...
19. Product and Service Management
Know the Work that is Involved in Getting a Product Onto the Shelf and a Service Ready for Effective Delivery...
20. Product Management: Mastering Product Roadmaps 2023
A complete guide to building a roadmap that works for both your product team and your stakeholders...