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What is a production support engineer and how to become one
In a manufacturing or production firm, it is important to have production support engineers in the team. They provide assistance to the technical concerns of the production team and handle requests to troubleshoot and fix problems in machines or programs. They do their best to resolve the problems. In addition, they also ensure proper documentation of the errors as well as the steps done to fix these errors. Aside from resolving problems, production support engineers also work on streamlining the processes in the production area to ensure efficiency or processes.
In order to become a production support engineer, one should have at least a bachelor's degree in engineering-related fields such as industrial engineering, mechanical engineering, computer engineering, or even civil engineering. They should have experience in the field of their prospective company. In addition, they should also undergo the needed certifications and licenses, when necessary. A production support engineer usually earns $75,126 a year.
What general advice would you give to a production support engineer?
Professor David Sanford
Associate Professor an Department Chair (MIS, CS, CYB MGT, IS CYB), Northwood University
They appreciate the diversity of projects
They enjoy the need for continuous improvement and education
Many see the global impact of their work.
They also desire and appreciate the need for versatile skills
A competitive salary is also an item that employees like
Workers dislike that the work can be stressful
Dealing with tight deadlines and/ or cybersecurity concerns.
This is a positive and a negative: The need to constantly stay up to date with technology can be a bit overwhelming for some.
There may be times of isolation, and
The unexpected system failures can be frustrating as they often require extra hours or the need to be on-call.
The multiple responsibilities and managing repetitive tasks are also issues workers point out in this field.
In short, the workplace offers exciting opportunities but comes with its fair share of pressures and challenges. Different people have different experiences based on their roles and personal preferences.
Avg. Salary $78,599
Avg. Salary $59,228
Growth rate 5%
Growth rate 0.3%
American Indian and Alaska Native 0.31%
Asian 13.84%
Black or African American 7.95%
Hispanic or Latino 11.67%
Unknown 5.00%
White 61.23%
Genderfemale 14.94%
male 85.06%
Age - 42American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 42Stress level is manageable
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is good
6.4 - fair
Production support engineer career paths
Key steps to become a production support engineer
Explore production support engineer education requirements
Start to develop specific production support engineer skills
Skills Percentages Java 11.38% Infrastructure 6.15% Linux 5.73% Production Environment 5.45% Production Issues 4.81% Complete relevant production support engineer training and internships
Accountants spend an average of 3-6 months on post-employment, on-the-job training. New production support engineers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a production support engineer based on U.S. Bureau of Labor Statistics data and data from real production support engineer resumes.Research production support engineer duties and responsibilities
- Manage several UAT regions, including code updates and monitoring and troubleshooting multiple daily batch cycles.
- Manage, solve and coordinate daily operational support issues for 600 banks and 2400 workstations worldwide.
- Manage daily schedule and expedite changes to mainframe production system, supporting several systems and development clients.
- Modify online driver schedule display using PHP and HTML.
Get production support engineer experience
Generally, it takes 1-2 years to become a production support engineer. The most common roles before becoming a production support engineer include systems administrator, developer team lead and software engineer.Prepare your production support engineer resume
When your background is strong enough, you can start writing your production support engineer resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a production support engineer resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
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Apply for production support engineer jobs
Now it's time to start searching for a production support engineer job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first production support engineer job
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Average production support engineer salary
The average production support engineer salary in the United States is $78,599 per year or $38 per hour. Production support engineer salaries range between $57,000 and $107,000 per year.
What am I worth?
How do production support engineers rate their job?
Production support engineer reviews
I work hard do my job good worker when i work i want the best out of my job starring with each other stand on the work
Nothing not doing my job
Updated January 8, 2025
