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The differences between production support specialists and production supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support specialist and a production support. Additionally, a production support specialist has an average salary of $80,689, which is higher than the $49,480 average annual salary of a production support.
The top three skills for a production support specialist include troubleshoot, java and escalate. The most important skills for a production support are java, unix, and troubleshoot.
| Production Support Specialist | Production Support | |
| Yearly salary | $80,689 | $49,480 |
| Hourly rate | $38.79 | $23.79 |
| Growth rate | 10% | 10% |
| Number of jobs | 161,790 | 117,902 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 53% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
In the manufacturing industry, a production support specialist is in charge of providing technical production support to employees and enterprise clients. It is their duty to coordinate with customer support groups, establish guidelines and budgets, gather and analyze data, perform extensive research and analysis to find and implement solutions against issues, and handle customer requests promptly and efficiently. Moreover, a production support specialist must maintain an active communication line with staff, all while enforcing the company's policies and regulations.
Production support is in charge of communicating with clients, assisting them with their needs to ensure client satisfaction. Their role is to identify the needs of clients, coordinate with staff, perform research and analysis, prepare and process documents, and address issues and concerns, resolving them promptly and efficiently. There are also instances where they must provide assistance to production staff in manufacturing operations and conceptualizations. Furthermore, as production support, it is essential to function while adhering to the company's policies and regulations.
Production support specialists and production supports have different pay scales, as shown below.
| Production Support Specialist | Production Support | |
| Average salary | $80,689 | $49,480 |
| Salary range | Between $52,000 And $122,000 | Between $26,000 And $92,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | New Jersey | New Jersey |
| Best paying company | HSBC Bank | Bloomberg |
| Best paying industry | Pharmaceutical | - |
There are a few differences between a production support specialist and a production support in terms of educational background:
| Production Support Specialist | Production Support | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between production support specialists' and production supports' demographics:
| Production Support Specialist | Production Support | |
| Average age | 42 | 42 |
| Gender ratio | Male, 64.6% Female, 35.4% | Male, 64.8% Female, 35.2% |
| Race ratio | Black or African American, 12.2% Unknown, 5.2% Hispanic or Latino, 14.2% Asian, 13.8% White, 54.1% American Indian and Alaska Native, 0.4% | Black or African American, 9.8% Unknown, 5.4% Hispanic or Latino, 14.2% Asian, 16.0% White, 54.2% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |