Product support representative jobs near me - 239 jobs

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Customer Support, Customer Service, Collection Representative Location: Columbus, OH 43219, USA Duration: 6+ Months Pay range: $19-19.17/hr. Job Description: Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

JOB TITLE: Facilities Support Representative DURATION: Long term contract HOURLY RATE: $17/hr + all candidates need to live within a 2-hour radius from Bentonville, AR This is a remote role in a call center environment, focusing on inbound calls and emails from field technicians and onsite store associates regarding on-site HVAC, Lighting, and Refrigeration issues that they will help troubleshoot utilizing software, a knowledgebase, as well as internal collaboration with subject matter experts. These duties will be performed by researching work order root causes for technicians according to severity and device functionality within our process. Starting February 2nd, 2026, there is 6 weeks of training that are intended to equip the candidate with fundamental knowledge of the workflows and associated software. Proficiency will come with time in production and collaboration with subject matter experts. Training is Monday-Friday 8:00-5:00 CST. Weekly schedule is structured 4 days on 3 off platform. First contact resolution and quality adherence take priority over productivity. 13:00 AHT, about 25 calls/emails in a shift. A laptop and charger are provided. Monitors and headsets are not provided but are strongly recommended. Job Description: Desired Skills and Experience Exp. working in an environment with a high volume of inbound, outbound calls and emails. Demonstrates a fundamental level of critical thinking (diagnostics/problem solving, researching, and team working skills). There is no step-by-step guide or walkthrough. This job requires a natural solutions seeker. Excellent written and spoken communication skills Strong multitasking skills - able to navigate multiple applications at one time Intermediate computer knowledge proficient in Microsoft apps, dual screens and real time reporting. A quiet professional environment and reliable internet service is required Ability to handle a high volume of inquiries during peak volume with positivity and professionalism. Experience working from home. (You understand the importance of timely communication and adherence to scheduled production standards.) Plusses Autonomous system diagnostics and troubleshooting Understanding of BAS (Building Automation Systems) Day-to-Day : An employer in Northwest Arkansas is seeking a Facilities Representative to join the team. Daily responsibilities include answering inbound phone calls and emails regarding facilities work orders and troubleshooting reported events with field technicians in all 4500 stores nationwide. The program goal is to protect the client against product loss in stores. He/She will coordinate service with on-site technicians, store associates, level 3 teams and third parties where needed. This role requires heavy multitasking and navigating multiple applications at once. Candidates should be adaptable to learning from change, difficulties, and feedback.

Join Our Team Consider a career with Hammes if you are interested in being a part of a dynamic and entrepreneurial environment! We have been recognized as one of the Best Places to Work in Healthcare by Modern Healthcare and one of the Best Places to Work in Money Management by Pensions & Investments. Founded in 1991, Hammes is a vertically integrated real estate solutions platform. Our capabilities include real estate strategy and planning, project management, development, investment and property management for healthcare clients and other leading institutions. Hammes is consistently ranked as one of the nation's top healthcare developers by both Modern Healthcare's Construction & Design Survey and Revista's Outpatient Healthcare Real Estate Development Report. Position Summary The Project Support Specialist is responsible for supporting the project executive in the delivery of capital projects and consulting. This position requires a high level of organization and discretion, attention to detail and ability to handle a fast-paced environment. The position duties include but are not limited to managing all project financial and budget commitment and invoice processing including reviewing these documents and processing them through our client's financial systems. The position requires a great deal of interface with a variety of external project team members and clients. Duties also include ensuring that all project commitments and expenses are tracked accurately in eBuilder (budget management system) and that eBuilder records are consistent with the client's financial reporting system. The incumbent must have good communication skills, both written and oral and the ability to work effectively with a variety of client leaders and staff as well as with project vendors, consultants and contractors. The incumbent must be a self-starter and possess the ability to work under pressure and handle a wide variety of activities and confidential matters with discretion. Principal Duties and Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assists project team with the implementation and utilization of eBuilder.This includes data work within cost management, report production, and quality control within eBuilder.Specifically: Work with the Project Executive(s) to receive and review all project cost quotes / proposals. Work with the Project Executive(s) to receive and review all project invoices. Work with the Project Executive(s) to maintain cash flow. Monthly reconciliations of eBuilder to client's reports to ensure there are no discrepancies. Entry of commitments and invoices to facilitate creation of project budgets and dashboard reports. Maintain regular communication with the client's procurement & accounts payable teams to ensure that the project is meeting the administrative needs of the client. Assists project team with managing monthly pay application process.Specifically: Review all construction pay applications. Maintain all appropriate logs associated with pay application process. Assists the project team with ensuring that all contractual insurance required by the client is in place. Specifically: Ensure that certificates of insurance are on file and current for all contracts that the owner holds directly. As insurance terms near their expiration, follow up with the appropriate vendor(s) to obtain new certificates of insurance. Assists Project Executive with the preparation and dissemination of work plans and project documents, including procedures, proposals, progress reports and presentations. Facilitate meetings, coordinate project resources, and disseminate meeting minutes and project information as required by Project Executive. Monitors electronic and paper file systems to ensure they are maintained as required for project. Ensures adherence with the Company's policies and procedure manuals including the Facility Development Project Manual. Supports administrative team functions to include but not limited to, copying and collating manuals, providing assistance and document development and formatting. Performs other duties as assigned. Knowledge, Skills & Abilities The requirements listed below are representative of the knowledge, skills, and abilities required to perform this job successfully. High school diploma required; a bachelor's degree in a related discipline preferred or a minimum of 4 years of experience in office administration or accounting. Work experience in design, construction, architecture, and engineering firms a plus. Must have strong organizational and communication skills with ability to handle a large volume of assignments. Must be detailed oriented. Bookkeeping experience with an aptitude for understanding the use of budgets, payables and receivables is preferred. Strong oral and written communication skills with an ability to effectively communicate at all levels of management. Commitment to excellence, personal integrity, and confidentiality.

HCLTech is seeking a highly talented and self-motivated Computer Aided Design Support Engineer to install, configure, administer, troubleshoot, and migrate CAD tools such as 3DEXPERIENCE, CATIA V5, Delmia, AutoCAD, and SolidWorks. This role involves ensuring seamless integration with existing systems, providing technical support, and collaborating with engineering teams to optimize application performance. Job Title: Computer Aided Design Support Engineer Job ID: 1641005BR Position Type: Full-time Location: Raymond, OH Responsibilities: Installation and Configuration: Install and configure CAD applications such as 3DEXPERIENCE, CATIA V5, Delmia, AutoCAD, and SolidWorks. Ensure proper setup and integration with existing systems and workflows. Administration: Manage user accounts, permissions, and access controls. Maintain application settings and preferences to optimize performance. Troubleshooting: Provide technical support for any issues related to CAD applications. Diagnose and resolve software and hardware problems. Collaborate with vendors and other IT teams to address complex issues. Application Migration: Plan and execute migration of CAD applications to new versions or platforms. Ensure data integrity and minimal disruption during migration processes. System Monitoring & Maintenance: Monitor system performance and usage to identify potential issues. Perform regular maintenance tasks such as updates, patches, and backups. Implement and maintain disaster recovery plans. User Support and Training: Assist users with application-related queries and provide training on best practices. Develop and maintain documentation for application usage and troubleshooting. Collaboration: Work closely with design and engineering teams to understand their needs and provide tailored support. Participate in cross-functional projects to enhance application capabilities and integration. Skills : Technical Expertise: Proficiency in 3DEXPERIENCE, CATIA V5, Delmia, and Team center. Strong understanding of CAD application architecture and functionality. Problem-Solving: Excellent troubleshooting skills and ability to diagnose complex issues. Ability to work under pressure and manage multiple tasks simultaneously. Communication: Strong verbal and written communication skills. Ability to explain technical concepts to non-technical users. Experience: Previous experience in a similar support role is highly desirable. Familiarity with standard practices and service management. Pay and Benefits Pay Range Minimum: $63000 per year Pay Range Maximum: $96000 per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. How You'll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Purpose Ability to work both individually and as part of a team to ensure efficient and accurate handling of inbound and outbound calls to address troubleshooting devices or Mobile Cardiac Telemetry and Extended Holter Services. Will work directly with the Cardiac Monitoring Center Technician team to execute on required task for quality Cardiac Monitoring. *** This is a fully remote role *** Responsibilities Answer incoming calls promptly and direct them to appropriate team members Place outbound calls to provide Tier 1 troubleshooting support for patients Exhibit a high sense of urgency Properly document all interactions with patients or customers Handle emails/voice messages as assigned Must communicate in a professional and diplomatic manger with good voice quality, dictation, and articulation. Identify, document and escalate any and all escalations per standard operating procedures Track, maintain and execute on follow ups pertaining to patients who have received a kit for cardiac monitoring Coordinate activities cross functionally with urgency and proper execution Follow the chain of command pertaining to escalations or concerns Meet quality and performance standards Follow all company and departmental policies and procedures Must be able to accept constructive feedback that builds in the quality of the position Perform other duties and responsibilities as assigned Requirements Education and Licenses/Certifications High School Diploma or General Education Development (GED) Associates preferred Experience 1 year of related experience preferred Medical experience preferred Knowledge and Training Demonstrate a team centered and patient first initiatives with a positive attitude Knowledge of medical terminology specific to cardiology Ability to thrive in a fast-paced call center environment The ability to communicate effectively both verbally and in writing The ability to read and follow detailed instructions, maintain accurate records, and complete and produce quality reports The ability to follow procedures and learn support technology The ability to plan, organize, multi-task and adapt to priority changes The ability to use standard computers and basic office software Knowledge and usage of business English, spelling, grammar, and punctuation Be willing to work overtime or extra hours as needed. * The estimated hiring salary range for this position is $18/hr to $20/hr.* The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401Kretirement plan.

We are looking for passionate customer support representatives to join our rapidly expanding team. You will be responsible for delivering concierge-level, white glove support to our customers and differentiating Twist Bioscience as a biotech industry leader. You'll interact, support and build strong relationships with a wide range of sales staff including account managers, field application scientists and technical support specialists. You'll also support a broad range of customers who are engaged in ground-breaking genetics research. Your goal is to achieve high customer satisfaction scores, drive loyalty to Twist Bioscience's products, and reinforce the quality of our brand. What You'll Be Doing: Respond to and resolve product, service and order inquiries and problems via email, chat and phone by: identifying the cause of the problem collaborating with other stakeholders to develop a solution presenting the solution to the customer following up to ensure the customer is completely satisfied. Process sales purchase orders by entering and validating the accuracy of the information provided by customers and sales staff. Resolve any errors effectively and efficiently. Some orders require an advanced understanding of Twist's product line to process. Provide information and guidance to help customers: decide which product to buy navigate and use our ecommerce website understand the status of their order Stay current on the status of key account orders currently in the production pipeline and provide proactive updates to internal stakeholders. Generate sales quotes for sales reps within Salesforce quote to cash system. For Singapore position: In addition to responsibilities listed above, provide guidance on Asia region import / export logistics and compliance. Flexible work hours are preferred; will be supporting different time zones. Two available shifts, Monday through Friday 6:00am - 3:00pm or 8:00am - 5:00pm plus flexible weekend shifts. Each Twist employee is responsible for complying with applicable Quality Management System (QMS)/Information Security Management System (ISMS) standards in the execution of their daily activities and ensuring product or service meets regulatory requirements, customer requirements and the established QMS/ISMS policies and procedures. What You'll Bring to the Team Bachelor's degree, preferably in life sciences or related field. 1-2 years work experience in biotech industry. 2+ years customer-facing experience. Excellent verbal and written communication skills. Attention to detail. Able to multi-task, prioritize, and manage time effectively. Strong computer skills, familiarity with G-Suite, preferably including Salesforce About Twist Bioscience Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA. At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers. Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law. #LI-AB1 The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.San Francisco Bay Area Pay Range$60,000-$80,000 USD

Customer Support Representative JD About Bari Barti is a venture-backed startup on a mission to revolutionize eye care. We're building groundbreaking, AI-powered software that transforms how practices document care, run their operations, and serve patients. Our goal is to craft exceptional user experiences that let eye care providers stay focused on delivering high-quality care. We recently raised our Series A and are growing quickly as hundreds of practices adopt Barti to replace outdated legacy systems. It's an exciting time to join as we expand into new parts of eye care and continue shaping the future of practice management. Job Description We are seeking a dynamic individual to join our fast-growing startup as our first Customer Support Representative. This is a foundational role and you will be the owner of customer support. You will be responsible for running our support processes, ensuring a high-quality experience that drives customer satisfaction, retention, and advocacy. As an early hire in this function, you will have a direct hand in shaping how support works at our company and how our customers experience the product. Responsibilities Your primary responsibility is ensuring fast, high-quality resolutions for client issues. To do so, you will: Provide technical support and training to customers Manage an inbound ticket queue, phone call queue, and inbound chat support Create and own our customer-facing knowledge base Create and maintain customer-facing documentation, tutorials, and training materials Act as a customer advocate within the company, gathering feedback, escalating critical issues, identifying trends, and working closely with cross-functional teams to address customer needs Implement new processes to increase the scalability of our team Qualifications 2+ Experience with product support, training, troubleshooting, and technical documentation. Previous experience in a customer-facing role, preferably in B2B software or technology sales A high level of organization, attention to detail, and the ability to manage multiple priorities proactively and effectively Strong communication and interpersonal skills, with the ability to deescalate difficult customer situations Exceptional problem-solving abilities Emphasis on speed to reply and resolve Startup experience is a strong plus Experience with support systems like Zendesk is a plus Data and analytical skills are a plus Self-motivated, with a strong sense of ownership and a desire to contribute to the growth and success of a startup Perks and Benefits Be part of a mission-driven, rapidly scaling company changing the future of eye care Work remotely from anywhere in the U.S. Collaborate with a passionate, fun, and supportive team Competitive salary - $50,000 - $70,000 Equity in a fast-growing startup Health, vision, and dental benefits Unlimited PTO Annual professional development stipend A high-impact role with plenty of room for growth, ownership, and creativity We believe in the importance of diversity and care deeply about creating a more equitable world. We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sexual orientation, gender, gender identity, national origin, protected veteran status, disability status, or any other protected status under applicable laws.

Do you obsess about making clients happy and dream of solving challenging technical and financial problems? Are you interested in quick promotion opportunities and as much responsibility as you can handle? FinFolio is the back office for large investment advisors and you will help us support our mission critical software. Who is FinFolio? We make wealth management simpler! A SaaS solution that is the back office for professional wealth managers Our software reports, trades, and bills investment accounts 100% remote company with great benefits Startup, small-company atmosphere Passionate and excited about great software and making our clients happy What will you do at this job? Discuss investments and software functionality with wealth manager clients Provide technical support by resolving issues and questions by phone and email Give webinars and 1-on-1 training to clients Implement new clients by converting data from their old software Assist in testing products with new software releases Help troubleshoot software bugs and work with development team to make fixes Build processes and procedures to help new team members Write and maintain documentation and articles about software functionality What qualifications would help me be successful at FinFolio? Familiar with market operations (Exchanges, stocks, bonds, etc.) Excellent written and verbal communication skills in English Must be reliable and self starting, with a strong attention to detail Based in the USA, with a quiet home office and fast internet Must be tech savvy, able to write scripts and use macro languages Finance degree, Series 63 or equivalent experience Would be a plus to know FTP, SQL, DOS Batch, or REST APIs How do we work remotely? You need a quiet home office, suitable for video, telepresence and meetings Slack & Pragli for intra-office communication (you will be on video often) GMail for communication with clients and data vendors Gusto for HR and payroll Google Drive for documents, spreadsheets, etc. Hubspot for contact management and help desk Why should you work here? Work with a team that is excited and passionate about what they do Help support an amazing, best-in-class product that is fun to use Competitive salary + health/dental + unlimited paid time off + 401K match Interact with interesting and successful financial advisor clients

Our company name, OranjeBor Energie BV, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing reliable and sustainable solutions for our clients and partners. We are proud to be based in Norway, a country renowned for its rich energy resources and commitment to environmental sustainability. With our headquarters strategically located in Germany, we are well-positioned to leverage the region's expertise and contribute to the country's energy sector growth. Job Description We are seeking a highly motivated and experienced Remote Customer Support Representative to join our team. The ideal candidate will be responsible for managing a team of customer support representatives and ensuring exceptional customer service delivery. Additionally, the Customer Support Representative will handle debt collections and overdue payments for delinquent customers. Responsibilities: - Manage and lead a team of remote customer support representatives - Develop and implement customer service policies and procedures - Monitor team performance and provide coaching and feedback - Handle escalated customer inquiries and issues - Analyze customer feedback and implement improvements to enhance customer satisfaction - Collaborate with other departments to ensure a seamless customer experience - Manage debt collections and overdue payments for delinquent customers Requirements: - Proven experience in a customer support management role - Excellent communication and leadership skills - Strong problem-solving abilities - Ability to work effectively in a remote team environment - Experience with customer support software and tools - Bachelor's degree in Business Administration or related field (preferred) Benefits: - Competitive salary - Remote work flexibility - Health and wellness benefits - Professional development opportunities Qualifications - Proven experience in a customer support management role - Excellent communication and leadership skills - Strong problem-solving abilities - Ability to work effectively in a remote team environment - Experience with customer support software and tools - Bachelor's degree in Business Administration or related field (preferred) Additional Information Please submit your resume and a cover letter outlining your qualifications and experience for the team to contact you.

The Customer Service Representative is a key member of our team and is responsible for providing exceptional customer service in fielding inbound questions, inquiries and/or information. This position will be responsible for managing customer contacts via one or more communication channels such as email, phone and/or chat. This role requires strong listening skills as well as effective verbal and written communication skills and communication skills, answers questions, and has the ability to troubleshoot and de-escalate customer issues while accessing information from a variety of systems and references, seeking to achieve the best solution. This position requires, a positive and solutions-oriented attitude, and the ability to effectively utilize a computer and headset. Strong attendance habits Friendly and professional phone etiquette, expressing gratitude for customer participation Demonstrate excellent verbal and written communication Answer questions and resolve issues based on phone calls, emails, internet inquiries from members, clients and others, while maintaining consistent quality De-escalate customer issues and provide step-by-step solutions via phone, email and chat Accurately process and record call transactions using a computer and designated tracking software and update customer information, ensuring data integrity Educate customers on applicable self-service options Demonstrate excellent time management skills, prioritizing and handling multiple tasks at the same time Assist in preparation of daily, weekly or monthly reports Serve as a resource and effectively interact with all team members in order to resolve customers' needs Special projects and other duties as assigned Experience and Skills High school diploma or GED required Open availability One (1) or more years of customer service preferred Eager to continue to grow and develop skills and talents Prior call center experience preferred Strong verbal and written communication, including grammar and a 35 WPM typing speed minimum Strong organizational skills with the ability to multi-task Learn and navigate software and computer use Pass several skills tests Adaptable to an ever-changing environment Ability to use a computer and headset

Job TitleCustomer Support Representative About Us Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we're able to push boundaries in pursuit of better human health. Find your future at Revvity Overview: Join Revvity's dynamic Reproductive Diagnostic Software Services Team and launch your career in healthcare technology while making a meaningful impact as a Customer Service Representative! You'll receive comprehensive training on cutting-edge medical technology, build lasting relationships with healthcare professionals, and directly support life-changing reproductive health programs. Enjoy excellent work-life balance with a 9:00 AM - 5:30 PM CST schedule, professional development opportunities, and the chance to travel (5-10%) for hands-on learning experiences in Texas and Akron, Ohio. Role & Responsibilities: Responds to incoming phone calls, emails, and system submitted support requests Troubleshoot and recreate reported issues in software and applications Document incoming support requests in designated call system Escalate issues per defined process Assist program support in researching and responding to customer requests Additional tasks as assigned Basic Qualifications: High school diploma A minimum of 2 years' experience in customer support Preferred Qualifications: Associates degree 3 years' experience in customer support Knowledge of hospital systems and processes Strong proficiency with Microsoft Office tools is essential (Excel, Word, PowerPoint) Experience with Customer Management and Support tools Ability to contribute to solutions which meet the needs of the business Ability to meet deliverable deadlines Excellent interpersonal, verbal, written, communications, and consulting skills Ability to adapt Working Conditions: Standard working hours 9:00am to 5:30pm CST with after hours or on-call support as needed on weekends and holidays. The base salary range for this full-time position is $36,500.00 - $45,500.00. This range reflects the minimum and maximum target for a new hire in this position. The base pay actually offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not take into account bonuses, equity, or other benefits which may be applicable and are dependent on the level and position offered. #LI-JB1 What do we offer? We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits: Medical, Dental, and Vision Insurance Options Life and Disability Insurance Paid Time-Off Parental Benefits Compassionate Care Leave 401k with Company Match Employee Stock Purchase Plan Learn more about Revvity's benefits by visiting our Bswift page. Log-In instructions are provided towards the bottom of the Bswift page. *For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information. Revvity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic or status protected by applicable federal, state, and/or local laws. If you are an applicant with a disability that requires reasonable accommodation to complete any part of the application process or are limited in the ability-or unable to use-the online application system and need an alternative method for applying, you may contact ********************.

At Skimmer, we're on a mission to modernize the pool and spa service industry. More than 6,000 pool pros rely on our platform to manage and grow their businesses - and we're just getting started. We're a private equity-backed, fast-growing SaaS company made up of big thinkers with small egos. Our software powers a surprisingly large niche of 70,000+ pool companies, and our customers love us almost as much as we love them (our reviews say it all). If you're passionate about helping people, thrive in a fast-paced environment, and want to join a team that genuinely cares about what they do - come make a splash with us. 💪 What You'll Do As a Customer Support Representative, you'll be on the front lines helping pool pros succeed with Skimmer. Every day, you'll: Deliver friendly, knowledgeable phone, email, and chat support to our customers Guide customers through product features, troubleshooting, and best practices Collaborate cross-functionally with Product, Success, and Engineering to surface feedback and resolve issues Build trust through genuine empathy, clear communication, and a touch of humor (we like to have fun while we work!) Become a Skimmer expert - not just knowing how the product works, but why it matters to the pros who depend on it Your work won't just solve problems - it'll help shape how thousands of businesses operate more efficiently every day. 🧩 What You Bring A knack for clear, confident, and friendly communication Experience in customer support, technical support, or billing support Strong multitasking and prioritization skills - you stay calm under pressure Tech-savviness - you pick up new tools quickly and love helping others do the same Availability to work Monday-Friday, 9:30am - 6:00PM CDT 🧰 Tools We Use Experience with these is a plus (but not required - we'll train you up!): Our support team utilizes a range of tools to ensure efficient operations and seamless customer interactions: Intercom: For chat support. Dialpad: For handling calls. HubSpot: CRM and comprehensive customer tracking. Notion: For knowledge sharing and documentation. Stripe and QBO: For managing billing and payments. Slack: For facilitating internal communications. 💙 Our Values At Skimmer, we: Realize that our customers' success is our success Build humble, diverse teams who have fun winning together Drive results with urgency and ownership Earn trust through transparency and honest communication These aren't just words - they guide how we show up every day for our customers and each other. 💧 Why You'll Love It Here A mission-driven company with genuine customer love A collaborative, ego-free culture that celebrates progress over perfection Opportunities to grow and advance as Skimmer scales The chance to help thousands of pool pros run smoother, smarter businesses A leadership team that values clarity, empathy, and follow-through Benefits Competitive base pay + bonus potential Generous medical, dental, and vision plans (we pay 100% of your premium and 50% of your dependents') Fantastic culture with a very strong eNPS- we work hard, celebrate wins, and learn as we go to always be improving to benefit our customers. Immediate access to 401(k) with company match Flexible PTO (MINIMUM of 10 days required every year) 12 weeks paid parental leave for birthing parent, 6 weeks paid leave for supporting partner Remote work friendly Comprehensive learning and development budget A manager dedicated to your development At Skimmer we are deeply committed to building a diverse and inclusive workplace (it's in our values). We're proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. We also acknowledge that there is no “perfect” candidate - if you fulfill the majority of these requirements, believe this is a role you would be excited about on a daily basis, and resonate with our culture, we encourage you to apply.

The T1 Customer Support Representative is responsible for resolving problems and providing proactive recommendations for products, services, and solutions to address issues impacting our top revenue customers (all over $1M). This role is responsible for taking appropriate actions to execute solutions, resolve or escalate issues to the team manager on behalf of the customer or sales representative. Additionally, this role will handle inbound email and chat contacts from T1 customers and sales representatives, and provide assistance with inquiries related to ordering, products, services, returns/exchanges, and delivery delays. This role has a remote work designation unless otherwise required by customer contract/needs (i.e., work on site for customer location(s)), all subject to change based on customer demands. **Please note:** This will be an on-site position in Toledo, OH. Candidates must be available to work on site Monday through Friday. **Primary Responsibilities:** + Resolve problems and proactively recommend the right products, services, and solutions to resolve Tier 1 customer or sales representative issues. + Take appropriate action to execute solutions, resolve, or escalate issues to team Manager on behalf of the customer or sales representative. + Assist with any additional service area based on business needs or performs special projects as needed. + Answer inbound email contacts from customers. + Assist T1 customers with inquiries related to ordering, products, services, returns/exchanges, delivery delays and other service inquiries. + Answer inbound chat (such as SCOE & forwarded customer email) contacts from sales representatives. + Assist sales representatives of T1 accounts with inquiries related to ordering, products, services, returns or exchanges, delivery delays or other service inquiries. + Document and report any errors in pricing, product descriptions, unit of measure, product availability or other service opportunities that do not meet company standards and escalate critical issues. + Other duties and responsibilities as assigned. **Education and Experience:** + Level of Formal Education: High School diploma or equivalent, Bachelors preferred + Area of Study: Customer Service + Years of Experience: Minimum 3-5 years of experience in related field + Type of Experience: Customer Service, Sales Support + Technical Competencies & Information Systems: Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job. + Skills & Abilities: + Excellent verbal and written communication skills. + Ability to work as a team player + Time Management skills, ability to multi-task + Organizational skills + Good customer relationship building skills + Demonstrated ability to initiate and analyze complex or undefined issues to determine proper course of action + Language Skills: Excellent communication in English (written and verbal) and interpersonal skills + Personal Attributes & Other/Preferred: + Strong customer service orientation + Self-Starter + Analytical + Able to succeed in an ambiguous environment **About The ODP Corporation** : The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. **Disclaimer** : The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. **Pay, Benefits & Work Schedule:** The salary range for this role is $18.39/hour to $21.00/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. **How to Apply:** Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. **Application Deadline** : The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. **Equal Employment Opportunity** : The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. REQNUMBER: 98418

Itamar At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT ️ family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on propriety signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT ️ is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar's corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, GA. Job Summary As a Customer Service & Technical Support Representative, you are part of the Itamar Medical team that supports our customers, sales reps, and clinicians, taking inbound phone calls and assisting them with customer service questions and technical troubleshooting issues. We are looking for a high-energy, self-motivated professional who is ready to join our team. Essential Functions Provide customer service and technical support of all Itamar Medical products and services. Receive incoming phone calls and emails - troubleshoot, research and respond to inquiries in a timely, professional manner which meets high-quality, productivity and performance standards. Work with a diverse team to investigate, assess and resolve issues in accordance with established guidelines and policies. Inform Customer Service Manager of all unresolved issues. Keep accurate records and document actions and discussions. Understand and educate customers about all Itamar Medical products and services. Retain customers through superior customer service and technical support. Required/Preferred Education and Experience Bachelor's Degree preferred Two + years working as a customer support representative/technical support representative Experience working remotely with space for an “at-home workstation” Experience with industry standard applications (MS Office, Internet Explorer, Remote Support Tools, Windows, SQL) Knowledge, Skills and Abilities Excellent verbal and written skills Strong analytical and reasoning skills to effectively troubleshoot issues over the phone Highly organized person with exceptional attention to detail, ability to multi-task and work under pressure Someone who is a quick learner with the ability to understand a wide range of issues and topics Ability to work independently but who is excited to be a part of a dynamic team Patience Salesforce experience Ability to communicate technical issues in a way that is understandable to non-technical customers Ability to work between the hours of 7:00am and 8:00pm Physical Demands Employee is continuously required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear (up to 98% of an average 8-hour day). The employee must occasionally lift or move up to 20 pounds (up to approximately 5% of an average 8-hour day). This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. This job must use ergonomic tools and correct posture along with correct procedures for lifting, bending, squatting, carrying, pulling and reaching. Digital dexterity and hand/eye coordination in operation of office equipment. Ability to speak to and hear customers and/or other employees via phone or in person is required. Body motor skills enough to enable incumbent to move from one office location to another. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. The hourly pay rate for this position is: $22.00 to $24.00 Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at ********************* Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Customer Support Specialist (Remote) Join Crystora Dynamics and Make an Impact! About Crystora Dynamics: At Crystora Dynamics, we pride ourselves on delivering world-class engineering solutions with a focus on innovation, efficiency, and client satisfaction. Our culture is built around teamwork, professional growth, and putting our customers at the heart of everything we do. As a growing leader in civil engineering, construction, and architectural services, we are expanding our remote team to bring on a talented Customer Support Specialist who is eager to make a difference. Why Join Us? As a part of Crystora Dynamics, you'll be joining a passionate, customer-centric team that values collaboration and is dedicated to delivering excellence. Working remotely means flexibility for you, and our inclusive culture ensures that each team member's voice is heard and respected. We offer competitive compensation, comprehensive benefits, opportunities for career growth, and a supportive work environment that encourages you to thrive. Role Overview: The Customer Support Specialist will serve as the primary touchpoint for our customers, ensuring their needs are met with professionalism, empathy, and efficiency. This role is ideal for someone with strong problem-solving abilities, technical know-how, and the drive to improve our customer experience. Key Responsibilities: - Prompt Response & Resolution: Engage with customers through phone, email, or live chat, responding to inquiries, troubleshooting issues, and ensuring quick, efficient solutions to their needs. - Complaint Management: Address and resolve customer complaints, aiming for positive outcomes that maintain and enhance customer relationships. - Accurate Documentation: Keep meticulous records of customer interactions, noting details on complaints, inquiries, resolutions, and feedback to aid in trend tracking and improvement. - Cross-Department Collaboration: Work closely with Sales, Technical Support, and other departments to provide holistic solutions that enhance the customer journey. - Product Guidance & Recommendations: Assist customers with product and service recommendations, guiding them through usage to ensure a seamless experience. - Customer Education: Offer step-by-step guidance to customers, explaining best practices, and assisting with troubleshooting to enhance their satisfaction and product familiarity. - Continuous Improvement Initiatives: Actively participate in identifying areas for service improvement, sharing ideas to streamline processes, and elevating customer satisfaction levels. - Customer Satisfaction Tracking: Conduct periodic satisfaction surveys to gather insights, suggestions, and areas of improvement for our support services. Skills and Qualifications: - Exceptional Communication: Strong verbal and written skills, able to clearly explain solutions and technical information to customers of varying familiarity levels. - Empathy and Patience: A customer-first mindset with a calm, empathetic approach, especially when handling challenging situations. - Problem-Solving Abilities: Resourceful and proactive, able to assess situations and implement practical solutions for complex customer issues. - Technical Proficiency: Familiarity with CRM systems, customer support software, and basic technical knowledge to troubleshoot common customer issues. - Organizational & Time Management Skills: Able to handle multiple tasks efficiently in a fast-paced, dynamic environment, and prioritize effectively. - Adaptability: Thrives in a dynamic work environment, with the flexibility to adjust to evolving business needs. Requirements: - High school diploma or equivalent; a degree in a relevant field is advantageous. - Proven experience in a customer support role, preferably within the technology, SaaS, or engineering industries. - Familiarity with Microsoft Office Suite and a quick learner when it comes to software tools. - Ability to work independently in a remote setting and manage time effectively. - A positive attitude, willingness to learn, and a commitment to professional growth. Benefits of Working at Crystora Dynamics: - Remote Flexibility: Enjoy a fully remote role, providing the autonomy and balance that modern professionals seek. - Competitive Pay & Benefits: Attractive salary package, health benefits, retirement plans, and paid time off. - Professional Development: Access to training resources, mentorship, and career progression pathways. - Collaborative Team Environment: Join a team where innovation is encouraged, and every employee's contributions are valued. If youre passionate about customer service and looking to make an impact in a remote, growth-oriented environment, Crystora Dynamics would love to hear from you!

Job Title: Remote Customer Support Representative Company Overview: SVH Travel Company is a leading provider of bespoke travel experiences, specializing in luxury accommodations, personalized itineraries, and exceptional service. With a global presence and a commitment to excellence, we cater to discerning travelers seeking unparalleled hospitality and unforgettable journeys. Job Overview: As a Remote Customer Support Representative at SVH Travel Company, you will be the first point of contact for our clients, providing exceptional customer service and support across various communication channels. This remote position requires excellent communication skills, a passion for helping others, and a dedication to ensuring customer satisfaction. Responsibilities: Client Interaction: Respond promptly to client inquiries and concerns via phone, email, chat, and social media channels. Booking Assistance: Assist clients with booking inquiries, reservation changes, cancellations, and other travel-related requests. Issue Resolution: Troubleshoot and resolve client issues, complaints, and discrepancies in a professional and timely manner. Product Knowledge: Develop a comprehensive understanding of SVH Travel Company's services, destinations, and offerings to provide accurate information and recommendations to clients. Technical Support: Provide technical assistance to clients navigating our website, booking platform, and other online tools. Feedback Collection: Gather feedback from clients to identify areas for improvement and enhance the overall customer experience. Documentation: Maintain detailed records of client interactions, transactions, and resolutions in the customer relationship management (CRM) system. Collaboration: Collaborate with internal teams, including reservations, operations, and management, to address client needs and ensure seamless service delivery. Benefits: Competitive salary with opportunities for performance-based bonuses. Remote work flexibility, allowing for a comfortable and convenient work-from-home setup. Opportunities for career growth and advancement within a reputable travel company. Access to exclusive travel discounts and perks. Comprehensive training and support to excel in the role. Health insurance coverage and other benefits package. Qualifications: High school diploma or equivalent (Bachelor's degree preferred). Previous experience in customer service, hospitality, or a related field is advantageous. Excellent communication skills, both verbal and written, with a friendly and professional demeanor. Strong problem-solving skills and the ability to remain calm and composed under pressure. Empathy and patience in dealing with client inquiries and complaints. Proficiency in using customer service software, CRM systems, and Microsoft Office suite. Ability to work independently and collaboratively in a remote team environment. Flexibility to work non-traditional hours, including evenings, weekends, and holidays, as needed to accommodate client needs. Join SVH Travel Company and be part of a dedicated team committed to providing exceptional customer service and creating unforgettable travel experiences for our clients, all from the comfort of your remote workspace.

Job Description We are seeking a Bilingual Technical Customer Support Representative (REMOTE) for a full-time and direct hire role for one of our amazing partners. This role requires someone to be bilingual in both English and Spanish. It is a fully remote role, but the workday begins at 8am EST. Were looking for a dynamic, ambitious, and intellectually curious Customer Support Representative to join a high-growth technology company that is small but expanding rapidly. This unique role combines customer support excellence with strategic insight and project leadership. You will provide excellent front-line customer support, help identify and drive operational efficiencies, and communicate strategic insights with senior leadership in the GTM function. You will be critical to helping drive culture and process change from the bottom-up. Responsibilities: Provide exceptional customer support by resolving customer issues promptly, efficiently, and professionally. Elevate systems and processes by observing, analyzing and providing actionable feedback on the support systems, software, and processes. Share operational insights, areas for improvement, and new ideas to improve customer support practices with senior leadership. Collaborate across Finance, Sales, and Engineering to learn and adopt new practices. Help establish and maintain the tracking of key metrics that drive outcomes for customers including response times, quality of responses, customer satisfaction, and renewal rates. Conduct implementation calls, configure customer solutions, and deliver product training sessions to help customers successfully onboard and begin using their software solutions. Serve as the primary point of contact and manage relationships with key clients to ensure ongoing success and satisfaction, including Spanish speaking clients in Puerto Rico. Requirements: 2+ years of experience as a customer service professional in a customer-facing role. Bilingual proficiency in English and Spanish, with the ability to communicate professionally with customers in both languages. Experience in customer retention, escalations, and resolving complex customer issues with professionalism and empathy. Experience identifying opportunities to expand value through thoughtful upsell and cross-sell conversations. A passion for delivering exceptional customer experiences by being relationship-driven and customer-focused. Strong career ambition, and curious and eager to build a career path in Customer Success. Experience working for a technology/software company, or working with a complex product (airline, bank, etc) is a plus. Experience using a ticketing system such as HubSpot is a plus. A highly motivated self-starter with strong problem-solving skills, exceptional communication skills (both written and verbal) and an analytical and creative mindset with the ability to identify patterns and propose new ideas. Ability to work full time and remotely in East Coast hours starting at 8am EST. Must be a U.S. Citizen or Permanent Resident, and able to successfully pass an FBI background check as a condition of employment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.

At SimplyInsured we are on a mission to eliminate fear in health insurance. Health insurance is complicated, expensive, and really important - so it tends to create fear for most people; our goal is to reduce that fear as much as possible. We specifically work with small business owners who have the enormous task of purchasing the right type of insurance for their employees and their families. With more than 20,000 customers and several major partnerships, including NetSuite, Toast ,and Square, we're growing quickly and disrupting this convoluted and confusing industry by making it more transparent and fully accessible to everyone. We got our start in the Y-Combinator incubator, and have been funded by top-tier investors at Polaris Partners, Bessemer Venture Partners, New York Life Ventures and AltaIR Capital. Job Summary: In this role, you will be a member of a high-performing team providing service for SimplyInsured customers. This role will help our customers via chat, phone, and email and serve as a trusted representative of the SimplyInsured brand carrying out the mission of eliminating fear from health insurance. Must be available to work 8:30am -5pm CST Monday-Friday. What you'll do: Assist potential customers with navigating our online insurance shopping experience and obtaining quotes for their company's health insurance options. Work with existing customers to answer and resolve basic administrative and billing questions. Your main goal will be to ensure that customer inquiries are responded to quickly and thoroughly. You will contribute daily to the Support team's mission to delight our customers and help eliminate the fear of purchasing and using health insurance. In this role, you'll use multiple communication channels, including phone, chat, and email, to communicate with customers and our support ticketing software to document customer interactions. You should be passionate about helping customers and love working in a start-up environment. Being on our customer service team's front lines means you'll have unique insight and access to our customers' issues. You will be empowered to propose process and product solutions to improve our customer experience. What you'll bring: 1-2 years of experience in customer service or sales role Highly productive with good multitasking skills Passion for helping people - especially when it comes to their health Able to work in a high-volume contact center environment Familiarity working with support ticketing and/or support CRM software tools Fantastic oral and written communication skills Strong desire to help small businesses and their employees navigate health insurance questions What we offer: “Take what you need” time off plan 100% Medical, Dental, and Vision Insurance coverage options for employee and dependents Fully Remote A values-based culture that invests in employee success Compensation: The base salary range for this position is $15.00 per hour Our Culture: We value radical transparency, feedback, bias to action, growth, and an obligation to dissent. Every opinion is respected, we hold each other to extremely high standards, we're driven by the diversity in our backgrounds, and unified by 100% alignment on our mission. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested; we'd love to learn how you can amplify our team with your unique experience! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-Remote **SimplyInsured is hiring only in the United States at this time**