Product support engineer work from home jobs - 2002 jobs

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

A leading technology company is seeking a Senior Backend Engineer to enhance critical services for their business. This role involves developing systems for financial operations and optimizing application architecture. Qualified candidates should have 5-7 years in a full stack or backend role, showcasing strong communication and technical skills in Go and cloud infrastructure. The position offers a competitive salary of $195,000 to $280,000 and various benefits including health, dental, and paid time off. #J-18808-Ljbffr

A technology-driven startup in California is seeking an experienced Sr MLOps Engineer to build and maintain the infrastructure that powers their machine learning products. In this high-impact role, you'll design scalable data systems and automate ML workflows. Candidates must have a Bachelor's degree in Computer Science or a related field and over 5 years of MLOps experience. This position offers a salary range of $175,000 - $225,000, along with equity and comprehensive benefits. #J-18808-Ljbffr

A prominent home-sharing platform is looking for an experienced backend engineer to drive product development and collaborate with various teams. The ideal candidate will have 6+ years of industry experience, focusing on high-quality consumer-facing products, and must be able to mentor junior engineers. The role is remote eligible but requires residency in a state with a registered entity. Competitive compensation between $195,000 and $220,000 USD is offered, including potential bonuses and benefits. #J-18808-Ljbffr

A leading healthcare AI startup is seeking a Senior Backend Engineer to develop backend services and build innovative Generative AI workflows that enhance patient care. You'll work with advanced technologies like FastAPI and MongoDB, improving the architecture while mentoring junior developers. The company offers exceptional health benefits, flexible PTO, and the chance to make a meaningful impact in healthcare. Both in-person and remote opportunities are available. #J-18808-Ljbffr

A tech innovation firm in San Francisco seeks engineers to build scalable platforms and integrate systems for deeper AI-powered intelligence. The role emphasizes collaboration with design and engineering teams, and requires solid backend tech skills, including Python and SQL. Candidates should have a strong desire to win as a team and be comfortable with ambiguity. The company offers a remote-first culture with opportunities for collaboration and competitive compensation aligned with Tier-1 market data. #J-18808-Ljbffr

A leading AI infrastructure firm is seeking a Senior Rust Full-Stack Engineer to design and optimize high-performance systems supporting AI data pipelines. The role involves developing tooling for data annotation and collaborating with multiple teams to enhance model training workflows. Candidates should have over 5 years of Rust programming experience alongside strong communication skills. This remote position offers competitive hourly compensation in the range of $50 - $75 based on experience. #J-18808-Ljbffr

A leading legal AI company based in San Francisco is seeking a Software Engineer to join their fast-growing team. In this role, you'll design full-stack features and drive innovation for their legal platform. The ideal candidate has strong skills in JavaScript, TypeScript, and React, and will have a major impact on the product's evolution. The compensation package ranges from $165,000 to $230,000, with opportunities for equity and growth within an exciting startup environment. #J-18808-Ljbffr

A data-focused technology company is looking for a Product Engineer to enhance their platform and support data solutions. The role, which offers remote work flexibility across the United States, demands proficiency in Python and TypeScript. Ideal candidates will have over 3 years of experience and strong communication skills. The estimated salary is between $165,000 to $210,000, along with equity and benefits. #J-18808-Ljbffr

Who is Recruiting from Scratch:Recruiting from Scratch is a talent firm that focuses on placing the best candidate for our clients. Our team is 100% remote and we work with teams across North America, South America, and Europe to help them hire.https://www.recruitingfromscratch.com/Product Engineer Location: San Francisco, CA (Mission District) Company Stage: YC W22 backed, $18.5M in funding Office Type: Onsite Salary: $140,000 - $200,000 + Equity (0.1% - 0.3%) Company Description Our client is a fast-growing developer documentation platform reaching over 20 million developers annually. They power the documentation of 3,500+ companies, including major tech players and over 20% of the most recent Y Combinator batch. Founded in 2022 and headquartered in San Francisco, they've established themselves as the modern standard for documentation in the tech industry. What You Will Do Own and drive features from conception to completion with a high degree of autonomy Create tasteful, intuitive user experiences that developers love Collaborate across teams to ship impactful products Balance customer relationships with feature development Have plenty of heads-down builder time in a team environment where the best ideas win Work with TypeScript, Next.js, and React to build scalable frontend solutions Ideal Candidate Background 2+ years of experience in full-stack software engineering with frontend emphasis Experience building features from 0 to 1 Strong portfolio demonstrating excellent user design sense and high-level craftsmanship Experience with React, Next.js, and TypeScript Strong communication skills and ability to work well on a team Drive to build amazing products and solve problems efficiently Preferred Experience working at early-stage, VC-backed startups Already located in the San Francisco area Familiarity with modern CSS component libraries and design trends Experience with documentation tools or developer-focused products Compensation & Benefits Competitive salary: $140,000 - $200,000 Equity package: 0.1% - 0.3% 20 days paid time off annually 401k benefits Free lunch and dinners $420/month wellness stipend Annual team offsite Visa sponsorship available (O1, TN, and H1B transfers) This role offers a unique opportunity to join a diverse, growth-oriented team (collectively speaking 12 languages!) that values learning velocity and grit. You'll work in an environment where people think beyond their scope and help others across projects. If you're passionate about creating exceptional developer experiences and want to be part of building the future of documentation, we'd love to connect with you! #J-18808-Ljbffr

Anzen was founded by former insurance and tech executives who've collectively scaled three unicorns. Backed by leading investors like Andreessen Horowitz (a16z) and Madrona, we're on a mission to transform how companies choose and understand commercial insurance using AI. Commercial insurance today runs on emails, PDFs, and lengthy underwriting cycles - often taking weeks to secure coverage. Anzen is building the world's first AI insurance platform for brokers, radically improving how they manage submissions, select markets, and generate quotes for their clients. We've built a team from top universities, with experience scaling products at Google, Uber, Lyft, Oracle, and startups founded by the best investors in the world, and are continuing to scale our team in Mexico, Canada, and the United States. You will build our core technology to ensure it can scale to hundreds of millions of dollars in insurance policies and use ML to help insurance underwriters be 5-10x more effective. Responsibilities Partner with Design & Product to translate fuzzy broker pain points into concrete, AI capabilities that perform equally or better than human experts. Own the full ML lifecycle from framing business problems into research problems, evaluating results and rolling them out with the appropriate infrastructure. Architect production‑grade systems that marry real‑time inference with human‑in‑the‑loop review and comply with strict privacy & audit requirements. Elevate engineering quality, driving technical roadmaps and championing best practices. Mentor our Engineering team and help define Engineering culture at Anzen. What we're looking for 8+ years building data‑intensive or ML‑driven backend systems. Production mindset: you've shipped business critical models with measurable business impact (latency, cost, ROI). Broad ML toolbox, from classic ML (especially NLP) to GenAI. Strong backend fundamentals: distributed systems, streaming data pipelines. Fluency in Python and/or TypeScript in a production environment. Startup DNA: thrive in ambiguity, bias to action. $200,000 - $230,000 a year Why Join Anzen: Come join us in reinventing the future of insurance. Work with advanced technologies in a rapidly growing industry. Opportunities for professional development and career advancement. A collaborative and innovative company culture focused on excellence and integrity. Be part of a company that values proactive risk management and cutting‑edge solutions. Company Culture: Anzen believes the world of work is fundamentally different in the new post‑Covid environment. We are committed to supporting a diverse and hard working team that puts in the necessary time but also desires balance between health, family, and work. We fully embrace remote work lifestyles while centering our weeks around Pacific Standard Time (PST) with a general orientation to San Francisco as the geographic HQ. #J-18808-Ljbffr

About Us: At Parafin, we're on a mission to grow small businesses. Small businesses are the backbone of our economy, but traditional banks often don't have their backs. We build tech that makes it simple for small businesses to access the financial tools they need through the platforms they already sell on. We partner with companies like DoorDash, Amazon, Worldpay, and Mindbody to offer fast and flexible funding, spend management, and savings tools to their small business users via a simple integration. Parafin takes on all the complexity of capital markets, underwriting, servicing, compliance, and customer service for our partners. We're a tight-knit team of innovators hailing from Stripe, Square, Plaid, Coinbase, Robinhood, CERN, and more - all united by a passion for building tools that help small businesses succeed. Parafin is backed by prominent venture capitalists including GIC, Notable Capital, Redpoint Ventures, Ribbit Capital, and Thrive Capital. Parafin is a Series C company, and we have raised more than $194M in equity and $340M in debt facilities. Join us in creating a future where every small business has the financial tools they need. About the Position We are looking for a user-focused front-end engineer to join our Lending Products team in San Francisco. In this role, you will help build intuitive and seamless user interfaces that will power the suite of Parafin's financial offerings. The Lending Products team is responsible for crafting the user journey for all of Parafin's financing products. You will collaborate with stakeholders across the company to launch new features and regularly experiment with existing ones to enhance the end-user experience. You will contribute to the development of our core web infrastructure and play a key role in identifying, prioritizing, and implementing frontend improvements that accelerate product development and ensure a high-quality user experience. Responsibilities You will fully own our customer facing web product and drive its development You will help define the product architecture all the way from the technologies we use to design principles that we apply You will frequently talk to our customers to understand their needs and define the product experience You will work closely with our product designers and ensure a high quality bar for our products You will help scale the Parafin team by hiring exceptional talent Requirements 6+ years of experience working in a web engineering role You care deeply about building high quality software and take immense pride in your craft. You are comfortable owning and driving the development of the product from 0 to 1. You have a strong grasp of engineering fundamentals. You have experience working with Javascript, Typescript, Next.js, React, or other similar technologies. You have a strong understanding of functional and reactive programming paradigms. You are excited about working on a small team and helping us set the foundations for the company. What We Offer Salary Range: $235k - $300k Equity grant Medical, dental & vision insurance Unlimited PTO & work from home flexibility Commuter benefits Free lunches Paid parental leave 401(k) Employee assistance program If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us. #J-18808-Ljbffr

About Lightfield Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks. We're rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We're building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful. We are backed by Greylock, Lightspeed, and Coatue, and our team previously built Tome, a generative AI presentation product used by over 25 million people. Before Tome, many of us worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce. About the role We're looking for an experienced, creative, and versatile engineer who is eager to tackle the challenge of building scaled, performant features and systems that deliver exceptionally innovative AI product experiences. At Lightfield, engineers take ownership of projects from inception to impact, collaborating across functions and pushing the envelope on what's possible in applied AI systems development. You'll work alongside a talented team to deliver industry-leading solutions and contribute to Lightfield product and technical vision. What you'll do Collaborate with product leaders to identify customer problems, scope requirements, and implement solutions. Build and maintain full-stack product features and systems, end-to-end, ensuring reliability, scalability, and performance. Develop observability and metrics to enable smooth operation, proactive issue detection, and continuous improvement. Mentor teammates, participate in code reviews, and help shape engineering culture and practices. Contribute to building a world-class engineering team through recruiting, mentorship, and knowledge-sharing. Who you are 3+ years of experience in software development, with a strong background in both front-end and back-end technologies. Experience building scalable, high-performance systems that can support complex customer workflows and large-scale data processing. You're excited about Large Language Models (LLMs) and the opportunity to build systems that support and leverage them. You have the ability to ramp quickly on tech stack that features TypeScript, React, Next.js, Node.js, Apollo GraphQL, and PostgreSQL. Strong fundamentals in software engineering, with a degree in Computer Science or a related field. Thrives in ambiguity, able to independently drive projects and deliver results in a fast-moving environment. Clear communicator, capable of articulating technical decisions to both technical and non-technical stakeholders.> Passionate about building products customers love, ensuring our CRM is intuitive, intelligent, and indispensable. Benefits & Perks Competitive salary Meaningful early equity Health insurance (medical, dental, vision) 3 weeks of PTO 11 paid company holidays + we enjoy a winter holiday break 3 months of paid family leave Wednesdays work from home Regular team dinners, events, offsites, and retreats 401k plan Other perks include: commuter and lunch stipend #J-18808-Ljbffr

A leading consulting platform company based in San Francisco is seeking a creative Product Engineer. This role involves building impactful user-facing features and collaborating across teams to deliver scalable solutions. Candidates should have at least 3 years of software engineering experience, a track record of creating high-quality products, and a passion for solving complex problems. This company offers competitive salaries and a flexible work environment, aiming to foster a diverse and inclusive workplace. #J-18808-Ljbffr

A future-focused healthcare AI company in San Francisco is seeking a Staff Machine Learning Engineer to architect and maintain their machine learning infrastructure. In this role, you will develop cloud-native services and support advanced AI research to improve clinical outcomes. Ideal candidates should have 8+ years in ML Engineering, with strong Python skills and experience in cloud-native environments. This position also offers flexible working arrangements within a supportive team environment. Your contributions will have a meaningful impact on patient care. #J-18808-Ljbffr

About Plural: The assets that produce, store, and consume electrons will define the next era of the economy. But today, financing these assets is slow, expensive, and fragmented-locked behind legacy intermediaries and limited access. Plural is passionately building the infrastructure to change that. We tokenize everything from solar projects to batteries to bitcoin mines, using smart contracts and programmable workflows to reduce friction and open access to capital. On Plural, the nodes of a distributed grid are financed by a network of institutional, individual, and DeFi investors. This approach lowers costs, increases transparency, and enables scalable capital formation for the energy transition-trusted, composable, and built for efficiency. The Opportunity: Plural is seeking an experienced UI / Product Engineer. You will: Build and maintain our existing Next.js Typescript React codebase to push out new features and slicken the UX. Optimize the UX to provide best in class experiences for both Institutional and DeFi users. DApp development-build and maintain UI components that connect to EVM-based smart contracts. Stay current with emerging technologies and industry trends to ensure our system remains cutting-edge. Qualifications: Required 4+ years of professional experience with TypeScript and React. 2+ years of experience developing TypeScript-based dApps. UX design experience with a strong eye for user-centric design. Power user of AI development tools like cursor and demonstrated ability to vibe code MVPs quickly Hungry, driven self-starter with demonstrated track record of high agency and attention to detail Bonus: Experience at an exchange or DeFi company Experience with Next.js, Django, python What We Offer: Competitive salary and equity options Thoughtful technical and soft skill mentorship from experienced leaders Innovative Culture-we are a supportive and collaborative team pushing the boundaries of finance with blockchain. Apply: If you have what it takes, send your resume and a snippet about yourself to ************************* with subject line "Lead Product Engineer - [Your Name]"! #J-18808-Ljbffr

A global energy solutions leader is seeking an Application Engineer to work remotely, focusing on data center infrastructure. This role demands collaboration with stakeholders, technical solution development, and project coordination. Ideal candidates will possess a Bachelor's degree in Electrical or Mechanical Engineering and have a minimum of 5 years of experience in data centers. You will support sales teams and improve customer satisfaction through innovative solutions. Join a diverse team dedicated to making a difference in energy technology. #J-18808-Ljbffr

Languages: Fluent in Russian and English Select your preferred shift (EST): 9am - 6pm, 10am - 7pm, or 6pm-3am. We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world's leading nonprofits, including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we're recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe. We're building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps. Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search. The Team We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing. Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You'll be joining a team where quality, mentorship, and mutual respect come first. About the Role As a Technical Support Engineer, you are more than just a support agent; you are a product expert, a client advocate, and a technical detective. You will be responsible for diagnosing and resolving complex technical issues for our clients, ensuring they can leverage our platform to its fullest potential. You will also be the voice of the customer within our company, providing invaluable feedback that directly influences our product roadmap. What You'll Do Provide Expert Implementation Support: Guide clients on implementing our product across various web platforms, from standard websites to builders like Wix and WordPress. Diagnose and Escalate Bugs: Expertly reproduce technical issues, investigate root causes, and create clear, structured reports for the development team. Deliver World-Class Support: Respond to user requests with empathy and technical precision, digging deep to understand their real needs and guide them to the best solutions. Influence Product Development: Participate in product meetings, bringing valuable user feedback and insights to help shape new features and improvements. Build Our Knowledge Base: Maintain and contribute to our public help desk, FAQs, and internal knowledge base to empower both users and internal teams. Act as a Product Resource: Serve as the go-to expert for product-related questions from other teams within the company. Requirements Excellent Communication Skills: Flawless written and spoken English is essential for communicating with our global user base and internal teams. Relevant Experience: 2 years of experiencein technical support, product support, or a client-facing implementation role. Technical Aptitude: You understand how the web works (HTML, CSS, JS) and ideally have hands‑on experience with web development. You are comfortable diving into technical problems. A Problem‑Solver's Mindset: You have strong analytical skills and an innate curiosity. You don't just answer questions; you investigate the underlying issues. Proactive and Detail‑Oriented: You take initiative, manage your tasks effectively, and have a keen eye for detail. A High Degree of Ownership: Reliability and accountability are critical. We are looking for a professional who takes pride in their work and honors their commitments. Curiosity and a hypothesis‑driven mindset Ability to communicate complex analytical concepts to non‑technical audiences Detail‑oriented with a strong sense of ownership Comfort working in fast‑paced, data‑rich environments Why work with us A strong, collaborative product team that owns what it builds Clear product vision and access to real customer feedback from global nonprofit leaders Flat structure: no politics, just great work with great people Transparent company culture - we share how we're growing, where revenue comes from, and what's next Long‑term focus: we offer equity options and value sustained, meaningful contribution 30 days off 100% paid telemedicine plan Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace. English learning courses Relevant professional education Gym or swimming pool Co‑working Please note: All official correspondence from Fundraise Up will exclusively originate from ******************** domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. #J-18808-Ljbffr

Looking to join a world-class blockchain development team? Ava Labs makes it simple to deploy high-performance solutions for Web3, led by innovations on Avalanche. The company was founded by Cornell computer scientists, who partnered with Wall Street veterans and early Web3 leaders to execute a promising vision for redefining the way people build permissionless networks. Ava Labs is redefining the way people create value with Web3. Join us as we empower people to easily and freely digitize all the world's assets on one open, programmable blockchain platform. We are looking for a Staff Engineer to join our Platform Engineering Group. This team is responsible for maintaining and advancing the EVM for the Avalanche blockchain and its ecosystem. WHAT YOU WILL DO Maintain and advance Avalanche's EVM-compatible chains. Design and implement paradigm-shifting extensions on top of vanilla EVMs, without breaking ecosystem compatibility. Here are some specific examples of projects you will contribute to: libevm (repo): the EVM as a library; a backwards-compatible fork of geth with injectable configuration directives to minimise merge conflicts. Streaming Asynchronous Execution (spec / talk / repo): decoupled consensus and execution, allowing for always-on, concurrent execution without forced dormancy. WHAT MAKES YOU A GOOD FIT A self-starter with insatiable curiosity, combined with being comfortable diving into someone else's code to understand. Please mention the word GLEEFUL and tag RMjYwMDoxOTAwOjA6MmQwMTo6MjkwMA== when applying to show you read the job post completely (#RMjYwMDoxOTAwOjA6MmQwMTo6MjkwMA==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human. Job type: Remote job web3 code engineer engineering #J-18808-Ljbffr