Product trainer job description
Updated March 14, 2024
8 min read
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Example product trainer requirements on a job description
Product trainer requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in product trainer job postings.
Sample product trainer requirements
- Bachelor's degree in relevant field.
- 3+ years of product training experience.
- Familiarity with e-learning and web-based training.
- Excellent knowledge of the product and its applications.
- Proficiency in MS Office.
Sample required product trainer soft skills
- Strong communication, presentation and facilitation skills.
- Able to work independently, prioritize tasks and manage time.
- Ability to create and maintain a positive learning environment.
- Strong problem-solving and customer service skills.
Product trainer job description example 1
BMW of Freeport product trainer job description
As an independent group of companies, the BMW Group has a commitment to creativity and breakthrough ideas that goes well beyond the racetrack. In order to continuously create ultimate driving machines, we drive our growth and design excellence by staffing our teams with individuals who are innovative and always looking for the next great idea. If you share our vision and view yourself as an independent, creative thinker, we invite you to join our team in this exceptional role located ideally based out of the Columbus, Ohio area.
The BMW Regional Product Trainer (RPT) for the Columbus, OH area Market 45 (as well as some dealers in Markets 43 and 44 ) is the dealer facing brand ambassador responsible for in-center training related to product information, specifications, differentiations, and functionalities across the entire BMW product line & new launches. The RPT is a field position and is responsible for a group of retail centers located within specific market areas throughout the United States.
Besides training center employees, the RPT is relied upon as subject matter expert and incorporated into training research, design and development processes as well.
The RPT further serves to enhance dealership soft skill abilities, including customer consultation, sales delivery, test drive, and various sales and aftersales process trainings
Under the direction of the Product Training Manager, the Regional Product Trainer will support BMW of North America's and regional business objectives providing in-center training solutions that are aligned with the overall Sales and Product Training Strategy. The RPT will also be involved in National and Regional event coordination, attendance and facilitation, including but not limited to live vehicle demonstrations and content development.
As such, building close relationships with the main BMW Corporate Stakeholders especially with our 4 regions and the assigned Centers is key in this position.
Join the team at BMW of North America and enjoy a high-performance employment package which includes:
Company sponsored Medical, Dental & Vision Insurance. Employee car program. 401(k) Savings Plan. Retirement Income Account.
Bachelor's Degree preferred or equivalent working experience. 4+ years in the automotive industry, Experience with the BMW brand/dealership preferred, training experience also preferred
Preferences:
Proficient in Microsoft Office (Excel, Word, & Power Point) and Outlook Excellent communication skills, detail oriented and organized Ability to manage multiple demands of competing priority from a variety of interested parties (dealers, BMW NA, Group University, Field Staff, etc) Ability to respond to real time challenges promptly and effectively Mature and positive mindset Ability to interact with all levels of personnel with a positive teamwork attitude Quick learner; able to understand new concepts or technical information and translate into simplified, educational format Highly preferred: understanding of and experience in retail industry, and/or customer service, in luxury product sales and/or marketing, in automotive and/or technology industries Ability to travel 80-90% of the time. Valid US driver's license with a clean driving record required
BMW NA is an EO employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
The BMW Regional Product Trainer (RPT) for the Columbus, OH area Market 45 (as well as some dealers in Markets 43 and 44 ) is the dealer facing brand ambassador responsible for in-center training related to product information, specifications, differentiations, and functionalities across the entire BMW product line & new launches. The RPT is a field position and is responsible for a group of retail centers located within specific market areas throughout the United States.
Besides training center employees, the RPT is relied upon as subject matter expert and incorporated into training research, design and development processes as well.
The RPT further serves to enhance dealership soft skill abilities, including customer consultation, sales delivery, test drive, and various sales and aftersales process trainings
Under the direction of the Product Training Manager, the Regional Product Trainer will support BMW of North America's and regional business objectives providing in-center training solutions that are aligned with the overall Sales and Product Training Strategy. The RPT will also be involved in National and Regional event coordination, attendance and facilitation, including but not limited to live vehicle demonstrations and content development.
As such, building close relationships with the main BMW Corporate Stakeholders especially with our 4 regions and the assigned Centers is key in this position.
Join the team at BMW of North America and enjoy a high-performance employment package which includes:
Company sponsored Medical, Dental & Vision Insurance. Employee car program. 401(k) Savings Plan. Retirement Income Account.
Bachelor's Degree preferred or equivalent working experience. 4+ years in the automotive industry, Experience with the BMW brand/dealership preferred, training experience also preferred
Preferences:
Proficient in Microsoft Office (Excel, Word, & Power Point) and Outlook Excellent communication skills, detail oriented and organized Ability to manage multiple demands of competing priority from a variety of interested parties (dealers, BMW NA, Group University, Field Staff, etc) Ability to respond to real time challenges promptly and effectively Mature and positive mindset Ability to interact with all levels of personnel with a positive teamwork attitude Quick learner; able to understand new concepts or technical information and translate into simplified, educational format Highly preferred: understanding of and experience in retail industry, and/or customer service, in luxury product sales and/or marketing, in automotive and/or technology industries Ability to travel 80-90% of the time. Valid US driver's license with a clean driving record required
BMW NA is an EO employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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Product trainer job description example 2
Equifax product trainer job description
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
What You'll Do
Create training and user documentation, and maintain ongoing documentation processes as business needs evolve or features are added and partner closely with Instructional Designers to build out on-demand training content.
Manage client training content to ensure accuracy and relevance in a Knowledge Base environment and deliver live custom client training demonstrations on various applications/topics requested by customers.
Coordinate as needed with Operations, Technology, Product Management, Implementation and Training to ensure updated and consistent messaging/content for all internal and external audiences.Manage releases by proactively adding and updating knowledge base articles for new features and engaging training to ensure user readiness.Review feedback from employees and customers to inform changes in functionality and content and educate customers and employees on effective use of the knowledge base.
Qualifications
Bachelor's/ Master's Degree in Communications, Education, Organizational Learning, Technical Writing, Instructional Design or a related field.1-2 years of experience in a client facing role whether providing service, training, or technical support.Exposure to and experience in Articulate 360, Adobe, Camtasia, or other content creation platforms.
Extra Points for any of the Following
Experience with various Equifax products or any highly regulated business.Technical systems training experience and experience with systems undergoing Agile development and change processes.Experience using Workfront for project management.You possess excellent written and verbal communication skills with the ability to communicate with team members at various levels, including business leaders and high level clientele.You have an eagle-eye ability to detect content mistakes, whether spelling or grammatical, or noticing that a client's name is misspelled or a phone number is incorrect.You are precise and have an extreme attention to detail.You are organized, know how to prioritize and are comfortable managing your own deadlines to get things done in a timely manner.You have a desire to learn and grow in Instructional Design, facilitation and are a team player.
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Primary Location:
USA-St. Louis-Rider Trail
Function:
Function - Fulfillment / Operations
Schedule:
Full time
What You'll Do
Create training and user documentation, and maintain ongoing documentation processes as business needs evolve or features are added and partner closely with Instructional Designers to build out on-demand training content.
Manage client training content to ensure accuracy and relevance in a Knowledge Base environment and deliver live custom client training demonstrations on various applications/topics requested by customers.
Coordinate as needed with Operations, Technology, Product Management, Implementation and Training to ensure updated and consistent messaging/content for all internal and external audiences.Manage releases by proactively adding and updating knowledge base articles for new features and engaging training to ensure user readiness.Review feedback from employees and customers to inform changes in functionality and content and educate customers and employees on effective use of the knowledge base.
Qualifications
Bachelor's/ Master's Degree in Communications, Education, Organizational Learning, Technical Writing, Instructional Design or a related field.1-2 years of experience in a client facing role whether providing service, training, or technical support.Exposure to and experience in Articulate 360, Adobe, Camtasia, or other content creation platforms.
Extra Points for any of the Following
Experience with various Equifax products or any highly regulated business.Technical systems training experience and experience with systems undergoing Agile development and change processes.Experience using Workfront for project management.You possess excellent written and verbal communication skills with the ability to communicate with team members at various levels, including business leaders and high level clientele.You have an eagle-eye ability to detect content mistakes, whether spelling or grammatical, or noticing that a client's name is misspelled or a phone number is incorrect.You are precise and have an extreme attention to detail.You are organized, know how to prioritize and are comfortable managing your own deadlines to get things done in a timely manner.You have a desire to learn and grow in Instructional Design, facilitation and are a team player.
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Primary Location:
USA-St. Louis-Rider Trail
Function:
Function - Fulfillment / Operations
Schedule:
Full time
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Product trainer job description example 3
Ameriprise Financial product trainer job description
As Senior Training and Communications Manager, you will have an exciting opportunity to support key growth initiatives within Wealth Management Solutions at Ameriprise Financial. You will develop a strategic training vision, write compelling content and work with an Instructional Design team to build engaging deliverables. You will measure success by tracking progress against overall business objectives as well as the learner's reaction and whether they demonstrated an increase in knowledge and change in behavior. This position reports to the Sr. Director, Product Marketing, Communications and Training.
If you are not located near a physical office, remote work is considered for qualified candidates.
Preferred Qualifications
* Strong knowledge of investments and/or financial products and services (i.e. investment advisory/managed accounts, retirement plans)
Responsibilities
* Serve as an expert in product and strategy positioning to help build financial advisor knowledge and deepen client relationships.
* Develop integrated strategy plans for sophisticated training programs and communications.
* Create training materials and communications including curriculum outlines, story boards, scripts, user/facilitator guides, FAQ, etc. to support products initiatives and drive growth of Wealth Management Solutions.
* Identify appropriate training method (e-learning, instructor-led, or blended approaches) to achieve desired organizational impact.
* Work with and lead large cross-functional teams across the organization to ensure alignment and integration.
* Evaluate outcomes based on established business and training objectives.
* Act as primary liaison with internal partners - legal, compliance, instructional designers, product development, sales strategy, etc.
* Drive measurable program results. Track training program participation and results and provide recommendations for improvements, implement approved recommendations quickly across the organization to ensure alignment and integration.
Required Qualifications
* Bachelor's Degree in Training, Communications or equivalent in a related field or equivalent experience
* 7-10 years' experience in investments or non-financial product Training and Communications
* Strong, demonstrated writing skills
* Exceptional training, communications, project management and organizational skills
* Demonstrated success in the analysis, design, development, implementation, and evaluation of product/program training using blended learning solutions
* Proven ability to prioritize, coupled with strong attention to detail in a fast-paced environment
* Ability to work as a leader within teams to motivate collaboratively influence others
* Self-starter with ability to work independently
* Experience working with Microsoft Office products (e.g., PowerPoint, Word, Excel) and knowledge of training software (e.g., Vyond, Rise, Storyline, etc.)
* Active Series 7 or have the ability to obtain within 120 days of hire date
If you are not located near a physical office, remote work is considered for qualified candidates.
Preferred Qualifications
* Strong knowledge of investments and/or financial products and services (i.e. investment advisory/managed accounts, retirement plans)
Responsibilities
* Serve as an expert in product and strategy positioning to help build financial advisor knowledge and deepen client relationships.
* Develop integrated strategy plans for sophisticated training programs and communications.
* Create training materials and communications including curriculum outlines, story boards, scripts, user/facilitator guides, FAQ, etc. to support products initiatives and drive growth of Wealth Management Solutions.
* Identify appropriate training method (e-learning, instructor-led, or blended approaches) to achieve desired organizational impact.
* Work with and lead large cross-functional teams across the organization to ensure alignment and integration.
* Evaluate outcomes based on established business and training objectives.
* Act as primary liaison with internal partners - legal, compliance, instructional designers, product development, sales strategy, etc.
* Drive measurable program results. Track training program participation and results and provide recommendations for improvements, implement approved recommendations quickly across the organization to ensure alignment and integration.
Required Qualifications
* Bachelor's Degree in Training, Communications or equivalent in a related field or equivalent experience
* 7-10 years' experience in investments or non-financial product Training and Communications
* Strong, demonstrated writing skills
* Exceptional training, communications, project management and organizational skills
* Demonstrated success in the analysis, design, development, implementation, and evaluation of product/program training using blended learning solutions
* Proven ability to prioritize, coupled with strong attention to detail in a fast-paced environment
* Ability to work as a leader within teams to motivate collaboratively influence others
* Self-starter with ability to work independently
* Experience working with Microsoft Office products (e.g., PowerPoint, Word, Excel) and knowledge of training software (e.g., Vyond, Rise, Storyline, etc.)
* Active Series 7 or have the ability to obtain within 120 days of hire date
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Updated March 14, 2024
Updated March 14, 2024