Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Product support representative education requirements
Updated January 8, 2025
4 min read
There are several educational requirements to become a product support representative. Product support representatives usually study business, accounting, or computer science. 61% of product support representatives hold a bachelor's degree, and 22% hold an associate degree. We analyzed 1,183 real product support representative resumes to see exactly what product support representative education sections show.
The most common colleges for product support representatives are the University of Phoenix and the University of Phoenix.
There are also many online product support representative courses to help get the education required to be a product support representative.
What education do you need to become a product support representative?
What degree do you need to be a product support representative?
- Bachelor's, 61%
- Associate, 22%
- High School Diploma, 8%
- Master's, 4%
- Other Degrees, 5%
What should I major in to become a product support representative?
- Business, 30%
- Accounting, 9%
- Computer Science, 8%
- General Studies, 6%
- Other Majors, 47%
Most common colleges for product support representatives
| Product support representative common college | Percentages |
|---|---|
| University of Phoenix | 16.19% |
| Eastern Michigan University | 8.57% |
| Missouri State University | 6.67% |
| University of South Florida | 5.71% |
| DeVry University | 5.71% |
Best majors for product support representatives
| Rank | Major | Percentages |
|---|---|---|
| 1 | Business | 30.3% |
| 2 | Accounting | 9.2% |
| 3 | Computer Science | 7.9% |
| 4 | General Studies | 5.8% |
| 5 | Computer Information Systems | 5.4% |
Best colleges for product support representatives
The best colleges for product support representatives are Stanford University, Northwestern University, and University of Pennsylvania.
A product support representative with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for product support representatives. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become product support representatives.
1. Stanford University
Stanford, CA • Private
In-state tuition
$51,354
Enrollment
7,083
2. University of Pennsylvania
Philadelphia, PA • Private
In-state tuition
$55,584
Enrollment
10,764
3. Northwestern University
Evanston, IL • Private
In-state tuition
$54,568
Enrollment
8,451
4. Maine Maritime Academy
Castine, ME • Private
In-state tuition
$13,478
Enrollment
979
5. University of Southern California
Los Angeles, CA • Private
In-state tuition
$56,225
Enrollment
19,548
6. California State University - Bakersfield
Bakersfield, CA • Private
In-state tuition
$7,309
Enrollment
9,142
7. SUNY at Binghamton
Vestal, NY • Private
In-state tuition
$9,808
Enrollment
13,990
8. Villanova University
Villanova, PA • Private
In-state tuition
$53,308
Enrollment
6,819
9. San Diego State University
San Diego, CA • Private
In-state tuition
$7,488
Enrollment
30,018
10. Bentley University
Waltham, MA • Private
In-state tuition
$49,880
Enrollment
4,177
20 best online courses for product support representatives
Advertising disclosure
1. Introduction to Technical Support
Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...
2. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
3. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
4. Insightful Customer Interviews for Product Managers
Direct conversations with real customers to gain insight, test product concepts, and drive product success...
5. Start Improving Customer Service
Creating a Customer Service advantage in Your department or business through communication and Customer Management...
6. Zendesk for Customer Service Agents Training Course
How to provide great customer support using Zendesk, a course for beginners...
7. [2023] Customer Service 2.0: Learn Digital Customer Service
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...
8. Brilliant Customer Service: How to Impress your Customers!
Enhance your customer support and truly differentiate yourself from your competition!...
9. Customer Service Foundation
An introductory course about understanding the foundations of Customer Service...
10. Desktop IT Support Level 1 & 2 in real life (Troubleshooting
Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...
11. IT Support Technical Skills Helpdesk
Hands-on Technical skills for IT Support Learners...
12. Product Management Crash Course; IT Product Management
Product Management Essentials & Product Management Fundamentals to kick-start your career in Product Management...
13. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
14. Product Marketing for Technology Companies
Master your product marketing skills through practical examples and exercises...
15. Product and Service Management
Know the Work that is Involved in Getting a Product Onto the Shelf and a Service Ready for Effective Delivery...
16. Product Management Marketing: Dekker's Product Marketing MBA
Be a Product Marketing Manager - Product Management : Product Manager MBA : Product to Market : Product Owner Launch GTM...
17. Product Management: Mastering Product Roadmaps 2023
A complete guide to building a roadmap that works for both your product team and your stakeholders...
18. Customer Service
How to Approach New Customers and Maintain Existing Ones...
19. Product Management for Maximum Impact
Product Management Videos, Insights, Success Metrics...
20. Comprehensive Product management for Product managers
Become a great product manager with comprehensive product management Real world case study with JIRA & Confluence...
Top 10 most affordable universities for product support representatives
The most affordable schools for product support representatives are SUNY Farmingdale, california state university - bakersfield, and baruch college of the city university of new york.
If the best universities for product support representatives are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for product support representatives.
1. SUNY Farmingdale
Farmingdale, NY • Private
In-state tuition
$8,306
Cost of attendance
16,091
2. California State University - Bakersfield
Bakersfield, CA • Private
In-state tuition
$7,309
Cost of attendance
16,714
3. Baruch College of the City University of New York
New York, NY • Private
In-state tuition
$7,262
Cost of attendance
14,046
4. California State University - Dominguez Hills
Carson, CA • Private
In-state tuition
$6,942
Cost of attendance
14,469
5. Brooklyn College of the City University of New York
Brooklyn, NY • Private
In-state tuition
$7,240
Cost of attendance
13,991
6. Brigham Young University
Provo, UT • Private
In-state tuition
$5,620
Cost of attendance
18,136
7. SUNY Polytechnic Institute
Utica, NY • Private
In-state tuition
$8,238
Cost of attendance
21,567
8. USF Sarasota-Manatee
Sarasota, FL • Private
In-state tuition
$5,587
Cost of attendance
13,043
9. San Diego State University
San Diego, CA • Private
In-state tuition
$7,488
Cost of attendance
22,990
10. Clayton State University
Morrow, GA • Private
In-state tuition
$5,419
Cost of attendance
17,697
Top 10 hardest universities to get into for product support representatives
The hardest universities for product support representatives to get into are Stanford University, Northwestern University, and University of Pennsylvania.
Some great schools for product support representatives are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for product support representatives based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.
1. Stanford University
Stanford, CA • Private
Admissions rate
4%
SAT average
1,497
2. Northwestern University
Evanston, IL • Private
Admissions rate
8%
SAT average
1,508
3. University of Pennsylvania
Philadelphia, PA • Private
Admissions rate
8%
SAT average
1,492
4. Boston University
Boston, MA • Private
Admissions rate
22%
SAT average
1,420
5. New York University
New York, NY • Private
Admissions rate
20%
SAT average
1,419
6. University of Southern California
Los Angeles, CA • Private
Admissions rate
13%
SAT average
1,445
7. Villanova University
Villanova, PA • Private
Admissions rate
29%
SAT average
1,407
8. Bentley University
Waltham, MA • Private
Admissions rate
43%
SAT average
1,338
9. SUNY at Binghamton
Vestal, NY • Private
Admissions rate
40%
SAT average
1,376
10. Brandeis University
Waltham, MA • Private
Admissions rate
31%
SAT average
1,398
Top 10 easy-to-apply-to universities for product support representatives
The easiest schools for product support representatives to get into are Oklahoma Wesleyan University, notre dame de namur university, and holy names university.
Some schools are much easier to get into. If you want to start your career as a product support representative without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for product support representatives.
1. Oklahoma Wesleyan University
Bartlesville, OK • Private
Admissions rate
68%
SAT average
964
2. Notre Dame de Namur University
Belmont, CA • Private
Admissions rate
82%
SAT average
983
3. Holy Names University
Oakland, CA • Private
Admissions rate
70%
SAT average
849
4. Notre Dame College
Cleveland, OH • Private
Admissions rate
90%
SAT average
994
5. LIM College
New York, NY • Private
Admissions rate
83%
SAT average
1,061
6. Nyack College
New York, NY • Private
Admissions rate
98%
SAT average
999
7. Life University
Marietta, GA • Private
Admissions rate
94%
SAT average
979
8. D'Youville College
Buffalo, NY • Private
Admissions rate
100%
SAT average
1,072
9. Presentation College
Aberdeen, SD • Private
Admissions rate
97%
SAT average
1,050
10. Oregon Institute of Technology
Klamath Falls, OR • Private
Admissions rate
96%
SAT average
1,139
Average product support representative salary by education level
| Product support representative education level | Product support representative salary |
|---|---|
| Master's Degree | $47,242 |
| High School Diploma or Less | $33,717 |
| Bachelor's Degree | $39,116 |
| Doctorate Degree | $44,377 |
| Some College/ Associate Degree | $34,713 |
Product support representative education FAQs
Have more questions? See all answers to common computer and mathematical questions.
Search for product support representative jobs
Updated January 8, 2025
Updated January 8, 2025