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What is a production support specialist and how to become one

Updated January 8, 2025
3 min read

A Production Support Specialist develops and implements a human and physical support system to accomplish production goals. He/She ensures all necessary equipment is available for timely use to optimize production. His/Her job includes performing cost analysis, finding cost reduction solutions, identifying issues of production items, and resolving them. Additionally, he/she is responsible for overseeing the order and supply of assets and verifies equipment calibration. Also, he/she manages the operating cycle activity and makes recommendations for improvement in the production process.

This position requires a minimum of a high school diploma or its equivalent with at least a year of related work experience. The skillset for this position includes multitasking, communication, troubleshooting, attention to detail, and problem-solving skills. Applicants must be knowledgeable about relevant databases, networking, UNIX platform, etc. A Production Support Specialist earns $77,871 on average per annum. Their salary varies from $48,000 and $128,000.

ScoreProduction Support SpecialistUS Average
Salary
6.3

Avg. Salary $80,689

Avg. Salary $59,228

Stability level
6.7

Growth rate 10%

Growth rate 0.3%

Diversity
6.1
Race

American Indian and Alaska Native 0.41%

Asian 13.85%

Black or African American 12.15%

Hispanic or Latino 14.25%

Unknown 5.24%

White 54.10%

Gender

female 35.42%

male 64.58%

Age - 41
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41
Stress level
6.7

Stress level is high

7.1 - high

Complexity level
6.5

Complexity level is challenging

7 - challenging

Work life balance
7.4

Work life balance is good

6.4 - fair

Production support specialist career paths

Key steps to become a production support specialist

  1. Explore production support specialist education requirements

    Most common production support specialist degrees

    Bachelor's

    56.2 %

    Associate

    22.2 %

    High School Diploma

    8.6 %
  2. Start to develop specific production support specialist skills

    SkillsPercentages
    Troubleshoot11.22%
    Java8.52%
    Escalate6.96%
    Unix6.47%
    Windows6.17%
  3. Complete relevant production support specialist training and internships

    Accountants spend an average of 3-6 months on post-employment, on-the-job training. New production support specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a production support specialist based on U.S. Bureau of Labor Statistics data and data from real production support specialist resumes.
  4. Research production support specialist duties and responsibilities

    • Manage defects and configurations for code promotions utilizing ETL providing pivot table leadership reports.
    • Facilitate well-received Perl and UNIX programs serving clients' FTP, SFTP and SCP from proxy server.
    • Assist in the development of a production environment and testing application enhancements on a Unix client server platform.
    • Configure network routers and switches for branch deployment.
  5. Prepare your production support specialist resume

    When your background is strong enough, you can start writing your production support specialist resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a production support specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable production support specialist resume templates

    Build a professional production support specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your production support specialist resume.
    Production Support Specialist Resume
    Production Support Specialist Resume
    Production Support Specialist Resume
    Production Support Specialist Resume
    Production Support Specialist Resume
    Production Support Specialist Resume
    Production Support Specialist Resume
    Production Support Specialist Resume
    Production Support Specialist Resume
  6. Apply for production support specialist jobs

    Now it's time to start searching for a production support specialist job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first production support specialist job

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Average production support specialist salary

The average production support specialist salary in the United States is $80,689 per year or $39 per hour. Production support specialist salaries range between $52,000 and $122,000 per year.

Average production support specialist salary
$80,689 Yearly
$38.79 hourly

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Production support specialist reviews

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A zippia user wrote a review on Nov 2023
Pros

You get to help a lot of people in many different ways as well as learning new things about technology


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A zippia user wrote a review on Aug 2020
Cons

It needs more patience to apply the true solution and satisfy your client


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A zippia user wrote a review on Jul 2020
Pros

I decided to go to technical support because I've been fascinated by technology all my life and I love working with the people as well. I want to use my technical know-how to solve directly the problems that customers have. I want to be the person who makes life easier and more enjoyable for people who have had a problem. This is what I like most as a technical Support.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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