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The differences between production support specialists and operations support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support specialist and an operations support specialist. Additionally, a production support specialist has an average salary of $80,689, which is higher than the $44,233 average annual salary of an operations support specialist.
The top three skills for a production support specialist include troubleshoot, java and escalate. The most important skills for an operations support specialist are operations support, customer service, and data entry.
| Production Support Specialist | Operations Support Specialist | |
| Yearly salary | $80,689 | $44,233 |
| Hourly rate | $38.79 | $21.27 |
| Growth rate | 10% | 10% |
| Number of jobs | 161,790 | 176,034 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 57% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
In the manufacturing industry, a production support specialist is in charge of providing technical production support to employees and enterprise clients. It is their duty to coordinate with customer support groups, establish guidelines and budgets, gather and analyze data, perform extensive research and analysis to find and implement solutions against issues, and handle customer requests promptly and efficiently. Moreover, a production support specialist must maintain an active communication line with staff, all while enforcing the company's policies and regulations.
The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns, troubleshooting, and conducting corrective measures, all while adhering to the company's policies and regulations. They may also evaluate the processes in a company, identifying vulnerabilities, and recommending improvements. Furthermore, an operations support specialist must also perform clerical tasks such as producing progress reports and presentations, arranging schedules, assessing workforce performance, and maintaining accurate records.
Production support specialists and operations support specialists have different pay scales, as shown below.
| Production Support Specialist | Operations Support Specialist | |
| Average salary | $80,689 | $44,233 |
| Salary range | Between $52,000 And $122,000 | Between $27,000 And $71,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | New Jersey | New Jersey |
| Best paying company | HSBC Bank | KLA |
| Best paying industry | Pharmaceutical | Automotive |
There are a few differences between a production support specialist and an operations support specialist in terms of educational background:
| Production Support Specialist | Operations Support Specialist | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between production support specialists' and operations support specialists' demographics:
| Production Support Specialist | Operations Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 64.6% Female, 35.4% | Male, 44.0% Female, 56.0% |
| Race ratio | Black or African American, 12.2% Unknown, 5.2% Hispanic or Latino, 14.2% Asian, 13.8% White, 54.1% American Indian and Alaska Native, 0.4% | Black or African American, 12.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |