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Production Support Supervisor

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Become A Production Support Supervisor

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Working As A Production Support Supervisor

  • Communicating with Supervisors, Peers, or Subordinates
  • Monitor Processes, Materials, or Surroundings
  • Organizing, Planning, and Prioritizing Work
  • Getting Information
  • Scheduling Work and Activities
  • Make Decisions

  • Stressful

  • $86,000

    Average Salary

Example Of What A Production Support Supervisor does

  • Instruct new personnel assigned to area.
  • Identified all critical mainframe datasets through use of Sunrise for all production systems for inclusion in daily back-up jobs.
  • Implemented production staff work assignments in order to ensure good workflow.
  • Performed duties as Quality Assurance Member to include work center audits and safety compliance.
  • Worked within ISO 9001: 2000 guide lines.
  • Configure HP printers via SAM.
  • Assist DBA team in Progress RDBMS migration from SCO UNIX to AIX/DB2.
  • Help perform patches and system upgrades.
  • Create, update and maintain Gentran ECW scripts on SCO UNIX.
  • Provided detailed documentation, standards and policies in a SharePoint Portal, creating new processes to build strong UNIX operation teams.
  • Project Engineering and Maintenance Support of Mfg.
  • Key Achievements: Reduced Incident Management response times 60% over the first six months.
  • Negotiated large PC order with Dell.
  • Researched and resolved any software, hardware, or user problems that would impact the production environment.
  • Maintain employees' records and conducted performance reviews.
  • Set up and operated ground support and test equipment.
  • Implemented interactive system to load published directories to intranet platform to be used by customer service teams.
  • Escalated problems to technical support as required.
  • Managed staffing, performance reviews and process improvements
  • Direct supervision of 25+ operators both temps and perm.

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Help others decide if this is a good career for them

Average Length of Employment
Production Manager 4.3 years
Support Supervisor 3.6 years
Production Support 2.6 years
Top Careers Before Production Support Supervisor
Supervisor 12.6%
Top Careers After Production Support Supervisor
Supervisor 8.3%
Consultant 7.1%
Director 3.6%

Do you work as a Production Support Supervisor?

How Would You Rate The Salary Of a Production Support Supervisor?

Have you worked as a Production Support Supervisor? Help other job seekers by rating your experience as a Production Support Supervisor.

Top Skills for A Production Support Supervisor

  1. Safety Compliance
  2. Technical Support
  3. SCO
You can check out examples of real life uses of top skills on resumes here:
  • Performed duties as Quality Assurance Member to include work center audits and safety compliance.
  • Provided technical support and engineering feedback to maximize production efficiency in all areas of production.
  • Key Achievements: * Provided expert support when the State of Wisconsin changed its mainframe security software from ACF2 to RACF.
  • Completed performance reviews each quarter, offering praise and recommendations for improvement.
  • Managed staffing, performance reviews and process improvements

Production Support Supervisor Demographics

Gender

Male

68.5%

Female

24.5%

Unknown

7.1%
Ethnicity

White

64.2%

Hispanic or Latino

14.6%

Black or African American

11.2%

Asian

6.9%

Unknown

3.1%
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Foreign Languages Spoken

Spanish

71.4%

German

14.3%

Portuguese

14.3%

Production Support Supervisor Education

Schools

University of Phoenix

10.0%

Texas A&M University

7.5%

American InterContinental University

7.5%

University of Memphis

5.0%

City Colleges of Chicago-Richard J Daley College

5.0%

University of Puerto Rico - Mayaguez

5.0%

A-Technical College

5.0%

Mercy College - Dobbs Ferry

5.0%

Broward College

5.0%

University of Minnesota - Twin Cities

5.0%

University of North Texas

5.0%

University of La Verne

5.0%

Ferris State University

5.0%

University of Kansas

5.0%

More Tech Institute

5.0%

Valencia College

5.0%

Salem State University

2.5%

Washington State University

2.5%

Ashford University

2.5%

University of Alabama

2.5%
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Majors

Business

29.6%

Information Technology

8.3%

Computer Science

7.4%

Management

6.5%

Environmental Control Technologies/Technicians

5.6%

Criminal Justice

4.6%

Information Systems

3.7%

Accounting

3.7%

Project Management

2.8%

Management Information Systems

2.8%

Finance

2.8%

Health Care Administration

2.8%

Industrial Technology

2.8%

Graphic Design

2.8%

Electrical Engineering

2.8%

General Studies

2.8%

Mechanical Engineering

2.8%

Public Health

1.9%

English

1.9%

Computer Engineering

1.9%
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Degrees

Bachelors

41.6%

Other

32.5%

Masters

11.0%

Associate

11.0%

Certificate

3.2%

Doctorate

0.6%
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