How To Become A Production Support Manager: What It Is and Career Path

What is a production support manager and how to become one

Updated January 8, 2025

3 min read

Production support managers manage production processes on behalf of the organization they work for. As a product support manager, your responsibilities include discussing aspects of production with the business management, serving as a bridge between the business community and the service providers, arranging, assigning, and monitoring shifts to accelerate the production process and improving on the existing production procedures. You will need to provide regular reports to management about how production is going, and allocate resources to resolve production issues. Of course, you have to motivate and encourage workers as well.

The minimum requirement for becoming a production support manager is to have a bachelor's degree in industrial engineering or business management. Some production manager roles may even require a master's degree. It would be best if you have attributes like confidence, good communication, the ability to solve problems, and good leadership skills. A production support manager earns $115,358 per year.

ScoreProduction Support ManagerUS Average

Salary

8.3

Avg. Salary $126,223

Avg. Salary $59,228

Stability level

6.7

Growth rate 10%

Growth rate 0.3%

Diversity

6.2

Race

American Indian and Alaska Native 0.41%

Asian 12.66%

Black or African American 10.88%

Hispanic or Latino 15.57%

Unknown 5.33%

White 55.14%

Gender

female 25.53%

male 74.47%

Age - 41

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41

Stress level

6.7

Stress level is high

7.1 - high

Complexity level

6.5

Complexity level is challenging

7 - challenging

Work life balance

7.4

Work life balance is good

6.4 - fair

Key steps to become a production support manager

Explore production support manager education requirements

Most common production support manager degrees

Bachelor's

66.4 %

Master's

13.9 %

Associate

13.5 %

Start to develop specific production support manager skills

Skills	Percentages
HR	22.46%
Client Facing	22.02%
Remedy	19.48%
Infrastructure	3.24%
Service Delivery	1.93%

Complete relevant production support manager training and internships

Accountants spend an average of 3-6 months on post-employment, on-the-job training. New production support managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a production support manager based on U.S. Bureau of Labor Statistics data and data from real production support manager resumes.

Research production support manager duties and responsibilities

Lead project to implement cross-platform scheduling between CA7 and AutoSys.
Manage the SharePoint development projects, as well as, administration of the servers.
Manage large scale/multi-team projects for multi-million dollar clients requesting international VPN, frame relay, multiprotocol or SNA connectivity.
Provide 24X7 production support and crisis management of DB2 batch processing and user problems requiring extensive research and analysis using CA7.

Prepare your production support manager resume

When your background is strong enough, you can start writing your production support manager resume.

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