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Product support representative full time jobs

- 53 jobs
  • Release Customs Analyst

    Livingston International 4.7company rating

    Amherst, OH

    Join Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. We're a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core business and helping our customers navigate the complex and changing world of international trade is what we do best. Consider joining our team for the opportunity to grow your career. From entry level to expert advisors, our supportive culture of learning will help you get the career you want. Job Type: Full Time Location: NY Amherst - US083 JOB SUMMARY Reporting to the Manager, Service Delivery (Production Supervisor - in some US locations), this position is responsible for the timely processing, rating (some locations) and release of all client shipments (some 24/7 operations) in accordance with Livingston's operating procedures and service standards, ensuring commitment time is met to earn the clients' complete satisfaction. KEY DUTIES & RESPONSIBILITIES * Ensure accurate and timely processing of shipments which could include all modes of transportation. * Create customs entries through review, proper selection of client and client records, proper vendor and keyword selection, interpretation of documentation for all clients' shipments, in a one-step process for both high and low value shipments. * Data entry of shipment information for release (NSC), rating and billing and ensuring that all mandatory fields are completed and accurate. * Ensure correct value for duty is reported based on invoice details and terms of sale. Establish correct value for duty and tariff treatment by selecting the correct keyword/HS code * Contact Release Import Analyst or the client service team as required for missing documentation, information or instructions necessary to release a shipment. * Verify documentation for release conditions, compliance and rating compliance (e.g., free trade certificates). * Ensure that all LI,I SOP's, ESPs (Exceptions to Standard Procedures) and business rules are adhered to following special client instructions, notes and alerts. Identifies those that have become outdated or ineffective, making recommendations for change. * Identify ESPs and SOPs to improve efficiencies to enhance client service and improve day to day Client Service team operations. * Research and respond to Call Center requests for information (ranges from BOL update to driver waiting) in a professional manner via phone or email in non-Air/Sea locations. * Prioritize and complete work in accordance with client and customs requirements as assigned by the Production Manager / Manager, Release Operations in compliance with Customs requirements Livingston standards. * Escalate two-step release requirements, authorization or release issue resolution to the Client Import Analyst, Release Import Analyst or Supervisor in the US or the Customs Specialist supporting Release Operations in Canada, for escalation authorization or issue resolution. * Update, approve and release information for billing as required. (Canada only) * When applicable, assist in billing and data entry (ASR - automated systems rating) where required. * Participate fully with other team members in the day-to-day operation of Release Operations. * Endeavor to utilize and take advantage of system automation tools that are available to support release processing. * Perform other related duties as assigned by management. * Adhere to established policies and procedures. KNOWLEDGE & SKILLS * Excellent oral and written communication and organizational skills * Client Service oriented -- interpersonal skills with internal/external clients and coworkers * Ability to handle large volumes and meet tight deadlines * Attention to detail; organization, completeness and accuracy * Good analytical skills with problem-solving ability * Ability to make decisions and recommendations within authorized limitations * Excellent time management skills * Ability to present a professional image. * Knowledge of Word and Excel software. * Office equipment/machinery used: Personal computer and common business machines/software WORK EXPERIENCE - MINIMUM REQUIRED No experience required EDUCATION Required: High School/GED or equivalent Preferred: Associates Degree or post-secondary education CERTIFICATIONS DESCRIPTION Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained. Successful completion of the CCS examination is a mandatory requirement for further advancement. COMPETENCIES Business Acumen and Straight Talk Customer First Focus Inclusion and Collaboration Leading and Developing Agility Accountability All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. For Canada: Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application. Nearest Major Market: Buffalo
    $25k-34k yearly est. 13d ago
  • Product Support SME

    LMI 3.9company rating

    Wright-Patterson Air Force Base, OH

    LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. This role will support USAF acquisition logistics digital transformation utilizing cutting-edge technologies as well as streamlining and accelerating logistics processes using Agile methodologies. This client-facing position is full-time at Wright-Patterson AFB, OH working in a Sensitive Compartmented Information Facility (SCIF). This position cannot be worked remotely. Responsibilities Position Expectations: Perform all required responsibilities and duties in accordance with LMI policies Actively engage in your role, make informed decisions, be accountable for all outcomes, and be a positive influence and LMI ambassador Deliver exceptional service to internal and external clients, partners, and teammates Contribute to the programs and initiatives designed to advance company strategic priorities Advise and assist the Product Support Manager and his staff in developing and managing effective and affordable product support solutions across the weapon system's lifecycle to achieve outcomes that meet warfighters' needs by optimizing performance and minimizing total ownership costs Collaborate across various disciplines to ensure the operational readiness and cybersecurity of IT systems, in alignment with the overall product support strategy Travel in support of mission-critical tasks occasionally Duties: Advise and assist Product Support Manager and his staff in: Developing and implementing a comprehensive Product Support Strategy (PSS) within the Life Cycle Sustainment Plan (LCSP) Ensuring the LCSP is informed by appropriate Product Support analysis planning including predictive analysis and modeling tools to improve material availability and reliability, and reduce operational and sustainment costs Conducting Business Case Analysis (BCA) to validate the PSS and LCSP Developing and implementing Product Support arrangements (PSAs) ensuring they are designed to achieve desired performance outcomes Adjusting performance requirements and resource allocations across Product Support Integrators (PSI) and Product Support Providers (PSP) as necessary to optimize implementation of the PSS Reviewing Product Support arrangements to ensure consistency with the overall PSS Providing weapon system Product Support Subject Matter Expertise (SME) to the PSM Coordinating with the Lead System Engineer and other stakeholders to leverage enterprise opportunities, predict performance outcomes, and manage risks effectively Ensuring all sustainment requirements are included in Performance Work Statements (PWS) and Quality Assurance Surveillance Plans (QASP) Additional duties as assigned Qualifications Required Education, Experience, & Skills: Bachelor's degree in Business Administration, Engineering, Logistics, Supply Chain Management, or related field Minimum of 20 years of experience in Product Support management, logistics, or related fields within the Department of Defense (DoD) Strong knowledge of DoD acquisition processes, including DoDD 5000.01, DoDI 5000.02, and DoDI 5000.91 Proven experience conducting market research, performing risk assessments, and developing/implementing comprehensive Product Support strategies Extensive experience in planning and/or implementing the 12 Integrated Product Support elements Strong leadership, analytical, organizational, and problem-solving skills Demonstrated ability to use MS Office Suite to include Word, PowerPoint, and Excel Superior communication skills, both oral and written High energy, enthusiasm, tact, and ability to effectively interact with senior Military, government and industry executives Ability to create and foster a cooperative work environment Self-directed, detail oriented in completing assigned tasks, able to adapt to changing work efforts and manage impact of shifting priorities Must be available for occasional travel Applicants must hold a current U.S. Government Top Secret clearance at minimum Preferred Education, Experience, & Skills: Master's degree in Business Administration, Engineering, Logistics, Supply Chain Management, or related field 25+ years of experience in Product Support management, logistics, or related fields within the USAF Certification in Acquisition Logistics or related professional certifications Extensive experience working with PSMs, PSIs, and PSPs in the USAF environment Familiarity with Supply Chain Risk Management (SCRM) and Product Support life cycle management tools Experience in developing and executing strategies to maximize competition and small business participation within Product Support arrangements. Strong leadership skills with a proven ability to influence and work collaboratively with senior stakeholders and drive organizational change. Targeted Salary Range: $130,000 - $160,000 Disclaimer: The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances. #LI-SH1
    $48k-79k yearly est. Auto-Apply 35d ago
  • Product Support Rep

    Rudd Equipment Company 4.0company rating

    Cincinnati, OH

    We are seeking a Product Support Representative responsible for promoting parts and service sales within an assigned territory and acting as a liaison between the customers and the Parts Manager and/or Service Manager to provide information about customer problems/complaints and long-term requirements. The PSR is a professional salesperson who must possess an intimate working knowledge of our company and the various products and services we market. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities Promote and sell certain items to customers. Increase parts and service sales to all customers, with special attention to accounts with which the Company does not have a strong or recent sales history. Call on customers at the time they purchase and/or rent new or used equipment to provide needed information. Discuss customer concerns and/or complaints relative to parts/service and work with the Parts/Service Manager to resolve problems, while maintaining the Company policies and positions toward the issues in question. Review all manufacturer service bulletins and product improvement and discuss with Manager(s) With manager's guidance, provide the customer with technical, pricing, and available information relative to improvements. Call on customers to follow-up after service department repairs to ensure customer satisfaction. Participate, as requested, in customer outings, association gatherings, exhibits and demonstrations. Provide superior customer service and promote a positive professional image. Train customers on the proper use of parts manuals, microfiche, etc. Plan an itinerary for each day and prepare for each sales call by reviewing the items to be discussed and promoted. Complete sales call reports daily and submit on a weekly basis. Responsible to contact branch office three times each day to maintain communication. Maintain current customer file with all information requested by management and provide updated information. Update the Company equipment population list through discussions with customers about equipment sold, scrapped, or purchased from other new or used equipment sources. Submit all viable leads to the Equipment Department. Travel territory, various training, and meetings. Education and/or Experience High School diploma or equivalent required. Associates degree or some college is desired. Previous sales experience a plus. Communication Skills Must have excellent communication skills (written and verbal) and great interpersonal skills. Ability to get along with diverse personalities in a tactful, mature, and flexible manner. Must be able to remain calm under pressure. Must be able to communicate both in verbal and written tasks to the department as well as customers. Computer Skills Must have computer and data entry skills Experience with Microsoft Windows, Word, Excel, and Power Point. Physical Demands While performing the duties of this position the incumbent will be required to utilize the computer screen and keyboard, telephone and will need to bend and reach to file. In addition, this person will be required to travel. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computer, phone, photocopier, filing cabinets and fax machines. Travel can be expected. Position Type and Expected Hours of Work This is position is classified as full-time, exempt. Normal Days of work are Monday through Friday 8:00 a.m. to 5:00 p.m. Travel may be required on occasion as needed. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the personnel for this job. Duties, responsibilities, and activities may change at any time. EEO/AAP Statement Rudd Equipment Company, Inc. is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Incumbent or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran. To achieve our goal of equal opportunity, we maintain an Affirmative Action Program through which we take good faith efforts to recruit, hire, and advance in the employment of qualified minorities, women, persons with disabilities, Vietnam-era veterans, and other protected veterans.
    $29k-42k yearly est. Auto-Apply 60d+ ago
  • Field Technical Support Representative for Page Wide Press

    HP Inc. 4.9company rating

    Ohio

    Description - Would you like to join a business that is transforming the printing industry from analog to digital? HP's Pagewide business is one of the fastest growing businesses in the industrial print market! We are hiring Field Service Technical Engineers across the US to support the rapid growth we are undergoing with HP's Pagewide business in the United States. Come be a part of and exciting team and get in on the digital transformation currently underway in the industrial print industry. Job Summary This role is responsible for leading technical support for end users who are operating HP's Pagewide Presses in their industrial commercial printing business, utilizing proactive monitoring for issue prevention. The role is responsible for maintaining high customer satisfaction levels, addressing customer-related issues promptly, and offering comprehensive software services for post-sales and service delivery support, to ensure that the customer Pagewide Presses are up and running in production. The role maintains documentation, collaborates for process improvement, ensures data confidentiality, and completes tasks with minimal supervision. Responsibilities * Responsible for maintaining and servicing HP Commercial Web Printing Press. * Maintain high level of Customer satisfaction by clarifying Customer needs and ensuring that they are met. * Handle customer-relation problems promptly and appropriately, and escalate issues according to established procedures. * Provide software service, post- sales or service delivery support and solve ap‐plication problems for remote or local accounts, on standard and specialized systems. * Provide direct post-sales systems technical support to end users and HP Authorized Service Providers. * Solve technical problems on assigned hardware and software platforms. * Use proactive monitoring procedures/tools to identify problem-prevention opportunities. * Must be able to travel at least 50% of the time * Must have experience with Hardware Support of Printers, preferably commercial printers. Education & Experience Recommended * High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. * Typically has 4-6 years of related work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field. Knowledge & Skills * Knowledge of corporate organization, job, and policies. * Advanced knowledge of operating systems and software. * Experience with printer hardware support * Basic skills in time management and effi ciency-Strong communication skills, problem analysis, and presentation skills. * Ability to develop Customer relationships. * Ability to perform while under high-pressure situations. * Ability to work in a team environment.-Basic networking, O/S, and troubleshooting knowledge. * Detailed understanding of general/technical aspects of the onsite printing sys‐tem repair work. * Must have mechanical, and electrical experience and skillset * Commercial digital printing experience is preferred Cross-Org Skills * Effective Communication * Results Orientation * Learning Agility * Digital Fluency * Customer Centricity The pay range for this position is $22 up to $31 per hour (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. The base pay range for this role is $45,760 up to $65,500 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: * Health insurance * Dental insurance * Vision insurance * Long term/short term disability insurance * Employee assistance program * Flexible spending account * Life insurance * Generous time off policies, including; * 4-12 weeks fully paid parental leave based on tenure * 13 paid holidays * 15 days paid time off (US benefits overview) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - 50% Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"
    $45.8k-65.5k yearly 37d ago
  • Mine Support

    Cargill 4.7company rating

    Cleveland, OH

    Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 155,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill's protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters. **Job Type:** Full time **Shift:** 3rd shift **Compensation:** $32.70/ hr **Benefits Information:** + Medical, Dental, Vision, and Prescription + Drug Insurance + Health and Wellness Incentives + Paid Vacation and Holidays + 401(k) with Cargill matching contributions + Flexible Spending Accounts (FSAs) + Short-Term Disability and Life Insurance + Employee Assistance Program (EAP) + Tuition Reimbursement + Employee Discounts **Principal Accountabilities:** + Provide Operation support in and around the shaft elevator, feeders, conveyors, shaft walkways, openings and screens to ensure the buildup and overflow of salt product is continually removed and the area kept clean of buildup and remains operations + Servicing, inspecting and operating various mobile support equipment including various forklifts, trucks, tractors, and bobcats as well as support the production panels in any way needed + Performing routine tasks to ensure functional operation and reliability of assets + Understanding and adhering to all safety policies and procedures + Maintaining a safe and clean work environment + Other duties as assigned **Required Qualifications:** + Must be eligible to work in the United States without visa sponsorship + Must be 18 years or older + Ability to understand and communicate in English (verbal/written) + Ability to perform physical job duties which may include bending, lifting up to 50lbs., kneeling, climbing, crawling, and twisting, with or without reasonable accommodation + Ability to work in varied indoor and outdoor conditions which may include heat, cold, dust, loud noise, etc., with the use of Personal Protective Equipment (PPE) + Ability to work in elevated areas (4 feet and above) + Ability to work overtime including weekends, holidays, or different shifts with advance notice + High school diploma/GED or a minimum of two years equivalent work experience + Ability to work underground in a mining environment + Ability to get a routine background check and Alcohol Tobacco and Firearm (ATF) "Explosives Possessor" background check: To ensure a safe working environment for all employees, we will conduct a criminal background check. + Ability to complete annual physical and D/A test + Ability to work under oxygen for up to 30 minutes and meet fit test requirements **Preferred Qualifications:** + Basic computers skills + Prior experience in production related work\ + Heavy construction experience and/ or commercial construction experience + Previous mining experience Considered candidates will receive a phone call from a (952) area code. Please note that this position does not include relocation reimbursement. Equal Opportunity Employer, including Disability/Vet. Cargill highly encourages vaccinations but does not mandate at this time. Upon hire, you will be asked to provide your vaccination status, and if unvaccinated or if you choose not to disclose, you would be expected to follow Cargill's safety protocols for unvaccinated employees (i.e., mask mandates, and social distancing) Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply Now button OR use this link (*********************************************************** Id=318054&company=cargill&locale=en\_US) to create a login to apply.
    $32.7 hourly 34d ago
  • Aftermarket Support Representative - Parts

    Crown Equipment Corporation 4.8company rating

    New Bremen, OH

    : Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. **Aftermarket Support Representative - Parts** **Responsibilities** + Provide solutions via phone and e-mail to inquiries regarding parts and distribution to Company Dealer Network. + Utilize multiple software programs to resolve inquires. + Work on special field/market research projects, ncluding Aftermarket Business Development. + Train and educate branches in software use as well as general education of the parts ordering and distribution process. + Assist in maintaining the non-oem truck resource of parts and service manuals. + Support the development of a comprehensive knowledge base covering parts and technical documentation. **Qualifications** + High School graduate or equivalent + 2-4 years related experience + Must have valid driving privileges **Work Authorization:** Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. **Compensation and Benefits:** Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $32k-36k yearly est. 9d ago
  • Centralized Scheduling Representative

    University Otolaryngologists

    Columbus, OH

    Full-time Description We are looking for an enthusiastic and professional Centralized Scheduling Representative to join our growing team. As a Centralized Scheduling Representative, you will be the primary point of contact for our patients and will play a key role in creating a positive experience for them. You will be responsible for greeting patients, routing calls, scheduling appointments, processing consults, registering and scheduling patients. Essential Functions: Professionally greet all patients. Register all new patients. Update all established patient demographics. Accurately enter all insurance information Schedule patient appointments for consultations, medical procedures, and follow-up visits. Process all incoming consultation requests-1st and 2nd calls to patients and return paperwork to the requesting physician office. Indexing of consultation requests and external office records. Professionally handle patient complaints. Follow all policies and protocols of the Central Scheduling Manager, Clinical Manager, and Billing Director. If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to apply for the Centralized Scheduling Representative position. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization. Looking for a better work/life balance? Our career opportunities have Monday-Fridays work schedules. Competitive Pay & Benefits: Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life PM20 Requirements Qualified Applicant should have at least 1 year experience in customer service environment, medical office preferable. Excellent oral and written communication skills required. Knowledge of GE-athena Practice management software beneficial but not required. Knowledge of Microsoft Office software beneficial but not required. Ability to operate a computer and basic office equipment required. Ability to operate a multi-line telephone system. Ability to establish and maintain effective working relationships with patients, team-members, and other co-workers. Must be well organized and detail oriented. Work hours: Full Time | Monday-Friday |7:30am-4:30pm with occasional overtime
    $29k-49k yearly est. 60d+ ago
  • FHA Mortgage Origination Representative

    Contact Government Services, LLC

    Columbus, OH

    FHA Mortgage Origination RepresentativeEmployment Type: Full Time , Entry LevelDepartment: Customer Service CGS is seeking an FHA Mortgage Origination Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Provide excellent customer service, answering a variety of calls and emails from the mortgage lending industry and the public on FHA guidelines and procedures.- Use your knowledge of the mortgage industry to locate answers in a knowledge database to acknowledge client's requests.- Follow standard operating procedures for various topics, systems, and contact channels.- Document all of your contacts in a database- Keep up to date on FHA mortgage processes and procedures Qualifications:- The capability to navigate multiple computer systems and applications and utilize search tools to provide information to our clients.- Excellent time management skills and dependability.- Strong verbal and written communication skills.- High School diploma or GED.- At least two years working with FHA loans ( e.g. loan originator, loan processor, junior underwriter, loan officer) plus an additional year of customer service or contact center background, or at least three years of loan origination working with conventional loans and/or other government-backed loans ( e.g. FHA, USDA, VA)- Will be able to obtain a Public Trust Security clearance, which includes a credit check and background investigation. Ideally, you will also have:- Contact Center experience (omnichannel).- Bilingual (Spanish/English), verbal and written.- FHA knowledge/experience Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Phone: *****************Email: *******************
    $29k-49k yearly est. Auto-Apply 17d ago
  • Customer Support Representative

    Manulife

    Homeworth, OH

    **This position is full time remote depending on candidate location within the US.** The primary responsibility for this role is to deliver superior customer service to clients while answering calls on Manulife / John Hancock's Brokerage Services and Managed Product lines. Customer requests can range from basic product inquiries to more complex transactions requiring problem resolution skills. Responsible for delivering superior customer service to clients and financial advisors and building customer satisfaction and loyalty. Customer requests range from basic product and contract inquiries to more complex transactions and problem resolution. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice. Is it possible to find a career you love with a global organization that supports your continued growth and success? ABSOLUTELY! Where you ask? Look no further than John Hancock! Have you considered a career with us? **Position Responsibilities:** + Deliver trusted, professional, and reliable service to MANULIFE clients and build customer satisfaction and loyalty + Meet quality expectations to ensure a positive client experience + Meet productivity expectations to maximize team service levels + Provide effective and timely resolution of a range of customer inquiries + Strike a positive and cooperative tone with both customers and coworkers + Strive for first-call resolution of customer issues + Translate scenarios that require problem resolution to positive service experiences + Strengthen the perception of MANULIFE in the marketplace + Possess the ability to work in a team environment, as well as being able to resolve issues accurately and independently + Complete ongoing training to stay abreast of product, industry, service and policy changes + Other duties as assigned **Required Qualifications:** + Post-secondary education or high school diploma + Customer Service or Financial Services experience a plus + Ability to thrive in a lively working environment and manage multiple tasks + Outstanding verbal communication skills and strong telephone etiquette + Possess the ability to multi-task + Flexibility and ability to adjust and succeed in a rapidly changing, fast paced call center environment + Demonstrated problem resolution skills + Effective listening skills + Demonstrated computer efficiency + Outstanding customer service skills + Business writing skills **Preferred Qualifications:** + Current SIE, Series 6 or 7, Series 63 + Working knowledge of IRAs & other retirement products **When you join our team:** + We'll empower you to learn and grow the career you want. + We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we'll support you in shaping the future you want to see. Ready to take the next step? Training will be 2 weeks in length and the hours are 9:00-5:00 EST (TBD) Once training has been completed, you **must** be available for a 8 hour shift (with a scheduled 30 minute lunch break) between 9-5pm EST. \#LI-JH **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite *********************** . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a ************************ . **Ubicación principal** Estados Unidos,- Virginia Remoto a tiempo completo **Modalidades de Trabajo** Remoto **Se prevé que el rango salarial esté entre** $38,550.00 USD - $64,250.00 USD Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con ************************ para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual. Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de días libres pagos en EE. UU. contempla hasta 11 días festivos, 3 días personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o más cuando lo exija la ley) por año, y ofrecemos todos los tipos de licencias contempladas por la ley. **Conozca sus derechos (********************************************* **Permiso Familiar y Médico** **Ley de Protección del Empleado contra el Examen Poligráfico (******************************************************************** **Derecho al Trabajo** **Verificación Electrónica (E-** **Verify** **)** **Transparencia Salarial (************************************************************************************************* Company: John Hancock Life Insurance Company (U.S.A.)
    $38.6k-64.3k yearly Easy Apply 60d+ ago
  • TECHNICAL SUPPORT REPRESENTATIVES

    Micro Center 4.7company rating

    Hilliard, OH

    MICRO CENTER is the nation's leading computer and electronic device retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. If you have a passion for computers & electronics, Micro Center is the place for you! It is Micro Center's core promise to take care of our associates and customers. We are currently seeking energetic TECHNICAL SUPPORT REPRESENTATIVES who are passionate about customer service and skilled in turning technical expertise into sales opportunities. We offer both full-time and part-time availability between the hours of 9 AM and midnight Monday-Saturday and 11 AM to 9 PM Sundays at our Corporate Office Contact Center, with openings for bilingual Spanish-speaking representatives as well. We will train you to be the best that you can be!!! No previous experience at a corporate call center is necessary. Join our high-spirited team with contests, parties, and more! Plus, receive top-tier training to enhance your skills and grow your career. Our Technical Support representatives play a vital role in delivering exceptional technical support while driving sales through service solutions. By assisting customers with troubleshooting, product setup, and issue resolution, you'll identify opportunities to recommend upgrades, accessories, and additional services that enhance their experience. If you enjoy solving problems and helping customers, get the most out of their products while growing sales, this is the perfect role for you! MAJOR RESPONSIBILITIES * Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a general understanding of current consumer electronic devices and technology. * Identify customers' needs, clarify information, qualify issues, and offer solutions. * Personalize support to improve customer satisfaction. * Accurately document all customer contacts and enter them into the appropriate database. * Develop and maintain effective working relationships to ensure teamwork. * Meet personal/team goals. * Flexibility to work some during the weekends is highly desirable. EDUCATION & EXPERIENCE: * High School diploma with one year related experience in a customer service or related role preferred. * Skilled at listening and problem-solving. * Strong verbal and written communication * Bi-lingual Spanish-speaking candidates are encouraged to apply. * Proficient typing skills are needed. * Able to multitask while setting priorities. * Adjust and adapt to unique customer types. * Passion for technology including computers & electronics is a definite plus - have fun at work with products you love! MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Micro Center has great perks & benefits that include an excellent discount on computers & electronics that can be shared with family & friends. Even a generous tuition reimbursement & education discount program is available. Plenty of on the job training, treats & raffles are regular perks as well! Join our energetic, casual & fun Micro Center team today! * Employee Discount that includes a Friends & Family Discount Program * Tuition Reimbursement & Education Discounts * Paid Time Off for Regular Associates * Benefit Coverage for Regular Full-Time Associates * Esteemed Vendor & Company Job Training * Career Advancement Opportunities Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer. #appcast
    $30k-37k yearly est. 56d ago
  • Customs Analyst

    Mobis North America 4.2company rating

    Toledo, OH

    Full-time Description MOBIS produces and supplies a wide variety of automotive components to customers, including component modules (chassis, cockpit, and front-end module), core system, eco-friendly, and DAS-mechatronics. Mobis delivers the design and development of advanced engineering, autonomous driving, infotainment, component modules, safety, brake and steering systems, lamps, ICS/electronics, and software development solutions that consider the safety and convenience of our customers as well as the future. Purpose: Under general supervision, monitors all customs activity for compliance, accuracy, and cost avoidance to prevent any delays that can affect production, and ensure the overall success of Mobis North America's importation activities. Essential Duties & Responsibilities: Monitor and analyze import data daily to ensure accurate valuation, HTS classification, and free trade status for U.S. CBP filings. Communicate with suppliers, customs brokers, U.S. CBP, and internal teams to gather documentation and ensure timely border clearance. Prepare and present updates and monthly metrics to management. Review and process customs broker invoices, CBP duties/fees, and supplier debits. Manage accounts payable/receivable related to customs activities. Maintain and improve internal controls and compliance processes. Generate customs certificates for MOBIS parts as needed. Collaborate with brokers and consultants to ensure accurate HTS classifications. Identify duty recovery opportunities under USMCA and other trade agreements. Participate in customs-related projects (e.g., value reconciliation, export compliance). Stay updated on legislation affecting import/export activities. Maintain organized records and documentation. Review and update work instructions and workflows. Perform other duties as assigned. Additional Requirements: In addition to the responsibilities mentioned above, tasks relating to the following area will be assigned as required. Be a team player. Have great attention to detail. Strong verbal and written communication skills. Be reliable (with a reliable mode of transportation). Strong work ethic. Must have proven multitasking and organizational skills. Service-oriented mindset. Good Computer Skills MS Office Requirements Education & Experience: Bachelor's degree required. General knowledge of logistics and customs preferred. Strong interpersonal and communication skills. Bilingual (English/Spanish or other) preferred. Willingness to travel to Highland Park, MI as needed. Preferred Skills: Experience with SAP and Paylocity. Background in process improvement. Advanced Excel skills and experience with large datasets. Physical Demands: Prolonged periods of sitting and computer use. Ability to lift up to 15 lbs. Must be able to navigate all departments within the facility. Expected Hours of Work: A typical work week is 40 hours. Working hours for employees are typically day starting 8:00 AM to 5:00 PM Work Environment: Office work is normally performed in a typical interior work environment, which does not subject the employee to any unpleasant elements. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. ADA DISCLAIMER: Mobis North America is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at: MTCA_************* EEO STATEMENT: Mobis North America is an Equal Opportunity Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application. Mobis North America will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Mobis North America legal duty to furnish information.
    $34k-48k yearly est. 60d+ ago
  • Client Support Specialist - Full-Time

    CRSI 3.7company rating

    Urbana, OH

    Direct Support Manager - Champaign County CRSI is now hiring a Direct Support Manager in Champaign County. $20.00 /hour $1000 SIGN ON BONUS! Paid Training Up to $1500 Referral Bonus Medical, Dental and Vision Insurance Retirement Plan Paid Time Off Life insurance Employee Assistance Program including counseling services for mental health, legal, and financial services as well as child and elder care resources and referrals, and so much more! This is a full-time position, responsible for providing leadership over the home serving adults with intellectual/developmental disabilities. This role provides assistance in planning and implementation of the services/outcomes for each individual, communicates progress, establishes and maintains professional relationships with all members of the team, and ensures the welfare and safety of each consumer at all times. The person filling this role will provide support and supervision to the Direct Support Professionals (DSPs) in the home and ensures quality services are delivered to the people we serve. Responsibility includes on-call responsibilities after normal business hours, including nights and weekends. Qualifications: Must have strong communication, writing, time management, and organizational skills. Must be able to use discretion and make independent decisions based on good judgment. Must possess good problem solving and conflict resolution skills. Must have a valid driver's license and vehicle insurance. Must possess acceptable employment and background screenings. Must be at least 21 years of age. If you are that special person looking to make a difference in the lives of individuals with challenges, please apply today! Compensation details: 20-20 PI1f9b8bc798dc-31181-38880291
    $20 hourly 7d ago
  • Patient Payment Support Representative

    Medical Service Company 4.2company rating

    Bedford, OH

    At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays This is a Hybrid role with Tuesday, Wednesday and Thursday's in office. Reports To: Billing Manager Responsibilities and Duties: Responds to patient phone calls, walk in patients at the branch, and/or interdepartmental inquiries regarding insurance and/or private pay billing. Verifies pertinent billing information with patients relating to physical/email address, phone number, emergency contact information, primary care physician, and insurance information. Manages patient billing inquires received from the Patient Hub. Addresses billing service issues as identified through patient satisfaction surveys. Reviews declined credit/debit card transactions, ACH returns, expired credit/debit cards, and payment plan exceptions. Places delinquent accounts on financial holds and review requests for removal of holds. Follows up on patient invoices undeliverable due to invalid physical or email address. Replies to patient information requests from our contracted collection agency. Communicates problems and concerns to the Billing Manager that may lead to inaccurate or untimely completion of reimbursement. All other duties as assigned. Qualifications: Education: Graduate of an accredited high school or GED equivalence. Experience/Knowledge/Skills/Physical Requirements: • Minimum of one year of billing experience in healthcare, preferably in DME. • Ability to interpret explanation of benefits and understand healthcare reimbursement terminology. • Excellent communication and customer relation skills. • Excellent interpersonal and organizational skills (a team player). • Experience with Brightree billing system a plus. • Normal office/clerical motor skills in addition to extensive computer and telephone experience. ***Starting no less than $15.00/hr
    $15 hourly 60d+ ago
  • Client Support Specialist

    Central Clinic Behavioral Health 3.8company rating

    Cincinnati, OH

    Join our Mission-Driven, 5-time Top Workplace Award Winning Organization POSITION: Clerical Support Specialist LOCATION: 2208 Reading Road, Cincinnati, OH 45202 PROGRAM/DEPARTMENT: FAIR & HOPE/Central Connection EMPLOYMENT TYPE: Full Time; 40 Hours Per Week; Monday - Friday ABOUT US At Central Clinic Behavioral Health, our mission is to inspire meaningful change by creating options and choices through compassionate approaches to behavioral health services that foster recovery and resiliency for children, adults, families and communities. Our goal is to connect the right people to the right behavioral health service at the right time. One person's healing has a cascading effect that not only helps one, but also the wellness of the family and ultimately the community. We serve all communities with dignity and dedication and believe everyone deserves access to high-qualiity, compassionate care. Our employees are the heart of that mission. WHY WORK WITH US? Award-Winning Culture: As a 5-time Top Workplace Award Winner, our employees are at the core of everything we do, and we are committed to fostering a culture rooted in teamwork, open mindedness, and accountability where everyone feels supported and empowered to grow-both professionally and personally. We prioritize employee wellness, ongoing training, and a collaborative environment where everyone's voice matters. You will find a community of professionals who support each other-and our clients-with compassion and respect. Competitive Benefits Package: Competitve salary with annual increases based on merit/performance Salary increases with new licensures Full health, dental & vision insurance with employer contribution Clinical supervision and licensure support provided Generous paid time off-Year 1 of employment-4 weeks of PTO and 11 paid holidays Service delivery bonuses, for applicable roles Short-term disability-offered at no cost to all employees 401(k) available after one year of employment Employee wellness programs Ongoing training and CEU opportunities Flexible scheduling for many roles PROGRAM SUMMARY As the front door to the Hamilton County public behavioral health system, Central Connection provides standaridized entry into a system of care that ensures that services are available, accessible, and high quality. Central Connection staff are available 24/7 365 to answer calls and connect consumers to appropriate services. Our primary function is to access, authorize and connect individuals and families to the appropriate behavioral health services. Clinicians can provide assessments, transitional case management and transitional medication services, coordinate referrals,, provide housing assessments, and application assistance for Medicaid and Social Security enrollment. PROGRAM SUMMARY Process funding requests, invoices and notifications. Provide data entry for authorizations. Procesds HOPE authorizations. File and close charts. Manage subpoenas and records requests Provide support for Open Access. Complete OBHIS at admission and discharge. Assist with front desk responsibilities. WHAT WE VALUE IN OUR NEXT FAIR & HOPE PROGRAM CLIENT SUPPORT SPECIALIST: Associates or Bachelor's Degree 1-2 years of office work experience Exemplary in oral, verbal and organizational skills Ready to Make a Difference? At Central Clinic Behavioral Health, you will not just find a job, you will find a calling, a community, and a place to grow. If you are passionate about behavioral health care and want to be a part of an organization where your efforts truly make a difference, we encourage you to submit your resume today. Apply at: ********************* Notice of Accommodation Central Clinic Behavioral Health is committed to complying with the Americans Disabilities Act (ADA) and ensuriing equal employment opportunities for all qualified individuals, including individuals with disabilties. If you require a reasonable accommodation to complete the application process, participate in the interview process, or otherwise engage in the recruitment process, please contact Human Resources at ********************************. All requests for accommodation will be handled in a confidential manner and will be considered in accordance with applicable laws and regulations.
    $30k-35k yearly est. 22d ago
  • Peer Recovery Supporter

    Family Life Counseling 3.4company rating

    Norwalk, OH

    The Peer Recovery Supporter's role is to support others in recovery from a substance use disorder. They will serve as a role model, mentor, advocate and motivator to recovering individuals in order to help prevent relapse and promote long-term recovery. The Peer Recovery Supporter must demonstrate an ability to share personal recovery experiences and to develop authentic peer-to-peer relationships. Detailed job duties include: Identifying and creating goals and developing recovery plans with the skills, strengths, supports and resources to aid them in achieving their goals Using ongoing individual and group support information to learn how to identify and calm negative self-talk and fear based thinking Supporting individuals in their vocational choices Obtaining and maintaining safe and affordable housing of their choosing Obtaining services that suit that individual's recovery needs by providing names of staff, community resources and groups that may be useful. Helping to identify and connect with natural supports Developing empowerment skills and combating stigma through self-advocacy Family friendly, flexible hours. Clinician is able to designate their own schedule. Hours of office operation are: 9am-7pm Monday through Thursday 9am-5pm on Fridays. Closed Saturday and Sunday Full or part time hours available.
    $32k-41k yearly est. Auto-Apply 60d+ ago
  • Services Support Representative

    Dollar Bank 4.3company rating

    Canton, OH

    JOB FUNCTION/PURPOSE - The Service Support Representative provides a consistent, high quality customer experience to create a lasting partnership by putting the customers first. The SSR is the relationship and communication link between the customer and operations. The position works proactively to serve as a critical point of contact for loan servicing and support. Qualifications High School diploma or GED required; associate degree in a Business-related field or commensurate experience preferred. Prior customer service or call center experience preferred. Excellent written and verbal communication skills. Strong interpersonal skills to work collaboratively and effectively with management, peers, and customers. Working knowledge of Microsoft Office applications (Outlook, Teams, Excel, Word, etc.). PRINCIPAL ACTIVITIES/OBJECTIVES - Thoroughly review, notate customer inquiries in a timely and accurate manner within compliance and investor guidelines. Comply with bank, regulatory and investor requirements regarding all functions of the Customer Relations Department. Provide customer with loan history payment transactions. Review and submit PMI/MIP deletions, escrow deletions, interest calculations and escrow analysis. Initiate retail loan inquires on behalf of the customer, if applicable. Explain processes and procedures to customers using provided resources. Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Schedule Information Monday - Friday 8:30am to 5:00pm EEO Statement Dollar Bank is an Equal Opportunity Employer. Minority/Female/Veteran/Disabled Benefits Information Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement. Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement. For more information, please visit ************************************************
    $30k-33k yearly est. 60d+ ago
  • Transmission Construction Representative-Transmission Line & Substation

    Think Power Solutions LLC

    Athens, OH

    Job DescriptionDescription: Transmission Construction Representative - $5K Sign-On Bonus - Electric Utilities - Transmission Line & Substation We are looking for a highly skilled and knowledgeable Transmission Construction Representative to oversee contractor performance and ensure compliance with contract terms for construction projects related to the owner's electric transmission system. This role will involve ensuring work is completed safely, on schedule, and design specifications, across a range of projects, from simple upgrades to the construction of new substations. Ensure contractors adhere to all contract requirements while performing construction on the electric transmission system. Monitor the safe completion of work, ensuring alignment with design specifications and safety standards. Manage a wide scope of projects, including substation upgrades and the construction of new substations. Proactively identify potential issues that could impact project success, such as design flaws, material shortages, contractor performance, access challenges, and customer concerns. Assist in resolving issues to maintain project timelines, quality, and safety standards. Apply expert knowledge of line, substation, and civil construction requirements, with a broad understanding of other transmission and distribution areas. Interpret engineering drawings and provide guidance for their application in construction. Ensure compliance with Owner construction standards and safety terms. Perform all duties independently, while demonstrating leadership and a high level of expertise. Mentor and train lower-level Transmission Construction Representatives (TCR), sharing best practices and ensuring the application of correct methods and processes. The successful candidate will demonstrate excellent problem-solving, communication, and leadership skills, making them an invaluable asset to our team and ensuring the smooth, compliant execution of key construction projects. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. · The employee may be required to stand; reach with hands and arms, stoop and kneel · The employee may be subject to rough terrain and inclement weather · The employee may be required to sit or stand for long periods of time · The employee may be required to lift, carry, push, pull or move up to 50 pounds · The employee may be required to travel · The employee is frequently exposed to outside weather conditions including wet and/or humid conditions · This position may require working more than 40 hours per week Requirements: Requirements Associate's degree in construction management or engineering is a plus 6+ years of relevant transmission line and substation work experience required Experience working in the utility industry is highly preferred Compliance management experience is a plus Proficient at using a computer, iPad and Microsoft Office products Good communication skills, both verbal and written Must have a valid driver's license Must currently be eligible to work in the United States without sponsorship About Think Power Solutions Think Power Solutions is a certified Great Place to Work company! This credential was earned based on extensive ratings provided by our employees in anonymous surveys conducted by the Great Place to Work organization - the global authority on workplace culture since 1992. Think Power Solutions is a leading tech-enabled infrastructure management solutions provider with highly skilled and dedicated consultants who clients entrust to manage their mission-critical infrastructure. Think Power Solutions was founded with the vision of providing exceptional client service influenced by modern technology to positively impact the utilities, telecom, and construction industries. Think Power Solutions exists to serve its clients, making every effort to understand their needs to produce a high-quality deliverable specifically tailored to meet custom requirements. Our client-centric philosophy, creative thinking, and innovative solutions, combined with stellar project execution attracts top industry talent. Think Power Solutions' culture enables its people to deliver industry leading services and products. Benefits · 401(k) with 3.5% company match · 100% employer paid employee-only medical plan · 100% company paid basic life insurance · 100% company-paid long-term disability · Optional vision and dental insurance · Optional short-term disability · 6 company-paid holidays · 10 days PTO · 5 days paid family leave · 6-weeks maternity leave paid at 100% · 1-week paternity leave paid at 100% · Infertility benefits up to $10,000 · Adoption assistance up to $5,000 Note to Recruiters, Placement Agencies, and Similar Organizations Think Power Solutions does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Think Power Solutions employee. Think Power Solutions will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of Think Power Solutions and will be processed accordingly. EEO Statement Think Power Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Think Power Solutions will not tolerate any unlawful discrimination towards, or harassment of applicants or employees, by anyone at Think Power Solutions, or anyone working on behalf of Think Power Solutions.
    $29k-50k yearly est. 12d ago
  • Office Support Representative - Full Time

    National Interstate Corporation 4.4company rating

    Richfield, OH

    National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you! At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (****************** National Interstate is looking for a Administrative Operations Representative to join their team. This individual will work out of the Richfield, Ohio office. Essential Job Functions and Responsibilities Performs a variety of routine administrative operational tasks including one or more of the following: Participates in scanning documents and fulfilling print orders and document assembly requests. Prepares and distributes incoming mail and processes outgoing mail. Coordinates the procurement and organization of supplies. Assists with scheduling and coordinating meetings and events. May coordinate with catering services and set up and disassemble food service stations. Welcomes and directs visitors to the office building. Answers, routes, and screens incoming calls. Inputs or loads data into a system. Learns to audit records for quality, accuracy and maintainability. May assist with or coordinate special projects, assisting with the planning and execution. May coordinate technology needs for supported groups including new hire set-up, hardware requests, and user access requests. Performs other duties as assigned. Job Requirements Education: High School Diploma or equivalent.Scope of Job/Qualifications: Possesses organizational abilities to manage multiple tasks efficiently. High attention to detail related to communications, scheduling, and recordkeeping. Demonstrates working knowledge of business systems and applications and utilizes relevant equipment to perform job functions effectively. Develops working knowledge of department operations, policies, and procedures. Excellent interpersonal and communication skills. Demonstrates interpersonal and communication skills. Proven ability to handle confidential information with discretion. Company: NIIC National Interstate Insurance Company Benefits: Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs. We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees. Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
    $32k-37k yearly est. Auto-Apply 34d ago
  • Peer Supporter

    Choices Careers 3.7company rating

    Dayton, OH

    The Choices Mobile Crisis Response Team is responsible for 24/7 mobile emergency responses (8 a.m. to 8 p.m. face to face, 8 p.m. to 8 a.m. telephonic) for individuals experiencing an emotional, behavioral, and/or mental health crisis in Preble and Montgomery Ohio Counties. The peer supporter is a full-time position (40 hours/week) operating during scheduled shifts. The peer supporter functions as a role model who may be certified in one of three different categories including a peer recovery supporter, a youth peer supporter, or a family peer supporter. The peer recovery supporter is an individual with direct lived experience who has self-identified as being in recovery from a mental health or substance use disorder. The youth peer supporter is an individual who self-identifies as having lived experience with the behavioral health care system and other child or youth serving systems. The family youth supporter is an individual who has self-identified as the caregiver of a person with behavioral health challenges who has successfully navigated service systems for at least one year on behalf of the person. The peer supporter exhibits competency in navigating systems as well as use of coping skills; serves as a consumer advocate, provides consumer information and peer support for consumers in outpatient and inpatient settings. The peer supporter operates from a strengths-based perspective, collaborating with Choices' Crisis Team, clinical leadership, and fellow responders. The peer supporter performs a wide range of tasks to assist individuals in regaining optimal functioning within the community and mastery over their own recovery process. Essential Duties and Responsibilities Can articulate the mission, vision and services provided by Choices and the Mobile Response Team and partners. Communicates the practice expectations of the Mobile Response Team to consumers, community partners, and funders. Can participate in shifts based on a fire house model. Responds to crisis referrals in person within 60 minutes. Work with individuals for 42 days post crisis to provide stabilizing connections to the community and peer support. Adheres to the policies and protocols established by Choices for the Mobile Response Program. Incorporates the guiding principles and values of Systems of Care into their interactions with Individuals experiencing a crisis, fellow team members, Choices staff and system partners. Communicates effectively with the Mobile Response Team Manager to ensure collaborative efforts and proactive response to issues and concerns. Participates in at least one hour of supervision weekly with direct supervisor. Follows established strategic plans and quality improvement procedures to achieve stated goals and enhance the experience of referred individuals. Ensures collection of all necessary service data. Completes required documentation on a timely basis. Participates in scheduled meetings to review performance and quality indicators and makes recommended adjustments to improve the response and stabilization service. Willingly completes other duties as assigned to advance the mission of the Choices and the Mobile Response Team. Qualifications High School Diploma or GED. Some college preferred If peer recovery supporter, 2 years participation in recovery and abstinence from drugs or alcohol. Also must be at least 18 years of age. If youth peer supporter, must be at least 18 but less than 30 years of age. If family peer supporter, must be at least 21 years of age. Must be willing/able to become certified with the Ohio Department of Mental Health and Addiction Services within 30 days of employment. Geographically located to assure a 60-minute response to an immediate need. Prior experience with mental health crisis response preferred. Strong communication and writing skills. Bi-lingual skills (Spanish) a plus. Familiarity with Systems of Care values and principles. Highly organized, and effectively manages multiple priorities simultaneously. Professionally articulate in communicating (oral and written) service expectations, strengths and needs of clients and outcomes. Demonstrated professionalism working in teams with internal colleagues and external audiences in both person and through various electronic media. Enthusiastic about advancing system change within the community. Valid driver's license. Operational smart phone. Ability to work shifts that include evenings, holidays, and weekends. Attests to having read and understood the code of ethics at initial certification and every certification renewal thereafter. Hourly rate: $19.23/hour ($40,000 annually) Benefits Include: Medical, Dental, Vision Employer Paid Life Insurance, Short & Long Term Disability 401k Match Tuition Reimbursement Paid Parental Leave Generous PTO plan Qualified employer for the Public Service Loan Forgiveness Program
    $40k yearly 60d+ ago
  • Full Time Evening - Support

    Marks Cleaning Service

    Medina, OH

    Job Skills / Requirements About Mark's Cleaning We are seeking reliable, hardworking people to join our growing team. We provide supplies, excellent training, and growth opportunities. Apply today! Full Time Cleaner Job Details Location: Medina Monday - Friday 4:30pm to 1:00am (finish time may vary) Salary: $16/hour Job Type: Full Time Number of hires: 1 (Hiring Immediately) Job Description As a Full Time Cleaner, you'll be doing a number of duties to assure we're living out our mission. You'll be responsible for cleaning, training and overseeing the service at our various customers' buildings. This is a great opportunity to utilize your experience in the commercial cleaning industry. Work Schedule Monday thru Friday Weekends as needed Must come to home office daily Custodial Cleaning duties include (but are not limited to): Training Employees Sweeping / Mopping Dusting Vacuuming Emptying Trash General Cleaning Stocking Supplies Disinfecting Occasionally inspecting buildings Occasionally delivering supplies Benefits Competitive pay Paid Time Off Medical / Dental Insurance Great Company Culture and Work Environment Opportunity to Work Independently or in a Team Company Discount Program Room for growth within the company Qualifications: Valid drivers license and clean driving record reliable transportation attention to detail able to work weekends Good time management skills Work Location: Varied locations Work Remotely: No Additional Information / Benefits Benefits: Medical Insurance, Dental Insurance, Paid Vacation, Paid Sick Days This is a Full-Time position 1st Shift, 2nd Shift. Number of Openings for this position: 1
    $16 hourly 14d ago

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