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Top 50 Production Support Supervisor Skills

Below we've compiled a list of the most important skills for a Production Support Supervisor. We ranked the top skills based on the percentage of Production Support Supervisor resumes they appeared on. For example, 9.1% of Production Support Supervisor resumes contained Safety Compliance as a skill. Let's find out what skills a Production Support Supervisor actually needs in order to be successful in the workplace.

These are the most important skills for a Production Support Supervisor:

1. Safety Compliance

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high Demand
Here's how Safety Compliance is used in Production Support Supervisor jobs:
  • Performed duties as Quality Assurance Member to include work center audits and safety compliance.

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2. Technical Support

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high Demand
Here's how Technical Support is used in Production Support Supervisor jobs:
  • Provided technical support and engineering feedback to maximize production efficiency in all areas of production.
  • Escalated problems to technical support as required.

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2 Technical Support Jobs

No jobs at selected location

3. SCO

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high Demand
Here's how SCO is used in Production Support Supervisor jobs:
  • Key Achievements: * Provided expert support when the State of Wisconsin changed its mainframe security software from ACF2 to RACF.
  • Prepare contracts and bids for customer requested work scopes Directly supervise day to day operations of production coordinators and parts expediters.
  • Create, update and maintain FTP and Telamon communication scripts on SCO UNIX.
  • Create, update and maintain Gentran Server EDI flows on SCO UNIX.
  • Create, update and maintain Gentran ECW scripts on SCO UNIX.
  • Key Technologies: Concordance/FYI IPRO Summation LAW5 Pre-Discovery Zprint Opticon Windows XP

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4. Performance Reviews

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high Demand
Here's how Performance Reviews is used in Production Support Supervisor jobs:
  • Completed performance reviews each quarter, offering praise and recommendations for improvement.
  • Administered individual job performance reviews.
  • Conduct performance reviews and appraisals 2 weeks prior to employee's anniversary.
  • Provide supervision, performance reviews, and career assessments for the employees.
  • Maintain employees' records and conducted performance reviews.

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5. Process Improvement

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high Demand
Here's how Process Improvement is used in Production Support Supervisor jobs:
  • Managed staffing, performance reviews and process improvements

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6. PCS

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high Demand

7. Production Environment

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high Demand
Here's how Production Environment is used in Production Support Supervisor jobs:
  • Researched and resolved any software, hardware, or user problems that would impact the production environment.

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8. Oversaw

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high Demand

9. Production System

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high Demand
Here's how Production System is used in Production Support Supervisor jobs:
  • Identified all critical mainframe datasets through use of Sunrise for all production systems for inclusion in daily back-up jobs.

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10. Customer Service

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high Demand
Here's how Customer Service is used in Production Support Supervisor jobs:
  • Implemented interactive system to load published directories to intranet platform to be used by customer service teams.

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11. New Processes

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high Demand
Here's how New Processes is used in Production Support Supervisor jobs:
  • Provided detailed documentation, standards and policies in a SharePoint Portal, creating new processes to build strong UNIX operation teams.

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12. Hazardous Materials

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high Demand

13. SQL

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high Demand
Here's how SQL is used in Production Support Supervisor jobs:
  • Run UNIX and SQL scripts provided by L2 to start, stop, and put jobs on hold.

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14. Assembly Line

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high Demand
Here's how Assembly Line is used in Production Support Supervisor jobs:
  • Re-engineered build sequence to improve product flow and reduce bottlenecks on assembly line.
  • Supervised a team of 6 assembly line employees.
  • Scheduled daily work for five assembly line departments.

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15. ISO

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average Demand
Here's how ISO is used in Production Support Supervisor jobs:
  • Managed and coordinated sales orders, generated cost estimations, performed costing and margin comparison analysis.
  • Performed supervisory role over data center and was heavily involved in incident management and reporting.
  • Acted as liaison between business and onshore/offshore technology teams during production issues.
  • Identified and communicated maintenance/support requirements to the flight-line expediter or production supervisor.
  • Supported production supervisor with product assembly and preparation for shipment.
  • Reported problems to Production Support Supervisor.
  • Provided on the job training for all material handlers and checkers, with assistance of qualified operators and Production Support Supervisor.
  • Team member participant in the training and integration of ISO-9000, MRP II, and Lean Manufacturing practices.
  • Served as a liaison between the contact center, warehouse, distribution center and Merchandising Dept at headquarters.
  • Keep department and employees prepared at all times for ISO, QBR and other various audits.
  • Promoted to Supervisor within this group from Service Associate and Service Administrator roles held previously.
  • Monitor and document employee attendance and performance issues and escalate to Supervisor.
  • Maintain 100% rating on process improvement as related to ISO certification.
  • Served as a liaison between customer service and the technical department.
  • Worked with business liaisons to manage spend and prioritize backlog.
  • Assisted supervisors in the development of their individual teams.
  • Promoted in 1993 to Production Support Supervisor.
  • Involved in implementing ISO-9001 standards.
  • Worked within ISO 9001: 2000 guide lines.
  • managed 14 Warranty Analysis employees and acted as the Production Support Supervisor over another 18 employees for 6 months awaiting a replacement

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16. SLA

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average Demand
Here's how SLA is used in Production Support Supervisor jobs:
  • Recommended and implemented modifications to enhance performance and comply with SLAs.

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17. Ground Support Equipment

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average Demand
Here's how Ground Support Equipment is used in Production Support Supervisor jobs:
  • Manage the operational, financial and personnel activities of the Warehouse, Tooling, Materials, and Ground Support Equipment Departments.
  • Crew Leader / Ground Support Technician Obtained highest level of qualifications in troubleshooting and repair of ground support equipment.

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18. JCL

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average Demand
Here's how JCL is used in Production Support Supervisor jobs:
  • Included restoration steps and restart procedures for JCL scheduled or used by the Operations team.

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19. Direct Reports

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average Demand

20. Production Staff

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average Demand
Here's how Production Staff is used in Production Support Supervisor jobs:
  • Implemented production staff work assignments in order to ensure good workflow.

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21. Incident Management

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average Demand
Here's how Incident Management is used in Production Support Supervisor jobs:
  • Perform incident management - evaluate severity, escalate, and communicate to management all business impacting issues.

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22. Replacement Parts

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average Demand
Here's how Replacement Parts is used in Production Support Supervisor jobs:
  • Manage replacement parts purchasing and production support services for a 500,000 sq.ft.

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23. Direct Supervision

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average Demand
Here's how Direct Supervision is used in Production Support Supervisor jobs:
  • Direct supervision of an eight technicians/2 team leads of the facilities support maintenance crew.
  • Direct supervision of 25+ operators both temps and perm.

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24. Level Agreements

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average Demand

25. Production Equipment

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average Demand
Here's how Production Equipment is used in Production Support Supervisor jobs:
  • Coordinate technical staff of 42 associates to efficiently resolve production equipment and facility issues.
  • Supervised a group of technicians charged with maintaining and repairing all technical issues with production equipment.

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26. Trouble Tickets

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average Demand
Here's how Trouble Tickets is used in Production Support Supervisor jobs:
  • Create and resolve trouble tickets using REMEDY.
  • Manage trouble tickets in multiple ticketing systems such as JIRA, Kayako, and Gemini.

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27. GMP

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average Demand

28. Product Quality

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average Demand

29. Uptime

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30. Production Processes

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low Demand

31. Production Activities

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low Demand
Here's how Production Activities is used in Production Support Supervisor jobs:
  • Monitored daily production activities and performed evaluations of vendor and staff performance against service level agreements to ensure optimal performance.
  • Cover all second shift issues for supporting production activities at the Honda Manufacturing Alabama plant in Lincoln.

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32. Application Support

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low Demand
Here's how Application Support is used in Production Support Supervisor jobs:
  • Supervised and trained Junior Production Support Analysts in resolving application support issues.
  • Utilized business knowledge and technical skills to resolve database and application support issues.
  • Write custom SQL scripts for reporting and or SPROCs for application support.

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33. Key Achievements

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low Demand
Here's how Key Achievements is used in Production Support Supervisor jobs:
  • Key Achievements: Reduced Incident Management response times 60% over the first six months.

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34. Recovery Procedures

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low Demand
Here's how Recovery Procedures is used in Production Support Supervisor jobs:
  • Developed and implemented disaster recovery procedures and report distribution interfaces.
  • Managed re-write of JCL to corporate standards, tested and installed seven major releases Implementation and regular testing of disaster recovery procedures

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35. Project Management

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low Demand

36. FIS

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low Demand

37. MFG

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low Demand
Here's how MFG is used in Production Support Supervisor jobs:
  • Interact and support other departments in identifying Quality /Lean Mfg.
  • Project Engineering and Maintenance Support of Mfg.

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38. CNC

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low Demand
Here's how CNC is used in Production Support Supervisor jobs:
  • Operated / supervised a precession multi and single spindle screw machines, HASS mini mill CNC turning centers, and assemblies.

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39. Honda

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low Demand

40. DB2

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low Demand
Here's how DB2 is used in Production Support Supervisor jobs:
  • Assist DBA team in Progress RDBMS migration from SCO UNIX to AIX/DB2.

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41. AIX

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low Demand

42. L2

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low Demand

43. Osha

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low Demand

44. New Personnel

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low Demand
Here's how New Personnel is used in Production Support Supervisor jobs:
  • Instruct new personnel assigned to area.

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45. NDM

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low Demand

46. FDA

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low Demand

47. Haccp

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low Demand

48. Maintenance System

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low Demand
Here's how Maintenance System is used in Production Support Supervisor jobs:
  • Completed aircraft records checks using Core Automated Maintenance System (CAMS) and aircraft forms.
  • Manage Preventive Maintenance System to reduce eq.

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49. Systems Efficiency

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low Demand

50. Electronic Files

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low Demand

Production Support Supervisor Jobs

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20 Most Common Skills For A Production Support Supervisor

Safety Compliance

15.2%

Technical Support

12.8%

SCO

6.7%

Performance Reviews

5.5%

Process Improvement

4.9%

PCS

4.9%

Production Environment

4.9%

Oversaw

4.3%

Production System

4.3%

Customer Service

3.7%

New Processes

3.7%

Hazardous Materials

3.7%

SQL

3.7%

Assembly Line

3.7%

ISO

3.0%

SLA

3.0%

Ground Support Equipment

3.0%

JCL

3.0%

Direct Reports

3.0%

Production Staff

3.0%
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Typical Skill-Sets Required For A Production Support Supervisor

Rank Skill
1 Safety Compliance 9.1%
2 Technical Support 7.6%
3 SCO 4.0%
4 Performance Reviews 3.3%
5 Process Improvement 2.9%
6 PCS 2.9%
7 Production Environment 2.9%
8 Oversaw 2.5%
9 Production System 2.5%
10 Customer Service 2.2%
11 New Processes 2.2%
12 Hazardous Materials 2.2%
13 SQL 2.2%
14 Assembly Line 2.2%
15 ISO 1.8%
16 SLA 1.8%
17 Ground Support Equipment 1.8%
18 JCL 1.8%
19 Direct Reports 1.8%
20 Production Staff 1.8%
21 Incident Management 1.8%
22 Replacement Parts 1.8%
23 Direct Supervision 1.8%
24 Level Agreements 1.8%
25 Production Equipment 1.8%
26 Trouble Tickets 1.8%
27 GMP 1.4%
28 Product Quality 1.4%
29 Uptime 1.4%
30 Production Processes 1.4%
31 Production Activities 1.4%
32 Application Support 1.4%
33 Key Achievements 1.4%
34 Recovery Procedures 1.4%
35 Project Management 1.4%
36 FIS 1.4%
37 MFG 1.1%
38 CNC 1.1%
39 Honda 1.1%
40 DB2 1.1%
41 AIX 1.1%
42 L2 1.1%
43 Osha 1.1%
44 New Personnel 1.1%
45 NDM 1.1%
46 FDA 1.1%
47 Haccp 1.1%
48 Maintenance System 1.1%
49 Systems Efficiency 1.1%
50 Electronic Files 1.1%
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38,659 Production Support Supervisor Jobs

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