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The average salary for a Product Support Engineer is approximately $90,379 per year, translating to about $43 per hour. Variations in salary are influenced by factors such as location, experience, and the specific industry. For example, states like California and New York often offer higher salaries due to the concentration of tech companies and demand for skilled professionals.
Experience plays a significant role in salary potential; entry-level positions typically start lower, while seasoned professionals can command salaries exceeding $110,000. Additionally, sectors such as software development and cloud services frequently provide lucrative opportunities for growth. As a Product Support Engineer, you will not only troubleshoot and resolve client issues but also contribute to product development and enhancements.
Understanding where to apply is crucial. Industries like IT services, telecommunications, and software development are among the highest-paying for this role. Furthermore, metropolitan areas with a high density of tech firms, such as San Francisco and Seattle, consistently offer competitive compensation.
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The highest-paying states for product support engineers are California, Massachusetts, and West Virginia. The lowest average product support engineer salary states are Wyoming, Mississippi, and Arkansas.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | California | $109,766 | $52.77 |
| 2 | District of Columbia | $112,141 | $53.91 |
| 3 | New Mexico | $95,820 | $46.07 |
| 4 | New Hampshire | $91,345 | $43.92 |
| 5 | Nevada | $91,969 | $44.22 |
| 6 | Massachusetts | $98,135 | $47.18 |
| 7 | Oklahoma | $97,057 | $46.66 |
| 8 | Louisiana | $92,425 | $44.44 |
| 9 | West Virginia | $97,399 | $46.83 |
| 10 | Oregon | $90,483 | $43.50 |
| 11 | Utah | $91,157 | $43.83 |
| 12 | Washington | $88,433 | $42.52 |
| 13 | Arizona | $87,852 | $42.24 |
| 14 | Virginia | $89,281 | $42.92 |
| 15 | Idaho | $93,965 | $45.18 |
| 16 | Texas | $86,189 | $41.44 |
| 17 | Connecticut | $92,406 | $44.43 |
| 18 | Maryland | $90,237 | $43.38 |
| 19 | Maine | $88,028 | $42.32 |
| 20 | South Dakota | $82,077 | $39.46 |
| 21 | Colorado | $84,490 | $40.62 |
| 22 | Alaska | $88,406 | $42.50 |
| 23 | New Jersey | $94,194 | $45.29 |
| 24 | Michigan | $79,288 | $38.12 |
| 25 | Georgia | $81,484 | $39.17 |
| 26 | Pennsylvania | $79,650 | $38.29 |
| 27 | Alabama | $75,828 | $36.46 |
| 28 | Rhode Island | $82,964 | $39.89 |
| 29 | Delaware | $83,740 | $40.26 |
| 30 | Florida | $79,704 | $38.32 |
| 31 | Minnesota | $82,536 | $39.68 |
| 32 | Illinois | $82,129 | $39.49 |
| 33 | Missouri | $76,005 | $36.54 |
| 34 | Tennessee | $77,296 | $37.16 |
| 35 | North Dakota | $74,749 | $35.94 |
| 36 | Vermont | $80,467 | $38.69 |
| 37 | Indiana | $74,421 | $35.78 |
| 38 | New York | $82,743 | $39.78 |
| 39 | Nebraska | $75,519 | $36.31 |
| 40 | Hawaii | $74,267 | $35.71 |
| 41 | South Carolina | $74,201 | $35.67 |
| 42 | Ohio | $73,732 | $35.45 |
| 43 | Arkansas | $70,157 | $33.73 |
| 44 | Wyoming | $72,060 | $34.64 |
| 45 | Iowa | $73,812 | $35.49 |
| 46 | Kentucky | $74,106 | $35.63 |
| 47 | Montana | $75,785 | $36.44 |
| 48 | Wisconsin | $68,746 | $33.05 |
| 49 | Kansas | $69,390 | $33.36 |
| 50 | Mississippi | $71,200 | $34.23 |
| 51 | North Carolina | $69,742 | $33.53 |
The highest-paying cities for product support engineers are San Francisco, CA, Washington, DC, and Boston, MA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $120,538 | $57.95 |
| 2 | Washington, DC | $112,222 | $53.95 |
| 3 | Boston, MA | $98,149 | $47.19 |
| 4 | Mount Laurel, NJ | $94,256 | $45.32 |
| 5 | Draper, UT | $91,287 | $43.89 |
| 6 | Las Vegas, NV | $91,240 | $43.87 |
| 7 | Reston, VA | $89,816 | $43.18 |
| 8 | Tualatin, OR | $89,423 | $42.99 |
| 9 | Bellevue, WA | $88,420 | $42.51 |
| 10 | Phoenix, AZ | $88,192 | $42.40 |
| 11 | Irving, TX | $87,177 | $41.91 |
| 12 | Colorado Springs, CO | $86,038 | $41.36 |
| 13 | New York, NY | $82,919 | $39.86 |
| 14 | Chicago, IL | $82,420 | $39.63 |
| 15 | Alpharetta, GA | $81,719 | $39.29 |
| 16 | Philadelphia, PA | $79,969 | $38.45 |
| 17 | Ann Arbor, MI | $79,097 | $38.03 |
| 18 | Memphis, TN | $77,451 | $37.24 |
| 19 | Saint Louis, MO | $76,055 | $36.56 |
| 20 | Columbus, IN | $74,034 | $35.59 |
A product support engineer's salary ranges from $67,000 a year at the 10th percentile to $121,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $121,000 | $10,083 | $58 |
| 75th Percentile | $105,000 | $8,750 | $50 |
| Average | $90,379 | $7,532 | $43 |
| 25th Percentile | $77,000 | $6,417 | $37 |
| 10th Percentile | $67,000 | $5,583 | $32 |
The highest paying types of product support engineers are senior engineer, technical support senior engineer, and project lead engineer.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Support | $36,227 | $3,019 | $17.42 | 136,788 |
| Co-Operations Engineer | $42,618 | $3,552 | $20.49 | 86,804 |
| Planning Engineer | $82,521 | $6,877 | $39.67 | 56,792 |
| Engineer | $92,076 | $7,673 | $44.27 | 618,207 |
| Systems Engineer | $82,834 | $6,903 | $39.82 | 145,936 |
| Packaging Engineer | $88,452 | $7,371 | $42.52 | 54,028 |
How would you rate the starting salaries for product support engineers, as well as the prospects for salary advancement?
Michael Rudisill
Department Head and Professor of Engineering Technology, Northern Michigan University
Top companies hiring product support engineers now:
Product support engineer salaries at Apple and UiPath are the highest-paying according to our most recent salary estimates. In addition, the average product support engineer salary at companies like Adobe and Palantir are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Apple | $138,906 | $66.78 |
| 2 | UiPath | $123,473 | $59.36 |
| 3 | Adobe | $121,551 | $58.44 |
| 4 | Palantir | $121,193 | $58.27 |
| 5 | Macy's | $119,402 | $57.40 |
| 6 | VMware | $116,535 | $56.03 |
| 7 | TIBCO Software | $116,410 | $55.97 |
| 8 | Nike | $115,905 | $55.72 |
| 9 | Cisco | $115,571 | $55.56 |
| 10 | Applied Materials | $115,546 | $55.55 |
| 11 | Yahoo | $115,454 | $55.51 |
| 12 | Intuitive Surgical | $113,650 | $54.64 |
| 13 | Genentech | $112,491 | $54.08 |
| 14 | Proofpoint | $112,330 | $54.00 |
| 15 | Zscaler | $112,030 | $53.86 |
| 16 | Wind River | $111,503 | $53.61 |
| 17 | Comverse Technology | $109,898 | $52.84 |
| 18 | Philips Medical Systems | $109,845 | $52.81 |
| 19 | Agilent Technologies | $109,309 | $52.55 |
| 20 | Nokia | $108,956 | $52.38 |
The average product support engineer salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Technology | $98,326 | $47.27 |
| 2 | Health Care | $93,779 | $45.09 |
| 3 | Automotive | $90,139 | $43.34 |
| 4 | Professional | $87,944 | $42.28 |
| 5 | Internet | $84,613 | $40.68 |
| 6 | Manufacturing | $84,090 | $40.43 |
The average product support engineer salary has risen by $10,956 over the last ten years. In 2014, the average product support engineer earned $79,423 annually, but today, they earn $90,379 a year. That works out to a 7% change in pay for product support engineers over the last decade.
Compare product support engineer salaries for cities or states with the national average over time.
Compare product support engineer salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $90,400 | $43.45 | +1.9% |
| 2024 | $88,600 | $42.62 | +1.2% |
| 2023 | $87,600 | $42.11 | +1.7% |
| 2022 | $86,100 | $41.39 | +2.0% |
| 2021 | $84,400 | $40.57 | +0.7% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Jeppesen | Mid-Level Mq-25 Product Support Seit Engineer | Hazelwood, MO | 06/30/2025 | $97,750 |
| PDS Tech Commercial, Inc. | Product Support Engineer | Oklahoma City, OK | 06/28/2025 | $90,701 |
| Insight Global | Product Support Analysis Maintenance Engineer | Oklahoma City, OK | 06/28/2025 | $60,523 |
| T-Mobile Usa | Product Solution and Testing Support Engineer | Atlanta, GA | 06/27/2025 | $87,800 |
| Fujitsu Global | Radio Product Support Engineer III | Dallas, TX | 06/27/2025 | $90,105 |
| The Structures Company, LLC | Product Support Engineer 2 | Oklahoma City, OK | 06/27/2025 | $114,785 |
| Kawasaki Robotics Usa Inc. | Product Support Engineer | San Jose, CA | 06/26/2025 | $89,000 |
| Leybold | Product Support Engineer Senior | Denver, CO | 06/26/2025 | $69,547 |
| Kawasaki Robotics USA | Product Support Engineer | San Jose, CA | 06/25/2025 | $89,000 |
| Atlas Copco Drilling Solutions | Product Support Engineer Senior | Portland, OR | 06/24/2025 | $69,547 |
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