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Production support specialist vs application support specialist

The differences between production support specialists and application support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support specialist and an application support specialist. Additionally, an application support specialist has an average salary of $81,820, which is higher than the $80,689 average annual salary of a production support specialist.

The top three skills for a production support specialist include troubleshoot, java and escalate. The most important skills for an application support specialist are application support, customer service, and troubleshoot.

Production support specialist vs application support specialist overview

Production Support SpecialistApplication Support Specialist
Yearly salary$80,689$81,820
Hourly rate$38.79$39.34
Growth rate10%10%
Number of jobs161,790118,322
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 63%
Average age4242
Years of experience22

What does a production support specialist do?

In the manufacturing industry, a production support specialist is in charge of providing technical production support to employees and enterprise clients. It is their duty to coordinate with customer support groups, establish guidelines and budgets, gather and analyze data, perform extensive research and analysis to find and implement solutions against issues, and handle customer requests promptly and efficiently. Moreover, a production support specialist must maintain an active communication line with staff, all while enforcing the company's policies and regulations.

What does an application support specialist do?

An application support specialist's role is to utilize their technical expertise in responding to inquiries and addressing issues and concerns, resolving them promptly and effectively. They may communicate with clients through calls or correspondence, even arrange appointments when necessary. Moreover, one may work as a member of a company or independently. As an application support specialist in a company setting, it is essential to coordinate with different department personnel, all while adhering to the company's policies and regulations.

Production support specialist vs application support specialist salary

Production support specialists and application support specialists have different pay scales, as shown below.

Production Support SpecialistApplication Support Specialist
Average salary$80,689$81,820
Salary rangeBetween $52,000 And $122,000Between $52,000 And $127,000
Highest paying CityNew York, NYCupertino, CA
Highest paying stateNew JerseyNew Jersey
Best paying companyHSBC BankMeta
Best paying industryPharmaceuticalFinance

Differences between production support specialist and application support specialist education

There are a few differences between a production support specialist and an application support specialist in terms of educational background:

Production Support SpecialistApplication Support Specialist
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Production support specialist vs application support specialist demographics

Here are the differences between production support specialists' and application support specialists' demographics:

Production Support SpecialistApplication Support Specialist
Average age4242
Gender ratioMale, 64.6% Female, 35.4%Male, 61.6% Female, 38.4%
Race ratioBlack or African American, 12.2% Unknown, 5.2% Hispanic or Latino, 14.2% Asian, 13.8% White, 54.1% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.5% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between production support specialist and application support specialist duties and responsibilities

Production support specialist example responsibilities.

  • Manage defects and configurations for code promotions utilizing ETL providing pivot table leadership reports.
  • Facilitate well-received Perl and UNIX programs serving clients' FTP, SFTP and SCP from proxy server.
  • Assist in the development of a production environment and testing application enhancements on a Unix client server platform.
  • Configure network routers and switches for branch deployment.
  • Assist with configuration and deployment of Cisco switches.
  • Utilize Linux and SQL commands to diagnose system issues.
  • Show more

Application support specialist example responsibilities.

  • Help manage the design, development, and deployment of HL7 interfaces.
  • Lead, and manage CRM (Peoplesoft and Siebel) implementation technical teams on multiple engagements.
  • Assist users of varying PC and application skills levels and manage through a wide variety of customer scenarios.
  • Develop and automate network and mainframe system diagnostics as necessary using a variety of 3rd party software tools and utilities.
  • Develop and maintain existing Perl scripts to automate business process.
  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Show more

Production support specialist vs application support specialist skills

Common production support specialist skills
  • Troubleshoot, 11%
  • Java, 9%
  • Escalate, 7%
  • Unix, 6%
  • Windows, 6%
  • Production Environment, 4%
Common application support specialist skills
  • Application Support, 13%
  • Customer Service, 10%
  • Troubleshoot, 7%
  • Technical Support, 5%
  • Java, 4%
  • Application Issues, 3%

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