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Product trainer skills for your resume and career

Updated January 8, 2025

4 min read

Quoted expert

Maria Salazar Ph.D.

Below we've compiled a list of the most critical product trainer skills. We ranked the top skills for product trainers based on the percentage of resumes they appeared on. For example, 12.1% of product trainer resumes contained training materials as a skill. Continue reading to find out what skills a product trainer needs to be successful in the workplace.

15 product trainer skills for your resume and career

1. Training Materials

Here's how product trainers use training materials:

Developed and revised training materials to address company departments' concerns and improve sales agent effectiveness.
Developed training materials and demonstrations for launch of Sony Blu-ray product; transformed training methodologies.

2. Training Sessions

Here's how product trainers use training sessions:

Organize and facilitate training sessions at distributor locations.
Design and lead eight weekly dealership sales force training sessions to increase product knowledge of all Chevrolet products and services.

3. PowerPoint

Here's how product trainers use powerpoint:

Create PowerPoint presentations and customized learning reference aids.
Created PowerPoint presentations from scratch and from materials given from Japan product teams.

4. Course Content

Here's how product trainers use course content:

Customize course content to significantly enhance development of habits consistent with extraordinary productivity.
Demonstrated excellent time management skills while delivering course content to a diverse customer base.

5. Customer Satisfaction

Here's how product trainers use customer satisfaction:

Emphasized excellence and maintained the highest level of customer satisfaction while responding to inquiries and customer requests.
Achieved 99.7% Customer Satisfaction Index.

6. Presentation

Here's how product trainers use presentation:

Developed and facilitated Certification program focused on Adult Learning Principles, Change Management, Presentation Skills and Team Building.
Coordinated and provided product support and presentation with clients and internal personnel.

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7. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how product trainers use product knowledge:

Developed and delivered presentations designed to improve regional sales efforts and increase product knowledge among cable systems' customer contact staff
Trained new associates/management with product knowledge for current features and benefits included with all collections.

8. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how product trainers use technical support:

Delivered excellent customer service and technical support assisting customers with use of product, account management, and problem solving.
Managed a team of technical support professionals and a team of customer service sales professionals.

9. Led Training

Here's how product trainers use led training:

Provided training via the Internet as a virtual instructor, delivered web-based training and conducted in-person instructor led training.
Planned and scheduled training functions from conception to conclusion.

10. House Training

Here's how product trainers use house training:

Developed and implemented Train-the-Trainer seminar for large customers in-house training staffs.

11. Training Aids

Here's how product trainers use training aids:

Managed, developed, and scheduled ODT training aids for four Nimitz Class Carriers and The USS Enterprise.
Developed training aids and software user manuals.

12. Training Events

Here's how product trainers use training events:

Coordinated with local field managers to schedule training events and recommend alternative training options.
Prepare training reports as required showing progress of training events and coaching sessions.

13. Blended Learning

Here's how product trainers use blended learning:

Develop and incorporate blended learning materials including simulations, exercise/activities, job aids and other help related materials.
Collaborated with external subject matter experts to develop blended learning solutions.

14. ELearning

Here's how product trainers use elearning:

Deliver training using various methods that include collaboration tools, eLearning development software and delivery platforms, and classroom delivery.
Created interactive training videos for distance and self-paced learning initiatives using Adobe Captivate and other eLearning software applications.

15. Product Support

Product support is a service that focuses on the very tools and knowledge customers need to get the most out of a product. Product support gives general help to maximize the customer's after-sales satisfaction in the case of any problem.

Here's how product trainers use product support:

Deliver training and product support for national and regional retail partners, specializing in television and home audio/video products and applications.
Provided product support during installation phase.

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What skills help Product Trainers find jobs?

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What technical skills for a product trainer stand out to employers?

Maria Salazar Ph.D.

Professor, University of Denver

Technical skills that stand out to employers in the education sector during and after the time of COVID include interpersonal skills, ability to navigate change and challenges, and commitment to educational equity. Interacting with colleagues, students, and families online is challenging. This requires a set of interpersonal skills that involve a tolerance for uncertainty, risk-taking, creativity, and innovation. The ability to navigate change and challenges is essential during uncertain times. In schools, the landscape is alway changing, and more so in a global pandemic.

It is important to foster a growth-mindset in oneself, and also in one's school community. Employers are also looking for a commitment to educational equity. With emerging consciousness of racial inequality and the need for systems that promote racial justice, employers want to hire people who are culturally competent and can move beyond statements of the value of diversity, to the enactment of educational environments that promote equity for those who are marginalized. This skill set includes: cross-cultural communication, culturally responsive teaching, and strength-based practices.

Do you want to know more?

List of product trainer skills to add to your resume

The most important skills for a product trainer resume and required skills for a product trainer to have include:

Training Materials
Training Sessions
PowerPoint
Course Content
Customer Satisfaction
Presentation
Product Knowledge
Technical Support
Led Training
House Training
Training Aids
Training Events
Blended Learning
ELearning
Product Support
Sales Training
Product Training Programs

Training Curriculum
LMS
CRM
Training Courses
Webinar
Customer Support
Training Manuals
Product Development
Software Training
Customer Sites
Internal Training
Training Modules
Training Classes
SME
Hire Training
Various Training
ROI

WebEx
Trade Shows
Onsite Training
Business Processes
Sales Consultants
Sales Associates
Product Demonstrations
Instructional Techniques
External Clients
Training Solutions
Product Line
LG
Troubleshoot
Apple
POS

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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